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3,1

Basierend auf 2.403 Bewertungen gefunden auf 2 Websites

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Nº 1997 unter 2297 unter Köln

Nº 56 von 86 Fast-Food-Restaurant unter Köln

KUNDEN KOMMENTIEREN IHRE..fleischkaffeeschonmusskuchennaturlichdamekasenuggetshamburgerboden
Ergebnis
StellungnahmenHinweisGoogle2.4033.1TripAdvisor-0.0

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Very tasty food and drink, but you have to wait a long time and the order number isn't even shown on the TV.

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Hatounsaabraess . 2024-11-17

WEITERE KOMMENTARE IN Google

It's just not the same as it used to be. The new chicken “recipe” is cruel!

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Wolfgang Günther . 2024-11-15

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Just ordered something there, Mc chrispy and the mayo with the fries were missing from the order....

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BineSunny ScH . 2024-11-14

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Stood for 5 mins At the drive counter. There is no response to honking and shouting. There is no work here on Sundays at 12:30 p.m

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Ta lo . 2024-11-10

WEITERE KOMMENTARE IN Google

There are such and such employees. But overall everything is good here.

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Di Mo . 2024-11-08

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I ordered a strawberry cake. Since it was frozen I got a chocolate cake. Since it is melting chocolate, the cake was extremely hard and inedible. The wait also took extremely long. I hope for improvement from such a well-known fast food chain.

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Isik Dagdeviren . 2024-11-03

WEITERE KOMMENTARE IN Google

It wasn't particularly clean, so we ate outside but the food was okay.

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Kate K. . 2024-10-31

WEITERE KOMMENTARE IN Google

Mc Drive food picked up Everything was so hard when cold that it was no longer edible It's a shame ☹️ I'm really disappointed again 😞

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Sevda Azirar-Sisman . 2024-10-26

WEITERE KOMMENTARE IN Google

Because of fast food. Ordered food. But it didn't come. The car in front of me had been waiting for ages. I then gave up and drove even though I had already paid.

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Mario Pantaleo . 2024-10-26

WEITERE KOMMENTARE IN Google

It has happened several times that whenever I got something to take away, a few things were missing. Of course, they are also people and mistakes can happen, but if it happens often, I start to believe that the customers there are being deliberately deceived. Today it was too much for me and I called the branch. The employee was just rude and said there was nothing he could do. Next time I'm there I'll talk to the branch manager.

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TolPeh . 2024-10-25

WEITERE KOMMENTARE IN Google

Over 30 minutes for a 6 piece of chicken nuggets

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Felix Pinther . 2024-10-20

WEITERE KOMMENTARE IN Google

As always - the quick hunger is satisfied...!😇

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Ingo Roth . 2024-10-18

WEITERE KOMMENTARE IN Google

The worst McDonald's of all time. The store was overcrowded because an apparently new employee (who could barely speak German) was left alone while the manager or supervisors said I had to eat something too. There was rubbish everywhere in the restaurant and outside. While the McCafe area was cordoned off and cleaned by someone else. We then had to wait almost 45 minutes until our order was ready, which was wrong, cold and old because other people were given preferential treatment. (Cologne, Frankfurterstrasse in Buchheim)

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Marco Goldberg . 2024-10-18

WEITERE KOMMENTARE IN Google

It didn't take too long for a drive in at any business. At least the food was warm.

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Jeanette Rosengarth . 2024-10-17

WEITERE KOMMENTARE IN Google

Fast service, so far everyone has always been really nice, if something is missing you get the right product straight away, no really long waiting times, mostly clean.

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Christina Capp . 2024-10-15

WEITERE KOMMENTARE IN Google

10/15/2024 I sat with my wife and wanted to eat, we waited 56 minutes for our order in which everything was cold and 1 burger was missing, after another 37 minutes I finally got my cold burger, good shift, terrible employees. Serial number 133

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Коля Русанов . 2024-10-15

WEITERE KOMMENTARE IN Google

I've never seen such crappy work. The employees are so rude to the customers and not just once You have to wait 3 hours for the order

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Montaser Ahmad . 2024-10-13

WEITERE KOMMENTARE IN Google

Yes, very good for a quick meal

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Jennifer König . 2024-10-02

WEITERE KOMMENTARE IN Google

Save yourself the trip here. Cold fries that are already stacked at the back to save time and work, cold nuggets. Wrong drink (which has happened several times). Burgers are always given incorrectly and distributed randomly as it appears.

