McDonald's in Ingolstadt

Ein typischer McDonald's, im deutschen Stil – sauber, gemütlich und praktisch. Die Speisekarte unterscheidet sich von der ukrainischen; ich hatte Schlimmeres erwartet, aber es war wirklich lecker. Die Tische stehen draußen, und man kann sich die Bestellung direkt dorthin bringen lassen. Die Speisekarte ist umfangreich und abwechslungsreich. Kommen Sie vorbei und probieren Sie es aus!

Leider hat die Bestellung mittels App und Zustellung am Auto (Parkplatz) nicht geklappt! Wrap hat gut geschmeckt, Pommes waren eher lasch.

Ich habe nich nie eine Bestellung bekommen die gepasst hat!!!

Frisch renovierte Filiale. Super unattraktiv, wie anonyme Massenabfertigung. Wer dem Umbau zugestimmt hat, hat grade einen Stammkunden verloren. Ich rate dazu einen der anderen Filialen im alten Stil aufzusuchen. War jetzt doch nochmal hier. Ewig lange Wartezeiten, und immer wieder fehlt irgendwas. Peinlich. Zum Glück freundliche Mitarbeiter. update, nur noch 1 Stern. Mag wartet wirklich immer ewig und bei jeder bestellung Zitat irgendwas falsch. schlimmste Filiale in Ingolstadt. Seit die Zentrale übernommen hat, noch schlimmer.

Ich habe vegane Nuggets auf Pflanzenbasis bestellt, aber Chicken Nuggets. Bitte schauen Sie sich das an. Ich kann verstehen, ob es lange dauert, die Bestellung zu erhalten. Ich habe nichts dagegen, darauf zu warten, aber bitte geben Sie keine falsche Bestellung ab.

Essen ist immer Gut Bic Mac und Pommes gehen immer Servic auch gut immer nett

Mitarbeiter ignorieren Bestellungen und sind sehr unfreundlich bei anschließender Nachfrage.

Bester MC Donalds seit langem. Sehr freundliches Personal, zuvorkommend. Einfach Top !!!

Stand gerade fast ne Minute im Drive In, dann kam ein anderes Auto zur zweiten Bestellsäule dass dann direkt vor mir dran kam ob wohl es nach mir da war. War natürlich ein Van voller Kinder die ne 5 Seitige Bestellung wollten und sich Währenddessen noch 3 mal unentschieden haben. Ich wollte doch nur nen Kaffee. Danke dafür.

Sehr nettes Personal, hat meinen Kindern gleich Spielzeug gebracht, schönes Ambiente mit frischen Blumen am Tisch, sehr sauber und schneller Service!

Richtig eklig, viele Fliegen und man wartet Ewigkeiten

Ich hatte mir einen McFlurry und eine Deutschland Tasche gekauft. Die erhaltenen Produkte sahen nicht annähernd so aus wie das, was auf den Bildern zu sehen war. Die „Deutschland Tasche“, kam nicht in einer Box mit Deutschland Design sondern in einer normalen (kalt war sie auch) und der McFlurry war nur zu etwas mehr als der Hälfte voll. Auch die Wartezeiten waren sehr lang.

Ist reine Katastrophe, die Mitarbeiter reden kaum deutsch, warte zeit ist sehr lange. Nie wieder.

Ich und mein Freund waren heute in diesem McDonalds. Wir wollten bestellen aber es war kein Mitarbeiter an der Kasse. Die Schlange ging durch den ganzen Laden. Nach 20 min haben wir es verlassen. Ein anderes Mal war ich und meine Freunde auch dort und uns wurde ein Burger nicht geliefert. Als wir uns beschwert haben glaubten sie uns nicht und wiesen uns ab.

Schlechte Bedingung lange warte Zeiten besonders an Samstag Die Mitarbeiter sind unfreundlich und man braucht für zwei Getränke und zwei Eis 40 Minuten Mir bleiben keine Worte übrig.Nie mehr geh ich da hin zum Essen NIE MEHR Schlechtester MC Donalds in Ingolstadt!!!!!!

Ich war heute an der kasse keiner war dort trotzt vieler Arbeiter und Arbeiterinen hatte uns keine davon bedind dazu war hinter uns noch eine große schlange voller menschen

Lecker wie eh und je. Was wäre Deutschland ohne unseren Mäckes!

