McDonald's in München

Terrible service! The coffee is cold, the fries are overcooked, and they forgot to put any sauces on! This isn't the first time something like this has happened, and it's happened at this particular McDonald's. I'd rather buy a 10-euro coffee than drink at this place. -1000/10

Es gibt gar kein plant based Burger mehr

The guy who prepared the order for me was very kind! Thank you.

The food at McDonald's is very tasty, and the staff is super friendly. But beware, the homeless people will ask you at the ordering terminal if they can order anything else with you, and while you're inside, they'll go into the restaurant and beg for money. I understand that people are hungry, but this kind of aggressive begging at the ordering kiosk, on the tables outside, and inside the restaurant is unacceptable. Unfortunately, you can't eat in peace or even walk by without being bothered.

No wonder those shacks are going bankrupt soon; I might as well get my coffee and hot chocolate at Lidl, it tastes a thousand times better. Shame on you!

No place to seat. No tea available. We were asked to leave at 22:20 while still eating, standing in this room. The rest used the room as the waiting room without any food, the staff doesn‘t care. In google maps this place is open until 00:00.

Located on the upper floor of the central bus station towards the main train station, at the very back, usual selection of services available at terminals (see photos).

Worst slowest McDonalds in the world Terrible service and no place to seat! With lots of area to just stand for no reason. Please improve it and put some seats! Why are people standing if there is place to seat?

Worst slowest McDonalds in the world Terrible service and no place to seat! With lots of area to just stand for no reason. Please improve it and put some seats! Why are people standing if there is place to seat?

No place to sit inside, keine salad, oily nuggets.

I can't understand why there's no Fish Mac at the ordering terminal in this particular branch. Everything is small, cramped, and disorganized.

Simply received the wrong order. Also very dirty!

We ordered grand Schokolade, and only get small cup, after remake is only half cup :(

They really can't manage to get the right order together, just check the bag and go again

The dirtiest McDonald's I've ever been to. The trash cans were extremely overflowing, and there was trash all over the floor. The food was good, just like any other McDonald's. The wait times were longer, so don't stress. Unfortunately, there were no seats. I also got a different muffin than I ordered.

The food is okay. The service is also okay; you get your food, and they're not unfriendly. But the location is really lousy. Sure, Hackerbrücke is great for sitting down, but as soon as you get a little hungry and want a burger, you have to go into this filthy building, even though the building itself isn't the problem. How is it possible that you get begged at least three times within a few minutes of waiting for your burger? It's really unpleasant, especially since they're so pushy that you have to give them a proper shout-out before they leave you alone. If you don't feel like that, just get a pizza or something similar 100 meters away. If you do feel like eating McDonald's, you can't go wrong here, at least as far as the food goes.

The food is okay. The service is also okay; you get your food, and they're not unfriendly. But the location is really lousy. Sure, Hackerbrücke is great for sitting down, but as soon as you get a little hungry and want a burger, you have to go into this filthy building, even though the building itself isn't the problem. How is it possible that you get begged at least three times within a few minutes of waiting for your burger? It's really unpleasant, especially since they're so pushy that you have to give them a proper shout-out before they leave you alone. If you don't feel like that, just get a pizza or something similar 100 meters away. If you do feel like eating McDonald's, you can't go wrong here, at least as far as the food goes.

Perfect Team and perfect Boss and menager s Very good food

My question wasn't answered correctly, which I found unfortunate😭😭

this is a bar! I had 3 burgers and they all had a problem! The car didn't work, I didn't want to eat anything, I just wanted to eat something and I wanted to drink Coke, so I went to the bar. This is terrible! I ordered three burgers and there was a problem with each one! One smelled and tasted terrible, one didn't have all the ingredients, the third was put together somehow and they didn't even give me a Coke. Just terrible.

👎👎👎Awful service, they forgot to add straws to the cola order. When I went and asked for two straws, they were very rude and shouted: "WE HAVE NO STRAWS, MCDONALDS HAS NO STRAWS." 😳😳😳 Awful service, they forgot to add straws to the cola order, when I went up and asked for two straws, they were very rude to me, shouting, "WE DON'T HAVE STRAWS, MCDONALDS HAS NO STRAWS"

I didn't want to give it a 1, but honestly, the food deserves it. It's not fresh, it tastes like the worst fries and burgers I've ever had at McDonald's. There are no normal places to sit, only outside, which is not cool in the fall and winter. There is no toilet either.