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Zhong Xina . 2024-09-30

WEITERE KOMMENTARE IN Google

Always chaotic, lots of time for a hamburger

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Cengiz Aslan Aslan . 2024-09-26

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The food is always prepared quickly and the staff seem nice.

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Anja Wagner . 2024-09-18

WEITERE KOMMENTARE IN Google

They're not the fastest at their job

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Susanna Michels . 2024-09-15

WEITERE KOMMENTARE IN Google

At drive in they always pack everything wrong or things are missing or something completely different, this has happened 10 times and the gentleman doesn't listen when you talk to him, he talks to his colleagues😡😡😡

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Orhan Okutan . 2024-09-15

WEITERE KOMMENTARE IN Google

I travel almost all over North Rhine-Westphalia and was a regular customer there because of the convenient location, but as I've noticed lately they're not only unfriendly but also provocatively unfriendly. Maybe it's because you're underpaid for the salary, you might as well go collect bottles.

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Erkan Ilikel . 2024-09-11

WEITERE KOMMENTARE IN Google

We have to wait 42 minutes for 2 ice creams

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Parkash Chhabra . 2024-09-07

WEITERE KOMMENTARE IN Google

20 minutes before the end, I ordered the mc smart menu and what do I get, cold, unpalatable food. The burger patty on the cheeseburger was apparently too big because it was supposed to be a large burger. It's a shame that you have to spend almost €12 for something like that. One of the bread was watery and you could see that it was starting to mold. Something like that doesn't work and if you pay money for it and then you get something like that, it doesn't work at all. And McDonald's advertises freshly prepared products, which is a shame

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Nadine Bordi . 2024-09-03

WEITERE KOMMENTARE IN Google

Waited for 1 hour. The employees were very unfriendly. Young people stole fries from Mr

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Yasir Sen . 2024-09-01

WEITERE KOMMENTARE IN Google

Every day just every day burnt citizens who are still served cold really unfriendly employees I even puked today never go there again trust me

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Raziz Amazzal . 2024-08-30

WEITERE KOMMENTARE IN Google

Orders will not be delivered until the store is closed. No clues, nothing. Delivery continues to be delayed and then - with luck - canceled or you end up running after your money because nothing was delivered.

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Fabian Belke . 2024-08-25

WEITERE KOMMENTARE IN Google

Not ordered. We turned around. No limit and complicated to speak the language for visitors. You have places for electric cars but no terminal to order... I would add that the menu is very small. There aren't as many as the others around!

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Mathilde . 2024-08-25

WEITERE KOMMENTARE IN Google

Were there for breakfast. Friendly staff. The food was freshly prepared and good. The only point of criticism... We still need to work on the cleanliness of the tables.

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Ramona Mohr . 2024-08-17

WEITERE KOMMENTARE IN Google

It could be cleaner and more staff on site

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Eric E . 2024-08-15

WEITERE KOMMENTARE IN Google

I would love to give ZERO STARS, but that's not possible! The employees are so incompetent, unfriendly and just barely speak German. You order a menu for five children and you simply don't get a straw with the statement: "Straw only for milkshake" 🤨

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Olga A. . 2024-08-10

WEITERE KOMMENTARE IN Google

Very unhygienic every time I'm here it's not clean you can't even sit outside.

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Ali Kilic . 2024-08-10

WEITERE KOMMENTARE IN Google

Unfortunately the whole stay was very disappointing. Ordering at the terminal sometimes went really well except for a few delays here and there, but I'm used to bad things from other branches. Then came the food, since you can never really set your expectations high at McDonald's, my expectations were pretty low. Three fries and one 20 piece chicken nuggets were ordered, 3 of which were unsalted and the chicken nuggets were cold. Next time I'll go to a different McDonald's.

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Jamela . 2024-08-07

WEITERE KOMMENTARE IN Google

Very dirty, burgers were cold and sometimes hard. If you complain, you will be treated poisonously. Fresh burgers weren't made either. This branch is not recommended.

