BURGER KING Deutschland GmbH in Hannover

The best Burger King in Hanover super nice

The very best team in the entire Hannover group 🤝🏼🤍 Thank you for the delicious food today

Friendly and quick, everything went well. See you soon 💕

Fast food clean tidy nice service

At the checkout I said I'm Muslim and would like a burger without bacon and some bald guy at the checkout said no problem then I have this burger but then got an iPhone 0815 as a gift

Only two people in the store, it takes forever here Not recommended

Sunday March 2nd - 3:52 p.m We've been waiting for our order for half an hour. The lady at the counter falls asleep while working. There are 15 orders waiting here... It can't work like that?!

FastFoot. Nice service with support when ordering and keeping track

My cola was warm and had no fizz and was very overpriced.

It's quiet, on site service, nice ambience

Prices go up while quality goes down steeply. Whether it's staff, food or facilities, there's nothing here for me anymore.

Cleanliness leaves a lot to be desired... many dirty tables, noticed every time you visit... hygiene management should take action

I can't say anything about the food and service, but the DFL Cruise Night was great as always!!!

Fast food is fast food... It tastes the same almost everywhere and is not really healthy. But if we do that as an exception, it will be here.

The slowest and most incompetent BK I've ever been to.

I would like to give 0 stars. We've been waiting for our food for an hour. No staff, cash register not occupied. No branch manager on site. Please close the store as soon as possible. It's an absurdity to run a store like that and make people wait so long and then give stupid answers. If proper personnel planning cannot be carried out then management changes should be made

Too long waiting time!!! The poor staff should get support as quickly as possible.

The worst I've ever seen! This has nothing to do with Burger King! The employees are all unfriendly. Tables are dirty. At the drive switch you'll be treated stupidly. I've had inedible burgers myself. Partly not fried properly. And last time I had to experience two young women complaining about their burgers. They were both just condescended to hell in front of all the other guests. This franchisee's license should be revoked. This is my personal experience and reflects my observations over the last four visits within six months. Unfortunately, I felt that my experience was due to a bad day or the wrong staff on site. But no. It's always so bad there! This can also be seen in the reviews beforehand.

Was very dirty. Tables were full of trays, the employees didn't put any away, they preferred to stand behind the counter and chat I

I am horrified by my order today. The Whopper was inedible – I discovered mold in the burger. The mere thought of it still makes me sick. I will definitely never order here again. In the past, the food was at least good, despite unmotivated employees who neither spoke German nor could count properly. But what I had to experience today is unacceptable. The quality and hygiene have obviously reached a new low in this store.

Branch renovated again. Looks better now. But it's not completely clean yet, the food is okay and the service has also gotten better.

They brought back a favorite recipe that they removed earlier this year.

We wanted to go in there to eat, everything in front of the shop was extremely dirty, there was a lot of garbage and cigarette butts right in front of the entrance. Then they're not even ready to eat.

No knife or fork was served with the burger. It's just embarrassing what this once venerable establishment has become, that I have to eat my meat sandwich like a prole...

Burger was ok, the prices are way too high for the size and quality of the food

Absolute disaster We ordered in the drive, communication was very difficult. When the order came I was told it had sweet and sour sauce in it. I then reached into the bag and found that the entire bag was full of chili cheese sauce from the fries. The sauce wasn't in it, nor were there any napkins. So we went in again, returned the bag and immediately got an annoyed look from the cashier at the drive. The colleague very friendly took the bag from us and said that we would get the food new. The cashier from the drive then came over and gave us chili cheese fries. Only after remembering did the new burgers... these were put in a bag. What was missing? That's right, napkins and the sauce. We won't be coming back again. Unfortunately it wasn't the first time!

Standard Burger King. Order wasn't quite right. Everything happened relatively quickly.

So if you order here you are being taken for a ride, the employees can't count! Whenever you order something, something is missing. Go to school and learn how to count. And when someone comes directly to you the same thing you always have to say that something is missing! OMG what does that tell us? Better go to Mc Donals, who unfortunately didn't deliver today!

Extremely unclean - no table wiped, all the rubbish on several trays. No wonder - the drop-off point had long since been cleared. And there were only a few visitors. There was some paper in the toilets and no soap. Something disgusting smeared on the wall. The food was also so-so. Tortilla wasn't grilled like in the picture, but lukewarm. Conclusion: rarely experienced such a mess.

I ordered in the drive-thru, at first the change didn't fit, when I asked I was rudely given the wrong amount again. I was completely stunned when I was given a normal burger instead of a vegetarian burger and when I asked I was openly told that they currently didn't have any other one and instead of the vegetarian one they gave me one with meat. Absolutely disgraceful, never again and definitely NOT recommended!

