McDonald's in Hanau

But McFlurry wasn't made correctly (only "twisted" once) and I ordered Smarties twice. Restaurant very clean. The rest of the food was all good.

I love this one employee I ordered a citizen and he gave me 3 pieces I love him

Dirty shop, everything is disgusting. Seats and tables were dirty and after politely asking if you could wipe a table so you could sit down without feeling disgusted, you were disrespectfully turned away.

Delivery service available but waiting time at least 1/2 hour

here's no toilet and so much trash, lmao

McDonalds is more like a McRip, you can't eat it without it, I wouldn't go in there.

Standard Mc'Donald with standard staff and standard service and equipment.

It was cold again and the fries were soggy

Nice staff, clean, order comes quickly and food is warm. A rarity at McDonald's. Always happy when we are in Hanau.

The best McDonald's in Germany, fast service, warm and delicious food, professional service 💪👍

Service is unfriendly, makes fun of a straw. The worst thing is the mouse that runs around here!!!!! I'm going to call the health department disgusting to the power of 10,000

A McDonald's like any other. The staff was friendly. Ordering is very easy via the terminals. Table service is a good option. The toilets were clean.

Really crappy why is it open on the site and closed at lieferando

Very clean and friendly McDonalds

A great McDonald's, the staff is friendly, nice and helpful. The food is always freshly prepared and even when there is a big crowd and there are lots of customers, you get your food quite quickly! It's supposed to be "fast food". The only drawback is the cleanliness of the tables and the toilet. But normally everything is fine here too!

The food was typical McDonald’s standards. The service was good and the food was brought straight to the table. Thanks to the ordering options at the self-service terminals, the ordering process was quick and uncomplicated.

The best McDonald's ever. Is Iron Maiden Fear of the Dark and ACDC playing? Tip top shop. 😂👍💪

You order digitally, the food is just fast food but it is what you expect. The cleanliness is okay for a McDonald’s. I would say it's an average McDonald's.

I was here today and had ordered a chocolate milkshake with extra chocolate sauce but when I took a sip of it I wanted to spit it across the table. My mother then went to the counter to say that the shake was bad, but they didn't pay much attention to it. The man behind the counter shook the hoses of the machine and prepared a new one. But he was also angry, it was a shame to spend money for nothing and he was so excited about it. Because I actually find the shakes very tasty

Nobody cleans here. eat wet and cold

Friendly and nice, unfortunately they can't keep up with cleaning and clearing the tables at lunchtime because 40% of the "nice" visitors leave everything behind. Collection notice has been broken for 2 1/2 weeks. New visit 10/05/24 Toilet and restaurant very dirty, ordered 2 MC ribs, one with way too much sauce, one with almost no sauce. Tablets with leftover food on the tables everywhere.

Unfortunately, at this McDonald's, people always forget to put something in the bag. Like now. Something is missing again. Paid for nothing.

I would like to complain to an employee with a Ukrainian accent, we were in MC Drive, firstly we had to wait a long time until someone spoke to us to order, then when we were at the front of the window this woman shouted at us, such an outrage!!!!

The staff is very disrespectful. We had to wait 5-8 minutes in the queue until an employee spoke to us. When we ordered the food and drove up to the front, a very disrespectful woman came and was very rude to my uncle. The reason for this was that he didn't understand the lady and asked her what she meant as normal. I find it very ridiculous and disrespectful how anyone could hire such staff. I hope that the boss who is responsible for all this has consequences for the staff. I would be happy to hear back, thank you.

I ordered food (Hamburger Royal TS Menu and 2 apple turnovers) via Uber Eats last night...the apple turnovers and the Hamburger Royal TS were cold...it couldn't have been the driver's fault...he picked up the food straight away without stopping... An absolute no-go to take cold food with a delivery service! The food should be freshly prepared when ordering online... At the other McDonald's on Rodgaustr, the food is always warm when I order on Uber Eats....

