McDonald's in Berlin

At the drive-in. I haven't had everything packed up several times now... nope and there isn't a word of regret from the staff... bad service

Nobody should eat at McDonald's anymore, the quality has been getting worse for years and now it's just embarrassing

Employees very unsympathetic food always cold

It's not the tastiest McDonald's

Here is like nice cafe. Also nice, clean.

Unfortunately there are always long waiting times and incomplete orders...

It’s your typical McDonalds just better

Super nice manager, helped me carry the food to the car and brought out the missing part himself. I was thrilled with the extra effort. Thank you.

This feels as close as to a McDonald’s experience as I would expect as an American. Atmosphere and cleanliness are both very good. The way burgers are put together is disappointing and our kids were given the same toy four times and it wasn’t even what we wanted. Service was fast and accurate though.

We were on our way to see LISA GERRARD in concert and thought we would drop in with the kids and get a snack. HUGE MISTAKE....dirty filthy floors, which we only noticed after we had paid. The smell from the toilets was disgusting. I have contacted both MCDONALDS and the GESUNDHEITSAMT´.

Ein Mc Donald wie jeder anderer. Die Umgebung ist hier schöner dicht am Grunewald. Hunde haben die leider nicht so gerne?!

I got kicked out because I looked Hispanic

This branch is one of the better ones in the group. The building alone is well chosen.

Here you can often wait 15 minutes or longer for your food. Update! After 30 minutes I got the money refunded. And I wasn't the only one. Underground.

Cheeseburger was taken straight out of the bag, unfortunately it was almost cold. Too bad

Everything was great, I was always very satisfied.

A “typical restaurant for the Golden Seagull”. It was still busy at 8:30 p.m. The branch is still very clean, the employees are friendly and the preparation is quick and uncomplicated. Orders were placed via the self-service displays. Parking space was a bit scarce, but I still found one. The star deduction for ambience, food and overall is of course due to fast food, environmental awareness and of course the not really sustainable and healthy diet. A visit is definitely a good idea for a stopover or as an emergency solution, especially since it is one of the group's better-run locations.

So they've gotten a little faster now, but today my coffee disappeared from the order, or the order that consisted of a coffee disappeared, unfortunately it was already paid for via the app, and they still gave me a coffee at the counter. I still imagined my breakfast to be more pleasant. And dogs are forbidden in this McDonald's... Since I assumed that dogs were allowed in every McDonald's, I of course sat there with my dog ​​and had to leave. I haven't had a problem with a dog at any McDonald's in Germany so far, that was the first time in 8 years. And I mean ALL over Germany because I travel a lot. What can you say about that? Berlin Zehlendorf??? On top of that, it was dirty. Tables not wiped and crumbs everywhere on the seats. I'm disappointed, I'll never come to this branch again.

My favorite Mäkkes. Are childhood memories. With Muddan and dog off to Grunewald and then off to McDs. Or just go sinning with Vaddan on Sundays. Was always cool. Especially when the Americans were still there back then. Always put you in a great mood 😁

Quick to make, fresh and always served hot for me.

We wanted to buy several MC Smart menus with children, but the drinks machine was broken. Instead of being offered to give the children apple juice or another drink from the fridge, we say “Then the children should just drink water”. She actually meant tap water with ice cubes. Not really customer friendly and uncooperative. Devices can break...everything is ok, but that's not how you handle seconds. No thanks.

Normally a reliable shop, today we simply forgot my double cheeseburger and the smart menu turned into a sparse menu with just fries. It's a shame, I won't forget that... this disappointment.

This is a restaurant. And the toilets, chairs and the tables are always dirty. The toilet even extremely dirty. Always. Disgusting.

Went to this McDonald's last week for a quick bite. Staff very friendly, order is brought to the table. I thought that was very good 👍 The negative thing is the condition of the dirty tables 😕😕 that shouldn't be the case. Very unsavory!!!!!!!!

