McDonald's in Hannover

The place is dirty, full of people begging other people and it smells really bad in there

Completely overwhelming. An uncool experience for me. It started with the missing table tents, a subtle hint: they don't exist. Locally incredibly dirty inside and out. I ordered to “eat here”, picked up a bag and told him we wanted to eat here. Answer: “You can also eat here with it”. No servings, no straws, no onion pieces on my cheeseburger, my chocolate bag not even lukewarm anymore, potatoes scattered all over the bag. Ordered Sprite and got Coke. I think the staff is extremely overwhelmed.

What can be expected from a McDonald's, employee almost threw the milkshake at me, and its probably the worst milkshake I've had in my life, I thought it was expired or something, but no, thats the flavor of the milkshake. Lesson learned

Thank you again..Very nice and clean.

Good and fast service! Very friendly staff and the shop was clean, thank you, I'll be happy to come back often

It was very crowded but the food was hot and tasty 😋

The food was delicious but the toilets were not clean

The service MC had years ago was good and could be improved. Only now there is an automated box that doesn't tell me that it's only for young people and not for adults

I ordered Coca-Cola, and received a farta with a midge inside, there was also an elderly grandmother in the service, who threatened to kick me out of the establishment because I put my feet on the chair, although usually when I did this, they didn’t say anything to me, although we saw it. I hope it gets fixed, otherwise the rating will be lower.

Fast service, food ok, but it is very dirty and unkempt..

This is by far the dirtiest and most unkempt McDonald's I have ever seen. Were there around lunchtime. Floor sticky, tables not cleared and smeared, toilet facility full of feces and urine. Hardly any guests but all the clearing stations full. Really disgusting and a mess!

I've been to this McDonalds several times and the staff generally isn't the best/brightest. But when I was there... I felt really ripped off. I ordered at one of the order machines, but couldn't pay there and then had to go to the checkout. I stood in front of the checkout for 10-15 minutes and asked the staff several times that I would like to pay, but they ignored me. At some point it was just too stupid for me and then I just left

Staff shortage Bad moody restaurant management Pure hectic A lot of things are broken, how are you supposed to work properly? Interns are not employees. Thank you I really enjoy working here 😇 difficult under these conditions 🫡

Big Tasty without bacon to take away then having to see something like that at home is just catastrophic

Toilet closed at 9:30 p.m. Despite asking, we were rudely turned away, even at this time of day.

Disinterested and totally rude staff... do not recommend

Overall, the location, the prices are good, but the behavior of the managers is a big joke. Throwing guests away if they order because they wait a long time for their private matters is an exaggeration. There is an order, you are a customer - it does not work in two places.... Hannover HBF McDonald and Hannover Flughafen.

Mc Drive always takes sooooo long. They are just incredibly slow. No matter when.

The store is okay! The cheeseburger was cold, the meat was hard and the bread was dry and only had 1 pickle on it. The chicken burger was mediocre. Service was ok. One employee seemed very strange. The ambience is fine, as is the cleanliness. The location is not the nicest. You have to pay €0.50 to use the toilet even though you ordered it. Price-performance was okay. The air conditioning was at a comfortable temperature. The cleanliness was mediocre. Suitable for a quick snack.

Unfriendly staff, small selection of vegan menus (no rolls), toilet without towels and soap for €0.5, no napkins in the dining room, no straws at all...

Toilet for guests not free of charge!

Good afternoon, I am shocked by your staff. I sat there and drank a bottle of Coke. He then snatched it out of my hands and ran away. Special features: He was wearing black jeans, a cap and a dark windbreaker, I see him all the time, he is begging for bottles on the street and drinking strong drinks, he also rides a Volt bike. McDonald, take care of your employees or we'll take care of them on the road.

The taste was amazing And service so kind and fast Good luck

I don't have to explain it, right?

