McDonald's in Leipzig

Nun, fangen wir mit dem Essen an. Kartoffeln werden oft kalt serviert, sie laufen aus der Tüte. Es gibt keine Strohhalme für Getränke, obwohl dies bei einem normalen McDonald's der Fall ist. Zudem schmecken mit Wasser verdünnte Getränke nach Tee oder Cola

Are you serious that employees with a huge mane of curls walk around with their hair down??? The employee there put her hair in the prepared bags and the food. The health department should close the store!! Disgusting. In addition, my order - for which I waited 30 minutes - was wrong and when I complained I had to wait 10 minutes for someone who even spoke German. Not even English was spoken there. When I got the hair in the bag at home, I threw it away. What a crappy fast food place. You actually don't deserve a single star.

We were with you today around 5:25 p.m. and, among other things, ordered plant nuggets. 20 pieces about 12 euros. And on the train we noticed that no plant nuggets had been packed, but normal ones. How can something like this happen? That doesn't work at all! Seemingly incompetent staff!

All employees do not charge for German, only English. The branch has an incomprehensible system and it is not explained anywhere.

Quite okay for a McDonalds restaurant at the train station. We went there early for a coffee to pass the waiting time. Coffee was good. Service staff was very loud and aggressive. We had booked table service, but unfortunately the items were all being prepared. Therefore I gave a fictitious number. Since there are only seats upstairs and there were only two other guests upstairs besides us, this shouldn't be a problem. Apparently there was a technical error, which is why the staff booked it as a pickup (but we didn't know). Be that as it may, you can also address this in a friendly manner and point it out. No reason to be loud and seek confrontation.

A huge McDonald's on the territory of the central railway station. There are sockets.

I got ice cream already melted. When I asked to replace it, the employee complained that it was still cold. It was cold, but still liquid... By the way, I had to wait forever for this so simple order.

It's a shame that McDonald's can't manage to sell Spezi (Cola-Fanta mix)! People, digitalization can make extra wishes (ice cream) and stop constantly making excuses. The service at the checkout barely speaks German and doesn't understand it either... sorry, even one star is too many.

Like many of the previous speakers, I can only agree. Food of the usual quality, no trace of service, bad-tempered employees and only the customers seem to speak German here. It's a shame, last time McDonald's in Leipzig.

We got something to eat there on August 2nd, 2024 to pass the time until the train. Fries were kept warm fries, not fresh and only lukewarm. The waitresses were unmotivated and the music in the shop was so loud that you couldn't understand anything when words were exchanged. Toilet not usable after midnight...we don't know anything about McDonald... Simply catastrophic. Not recommendable.

You are not greeted or farewell when receiving your food, a large number of ordering columns do not work, the ordered goods were missing and there are no napkins in the bag here. 🤦🏻‍♂️

It's a shame that you can't give zero stars: I've rarely seen such a bad McDonald's branch. Waited 20 minutes for two simple Happy Meals, good thing we checked, some of the food and napkins were missing. On the other hand, the charred burger buns gave the extra spice when consumed, absolutely inedible. When putting it together, there were endless breaks and other orders taken, so that everything was cold in the end. Once and never again, no good reception in a main station.

REALLY BAD!!! RUDE EMPLOYEES! THEN YOU GET THE WRONG FOOD AND THE DRINK IS FORGOTTEN! I WANTED A MCMUFFIN FRESH CHICKEN.. NO I HAVE A MCBACON INSTEAD.. I RECOMMEND GOING TO SCHOOL AGAIN OR GETTING GLASSES FIELMANN! SHAME ON ALL OF YOU!

Sehr $cheiß laden immer wenn wir da waren fehlt die Hälfte heute waren wir auch da und 2 Bürger haben gefehlt sind dann wieder zurück hab bescheid gegeben 20minuten gewartet hab meine Bürger nicht bekommen und es war nicht voll oder so die haben dann nur noch dumm geschaut als ich raus zum Zug musste 🙄

Unfortunately I have to give one star, but it's undeserved. The staff no longer speaks German at all. Half of the ingredients for my BicMac were in the bag next to the box. Worst MC I've ever experienced.

