McDonald's in Leipzig

the worst McDonald's. They don't always give you your entire order. I ordered the menu, came home and there were no nuggets. irresponsible! I don't recommend it

Food, prices as usual. But waiting times here are often longer than 20-30 minutes. Today I waited 32 minutes for 2 cheeseburgers.

I ordered a Sprite but only got water with lemon. It was just disgusting.

The food was alright but the cashier (girl with red hair) was very nice. Good Service

Even though it's declared that this McDonald's works 24/7, it turned out to be untrue, and we were forced to drift through the central station at night freezing 🥶😞

1. I wanted to go to McDonald's on April 1, 2025, around 10 p.m., but it was closed for maintenance. There was no mention of this online. 2. I ordered via the app and didn't know how to get my money back. 3. The phone number listed online isn't in use, meaning I had to call somewhere else to get help and get my money back. I'd prefer to give it zero stars. I find this kind of thing sad.

I had ONE order in the menu... very easy 2 cheeseburgers and a salad and a sprite... what do I get?? 2 SPICY chicken burgers (which I had to give away because I can't tolerate spicy)... 1 fries (cold) and a fanta 🫡 I can't do any of this anymore I know it's just mcs and they always don't take it too seriously but come on I just wanted to snake something🥲 just disappointing ;-;

I have visited this restaurant several times because the service has always been good, but there is a constant problem that progressively degrades the experience. There are always homeless people or other people coming in off the street asking for money, harassing guests and even taking things from the tables without anyone intervening. Today I experienced a particularly unpleasant situation: one of these people broke a glass right next to me. If I had been injured, I would hold the company fully responsible. It is unacceptable that there are no security guards to deal with such situations. Restaurant employees shouldn't have to deal with this on a daily basis. It's really a pity but after this incident I won't go back. There is an urgent need to take action before something even worse happens.

Whoever served your chicken burgers around 9 p.m. would need some proper instructions on how to make burgers properly and not just slap them together carelessly, it's more of a squeeze burger than chicken bruger. Looks like it's been hit. The staff is unfriendly and bad-tempered and the ambience contributes to the rest. If I could give half a star I would!

Ordered black coffee and got some lukewarm, sweet drink instead.

Very bad staff. I ask them to place my order and the staff walks away without acknowledging me. I asked them to process my order and threatened them that I would file a complaint, but they called the police and wouldn't give me my order. Terrible service.

Very bad service, I asked for a straw, but I didn't get one because they care about this planet that will be destroyed in a few decennia either way, but if you order a milkshake to support your own fatness, you get one for free. Craazy

appalling breakfast. bad food, worse drinks picture of what was supposed to be doppio, but it was actually just a nasty drip coffee high price, nothing in return. if you want breakfast at the station, go to any bakery and it won't be a mistake. this will be.

Coffee was cold and the burgers lukewarm... The service leaves a lot to be desired... Without words

A terrible McDonald's branch. Drinks are pre-filled in large quantities and are no longer cold, but the burger was cold. The only option to eat was a dirty bar table. Napkins were forgotten, the output was completely overwhelmed. There is no option to order in person. Some terminals are broken for this. Really terrible there. Hygienically questionable. Is there no control there?

I just wanted to pay to pee. The answer was: You have to buy something. That's just terrible. I then went to the Kentucky Fried Chicken next door and dropped €1.20 into the donation box there. It was completely problem-free. Don't worry, I'll definitely never go to the McDonald's in the main station to buy anything again. This impression of service was completely sufficient for me.

The most antisocial McDonald's in Germany. Travelers are only allowed entry with proof of prior ordering.

Which service? If you complain about something, the shift manager simply doesn't care. Really bad for the price.

If you want fast food, you should go somewhere else - here you can get slow food with a surprise effect! If you order a burger, you get fries. If you order fries, you get a salad. If you don't order anything, you'll at least get a blank stare from the stressed-out staff. After 30 minutes of waiting (enough time to write a dissertation or miss a train), my food finally arrived - except it was someone else's. Maybe we should make this a raffle: everyone orders something and gets a random meal. Pure excitement! Conclusion: Perfect for people who love surprises and have endless time!

