McDonald's in Mönchengladbach

I was here at lunchtime. Germany's best-run McDonald's branch: 1) This is the cleanest McDonald's branch I've ever visited. There isn't a crumb on the floor anywhere. Here's why: 2) The staff is extremely attentive. Two employees are constantly checking to see if anything needs to be done. Left-over food trays are immediately removed. Abandoned tables are cleaned promptly. Someone is practically constantly cleaning the floor. The same goes for the restrooms. 3) The food was ordered for self-pickup at the counter. The employee there noticed that I kept looking at the number display and simply brought my food to my table. That's what I call attentive service. My order was ready immediately. I've never received my food so quickly at a McDonald's. 4) The staff greets and smiles at their customers. You're not ignored like usual. The atmosphere is simply great. Yet not noisy even though it was busy. Must be because of the many artistic room dividers? 5) Unfortunately, this isn't the case at all branches: the burgers and fries taste exactly as they should. Not too little, not too much sauce. Warm and delicious. 6) They provided enough napkins. Not too much, not too little. Oh yes, I think that's important 😁. 7) The branch looks super modern. The interior design is perfect. Room dividers with artistic motifs. 8) There's a great café here, incredibly delicious coffee. Lactose-free, oat milk, or almond milk... Caramel? No matter, all wishes are fulfilled. The coffee is served at your table in proper, wide ceramic cups. A barista works at the mc café? She knew so much about the coffee and how it's prepared. The milk foam was creamy and delicious. Yammy. Cheesecake? Delicious! Strawberry shortcake? Fresh and tasty. Forget Starbucks, go to McDonald's. (The photos were taken on a different day)

Nice modern McDonald's. I only used the McDrive and can't provide any information about the interior of the store.

Forgetting things again and again has happened 3 times in the last 2 weeks

On the way back from Andalusia, we stopped by McDonald's and got a little something to eat. Cheeseburger with fries. Both were good

My colleague and I wanted to take a look at the McDonald's after it was built and we were thrilled. We've known him since we were young and always enjoyed eating there. When we wanted to make a video from the inside, we were threatened with being banned from the house. From now on we prefer the Jüchener McDonald’s.

As a rule, I don't write reviews. But here it is no different. I grew up in this McDonald's and have known it since I was a little boy. Still at the time when the play area had not been modernized. Today I wanted to visit the new renovation with my best friend. When we saw the new renovation, we were very happy and of course shocked. Of course we took photos to post on Google and send to friends to show how beautiful it looks. Well, the gentleman at the counter probably didn't like it at all and said: "I'm banning you from the house, I'm serious." "Do I look like I'm joking?", "Should I film you too?" I just think to myself “Wow”. The employee wants to ban me from the house even though I've been eating here with my family since I was a small child? What should I tell my parents if they want to go there with me? “Mom is banned from the house”? That doesn't work at all. I have now decided that this McDonald's did not deserve my money today. Many people take pictures and post them on Google. You can't recognize anyone in the pictures. The ambience was filmed. Kind regards

Very dirty place, it took me more than 15 minutes to wait for an ice cream. The brand should withdraw their franchise, because they are embarrassing.

I just say it can always be worse, but not in Wickrath. The food came very quickly on a Saturday. There are other branches within about 25 km that are much worse. I'd rather go there. Of course, things could be a little cleaner here too. It would be desirable to have hygiene dispensers in the women's toilet or that they are generally cleaner. Please leave a like 👍 if you share this review.

Happy meal was good and i fot yellow balloon only 5€

So I would say this but Monopoly codes were ripped off??? The toys in the Happy Meal were forgotten, the food was okay but such behavior was unusual

The food is becoming increasingly tasteless. Size leaves something to be desired.

Ate and the ticket for €24 was put on the car... You can also simply say that you don't want any customers... At least it was the last time there for me...