Very poor drive in service. Employees ask you several times to drive to the parking lot immediately after ordering, just to leave the sensor area. Very long waiting times because often only one order is taken and processed before the next order is taken

2024: Boycott IsraelHELL Review 4 years ago: The facility needs to be improved. It looks really terrible outside

I find it very strange that children ride around on electric scooters in the restaurant. No one from the staff says anything. We will think about whether we go here again

Unfortunately, the staff wasn't present at all even though there were hardly any customers there (max. 3-5 customers in the entire restaurant) The burgers were more than well done and cold. The chocolate dounat had already been thawed once and cooled again. Chocolate was once again hard-formed and whitish. Also more than dry. Too bad.

Terribly wrong! I ordered three burgers, one TastyB and other M burgers. The two TB tastings were terribly oversalted, and that can't be a coincidence, because I know what kind of people are passing by. You don't deserve the job because you don't respect your customers. They are sooo wrong!!! I hope the restaurant finds new employees, who needs this job right!!!

The operators are not able to communicate. When you ask about noise, or noise because the refrigerated truck runs day and night and you can hardly sleep, you are rudely brushed off. I recorded the conversation. So disrespectful. Minus 5 stars (also because of the garbage disposal in the area around MC Doof Lamboy) That's a disaster

Very unfriendly staff, there is always an error message when you want to order something. You just have to wait half an hour to pay at the cash register so that someone can serve you, even though the employees see you waiting there but ignore you. I can't say much about the food, it's okay

Just wanted to get iced coffee at the drive in, service and staff were nice and quick. BUT: It doesn't help if I discover on the way that the iced coffee is bad. Bad in the sense of spoiled... So unfortunately McDonalds isn't just good... I can't say anything about the ambience because I was only at the drive-thru.

It was a negative experience. The staff is rude, they throw food in bags. The staff doesn't smile, they just look at you with disgust. The screen said the order was ready, but we still had to wait another 10 minutes.

This place doesn't even provide napkins. And the staff is very rude. We will never come here.

Very long waiting times at the car counter and the paid order was not completely packed.

Burgers were a bit dry and I waited a long time.

A pure disaster! Nuggets are thrown into the deep fryer several times here. Just burned completely in fat and old!! Fries cold and unsalted. You get off work and want to eat something from outside for once and you end up disappointed. Nothing was good except the cola. You also pay €11 for that.

Do I really need to say anything else? I have been a very satisfied customer for more than 45 years and I have always been full!😉👍🥄🥄🥄🥄🥄

Atmosphere like any MC Donald. Food was not hot but lukewarm. Prices are really tough these days. Service if you have no demands is OK. For us, MC is no longer an option.

It feels like they are making food for pigs, not humans.

Warnung: Ekelhaft, vergammelt. Komplett weggeworfen. So ist die über 1 Stunde. Verspätete bei Lieferando bestellte Lieferung knapp umschrieben. Die Bezeichnung skandalös ist untertrieben. Nachdem die Lieferung zum angekündigten Zeitpunkt nicht kam, wurde vergeblich versucht, über die offizielle Telefonnummer die Niederlassung von McDonald’s in Hanau telefonisch zu erreichen. Niemand hob auch beim dritten Versuch ab. Daraufhin wurde der Franchise – Nehmer identifiziert und angerufen. Auch eher reagierte nicht. Über 1 Stunde verspätet traf dann die Lieferung ein. Begründet wurde die Verzögerung damit, der Boote und seine Kollegen seien erkrankt. Wahrscheinlich haben sie selbst an den so genannten Lebensmitteln genippt, für deren Auslieferung sie verantwortlich sind. Die Lieferung war komplett kalt. Die Platten, feinkörnig, kalten Fleischpads rochen muffig. Der Salat auf den Fleisch – Hamburger war ebenso verwelkt, wie auf einem Burger mit Huhn und einem mit Fisch. Angekündigte Saucen waren nur in homöopathischen Dosen feststellbar, die Kartoffeln weich, ölig und ebenfalls ungenießbar. Nachdem wir die Lieferung nach essbaren Teilen vergeblich durchsucht haben, haben wir sie komplett der Mülltonne anvertraut. Unsere Nasen meinen, dass wir vielleicht einen Fall für das örtliche Gesundheitsamt vorliegen haben, nicht aber für Essensbestellungen.