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Cologne Cologne . 2024-08-05

WEITERE KOMMENTARE IN Google

I would like to share an extremely disappointing experience at McDonald's that I had on 7/30/2024 around 10:00 p.m. I placed my order online and paid via PayPal. To my dismay, the amount was debited from my account not once but twice without me receiving any confirmation of my order. When I approached the shift manager for help, I was shocked by his reaction. He spoke in a rude tone and explained to me that he didn't care and that he didn't have time to deal with my problem. When I then asked for the manager to clarify the matter, the shift supervisor even threatened to call the police. His behavior was not only unprofessional but also offensive. Furthermore, his pronunciation was so bad that it was difficult to even understand him. The way I was treated here is absolutely unacceptable and I strongly discourage anyone from visiting this McDonald's, especially when this shift manager is on duty. The lack of professionalism and handling of customer complaints is shocking. I will certainly not be returning and I absolutely cannot recommend this location.

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Ioi Jonas . 2024-07-31

WEITERE KOMMENTARE IN Google

Even one star is too many. Waited over 1 1/2 hours for the food. The food was cold and the order was not complete. Special requests were not addressed. Just a dirty shop. Tip from me: order somewhere else!

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Jasmin Wasag . 2024-07-27

WEITERE KOMMENTARE IN Google

Classic McDonald's with the usual selection.

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Sven Kuehl . 2024-07-26

WEITERE KOMMENTARE IN Google

Sold out MC Flurry and that in the summer at 2 p.m.? It's not like you can freeze the ice cream really well and have a supply for every day. I just do not understand.

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BiYou . 2024-07-25

WEITERE KOMMENTARE IN Google

The waitress didn't smile... milk and sugar for the coffee were forgotten again...

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Thorsten Niesen . 2024-07-22

WEITERE KOMMENTARE IN Google

One of the best Mcs there is in Cologne So everything is really top

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Andre Gorguis . 2024-07-17

WEITERE KOMMENTARE IN Google

McDonald's guidelines are carefully adhered to here. I'm happy here!

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M T . 2024-07-09

WEITERE KOMMENTARE IN Google

Despite just before 3 a.m Quick and friendly

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Mario Sardella . 2024-07-05

WEITERE KOMMENTARE IN Google

Worst McDonald’s ever. Food is cold. Takes very long. Not the right food in the order. Horrible.

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Tim Ekkelboom . 2024-06-29

WEITERE KOMMENTARE IN Google

Worst service You order with points and you don't even get your burger and they don't know table service there

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Ahmad Habimaj . 2024-06-23

WEITERE KOMMENTARE IN Google

No breakfast within that time. And alternatively, not being able to put bacon, which is available in abundance, on a cheeseburger. It's not a case of we can't, but rather we don't want to. Monkey.

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Jerome Sa . 2024-06-22

WEITERE KOMMENTARE IN Google

I shopped there for a friend who was in the hospital and she was thrilled

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Dirk “Dr Bob” Mohr . 2024-06-21

WEITERE KOMMENTARE IN Google

Not only did I eat there, I also ordered! Dirty shop with long waiting times! When ordering, you wait 2 hours until MC'S cancels it! Stay away from this shop where only interns work!

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Christian Thiebach . 2024-06-20

WEITERE KOMMENTARE IN Google

We were sent out, online it says open until 5 a.m. and at 3 a.m. they say we're closing now👎👎👎 We ran there and the people who ordered before 3 a.m. still got something, the order boards didn't work either except for one (which was occupied until shortly before 3) which is why we couldn't order and were sent out. If you're too stupid to change the times online...

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enya sweeney . 2024-06-10

WEITERE KOMMENTARE IN Google

Fries taste like they've been there for a week. Burger is always cold.

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angy bä . 2024-06-09

WEITERE KOMMENTARE IN Google

Called and said something and hung up straight away. What a disgrace 😠

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Akil Secovic . 2024-06-08

WEITERE KOMMENTARE IN Google

We just ordered through Uber Eats. We had 2 menus and both arrived without drinks. The Uber Eats delivery person said he didn't get any drinks with the order and that I should call McDonald's. I called and didn't even get an apology, just a "get in touch with Uber Eats, we have nothing to do with it". I reported this to Uber Eats and we got €0.50 back. Just embarrassing. 2 drinks for €0.50. Thanks for the great solution.