Some of the staff are rude, even to each other Everyone should make their own personal judgment about food hygiene Above all, take a good look‼️‼️‼️ I have absolutely nothing against taking a long time Fingernails, but they should be clean!! And washing your hands when you scratch yourself.... ((It's also understandable if it itches.))....... you should!! Or thought about gloves ‼️

We delivered something completely pale and no one answers the phone. Unfortunately you can't give 0 stars

There was such a nice waitress there today who came out specifically to bring me the burger. The smile.. 🥹 I think I only really understood it afterwards. Kind regards @nearly_official 😂

Had dinner there today. The burgers and fries were 100 percent warmed up because the fries were weak and soaked in oil and the cheese on the burgers crumbled. Of course, something was missing too. I told the staff that I would rate them negatively because the food was not okay. The answer is really cool: 'Yes, do that.' From now on we will go to another branch. Maybe the manager should read the reviews for his branch.

The employee shouts throughout the store.

Nothing to complain about...(at half past four in the morning)

The service is out of this world! I've never been served so quickly in a McDonald's

We have never experienced anything like this. Everything was cold and taste? None! Once again, another reason not to go to Mackes anymore

We were at the McDrive in Wickrath around 3:30 p.m. today and were unfortunately deeply disappointed with the service. The lady at the first counter, with dark hair and very bright pink lipstick, who took our order was very, very rude and disrespectful to us. This has never happened to us here before and we would like to see the old service that we are used to from McDonalds back in the future.

It's a good McDonald's with quick service

Its easy going wenn you are on a long journey by car and we charged our car there. Friendly staff, food was warm. But the pancakes were dried out and hard to eat so for that reason today a 2 star.

The fries tasted like fish🤮 and the burger was cold

Ordered McNuggets. Apparently one sauce was sold out. So they just packed mayonnaise instead. Without asking. Without notice.

Super nice staff and quiet location. Come again

I've never had such a bad menu MC. Fries had an expired aftertaste, Mc Rip also had a strange taste after the first bite. No thanks. Definitely won't stop there again.

The employees are often unfriendly. When you receive your order, you should always check everything. Something is often forgotten!!! The burgers often look like you could play football with them. One of the worst branches in my opinion!

McDonald's friendly staff,good Coffee.

Clean, tasty but not enough terminals

Everything is great. Keep it up

Unfortunately always very crowded and dirty. Otherwise just like an MC D.

McDonalds like McDonalds is nothing special, you treat yourself to something you eat every now and then and that's it. But it is not prepared with love, which is a big drawback. Back then, as a 16-year-old, I was working part-time and I made an effort, today it's just thrown on and done. I don't like that, there's only sauce on one side of the bagel, I don't want to do it by machine.

Tables always dirty, no people to talk to. Employees who don't speak German. Very unfriendly at times.

Ordered a cappuccino to drink in the restaurant. Nevertheless, it is served in a paper cup. The fact that it is even ordered as a McDuo and the cake is packed on china is completely ignored. The restaurant has a McCafe corner that appears to be for decorative purposes only. The great portafilter machine is apparently not being used. Instead, the fully automatic machine is used next to the deep fryer. The cappuccino tastes the same. The employees talk extremely loudly to each other and seem quite annoyed when they have to interact with the customer. But there seems to be a good working atmosphere among each other if you call each other halfway through the restaurant Restaurant is clean and tidy compared to other Mc's.

It's a shame that MC DONALD'S has slacked off so much, hygiene isn't very important there! My wife & I both had gastrointestinal problems after eating at McDonald's!! Isn't the only McDonalds in Elmpt the same!!

Well, ordered at the terminal only half was there

Very disappointing experience I have rarely been as disappointed with a visit to a restaurant as I was with McDonald's at this location. The atmosphere was absolutely unacceptable - everywhere was dirty, from the tables to the floors. It seemed as if there was no emphasis on cleanliness here. The highlight, however, was the behavior of the shift manager: I observed him throwing a cigarette onto the floor in the outdoor dining area and then making condescending and insulting comments behind his employees' backs. Such behavior is absolutely unacceptable!!!!! The rest of the staff was friendly and accommodating. Unfortunately, I cannot recommend this location to anyone and hope that something urgently changes here.

