McDonald's in Oldenburg (Oldb)

Slow, dirty, and really run-down. We waited almost 20 minutes for our order.

As a woman, I would advise you not to go there alone if you don't want to find yourself in an unpleasant situation! At the McDonald's drive-thru, a group of guys were standing at window 2 in a completely unprofessional manner. They totally made fun of me and then laughed at me. I'm a customer who ordered and paid for my food. This kind of thing shouldn't happen! It was so rude that one of the guys eventually said, "Hey, that's enough, leave her alone." Such behavior towards customers, especially just because I'm "a woman," is unacceptable!

Attentive staff, but some of the prepared food arrives cold at the customer's table.

I'm giving this place 5 stars because this McDonald's sets hygiene standards I've never seen before. I'm referring to the sink inside the restaurant and the way the person opens the door of the restroom with their sleeve. That's a real customer focus.

It's generally the best McDonald's in Oldenburg, but I recently ordered chicken nuggets and there was one too few.

It was a shame that the children's playground outside was partially closed. The food was excellent and the service very friendly and attentive. It was also very clean.

Sorry, but this is the slowest McDonald's in Oldenburg. You feel like you have to stand in the drive-thru for half an hour for 10 hamburgers, and then they're still cold. Sorry, that's unacceptable, even just after closing time.

I rarely go to fast food restaurants, but today I was craving a fried egg burger and a delicious coffee. Both were delivered to my complete satisfaction; the cappuccino was first-class, and the burgers were served fresh and hot at my table. The staff were very friendly and accommodating. Thank you for the excellent service.

Many dishes weren't served, even with a coupon. And my little one already got an upset stomach from breakfast. Now that I'm reading about the unsanitary conditions, a lot of things make sense. The food was often cold.

You can only really come here for breakfast in the morning if you want something quick and good. They also tend to stuff old stuff into the Happy Meal without any notice if something is missing, and 50% of the lettuce from the burger ends up in the package instead of on top. Otherwise, it's pretty standard for McDonald's.

Average. There was nothing to complain about! But nothing special about the service either.

I was made to wait forever at the drive-thru. The order was wrong and incomplete. The cashier was rude and spoke so little German that I could barely tell him the code.

We stood in the restaurant for almost an hour today waiting for our food. My boyfriend had to go to the front to complain. The explanation given was that the order was just there and no one had bothered to take care of it. When I finally got home with my order, I also noticed that they had packed several sauces as an "apology," but the sauce I had ordered wasn't among them.

This has happened twice already. I ordered 9 nuggets but received 6.

Waited forever, food was cold, dirt everywhere. Unfriendly staff.

Everything was great, staff were friendly, everything was clean.

Very busy, very loud, nice staff

Unfortunately no vegetarian burgers in the assortment

No covered outdoor seating, and you're often sent to the parking lot during drive-thru. The prices are ridiculous these days. The nuggets are nice and crispy, just right, so this is where we come when we want to eat!

It is not clean, there is nothing in the fries except air, the drinks are only half full, I cannot recommend it

I called, and after waiting 30 minutes, my call was answered, but I was greeted unfriendly and my order wasn't taken. It's 3 a.m., and I still don't have any food.

Clean and friendly, what more could you want.

They keep outdoing themselves with the wait times. For the quota, you're allowed to drive into the parking lot after ordering in the drive-up. And there we are. For 15 minutes. The person in front of us received his order after 25 minutes. And NOTHING is happening. Slow-food restaurant would be an apt description. You can make a burger faster at home. Addendum: After the long wait, instead of two McMuffin Fresh Chicken, we find two chicken burgers. At breakfast time. Fantastic. They were swapped, but going to McDonald's twice in an hour isn't necessary.

Super friendly staff, clean, and pleasant. Thank you, you're doing a great job.