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Daniela Goicoeche Olle . 2024-06-03

WEITERE KOMMENTARE IN Google

I placed an order with myself today. When it came time to unpack the order, it turned out that Carly Fries were missing! Employees are either deceiving their customers or not paying attention! Now I can't trust the McDonald's network

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VikTHOR . 2024-05-31

WEITERE KOMMENTARE IN Google

As in all McDonald's branches, the music here is far too loud. Short work is practically impossible because I don't understand his own words. Especially if you have to sit near speakers. I don't understand why you have to turn the music up so loud.

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Hakan . 2024-05-24

WEITERE KOMMENTARE IN Google

This store is the very worst, the employees have no idea about anything. Since Corona, you should go to any other McDonald's because nothing works here in Buchheim. I can't employ people in sales who don't speak German.

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Tanja Schneider . 2024-05-22

WEITERE KOMMENTARE IN Google

I would have liked to give a better rating, but only after taking a closer look and standing at the Mc-drive for 2 minutes did we realize that this branch is not open at night. I'm well aware that not all McDonalds can be open at night, but all the signs were brightly lit, including the display board at Mc-drive, so I was very disappointed.

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Ivonne Graw . 2024-05-22

WEITERE KOMMENTARE IN Google

By far the worst MC Donald since we've known it!!! Old and dry bread, totally cold, the chicken burgers & the fries were soggy cold, not cooked through and ended up straight in the trash, absolutely outrageous such food... Simply disgusting! 🤢 Normally we haven't eaten fast food in a long time and that shows us why... Worst McDonald's ever... Never again!!!

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Patricia Börger . 2024-05-16

WEITERE KOMMENTARE IN Google

Workers giving you weird looks and standing there staring at you then whispering to one another that’s just distasteful your all grown ups act like it. Idk what that burger is tbh it’s a mac rib there’s like 5% saus in the bun cause the rest is all over the packaging and the bag. Wouldn’t recommend this Mac donalds to anyone at all

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Jenna Orlando . 2024-05-10

WEITERE KOMMENTARE IN Google

So one star is really too many. Wanted to order an ice coffee. Just as specified in the computer. The coffee was missing from the shake. Still had to pay the same price. Had a great discussion. The employees are DISRESPECTIVE. So it's best to go somewhere else. The staff is extremely overwhelmed.

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Sarah Schorn . 2024-05-09

WEITERE KOMMENTARE IN Google

I didn't get an apple turnover, even though the employee told me to wait 5 minutes in the parking lot.

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Andjelina Ajetovic . 2024-05-01

WEITERE KOMMENTARE IN Google

MC Donald when things have to go quickly

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Michael,Alfred Nowack . 2024-04-29

WEITERE KOMMENTARE IN Google

A typical McDonald’s - you know what you get

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Dominik Hoechter . 2024-04-24

WEITERE KOMMENTARE IN Google

I would prefer to give minus stars. I will never enter this store again.

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Kai S. . 2024-04-23

WEITERE KOMMENTARE IN Google

Even the 1 star is already too much. Slow-moving, unfriendly and argumentative staff including shift leaders. Dirty tables, some of the trays with packaging waste were still on the tables. When we politely pointed this out to the staff, they grimaced and said in an annoyed tone that a colleague would be informed and to top it off, when I complained that my chicken from Crispychicken wasn't cooked through, there was a discussion about it: "That's normal, everyone sees it that way from" "then I would have to get a different burger if I wanted the meat to be cooked" with hanging and choking, a new burger was prepared for me.

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Simone Stribrny . 2024-04-21

WEITERE KOMMENTARE IN Google

Instead of McPlant, get a burger with meat. You have to be careful there. Otherwise you'll end up like Burger King at Wallraff. Overall, the worst McDonald's branch I've ever been to. Something like this shouldn't happen.

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Nadia Vanotti . 2024-04-19

WEITERE KOMMENTARE IN Google

The food was not only on the tray, but also on the floor in front of the counter, as well as under pretty much every table... The food was also a mix of cold and warm dishes, although everything should have been warm, but I guess That's just part of McDonald's. The biggest problem, however, was that I sat on the toilet that same evening/night with food poisoning!!! I've eaten better at McDonald's restaurants at every train station than here, so I'd rather eat somewhere else, Burger King or even at the gas station! Do yourself and your children, friends, relatives or whoever a favor and get your food somewhere else! But the employees were nice... I have to say that

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Florian Schüttler . 2024-04-19

WEITERE KOMMENTARE IN Google

The ice cream doesn't taste good at all

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Khaleel Shamooni خليل شموني . 2024-04-11

WEITERE KOMMENTARE IN Google

The place is good, but there are no screens for ordering, and there are always at most 2 cashiers open and it gets very busy, and the scanning machine is almost always broken.