No, you can't. Extremely overwhelmed, I ordered several things and only received 2... Maybe I should have checked, but I thought that packing citizens into a bag couldn't be that difficult

I would have liked to go to the toilet before placing my order, but this was only possible with a “note”. One less customer for today.

This is the absolute last McDonald's! Waiting times beyond good and evil. Plain cheeseburger so disgusting and not edible. Disgusting! 2 hours after eating, stomach pain and nausea. Very cool! Never again!

Today I was at McDonald's in Leipzig and wanted to have a carrier bag. The employee doesn't speak German. We didn't ask another employee. She gave me one. You should hire people who can also serve you in German

20 minutes of waiting, intense. Ordered within breakfast time (10:26 a.m.) and then simply received something different because "breakfast time is over". Worst McDonald's I've visited so far. Just get something between connections, impossible given the waiting times.

It was completely overloaded and there was no indication of waiting times or it could take longer. We then had to get to the train and no one could help us what to do or how to proceed with the order. So I only lost 20 euros but I know one thing now. Give MCdonalds a wide berth. Definitely won't go there anymore. And zero stars.

Basically good like the other McDonald’s. That's why it's very crowded at the main station, but I don't think that's a reason to only fill my 0.4 l milkshake a quarter full, even though I paid the full price

I've been going to this McDonald's off and on for years, but I've never had anything to complain about. The food was always tasty and the waiting times were usually moderate. Of course there are peak times when it sometimes takes longer. For some time now the fries have had very little salt, but well, that's a matter of taste, personally I would like a little more. Otherwise everything was fine and I would be happy to come back in the future.

NEVER AGAIN!!!! The bored woman wearing the headscarf checks me out, but forgets to enter my number and I wait for almost an hour and only after asking or insisting three times for my food... When the employees checked that something was wrong, they rushed and forgot 2x mayo and my MC Rib was almost white, so I had to throw it away!!! This is the worst place I've ever ordered food from! Kind regards 😊

It is not possible to sit here between 00:00 and 10:00 even if you have ordered something, and it is also not possible to sit in a corner and eat. Then security throws you out “because you’re not allowed to sit here.” There is also no standing bar or something similar as a nighttime alternative. So I had to keep putting my food on the floor. Please consider for yourself whether you are satisfied with it. I wasn't for the stay-in price. This is particularly stupid for people who would like to rest during a long trip or for physical reasons. There were no house rules posted where I could have found out about the rules before I bought food in order to be allowed to stay there.

Got the worst mc wrap in the world today - bacon was cold, hard and dry, half of the wrap was just scrambled eggs, nothing more, it was my favorite food to date, but I finally had to throw it away, I was very disappointed.

Medium sized McDonald's with upstairs seating. Open 24 hours, takeaway. Seating area: Open approximately 8 a.m. to 11 p.m. every day. Food fresh.

Your loud and aggressive loudspeaker announcements about video surveillance, respect and aggressiveness make me aggressive. Are you an educational institution? I've never experienced anything like this before, such multiple and loud announcements. Won't come back... 🤮

The pettys were too small and the bread was much too big and so it didn't taste good and really annoyed the employees

Ordered 2 cheese and 1 chicken burger with fries. Got some kind of long chicken burger with mayo, a wrap, a chicken burger and curly fries. Be sure to check your order, it's like the lottery here. At least it was delicious.

After I ordered the food, I had to wait 45 minutes for a cola and small fries as well as 3 cheeseburgers to be made. When my number was called, I noticed that I had a gas, a cheeseburger and a small fries inside. I told the 12-man team on site, but 90% couldn't speak German. And one of them understood me, but didn't apologize and slammed the food I had actually ordered onto the counter. The paper bag was gone and the employee then insulted me and threatened that I shouldn't come back if they made a mistake.

Quick preparation, train arrived, noticed on the train that half of the order was missing.

The old one behind the counter is slower than my grandfather. Had to leave my food there to make my train. Ps: Put the fries in the bag.

Very disappointed! Had a half-eaten meatball! First the stomach intestines then that!

wanted Fanta, got cola (makes no sense)

Such a terrible experience! Unfriendly and rude stuff! How can an American brand not have English speakers personal???????? The most ridiculous thing I’ve ever seen !

A long chicken, half an hour later a stomach ache & sat on my date's toilet all night. Thanks.

The food served here is delicious, compared to other branches. There has never been a negative opinion.