Total unfreundliches Personal ! Besonders die leitende Dame am Sonntag Abend den 11.4

Selten so einen sauberen MC und so Nette Mitarbeiter gesehen bei MC Donalds

Schlechtester McDonald's den es gibt. Sind unfähig und können kein Deutsch. Ewige Wartezeit

Die Frau hinter dem Tresen redet wirres Zeug mit den Kunden und lacht, weil sie denkt, es merke nichts.

Betrug bei der Wartezeit. Es nervt langsam. Das ist das 5 mal hintereinander. Wartezeit von 20 Minuten und die Bestellung wurde nach 2 Minuten als "abgeholt" abgeschlossen.

War 01:40 da, wollte was bestellen, die haben so getan als wären sie nicht da. Wie peinlich.

Sehr nette Dame und das Eis war schon halb aufgetaut 🤣

Mir schmeckt die mcfizz Cola sehr Gut mit Himbeer Geschmack Schade dass man die wieder nur einzeln wählen kann und nicht mehr im Menü enthalten ist

Normaler MC Donalds Es gibt kostenlose Toiletten und viele Steckdosen Bushaltestelle ist nicht weit weg Gute Lage am Westpark

Seit dem Umbau katastrophaler McDonalds. Nichts wird richtig ausgegeben. War jetzt oft genug da, keine Bestellung war richtig und vollständig. Da fahr ich lieber 10 Minuten länger zum Mcs in der Nürnbergerstraße und weis das ich normal essen kann.

Good McDonald's. The food is very good for a Mcs. Employees were quiet and incomprehensible and he spoke very little German.

Diese Laden hat mit einem FastFood-Restaurant nichts zu tun. Man wartet über eine halbe Stunde auf sein Essen. Am Terminal wird die Nummer als Abholbereit angezeigt, aber man bekommt sein Essen trotzdem nicht. Wenn man die Mitarbeiter anspricht hört man nur das viel los sei. Das ist auch richtig, aber 2 Leute stehen nur rum und der dritte fühlt zum 10ten Mal die Saucen auf. Einfach total unkoordiniert. Ich empfehle jedem lieber zu einem anderen McDonalds im Umkreis von einer halben Stunde zu fahren, da bekommt man Essen mit Sicherheit schneller.

Fast Food? Wir hatten 20 Minuten auf unser Essen gewartet. Wir fragten 2x nach. Der Laden war nur spärlich besucht. Kinderecke ist das Spielzeug kaputt. Die haben hier nicht wirklich einen Plan!

Mein heutiger Besuch war echt nicht toll. Zuerst war das Bestell-Terminal ohne Papier, ich wusste also nicht, welche Nummer meine war. Ich hab's den Mitarbeitern gesagt, die haben mir die Nummer zwar genannt, aber kein neues Papier aufgefüllt. 'Fast Food' ist heutzutage auch nur noch ein Witz. Ich hab schon zehn Minuten gewartet und mein Frühstück war immer noch nicht fertig, aber eine etwas kleinere, ältere Dame hat die Bestellung trotzdem als abholbereit markiert und vom Bildschirm gelöscht. Es hat dann nochmal fünf Minuten gedauert, bis mein Essen wirklich da war. Wenn etwas nicht funktioniert, sollten sie nicht lügen, was den Status angeht.

Absoluter Schmutz 30min gewartet alles vergessen und kalt eklige mitarbeiter und dreckiger Laden der alte mc‘s war besser kuraz

Das Personal reinigt, während die Gäste im Speisesaal und in der Küche essen.

Dieser Mc ist das aller letzte ! Die Mitarbeiter können sich noch nicht mal verständigen und verstehen nicht richtig was man bestellen will ! Das Essen wir in die Tüte geworfen und unfreundlich sind sie auch

Dreimal in einigen Wochen abstand die Eismaschiene angeblich kaputt. Unglaubwürdig und wir sind nicht die einzigen denen das immer wieder passiert. Eventuell wäre nach Jahren dieses Problems mal das Angehen der Lösung von nöten. Das bestellststem klappt auch nur bedingt, da der code angeblich nicht da ist. Ist uns bei Anderen Filialen nie passiert. Auch fehlt in aller Regelmäßigkeit ein Artikel.

Heute über 15 Minuten im Mcdrive gewartet. Hab ein Doppelcheeseburger-Menü bestellt. Zu Hause angekommen packe ich meinen Burger aus und stelle fest: es ist ein normaler Hamburger der auch noch super trocken und kalt ist. Unverschämt

Sehr dreckig, sitze fettig. Abends funktioniert garnichts, essen kommt nicht an und dann ists auch noch kalt, ständig wird was vergessen. Geht's wo anders essen.

