McDonald's in Oldenburg (Oldb)

So far, I've always been very satisfied with my visits to McDonald's. However, today I had a very unpleasant experience: I had a takeout order, and I noticed that the bun on my Royal TS hamburger was unusually light. After I'd almost finished the burger, I discovered a long black hair in it. After that, I lost my appetite. I find this a real shame, as I usually enjoy eating there, and I hope that they pay even more attention to hygiene and quality in the future.

Yes, I can recommend it, but the restroom is not wheelchair accessible. Everything else was very good.👍

A small McDonald's on the outskirts of Oldenburg with good transport links to the A28 and the Famila Wechloy shopping center. Unfortunately, the restrooms are located in the basement.

A "Mâcces" that's up to date. Orders can be made digitally or via app, and table service is also available. The ambiance is modern and not as noisy as it used to be. The cleanliness was also perfectly acceptable.

The manager was rude and told me it was a mistake for me to order at this McDonald's. Indeed, I had to wait 30 minutes for a burger. 1 star

We waited a long time for our “fast food” even though there was relatively little going on. I had to wait a long time but my friend, who was right after me, had to wait at least another 10 minutes for her food.

I feel like paying with cash is a second-class customer in this store. Even if you're warned at the terminal that you might have to wait, I don't think it's acceptable that the waiters practically ignore you. This means that orders from customers paying by card or using the drive-up service are given priority (even if they arrived later). As long as I can't complete my order as a cashier, my food won't be prepared.

Worst McDonald's visit ever. Tables completely filthy, waited over 30 minutes for the food, and then the employee threw a receipt at me because he missed the trash can. Absolutely unprofessional – never again.

Great place for a short break along the way to have a cup of coffee and visit the toilet.

Very nice staff, good service, Fiat is clean here, I can highly recommend it, keep it up. We love coming to you. I am a public figure, known from radio and TV. Best regards, your Andi Hinrichs.

I ordered via app, and once again, products were missing. This time, all the sauces and a salad were missing. I left almost €60. Really annoying. V. H. 24.08.25 thought an Iced Latte Caramel contained caramel. Must have been my mistake.

McDonald's is only available under duress, because the kids want it. Back in the day... from the 90s to the 2000s, there were still acceptable sizes for standard products, no vending machine orders or waiting times. It was fast food, not food for waiting. Now, everything is a colorful rip-off, or as expensive as a "real" burger joint. Too bad 😢

Unmotivated, and a special shout-out goes to the lady with the short black hair—I guess she's the shift manager, which makes it all even worse. I've rarely seen such a rude, cheeky, and unpleasant person in service. If you don't like your job, you should do yourself a favor and find another one. But don't yell at people and question the wrong order by poking around in your food first.

Coffee to go always delicious, the fries were unfortunately lukewarm again, toilets clean

Unfortunately, there were a lot of loud teenagers outside, but otherwise the food tasted quite good. Service was okay.

Burgers taste better in Osternburg more

The last time I was in Oldenburg and at this McDonald's was around 13 years ago. I stopped there today while passing through. I remembered that everything was a bit quieter there, you had to wait a long time and it wasn't particularly clean on every corner and what can I say? Nothing has changed in 13 years. I don't think even the interior has changed. We waited exactly 23 minutes for two menus and two Happy Meals. After 23 minutes, two burgers were still missing. My wife then went to the counter and asked. The man was very friendly but still, this shouldn't happen in a fast food restaurant. I can understand that it's busy because of the location near the Famila shopping center and I was certainly a bit annoyed by my two-hour drive, which went on for another four hours, but the waiting times haven't improved in 13 years.

It's a shame you can't give it 0 stars. The toilet is so filthy 🤮

Pretty solid for a McDonald's. The store is fairly clean, and orders are processed quickly. The restrooms are clean, too. There's a play area for children, both indoors and outdoors.