The lack of sanitary facilities is an imposition! A shame for the store. Here it becomes clear how much McDonalds values ​​its guests.

The staff was very friendly today at 2 p.m. and my food came very quickly.

The previous reviews of the branch are clear and I can only agree with them. Dirty, underground staff, has nothing to do with “fast” food and motivation looks different. Okay, then I'll spend my money on food somewhere else.

Staff partly okay. The little manager with glasses makes an effort, e.g. B. The burgers look really good. Sometimes they are in the box the wrong way round and are put together incorrectly. Ordered regular Big Mac and Hamburger royal cheese today, got Big Mac without cheese and Hamburger royal cheese with salad. This looks intentional!!! Such saboteurs should be found and fired!!

But there's one thing that doesn't work at all in the branch...that's the toilets, they were really bad and you can only hope that no one here has stolen anything yet.

Me and my friends put in an order to-go, left for 10 minutes and when we came back I went up to the staff to ask if it was ready since my order number wasn't on the screen anymore. A staff member(female) looked for my order and when she couldn’t find it called for the manager(male, older, bald). The manager was INCREDIBLY rude and told me that he had personally sat there with my order for 20min and nobody came to pick it up. He repeated this fact to me multiple times even though I showed him on my phone that I had paid for the order less than 20min ago, and since it also takes them time to make the meals it can’t be possible that the order was waiting on the counter for 20min. He made the food again for me and I got my meal but the attitude was appalling and the whole situation confusing. Am I not allowed to leave the store for a moment and then come back to pick up my food? After its been 10minutes and the customer isnt there you just (assumably) eat their food and then tell them its their fault? Super weird.

I did last night. After Werder's guest appearance circa. 50 minutes. Waited for my order. I got the mc smart menu for a friend which wasn't right? As ordered and I got a coffee. The coffee tasted like nothing. I could have also drank tap water. Maybe the coffee went missing? And then? Is this staff? Fall asleep while working if I worked like that. Then I would have been unemployed for a long time

A disaster, after 45 minutes of waiting the order was still not ready. No response to inquiries. Staff absolutely overwhelmed, totally lost track! Worst McDonalds I've ever experienced!

We ordered drinks today because a cola was missing. We came back with our order. We wanted our cola. We ordered 4 drinks, but we only got 3. We waited until the boss checked our order and at the end she gave us carbonated water We only saw this at home We say thank you for the boss who was always unfriendly at the Leipzig main station, the one at the Mc Inn Leipzig main station downstairs was very nice and friendly, we don't know why they are closed.

A 24-hour “restaurant” that advertises this on its website should not open as needed. In addition, it is the complete opposite of customer service when the ordering terminals are switched off by the employees themselves and the customers are literally ignored when faced with the only option of checking out. Train travelers are repeatedly put through unnecessary strain and often leave without any results. You should at least take action and adjust the opening times if the effort is too high or you don't have the necessary staff. It would also have a positive effect on the ambience if the night shift in particular showed up to work in a more well-groomed manner. The food quality meets McDonald's standards but nothing more. I hope that circumstances improve.

Unfriendly staff , poor service , cold food.

Very slowly Unfortunately, you can't give bad reviews more than once

Food takes forever for a "fast food restaurant" so you have to plan 1 hour+ for the train, then it tastes like it's been sitting there all day, sauces are forgotten and orders are mixed up, and the terminals are also decorated because 75% of them are gone are broken, the floor is greasy and slippery and there are communication difficulties when ordering from employees

What we got from McDonald's today is just bottomless. Today it felt like we were served by, let's say, very unmotivated employees: We ordered 2 chicken burgers WITHOUT iceberg lettuce and got 2 chicken burgers WITH iceberg lettuce and WITHOUT sauce. Instead of an MC Double Chilli Cheeseburger we get a Double Chickenburger. An ice cream was forgotten. 1x fries were forgotten and 1 drink was forgotten. With 1x Curly Fries only half the package was filled. But let's get to the positive things: The food was difficult to eat and you could drink 2 drinks.

Very unfriendly (you are not allowed to take a shopping cart with a 1 year old child in it). Burgers are thrown into the bags for upright... Very clever for transport... Thanks for nothing

This McDonald's really impressed me. The staff was very friendly and helpful, and the food was fresh and tasty. The fries were perfect and the burger tasted exactly as it should. Definitely one of the better McDonald's visits!