Very bad service, Even there is no place to sit!

Everything was cold,burger from day before

Today 2x sweet and sour sauce missing from delivery

Nothing was as it should have been. There was no receipt from the ordering machine. Okay, it happens sometimes. But the McCrispy had no crust, and my McFlurry had Smarties and Oreo instead of Smarties and chocolate sauce. No sauce. It wasn't possible to point it out either, because none of the employees spoke German. They were simply speechless.

Sorry, but when I pick up an order (and this isn't the first time), I actually expect a smile when I greet someone friendly and smile. Unfortunately, in vain, and as I said, more than once.

Called several times to cancel an order and no one answered.

they don’t have morning menu!!!!!!

Too slow and tastes disgusting. You can't drink regular coffee; it tastes like toilet water. Ice is even worse.

The only plus is that they prepare orders quickly.

There are no seats, the food is not fresh and the cola was only poured halfway. Expensive and takes a long time.

Terrible service, everything takes a long time to prepare. Coca-Cola tastes like water and it's very obvious that it's diluted, dirty and noisy. French fries are like plastic and the burger is overdried. No toilet. I don't recommend this place to anyone, it will be much better anywhere than here.

Terrible service and terribly bad taste, I don't recommend it to anyone

Ordered 3 Royal with cheese with UberEats. Receipt on bag was correct so the delivery person did get the correct bag. Opened bag, and inside was a completely different order. Uber was great and refunded my money. This McDonald's appears to be incompetence at its best.

First, half of the order is forgotten, and then the "reordered" items are cold. Bottomless cheek. The price/performance ratio is definitely not right anymore. The burgers are so small that you definitely won't get full after three. McDonald's needs to improve as soon as possible; I'm becoming more and more disappointed (no matter which branch). I hardly go there anyway, and every time I'm reminded why.

The Coke was warm, not 0.4 liters. I think someone left it there.

A little-known McDonald's at Hackerbrücke. In addition to shopping opportunities in the shopping arcade, the view of the main train station with its arriving trains is also appealing.

No toilet. No seating place. Food was really terrible. No ice in the cola. It’s not NORMAL mc Donald.

Worst McDonalds I have ever been. Not enough tables, no chargers, no ice (broken machine). Homeless and staff occupying some of the tables. Horrible taste coke. Poor communication skills of the staff. Overpriced

There are no tables and not even a bathroom.

The place is very limited, the burgers are not fresh compared to the general McDonalds taste, the service was fast, the terrace overlooking the train track is not bad

According to the information, it's open until midnight! It was also possible to order "to eat in" - but there wasn't a single seat available. We had to wait until a small area became available. Unfortunately, we were asked to leave at 10:48 PM, even though we hadn't finished our food. In the end, we had to finish our meal outside - among mice. That was neither pleasant nor hygienic. The staff were also so unfriendly, saying, "It's not my problem."

It's great that the place is located at the train station. But when the weather is bad, it's impossible to sit outside, and unfortunately there's too little space inside.

No breakfast menu so -1 ⭐️, no napkins in my order so -1 ⭐️. Open at 9:00 but don’t have any information about opening hours at the door.

The worst experience, stuff doesn’t know english, we payed for a glass and when we got the food and noticed there’s no glass we went to ask for it and she just answerd that there’s no glass anymore so we payed for it for nothing

Everything outside is covered in poo from birds The tables aren't clean and there's trash everywhere The staff is so unfriendly And you get yelled at if you have a voucher code That this code isn't available at this McDonald's Which is complete nonsense because even in China I can order from McDonald's with this code The food is cold And half of it is missing Do you then go there and tell people that The staff just say yes, the boss isn't there You can't do anything about it now Not an apology is what you get

So, everything is really slow, nothing is organized and I don't know what's going on back there, but wow I had to wait a really long time, that's not possible, 2 coffees took 10 minutes

I was traveling on a holiday and most of the stores were closed. It was a good experience

Dirty unfriendly 20 minutes for a few burgers. When asked it was better to eat at home. Then the food was cold and disgusting. Once and never again. Not a single star deserved

90 minutes waiting time and absolutely bad service!!! Absolutely the very last store!!!