I've given this branch several chances, but after my last visit, I won't be going back. My order was: a cheeseburger, a chicken burger, a strawberry milkshake, and an iced coffee. However, an employee brought me two cheeseburgers and asked if that was my order. I explained that I only ordered one, but he could leave the second one. Shortly afterward, an older employee came over and, in an unfriendly tone, accused me of simply sending my colleague away, even though it was supposedly my order. She also told me that she was really angry. I have never experienced such disrespectful and inappropriate behavior—this was definitely my last visit to this branch.

Food was relatively quick but a burger and a drink were missing

Extremely slow drive-thru service... Sorry, but this looks more like apathy than service... Thumbs down!

I never thought I'd review a McDonald's, but here on Bremer Heerstraße, the entire team is always truly attentive. They even ask if everything is okay during table service. The young team is always friendly and helpful. Keep it up!

Who likes it, 🍔 were not hot, I don't like going there anymore

Unfortunately, it's becoming increasingly common to have to wait 30-45 minutes. Sorry, but then I might as well invest my money in better restaurants; this has nothing to do with fast food anymore. Some employees even move in slow motion.

Half an hour waiting for food in a quiet environment

As always, very friendly and accommodating. Quick and delicious. 😋

I come to eat something with my familiy and ....THEY DON'T HAVE GLUTEN-FREE burgers :( so disgusted, in Netherlands they have in almost all the mcdonald

Bad service. Staff were completely overworked. A lot of people came. We had to wait about 30 minutes for our food. The floor was quite wet and slippery. It was cleaned much later. This is unacceptable. The staff has let up. Supervisors were very rude to customers. I haven't seen such a bad situation in a long time. In Osterburg and Oldenburg. You should train your staff better. Sincerely,

Waited for 30 minutes and food still isn't here.

very dirty toilets, used tampons on the floor

Ice very little and never there again and the team and service 0 point not good

Simply unclean, tables dirty, and leftover food from 10 other guests scattered around. The photo shows the third table that was changed—still harmless. After asking for the tables to be cleaned, only ours was cleaned; the others remained dirty.

McDonald's but nice service staff!

One of the worst McDonald's ever. The store isn't clean! We had to wait about 30 minutes for our order. We sloppily crammed the stuff into bags and then took it home...as almost always, something was missing. The employees there seem to be very incompetent. I saved myself the trouble of calling them because you can't expect ANYTHING anyway, and I just don't feel like getting into a rude argument (that's how it was last time). A chain this large and powerful doesn't give a damn about its customers because if I don't go there anymore, 10 new customers will.

Always incredibly long waiting times, items are often missing from the order, it feels like they're always understaffed, and the outside of the building is very dated.

Forgot something again at the drive-thru today. Given how often this happens, it can't be a coincidence.

Lobby: Tables not clean, trash not removed outside, and tables there dirty as well. This should be different.

Slow without end, one customer in front of me and still I had to wait 9 minutes for a standard burger

It's unbelievable how dirty it is here. There's food all over the floor, all the tables are dirty, and you get stuck everywhere.

Well they are very overwhelmed and the food was there for at least 10 minutes so you really couldn't enjoy it it was full of tablets so I can't recommend it

We ordered the new "Samurai Mac" burger at the drive-thru, but instead got a Big Mac. We also ordered McPherson nuggets, but instead got the new garlic nuggets. The man was very slow on his feet and almost gave us the wrong order. This shouldn't happen.

Familiar taste but clean is different

Hello dear McDonald's team, We often come to your place, but today I was very shocked by how dirty the tables were, so I had to take a cloth myself before sitting down. I watched it for 30 minutes; there should have been time for an employee to clean it. I realize it's stressful, but you should take the time. You're still a great team, and we'll be happy to come back.

We got something completely different than what we ordered, waited over 20 minutes for two McFlurrys at table service... We had to pick up our order ourselves at the checkout.

Homework, a homework assignment. Homework

Wait times are always long these days. Today it was 24 minutes for, among other things, open burgers (cold at home) and half-full fries.