It's become way too expensive. Something like an exorbitant 10 euros for a menu where the burger is just the size of a cheeseburger. It's just a cheeky thing. Plus the burgers were cold.

Always very long waiting times and then still cold PS: too much make-up doesn't suit you at the checkout

Clean, quick, good preparation, easy to process

Sometimes you can be surprised by supposedly well-known restaurants. This Burger King is clean, the service was very quick and all the food was ok. The place was tidy and logically arranged. Sufficient staff in the kitchen. There was really nothing to complain about, thank you very much.

Was there Saturday evening. Service was - rather mediocre. The store was very busy and the food only arrived after 20 minutes... I ordered 4 big king xxl for 4 people to take away. We all threw away half of the burgers. That was by far the most disgusting patty we were allowed to eat in our 40 years of life. Bk as a global company should be ashamed of selling something like this as "meat".

Long waiting time, otherwise everything was great

The burger was terrible! They poured the sauce so that I did not feel any taste except the sauce. The burger was with patty, cheese and bacon - I didn't understand why the bacon was cold! I have never met such a thing. When the burger was almost eaten, the cutlet without sauce turned out to be even worse - the taste of old fat could be felt. I don't usually eat burgers, but I was hungry because I was on business for half the day, so I decided to try it.

Waiting 30 minutes for your food in a fast restaurant is quite outrageous and then it's still lukewarm

Sorry, but that didn't work at all. The ordering machines are broken, There were few customers and you had to wait at the counter for the food for an unbelievable 20 minutes. This wasn't just the case once. Too bad. Good location and nice facility. But service really bad.

I ordered the Long Texas BBQ menu, with the addition of onion rings. Burger was cold and limp. Chips and dip were missing. I was tried to explain what the onion rings are as a substitute for the fries. I resisted and then finally received the fries with dip.

On Saturday morning there was actually only one employee who had to serve the entire restaurant. He took orders at the restaurant and at McDrive, prepared and collected the food - all in one person, while his boss was probably sitting comfortably at home and had no idea what was going on! Respect to this employee for his commitment!

It takes forever, the staff isn't particularly friendly and people often forget to put something in the bags

A burger king like any other. Food tastes delicious and the selection is very large. Ordering via the touch panels makes the visit a lot more pleasant than ordering in person at the counter. Unfortunately, the large glass fronts make a visit on sunny days a blind flight if you want to eat on site.

Everything is great Team is good and the food is very tasty

🍔Burger King is always good 🍔 there are new conditions, they are very very nice 👍happy and full.

stopped for a quick bite. strong wifi. good food. no electric vehicle charger yet. hope that changes.

This shop is a complete disgrace. You wait forever for your food. The employees who are off work or have a day off come by and pick up drinks in front of free, where the store is completely overcrowded. Then you go to the back during the shift to have a drink with colleagues who are off. How can something like that be, once and never again.

Isn't BK. Don't look around. Go in if you have to. Order food when there is no other option. Food stays inside.

No! If someone only values ​​their appearance, has a squeaky voice that you can't understand, or can't use the cash register, then that person is out of place there. The burger was lukewarm, the fries were sticky, the chili cheese nuggets were warmed up for the third time. It was much better there. My conclusion: 25€ and a few crushed ones were definitely too much for the food and service.

You have to wait a long time for your food, my machine ran out of bongs so I didn't know my number and when I picked up my order the straw was missing. I'm very dissatisfied, I would rather go to the KFC on the other side. Burgerking just varies from branch to branch.

Didn't understand the concept of fast food...need 40 minutes for a coke, citizens and fries...poor, you might as well just go to a good restaurant. Tables and restaurants didn't seem to be cleaned either

The worst BK I have ever entered. I've often been annoyed because of endless waiting times, but this time it was simply bottomless. Unfriendly, incompetent, hardly understand or speak German, warm the burgers after a complaint and the wish to get the food FRESH again (wrong number was displayed and called, then you are asked whether you had already paid, despite the bong being present, at the end The food was just sitting somewhere on the shelf even though you were standing RIGHT at the counter and waiting, and there was hardly anything going on) just put it back in the microwave for a moment (it couldn't have been fresh, the "nice" one came in less than a minute Lady (A) again with the same bag (4 burgers) and the buns were black at the bottom, a clear sign that the patties were microwaved, the salad was soggy, etc. ;), they were stroppy and cheeky, and to top it off at the end you were told that you could do without Love ordered, and that's why I warm up the burgers in the microwave? A service job isn't for everyone... Better go to the brother on the Südschnellweg, 100 times better. I would never eat anything here again, not even for free, even though I have always preferred BK.