It was the worst McDonald's visit I've ever had. Unfortunately, employees weren't solution-oriented at all, it's surprising how you can set something like that up. Unfortunately very limited in thinking. You are ignored! Would really recommend Burger King here, everything is much better

It was okay at the time i have been there. The Tables were not good clean, the WC entrance system i find it not modern to but somebody to get 0.50€ there is machines could to do it and pay with.

Es gibt keinen Lieferung haben die Mitarbeiter gesagt ob wohl auf der Seite steht Lieferung verfügbar und die waren sehr unfreundlich

The food arrives cold, things are always thrown around and it always comes late so I don't advise anyone to order there and the employees are also very unfriendly on the phone The way it looks in the store is how it tastes WHAT A SHIT LOAD 💥💯👎

It's a restaurant that's in the city, it's a stressful atmosphere, but that's a plus point for this place, it's just part of it =)

Eating is like that Service works like this Ambience doesn't work at all Dirty

I advise anyone who cares about their health to eat here. My burger was completely raw and of course I noticed it too late. He was also completely cold. That doesn't work at all. (Sure, you can also eat beef medium-rare, but that's not allowed at McDonalds and it was completely raw inside.)

toilets are dirty and stinky, pee on the floor, door was damaged and cannot be closed . you should pay 0.50€ or use the bathroom before paying your order. floors are also sticky. 1 star is too much

As a paying guest, should I pay for the use of the toilet? A joke…

For anyone who would like to use the toilet here for free. Simply send the following, kindly intended note to an employee (as long as you can find someone who speaks German): According to Section 9 No. 7 NGastG, it is forbidden for restaurants in Lower Saxony, Demanding money for using the toilets. If you act contrary to this, the owner can face a fine of up to €10,000 in accordance with Section 11 II NGastG. Incidentally, the law only grants the possibility of having any toilet fee offset against consumption to restaurants that are structurally unable to provide toilet facilities (such as in shopping arcades). The McDonald's here therefore has no right to charge a toilet fee. Reports can be filed directly by email to the Hanover public order office. Furthermore, McDonald's is anything but open all the time. It happens regularly at night that you are turned away from the store and asked to come back in half an hour. After half an hour you get the same request again. An absolute disgrace.

Mac Donald's isn't what it used to be. All the files have deteriorated tremendously, not just this one!!! It's not worth eating here anymore.

Mitarbeiter sehr unfreundlich haben mich ausgelacht nicht zu empfehlen nie wieder geh ich dahin es ist echt schlimm alles ist unhygienisch

Nothing has been right here lately: long waiting times, stressed staff and no highlights on offer either. Update 2024: Today the table was very dirty and was only wiped down after asking the staff. The floor was sticky. But obviously there was only one person there for service. So there is probably a shortage of staff here

Always works. Just not too often😅

The staff almost threw us out because we hadn't ordered anything yet, although we only waited a short time for our friends so we wanted to order together, thanks for the great service 👏🏽🙁👎🏽

According to the employee, you have to pay 50 cents if you want to use the toilet. Even if you eat or have eaten there! Then suddenly the toilets are supposedly broken - which is demonstrably not true. Burgers slapped together so that they look like they were thrown three times through the not exactly clean store. Absolute impudence. The employees need to be properly trained - in preparation, handling and guest service. If there were minus stars, I would give them too!

It always takes a long time at the checkout. And the tables are always dirty. More staff would be helpful.

It's quite tasty, but quite dirty, unfortunately. We simply wiped the table with our napkins.

A very good restaurant, offering: a rich and tasty offer, low prices, short waiting time for food, fast and friendly service, clean bathroom and open until late. I recommend!

Exists in. The end of my walk. A crowded whistle.

It was fine. How to know Mecces. Tables could just be cleaned more often...

Food and service quite good. Toilet under all guns

I've been waiting for two chilli cheese citizens for 20 minutes and the only response I get is that they wait a moment and then I'm told that they've forgotten our order.