Incredible…. Burnt burgers and when you brought this up, you were asked to just buy new ones instead of getting a new, you see, non-burnt burger as a gesture of goodwill. Given the prices for McDonald’s, it’s a no go…

2 weeks ago I was there with my family and I was shocked! The smell of old grease hits you straight away, completely listless, slow employees "serve" you in bad German and after you have your tray with your order, you notice that not a single table was wiped or clean. I asked the "manager" to have a table wiped down, he just grinned. Then I did it myself. Today I was at the drive-in and after no one answered the intercom, I drove up to order 2 cheeseburgers. The “manager” told me again that I should turn around and get back in line until someone has time to use the intercom. There is a shortage of staff. Absolutely painless, but it's not the employees' fault, it's the people who hired them. How important can you be to food, hygiene and respect? Absolutely symptomatic for this country now. Show me any McDonald's and I'll tell you what the country is like. Never again this branch on Clayallee!!!

If you know one McDonald's, you know them all. Only the employees are different in terms of niceness and politeness. We were lucky and received friendly service.

Disgusting after change of ownership (?). Everything old.

There was no toilet paper or soap in the toilet, although I asked the staff about it, they simply ignored it and it wasn't refilled. I ordered 2 cheeseburgers and said they didn't have ketchup and when my cheeseburgers arrived I noticed that one still had ketchup. The employee then spoke to me and she first tried to discuss things with me. Then I showed her the operator report/receipt.

One of the MCs. Donalds you can visit with peace of mind, hamburger was warm, fries were fresh, people were nice👍

Septisch lange Wartezeit als McDrive Kunde, 20 Minuten, nur 6 Fahrzeuge waren vor mir. Keine Kommunikation mit dem Mitarbeiter am McDrive Schalter möglich, man wird schlichtweg ignoriert.

I ordered take away, arrived home and received a completely cold burger and rotten curly fries. McDonald's quality standard is no longer what it used to be.

Good McDonald's near the university

Sweet branch. Saw it while driving past and then I just had to go in. The house looks really funny. Shortly before Halloween the branch was decorated in a really cool way and I've never seen it like that before. The staff at reception was very friendly, I wanted a Franzbrötchen, I was given a cold one and after asking for a warm one, they responded kindly, with a waiting period of course. I'll be back I think. So have fun :)

Deliveries extremely late. Today, when I called after 50 minutes of waiting for a Lieferando order, the employee couldn't even tell me when to expect the food. I then requested cancellation with a refund. The employee claimed that I would have to contact Lieferando about this. Knew this wasn't true as McDonalds had canceled on their own a few weeks ago due to a lack of drivers. A REAL REASON!

Usual fast food offer... indulged in for the sake of the kids 🍔🍟🥤 All tables were dirty!! Cleanliness?! 🚾 unusable... more frequent checks necessary...since many guests unfortunately don't leave things clean... just as you would like to find it yourself!?! Kind regards to the owner (Nazsmi ...)

As always, great here. Delicious food, friendly service, loving Halloween decorations and the rustic charm of the restaurant... we always like to come back

The service is usually very fast and you don't have to wait long for your order. However, sometimes parts of the take-away order are missing or the wrong food is included. It is therefore advisable to check your bag carefully

One of the best stores in Berlin. Location in the countryside. Great team, always trying to make the guest happy. The food is almost always great. Thank you very much, we hope you will stay with us for a very, very long time.

Mega long waiting time due to inability!!!

Incredibly unfriendly and slow! Never again

Please stop using dyson urinals! The drying function is disgusting and blows urine all over the place, it's also extremely un ergonomic

Considering that this the second McDonald’s restaurant in Germany opening in 1972 this place carries a lot of history. The location is somewhat quaint in the forest near Grunewald (Wald being a forest). Service is average and the place has a playground for children with a small seating area. Late night opening hours make this into great neighbourhood hamburger joint.

Actually good McDonald's but in my last 20 vegetarian nuggets TWO were made from chicken. That doesn't work. The one on the left in the picture is vegetarian, the one on the right has meat (clear to see and taste).

Very fast service, the rest is McDonald's

The shop was completely dismantled. No service, tables and benches are not cleaned. (Indoor and outdoor) There is no German language either. I want the Americans back.

One of my favorite McDonald's locations. Today's FileOFish was masterful, a perfect composition of a delicious tartar sauce, a crispy fried fish, half a slice of cheese and a soft roll that is second to none.

I waited 40 minutes for food!!! This is a tragedy! I will never come here on Sunday again.

I have no idea what has happened in the store over the last few months! Underground…. Food cold and the employees all seem to be there on the first day!!! (which unfortunately they are not)

One day I would like to experience that nothing is missing. 32 nuggets and a sauce. Thank you too....