I arrived for shift change at 5 o'clock. The night shift didn't speak German and wasn't willing to give me access to the toilet table. The early shift was also unwilling to communicate and unlock the toilet. My suggestion that I had made a mistake as a first-time user of the app was ignored. So I now have a reusable cup that I can no longer use. Everything was not very customer friendly and the products were cold.

Service is subpar, the quality of the food is worse than in other branches. In addition, from 9:30 p.m. you are constantly asked to eat your food as quickly as possible so that the seating area can be closed. Absolutely not recommended branch.

Absolutely underground!!! Unfriendly staff, dirty. A disaster for a fast food restaurant!

We visited a couple of times, and each time we had questions. I asked for coffee with lactose-free milk (I am lactose intolerant), they brought it with lactose milk. The staff is indifferent to visitors and their requests. The cappuccino arrived with a chipped plate. Why are the dishes in this condition? You have to stand in line for a long time to pay for your order. No one from the staff is in a hurry to stand at the cash register and let customers go. And this is the station. Someone came in for 30 minutes, and someone for 5 minutes. But unfortunately, 5 minutes is not enough to wait for someone at the cash register. I don't recommend it. Disappointment.

I've been queuing for 13 minutes and I'm sure I'll be waiting even longer. Very bad service!!!!!

Ordering and preparing the food went quickly. BUT: when our smallest members of the group and our older kids wanted to go to the toilet, unfortunately there was no way to get in. Several adults have tried it. When an employee asked if she could come up with us to open the door for us, she said: "It works with the receipt, I can't do anything about it now." Sorry but god knows that's not customer friendly!! A real juice shop!!

Every time it's kind of terrible. If you pay not by card, but at the checkout, you can sell 30 minutes, but when you ask the staff to accept payment, they rudely refuse and tell you to wait. Take action already, otherwise I will write these comments every day. The incompetence is amazing. They always forget to put something in the order and the assembly of the burgers leaves much to be desired. Jedes Mal ist es irgendwie schrecklich. Wenn Sie nicht mit Karte, sondern an der Kasse bezahlen, können Sie 30 Minuten verkaufen, aber als Sie das Personal bitten, die Zahlung zu akzeptieren, lehnt es dies grob ab und fordert Sie auf, zu warten. Handeln Sie schon jetzt, sonst schreibe ich jeden Tag diese Kommentare. Die Inkompetenz ist erstaunlich. Sie vergessen immer, etwas in die Reihenfolge zu bringen und die Zusammenstellung der Burger lässt zu wünschen übrig.

Unfortunately you can't give zero stars if you could, I would do it because 3 times in a row they forgot to put something in the bag, each time something is missing or there is the wrong thing in it and everyone there can't handle stress otherwise everything would be in it and there would be nothing wrong in it

I waited an hour for the food and then we went downstairs and there was our food even though we had a table number where people deliver it

We were there as a family of 5 and were very disappointed. Waiting time over 40 minutes...OK it was football in Leipzig and the Mc'n was extremely full. We didn't actually want to go to McDonald's, but the kids really wanted to. There was a young employee on the upper floor who was very unfriendly. The tray for the empty tablets was overflowing and on a table in front of it everything was full of "empties"

As a traveler, I enjoyed being there. Meanwhile the new system is absolutely bad. Complicated ordering process, long waiting time and cold burgers. There isn't even any seating to eat properly.

We have just visited after the football match and the senior staff member (male) working this evening spoke to the young man behind the front right counter appallingly. He swore at him infront of many customers, it was shocking and upsetting. The poor young lad was very professional and handled the situation very well considering being spoken to in such a terrible way.

What a disgrace this store is: you wait an extremely long time for your food and then you don't even get everything you ordered.

If possible, not even one star. I was in the toilet there and almost puked. One toilet was full of poop and the other toilet had no toilet paper. There were even no paper towels available. Just disgusting and disgusting 🤮

nicht wieder an diesen Ort zurückkehren, das Personal hat eine sehr schlechte Einstellung und zeigt rassistisches Verhalten.

wollte auf dem weg zum zug kurz nen cheeseburger, da ich sehr in eile war. leider unfähig, mir den schnell bar abzukassieren - obwohl sie an der kasse stand, verwies sie mich auf diese kartenzahlterminals. sehr schade - wobei die rezession hier wohl eh niemand interessiert

I was under time pressure and unfortunately only noticed on the train that I was missing a product for the second time. Really a shame!