Of course it's not a gourmet restaurant, but you get exactly the usual quality that you know from McDonald's, and that's why you go to McDonald's. The parking situation here is quite generous. By the way, you can now equip your burgers with extras such as extra meat, extra cheese, etc.

Hui on the inside, yuck on the outside. There's rubbish everywhere. Mainly on the sidewalk. The weeds mainly sprout in the side street. Nice sight 😖But fill the parking lot with drinking water. Impossible.

Sometimes the wait was a bit long but the food always came out hot

At this McDonald's you should take a lot of time, we waited 15 minutes for a not too big order even though there wasn't really that much going on, the employees also seemed a bit confused/overwhelmed and you kept noticing people rushing to the front of the counter came to complain, probably because something had been forgotten or mixed up again When the food finally arrived, surprisingly everything was there and as ordered, but it could have been warmer, so you wonder whether the order had already been waiting for 10 minutes The sweet chili sauce tastes phenomenal but the mayonnaise is somehow strange, not just in this branch, but in general at McDonald's, where they haven't really arrived at gourmet cuisine yet The whole thing was fine in itself, but I still wish that McDonald's would finally add a baked potato to its range

Unfortunately nothing else was open

I am very disappointed, I come here so often but the employees at the checkout are very, very unfriendly. You get strange looks even though you smile at them and say thank you, they are very angry and unfriendly, the ladies don't give you a nice feeling and you feel very uncomfortable.

Was in this McDonalds branch on January 6th, 2023 around 6 p.m. I placed my order via an order terminal, paid just under €30 and also exchanged my app points. After 10 minutes a lady came to the table with the order, all well and good, Something was missing from the order, I walked up to the checkout and was stared at annoyingly. After a few minutes I got what was left of me and was looked at stupidly and the lady didn't apologize. There were probably no napkins in the entire restaurant... they were also missing and the self-service napkins set up in the store were also empty... At the end we wanted to buy a cookie at the checkout and also ordered it at the checkout. The lady was standing right in front of us and there was 1 larger order in front of us. After 20 minutes we had the biscuit. While waiting, you could see how the staff at the table dropped food, picked it up, AND served with respect. About 5 customers and all other employees saw this. You don't want to know what's going on in the kitchen. Cleanliness is probably not that important in this store... I'll never enter this store again. One stay and you get depression...

Friendly service, but unfortunately not the first time we've made a mistake when ordering. Not impossible given the number of orders, but if I get chicken nuggets instead of plant nuggets that's rough... Therefore one star. Such a mistake shouldn't happen!

The worst food! Ordered via Lieferando. The food was COLD, not lukewarm, but cold. And it was delivered well after the announced time. It was supposed to be there at 9:45 p.m. at the latest and arrived at 10:42 p.m. Sweet and sour sauce was ordered and sweet chili was delivered. Instead of the apple spritzer there was water. NEVER AGAIN!

The tables looked clean at first glance but up close they were all sticky. The floor was also sticky. The food: Fries didn't taste as usual, chicken nuggets were fried to death and the breading was way too hard and had no taste. The meat was also different than what I'm used to. The burgers were OK. Overall, today's visit was disappointing. No idea if the operator has changed. For me it's all over here, so I'd rather not eat anything or have some bread at home. Am very disappointed. Try it yourself and have your own experiences.

The food is like everywhere else in the MC Restaurant. Service friendly😊, but unfortunately it is not clean on the tables, benches, chairs and on the floor. The ventilation system for drying hands doesn't appeal to me, I think paper towels would be better for the changing area next to the sinks.

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Ordered large fries, half were missing and very oily, burger very bad and dry. Very bad, couldn't be worse and expensive for what they offer

Honestly? Nothing to complain about... BUT: With the McRib, the meat has to be covered in sauce. Please pay attention to the pictures about the Zheke. Don't just spread a spoonful of sauce over it. Sometimes the McRib is perfect. Not sometimes. But there's real sauce on request. So in the end everything is fine 😅

Rarely (actually never...) visited a McDonalds with such friendly employees, hot food and clean toilets

The branch manager is so unfriendly... and so aggressive you can't have a conversation with him, terrible person

For something quick in between...

