McDonald's in Ingolstadt

Everything is as per their standard.. 😊

Nice McDonald's in the Ingolstadt Süd commercial area (A9) Eriagstraße 1, with children's play area, outdoor area, McDrive and McCafe.

Drive thru experience was to the point and bland, lack of customer service, pick up window the same, very poor customer service. For the leadership at this particular McDonald's, train your team in proper customer service

I recommend that you do not eat here. I ate a burnt meat burger that made me feel terrible to the point of having to vomit. Two experiences with Macdonalds in this town and two incredibly bad experiences. Please review the quality of the restaurants in this area.

Not suitable for customers who are used to McDonald Incompetent staff, overwhelmed, McCafe is not served. Then it goes through the main cash register, the receipt is displayed, but then disappears after a while without delivery. Right-wing chaos shop. Quite a bit of uncoordination. No recommendation! Time: Sunday, early afternoon 22 minutes waiting time for a coffee and two pieces of cake to take away. After protests, two customers who arrived later were served earlier, For me it's a juice shop.

Sometimes you wait forever for an order. I waited 5 minutes for ONE coke while 3 people worked on the only other order... Addendum: It gets worse every time, table service seems to be preferred, I waited 10 minutes for 1 burger and a drink.

After I ordered a McChicken meal and wrap today, I felt pretty sick after about 60 minutes and had to vomit. As I was eating I noticed that the McChicken wasn't good. If anyone has had similar problems, please let me know so I can pass along a message to the health department.

Fries didn’t have salt. The mcwraps wrap was dry. One of the employees drop a drink while walking by me.

Alles nur noch Lug und Betrug wo man hin sieht.

Really disgusting food, really cold, spoken in Albanian at the checkout, eat really cold, no table service, hardly any German. Fish Mac, really disgusting, dry, stood there for hours, definitely not recommended

Very good and nice for burger restaurant

The rat came running out of McDonald's

Waiting times of 15 min + are common here. Workers usually click an order to finished, even when it's not even close, just to game their sla. Then they take their sweet time and also still forget stuff with almost every order. Astonishing.

Staff is nice, but slow. One of the worst McDonald's...

Forgot to put sauces for my spicy nuggets in the order for take out.Had to eat nuggets without sauce......

Now really suspicious when ordering from McDrive....whenever you redeem points, things are forgotten, or probably left out on purpose..... was like this in 4 out of 5 orders now.... I advise everyone, check your orders!!!

They forgot the toy from the happy meal and they forgot the sauce

The food was great but we ordered 9 sauces or something and only got 4 and not even the right ones

Hey, they forgot my great toy Mano 😔

They forgot the HappyMeal toy and they forgot 9 sauce. There wasn't much going on and there wasn't much to do either!

I was simply given normal nuggets in my Plant Nuggets package. Hald just doesn't work at all.

Burgers and fries were cold. The taste was okay, but they sat around too long. Staff changes constantly, as always at McD. Very long waiting time last time.

A Mäkki - this one with very nice staff... you don't want me to rate the food too :)

Friendly staff at the checkout, clean dining areas and the ambience is OK.

Want to have lunch there on November 5th, 2024. The only good thing was the fries. The nuggets were still half raw. Wrong burger was brought. After returning the new burger arrived within 30 seconds. It tasted accordingly. Meat wasn't completely cooked through. When I squeezed it, half the tablet was wet from the water that came out of the meat. This McDonald’s will never see me again!

Every time you drive into the drive-in there, something isn't right. Either the order is not taken properly or something is missing. I told you this and they were nice and committed. When I asked if everything was in there, the men said yes. When I noticed that the drink and all the sauces were missing and knocked on the door again, everyone, including the chef, looked at me, spoke contemptuously in their language, shook their heads and one of them snarled very angry a bag and threw it in the trash can with anger. I told them not to be angry with me, but the gentlemen weren't open to criticism and neither was the manager. Never again! Like I was the problem. “It can happen sometimes” was the statement. 3 out of 3 always something was missing! Unfortunately it was always discovered at home and then the third time this happened. I'm really angry about their behavior. My citizens will be able to do this at home in the future!

Delicious rolls with meat and cheese

Great service very polite employee

Mesh potatoes are limp again, one thing was forgotten. Unfortunately not recommended, the employees all seem bored but stressed. It's a shame that you don't take 10 seconds more to really give everything to the customer.