A MacDonald's restaurant to break the habit. On Saturday evening I had to wait at the train station for my connection. Most of the shops were already closed and it was bitterly cold. So I ordered a Big Rösti Raclette Menu, which I had to wait a while for and was handed to me without a word by the unfriendly staff. Not even my “thank you” was returned. I couldn't eat in the restaurant because the seating area was closed. (Perhaps it's better that way, because the cleanliness on the lower floor left a lot to be desired.) I had no choice but to find a drafty spot at the train station and eat the burger, which didn't taste good and which promptly made me sick to my stomach have spoiled. I'm actually used to something different from MacDonald's.

We drank a coffee ☕️ the tables were the last thing there was leftover food stuck to the table totally disgusting I can never recommend sheep

So bad the store waited almost 2 hours for my food and didn't get it!! I then tried to talk to an employee but no chance, they didn't speak German 👍🏻 and then I made it clear that I wanted my money back then a cashier said that it wasn't possible and that they didn't do anything like that, I took that with me She discussed it and then a colleague of hers came and he gave me my money back I took another picture of it and this is what it looked like for 1:40 hours 👎🏻👎🏻👎🏻👎🏻👎🏻

Fast food, we didn't have any service. Somehow they were slightly overwhelmed.

I ordered a BIG TASTY BACON today and got one without BACON!!! Not only are the employees overwhelmed and simply forget orders and people wait over 45 minutes for their food, NO they even forget the ingredients on the food.

Overcrowded store, after an hour still no order, customer wanted money back, was ignored 3 times, branch manager overwhelmed, unfriendly to customers

Where are there 0 points? Ordered to eat here and then the access was closed. Uniquely, that's it for McDonald's rather at Congorenz!

Bigger shit, ordered 3 little things, 2 of which were wrong and ice cream that looked like a shake melted Boom

For 20 customers, half an hour including queuing in front of the store, simply disappointing, plus around 10 employees in the branch, whoever came up with this illogical, ineffective system is definitely a Mc. Donald's opponent

Toilets stink. Both toilets were without toilet paper and the tray compartments were mercilessly overfilled, despite relatively few visitors. So I don't eat here anymore.

Unfortunately, since the renovation, it is no longer possible to eat your food in the branch with roller skates because there are no tables on the ground floor and it is only possible on the first floor

Outlets do not work in the establishment and they brought us the wrong drink we ordered.

Apparent store manager (white shirt) serves customers in an arrogant and condescending tone, is unable to count money correctly, drops money on the floor, does not pick it up, then claims money is missing to complete the order, then gives When the customer requests a cancellation, the entire money is not returned to the customer and, to make matters worse, they become rude. I'm not a lawyer, but for me the criminal offense for fraud and/or theft is fulfilled. You should actually call the police and hire a lawyer. I decided instead to leave the store and not come back. The competition is great. And McDonald's sales losses are apparently not big enough.

Today I got a caramel latte before the train left. Unfortunately it was cold. I then went back to the counter and said that unfortunately my coffee was cold. The woman at the checkout (young, headscarf) looked at me and said: "That's not my problem" What kind of interaction with guests is this? This sucks beyond all else I then stopped and was approached by another woman (young, blonde) who was friendly and made me new coffee. Thanks again for this.

It's not possible to sit down anywhere at 7:30 p.m. on a Saturday - the area is locked and when you ask you only get "close" without any explanation. Of course, something was missing from the order. The service staff completely lacks friendliness and motivation. It's a real shame for a location like the main train station in Leipzig.

We wanted to pay for our order at the checkout in cash and we weren't served for over an hour. At some point we went to the reception and asked if someone could go to the checkout, do you know what she said? She said "hahahah no"... outrageous, in general the whole service was outrageous. While we were eating, someone went off an alarm and didn't turn it off for half an hour. The garbage was piled up at the top and the trays even had to be put on the tables. We are very disappointed.