Not only is the service here an absolute disaster (toilets are denied without any reasonable justification), but the products in the McDonald's branches I know are worlds better (coffee was simply cold) I've never experienced anything like that and I'll never go here again .

at 6:08 there were no breakfasts... half of the breakfasts were not available, it is the worst macdonalds I have seen in more than 20 countries...

The 🌟 is still too much. I wanted to order something and there was no one there who could speak German to order something and then we went back in Germany

Very long waiting times. Employees are also bored And there was no cash register

It's McDonald's! Bad service. A "boss" who isn't one, but is arrogant and stupid, as just done. If there were half a star, it would be too much. Never again McDonalds in Leipzig train station.

Everything was perfect, food was delicious, and service was perfect

It's a complete disaster, the waiting time is probably 40 minutes. When it's so busy, you have to wait half an hour until you can pay at the checkout. The food is carelessly thrown into the packaging and then that's it. Can't recommend it to anyone. I would prefer not to give a star

If it were possible, this restaurant would have earned half a star. After I had already waited 40 minutes for my food and asked in a friendly manner, I was insulted and told that I definitely still had 2 minutes until my order was ready. Definitely my last stay here.

I had ordered a McChickenClassic menu with 9 chicken nuggets & 2 sweet and sour & 2x curry sauce, I got everything except my curry sauce (it ended up being barbecue sauce) & my McChickenClassic.

There is no trace of friendliness. My daughter ordered/paid for a small fries with sweet and sour sauce. The small fry had 10 fries in it. Sauce was missing, my daughter asked for it and ketchup was thrown out. That's not possible. If I had been there as a mother, I think I would be banned from the house now. We now always check whether we get what we paid for.

"The world is a guest...in Absurdistan": Today I had to learn that there is no strawberry shake at night. I actually like to go to McDonald's occasionally. At the main station at night it's only worth it if you have a public transport connection or can get one of the free parking spaces on the east side of the building. Otherwise, the slightly longer journey to McD Saarländer Straße is cheaper than the parking garage. I don't usually give just three stars for the food, but I always find the burgers to be warm, not fried hot. There are only two stars for the service because unfortunately it doesn't help at all to order and pay using the app at the parking lot. The order via the app can only be finalized when you can practically see the queue. Your own order is only started to be “cooked” just before you enter the restaurant - and is not yet ready when you arrive. There are very beautifully designed McDonald's inns. I haven't found any tables or chairs yet, there are a few "benches" for waiting. The employees are actually always very easy going.

Nach Mitternacht ist die Auswahl an Essen doch etwas eingeschränkt...insofern war ich froh, dass der McDonalds am Leipziger Hauptbahnhof aufhatte. Bestellung wie gewohnt an den Bildschirmen, Bezahlung per Karte - und das Essen war dann auch schon sehr schnell fertig. Essenqualität wie man es gewohnt ist. Im Verkaufsbereich machte alles einen sauberen Eindruck. Service war freundlich - von daher alles okay.

Unfortunately you have to wait forever here.. "fast" food is what they call... 13-18 minutes of waiting time for a mcflurry.. Sometimes longer for a burger.. The branch isn't really clean and I've been begged for by homeless people in there... A lot has to change, there is enough competition there.

The staff is totally rude, the toilets are really dirty, they deliberately forget accessories for eating, so I advise you never to get something to eat there, you'll ruin your McDonald's life

Actually 0 stars. I stood at the checkout for over 25 minutes and ended up leaving empty-handed. Not recommended, rather go to BurgerKing.

Catastrophe! You wait up to 30 minutes for the orders. Some of the food is cold. The employees quickly become rude and rude.

