Kentucky Fried Chicken in Ingolstadt

The food was ready quickly and the staff was very friendly.

The incompetence of the employees is beyond compare! They forget to provide orders and individual products and deny having forgotten something...

Unhygienic: food scraps everywhere; the tables aren't wiped. The toilets are broken; it's disgusting.

Personally, I wouldn't go back because the price/performance ratio isn't right. The place isn't really inspiring; it's uncomfortable.

Staff were nice but my chicken was raw and tasted like hair

We just went to eat, and the meat was disgustingly dark and not crispy. The fries were soggy too. I complained, and they gave us friendly, fresh white food, which was also inedible, so we left it. What a waste of 40 euros. Never again!!!

Deeply disappointed! That was my last visit to KFC! Unfortunately I don't have any stars to give. Eat? The quality has decreased significantly, hot wings are much smaller now, very oily and not that crispy anymore. Service??? What kind of service? I place the order myself, I pay myself, I get my food myself and put it away again! What do you mean by service that you want stars for?!? The employees wear a face mask but no gloves, find the mistake!! They come into contact with the food after they have done their hair!! Prices are outrageous for the quality they offer. I would 1000 times rather go to McDonald's. I'm curious to see how long the store will last!

Overpriced and definitely gotten worse over time. Portions are becoming smaller and more expensive. Hot wings are now the size of a thumb; 3 pieces cost €5, is too much... If you're lucky, the bone will splinter while you're eating or something will be forgotten when you order

The staff leaves much to be desired!

I was really looking forward to KFC. Unfortunately, the French fries and 9er hot wings were older and no longer completely fresh. It was definitely due to the time of my KFC visit. I prefer it red hot, then it would have been freshly prepared. Otherwise, you would have to have enough time to enjoy Original KFC to the fullest.

I give the one star for the cleanliness in the toilet, that's what my daughter wanted... for large fries with ketchup I paid €4.49 not only because they were old but also for the few pieces that cost €5. You used to get them on your plate and it was a reasonable amount. Chicken pieces no matter what kind they were were over salted so even the dips didn't help. Paid a total of €49 for nothing!!!

Had bad heartburn after eating. The quality is not that good.

We didn't order anything because now everything is done via computer. The local one is gone sooner We've been there many times, but now we're leaving it alone, but everyone has their own way and we don't like it anymore

Hello, my wife and I went to KFC in Ingolstadt today and were very disappointed. We always enjoyed eating there, but in our opinion the quality has deteriorated a lot. The chicken mix menu didn't taste good, it was bland, not crispy and not really hot, my wife's burger was cold and the fries, which were actually always very tasty, were horrible. In addition, we weren't full, so the price/performance ratio wasn't right either. Too bad!

It was our first time there and we were disappointed. It doesn't taste as expected and communicated through advertising. No recommendation

It was quite ok. Everything was hot or warm and the service was nice. Food came out quickly despite the restaurant being full... Keep it up.

Burgers soft. Fries soggy. I'll stop by again in 10 years. Perhaps.

The food was delicious, unfortunately the portions were rather small and minimal.

Deliciously prepared food. Friendly staff.

At the drive-in, the wrong burgers are packed, the wrong drinks and sauces are forgotten

First of all, I loved the cleanliness. Every employee was wearing fitting protection, including beard masks. The place was being constantly cleaned and the job they did was thorough. Every order is checked by the employee together with you to make sure you got everything you ordered. The Filipina lady working there is an absolute delight and I wish I'd gotten her name but there was a rush. She was making sure that everything was running smoothly and being very encouraging to her colleagues. The atmosphere was very friendly and all the workers were very nice as well. Not only did we get greeted with a smile, but the workers seemed genuinely happy to be there, which isn't to be expected when you go to a fast food chain restaurant. The food selection is awesome. And we're still surprised at how AMAZING those veggie strips are. They are absolutely the best meat alternative I've ever had and my whole family agrees. The mashed potatoes with gravy and the coleslaw were absolutely delicious and the fries are really flavorful. Everything we've tasted has been a hit, no duds whatsoever. We would gladly come back! P.S. I don't care that the corn on the cob may be a bit pricey, it's SO GOOD.

Long wait time for food, incomplete or inaccurate, portions seems smaller in comparison to other KFC facilities, the chicken wrap was poorly wrapped and the sauce used was not a good combination for the wrap toppings. The atmosphere of the crew seemed very stressed, not a good work environment as it was clearly visible the discomfort and hesitation of the crew, poor leadership causes such behavior in my opinion.