Employees are really nice. Essen was a great read.

Gehe Jede Woche in den McDonald's, Super nette Mitarbeiter, Leckeres Essen und eine Super stimmung

Essen war zwar warm und hatte besseren Geschmack als das letzte mal Halt nur weil ich alles extra bestellt habe so das alles frisch und einzelt gemacht werden musste

Типичное кафе сети McDonalds. Персонал на кассе немного напрежённый.

Der Service lässt zu wünschen übrig.

Das scheint auf Betrug angelegt zu sein. Wir haben heute um 17.11 h via Lieferando für 19.00 h bestellt. Es kam nichts. Zig Anrufe waren erfolglos. Freizeichen bis zur automatischen Abschaltung.

Die Einrichtung ist wirklich schön gestaltet, und das Personal hat sich als äußerst freundlich erwiesen, was zu einer insgesamt entspannten Atmosphäre beigetragen hat. Leider war ich vom Essen etwas enttäuscht, da es einen merkwürdigen, leicht verfaulten Geschmack hatte. Dies hat meine Erfahrung beeinträchtigt. Dennoch schätze ich das positive Ambiente und überlege, dem Restaurant eine zweite Chance zu geben, um zu sehen, ob es sich um eine Ausnahme handelte(Ein kleiner türkischer Mann hat mich dazu gezwungen eigentlich mag ich McDonald’s nicht das könnt ihr armen fragen, professioneller McDonalds Mitarbeiter und Kunde 👍🏻🍷

Das Essen ist Standard, manchmal sind die Pommes nicht richtig heiß. Die Musik und die Einrichtung ist top!

War alles gut aber die Mitarbeiter haben mir statt 100 Chicken Nuggets nur 99 gegeben konnte deswegen nicht die Challange mit Kelvin machen 🙁

Essen schmeckt wie immer, also nichts besonderes. Die vergessen bei mir sehr oft die Pommes und diese eine Mitarbeiterin, die mit den schwarz braunen Haaren ist jedes Mal unfreundlich..

Der Kaffee ist immer prima, übers essen kann ich nichts berichten, da dies nicht zu meinen Ernährungsgewohnheiten passt

Nichts Besonderes. Einer von vielen McDonalds

Von allen Filialen die sauberste. Flotter Service an den Tisch gebracht. Motiviertes Und freundliches Personal alles top. Weder in Gründau noch in Neuberg so gut.

Essen wie gewohnt, Der Service ist freundlich und schnell. Man sollte auf dem Parkplatz die Büsche und Bäume etwas schneiden, damit man auch alle Parkplätze nutzen kann. Die Toiletten waren.nicht sauber

Das Essen ist wunderbar. Die McApp gab mir eine kostenlose Pommes

Das Interieur empfanden wir als modern und schick. Auch wurden wir relativ freundlich bedient. Auf Nachfrage zur App und dem Bestellvorgang am "Automaten" gab es klare Informationen. Die Sauberkeit fanden wir nicht ansprechend. Der Boden klebte. Schon beim Betreten des Restaurants. Deshalb entschieden wir uns lediglich einen Kaffee zu trinken und nicht zu speisen. Personal war genug da. Später lief eine Dame mit Putz Utensilien rum. Auch werden in dieser Filiale Bestellungen ausgeliefert.

Mc Donalds wie überall Nichts zu meckern

Дёшево покушать самое то. Иногда как палочка выручалочка. Не факт что наедитесь.

Wie jeder andere McDonald's in Deutschland. Leider war das Personal etwas unfreundlich. Die sprachliche Barriere war auch etwas höher.

"Restaurant" inkl. Toiletten war sauber und ordentlich. Alles ok, McD halt. Nur die Stühle sind draußen viel zu niedrig für die hohen Tische.

Es ist schon eine etwas ältere Filiale. Dennoch wurden wir schnell und gut bedient. Die Cola hatte leider wenig Kohlensäure. Das Essen war aber ok. Es gibt viele Parkplätze. Sonst ist es sauber und ordentlich.

Im Toilettenbereich war der komplette Boden spiegelglatt aber nicht nass. Als hätte man komplett mit Fett geputzt. Die Sitzbänke waren sehr schmutzig und fettig.