It's really sad what's currently happening with these chains, too few staff and everyone at their limit! Tables not clean, how come without staff! Maybe the big ones up there should take less of the cake and invest more in staff and branches! Unfortunately, if this doesn't change, we are and will no longer eat in such chains! We may not be as effective on our own, but if we become more effective then we will be heard!

Long wait after ordering even though it wasn't busy. This is probably due to the few staff, but they were friendly.

I felt very disappointed during my visit here. After I ordered and sat down at the completely sticky tables to wait, I received my order after about 30 minutes. To my horror, I didn't get the promo burger I ordered, but something completely different. The place is neither clean nor pleasant to wait for your food... very disappointing Burger King.

The employee at the drive-in at the microphone speaks so disrespectfully as if he doesn't want to work. and you don't understand anything, they have to be able to speak German properly.

The food was underwhelming, I had chili, cheese nuggets and they were probably ancient. These are not intoxicating even after 30 minutes in the warm, so a tip on the side. It's better to make the parts fresh, because then they taste great and you have 4 minutes at any time.

Unfortunately I'm a bit disappointed because some of it has nothing to do with fast food - an order from a big king took longer than expected (15 minutes) In addition, the burger was cold, which really doesn't have to be the case, especially when you pay so much money for it. The ambience is like in many other branches. Unfortunately I'm a little disappointed

How anti-socially smart you can rationalize away important things like services or towel dispensers 😅

Waited half an hour for food. I've never experienced anything like this before...

Fast and warm service and it was very clean inside.

Food was cold It took an awfully long time. .I don't have to have it again

Places are nice and clean, drinks and ice cream were as expected at Burger King, nice view of the light rail and otherwise nice location

Complete catastrophe, always checks your food, you order it, you have it delivered and 6 things are missing, it is cold, the last time you ordered it, you don't respond to calls, you don't get the money back

Unfortunately, in 90% of cases the employees are very unmotivated and unfriendly. Something is missing from EVERY order. Sometimes it's just the sauces, sometimes the fries, but occasionally entire burgers or nuggets are missing. If you then notice this, your eyes will roll and something will be mumbled in your beard... Once I drove 5 km back because my 2 “chilli cheeseburgers” were just “normal” cheeseburgers. I was laughed at because I only noticed it so late. So always check everything here!

Unfortunately, after my first review was deleted, I have to repeat my absolutely disappointing experience here. They really managed to surprise me negatively despite my already very low expectations. No thanks !

If you want to wait at least 20 minutes for little things, then you've come to the right place. There are even two employees busy changing the “receipt roll” for more than 5 minutes. With the long wait, it's really over. Never again, there are enough alternatives.

I want to order but it's not possible just because I'm 8 minutes away

Cleanest branch I have visited so far and ate fresh, delicious citizens. Thank you very much ❤️

There is only one star because unfortunately I got this plant based stuff. Unfortunately I ordered takeaway and of course I didn't get it until I unpacked it, of course I didn't go back! In my opinion, poor service and a long waiting time. Partly due to customers who came after me getting their food earlier than me. The only drinks available were Cola, Diet Coke and Fanta. That's only one star because it's plant-based.

I just had to watch a restaurant employee disappear back into the kitchen after using the toilet without washing his hands. Something like that is a no go and I was glad that I hadn't ordered yet and could still choose another restaurant.

Went to the drive in on Sunday. Waited an unbelievable 40 minutes. Arrived at the counter, no employee. I then drove away frustrated without paying and without food. According to the name, fast food should also be quick. Why does McDonalds get it and Burger King doesn't?

Drive in counters regularly take up to 25 minutes. I think you slaughter the beef beforehand every time.

Unfortunately, there are also parents who don't have their children under control, who play football there, where you have to be careful that the ball doesn't land on a burger. The staff doesn't do anything and just watches, some of them don't speak German!!!!

No more delivery service! The delivery date has been pushed back several times. This is the third time this has happened! In the end it was usually (and probably also today) a smooth 2 hour wait. Unfortunately, employees and/or branch management seem to be more than overwhelmed with handling the delivery service. But then please no longer offer this option or revise the system. This only leaves you frustrated and will definitely cost a lot of customers in the long run. A pity.

Waited a long time for the food. Tables were super dirty and service was zero.

Defective: Disposable instead of the reusable cup ordered, the deposit for it was not returned. Instead of plant-based nuggets there were chili cheese nuggets. At least everything was (surprisingly) still vegetarian. The curly fries were served with regular fries and potato wedges. Don't have to again.