Terrible mess. No toilet and just a small table with chairs and it’s disgusting. Food selection is very poor. They don’t have breakfast menu.

I've been here several times: today I waited 15 minutes even though my food was already there, well it was cold when I got it and there was dust in my nuggets, I'll never go there again :)

rude workers, waited for 45 minutes

Fast food and mostly friendly service. The burgers and fries taste good and the prices are fair. It can be a bit crowded and noisy at times, but still a good choice for a quick snack. Will definitely come back!!!!

Just a regular McDonald's, but nothing inherently bad or terrible. It tasted pretty good, too.

Fast food? More like slow food… McDonald's and “fast” – they should actually go together. But here at Hackerbrücke the clocks seem to tick differently. Anyone who thought that ordering from McDonald's would be quick will be proven wrong: there's almost a two-hour wait! 🍔 Place an order? Lasts. 🍟 Got food? Takes even longer. 😅 Lose hope? It's pretty quick. The best? We didn't even order on site, but conveniently via Lieferando - or so we thought. On a normal Tuesday evening, i.e. without any big events or particularly busy events. The fries were cold at some point, but the hunger had long since passed. Maybe McDonald's has a new concept here: "Slow food for the patient." So if you need a lot of time for self-reflection, you've come to the right place. Everyone else: Better go somewhere else! ⏳🍔🚶‍♂️

Last night at 11:20 p.m. ordered a 20 piece of plant-based nuggets to take away. I was surprised that they were ready straight away. I got the receipt when I opened the box on the train (5 minutes later). Absolutely superimposed, way too greasy, food ice cold and then 18 instead of 20 nuggets in the box. You could almost think that 30 minutes before closing time you just didn't feel like doing any more. True to the motto: the customer doesn't notice anyway...

Service and food so-so... Maybe your employees Trump, Söder and Merz are fine with it. But not me. Didn't taste good.

Ice machine broken, dirty, staff not unfriendly but incompetent :(

for the place, they are doing what they are supposed to do, there is no problem but there are so many people around begging for money and you have no place to sit since MD's only have 3-5 seats inside

Be prepared! A woman staff from Mac Donald will throw your food away to you hahahahahahhahahahah. Amazingly RUDE.

Very very very very bad service. This is my first and last time here. 😡😡😡😡😡

Wow, my expectations were low, but this was horrible. Rude staff that couldn't handle 4 orders (waited 17 minutes for 2 cheeseburgers). Staff was walking in and out of the kitchen in regular street clothes, talking to what seemd like friends, exchange a cigarette lighter over the counter... Just go to hauptbahnhof, you'll probably get it faster.

Sitting around is an absolute disgrace, especially in winter. 5 seats. Food ok, but seems to be a limited selection.

Just horror. Three tables, no toilet, no Wi-Fi.

Very unhygienic. Employees constantly eating and touching food with phones. Wouldn’t recommend

Awful and closed before they were due to

Homeless people are allowed to walk around here but customers are not asked to leave even though no one is sitting there, that's clear

Bad attitude!! from the mid aged lady they didn't give a take away bag, just directly say no we don't have even the other employee already bring the bag very poor service 👎👎

Please repair machines....receipt doesnt come and its hard to explain to staff when its crowded

Not once but many times I have picked up orders from this McDonald’s, there’s an middle aged almost old lady, she works mostly at later shift of the day, SHE IS ABSOLUTELY TOO MUCH DISRESPECTFUL AND RUDE. I will recommend you all if you are ordering something from this restaurant at the evening time be careful with her, she is always freaked out and just so disrespectful.

The place is clean, but it is very crowded on weekends, and access to the toilet is free, so you do not need to pay anything

The food is always the same but the service is bad and the processes aren't right. I also think it's a shame if you have to wait over 20 minutes

Few places but nice staff. Therefore 4 stars

It's eight o'clock and it's not open yet Aren’t Germans supposed to be punctual? ! ? !