Ich habe Eis gekauft (McFlurry und McSundae) und als ich um etwas mehr Eis bat, weil kaum welches drauf war, hieß es, das sei schon mehr, als sie mir geben könnten. Dabei sehen die Bilder auf der McDonald's-Speisekarte so aus! Ich zahle 3 € für einen McFlurry und bekomme dafür die gleiche Menge Eis wie beim McSundae, sogar weniger.

Saturday at 12 pm, waiting time at the McDrive 30 min - absolutely unacceptable!

All good things come in threes. For the third and probably last time, I placed my order from the parking lot. Unfortunately, it took about half an hour each time, regardless of how busy the place was. Today again, I waited over 30 minutes, one burger was forgotten, and an extra topping on another burger was once again ignored. It's a shame, but their reliability leaves much to be desired. Maybe this is a sign that I should finally start eating a bit healthier. 😊

Clean place close to the mall. I recommend it.

I've ordered so many times and always have to wait 20-40 minutes! I'm furious! I waited 30 minutes for my McSmall meal order, then suddenly my order number disappeared from the monitor. I asked a woman where my order was, but she knew nothing and had to keep asking. After almost 40 minutes, she finally gave me my order and told me to put the lid on the Coke myself! That's completely unacceptable! What kind of service is that? The renovation is all well and good, but the service and the staff are clearly incompetent. Sorry, so only 1 star!

It's a shame you can't give stars!!! After the renovation, it's a complete disaster. I ordered online and still had to wait over half an hour, and this hasn't just happened once... never again!!! I'd rather drive 10km further to the next McDonald's!

We waited over half an hour for our food (with table service). When we complained, we were rudely told: "If you're already here, you can just take your food with you." Then we finally got it. Next disappointment: the drinks tasted like water, even though we ordered Coke and Sprite. I've never experienced anything like that at any McDonald's before.

Impossible! You wait over 30 minutes in the parking lot for your food! When you ask where your order is, you get a silly answer.

I ordered 9 nuggets, but only received 7. The fries weren't even cooked, and the food tasted awful! The staff was too slow!

I never imagined that a simple outing with my children would turn out to be so disappointing and frustrating. Instead of a relaxing visit to McDonald's, we were confronted with long wait times, defective and cold food, and disrespectful treatment. What's especially sad is that my children found the visit unpleasant and stressful – something I wish I could have spared them!

I gave 3 stars to the food cose I don't like the fast food's in general but the people here were really kind and smily. Even the service were fast. The atmosphere positive an relaxed. It was really nice to eat here! I can easily raccomand this place!!

You wait too long for your food

Incredibly friendly staff member (Nadja) and at 11:30 PM, too. Really nice staff, and given their friendliness (truly outstanding), I'd be happy to come back.

The ambiance is quite nice. However, I ordered a salad (shame on me), and these days they've even started skimping on the tomatoes and cucumbers in the salad. There are only leaves from the lettuce head left.

Since McDonald's Germany took over, you've been waiting 30 minutes or more for your food (fast food is something else for me). Furthermore, parts of the order are missing, and the staff is overwhelmed and unfriendly. I'd prefer to give it 0 stars.

Before the renovation, the service was great, but now you wait 30 minutes for a Big Mac. My friends and I wanted to go here for a normal meal. We all had a Big Mac meal. My friend and I got our food in about 30 minutes, but my other friend had to wait at least an hour. When the food was finally ready, four nuggets were missing, and we had to takeaway, but everything came on a tray.

Hello, I ordered a Big Tasty Bacon, but when I opened it, it was without bacon. It was a real shame I couldn't go back because I had to keep working. It's a real shame.

Ugly after the renovation. You'd be better off eating on the street. It's a shame, really. Since then, we and our friends haven't even gone there with the kids. But it's better for the little ones! 🫡

An employee told me that the wrap we wanted was available. When I tried to order it from an older gentleman, he gave it to me. When I pointed out that the colleague had claimed otherwise, the man suddenly started shouting at me in an incredibly rude manner. The employees worked in slow motion, and we had to wait forever. When we finally got it, the burger and coffee were lukewarm.

Mr. Thiel is truly a very good person; he brightened all of our days. I've never experienced such an attentive service employee at McDonald's before. This man definitely deserves a raise.

Since the renovations, you've been waiting over half an hour for your food. This place has nothing to do with a "quick fast food" restaurant anymore. Lieferando orders are constantly being prepared before the food customers order here! Absolutely outrageous. After about an hour of complaining, our order wasn't even on the screen anymore. It was quickly dealt with. But we weren't the only ones who had this problem; several orders weren't processed and were only processed after people arrived. I don't need a terminal where I can select table service for that.

since the renovation it's been ugly, catastrophic and I've been waiting for 35 minutes for food. I'll never come back. This is a joke.