Paid almost €40 for the most disgusting fries I have eaten in my life. It's an absolute disgrace to sell something like that!!!!!! The cola tastes like piss, totally stale. Unreasonable for the money you now pay in the juice shop. That was the last time!!!!! If you can't even get the basics down, you should consider changing jobs!!!

KFC is now simply too expensive for what they do.

I can't recommend it. The food was cold and did not meet expectations.

Ordered via Uber and unfortunately only got half price. Already the 2nd time

Ordered veggie wrap, got bacon.

Just a joke. Puree out, plant ordered, chicken got. Fries still raw. Disgusting! Never again KFC

Expensive! There is very little for the money. The burgers and fries are not recommended. I'm not in the mood for the new computer ordering system!

Very long waiting times, sometimes 30 minutes in the drive, even though there was only one car in front of me inside the shop. I sometimes had to wait over an hour for my paid meal. Getting a milkshake is a matter of luck, the machine is usually switched off about 2-3 hours before closing time (of course you only find out about this after you have already paid and then they always claim that it is not possible or only very difficult to give you the money back if you don't want something else instead). Last time I was lucky for once. I ordered via the app at 10:30 p.m. Was there around 10:50 p.m. I then waited at the drive-in for about 30 minutes, even though I was the only vehicle. At 11:30 p.m. I was told that the ice cream machine was unfortunately already out. When asked what we could do instead, I said very clearly that I would like my money back. And suddenly I got my milkshake with the statement. She thought the machine was already off but I was lucky, it was just on. There's no complaining about the quality of the food at all. That's actually always good. Sometimes due to the long waiting times, parts are already cold and other parts are still warm and the staff is actually always pretty friendly, but the long waiting times sometimes make it more like an evening-long program than fast food.

Disaster, I've been waiting for my order for 30 minutes. The women at the counter work in slow motion. Have to check every packed bag three times. When asked, I was accused as a customer of saying that I should have asked where my food was. Outrageous. Shift manager comes over and apologizes for his employee, no compensation or anything similar. Absolute catastrophe. We won't eat here anymore. Monday, March 3, 2025, 8 p.m.

Today I went to KFC with my daughters. The food isn't bad, the service is too, but the selection isn't particularly large. Something VERY bad, unsafe and irresponsible is that outside the entrance to the slide was open but the exit where the child was supposed to come out was closed. This is extremely dangerous for children! I had to climb up to get my daughter out from above while I left my younger daughter waiting outside. Very irresponsible!!! My child was so stressed that I couldn't even go in to report him to the staff.

Place has a new makeover. Food was fine. Service can be improved.

Newly renovated. Orders can only be placed on the screen. Food was okay. It's okay for a quick meal.

Food = bad Price = way too expensive Service = bad Ambiance = new and okay

Waited 20 minutes for food. Not like that. The food was delicious as always. Ordering at the terminal was very complicated.

Super pleasant since the renovation and generally the best KFC in the area in my opinion. Ordering is relaxed at order terminals.

A small cozy pub near the highway. Very nice service. Self-ordering machines have recently been installed. Plenty of parking space. Clean and well-kept premises. I recommend

Only one star because of the new interior. The quality of the food is poor compared to other KFCs.

Too expensive for how little you get.

The food is freshly prepared and served very warm. The coleslaw tastes very good. The staff is friendly and helpful. Ordering is possible via service terminals, through the KFC app or at the service counter.

Staff unable to show menu from advertising, unfriendly...🤔😡

I was recently in Dortmund and got an 18mm Bucked, the bucket was full. And in Ingolstadt you get these tiny things and one of them isn't even half full. Mega cheek

Nothing going on and it still takes 20 minutes? And then the order was wrong :)

Image and reality of the burger are very far apart. Fries, much too small and too soft for us. Price and performance don't match at all.

Filled with chicken and in all variations. Anyone who likes cockerel cattle will find what they want to eat here.

It's a complete joke, you pay 0.5 cups of drink and just because you're here and can empathize with it you only get 0.3 cups. Go back. It's better to eat in Greding, everything is better there.

But THE food is no longer really warm. The tables are not cleaned after someone has eaten. It takes a long time for the order to be ready even if there are not many customers

My favorite KFC with the juiciest chicken pieces. You have to ask for chicken pieces especially on Thursdays 😉 then you'll know why 🤩

A good restaurant for fast food

The wing's Here are just crispy and delicious

Restaurant very nice after renovation, Unfortunately there were long waiting times and the food was lukewarm...