Unfortunately, you were overwhelmed with two orders, waited 45 minutes for our food, and then only some of the orders arrived...

This is the most incompetent and most in-need-for-improvement MC I've ever encountered. Unfortunately, my wife and I live within walking distance of them and have repeatedly experienced how incompetent the employees, and thus also the store managers, can be. Don't make the mistake of ordering anything here! They are simply unbeatable in their incompetence. Blessings to the staff and store management. You make every other food establishment in the area a more worthy place to order! Oh yes, the reason is still missing. If they had provided the reason, this recession wouldn't have happened. And as described in many other previous reviews, the burgers look like they were designed by "da Vinci" himself.

The food there is okay, but ordering there is a disaster. Something is always missing.

Unfortunately you have to give stars. The burgers were all way too salty. It was a huge argument to get my money back. The person who prepared the burgers couldn't handle the criticism and got grumpy. Things get forgotten from time to time, which is just a discussion. The shift manager was also really grumpy. Change your job if you don't have any friends there.

Perfect was as always very tasty..and nice service

Hey, I never write reviews, but this one has to be. I ordered a meal via the app, and when we arrived, I gave the correct code for the order. I received a completely wrong order and was then yelled at by three men on the spot. One was very young, the other probably in their 30s. I had paid by card at the previous counter. I wasn't given a price, so I didn't know I was being charged for the wrong meal. At the second counter, we encountered the problem that a small additional payment was required (of course). There, too, I was treated rudely and unequivocally with a refusal, so I can absolutely advise against visiting the McDrive at this location. The food was okay, though, just like McDonald's. Thank you for the bad feeling I had while eating and the time I wasted. I think it's a shame I was treated so poorly. I didn't receive a receipt either, which is a shame.

Toilets were not so good this time

Cleanliness has become increasingly poor. Floors and tables are often sticky. People no longer enjoy eating there. Meals also take longer and longer.

Milkshake unfortunately much too expensive.

the Big Mac could be put together better.

The burgers were over-grilled, almost burnt

The service doesn't reply when you order by Lieferando and they want their money back even tho you already paid for it!!!! Never again order from Macdonalds Bremer Heerstraße

Yuck... Today, after a relaxing day at the pool, I thought I'd treat myself to something at McDonald's. When I ordered my food, I waited a full 30 minutes in the store, but it never arrived. Plus, it felt like a kindergarten outside, and because of the kids, I now have hearing damage. Luckily, I could smoke, otherwise the day would have been over. When the food still wasn't there after 45 minutes, I went into the store and yelled at some idiot. When the food finally arrived, it was disappointing. The chicken patty tasted like my acorn cheese and was very floury and undercooked—good stuff 👍🏻. Luckily, I was able to wash it down with iced tea. Ugh.

I really liked it overall, including the very friendly staff. The sink with water, soap, and a dryer in the entrance area is really something to be praised and would recommend to other hotels!

One of the better McDonald's, with a nice outdoor area. I can't comment on the service, as you have virtually no contact with employees these days.

We waited 30 minutes for our fast food.

McDonald's... always consistent. They know what to expect and are rarely surprised. Not the healthiest way to eat, but fast, filling, and affordable.

Staff throws customers out!!! Terrible, absolute cheek!!!!!😡😡😡😡😡😡😡😡😡😡

When you go to McDonald's, you know what you're getting, so I'm only rating the location. Osternburg is one of four McDonald's in Oldenburg. Four custom-made service screens, otherwise the location is quite nice from a structural perspective. Highway access is right next door.

First they got the wrong burgers and then they forgot that the new ones were ready because everything was so disorganized. It was a disaster, and they didn't even get an apology.

Hamburgers as usual, fries as usual, you know the drill! BUT very good and hygienic restrooms, making it a solid Mces!