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Manuel ottati . 2024-04-06

WEITERE KOMMENTARE IN Google

Our granddaughter wanted to go to McDonald's for dinner with her birthday party. It wasn't a child's birthday! 2 sets of grandparents, aunts and uncles, cousins; we were 10 adults and 9 children! We pre-ordered the food via the app, the children's birthday room was prepared for us, we were personally welcomed by the head of the restaurant, and the food was immediately served to us in a friendly manner. The birthday child was very happy and we elders had a bizarre but great experience.

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Anna-Maria Unger . 2024-04-01

WEITERE KOMMENTARE IN Google

Standard McDonald's. Nothing particularly good/bad

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Mossa Cologne . 2024-03-30

WEITERE KOMMENTARE IN Google

I don't think that's okay at all. The staff is very very disrespectful three things that I'm really upset about right now. First, the ice cream maker hasn't worked for almost three weeks. You should finally do something about it. Secondly, we were sitting at the branch yesterday at 10:30 p.m. and there was a corner that was completely empty. There weren't that many customers anymore and an employee started cleaning up the corners and he saw that we were still eating and just kicked us out of the corner, closed the area with a rope and then took us to another corner . It was pretty tight where there were a lot of other customers and other customers had already gone home yesterday because it was way too tight. And the third is all the citizens and so they are always served cold there is never warm.

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Ceyda Ataç . 2024-03-27

WEITERE KOMMENTARE IN Google

Has the team changed recently? I've been here a few times in the last few weeks and have been disappointed every time, even though I thought that was just a daily occurrence on the other days. Apparently there is no table service anymore, although the shop was hardly busy, I and other customers were told that it was far too busy. While I picked up my food and ate it, I was able to see how much time the employee had for his cell phone. The fries were cold, as were the nuggets. It's a shame how things have developed, the bus was still delicious here recently and the service was good.

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D B . 2024-03-22

WEITERE KOMMENTARE IN Google

Bad customer experience, not recommended

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Maxim Gerschfeld . 2024-03-16

WEITERE KOMMENTARE IN Google

Never again, staff with their hands in their pockets and the whole store totally dirty, food not at all as it should be. Only bad.

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Sigrid Flunkert . 2024-03-09

WEITERE KOMMENTARE IN Google

Food is good but this MC drive because the time is tight and you have to wait next to the door or are not allowed to drive after ordering because otherwise the time counts at the counter is incredibly annoying

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Arme . 2024-03-08

WEITERE KOMMENTARE IN Google

Too loud. This constant beeping sounds like an intensive care unit.

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nobbicolonia . 2024-03-06

WEITERE KOMMENTARE IN Google

McDonald's what do you think, quick, delicious, standard, always the same at every McDonald's, actually nothing different, just that the people are very nice

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Matthias Bergmann . 2024-02-15

WEITERE KOMMENTARE IN Google

Standard menu. Very long service. I stood on McDrive for a total of 20 minutes... Dirty.

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Александр Головатюк . 2024-02-10

WEITERE KOMMENTARE IN Google

They are very nice and the food tastes like McDonald's. Good!

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kyanoh Watkins . 2024-02-08

WEITERE KOMMENTARE IN Google

Mcs is somehow always quite full on Saturdays and you wait a good 20 minutes for your food

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Samed Sariyürek . 2024-02-06

WEITERE KOMMENTARE IN Google

I'm almost pinned to the ground

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Jasmin Wagner . 2024-01-30

WEITERE KOMMENTARE IN Google

First of all, the fries I was looking forward to, cold. Then chicken burger I threw up all night. Service was very nice but unprofessional, stupid jokes between each other... I haven't been to Mc's in a long time but I should leave it alone. It's better not to order common burgers, who knows how long they will be kept warm!