What happened to the BK! A well-intentioned tip if you really want to get food poisoning. You're exactly right. And if you want to talk about (sorry for the expression) anti-social behavior from the employees. Do you have the jackpot? In our case it was like this. We ordered 2 menus to take away. When it came to paying, no hello or anything like that. You could tell straight away that he didn't feel like doing his job. That's why it looked frustrating that he couldn't find any other work. Regarding the menus, the drinks were non-carbonated and warm. You immediately noticed that the drinks had been sitting there for a long time. The fries were very salty and therefore inedible. The citizens must have been lying around for a long time. The lettuce and cucumber already smelled rancid. From our side it was the last time we were there. And we didn't let ourselves be taken away either. That we wrote an email to BK customer service and the health department. Let's see what happens.

Not recommendable. Completely incompetent staff. As a customer you are completely ignored just because you are not familiar with these new terminals. We ordered and decided to pay at the counter. After 45 minutes and repeated requests, we were not served. And how can you let one person work alone at the front at peak times? You could only feel sorry for the lady. Management might need to be reconsidered.

Maybe it was due to the late time - unfortunately half of the food was cold... In any case, no reason to stop by here again any time soon.

Incomprehensible! It's just unbelievable how unfocused you can be at work and, on top of that, prepare the wrong food. I have eaten at various Burger King locations many times, but this experience was the absolute worst. The employees obviously don't speak German, and as if that wasn't enough, they are also unfriendly. I ordered something and everything arrived except my order. A complete disaster! I really wonder where they find such staff. Apart from that, I was completely ignored when I got back to the checkout with the wrong food. Unfortunately, this was not the first time, but can unfortunately be reflected in the past. But now it's finally enough! After all this, I will definitely never eat there again, even if the food has always been tasty.

Not eating good the goods were hard old chicken nuggets. I really like eating hamburgers, but the citizens eat them dry.

You did a great job again... it was really busy... still only a short waiting time... great!!

Probably the slowest fast food shop ever.

I was ordering and she put something Else I hat to wait extra 40 mins and than she got it again wrong but I saw it and told her

Unfriendly shift manager should definitely change something about the staff. That was the first and last visit to this branch

Wait half an hour for 2 burgers. Strong

For years, the only people working there have been people who are difficult to understand.

The waiting time for the order is just perverse... (30 to 40 minutes)

My entry or my personal experiences were not published several times, so let me put it mildly: I haven't eaten at BK since then.

Unfortunately the store seems very disorganized. Waiting time between 5 and 41 minutes. That's extreme for a fast food restaurant.

Unfriendly, long waiting times, confusing machine ordering. Basically, you know in advance that things are usually unpleasant in such self-proclaimed “restaurants”. But this is particularly unpleasant. For 10 years I've been going back every six months out of curiosity, and things have gotten even worse. I haven't ordered anything in 5 years. There are too few staff for kitchen, service and cleanliness, especially during peak times. Why still plastic cups? Why is there hardly a clean table? Why stressed staff? Of course, the return counts. And as long as there are enough parents who feed their children with fries, cola and cheap rolls instead of healthy food, it works for the company.

It was very dirty, the staff couldn't name allergens or tell me where to find the list, it wasn't allowed and put affected customers at risk. It was so dirty, not a single free table was clean. Why should you eat there?????? This store needs to be closed!!!!!

EC device isn't working again, what's the point?

Like any 0815 average Burger King, but they just can't get the composition of their order right. Either something is missing, which has happened several times before, or from personal experience you get a completely wrong order (that was in the drive-thru) and when you're in a hurry, you don't check every little thing. But well . And there are always long waiting times, even though it is called fast food. You can do it, but you don't have to

Terrible Attention for Latinos... They charge you for the sauces that you order and they pack you whatever they want... And the Asian cashier is very attentive... They should have staff with more empathy... We are a family and we almost always eat at Burguer King but especially this one Point Nothing to See 🤢

We stood in the drivethru for 20 minutes. Unfortunately there is nothing new at this location. But this time the employee only pointed out to us at the very end that card payments were not possible at the moment. Due to the lack of cash, we continued our journey without having accomplished anything. So spent 20 minutes in line for nothing. It can't be asking too much to be informed when ordering that card payment is not possible.

I can't recommend it, we ordered today via Lieferando. The stated waiting time of one hour was extended to 2.5 hours. We ordered two menus and two desserts, and two individual cold burgers arrived. Unfortunately I paid the bill online, otherwise I wouldn't have accepted the delivery in the first place. Nobody can be reached there by phone. A lot of money, no performance.

One waited 57 minutes. Then 10 people had their orders canceled earlier, which was better

What a shop... We've been standing in the drive-thru for 30 minutes and nothing is happening... Two cars behind us gave up and now we too... The staff is extremely overwhelmed, unfriendly and has a "don't give a damn" attitude. Card payment was then suddenly not possible (you could have said that when placing the order) The only reason why the store still exists is the location...