Perfect service, tidy surroundings. Friendly staff. I really enjoy going there.

dirty place, slow service, fries taste like old oil

We had to wait 30 minutes for our food today. The only thing that's quick at this fast-food giant is the hunger that quickly returns.

Hair was disgusting in my McFlurry, not recommended.

We waited an hour for the food and then not even half of it was right, everything was missing and the people were unfriendly, I find it a disgrace, I really don't have to put up with that anymore, all the employees are overwhelmed and unfriendly and the food is terrible, there are fries everywhere, drinks sticking to the floor, really unhygienic, the food is totally cold, just awful and that for the third time in a row, we will never go there again and about 40 euros is rubbish

Are the neighbors of the McDonald's bought 8x Filet-o-Fish 4 looked exactly the same they reported it and got 5 new ones I would say they solved the problem successfully strong team

I just got myself a cappuccino. Looking through the back spoiled my appetite. Very dirty. I've never seen an MC this dirty.

Ordered 3 burgers and 1 fries. The burgers were so squashed and looked really unappetizing. At the exchange, the employee was totally cheeky and asked: "What do you expect if you order so much Burgwn?" I insisted on freshly made burgers and they were squashed again. The fries were inedible, as if they had been made the day before and were slightly warm. I have never experienced such bad food at McDonalds. Never again in this branch.

Breakfast delicious, staff very nice. Clean rooms and toilets

Really just a bad shop. Rarely seen such a bad Mcces. Every second order was made wrong and the parking lot was a disaster...

We go there maybe once or twice a year and just because the kids think it's cool. I simply get more for the money elsewhere. I find the food stuffy, expensive and inadequate.

The way McDonald's is, there's nothing to complain about! May 2025, everything is still fine as you would expect from MC Donalds!

Far too expensive, unreasonable.

Every now and then something is forgotten but otherwise good and fast service

Despite ordering via the app, there were long waiting times to get to the counter. Then another long wait until you get the food. And then the McDonald’s surprise bag comes, checking whether it actually contains what was ordered. This even works in one out of five orders. Burgers are lukewarm, fries are soggy. Fast food? Rather the opposite. The Drive In principle: not understood. And then with unfriendly, snotty staff.

Service was very quick and nice!

The woman on the phone was extremely disrespectful and unfriendly. She does a terrible job and doesn't take her customers into consideration, preferring to be disrespectful in every way. The food was delivered completely wrong and cold too! Burger King definitely does a better job and knows what respect is!

On March 23rd, 2025 I ordered a 20 pack of McPlant nuggets to take away and checked in the store to see if they were the right ones. The McPlant label was dented from the outside, indicating that it was the correct order. At home it turned out that it was the Spicy Chicken Nuggets. So I had to go back (10 minute drive) and explained the problem. There was no apology or compensation, just issuing the correct order without comment. It's unacceptable that if you follow a diet (vegetarian or vegan) you have to look at every product before leaving the store!

You are welcome to practice kindness as well as please and thank you again 😉

Very friendly staff! I often go there late in the evening after work and have never had to wait long for food. And it always tastes good.

Four terminals for ordering are not enough at weddings and those in the kitchen need a cooler head because the fries were unsalted and the two Big Macs were thrown together in such a way that it looked more like a crooked salad burger.

The food is always delicious (unfortunately 😂🤣). Unfortunately, in this branch the private conversations were more important than the guests seeking help. We then offered the old couple our help.

Big shout out to the friendliest and warmest McDonald’s staff I’ve ever seen! ☺️

I ordered a Chicken Classic with an additional 2 x bacon and only have 3 small pieces on it, it looks more like normal bacon.... I think that's a disgrace!

After 40 years of abstinence from McDonald's, we stood in the store a little helpless, but a very nice employee took care of us immediately and gave us very friendly advice. Good food, good price, decent atmosphere, we'd love to come back!

Big fat hair in my Big Mac, horny.

Ate there again after a long time. It still isn't any better....