It took 30 minutes for us to get our food and it was already cold, never again from now on Burger King

Since the renovation, you have to wait forever for your food. Recently, even though the shop was empty, I waited 20 minutes for an ice cream. It always came during my lunch break. I can't do that anymore because it takes too long. You wait as long as in an expensive restaurant, usually 20-40 minutes.

Your nuggets don't taste good anymore, you've lost a loyal customer 💀

Since the renovation, it's been a disaster. You wait forever for food. That's unbelievable. Fast food is taking on a new meaning. The atmosphere is OK, you don't expect anything. But I'm not in the mood to wait forever anymore. Can someone please make a statement about this?

This is the third time something was forgotten in the order! It's been different each time...

Uncoordinated, cold food, poor quality

We waited 40 minutes for our order, until we finally had to ask how long it would take. Only then did our food arrive promptly.

Catastrophic wait. I liked it better before.

Since the branch was renovated, the place has unfortunately been a complete disaster. The staff shortage is clearly evident, as in other industries; here, cost-cutting measures have been taken once again. You now wait a full 25 minutes for a burger and 9-pack nuggets. And that's not enough: there isn't really a waiting area, and after 10 minutes of waiting, there are already 8 other people waiting in vain to pick up their orders. If you ask, you don't get a reasonable answer, so you keep waiting. The only thing that pleasantly surprised me is the option to place your order in the parking lot using the app, and it's then brought to your car. Funnily enough, you wait a fraction of the time here. Unfortunately, this applies to all branches that have been renovated.

Great! McDonald's restaurant. Chicken McNuggets are freshly prepared and delicious! I love going here. The Watermelon Sprite Fizz is really good and refreshing.

30min wait for a 2.50€ cheeseburger

The matcha I received was initially way too sweet and had warm milk in it, which didn't meet my expectations.

Since the renovation, it's been a disaster in terms of waiting times and ambiance. The parking situation was already terrible. Otherwise, the food is as good as it gets.

10.09 Forgetting a salad, a straw for your milkshake, or a toy—that's kind of understandable. But throwing toys on the customer's table and being happy about the compliment is a bit off the mark. It's a shame you can't give zero points.

It's improved a lot. Even though you have to check every purchase. Three years later, it's a complete disaster. The wait is endless. Burgers are simply not very good. Since the renovation, you can forget about McDonald's.

Okay, are you serious? XL fries fit in my hand! What about the smaller sizes? McDonald's won't see me again; I'd rather starve!

Fast food redefined. Replace the word "fast" with "slow" instead. 😉

Long wait, and no longer tastes the same as before, the renovation is a disaster.

Unfortunately, I have to agree with the other bad reviews. As someone so beautifully wrote, "It was already chaotic before the renovation, and now after it's terrible." We ordered a chocolate frappé, a vanilla milkshake, and a Sprite WITHOUT ice cream. We only received the first two; after waiting a few minutes and showing the receipt, we finally got the Sprite. What can I say about this mess? The frappé in the photo; no ice cubes! Tasted more like banana, coffee? No idea, and I found a small splash of chocolate sauce. The thing went in the trash. Thanks for nothing! The vanilla milkshake also tasted more like sour banana, and after a bit of stirring, it became tasteless. We live almost next door, but unfortunately, McDonald's is really a no-brainer. We hope the little bit we tried stays where it is 🤢🫣

The food was sometimes raw, and the customers there were very antisocial. But things have improved since the last renovation.

This is truly outrageous!!!! A drink (hot chocolate) was ordered half an hour ago and not served! That can't happen in a fast-food restaurant! If the food doesn't arrive within a reasonable time, this can be considered poor performance or delay under civil law! If the waiting time is objectively too long, I have the right to set a deadline and then withdraw from the contract that was concluded when I ordered the food. In my opinion, the transaction was not properly fulfilled because the service was not provided within an unreasonable time. Therefore, I will not visit this establishment in the future and unfortunately cannot recommend it to anyone! Have a nice evening!

A whopping 25 minutes for a to-go order, and that's during the week. Nothing more needs to be said. The atmosphere is as cozy as an emergency room. The food was warm, but not what you'd call fast food. The branch has been unrecognizable since its third remodel and isn't recommended. I don't know what McDonald's was thinking...to scare away as many customers as possible?