So I have to say that I'm disappointed now, I ordered 3 gravy sauces because I thought they were full. Pustekuchen you now get a maximum of 30ml, see pictures!! Food is way too overpriced and the quality of the food has deteriorated a lot! Very disappointing!

Went there again after a long time after the renovation just to see if anything had changed. What else can you say about that (to go) just eat it gruesomely. 2 small wraps with 6 fillet bites where there were only 5 in it, coleslaw, table water and micro fries that were also cold, paid 26 euros. Then the dip was forgotten. Dünpfiff the next day you get free and underground pimples because of the bad frying fat. Would give 0 stars.

I like this Kentucky, and now that it's been remodeled, the ambience is much nicer. Unfortunately my burger didn't have any cheese, but I guess I didn't pay attention when ordering.

One of the nicer KFC's. Gladly again. Modern and clean.

Food is debatable. Low-level fast food, I would say. But this forced order at the terminal is an outrage. Behind the counter there are people who don't speak German and are bored but unable to take an order. In the future, I will avoid any shop that tries to indoctrinate me with terminals for ordering or paying. That's just impersonal and repetitive.

I wanted to get a Pepsi and it didn't work in both machines. Not only was it more water anyway, but it wasn't out of both machines. I hope Pepsi sponsors you

Wrong order received, very unfriendly staff despite complaint. Either I take the order as it is or not at all and they didn't want to refund any money. Never again

For 40 euros cold chicken pieces and hot wings, the fries with cheese sauce were also cold and there was hardly any sauce, we paid 2 euros extra for each. The Zinger Burger was just dough, you had to look for the meat. That was our last visit.

Back again after the renovation. The wooden chairs very hard to sit on. Only use terminals to order. The food was only lukewarm. Taste bland. Where has the typical Kentucky taste gone? Do you need air conditioning to cool the place in November? It was very fresh. The music, even in the toilets, was very loud. Toilets new in order, except soap dispenser didn't work. The prices are pretty steep. Conclusion: After the renovation everything looks new, but the quality of the food, service and the price-performance ratio are poor. No longer worth a visit for us.

KFC Ingolstadt, despite your renovation, you still haven't learned anything. On the subject of cleanliness, I don't know where to start. All the trolleys were full and people left their tablets on the tables, nothing was put away or the trolleys were emptied. What's wrong with you? Too bad. It was a failure back then and it's still a failure now. 1 picture of many.

Despite the opening time shown on the internet. Closed.......a shame when you're looking forward to it!

Prices are at their limit for fast food. At the drive-in counter there should be someone who speaks German

We waited 50 minutes for the order, which was then wrong It's not a fast food restaurant :) Service not really competent

The entire order screen is full. The counter is fully manned, but there are only 2 workers at the back. Godless bottleneck. More orders come in than are processed.

The food is an absolute disgrace for the price, subterranean quality, the supposed mashed potatoes are soup, the corn on the cob is half dried out and inedible, the cheese thalers taste rancid. A great picture of the whole thing is attached, the butter was melted in the bag so it was no longer usable and we were also cheated out of two bags of fries, which we paid for but didn't get!!! The store will never see me again!! Zero stars!!!!

Food was good and staff very friendly, the ambience was better than expected for a restaurant on the highway.

Toilet leaves much to be desired.

Although there is no ordering machine, the artificial waitress is very kind and maintains the most perfect smile. I like this feeling very much.

Very practical ordering and delicious food

They could replace the can phone at the drive-in, you don't understand anything.

Our food was very good and the waiting time was acceptable. Gladly again.

Every now and then I feel like a wrap. This time I was very disappointed for €6.49 a wrap with no less than 1 piece of meat, some lettuce and a slice of tomato. Outrageous Never again

Always delicious However, the drinks are just pure sugar syrup...

If you are hungry and there is nothing else nearby then.....yes then 👍 recommended 😉

It used to be better. Apart from the fact that the EC devices didn't work. Very untidy, only water came out of the drinks dispenser. Food wasn't good. Ordering corn was a disaster... Something has to be done because the prices are also quite unsuitably high.

