McDonald's in Hagen

Very good food and friendly staff

Super McDonald's, at an old train station.

Until now, McDonald's has always been a "safe haven" for me. Instead of the usual kebabs, I thought I'd get food of at least the usual quality. Unfortunately, that's not the case here. Despite the fact that the employees apparently don't speak German, the food there is disastrous. The cheeseburger tasted like it had been forgotten behind a shelf for two weeks and then briefly reheated.

Very poor service, no hello, nothing from the employee. They just stood there and didn't say a word. There was trash everywhere. It's a shame I won't go there again.

I had to wait 20 minutes before I could order. Even so, there weren't many customers.

Not recommended. Any special requests will be denied.

I'd even take away a star after four cheeseburgers yesterday that were gut-wrenching today, especially since they were cold and had probably been sitting out for a while. Never again, folks.

Unfortunately, I can only give it one star. I would have liked to eat something outside at the tables. Unfortunately, this wasn't possible because all the tables were occupied, but not by McDonald's customers. 80% of the food was consumed there, kebabs and similar items from nearby shops. The McDonald's employee didn't care; she even opened the parasol for non-customers.

The fries and nuggets tasted strongly of oil. The cashier was nice, but I still waited more than 10 minutes for my food. Not exactly a quick meal between train transfers.

My cheeseburger was perfectly normal, perfectly fine. The place, however, is small and quite old-school. There are no kiosks, no restrooms, and no power outlets. The outdoor seating is a nice touch. The lady at the cash register was very nice.

Do not accept codes from the app

This is the worst McDonald’s i have ever seen I ordered a chicken burger then the salesman ask me to buy the combo then I tried that sheiße….. I request the people who ate gonna visit this McDonald’s, you have many better options . The burger which I have doesn’t have sauce and it was not fresh its cold too

This is the worst mc donald’s i’ve ever visited. The fries tasted rancid as if they were fried in expired oil, the burger was dry and stale. Even the fanta tasted weird. i threw the food away because it was so disgusting

I have NEVER seen such incompetent, unfriendly, unwilling to work and slow staff as in this McDonald's branch in Hagen at the main train station! Everyone just runs around uncoordinated and tries to avoid work, every now and then an employee takes pity and serves a few customers, then he leaves again, after a while someone else comes and carries on...unbelievable!! I waited over 10 minutes for my order, which was only processed when I asked again!!

Today I ate here and for the first time in years I had an employee behind the McDo. -experienced the counter who smiled while working. This employee's name is Thomas. Thomas is a branch manager and a very friendly, approachable and competent employee at the McDonald's branch at the main station in Hagen. He also proved this when advising other customers. Highly recommended! Gladly again.

Quite okay. It's just McDonald's but you don't have to have wooden benches and chairs

The tables are dirty, the room is not cleaned Not pleasant inside

Small but ok Unfortunately no toilets No parking spaces No sockets Not too dirty Right next to the train station

Dirty to no end, the floor in the entire guest room is full of rubbish and the staff just look stupid when you ask them about it. Well, in the end they can only ask to eat here or take away. What a disgrace this dirty shop is

Floor sticky, staff unfriendly, no vegan options available

It was quick, but the food was just disgusting. I got my food in under a minute, but the burgers were, without exaggeration, probably stale for an hour. Dry, hard, scratchy. And I don't even want to start talking about the fries. It's just disgusting what is served there. The burger looked like a Chinese plastic imitation and had the same consistency. 2 cheeseburgers really aren't a lot (spare menu) and since I don't go to Mc's too often, I can only say that it doesn't correspond to the food at a normal McDonald's. I threw away my food, I can't express how disgusting that was. I hope the store closes as soon as possible, or at least finds another manager. I never write reviews on Google, it was so disgusting. Do yourself a favor and go somewhere else.

Staff = friendly Food = typical Mc D food! Ambiance = At ​​the main station, ok!

My impression: The burgers (cheeseburger and chicken burger) are so small that you have to eat several of them to get full. My experience: When it came to change, I was given back 40 cents too little. In addition, the price was calculated incorrectly. Too much was charged. When asked how much a cheeseburger costs, the answer was "I didn't give them enough money back." I began to suspect that it was intentional. I rarely go to McDonalds, but this was the icing on the cake. Conclusion: NEVER AGAIN MCDONALD!!!

Wanted to eat a burger at 12 noon. I was turned away and told there were no burgers and fries. When I asked when they would be available again, she couldn't tell me anything. Such a bad shop. Never again.