Rarely have I been in a shop like this, the real thing that has been lying around for a long time is being warmed up!!! (in front of my eyes), catastrophic conditions in the kitchen, worst branch in Ingolstadt!!!

It's a luxury to get something to eat until really late in the evening. Despite the time, the staff were in a good mood and the food came quickly. Unfortunately, three quarters of an hour before closing time, the food was sometimes only lukewarm. The grill was still on, the burgers were pretty good, the food from the fryer, i.e. the fries and the chocolate bag, was still lukewarm at best. In addition to freshly wiped tables, there were unfortunately leftover chips on the not so freshly wiped floor and the toilets, although usable, definitely didn't invite you to leave your business too comfortably. All in all, it wasn't a particularly surprising experience, but I'm still grateful.

The coffee, well... breakfast different than usual

Every time we get something to take away there, it's probably the 5th time that the toys and the sauce are missing from the happy meal, but the worst thing today was that the happy meal only had 4 nuggets in it anyway and it wasn't made to count to 4 the child only had 2 nuggets.....we get food to take away because we are on the go and don't have time and this McDonald keeps messing it up. This store is an absolute disaster. And we don't need to talk about the lack of German knowledge.

So I ordered a Happy Meal for my 3 year old son at the McDrive, the employee didn't understand anything because of her lack of knowledge of German, then the nice branch manager and it was super clarified. Thank you again. When I dropped off the food, the other employee was so cheeky that she just started talking to me in English, whereupon I also answered in English, even though we are here in Germany and the employee is so provocative with the customers where there is also a 3-year-old child sitting so not recommended at all. Greetings

Quite a comfortable place, but unfortunately the children's area was under renovation.

Very polite. Enjoy your meal. Very nice service

Cozy Clean We had a nice condition. Parking great

Only a few restaurants have flowers on the table, but I have never seen any in a fast food restaurant - here for the first time. 👍 It's a bit of a shame that the late shift didn't clean the tables here. Lots of empty but also dirty tables in the beautifully decorated area late in the evening. Is that the reason why there were hardly any guests here, while at the same time there were a dozen people waiting in line at the neighboring subway?

Toilets have not been cleaned for a long time, it was also sticky on the floor in many places.

There was an error on the part of the staff when we ordered, but this was quickly remedied by the friendly staff

Unfortunately Playland was closed, but still had great international customers.

Since it is located on the A9, it is very poorly attended. We went there occasionally when we didn't want to cook in the barracks.

Always been good there. Drive in and move on

It's just a McDonald's. Totally expensive for it being so simple. 5€ for a simple milkshake is already ugh. Cleanliness is really okay, there are worse things. Fast service and ambience could be improved but it's fine.

The order was unfriendly and disrespectful... We're still at a loss for words... He ordered 3 menus and 5 sauces but none were delivered when he asked. Fries still white - half finished and food completely cold. Due to a lack of language skills, you ordered a cookie for 1.49 and what is charged and delivered a cake for 3.49, You didn't want to accept cancellation/exchange, after all you had already paid and were repeatedly told to just sit down, cheekily and loudly. Toilets were dirty... Speechless. We were just passing through - the store will never see us again.

If you are given a table number at the checkout during the ordering process and sit down at the table, then you expect it to come to the table. After a long wait, we were asked in a very inappropriate, unfriendly tone to get our food at the counter; there would be no numbers here. The food was correspondingly cold and the tone was not appropriate. In addition, the rear exit to the parking lot is permanently closed.

Good food, good service, friendly staff and a nice ambience.

I'd love to throw that stuff back through the window at you. It can't be that if I order Sprite and Lipton I'll get something else and the sauces won't be right either. You pay a lot of money for the service now, so I can expect something, right?

Burgers and nuggets were fresh. The cola was just black, non-carbonated water. No more .

40 minutes waiting in the car for 2 milk shakes..

I got food poisoning after eating from this branch..

My visit to McDonalds The modern furnishings of the tables and chairs in all neutral tones are very eye-catching. Unfortunately, it's not clean here. There are also many discounts with the McDonalds app! There is also a “children's playground” here so that the children can have fun after eating. Let's move on to food. Of course you can't expect much from a Mc's. Amazingly, their fries, chicken nuggets and ice cream aren't bad! But their burgers are catastrophic for me! No taste! The only good burger for me would be the Big Tasty Bacon. What's encouraging, though, is that it's here Vegetarian options also exist. Now to the staff. The staff is rather unfriendly, rude and grumpy. A pity! For the price it's definitely not worth it. For those prices I could have another menu somewhere else with much better Get quality. Overall, my visit here was relatively okay. Recommended!