Our little daughter really wanted to go to McDonald's. Since we were in Wechloy, it made sense to go there for lunch. We were there at lunchtime, of course. It was extremely busy. The staff were really nice. Two things were missing from our order and something came wrong. That wasn't so bad, as the service was quick and replaced it without any problems. Now our little one needed a diaper change. But that turned out to be an adventure... the diaper changing room was locked, and when we asked, we were told the key was gone and therefore no one could go in... so far, so good. My wife wanted to change her little one in the women's restroom first. But there was nowhere dry/clean to do this. The men's restroom isn't even worth mentioning...really awful...you don't know if you'll get an upset stomach after eating...when I asked, they said there was too much to do and the staff didn't have time to clean...which makes you wonder if MC has to reduce staffing levels so much because hygiene apparently doesn't matter? Had to leave the restaurant and change the baby in the car. No photos or videos taken. Anyone who's been there before surely knows what it looks like...

It was truly disappointing! We had to wait over 30 minutes for a cappuccino and an iced matcha latte – and then the matcha wasn't even cold, but lukewarm and completely without ice cubes... My girlfriend was really disappointed. This used to be the best Mecces in Oldenburg, but now the people working there are completely insane and would rather have private conversations than worry about the food or ordering. Everything takes forever, and you can just tell no one there is truly motivated.

A very dirty McDonald's. The food was cold and the restaurant was dirty, all the tables without exception. It was an experience, well, okay.

It took a long time for the stuff to arrive. Otherwise... well... it's just a Mecces?

What a mess, and what a spectacle to watch. That was nothing. After the burger (see photo), I'm also furious. Plus, there's nothing to clean up.

After waiting over 50 minutes for my order, I exercised my right of cancellation. Unfortunately, the staff seemed unmotivated and disinterested, which was also reflected in other guests, some of whom had to wait over an hour for their food. The restrooms were in very poor condition – there was a strong smell of urine, and the floor was very dirty. When I canceled my order, I was met with an inappropriate grin, which unfortunately further reinforced the negative overall impression.

Every order at the tables around us was incorrect, missing, or frozen fries. Plus, we had to wait over 40 minutes! Staff shortages? Definitely unacceptable for a fast-food restaurant, and then with such a price increase? Zero stars minus two would be possible! Unbelievable!

Unfortunately, I had a very bad experience. I had to wait a full 45 minutes for my food, and the food I waited for was still not served, and this in a fast-food restaurant! I found this completely incomprehensible. I was neither informed in advance about the long wait, nor did I receive an apology or any kind of accommodating gesture. The staff seemed overwhelmed, but also disinterested. Customer service looks different. For a restaurant in this chain, I expect more organization and, above all, faster processes. I will avoid this branch in the future.

In the end, it's a McDonald's, with the usual quality. Today's visit was very busy, and the employees were under pressure to process all the orders. As a result, the restaurant's cleanliness was lacking; it's best to avoid the restrooms today.

A cozy restaurant with delicious food and friendly service.

Subject: Complaint about poor service and inappropriate treatment Dear McDonald's Team, This is our fourth visit to your branch, but unfortunately, we once again had a disappointing experience. We're used to the fact that an order for four people is occasionally missing something and you then have to go and get it. However, yesterday's visit was particularly negative: With an order of three meals, only two portions of fries were delivered. When I pointed this out, they initially denied that anything was missing, even though it was obvious. Two of the McRibs I ordered were almost completely devoid of sauce. When I raised this, the manager said the sauce had "soaked into the bun" – he wasn't willing to replace the burgers. After a lengthy discussion, he finally took them back, promised to make new ones, and bring them to the table. After about ten minutes, I went back to the front, where the burgers were already cold. At the table, I noticed that only cold burgers had been poured with warm sauce – even on the ones I'd already taken a bite of. This is absolutely unhygienic and unacceptable. When I asked the management again, I received only unfriendly and rude replies telling me to "be happy." I am very disappointed by this kind of customer treatment and the lack of service. I would have expected more professionalism and customer friendliness from a company like McDonald's. I request a statement and a proper apology for this incident. Sincerely