This place made me the wrong tea twice. I asked for green tea and they made black tea. I won't come to this cafe again

Food arrives 60 minutes later when the store is empty Old citizen is simply warmed up again

Very slow, the Cocacola hot and the potatoes in half a disaster.

Very bad cashier who had no plan. It was strange that the pickup station and checkout were separate. And sauces were out and they can't count either.

Employees all in a bad mood. There was no cashier at the checkout and we had to wait 20 minutes for the order to even be taken! There was such a long line at the checkout! Not recommended. I recommend that you walk another 9 minutes to the next Mcs, it's definitely worth waiting more than 20 - 30 minutes

Service is slowest in the world, Big-testy was pissed..

does it have to be written like that? has a racist undertone.

Never experienced employees in such a bad mood. Completely wrong food was served. And all of this for the third time. - I will NEVER enter this store again.

We ordered 2 burgers and one large fries, had to wait 20 minutes and then they forgot the large fries💀

You go in at 11 p.m., you finish your order at 11:10 p.m., and you wait 30 minutes until someone comes and says "sorry it took so long." Sorry, but I demand more from the number 1 fast food chain

The ice cream is a joke. Half full and half melted

No good employees, everyone is bored and takes a lot of time. I personally think it's an impertinence and you've probably already been standing at the checkout for 20 minutes and can't pay

Why should I wait 20 minutes to pay for the order?

no napkins. There aren't enough potatoes. The employee touched the potatoes with his hands. disgusting

Waited 40 minutes only to be told when I asked that the order had been lost. It can happen, but it's annoying. I would have been happy to try to make amends.

Just wanted to buy 2 coffees. Unfortunately the whole thing took 30 minutes. In addition, the coffee was cold and without milk, which I ordered myself. Service was slower than my 90 year old grandma. In general everything is very uncoordinated and confusing. Too bad chocolate 🍫😔

Toilets full of tampons and toilet paper full of blood. Sink doesn't work and staff doesn't respond to what customers say

Also ich und meine Freundin haben ein happy meal bestellt und wir haben das gleiche Spielzeug bekommen obwohl wir gleichzeitig bestellt haben wir wollten von Playmobil den Affen haben doch wir bekommen ein Delfin niewieder bei Mc happymeal.

More than once you won't get your order correctly if you don't check it yourself. Even when I ask, nothing happens. If you then inform the management, they will be rude. Weck throws the order slip and wants to disappear with the receipt. The management of the counter only takes action after threatening to call the police.

So with an order of a cheese and a chicken burger, we had to wait 20 minutes. Unfortunately standing as there are no more seats downstairs. The staff seemed completely overwhelmed and then the wrong sauce for such a simple order. Sorry, but I won't be ordering from here again anytime soon.

Toilet very dirty on the floor, basin and wall. Food incomplete. Ambience without a sense of aesthetics. Not recommended.

Really disappointing McDonalds visit. Super stressed staff who react to complaints in a totally unfriendly manner. I had a McMenu to take away, 3 components were wrong and the promised glass was also missing. You really have to check the order immediately. It's really not advisable to visit, you'll only get annoyed.

Ordered/paid at the terminal and took the license plate with you to the table. After 30 minutes of waiting I asked the service employee. She just shrugged her shoulders, saying she didn't understand German or English. Then rudely brushed off at the counter, there was no time to talk, it was rush hour. After 45 minutes I asked one last time and got cold food with mushy fries, the only comment: it's here now. The management of the store was apparently not in the house. Definitely won't eat here again.

The food is top notch as always. But the hall is very dirty. Potatoes and sauce stains scattered everywhere. No one cleans the empty tables, and visitors sit down at them again, making even more dirt. And so in a circle. It was a little uncomfortable.

I would prefer not to give any stars at all, but unfortunately that would be lost otherwise. Horrible service, 20 minutes until the bill was paid, after asking when the time was ready to pay, the manager only said we need patience and that in a “fast food” restaurant. Then you had to wait another 20 minutes for the food and when you asked again because the food was ready you could hear that it wasn't even prepared yet. Another franchise partner definitely has to come in there.