Very nice employees :) Despite problems with the coffee machine, I was satisfied with the service as both the checkout employee and the branch manager were very friendly and helpful.

The food is bad the service is also bad it took so long 30min and the worst thing in the ice cream is little sauce

We celebrated a children's birthday here. Everything was perfect, can only be recommended. Staff is very friendly and helpful. The children were really happy. Decorations for the birthday were beautifully prepared. Really well done! Many kind regards and see you next time.

I had my trial day here. The restaurant manager at my full-time job said that I would like it here and that's exactly what it was. That day I was able to get a glimpse behind the scenes. I'm looking forward to further collaboration!

Was there with the grandchildren and it was very nice and tasty ☺️

Maria you are so amazing and so pretty <3 Please work there forever

Maria is simply the best and the coolest 🙌🏼 nothing works here without you

In short, poor service and cleanliness leaves a lot to be desired. At least the McCafé makes a good impression and has a wide selection. (hence 2 stars)

McDonald's with consistently good quality. The premises are now a bit run down, so you should think about a few updates again. Across McDonald's, I can only advise everyone to check their order as soon as they receive it. A must if you take it with you anyway, but even when eating it on site I have now experienced several times that something was wrong on my tray, so that I had to complain. If you take the food with you in the bag and only notice it when you get home, it is of course too late. Tip: Complaint emails to McDonald's will at least bring vouchers as compensation.

I think we don't need to talk about food, one person likes it and another doesn't and it's standardized. But when I enter the restaurant at lunchtime and everything is dirty and the toilets look dirty, I don't want to know what the kitchen looks like. Then left straight away.

Disrespectful manager, was after our ice cream, repeatedly asked us where our receipt was, saying we had stolen it, judging by her stature she probably wanted to eat it herself

I was eating with friends when the manager rudely accused us of stealing the food we ordered and paid for. Not recommended, absolutely disrespectful employees. Would give 0 stars if I could.

The cheeseburgers were from the day before and the oil for the fries was rancid - it tasted terrible.

There's nothing you can criticize about the food itself...usual fast food. But getting the food first is probably a great art here. Firstly, you are not understood, the staff is very unfriendly and something is missing every time. That's really an absolute disgrace... after all, the prices are already very steep. All you hear is that you should check your bag before you go...no excuse or anything. Very frustrating! Ambiance? - Oh well. After using the toilet, it is better to get checked for illnesses. The tables could also use a wet cloth again.

You also change your opening times every day, can't you keep them the same throughout Germany?!

The burgers were fresh, hot and delicious. Haven't seen it in a long time. Please stay like that. 👍

Food was lukewarm, salad dressing, cutlery and napkins were missing. Tray trolleys partly overcrowded.

The toilets should be clean already!! Hygiene is a top priority!!

Food always perfectly prepared. Not old and dry like some other fast food chains. Also very short preparation time. Gladly again.

Unfriendly and don't take part in McDonald's coupon promotions

It's very loud, but otherwise everything is good

The smart menu was good as always and the price is reasonable. After ordering, the menu was quickly brought to the table. Toilet very clean. Was worth a visit. Thumbs up 👍

I would especially like to note the friendliness. It's been a long time since I've been served as kindly by someone as the young man who was at the drive-in counter at 10:30 p.m. today. You could tell that he enjoyed his work. It tastes so good again. Thank you very much for that 😀

Unfriendly and even rude staff. When the fries were handed out, we immediately complained, then were unfriendly, cheeky and rude... Store not recommended! What's more, hygiene is a foreign word there.!!

Obwohl wir das essen schnell bekommen haben, war die Mitarbeiter sehr unfreundlich wenn gefragt wann die andere Hälfte des essen bekommen würde.