I love KFC, but Too much salt all the time in this outlet. Too much SALT it buries the spices in the chicken. Please stop using too much salt Please stop using too much salt Please stop using too much salt JEZZZ🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️🤦‍♀️

It's been better and I think it's very expensive for the quality of the food

The food tastes very good but unfortunately it is in a commercial area and not somewhere within Ingolstadt

Food was good, everything was great, service too. The only thing that bothers me is that the restaurant only plays pop songs or some Shirin David songs, which really hurts my ears now. My suggestion is to play songs that also fit the restaurant or Drake Hotline bling (Aggressive Gym Phonk Remix). Otherwise everything was great 👍

1. An open cash register and a huge queue 2. Order taken incorrectly 3. Waited at the counter for the food for 10 to 15 minutes 4. Pepsi was almost non-carbonated and had too much syrup 5. Chicken pieces were really bad 6. The Chickemwings were good ⭐️

Staff friendly. Eating is like that. No terminals for choosing and ordering yourself, as is the case with the competition. We also failed with the app. Cola only without sugar. Why are there no more chili cheese fries???

Still a top Kentucky Fried Chicken even after all these years. Absolutely great food and super nice service. Clean, fast and tasty😁👍

The food is always fresh and delicious. The service is sometimes a bit slow. When shopping for takeaway, it is always worth paying attention and checking that everything is there. Unfortunately, it happened several times that this was missed!!!!!

It borders on fraud. We had to argue for ages about what we ordered because we got the wrong burgers. In the end it was replaced and we got the wrong one again. Classic fillet burger instead of Colonel. The lady at the checkout apparently didn't know what the burgers were called and tried to explain to us 10 times what we had ordered. If you type it incorrectly into the cash register, we can't do anything about it. I stood next to it and heard what my wife ordered. The burgers aren't really that good either. In front of us, someone was really insulted because they took the wrong number. Then you just have to be careful who you give what food to...

Unfortunately the food is getting worse and worse. The staff is becoming increasingly unfriendly.

It was delicious but we didn't eat there so I can't say much about the store itself other than that the food tasted good and the people at the checkout were friendly.

Zinger Burger hardly fills you up, it's like chicken burger from MCD. was earlier. Prices too expensive.

Everything worked great. Food tasted good.

Open from 10.30am, according to Google and sign at the entrance. Stood in front of a locked door at 10:50 a.m.

KFC Ingolstadt offers a pleasant fast food experience and stands out from other chains such as McDonald's. The atmosphere in the restaurant is welcoming and clean, and the staff is friendly and eager to provide good service. The famous Original Recipe Chicken and Hot Wings and Chicken Tenders are consistently crispy and seasoned to perfection, while sides like fries and coleslaw are fresh and flavorful. The diversity of the menu, including seasonal offerings, ensures varied meals. However, there are some points that could be improved. The waiting times for ordering can sometimes be a little longer, which could be due to the preparation of the fresh food. The seating in the restaurant is also functional, but not particularly comfortable, which can be a disadvantage for longer stays. In addition, the range of healthier, lower calorie options could be expanded to better meet the needs of health-conscious customers. Overall, KFC Ingolstadt offers a good alternative to other fast food restaurants and is particularly recommended for lovers of crispy chicken. Small improvements in the areas of service efficiency, seating comfort and menu variety could improve the experience even further.

Just plain old food! Service terrible, mostly don't understand German! And tables and toilets are cleaned once a week, if at all. I wouldn't recommend this KFC to anyone!!! Unfortunately, 1 star is already 1 star too many. In my opinion, this fast food restaurant needs to be completely reorganized. Especially when it comes to staff and hygiene.

It was okay. Food as usual at KFC, size and ambience OK, clean, but listless staff.

Don't eat KFC in the US. DO eat it abroad in nations with high quality standards. Good food well prepared reasonable price. It's slow for fast food but that's Germany. :)

Good opportunity to grab something quick to eat on the way. Cleanliness should be improved.

The food and service were better

Yes, whoever likes so much chicken! Offer is huge! Well, prices have risen sharply in recent years. Well, Kentuky Fried Chicken is not alone in price increases! The quality of the food on offer always tempts me to take the food away...😘

There were 4 of us (2 adults, 2 children), we had chosen what we wanted beforehand and then we queued up to order. The ordering itself went fairly quickly... But we waited a good 10 minutes for the food itself and then got a burger that was very poorly topped, had the impression of being thrown on it and eating here... apart from that The chicken piece was very small and not even half of the burger had meat... Which is very annoying and takes away your appetite, the fries were more old than fresh so it can't have been because of the long wait had to. The rest of the food was ok, but you could tell that it had been warmed up for quite a long time. All in all, only one thing was good for me and that was the cole slaw.

The employee at the checkout was very nice. That was it already. Just small drink cups. Exclusively zero drinks! In the toilet at the hand basin the water only runs for two seconds - not enough to wash your hands. No towels to dry off and the electric hand dryer doesn't work either!