In my case the service was friendly and nice, the branch was clean (note: I was there on Monday). The waiting times were long, despite there being no queue. The extremely disgusting toilet is a big disadvantage.

Eating takes too long and when you stand at the checkout you have to wait half an hour to an hour for someone to come over

0 STARS!!!!!! If the employees don't want to work, they should stay at home! If you have something to complain about, the shift manager will talk to you stupidly......all the employees in the store are over-excited.......clueless.......and without a plan! When I order nuggets I don't want to be served their lying McPlant snot!! AND YOU CAN ALSO LEAVE YOUR STANDARD ANSWER!! There is the same junk under every message! You know what the guest means to people!

Would be asked out because I wanted to eat my burger in the restaurant, it works

First the terminals for orders failed. Then we wanted different menus, which were entered incorrectly. They didn't ask for sauces, they just typed something in at random. There are announcements that McDonald's wants customers to behave respectfully, but the employees, team and shift leaders are apparently so overwhelmed that there is no sign of friendliness or respect. Sir are aggressive, you sometimes get insulted and the customers are called stupid. That's absolutely not possible. Never again!!!

In this restaurant you can sole the shoes of the staff. Move extremely slowly. Take forever for everything. Staff seems unmotivated and unfriendly. I've often been given the wrong food or something was missing. Toilets are extremely dirty and locked. Please replace staff

Ordered four burgers and they were all squashed. The service wasn't particularly good either, the burgers were already cold and we had to wait a total of 20 minutes for the food. Not recommendable.

This is a fast food chain, but they don't know that here!!!!!

We've never waited so long before. We wanted to pay in cash and waited at least 45 minutes until we were served.

So now it's a total disaster. You wait forever to be able to pay and when you ask after what feels like half an hour you get stupid statements from the German staff (because other staff don't understand you) like: it'll take a while, I won't leave anyone at the checkout now. OK thank you. So there is a shortage of staff everywhere, but you have to wait half an hour just to pay. Sorry, definitely not.

Unfortunately, as a customer, I was denied access to the toilet.

Half of the Happy Meal was simply forgotten - Even the toys! You had one job! Absolutely embarrassing display from an already shabby fast food chain that I wouldn't have gone to anyway without the Yu-Gi-Oh x Hello Kitty collab! My Disappointment Is Immeasurable And My Day Is Ruined

Mc's or not, this store gets on my nerves, not only because it takes about 10 minutes. No one at the checkout but also the long wait. The service when you eat here is slower than my grandma's. The burgers look like they've been thrown up but oh well. You have to know.

If I could give 0 Stars then I definitely would. This was one of the worst experiences I ever had. The Toilets are DISGUSTING even prison toilets are cleaner. The food was cold and the order was incomplete. When I asked about it, I was told very rudely that they couldn't change it. I would definitely not recommend a visit there.

Never seen such a relaxed atmosphere while preparing food. There isn't much going on anyway and at a train station it's obvious that some people want to grab something quickly between two trains. I waited 15 minutes for my order and then left without ever taking it because I had to get to the train. If you have a lot of time you can definitely get something to eat here. You have to say I was only waiting for 2 chicken burgers. You should get this done early when there isn't much going on anyway.

Wasn't allowed in this MacDonalds after 11pm. (I just didn't want to eat more) It still tastes good

Seems to be that they prepare everything in advance and give it while someone orders it. Because I order decaffeinated coffee and get for sure not decaffeinated coffee which was quite warm but not hot as it should be… and unfortunately I’ve noticed it only when I was in the train 🙃 Very good location and no one can come and complain about anything because everyone just left somewhere far away from this train station. So I guess if you order here, exactly at this place, - you have to be aware that they don’t serve as other McDonalds do. Very sad that owners don’t give a toss about how all it works Better to go to kfc which is literally the next door.