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Inci . 2024-01-25

WEITERE KOMMENTARE IN Google

I can't think of anything else about the store! I've been here three times in 12 months. It's dirty, the service looks like they don't even want to take the receipt! The fries are always soggy and apparently only fried for 2 minutes. It doesn't work at all! The Mc Crispy fart is dry and hard. As if it had been sitting on the shelf for 2 days! The Big Mac was falling apart on all sides and everything was cold. Mopping the floor might not be a bad idea!!! Dirty every time! This is true for the last time that I will be in this branch!!! Feel free to eat your great food yourself!

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David B. . 2024-01-21

WEITERE KOMMENTARE IN Google

Gud but the orther machines dont have englisch language

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Rossana Mangueira . 2024-01-09

WEITERE KOMMENTARE IN Google

Mittlerweile nähren sich die Preise einem Gourmet Essen...

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Maria Luca . 2024-01-07

WEITERE KOMMENTARE IN Google

The food is good but they sometimes forget to put some parts of the order in the bag

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M. V. . 2024-01-07

WEITERE KOMMENTARE IN Google

Ich komme seit 2005 hierher und es ist gemütlich hier..Der Kaffee ist sehr lecker und auch der Erdbeerkuchen lässt mich nicht kalt.

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Claudia Dorie . 2024-01-03

WEITERE KOMMENTARE IN Google

- unorganisiert - Mitarbeiter sind überfordert - schlechte Organisation

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S K . 2023-12-31

WEITERE KOMMENTARE IN Google

Wir haben über 60 min auf unser Essen gewartet… Unmöglich

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Maxi Bentfeld . 2023-12-29

WEITERE KOMMENTARE IN Google

Habe online bestellt, hatte trotzdem etwas gedauert bis meine Abholnummer dran war

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Frank Thomas . 2023-12-26

WEITERE KOMMENTARE IN Google

Nicht sehr klein kinderfreundlich.. keine funktionstüchtigen hochstühle...

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Sandra Fynn . 2023-12-22

WEITERE KOMMENTARE IN Google

Katastrophe!!! Am Drive Inn wartet man länger als in einem Restaurant !!!

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Silvia Inden . 2023-12-20

WEITERE KOMMENTARE IN Google

Mega unfreundliches Personal Haare im Burger Labbrige kalte Pommes Werde angeschrien vom Personal im Drive in Sowas geht garnicht

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Anabel W. . 2023-12-17

WEITERE KOMMENTARE IN Google

Leider wird es jedes Mal schlimmer und schlimmer! Warum so? Das liegt daran, dass ich viel gesehen habe, aber ich habe keine Mäuse gesehen, die im Lokal herumliefen😡😡

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GOOGLE GOOGLE . 2023-12-11

WEITERE KOMMENTARE IN Google

Mc Drive Abend heute nicht good er will nehmen meine Karte und mach zahlen selber geb 0% Erfahrung 😡

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Tito Wilily . 2023-12-11

WEITERE KOMMENTARE IN Google

On a pris 2 menu big mac ,le humble gers est froid,j'ai demande de changer,elle m'a donne un autre humbers qui est aussi froid, première fois et la derniere fois

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Guide Shen . 2023-12-05

WEITERE KOMMENTARE IN Google

Hab mir n cheeseburger gekauft und danach war mir 2 Tage schlecht

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Tim “TBone88” Potter . 2023-12-03

WEITERE KOMMENTARE IN Google

War nachts dort...Speisereste und Verpackunsmüll auf einigen Tischen..und mürrisches Personal..

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Werner Müller . 2023-11-29

WEITERE KOMMENTARE IN Google

Katastrophale Bestellorganisation - Katastrophale Parklplatzsituation (man wird vom Drive In über den gesamten Parkplatz zu einer Ampel, welche erst zum öffentlichen Straßenverkehr geführt. Ergo; Läuft der Drive In nicht - läuft der Verkehr auch nicht ab. Kurz: so lange haben wir noch nie für Fast Food und wieder auf die Straße kommen angestanden. Sorry, Never again

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Lea Mnilk . 2023-11-20

WEITERE KOMMENTARE IN Google

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location-iconAm Verteilerkreis
Fast-Food-Restaurant
outdoor_seating_21726takeaway_21726delivery_21726

Just finish work 30 minutes earlier on a normal day