Die meisten sind freundlich aber es gibt ein paar unfreundliche der eine hat mich einmal wegen einem Gutschein ich einlösen wollte dumm angemacht

Drunken me sagt es ist gut und das Essen wird schnell geliefert. Außerdem gibt es eine Rutsche. Sch-Sch-schmierige Burger FTW!

Es hat zu lange gedauert, gefühlt 20 minuten für eine cola!!! Die extra sterne sind weil es schmeckt und dass ich rin strohheim bekomme

Das Restaurant wird relativ schlecht bewertet. Bei meinen Besuch war es hier sauber und aufgeräumt, aber auch relativ leer. Bei meiner Bestellung (Tischservice) wurde etwas vergessen. Auf mein Nachfragen hin, wurde es aber ohne Probleme nachgereicht. Leider waren Burger zu kalt und Käse nicht geschmolzen. Das Ambiente ist hier modern und hat mir gefallen.

Super schnelles Service, sehr nette Personal, frisches Essen. Sehr angenehme Atmosphäre. Vielen Dank

Mc Donalds halt… Cola oder Mc Flury gehen immer. Der Rest bleibt jedem selbst überlassen

Zu abendlichen Stunde waren meine 2 Cheeseburger zwar a la Minute gemacht aber fast nahezu kalt..... Schade. 😒

Bitte mehr Vegetarische Sachen 👌✌️ und finds schade das der Plant Burger nicht vegan ist …

MC Donalds halt. Standard bei der Zubereitung. Mitarbeiter sehr freundlich. Pommes waren nicht kalt (passiert ja leider oft). Bestellung über einen Touch Computer oder am Schalter möglich. Essen kann an der Theke abgeholt oder an den Tisch gebracht werden. Lieferservice bieten sie auch an.

Zugegeben, die jeweiligen Betreiber haben keinen Einfluss auf die betrüblich schlechte Qualität der eingesetzten Ware. Die fast zu Mehl zermahlenen Ingredienzien der Burger als „Rindfleisch“ zu bezeichnen mag juristisch eben noch zulässig sein. Biss und Geschmack belegen, dass man lieber nicht wissen will, was dort wie verarbeitet wird. Und übrige Zutaten sind nicht besser. Dennoch gibt es bei unterschiedlichen Läden doch bezogen auf Zubereitung und im Falle von Lieferung des Zustands bei Ankunft graduelle Qualitätsunterschiede. Darum wissend kam ich, nachdem ein Hanauer Burgerladen guter Qualität nicht mehr liefert, auf die Schnapsidee, bei McDonald‘s Hanau zu bestellen. Eingestellt auf minderwertige Ware, kam „etwas“, was unvorstellbar schlecht war. Das Burger - „Fleisch“ war brottrocken zu lang gebraten. Die Burger waren praktisch mit nichts belegt. Schleimig-fettige Kartoffeln waren ebenso eiskalt, wie der restliche Fraß. Die Lieferung wanderte nach je einem Probebiss mit der Masse der zugehörigen Verpackung komplett in den Müll. Die Überlegung, das bröselig trockene zermahlene kalte „Fleisch“ der Burger unseren Katzen anzubieten, habe ich verworfen; wir lieben sie.

Ich würde niemandem raten hier zu bestellen und bezahlt bloß nicht mit Paypal denn wenn durch einen technischen Fehler bei lieferando die Bestellung und Bezahlung doppelt ausgelöst wird dann sieht es schlecht aus. Das Personal ist nicht hilfsbereit unhöflich und respektlos und lügt. Es wird einem nicht geholfen bei der Richtigstellung damit man sein Geld zurück bekommt. Es wird nur alle sehr geschoben nicht meine Baustelle sehen Sie selber zu wie sie klar kommen. Für einen so großen Konzern im Bereich System Gastronomie weltweit ist das echt erbärmlich und man möchte meinen in der Gastronomie legt man Wert auf die Kunden. Über lieferando und auch hier werde ich nichts mehr bestellen bei diesem Standort denn das lohnt sich nicht wenn man so undankbar behandelt wird als Kunde.