Ordered food to be picked up in the app. The order was sent incorrectly and therefore put together incorrectly. Order was to take away, but was provided unpackaged on a tablet. McRip and BigMac were only lukewarm and cold, respectively. The ice cream melted very quickly. Waiting time was reasonable. Taste was as you know it and okay. Hectic staff. September 2024: Received 17 instead of 20 Chicken Mc Nuggets. Lukewarm burgers. Wrong fries and wrong drink. 15 minutes waiting time

It's going ok Very expensive for small citizens

It's dirty inside, the floor is sticky, there's no ice for drinks. I cannot recommend this McDonalds

Every time! When I'm there and order more than 3 things, the burger is always missing! Every time!! So always check the order directly!

Actually, no matter how McDonald's is everywhere, everything is ok. But, every time you order something at the drive-thru, something is forgotten or something completely different is put in for it! This happened exactly 5 times in the last 5 visits. Next time a complaint will go directly to management!

Sometimes it takes a little longer but the employees really try hard.

Otherwise sauces were always forgotten, it's half as crazy, but forgetting a whole burger is already heavy...Cola, fries, mayo 11€ thanks for nothing :)

Another disappointment cold fries 😞

Neat MC to take a break. Busy in general, but enough staff so you don't have to wait too long for your food. Parking with a trailer or something like that is a bit more difficult here. Also at the Fast Food neighbors opposite.

I like eating at McDonald's because the people look and taste like something. The team is super friendly and the service is very fast and friendly, which is why I like eating here

The spaghetti at McDonald's is really an insider tip! They have a unique recipe that you can't find anywhere else. The pasta is cooked perfectly al dente, and the sauce is so rich and flavorful you'd think it came straight from a small trattoria in Italy. Many customers even claim that the spaghetti at McDonald's tastes so good that if you close your eyes you would hardly be able to distinguish it from that of a real Italian nonna. So if you want to try something new, definitely treat yourself to the spaghetti - you won't be disappointed!

Clean, very crowded because of the proximity to the Schlossbad Niederrhein, but still got the food very quickly because it was extremely well staffed.

When I eat, I can judge the freshness, preparation and packaging. It's just a fast food restaurant. The food was freshly prepared and hot. Neatly packaged, just as you would expect. The staff brings the food to the table upon request, quickly and friendly. A fast food restaurant, not cheap, but worth the money here

Took a very long time, 20 minutes And disaster in the bag

If I could give zero stars that would be it. You unpack the food and find a nicely fried mosquito in the food. Dreck's shop can't say anything more about it.

He was missing the sauce for the salad. Again they willingly brought sauce and unfortunately there wasn't any My child got up, but wasn't ready yet. The chair was pulled away by my daughter and simply put away without even asking if you were finished and unfortunately it wasn't child-friendly either It's a shame that they don't show a little consideration

The food was fine but the toilet was dirty and there was no toilet paper. The tables were also dirty

Food was warm. Yummy. Staff friendly. Clean . I recommend.

It's always possible in between.

Were there yesterday. 3 people had diarrhea and nausea after a short time! It doesn't work at all

Stop McDonalds ordering was very easy and the burgers were prepared very quickly.

Unfortunately it was better. You can't change anything about the food itself, it's just what it is. But service and cleanliness have seriously deteriorated.

4:30 and the best double cheeseburger in the area

I was extremely dissatisfied with the order I ordered there via Lieferando, paid the full price and received the completely wrong things McDonald's should urgently change something about their orders otherwise they will lose a lot of customers

We decided to eat at McDonald's in Germany before crossing the border to close off our holiday after a long drive. The location was not too busy and we ordered from the kiosk. The location was typical McDonalds, nothing out of the ordinary. We had to wait 20 minutes for our food. I had the 2xMcRib menu. The buns were soggy, meat was dry. Fries where cold. Comparing to the McDonald's in my home town this is not what I expected. I would not recommend getting McDonald's at this location. Maybe the other fast food chains located on the same street offer a better quality and experience. Will not return to this McDonald's.

Food okay, unfortunately always very unclean and dirty.

The food was okay, just McDonald's food, but it was clean and you didn't have to wait long for the food.