Only 1 person worked, although there were 2 of them. The person who did nothing was probably an administrator, but this is not certain. I ordered the Smart menu. Where I ordered 2 chicken burgers and a Fanta without ice. What happened in the end: they gave me different burgers and made me Fanta with ice. Long wait and a lot of people. I asked them if they had any coupons for the long wait. They told me there is nothing. I do not recommend this restaurant in this city!

Mc Donald's Dive-in on Enneperstreet in Hagen, Saturday evening 6PM. No queue or waiting time. Let me add I am native German. I tried to order a cheesburger and French fries. The lady answering my call was not able to understand my order and instead repeated the name of the ailable menues, which I did not want. Finally she asked us to come to the drive in counter where she called a colleague for help. While I got at the end what I had asked for, my friends were less lucky. They tried to order a menue as listed on MacDo's website which was not availble. At the end they settled for two of the three (or four) availble choices, but they asked also for one of these 2 standard burger menues to be served without cheese. They got one burger with three toppings instead of 2 and one burger with only cheese on it. That they mixed up the drinks when serving was neclactable. - Since we were in a hurry, there was no point wasting more time returning and complaining. I am no regular MacDo customer, but saw nevertheless quiete a few of their restaurants while travelling the western world. This one had the worst service I ever experienced. The helping colleague was friendly and tried at least to explain the limited choice in menues talking in an understandable version of German, but the lady who talked to us first neither spoke sufficiently German nor English nor French to take any order via speaker or at the counter. In the result, she was stressed and passiv agressive. Useless to say, that I did not find any complaint form on their website.

Ordered a cheese burger and chicken burger. The chicken burger was hard and the salad was limp, I don't know how long it was there. The cheeseburger was fresher but oversalted! Unfortunately I had to get to the train quickly, otherwise I would have complained!

Unfortunately, the employees were rude and most of them barely spoke German. In addition, it was very unclean overall and made a bad impression.

The worst McDonalds I ever visit, only name from McDonalds, shaker broken, work 2 person, big queues, meat in burger was with over fried pieces, fries don’t even taste like McDonalds fries, my chocolate in mcflury was seams expired, it taste awful. Don’t visit this pseudoMcDonalds.

This branch doesn't even deserve one star. Everything is dirty from the food to the staff to the ambience It was the most disgusting experience I've ever had, definitely never again

Just bad.....there's basically something missing or it's the wrong thing in the bag....since I always check now, I noticed yesterday that there was a chilliburger in the bag instead of a Hamurger.. after my complaint they said I think it was just the wrong wrapping paper... when I got home my grandchild screamed in pain... it was a chilli burger 🍔 🍔 🍔 how can the staff be so incompetent. Were there for the last time now...

Ordered a menu with fries on Saturday. These were very bright and not cross. Was immediately replaced with brown, super tasty French fries.

There was a homeless junkie who pushed forward and probably spoke a new language to me. The employees weren't nice at all. The burgers were ready in an hour and when I ate one I had a stomach ache and I'll never go there again! 30min wait time.... Terrible !!!!

Outdated equipment, no ordering possible at the terminal/app, unfriendly staff, some dishes not available, order prepared completely incorrectly, atmosphere like in the subway station. The fact that this business has not long since been kicked out of the franchise or closed by the health department is one of the biggest grievances in our country.

Unfortunately, absolutely unfriendly employees. Anyone who has so little interest in their job should definitely look for something else! You don't even know thank you or please here!

So it was spoken freely and there were lots of pictures. However, when I ordered something in the store with some friends two days ago, the food was not in good condition. My Sprite was 99% stale water and 1% Sprite flavor. My fries and the fries of two of my friends were completely oversalted and raw. My other friend's Plant McNuggets were Chicken McNuggets and the problem with that is that he has been a vegetarian for several years. And a friend who also had a Big Mac menu like me was also missing a burger patty. The store is very unreliable in my opinion.

Burger rotten, piece of bone in the meat, chicken mc nuggets limp and with pieces inside, fries sticky as hell. Interior from the last century. Super dirty shop. Unfriendly service and that's why we almost missed our train

My fries were raw :( My friend ordered plan nuggets and got normal ones

Fries were almost raw plans nuggets consisting of chicken Sprite was water Hardly any choice/actions and has no toilet

3 guests in front of me and waited 25 minutes. Then I had to get to the train and still hadn't eaten anything. Rarely have I seen so much incompetence and lack of motivation.