Restaurant and toilets completely dirty

The worst service in the world! Not recommendable

The food wasn't the problem, but the employee was completely rude and rude. As a paying guest you also have to pay for the use of the toilet. One employee said I would get my money back for it. What he didn't tell me was that I can only charge it for one order. This means that in order not to pay anything you have to use the toilet before eating, which I find nonsensical and described to another employee. Additionally, the toilets were in terrible condition, which I also wanted to point out. She didn't really care, she said that no one would be sent out to clean at that time and I was just unlucky that I had to pay 50 cents extra for the meal and found dirty toilets. She just kept complaining that her shift had just started and she still had so many hours to work and I shouldn't bother her.

I got food poisoning from this store and even though it wasn't enough, a lobby force of African origin wanted to take some of my stone. Doesn't work at all. Not recommended.

Real big Macs compared to France

Unfortunately very unfriendly staff.

Actually, she wouldn't have gotten a review. The food was brought to the table cold and of course it was forgotten. The tables are also dirty and we don't even want to talk about the toilet. To charge 0.50 cents for it is a disgrace

I was there at 12:00 a.m. and ordered my food from the ordering machine and didn't receive an invoice or order number. I told the cashier and he told me we'll see that after waiting half an hour the food didn't come. I told him again and he told me that there was no order with my billing number and that I hadn't paid for the food. Unfriendly workers and very bad treatment, no one says their name so they don't know 05/01/2024,,, I will not come back

The food, as always, tasty and fresh, but there were a lot of people (it's not the place's fault, of course, but as a fact), the floor was very dirty, a lot of garbage. The tables outside were clean, but the situation was even worse on the first floor. We had to wait more than 10 minutes for the order, the staff forgot to put the salad even though they had put the dressing and equipment. Overall it could have been better.

Very bad and dirty and the employees are unfriendly they make the burger.

There's a worker who's going to kick you out and she's not allowed to take my coola with her

Very bad I saw a mouse in the back where the food is being prepared the employee with gray hair is so unfriendly she sends me and my friends out for no reason NOT RECOMMEND AT ALL!!! the boy in the yellow is very nice. The woman again insulted us and said "the foreigners are getting out" there was hair in my food, very long hair!.

Super nice staff, really well done and great atmosphere 🙏🏼

midday in the middle of the week, Dirt, leftover food, sticky floors and disinterest from the employees. Steintor McDonald’s, no thanks.

I was not satisfied. 👎 The fries were lukewarm and soggy. Guests have to pay money to use the toilet. The waitress addressed me rudely and loudly from the side. I'm not coming back anymore. 👎

McDonald's just. It was busy at the moment and had to wait quite a while. Food as always ;)

The cheese on my friend's cheeseburger was simply an unmelted slice of cold cheese. The whole thing seemed as if they had thrown a slice of sliced ​​cheese onto a hamburger that had already been lying there for 10 minutes and then served it. When she complained about this, she was told by a rather cheeky waitress: "Let the burger stand for 5 minutes, then the cheese will be soft! This is a fast food restaurant and not a star restaurant!" That's a no-go! The 2 stars for service go to the other employees who were nice.

I chilled there with my brothers until a young Naruto fanboy came and then did weird things and someone smeared thin on the wall

This clean and spacious McDonald's outlet in Hannover City, Niedersachsen, Germany is located in the pedestrian zone Am Steintor. I lived for almost five years (4 years of it with my family) in this wonderful city. For me and my family, McDonald's and Erciyes Turkish Kebab were the cullinary highlights of Steintor.

Nice clean poppy, fewer people than at the station

It's great that the store is always open.

The employee just now was extremely unfriendly and couldn't even make me a drink without ice cubes after I asked him about it. In any other McDonald's they would have simply remade this later Just wow

Very dirty!!! Not tasty! Very slow service, there are NO straws for drinks and no napkins (even in the toilet, which by the way costs 0.5€)! 🤯

The machine did not issue a check

The Toulette is not free and terrible, the food was mediocre, my napkins were wet

Typically McDonald's no complaints!