In which language can I place my order in the future? German and English didn't work sometimes...

Yesterday it happened to me, I think for the fourth time now, that you couldn't order a shake in the afternoon. HELLO? If it's been clear for days that it's going to be really hot, then I have to make sure that there is enough material on those days for the entire day! What kind of management is that? So I canceled the rest of the order. A shop I won't go to anymore!!!

Fast service as you would expect from a McDonald's.

McD on Clayallee has been the go-to place for that little weekend midnight snack for over 30 years.

Pleasant atmosphere! Friendly service ❣️

Very good service and staff also so polite.

It's been a long time since I've been to McDonald's and I have to say I really like it there. I didn't eat any soggy fries at home when I ordered something to take away and the chicken nuggets are awesome.

The food was okay, and the shop itself seemed normal. The women's toilets were not only an imposition, they were unusable. One of the toilets was covered in feces and the other had a lot of discoloration and incrustations on and around the toilet seat. Something like this doesn't happen in an hour or two. It gives the impression that the toilets are not cleaned thoroughly very often. This is not only disgusting, but definitely not good for your health. If you point this out to the branch manager, he just grins and makes some jokes.

I can only agree that the quality here seems to have declined significantly. We used to come here often, I grew up in the area. And we even ate “fresh” on site. But it was, if I may say so, “disgusting”. Burger soggy. Fries hard and dry (as I said and the suburb! Which is an incredibly poor performance). Coca Cola disgusting without carbonation. 25 euros for that...so 25 euros thrown in the trash. Speaking of garbage. Garbage bin was overfilled and didn't look good, tables were germy and dirty. A disgusting 15 minute stay - without repeat. The branch used to be quite good.

Despite Corona, this branch is doing very well, short waiting times, enjoy the full offer but still to go, but better normal times will soon come back. All restrictions are now lifted

Ordered McRibb and medium fries to take away today. Fries were cold and McRibb was warmed up and was dried out. Remains of sauce stuck hard to the box. An absolute disgrace

I've been waiting 25 minutes for 1 cheese, once again an absolute juice shop!!!

This is not our first time here and unfortunately we have to say that the quality has decreased significantly. Apparently ingredients are used longer than intended. Today's Big Tasty Bacon bread was definitely older. The bun was about half stone hard. The peach yoghurt bag to take away was already past the "OK to" mark at the time of issue. Takeout order. Issue not before 5:10pm and the bag was ok until 5:04pm. I certainly don't have to say that it was cold when I ate it, as was everything in the order. This gives you some Burger King vibes and makes you lose your appetite. Real disgust factor, I don't want to know how long our food has been "over"...

It's just system catering, so you get what you expect here too. What's particularly good here is that there is a really nice outdoor area. On the negative side, it should be mentioned that the air inside is not good and always smells very strongly of fries. It could also probably be cleaned more often.

Very good in itself, but the displays and door handles could easily be cleaned more often. Sometimes you don't have enough cheeseburgers in your bag, sometimes you have too many Bigmacs. On site it usually doesn't take long until the food is ready, if you order it takes 1.5 hours to 2 streets away... But the employees are very friendly.

Drive in super nice service. Food served quickly and hot.

Mc drive once, forgot fries three times. You really have to check every order. Employees are very friendly.

Usual McDonald's quality in a special location. It always takes a little longer here, but it is clean and the service staff are friendly.

Unfortunately, something is often forgotten.

We arrived at the Mcdrive with a lot of hunger and the app full of coupons. The first challenge occurred when placing the order. Due to a language barrier between us and the employee, we were unable to place our order in the desired configuration. Since something like that can always happen, we parked the car and went to the branch. When the first attempt to order at the self-service checkout didn't work, we turned to the colleague at the checkout. After we encountered the next challenges at the checkout, both linguistically and technically, a colleague was brought in. He then informed us that our coupons could not be redeemed because they had already been activated on Mcdrive. In the end we left without food. Unfortunately it was not possible to redeem the coupons at the checkout and the staff seemed both overwhelmed and not interested in serving us as customers.