We were here at the end of a wild evening because we were very hungry. The store was busy and a bit hectic. Nevertheless: the shop is clean, there is little rubbish on the trolley, the food is warm and of the usual McDonalds quality. Order complete and friendly service. All this just before midnight. What more do you want? If we are in Mönchengladbach again, we will definitely come back 😀

Good McDonald's branch that I like to visit as long as online ordering works. Ordered online, brought to the table quickly and friendly. Fine!

Staff unfriendly, food half cold, if you complain and point this out you will be insulted and banned from the house. One star is still too many half stars for everything.

Everything is delicious, as always. There is a small playground)

Compared to other MC D, it's certainly not the fastest and the standards aren't achieved as well in comparison.

Very unclean...I can't recommend it

Quick meal, in, out, done and gone

In the normal McDonald's parking lot you have to put a parking disc in your car. Yes, there are signs there that seem to be often distorted. I actually didn't notice this sign while looking for a parking space. You don't expect that at all when you drive to McDonald's and park in their parking lot at the building like at any other McDonald's. The surprise came after about 20 minutes of feasting in the branch. Fine 20€. I'll never go there again. This is obviously calculated. Someone is assigned to do nothing other than check this, since of course several people fall into this trap. Of course, the host at the terminal or the staff don't point this out anywhere. I would now very much like to implement a few more swear words to express my displeasure with such a way, but then this review will be deleted. So be careful, I will consistently avoid this branch from now on.

Charged my car today at the fast charger! Great service. Mcelectric 😄 drank a delicious cappuccino and another sundae while charging. One of the employees came to offer my dog ​​water. Mcwater. Now that's service! Extremely satisfied!

Coffee that tastes like plastic!

The food was ready within a couple of minutes. We had a dog with us and they were super nice to him and to us. Great staff!

Just picked it up again in the drive and I forgot 2 large fries again. No one can be reached by phone to make a complaint.

Many options. Also available vegan.

The food is tasteless and often cold.

Yesterday we were allowed in for my sister's bachelor party and she was allowed to do some tasks on site and "work" there. The employees on site were really nice and joined in on the fun Thank you very much for that, that was really funny and really nice of you :)

Busy and a quick bite. That's why you go to the Mac

Clear recommendation. The cleanest McDonald's I know. Including clean toilets and super nice employees.

Service 3-4 star, depending on the crew.

Breakfast was very good, it's great that it's available again. The staff was super friendly and accommodating

Nice breakfast menu. The scrambled eggs/cheese wrap was interestingly good. We enjoyed sitting outside in sun while having our breakfast.

No glass received even though ordered. Otherwise good shop.

The slowest drive-thru I've ever used. The delivery service is also extremely slow. Simply poorly organized!

McDonald's food, but staff friendly, restaurant clean and tidy. Parking with parking disc for 1.5 hours.

i ordered a big tasty with bacon WITHOUT tomato. Did not get a tomato. The self service did not give me a receipt, and i didnt get another one. The fries were white instead of yellow.

Food warmer than in other restaurants, but still not the best. Tables are often filled with leftover food.

Small portions. Not freshly prepared. Food was lukewarm. Fries low in salt. 8th

Unfortunately a bit understaffed today. I didn't know that you had to specifically ask for an MC Café to get the portafilter. The staff was friendly.

An excellent place, with an electro-mobility charger

McDonald's... you love it or you don't.

Very crowded, long waiting time... Unfortunately not warm food

In the past, about 2 years ago, you could arrive there even at stressful times and everything worked smoothly. Now I was there again for the first time since then. By McDonald's standards, the stress level wasn't really that high. And yet the staff seemed to be operating at their limits. They were uncoordinated. You could see mistakes that were clearly due to the fact that there was no clear leadership in the team. Because the person who should have led the team was overwhelmed himself. The simplest of steps went wrong and we had to ask repeatedly.

As almost every Mecces should be

For years the quality has been getting worse and the prices have been getting higher and higher. I'm starting to think that the sauce on the burger must be too expensive, otherwise people wouldn't be so stingy with it.

My order came very quickly however, fries were cold and without salt. The burgers are loveless and tasteless. The toilets were dirty and there was no soap. Unfortunately, a real disgrace

Pretty good McDonald's. Mostly fast, good parking and alternatives nearby. BigRösti is the best!!!