I just got 2x fries and 2 🍔 for my two kids. One of the 🍟s was only half full and the 🍔 was probably already 2 hours old

Food is actually delicious, but unfortunately the point system doesn't work, which is very inconvenient.

Reheated burgers I've been eating at McDonald's for over ten years and have never complained. A month ago I was in this restaurant for the first time and ordered food. The food was just warmed up and not fresh. Yesterday I went there again just because I was lazy to go to the other one because the other McDonald's was 5 km away from where I live. In any case, the same problem again. The food was just warmed up and smelled really bad. I couldn't sleep the whole night because I felt so nauseous and nauseous. Never again. But employees are friendly!!

Disgusting load. I'm surprised the health department hasn't closed the thing long ago.

The man gets cold and dry Big Macs 40 minutes before the end of the day and the fries 🍟 were gummy bears, sorry, I would have liked to get my money back, maybe the management will react

Tastes very good!! Fast, nice service! TOP!

Small but good and fast, even without order monitors!

Everything was great, nice staff would be happy to come back

2 citizens ordered and waited 10 minutes even though there was no line

You can't collect McDonalds points. What a shame, I'm missing 50 points now for the 1000 points!

Ambiente nicht wirklich einladend. Das Essen nicht in der gewohnten MCD-Qualität.

Nur ein vegetarisches Gericht - nich so geil :(

Kleines und sehr teures Restaurant, Preise sind vollkommen überzogen. Hier ist nicht viel, die Variante in der Innenstadt ist weitaus besser und sogar der Kaffee schlägt ziemlich zu Buche. Manche Mitarbeiter sind top, andere wiederum sehr arrogant und nicht freundlich zu den Aushilfen.

Schlechter Service, schlechtes Essen, schlechte vibes - einfach rundum schlecht

Essen war Müll, Service-frau war nett, das Ambiente ist unterirdisch. Der einzige Mcdonalds mit weniger Platz als in ner vollen Bahn, ich werde nicht wiederkommen.

Direkt am Eingang zum Hauptbahnhof, für kurze Aufenthalte gut.

Schnelle und freundliche Bedienung. Gerne wieder.

Super, Super, Super Der "Frontman" managt trotz 20 m Schlange draußen alles total souverân, zügig und mit einem freundlichen Lächeln für jeden Kunden. Das Team im Hintergrund liefert so schnell es geht. 5 Plus Sternchen von mir, eine tolle Leistung.

Hygiene und Sauberkeit muss verbessert werden.

Die Burger sind regelmäßig zu salzig. ABER: Schöner kleiner oldschool-Laden mit der freundlichen Bedienung die ich je bei McDonalds erlebt habe. Die Dame mit den langen Haaren behält auch in stressigen Situationen einen kühlen Kopf und ist zu den Kunden überaus freundlich. So geht echte Gastfreundschaft, auch wenn es nur ein Fastfoodladen ist.

Besser als der McDonald's am Düsseldorfer Hauptbahnhof. Ihr wart wohl noch nie im McDonald's im Düsseldorfer Hauptbahnhof - anders kann ich mir hier die vielen negativen Bewertungen nicht erklären. Hier habe ich wenigstens eine vernünftige Coca-Cola bekommen und keine verdünnte Cola wie im McDonald's im Düsseldorfer Hauptbahnhof. Ein Stern Abzug, weil der Laden schon ein bisschen in die Jahre gekommen ist.

Hab kalte Nuggets bekommen. Zudem konnte die Dame welche mich bedient hatte schlechtes Deutsch was die Bestellung von 6 Nuggets deutlich schwerer gemacht hat

Der McDonalds ist in Ordnung. War da als wir auf unseren Zug gewartet haben, haben ein paar leckere Milchshakes und Eis geholt und sind dann wieder in den Zug. Aber 1. Bestellte ich mir noch Nuggets, wo sie fälschlicherweise Curry- anstatt Süß-Sauer-Soße reingemacht haben und es gab keine Toiletten. Aber schöne LEDs!

Typischer kleiner McDonalds ohne Bestellterminals. War ok, wenig los, freundliche Bedienung.

Wenn Alex am Start ist, hat man nicht nur optimalen Service, sondern auch direkt super Stimmung im Haus. Immer wieder ein Grund in Hagen einen Zwischenstopp zu machen! Qualität 1A.

Der Laden hat mal eine Renovierung nötig. Eismaschine ist oftmals kaputt oder wird wohl gereinigt. Nur kleines Angebot von Produkten. Hier funktioniert oft auch der Scanner nicht für die Codes, auch können dort Prämien nicht eingelöst werden.

