Burger King in Leipzig

One of the best BKs for me. Nothing to complain about, everything is OK and above all it's fast.

Ordered food via the app at around 6pm. At around 8pm I called myself and asked where it was. The answer: "It's already here and will be sent out with the next round." That's how it tasted when it arrived an hour later. And it wasn't complete either. Terrible. Then I complained about it online. Same story. After over 80 days and three inquiries I got a terse answer. They're trying. So is my washing machine. I'm disappointed

never buy anything there, they forgot my nuggets but put the sauce in there, shame on you

stupid technology, I'm still old school!!! u only have cash in my pocket. On the parts only with card!!! Then we were asked stupid questions about what we wanted at the checkout, whether we had already ordered that part!!

And once again my chili cheese nuggets were missing - 2.99€ thrown out the window, thanks for nothing 🙄

Actually quite ok here. You don't have to write about the food, it's a matter of taste. Fast food takes a little longer but is still within reason. A big point of criticism is the cleanliness, tables dirty, chairs spilled and floor full of leftover food.

Yes, it's pretty good so far, if the staff would really listen.

Actually no star at all, burgers were on the verge of inedible. Instead of oval bread you get round, normal, limp bread without communication. The pepperoni also tasted like they were a week old, quite strange... Iceberg lettuce was soggy, and the composition of the ingredients was also more than poor. I would have been better off with pasta and ketchup at home. Taste is definitely not “king” here…. 1 something positive = change was right 🤭🤣

They bring me the bad hamburger, on top of that they say that they have brought it to me well and that they are not going to do anything, on top of that when they have brought it to me the delivery man doesn't feel like going up the stairs, shitty Moors

The last time I was here. Double Chilli Cheese has 2 patties now the size of one as it once was. Less and less service, and price/performance below ground...

This used to be a great shop. We have been there many times. Today there are listless staff loitering around, someone is talking on their cell phone while packing things up, the trolleys with trays are overflowing, the burgers are cold... It's a tragedy. The main thing is that there are five BK cars occupying the customer parking spaces. Next time we'll go somewhere else.

As usual good BK quality... but sometimes with incomprehensibly long waiting times and what feels like poorly motivated staff

The burger tasting is not as expected, and the atmosphere was very hot and noisy

You have to give quieter one star. There is no place for cash there because people are said to be breaking in all the time. Then take the cash registers with you in the evening. It works in other stores or at my work too. The waiting times are also terrible

Wait 20 minutes for food and then the burger is cold...second attempt: burger is cold again. Conclusion: never again!

It was neat and clean and quick

In my opinion, absolutely not recommended! Customer-unfriendly is a big keyword here. Cash is probably no longer worth anything here. I avoid this store at a very wide berth!

It would be cool if you could project the order numbers larger on the TV, you can hardly read them if you're sitting at the other end.

Very uncoordinated staff. No multitasking available. Each order was packed one at a time. Waited 20 minutes for 2 burgers

The food is different – ​​sometimes good, sometimes terrible. The service is usually lazy, most of the employees stand around and do nothing, which means you have to wait an extremely long time for orders. The food is often cold even though you eat on site. Something is always missing from the order. I just ordered food home and was missing two portions of fries and sauces that I paid extra for. It's the easiest job in the world to put food in bags, but some people can't even do that. You go there for a burger and fries and you don't get any fries. What the hell are these employees thinking about when they only have to pack these two things?! Additionally, you can't file a complaint in the app and the phone doesn't work either.

Pretty empty at lunchtime when visiting midweek. However, when ordering, they forgot to deliver the French fries. Well, there is something like that too.

It took them so long to pack and bring our food. Everything was very slow and the food was already cold as we received it.

Here you will be insulted because you want to pay in cash. Unfriendly employee again.

Wow, really? We wanted to try the new tortillas. We had coupons in the mail. So we went there, for that! Of course they didn't have any tortillas because there was something wrong with the implementation. Then please don't advertise something you don't have! There wasn't another burger either. That's not possible, get it together or leave it!

The delivery of the food is absolutely abysmal. We live 15 minutes walk away and delivery takes 90 minutes? And not just once but always? I understand that it can take longer, but the fact that you have to wait so long for a few slapped together burgers even though you live nearby is really cheeky.

Good burger, pretty fast service but the following issues: No receipt printed on order, no paper towels in dispenser in bathroom, sauce ordered but not supplied, sundae had maybe 1 teaspoon of topping with no sauce as ordered, chips were contaminated with other foodstuffs… I normally love Burger King but definitely won’t be returning to this one!