Generally, I only go to McCafé with friends, meaning we get cappuccinos or hot drinks. I honestly don't know what's changed internally/behind the scenes, but this branch has declined significantly in the last 3-4 months. Especially in terms of hygiene, quality, and service. The 🚺 restrooms are so awful; they always smell extremely strongly of wet, old, dirty cleaning rags! That alone is reason enough for us to stop going there. Recently, there have been a lot of employees wiping the milk nozzle or milk jug with a used rag while the coffee is frothing, and in the process, they get the rag in the milk. So disgusting, an absolute no-go! On top of that, if something goes wrong—for example, you get a dirty spoon, the wrong milk, or the cup is only half full—you get a bad feeling, as if the complaint were unnecessary! Last time, the "supervisor" first walked through the branch to find the employee who made the cappuccino, and then asked her which milk she had used. As if I had nothing better to do than say it was the wrong milk. It's so much fun getting the wrong thing, having to complain, and then waiting again! I have service experience myself, and when something goes wrong, you express your regret, fix the mistake, and that's the end of it. It's really sad that you're already impressed when you have a friendly, capable employee.

Today, an elderly lady fell because the floor was wet and hurt herself. Three of the younger waitresses made fun of her. An absolute no-go for me!

The food is delicious, the service is good. If they hadn't torn down the playground, we would come back.

1 star – Disappointed again! Had a bad experience at the McDrive for the second time. This time, two Big Tasty meals were ordered specifically with curly fries instead of regular fries. What did we get? Only one portion of fries, the other one missing entirely. Coke? None! Apparently, they no longer offer Coke with curly fries. Since when? No information, no notice, simply omitted. Paid for a meal, but only got half – that's simply outrageous. One time, you could consider it an oversight, but this is the second time something like this has happened. A look at other reviews shows: We're not the only ones. Very disappointing, something urgently needs to change.

We were just at the McDonald's Drive-In, like always at McDonald's. Everything was fine.

Today (July 28th) I was at the drive-thru around 8:00 PM. I'd like to especially commend the young man with dark, curly hair who handed me my food: He was exceptionally friendly and polite. His demeanor was warm and attentive, with small gestures that make a big difference. Employees like this make all the difference. Thank you for this GREAT SERVICE!

I was there with my friends in the evening at the Drive-In and were served very nicely by an employee named Jolina. She was very friendly and had a breathtaking demeanor. She was very pretty. Give her a bonus!

Awesome service Clean Mega delicious strawberry shake

Mega McS Food is as crappy as ever/modest, I mean... Apart from that🥸 But super motivated staff and a really nice atmosphere Recommended for passing through😜

Very dirty there and the toilets are unacceptable.

Stopped in for a quick bite to eat and some exercise while passing through. A small but adequate outdoor play area for children, which is also fenced in. Dining tables are right next to it, so you can eat in peace. We ordered to be seated and clearly placed the sign. The employee came off grumpy (she didn't see us at first) because the food was supposedly not brought to the "second terrace" as part of the table service. We very politely explained that we didn't know and it wasn't written anywhere. The employee simply replied rudely: "The signs aren't there yet either." But the tables on the "second terrace" even have numbers for table service. Sorry, McDonald's, THAT wasn't a shining example in terms of service and friendliness: "Sit 6."

Everything is good here, I liked it.

The fans in the toilets are not running and therefore the smell is quite unpleasant.

Just standard McD's, what can I say? Full and gone.

The food was fresh, the service was great and it was clean too.

The food arrives cold, things are forgotten, and you have to wait what feels like an hour. Can't recommend it.

There was a lot going on on a day like this 😉

Unfortunately cold and not tasty

Unfortunately, this is the third time in a row that I haven't had a complete order. There's always at least one item missing...and when that's the Birger on the menu, it's really inconvenient.