POOR SERVICE AND DISGUSTING STORE MANAGER. I ordered my food via terminal, paid, and waited at the table with my receipt (table service). My three friends at the table were served, but my food never arrived. After 20 minutes, I inquired. "Food will be here soon," was the response. Another 15 minutes passed. I inquired again, and they brazenly claimed my food had been brought to the table long ago. When I asked to speak to the store manager, she accused me of lying. This was despite the others who could testify that I was the only one who didn't receive any food. This woman was absolutely disrespectful. I expect an apology.

Coffee now comes from fully automatic machines instead of portafilter machines. When asked, the same excuse as always: it's so busy today, even though the shop is half empty.

Everything is great, I have no criticism

Absolutely not! You order a McPlant and then get a meat patty on your burger... 😮‍💨

A super friendly service, especially Simone, a nice person who is always in a good mood, which makes ordering more fun 👍🏻

The staff is friendly, kind, and attentive. The food is delicious, too.

Unfortunately, McDonald's has deteriorated considerably. The food isn't what it used to be. Ordering is a disaster, and I tried to complain three times on our last visit. But no one understood us; German is out in this restaurant.

Awful mess!!!! I had to wait 45 minutes for two cheeseburgers, every time. The burgers are just thrown in without any care, so the burger sits in the bag without any packaging. Since the McDonald's was remodeled, nothing's been going on. The employees are just standing around lazily in the kitchen. That was the last time!!!!!!!!

We waited for our order for over 30 minutes, with children, no one warned us. There are always a lot of people, the staff can't cope. The toilet is always dirty, there are no paper towels, and so often. They don't always give napkins with your order.

Simone gave me a very warm welcome via mcdrive. No waiting time, fresh fries. I'm more than satisfied and enjoy going there.

It's McDonald's. What to expect? Fast shitty food with a normal atmosphere. But this one is the worst one yet. I went there 5 times (yes, i don't usually give bad reviews and always give second chances) they take almost an hour to prepare a simple request, especially in the evening. I once ordered a simple icecream, it took 40 minutes, and they gave me an ice-cream soup. How hard can it be to prepare chicken nuggets? Fry, count, send. It shouldn't take 50 minutes/1h. I blame the management. I don't think they hire enough people to do the job, especially in times of peak

I'd actually like to give it 4 or 5 stars because everything was great before the renovation. Comfortable, no long waits, etc. Now the decor is very spartan, functional, and no longer inviting people to linger and come back... The parking lot has been reduced in size. The air conditioning and ventilation seem to be out of order, and the temperature is never pleasant. Additionally, the evening shifts (when Westpark closes) are sometimes so understaffed that waits of over half an hour are the norm. It's a real shame. For those coming from the south of Ingolstadt: Münchenerstraße!

Very long waiting times since renovation

You wait (even if you just order a coffee) for at least 30 minutes or more. The employees take their time, standing in the corner and preferring to be on their phones. Even at the checkout, no one comes for minutes. Orders pile up, but nobody cares. It's worth making a detour to the nearest Mekis. You'll still get your order faster.

THE BEST OF ALL!! I went to McDonald's with my family today at 3:30 p.m. for coffee. The coffee and apple turnover were cold. We gave it back to him right away. 2 minutes later, a woman came back with it and said, "The coffee has been cold since the renovation. Everything's new. There's nothing I can do. The apple turnover also has to be cold so McDonald's doesn't get sued and no one gets burned." I asked for her name and the supervisor's number. I ignored her. I brought a new turnover, but the wrong one. It wasn't an apple turnover, but a pineapple turnover, and Mom had to sign for it. The turnover was lukewarm. The fries afterwards were hotter than the turnover itself, so we didn't have to sign anything.

In my entire life, I've never had a problem with McDonald's food. Here, the day before yesterday, I actually suffered from food poisoning. From repeated vomiting to constant diarrhea, as well as severe nausea and dizziness. I'll also report this to the Ingolstadt health department. A LOT has to go wrong for them to serve food that literally poisons their guests. (McCrispy Meal, 6-pack nuggets, chicken burger)

We were just at the drive-thru! Everything went relatively quickly, and we went home. They forgot a burger worth €15. Absolutely hateful! Now we had to divide everything up so everyone had at least a little something to eat. This was really the last time. I've had enough. Dirty place!

I waited over half an hour for my order. I asked three times without success whether order number Xx had been forgotten. Then my food arrived, and everything was cold. Management seems to have completely failed here. Never again.

I came from Nuremberg. This McDonald's is a night and day difference compared to those horrible ones in Nuremberg.