I used to always be here myself as a child, and after many years I'm here with my children and I really have to say that unfortunately it's gotten a lot worse than it used to be. I had to get a cloth myself to clean the table. At first the employee wanted to give me napkins, when I said I would like a cloth, he gave me a dry one which I then wet myself in the toilet. Unfortunately the service is poor even if the staff tries to do something right. Cold fries, complaint very complicated because of communication problems. So something really has to happen here, because you can't recommend it like this. Unfortunately, the toilet is anything but clean.

After a trip to Grunewald we visited this McDonald's and had our fill. This McDonald's store still has charm, character and ambience - just great. The overall picture is great. The team is doing a great job. It was well attended without seeming too crowded. The outdoor spaces with the sufficient play area are inviting for families with children and make a good impression. The food was hot and fresh. Thank you for the successful visit.

My friend and I ordered yesterday via uber ets and about an hour after we ate it started. My friend was sick and spent the whole night in the toilet. It was almost the same for me, except that I couldn't get down from the toilet The health department is definitely informed

The cleanliness of your toilets is absolutely bottomless!

One star is too many, rotten food. Dirty just disgusting.......

Very friendly food, super fresh burger, fries, top notch, I haven't had such a fresh burger in a long time

I was there for the first time today and when I got home I realized that a significant part of my order didn't make it into the bag. Not only is this a shame and disappointing, but it will also ensure that I don't come back.

The food was delicious . The staff reserved but friendly. The recipe was dirty, there were smudges on the floor, on the seats and even the pictures on the walls. It's better not to report the stains in the toilet corners. Very dingy overall

I love this place with all my heart💔

With one of the worst burgers I've ever had. The consistency was really terrible and it collapsed straight into each other. Fries stone hard and cold.

Beautiful and very calm location. Restaurant is setup in form of a hut. Food was decent.

Pretty dingy. Otherwise, just McDonalds

Cant beat a fish mac for a quick snack 💪🏼

Nothing here is healthy. Not a single thing!

Best Mcd in Berlin. Probably because it's close to US Embassy

So what can you say? Everyone knows McDonalds, but the service from the employees here at this location is subpar. It's either due to the employees' lack of language skills or because the employees don't want to. All you can say is never again!!!

Good store. Table service works

An unusual but very nice McDonald's from the outside. Inside everything is typical, somehow getting old and not really clean.

I recently had an unfortunate experience with several McFlurry ice cream orders that unfortunately did not contain the expected amount of toppings. When I politely commented on this at the drive-thru, I was initially offered an additional fee to add the missing ingredients. Unfortunately the lady wasn't so cooperative, I had to insist that she please refill me with the right amount of toppings or that I would like a new ice cream. I think the way she dealt with the customer, and her knowledge of German wasn't the best either, which makes it all the more difficult. Unfortunately, it is not the first negative encounter with the lady. Maybe the station at the drive in counter isn't the right one for now. I hope that my suggestion finds action.

Best McDonald's I've visited so far! Very clean ! The food was very hot and fresh! Top!

Closing the door at 00:22 even though it was supposed to be open until 1:00.. really disappointing. After all, other locations are more reliable

Just ordered and arrived home... and the apple turnover is missing... It doesn't work at all!!!! That's how you make money 😡

The last 3 orders via Lieferando something was always forgotten.

Mcdonald's offers a wide selection of delicious dishes that delight my taste buds every time. From juicy burgers to crispy fries and refreshing drinks - every visit here is a pleasure. The fast service and friendly staff make the visit a pleasant experience. I also appreciate the diverse options on the menu, which allows me to try something new every time. Overall, a place I like to visit to enjoy a delicious meal!

Great restaurant like any MC. Good for kids to play but not to consume too much fast food. The workers who work there are nice and friendly and even if they have a lot of work they are still positive.

Become shabby... tables neither cleared nor wiped... employees speak broken German... but no English either... 😂😂...

A very beautiful building!!! Inside and outside!!! 🫶

Considering the location and the prices, the sanitary facilities are a real disgrace. I've been here twice and the employees often seem overwhelmed. The restaurant is really flat

Slow motion fast food. Phew, this is seriously the worst McDonald's I know. Always a long wait (even if you are the only car, or only one or two cars in front of you). Fries are always limp, often too little sauce on the burgers, staff i.d. Usually not friendly, sometimes unfriendly.

This is a dump, not a McDonald's. Terrible service and always something missing…