The majority of visitors were wearing suits. Someone forgot the bike beforehand, if you're interested, pick it up

You do it again and again and you shouldn't do it... Thanks for nothing...it really sucked. It's really horrible to even visit MC or BK at the moment. 1 x and NEVER again!!!

Cash payers are discriminated against here! Only card payment possible. Never again!

Happens to me once or twice a year

I went to the store first with my girlfriend. We ordered before 4 other couples. Everyone ordered the same thing and we were the last to get our food even though we were there first. Waiting 20 minutes is a disgrace

Just how you imagine Burger King. Staff is friendly and helpful.

Es gibt nur eine Sache, über die ich fluchen könnte: Warum habt ihr 4 Lieferautos auf dem Parkplatz zu stehen, aber kein Personal, welches Bestellungen auch ausliefert. Online war es jedenfalls nicht möglich gewesen sich die Bestellung liefern zu lassen. Bin dann mit meinem Auto an den Drive Inn gefahren, habe das Essen auch heiß bekommen. Fahre dann aber 800 Meter bis nach Hause, suche mir einen Parkplatz, weil keiner vor der Tür, laufe nach Hause, öffne die Tüte und das Essen ist kalt. Beim nächsten Mal esse ich lieber gleich vor Ort.

After waiting for 2 hours, the food arrived soggy and cold. Onion Rings passed at most one onion but there was never one in there. Burgers were soggy and cold. It's really worth 0 stars

No cash payment possible, although required according to the constitution. Very sad. Gf should think about it.

Unfortunately you have to give a star here otherwise it would be 0 Unfortunately, the store has really slacked off. You can only pay by card even though there is a cash register but it seems to be just a decoration. You really have to think about it. Not everyone pays by card and on top of that the unfriendly employees and shift managers. I've never seen anything so arrogant Honestly, I'm going to complain to a higher authority about this because you can't tell me that you can't collect normally just because they've vacated the booth, you're not allowed to have cash there. It's clear that someone else is saying that The person complained about will also go to a higher position, that's for sure

1 star, unfriendly staff, you are immediately insulted when you call

More slow food than fast food. Spent half an hour in the drive-thru. But it doesn't matter whether you order there or in the restaurant. It takes a long time...

Unfortunately, MA are very slow... 🤨

It's a shame that there are no 0 stars. The staff was completely overwhelmed by the rush, the kitchen kept up well, but the food had been in the serving hatch for 15 minutes and was therefore completely cold. Waiting 30 minutes is not fast food

Delicious. Unfortunately completely understaffed. Long waiting time

Not suitable for consumption!!! Tastes like it wasn't recommended from the day before

Well, something else quickly happened after a wait of over 40 minutes, the store was packed to capacity, everyone else waited at least as long. You can also go to the restaurant to eat and it will take that long...

Food is okay... but the staff is completely overwhelmed, I've rarely seen such a disorganized place. Eternal waiting times.

Poor to no service. No cash payment possible, you starve without a card.

I often buy a Big King XXL at the drive in there, it actually costs 8.49. However, since only EC card payments are possible there and the price on the device is not always visible from the driver's seat, you naturally hold on to your card out of trust. I then saw on the printout that I had been charged 9.49 for the burger! When asked, the cashier said the price had increased. Aha, well if that's how it is. I then researched the prices afterwards, yes it now costs 8.79 - but not 9.49! So people, be careful when paying by card! It would also be nice if there was a complete price list at the ordering counter, not just the one for the menus.

Only card payments are possible and this is limited to EC cards and is too inflexible for me at this time!

The quality on November 7th, 2024 was incredible! I've never had such a picture-perfect Whopper at BK. Thank you very much, that was an experience

Employees are quick and friendly

The food was as expected, you get what you order. The service was nice, but I have concerns about hygiene. The cashier touched her mouth several times, occasionally took out her chewing gum and operated the touchscreen. Without putting on gloves or washing her hands, she then prepared my fries, also touching individual fries. That wouldn't have been okay back then, but especially after or during a pandemic, one still hopes that individual employees are a little more aware of hygiene. The restaurant itself was relatively okay and clean under the circumstances. The burgers were delicious - just like you would imagine at a Burger King. Update: Two years ago I had negative experiences with basic hygiene at this Burger King, but I still generously gave it 3 stars. Unfortunately, I now have to correct this rating downwards because you can now only pay by card in this restaurant. Problems in operations are not customer problems. Suggested solutions would be to hire a security guard, better camera surveillance or emptying the cash registers more regularly. You can still pay in cash at the gas station right next door, even though there are break-ins. Until you can pay as you please again, I will avoid this restaurant and leave my rating at one star instead of 3. And even if that's possible again, you should think twice about ordering from a restaurant that doesn't care about hygiene and where the employees aren't trained and monitored accordingly. Other reviews, for example, focus on the garbage that accumulates during busy times. So it seems that very little has improved.