The young man at the McDrive-thru is truly the worst (curly, slightly longer brown hair). The promotional glass that came with our order was out of stock, so we were promised another one. There wasn't one at the checkout, which we only noticed when we left. When I entered the store, the rude man called me a scammer in front of his colleague, simply because he couldn't do his job properly. Then I even tried to remind him who we were so he could remember who we were and that the glass hadn't been given to him, but he didn't respond at all, denied it again, and simply walked away. I don't understand how anyone could be unsuitable for a job at the McDrive-thru. This man is truly the worst!

Will the display ever be repaired? The staff is great!

Embarrassing for McDonald's. The McDonald's drive-thru attendant was so unfriendly I thought it was a hidden camera.

Delicious food and very friendly staff

Here you have the opportunity to order in the anteroom, which wasn't possible without staff, the staff is very nice

Yes, because the service is great

Typical McDonald’s branch with friendly employees

Anything but quick, I don't understand how two simple standard burgers can take more than 35 minutes.

Normal, rather one of the better locations

Chocolate cake disgusting The employees were very stressed, no nice facial expressions, terrible atmosphere, not another cafe that was good

On my last visit to Oldenburg-Nadorst everything was satisfactory. I would particularly like to praise the fries because, contrary to my experiences in other branches, they were crispy and hot.

Problems connecting to the payment processor. Instead of points, money was debited from me

Like any other McDonald's. Not super good but not super bad either. A burger at McDonalds is always possible.

In my opinion the best McDonalds in Oldenburg. I've been there a lot and it was (actually) always clean, the employees were friendly & quick and the burgers were in good condition. The play area is also great for the children.

Super great shop Food tasted great Ilya is great 🫶🏼

A completely normal McDonald's with the typical ambience. Apart from the crookedly stacked burgers, there's nothing in particular to complain about. A small minus point: the toilets only have cold water.

The McDonald's restaurant in Wechloy is actually very good, but what I used to find better was standing directly at the checkout and ordering and paying straight away.

The order took way too long (15 minutes) for 3 cheeseburgers.

Charging station not accessible because McDonald has his garden done. Why are the charging stations allowed to be parked? So I neither loaded nor ate here.

If you feel like McDonald's you are in good hands in one of the 4 branches in Oldenburg in Wechloy. The oldest McDonald's in Oldenburg

Service really bad, grandma with glasses at McDrive was very slow and almost caused a car accident. Spoiled my appetite, never come back! Throw the old one out!

Old grandma was really unfriendly Can't do their job properly Did everything wrong as if she had no experience at all Don't eat there!

Simply the best employee today, super friendly and personable👍, keep it up

My plant based nuggets simply had some made of meat :( that's really uncool.

My Pokémon cards were forgotten. The employee was clearly quite disappointing under the influence of cannabis!

I ordered a cocoa with oat milk and got cow's milk. I was the only customer in the store and that wasn't the first time either... If that doesn't happen, it's a classic, good McDonald's.

Absolute disaster. We were there every day and were always satisfied. But for some time now... nothing has been going on. An incredible 30 minutes for a cheeseburger and ice cream. Other customers experienced the same thing, some had their money paid out again.

You have to wait ages after you order the food, and the quality of food sucks

Very unfriendly employees with poor German knowledge

For the third time in a row, something was missing from the Mcdrive order. Just today I paid another McRip for free. Fries were again cold and soggy. However, service was good as always.

I was driven here by hunger for breakfast and a long wait. I'm not a McDonald's goer and I had to ask around first. The employee for Order 105 gets 6 out of 5 stars. Something customer-oriented, great! The food itself... well. I had a wrap with scrambled eggs and bacon and a bacon & egg muffin. You could definitely have used the wrap as a towel in the bathroom and the size of the muffin makes you wonder because it fits into a chocolate box and the lid can then be closed easily. Summary: great staff but I would go somewhere else for breakfast soon.