To the lady at the toilet "Learn MANNERS"

I don't deserve it any other way. Wanted to eat something before getting on the bus. I haven't been to McDonald's in a long time. And of course it was a disappointment. - Vegetarian burger small and bland. - Long waiting time despite not being busy - Reusable cups not available - Hardly any space inside and no toilet It's just a shabby chain. Except for children and drunks, no one has an excuse to eat there.

Code doesn't work, you have to go to the machine.

The most unprofessional Mc Donald's in the city of Munich. Workers and the manager (who does not use a badge) talk very badly to customers and delivery drivers. I think someone should take action. Dear Uber eats driver.

Jesus, it's so sad here. The staff clearly don't have time to clean. It's raining outside, and there is no free table outside, because inside there are only a few barstools crosswise, in a narrow passage, and on each table there is a pyramid of garbage. I'm used to the quality of poppy seed coffee, but here for almost €4 I got some black abomination with micro cream in a plastic cup. Kiev place, I advise you to avoid it.

A very small, compact establishment with a small number of tables on the summer terrace, and only five seats inside 🍽️ In ​​general, it is not designed for consumption on the spot, there is no toilet, there is not even a place to wash your hands 🧼 I have not met such tasteless burgers for a long time, with a complete lack of taste in cutlet 🍔 But the situation with coffee is even worse: neither cappuccino nor latte macchiato could be drunk, and as a result they ended up in the trash 🗑️

The girl with the brown pigtails was incredibly cheeky and made us wait half an hour for a McChicken. Incredible!

Shake fries ordered unsalted fries without any seasoning This is the 5th time this has happened (the other 4 times in the branch at the main train station)

You will most likely have diarrhea after eating!

The worst Mac Donald’s I’ve ever been to, the order machines did not work and the workers ( blonde with glasses and brunettes- working on a Saturday night) were the rudest workers I’ve ever come across. I said explained multiple times I German and English that the order did not print and explained what I order and they refused to help me. So rude!!!!

The ice cream was unavailable for most of the summer. They collect my receipt at the checkout and this is a guarantee for my order. The sellers take the receipt away without asking and ignore the buyers, they don't want to talk to me. Service 0

During our weekend stay here, we shopped here 4 times, all four times something was messed up in our order, or something was left out that we noticed afterwards. Since it was the closest to our accommodation, we had to order here, but I tell everyone who asks for takeaway, check immediately if everything is in the package and if it's what you asked for!

The two of us bought a 9-piece Plant Nugget menu to take away. The nuggets were ok, the fries were disgustingly soggy. About 8 hours later, we both started having vomiting diarrhea, food poisoning. I hung over the bowl all night.

The food is average compared to other McDonalds. The ambience is horrible. The attached bus station, the large railway tracks and the generally dirty tables and overflowing rubbish bins make it impossible to enjoy the food on site.

It is written that they work until 00:00. At 10:00 p.m., customers were kicked out and tables were cleared. Folding chairs. There was a lot of garbage, the tables were dirty, they cleaned it themselves. And we sat for only 10 minutes. It was August 15.

Clean in the restaurant and friendly staff, ideal for a change from pizza and pasta!

Eat maggot. And when you order (10 minutes) you are scrounged at 4 times by a gang of beggars who don't take no for an answer. The beggars are probably friends of the employees. Constantly receive free drinks and food while paying customers wait. It's a shame that this is the next McD to me

It was closed at 10 a.m. on Sunday, even though Google Maps says it has to be open from 9 a.m. Had to eat somewhere else

Today I was ripped off for €15 at the Hackerbrücke Restaurant. Ordered and paid for pickup in the app. Since the order display in the restaurant didn't work, the staff was completely overwhelmed and refused to take care of my order several times. Now I haven't received any goods and haven't gotten my money back either.

What do you actually do for a living?

Second worst McDonald's I've ever been to. Unfortunately I couldn't order there via the app, so it was useless (fast food not possible)

A place to grab a quick bite during a layover, for example. There are many options for vegans, which was very nice. The tables on the terrace are mostly dirty, unfortunately, and there are not many of them.

Food is terrible, other McDonalds in the area are better, there is almost no seats free because lot of people are sitting here without acually eating anything from the McDonald...

The burgers are soggy and fall apart in your hand... I've never seen a McDonalds where that was the case... so not good at all...