Toilets are worse than on a motorway rest area, you have to say that there are only 2 toilets available for the entire store! Service, what can you say...you order your iced tea without ice cubes "you get it" instead of ketchup you get mayo, you can go on like this all day. The specialists should be better trained!

I ordered chili cheese snackers and a burger, waited almost 20 minutes, crazy!

NO sauce on my chicken burger. A single disappointment.

Very unfriendly, you order meat and you get vegan meat and a very long wait for the food and my friend is depressed because he ate vegan

The food is as you would expect from McDonalds. tastes good or not The big drawback at the branch at the main station is that you are no longer allowed to go to the toilet. Drinks are sold and there is a seating area. For my understanding there should also be a toilet. unfortunately not permitted like that

Quite ok, nice little thing, except for 2 bigger factors: 1. The staff seems to really enjoy their job (ironic, how could it be otherwise) 2. The toilets there... well, I've seen worse, but also better . Yes, there are customers who behave like pigs, but you can also check from time to time to see if everything is clean. So please ask the other people who use toilets to leave them clean! and to the staff: please make sure that people leave the toilets clean. Yes, it is heavy and unsightly, but a quick look is enough to determine whether a quick cleaning is necessary or not.

Very bad experience, the service was poor and the staff was just plain rude. You could only pay with cash and the employees at the cash register communicated with the kitchen via walkie talkie. I waited over 10 minutes for a simple portion of fries and they tried to tell me that the order was canceled!!! After asking repeatedly, I finally got my order, which had been sitting on the counter and was cold the whole time. When I left, they said goodbye cynically and cheekily. Unheard of!

I was shocked. I wanted to get a strawberry milkshake with chocolate sauce today but the employees accidentally put vanilla instead of chocolate sauce. I returned in a friendly manner and mentioned it. So they took the milkshake and just put the chocolate sauce on top of the vanilla sauce and then gave it to me with piss and The saying "It won't be more earthy" made no sense to me and it wasn't the first time. People often forget to pack something. Okay, that can happen. I don't say anything, but if you say it politely and then you're just insulted and... If the food is then thrown down in a rude manner then I don't know what to do next. Anyone can have a bad day. I won't say anything about it but it happens far too often.

It's perfect for taking with you quickly.

Were there yesterday at midnight. The ordering terminals didn't work. Payment by card was canceled for everyone. Payment at the checkout was not possible because there was no staff at the checkout after 30 minutes. The staff was also incredibly unfriendly. Sayings like that How do they just leave when it doesn't suit them? It seems to be common practice there. When we commented that they were just producing our order for the bin. An employee shouted that we should disappear and not cause any stress. Staff should be responsible for Such statements should not be made to the customer any further! Such behavior is unbelievable.

Very bad So “fast food restaurant” is definitely different. The app doesn't work, and in some of the so-called "RESTAURANTS" you can't order without these stupid terminals. If these all fail at the same time (like today, March 22nd, 2024 at the Leipzig HBF at 1 a.m.) you can order at a “cash register” in the MC Cafe. A lot of people are queuing, which took me 25 minutes. And it only took 20 minutes for the order to be ready. I was in a fast food restaurant for 45 minutes. Are you crazy? So I definitely wouldn't call it a fast food restaurant!!!😡🤬🤬

The McFlurry is fully paid for and only half full.

This branch is very poorly organized, orders are mixed up so often that it's not normal, just today I got a strawberry and a chocolate shake instead of a vanilla milkshake and a chocolate shake, a bottle of apple spritzer was missing and the fries had the wrong ones Size!! - I specifically asked if this was really my order because it was so little and the lady at the counter looked at my note and the order again and confirmed it. Since I had to get to the train, I didn't check it myself and didn't have the gifts or the products mentioned above with me on the way. Very annoying !!