We don't come here that often but when we do get something the food is always fresh and delicious. To date we have never had any problems with incorrect items that we received instead of the actual order. The store is also clean and the employees are nice. It's just a shame that the employees don't understand you exactly or you don't understand the employees because there's still a big language barrier here. This makes it a bit unnecessarily difficult for the guest to find out things if their colleagues don't speak German.

Very nice service Unfortunately, you can't have a conversation at all with the loud music.

Fast food nothing more to say Kfs will be much better ☺️

Juice shop. Employees don't speak German, take incorrect orders and ultimately don't realize their own mistakes. disaster

Ordered takeaway food. Since the order was relatively large, I unfortunately didn't check for completeness on site, which was wrong. We were missing 3 cheeseburgers worth over €7. Never go back!!!

We ordered via the app, when we picked it up we were told that the milkshake machine had just broken down 2 minutes ago.. yes, yes, if you believe it - just say that you don't feel like cleaning the machine (no matter which store) instead Always saying the machine is broken and then being rude 😂😂😂😂 ridiculous!!!

Actually a solid McDonalds. Sometimes very long waiting times, ice cream is often not available. Seats are often full of rubbish.

One of the nicer McDonalds in my opinion. I'm mainly interested in the coffee bar there, but my children love certain burgers; my daughter even eats a veggie burger with hot sauce there. Nice people, that's already worth half for me.

I am a child of the 80's. The portions get smaller every year and the prices get higher. The BigMac was always a highlight, now it's two cheeseburgers with lettuce and the awesome sauce. With a family of four and two small children, you can easily spend €50 on a meal that doesn't satisfy you and won't keep you full for two hours.

Nice layout with a “conservatory” area made of glass with good seating arrangements.

Nice staff even at late times Food is still warm and delicious However, many people there don't speak German very well Unfortunately I have to add that the quality of the work has decreased You often wait a long time and sometimes receive incomplete orders, etc

Unfortunately, there was a regular chicken nugget in my plant nuggets. This absolutely must not happen. Furthermore, you have to be extremely careful that you have the right products in your order and that nothing is missing. Really very bad. Correction: Two out of 6 of the plant nuggets were actually chicken nuggets. That's absolutely not possible.

Something was repeatedly forgotten when ordering take-away. Be sure to check your orders before leaving the store.

Only got the food after 20 minutes, 11 people in front and couldn't get anything done, catastrophe! In addition, the food was lukewarm. There were 3 cars outside that waited at least as long, one of them even came into the restaurant and complained! I will never enter this restaurant again!

Dirty and disgusting, the tables were sticky with dirt, the glass lamps were already milky and covered in cobwebs. Cobwebs were everywhere on the ceilings and paneling. The floor was sticky and there were chips or dirt everywhere. We saved ourselves having to go to the toilet. The whole store is unfriendly and very loud. Eating in the store is a disaster and very unpleasant. The touch displays for ordering were completely full of everything that people have on their hands - it was just disgusting. After that you had to use disinfectant from your bag - luckily you still had it with you. The meal was enough for two people at almost €45 and it didn't taste good at all. The McRip was probably older, the other burgers had probably been there for a while. Coke without ice was ordered with it, of course, as always, no one pays attention to the nuggets 20s anymore with cheese dippers was also underground. After the renovation, this store used to be unpleasantly loud and disgusting. A new operator will probably have fewer staff and those on site are no good.

Worst McDonald’s service I’ve seen

Clean and “Great service and delicious food!” I went to this McDonald's today and was impressed by the fast and friendly service. The restaurant was clean and my food was freshly prepared. I particularly liked the atmosphere – it was quiet and pleasant. I'd love to come back! Good for quick

Clean, not too noisy, good breakfast.

Typical McDonald's. The staff is friendly and helpful. Serving it at the table works well. Food is good. I like being here.

Big Macces, unfortunately the tables are dirty.