Hier kann man gut essen 😀 auch alle Coupons werden akzeptiert

Lange Wartezeit Pommes um Burger nur lauwarm

Lange Wartezeit für einen halben McFlurry, auf Nachfrage ob man normal viel Eis hinein tun könnte antwortete die Dame mit nein, das kommt darauf an welcher Mitarbeiter das zubereitet wie viel Eis dann drin ist…na danke Nachtrag: Bin dann nach dem DriveIn nochmal rein und habe nochmals nachgefragt, eine Mitarbeiterin wurde dann geholt die wohl höher steht und diese machte ein neues Eis mit anständiger Füllmenge :)

Essen war top, etwas lange gewartet aber naja, was absolut ein No Go ist, dass Tische sehr verschmutzt waren und auf sehr vielen Tischen die ganzen Sachen von den den vorigen Gästen Stand, obwohl das Personal zig mal daran vorbei gegangen sind.

Das Essen war wie in jedem anderen Restaurant auch gut. Wer dort essen will dem Empfehle ich trotzdem zum Mitnehmen zu bestellen, denn es hat ewig gedauert bis der Mitarbeiter das Essen zum Tisch gebracht hat da sind teilweise Leute zum Mitnehmen später gekommen und hatten ihr Zeug schneller. Die absolute Frechheit find ich es wird bei 1 Grad Außentemperatur noch Eiswürfel ins Getränk getan. Klar dann bekommt man weniger zu trinken aber wenn ich Gehirnfrost oder so bekommen will gebe ich bescheid.

Hamburg war lauwarm und Geschmack los.

Вкусно и быстро! Туалет не очень...

Molto affollato ma molto rapido nel servire le pietanze. Ottime le offerte con qualità prezzo.

Staff is nice. Food wise, it seemed like the chefs lacked basic stacking skills. Cheese in one side, sauce in the other. Other than that it tasted perfectly mediocre like i expected.

Poco se puede contar. Un McDonald’s como otro, con McCafe disponible

Die letzten beiden male beim Essen zum mitnehmen keine Pommes dabei gewesen! Ja es war viel los.. .. aber wenn ich bei vier Menüs keine Pommes dazu bekomme ist es einfach sch...... Ich pack das Zeug erst Zuhause aus und das sind 20 km die ich dann nicht wieder zurück fahre. Also in Zukunft direkt im Laden checken ob alles drin ist, egal wie sehr man dann im weg steht oder gleich eine andere Filiale aufsuchen!

Nachdem der Streit zwischen dem Betreiber und MCDonalds beigelegt wurde,kann man auch wieder mit Karte ohne Probleme zahlen. Sonst ist es ein solides Restaurant.

Donnerstag 12.10.23 19.30 Uhr, sehr lange Wartezeit am Mc Drive, bei den zwei Fahrzeugen vor uns und auch bei uns. Aber trotzdem 5 Sterne weil mir die fast leer getrunken Cola nochmal aufgefüllt wurde. Danke!

Esse jeden Tag hier 👍🏻 der Dreck stört mich nicht

Da kannst du bestellen was du willst, meistens fehlt was. Echt zum kotzen.

In meinem Kitkat war bisschen McFlurry

Relativ sauber für ein McDonald’s - auch Toilette. Nettes Personal. Essen wie es sein soll. Essen kam schnell. Leider scheinen manche Ingolstädter ein bisschen rassistisch zu sein. Mehrere deutsche Jugendliche am Nebentisch machten wiederholt Bemerkungen über mich, die auf nix anderes schließen lassen. Scheinbar sind die es gewohnt, ausländisch gelesene Menschen aufzuziehen und zu beleidigen. Nicht gut für den Standort. Ingolstädter sollten ihre Kinder besser erziehen. Ich war kurz davor, denen Manieren beizubringen. Gut, dass ich nie wieder nach Ingolstadt muss.

Einer wie viele, dennoch auch aussen viel Platz und sauber. Toiletten haben Papierhandtücher, ist auch nicht selbstverständlich

Essen hätte wärmer sein können. Sonst war es ok

Das Essen bei Mc Donald ist ja Standard, wie das Aussehen. Die Damen und Herren geben Mühe freundlich zu sein.

Pommes kalt lange gewartet zum bezahlen

Meine Begleitung meinte, dass ich eine Ausstrahlung habe, was ihn aus der Fassung bringt. Das muss an der guten Beleuchtung in dieser Filiale liegen. Es ist definitiv gut geeignet für erste Dates 👌🏼 Die veganen Nuggets waren allerdings trocken.

Standard-McDonalds. Keine Highlights, nix zu kritisieren. Alles okay!