جيد لكن النظافة لم تكن بالشكل المطلوب

Frisch zubereitet und nettes personal

تقرييا كل شي جيد عدا الاسعار، الاسعار غالية جدا وأظن انها اغلى من القيمة المقدمة بكثير

Очень маленький . Меню еще старое.

One of the worst McDonald’s I’ve visited. Small, dirty, no toilet. The food is bad, too. Except the M logo nothing likes a real McDonald’s.

Schlechter geht es kaum. Keine App Nutzung möglich, keine Vorbestellung, keine Gutscheine aus der App einlösbar. Soweit so schlecht , abgehobene Preise selbst für McDonald's: Cheeseburger 2,09 Euro! Highlight: möchte bestellen , Frage ab welchem Betrag man mit Karte zahlen kann Antwort : Karte zahlen ja. Ab welchem Betrag ? Karte zahlen ja. Das Spiel ging ein bischen so weiter bis ich den Laden verließ. Stellt doch bitte zumindest Leute an die Kasse die Deutsch können !!! Zwei Sterne weil sah ganz sauber aus, eigentlich nur einen weil weniger geht nicht.

Es ist sehr stressig dort obwohl es ein Ort ist wo nicht wirklich sehr viel zu tun ist. Man könnte etwas mehr Freude und lächeln zeigen damit sich Kunden willkommen fühlen. Ansonsten gibt es nichts zu meckern

Die Tische und Stühle für den Außenbereich wurden durch feste Sitzbänke erneuert. Noch angenehmer zum draußen sitzen

Die Cheeseburger wirkten wie noch einmal aufgebacken. Das Ambiente wirkte langweilig und Toiletten gabs gar nicht. Der Service dagegen war freundlich und hilfsbereit.

Sehr individuelles Café zum verweilen. Etwas hektisch, weil sehr gut besucht. Kleine Speisekarte empfehlenswert, sehr schön aussehende Torten und eine gute Getränke Auswahl.

Sehr freundliche Mitarbeiter. Haben zwar nicht alle Burger zur Auswahl, wie zum Beispiel kein Royal TS, aber Cheeseburger gehen auch. Wurde bei mir alles frisch zubereitet. 5 Sterne.

Also ich bin Von dieser Filiale völligst zu Frieden. Der junge Mann der hier schichtleiter ist macht seine Arbeit wie es sein soll.. Und mal ehrlich wenn der gute Mann nicht hier wäre würde einiges nicht laufen. Es wird alles nur erledigt wenn er selbst hier es wird Ordnungsgemäß gepfegt.. Und auch die Tische sind sauber.. Es war sogar so wo der schichtleiter nicht hier war konnte man nicht draußen sitzen weil die Verkäuferinnen hier meinten sie hätten keine Zeit dafür und das ist unterste Schublade..

Zu wenig Personal, warten dauert ewig. Keine Bestellung über die McDonalds App möglich.

War heute bei Macces Und ich kann sagen sehr nettes Personal und Mega warmes und frisches essen Es wurde direkt vor Ort zubereitet nicht so wie wo anders wo er schon lange da liegt in der Ablage Komme gerne wieder

Halt ein McDonalds was soll man sagen

Das Team ist dort mega unfreundlich und überfordert, man kann dort kaum was mit den Coupons auf der App kaufen weil sie es dort „nicht machen“ bzw. „nicht können“ und die Auswahl an Burgern im Angebot ist sehr begrenzt (die haben nur Hamburger, Cheeseburger, Big Mac, Pommes und Nuggets, das war‘s auch). Big mac ist immer vOll mit Gurke, man schmeckt nur diese und nichtmal die Patties. Werde nie wieder dorthin gehen.

Katastrophe die Filiale. Der Typ der da arbeitet, dutzt alle Kunden, schreit rum und immer wenn ich dort bin ist er die meiste Zeit am rauchen. Zum rauchen setzt er sich an den selben Tisch wie die speisenden Kunden. Ebenso redet er mit den ausländischen Kunden, als wären sie behindert. Die Damen sind lieb, aber sichtlich überfordert. Beim letzten Besuch wurde meine Bestellung falsch raus gegeben aber heute ging es. Das Personal diskutiert vor sämtlichen Kunden über falsche Bestellungen, Pausenzeiten etc. Ich finde den Typ einfach respektlos, unverschämt und keinesfalls kunden- oder teamorientiert. Ich werde nicht mehr wiederkommen!