Unfortunately, the service at Mc D. leaves more and more to be desired. The waiting times are now longer than in upscale restaurants.

Great, on the one hand a banner proud that they stopped using plastic spoons, on the other a proud advertising stand with flags for children on plastic sticks, but I don't care at all!!! It annoys me that the sockets don't work here, probably as part of saving the planet!!! I have to buy a plastic powerbank!!!

I think this McDonald's is bad because I had to wait 20 minutes for an ice cream and others got their ice cream sooner and the employees chatted the whole time and didn't come to work and they were also unfriendly. There wasn't even that in my ice cream Half felt so as good as nothing inside!

Simply incompetent...completely unexpected people come after events and order food...30 minutes for a dirty Chessburger and a few fries... ...fast food experienced in a new way...

Das ist der schlechteste McDonald's der Welt.Meine Freunde und ich essen hier oft, fast jedes Mal, fast jedes Mal! Sie geben uns alle etwas weniger, manchmal eine Pommes, aber dieses Mal sogar drei Burger!Jedes Mal, wenn ich hierher komme, um zu essen, bekomme ich eine sehr schlechte Laune. Wenn sie das gelegentlich tun, kann ich das verstehen, aber so etwas passiert fast jedes Mal! This is the worst McDonald's in the world. My friend and I eat here regularly, almost every time, almost every time! They all give us a little less, sometimes an order of fries, this time three burgers. Every time I come here for dinner, I am in a bad mood. I could understand if they did it occasionally, but something like this happens almost every time! This is the worst McDonald's in the world. My friends and I eat here frequently, almost every time, almost every time! They all gave us a little less, sometimes a side of fries, this time three burgers. Every time I eat here, I feel bad. I could understand if they did it occasionally, but it happens almost every time!

McDonald's is so delicious, every meal is like being in a suspense movie. Two orders of fries went missing the day before yesterday, and four burgers went missing today. Who knows what will go missing the day after tomorrow? Thank you so much, it made my bad mood even worse! ! ! Giving one star is the lower limit of the platform, not mine! McDonald's is so delicious that every meal is like filming a suspense movie. Two French fries disappeared the day before yesterday, and four hamburgers disappeared today. Who knows what will disappear the day after tomorrow? I really appreciate it. It made my bad mood worse !!! Giving one star is the lower limit of the platform, not mine!McDonald's ist so lecker, dass jede Mahlzeit wie ein Spannungsfilm ist. Zwei Pommes sind vorgestern verschwunden, und vier Hamburger sind heute verschwunden. ? Ich weiß es wirklich zu schätzen. Es hat meine schlechte Laune noch schlimmer gemacht!!!

Ordered for €15 last night (2 large burgers and a 9 nugget). Waited longer (well it was full, not expected otherwise). When I then asked where my order was, they acted as if they cared. 5 minutes later I asked again and then they handed me a bag with an apple turnover and 2 tiny burgers and said it was mine. Arguing around didn't help either, so I've never been treated so rudely and disappointed in these branches. Another tip, as some people had similar problems: Under no circumstances give the order slip with the number over the counter, then you will lose your only proof and they will “accidentally” lose it.

A friend of mine got the wrong burger and found out too late, so he bit it off and then went downstairs and they gave him a new one and put the other one back and sold it on!!

This is NOT FEEDBACK, but a warning and deterrent for other hungry customers: wow! The most unmotivated group I have ever seen. There can no longer be any talk of a fast food restaurant here. Speaking of “speech”: foreign employees also work in other restaurants - BUT THEY AT LEAST SPEAK GERMAN and understand me!!! The ordering machines are constantly broken and when I order at a checkout, it is helpful if I and the person in front of me can speak the same languages. Because of its location, the place is always busy, but the slowness of the employees tops everything here. Under what conditions is setting here?? The restaurant on the upper floor is increasingly closed - there is no seating and the customer is forced to eat in the station area after waiting for sometimes 40 minutes (!!!). The toilets are a disaster. The health department should have reacted to this long ago! Bad, bad, bad! And I used to love Mc'Donalds...over! And please spare me your standard response "We're sorry... talk, talk, talk..." Just from this reaction you can see that you don't give a damn about feedback. So save yourself the answer and save me the anger - this is NOT FEEDBACK, but a warning and deterrent for other hungry customers: laaauuuft!