I recently moved to the region and today was my worst experience at BK. I ordered a snack and waited, I stood in front of the counter and watched the employees playing in the middle of eating and having no qualifications for this type of work, guns full of hair and no hats to prepare food, people without the appropriate kitchen clothes, that move freely around the room, and the worst thing, when I got home to eat my snack, there was hair in my burger, the only thing I could do was throw up. I will no longer enter this disgusting and disgusting place with people who don't know how to behave professionally and do things right. If I could give a negative review you would get -100.

Cash payment is no longer possible. I'll never go there again. Cash is still an official means of payment.

A rest stop Burger King that reflects exactly that, get in and out quickly.

Underground business methods, NO ACCEPTANCE OF LEGAL TENDERS, They don't take cash because they were supposedly robbed. Guys, I don't care, it's regulated by law. Take care of security and let your customers pay how they want

Attention, the delivery service is substandard, expensive burgers are simply not delivered, but they are collected. There is no refund, not even a voucher as an accomodation. I received too little delivery twice in a row - that was almost €15 for nothing! Customer service = 0

Employees work in slow motion. Even if it's crowded they don't make any effort to go any faster. Garbage is already collecting on the floor at the tray return point and piling up. Generally no system.

Not complete would be preserved

Very nice, tasty! And most importantly, this is the first place where order machines work normally!!!

No cash payment possible, not normal.

The burgers taste good, but unfortunately you have to wait a long time and it's always dirty there.

Over 30 minutes of waiting time for 3 junior menus 🙄 Unfortunately you can completely forget about this branch. . That has nothing to do with a fast food restaurant. It's a real shame :/

I swear I've never had diarrhea as bad as today...Thanks! So out of the total of 5 times I've ordered, 3 times were a disaster. I thought I'd give you another chance, but I think Team Wallraf has to come in and see you lol

Redeemed the coupon “2x large fries for the price of one” via the app and received a total of 170g of fries for €4. On the one hand, the price is incredibly high for a "large" portion of fries and I actually get 2x small/medium fries for the coupon. Absolute no-go. The waiting time of a good 15 minutes was also far too long and the waiting area is designed for a maximum of 3 customers. However, today was a holiday and therefore that is not my main criticism.

No tables wiped and the wait was far too long despite fewer customers

Takes far too long, despite few customers. It doesn't work at all.

Everything clear, clean and tidy.

Unfortunately it takes far too long until you have your food. Unfortunately, one or two products have been forgotten. You should always check your order here. Staff is friendly, food is good, but you just wait too long, even when it's not busy.

We waited 1.5 hours for our order. This can no longer be considered fast food. Citizen King would simply have to employ more people if I know that a lot of people come on Sundays, for example.

We were at the Drive Inn on Sunday lunchtime and had to wait 20 minutes (two cars were in front of us). When we finally got the food, the fries were completely missing, the strawberry milkshake we ordered was vanilla, there was mayo instead of ketchup and the juice we ordered also had the wrong taste. Because of all the stress, we were wished for a nice evening. 🤣

For some time now, understaffed and overwhelmed - endless waiting times!

Unfortunately, it's not suitable for older people who would like to eat something like that. Because you only order from the machine!!

Nice branch, but the number display at the pick-up station didn't work

Endless refill on drinks on hot day, with ice. Really nice.

A clean Burger King with friendly staff.

Well, typical Burger King. However, in drive you really need a lot of time and patience.

Very, very long waiting time, no card payment possible.

The store is super dirty, the tray for the tablets was overflowing, we had to ask an employee to clean the table. You can tell that this store is understaffed. It's a shame because I actually like eating at Burger King.

Never again!!! From ordering at the machine to paying in cash at the checkout, there was a 10 minute wait and then another 20 minutes until the Matchepampe was ready. The last thing in terms of taste and appearance, my dog ​​gets better food. BUT the absolute highlight was going to the toilet, first you have to pay 50 cents or 1 euro otherwise you can't go to the toilet. And then the blow hits you, totally dirty, full of shit... And no paper towels... Ask the staff about it and the answer you get is: I don't understand anything

Electronic payment was not possible. Something like that doesn't work at all. Otherwise very friendly staff. Everything very clean. The display on the screen is far too small and cannot be read from the table. What's that supposed to mean?