Not recommended! No air conditioning, sitting in the upper seating area at 40°C. Everything was dirty, the food was unappetizing and sometimes cold. Conclusion: Avoid! The main station has nicer and better food options.

Despite being spoken to several times, no one sat down at the cash register, preferring instead to type away on their private cell phones. Absolutely subpar service even for McDonald’s

Ordered cheeseburger without onions, received burger without onions and without cheese 😠

Terrible establishment, where all they can offer you is indifferent superior attitude to visitors and humiliation of your dignity! Today I had a very unpleasant experience and humiliation from visiting this place on the 2nd floor of the station. When I got there, I planned to use the restroom, buy lunch for the road, and continue my journey. But it didn't happen... The restroom turned out to be closed. After a long wait at the intercom, I was answered, but the door was not opened. I still don't speak German well and offered to communicate in English. But the interlocutor on the other end of the intercom did not speak English. I went down to the cash register and asked to call the manager. When she approached, I offered to communicate in English. It turned out that she does not know English. She delegated our dialogue to another employee. I explained to her that I wanted to visit the restroom first, and then I would buy food to take with me. She rudely refused me and said that I had to buy food first, and only then could I use the restroom. I am a person with a disability. For me, ordinary hygienic procedures cause difficulties. I pointed out to this lady that I would be uncomfortable with a bag of food in my hands in the restroom. To which she pointed out with a dissatisfied grimace on her face that my problems remain only mine and she is indifferent. I was forced to go to a nearby establishment, to the right of the entrance to MacDonald, where the staff is friendly, and I received normal service and delicious food. PS I was very surprised that a person in a managerial position in a restaurant at the station, where there are thousands of tourists, does not speak basic English.

The small store on the ground floor is terrible! First, after asking nicely, I was refused a new dressing for the salad (note that it expired on the same day). Then we are yelled at by an employee after we sit down with the to-go bags, even though we never said we wanted the food to go! In the end, she loudly demanded 50 cents from everyone and she doesn't seem to know how to interact nicely with colleagues either.

Got there at 11pm and they were already closed. I haven't experienced such impudence in a long time. You should have this branch checked because of the poor service. I don't recommend this branch and you should avoid it.

Very friendly staff and the food was ready quickly

Hello, I was on the way to the train with my girlfriend when I was at your Fiale in Leipzig in the main station. As can be seen in the appendix, I ordered food there and only received half of what I had ordered, when asked quickly due to time pressure I got one of the two chillie cheeseburgers I ordered, but I only paid one instead of 2... the cola is a 0.4L instead of 0.5L, the fries in the packaging were half empty and there was no need for anything. The extra request for no cucumbers was not fulfilled! MY GIRLFRIEND REACTS TO CUCUMBERS. I don't pay €25.17 for that. Ask for clarification and help

I was eating and drinking with Helga in this train station restaurant. The order processing worked and the quality of the food was of the usual quality. Unfortunately, the emergency exit and the rescue equipment were blocked with children's seating and this contradicts the fire protection requirements. This made Olga thoughtful.

Today we wanted to go to the "Silent Örtchen" (toilet) after dinner, but unfortunately we didn't have our receipt anymore, because when we were picking it up we unfortunately didn't take into account that you have to keep it if you might need it after eating yours Eat, have to go to the toilet. The lady in charge who operated the video intercom system rejected us in such an unfriendly manner that one really wonders whether a system operated purely by AI doesn't have more human traits than some of the employees in this snack bar. Basically, I completely understand that you only want to grant access to people who have eaten something in the restaurant, but I have rarely experienced this relentlessness, which you often encounter in Germany.

I ordered two mcflurrys, one Oreo with caramel sauce and one with Lion. I waited 10 minutes for this ice cream and it was stirred. I got two Lion ice cream instead of the Oreo ice cream. I am very disappointed

Rip-off club. Mcflurry ordered. Get Mc Sunday

Rude and unprofessional personal

I don't want to say anything, but I have a sealing ring from you in my Coke