I would have been better off urinating on my car seat. Sanitary facilities below all standards. It's surprising that the ground doesn't talk to me.

Sorry McDonald's is not food, it's frass....If you want to get seriously ill at some point, you should always eat it like the young people do today...they don't get old!!!

You can choose table service, but the food remains at the pickup point. Cold fries. Burger cold.

The worker was very nice! :)))

Delicious food. The staff was friendly, especially the young man who brought orders to the tables, he is very nice. I want to say a special thank you to him👍😉 There were many people, but the orders were brought quickly.

Dirty tables and chairs, no napkins on the first floor. Food as you would expect at MC.

Why does it say its open 24/7 when it’s clearly not 4-4:40am they clean the restaurant or whatever and it’s not possible to order anything. Just change the working hours so people don’t waste their time going there.

Had to go to the electric charging station and used the time for a coffee and some office work. Coffee was very good and the WiFi had no problems. Top.

What can you say, actually 0 stars for the food. A green and white culture of life on the Birger roll took away your desire for snacks, you could see that, but you don't care whether you let it out like that.

There are 2 floors and is clean.

Very good and exists without a computer the super not like in others so that's fun

I hope the family of this staff was boiled in a boiler

A man pays for the food and you have to pay 50 cents for the toilet, which is a disgrace. The toilet isn't even clean. The manager should make a cleaning plan. That you go through the toilet every hour.

rich in people. the room is small. but there is plenty of space outside

This MC is at the stone gate. Due to the good location, it is always well attended. You can sit downstairs, upstairs or outside. The ambience is colorful but simple. It's not exactly the place where I would comfortably meet a friend to spend time. However, it is a good meeting point and you can have a bite to eat or drink while waiting. The food and drinks are prepared quickly, which is a plus. Unfortunately, the two big chains have reduced their quantity and quality to a minimum. Anyone who used to eat a Big Mac now has to take 2e. This is precisely why the prices tend to be on the higher side. My conclusion: An MC that is conveniently located and is also suitable for a quick meal. But I would visit other places for a leisurely afternoon.

Such a mess my number was immediately shown as ready. But it was only finished after 15 minutes. Then also wrong.

Really every other time you order something from them via Wolt and Co., an item is missing. That can not be that hard.

Essen okay, Sauberkeit lässt zu wünschen übrig personal auch nicht sehr freundlich und sehr voll, 3 Bürger bei unserer Bestellung wurden vergessen!!

Макд он везде макд ) Чисто ,вкусно ,сервис нормальный. 👌

Mitarbeite inkompetent und Mega unfreundlich Am besten 0 Sterne

Dieser McDonald’s ist ein absoluter Standard McDonald’s. Das ist soweit etwas positives. Mein Eis habe ich schnell bekommen und auch die Burger waren frisch und lecker. Die Preispolitik von McDonald’s ist aber zu bemängeln, ohne Coupons ist es absolut nicht lohnenswert dorthin zu gehen, deswegen kann ich jedem nur die App empfehlen. Gleiches gilt natürlich für alle McDonald’s Filialen..

Warum muss man für das wc behzahlen ich behzahl schon das essen ich finde es böld für 1:00 für ne wc behzahlen muss

Nicht freundlich auch mal das falsche essen bekommen. Man sollte immer das Essen kontrollieren vorm man geht . Und immer viel ausverkauft

Alles 💯 Prozent! Nur manche Leute brauchen einfach mehr Geduld!

Zu voll man muss es am Anfang selber aus suchen . Gibt schönere wo man Essrn kann nie wieder.

Ursprünglich ganz ok. 24/7 geöffnet, dennoch letzte Woche teilweise ab 0 Uhr geschlossen

Der Klassiker, geht immer wieder mal