Just Burger King. Basically delicious. Only the waiting times are inhumane but the staff can't even do anything about it. One at the counter is definitely not enough.

Today, instead of a burger, I was simply given fries and jalapènós with cheese sauce in a burger wrapper. It wasn't until I got home and unpacked the food that I noticed it. I'm not going there anymore. Presumably someone just wanted to take out their frustration on the customer. 1 star is still too much...

Worst BK I've ever been to. Based on this experience, I will generally switch to a competitor. 20 minutes for 2x oniens and a Fusion, already a strong piece, but this arrogant, cheeky, very strong, unkempt female waiter at the counter was the worst thing I have ever experienced at this chain. Because of this behavior, I didn't buy the food I ordered and went to McDonald's and I'm happy about it. Lg

Delicious fast food, it happened quickly and everything was perfect 👍

We actually really enjoy going to Burger King, but it gets worse every time. The staff barely speaks my language, can't smile and gives unfriendly answers. The burgers are carelessly slapped together. Always quick, quick. I would like the employees to be a little friendlier and even if it's called fast food, they take the time to build the burgers properly instead of just throwing the ingredients into buns.

The Baga King closest to the work is the best alternative to the unpalatable and expensive vegetarian canteens.

Since the terminal, it's like McDonald's. For me !!!!!!! Unreasonable.

Food freshly prepared. Good promotional offers. Waiting times must be planned for.

Absolutely utopian waiting times, then they always forget half of the food.....taste is OK but otherwise really difficult with orders

Avoid this branch! I've been annoyed for a long time about the incompetent staff, poor food quality and the fact that they close before closing time (again today it's 10.45 p.m. instead of 11 p.m. and the answer was "I'll just close earlier today") etc... With "KING" hasn't had anything to do with this for a few years! Other branches show that things can be improved! Unfortunately! 0 stars!!!!

Long waiting times, something is always canceled, menus incomplete (fries were missing). Other providers do this better.

I have to honestly say it's a nice Burger King in itself, but the food is now just a failure - it tastes like it was prepared once and warmed up three times so that you can sell it. Every time you're happy to have something to eat there, but afterwards you're a regular customer in the toilet. I'm starting to have enough and don't eat there anymore.

The employees seem to be very overworked, you also have to wait for a long time, which is something you're not used to in other branches, everything happens faster... Fast food is something different. Update 06/19/24 It is advertised with coupons and the system crashes during the ordering process... customers leave the store in desperation... it works without coupons - tip: eat somewhere else.

I am revising my previous rating to a better one. The staff has changed very much for the better and everything possible is being done to retain customers. Quality has improved a lot! The whopper is always very juicy and tastes great, and the rest of the burgers are just as good and you can even eat them the next day!

Went to Burger King (Permoser Str., Leipzig) on ​​Sunday evening (June 9th, 2024) and were bitterly disappointed. We ordered inside and wanted to take our burgers with us. The ordering process took a long time because the terminal opened and we had to start again. After ordering, it took a whopping 45 minutes until our menu was finally ready for pickup. I now check my orders at every fast food restaurant. And here too, the additional bacon that was ordered and paid for was forgotten. The large fries had the same amount as a small fries, just in the larger packaging. I then turned to the supervisor and talked to him about the situation. His nice answer to me was: "We always do it like that here. That's our service. You don't have to come back." My conclusion: I won't go to Burger King on Permoser Str, Leipzig again. But dear readers decide for themselves. Thank you for reading.

Orders are almost always incomplete or incorrect. You should check every time whether everything is there. Even the burgers are painted wrong on the packaging. It can't be that you have to unpack every burger to be sure that everything is right. Every visit + inspection is an act.

The lobby was relatively clean for lunchtime. The products were only produced to order, so you definitely had fresh food on your tray. Please continue!

As expected, delicious. I was pleased to be able to visit a Burger King again. They have become very rare on the streets. I was traveling through Leipzig in my VW Crafter and was longing for a lunch break that offered enough parking space for my van. I got this here. Class!

Typical BurgerKing... now you only order and pay on the screen and get the food from annoyed staff 😅 So there isn't that much service here anymore but apart from that the place is clean and tidy 👍

When I asked if the employee could get this out to me, I received an annoyed response. He saw me with 2 small children. It was ignored especially since there was nothing going on. End of the song the littlest one was pushing to get out but still had to wait

Burgers partly cold. There was no drinking in the junior box (unfortunately we were drive in). Nuggets looked anything but appetizing (greyish breading) and one nugget had either old sauce or even older fat stuck to it (did they fish these out of the trash from the previous one?).