McDonald's in Wiesbaden

Der Salat ist nicht frisch, die Toilette ist auch nach dem Essen noch nicht frei.

Nicht ganz so sauber.... Treppe klebt, Tische nicht ab gewischt

Ich war mit meinem Sohn da und wir haben das Maxmart-Menü gegessen!!!

Heute habe ich den schlimmsten McDonald's aller Zeiten erlebt. Ich bin über die Famelije reingegangen, habe 15 Minuten in der Schlange gestanden, um zu bestellen, und dann habe ich mich oben hingesetzt. Man muss für die Toilette bezahlen, das ist eine Schande für die Gäste, die dort sind. Meine Frau ist gerade mit dem Windelwechseln beschäftigt, und es gibt zwar einen Raum dafür, aber es gibt absolut nichts, keinen Platz, wo das Kind liegen kann, kein Papier, nichts Schreckliches.

Es gibt dort keine Station oder Funktion zum Einlösen von Punkten am Bestellschalter.

Der burger war sogar für mcdonald's burger ranzig der kassierer hat mich mehrmals ignoriert und die ganze zeit mädchen vorgelassen obwohl ich dran war und nach 20 minuten durfte ich bestellen wo er mir dann einen burger aus dem letzten regal gegeben hat und die verpackung war komplett feucht!!!

Das Essen braucht hier zwischen 1 und 6 Minuten, bis es kommt, und wenn viel los ist, kann es bis zu 8 Minuten dauern, aber das Essen war heiß, lecker und alles war gut. Ich habe alle Bewertungen gelesen و viele beschweren sich darüber, dass die Toilettennutzung 1 Euro kostet. Meiner Meinung nach ist das jedoch nicht gerechtfertigt. Außerdem können Leute, die dort nicht essen, einfach die Toiletten benutzen, was oft zu Überfüllung führt. Daher ist es richtig, eine Gebühr von 1 Euro für Nicht-Gäste zu verlangen. So wird es nicht zu voll, Personen ohne Verzehrabsicht bleiben fern und gleichzeitig können damit die Reinigungskosten gedeckt werden."

Heute habe ich McDonald’s besucht. Das Essen war lecker, vielen Dank dafür. Es gab jedoch einige unangenehme Punkte: Mir wurde kein Kassenbon ausgehändigt und ein Teil der Bestellung hat gefehlt. Außerdem war es im zweiten Stock schmutzig – Getränke waren verschüttet und die Tische wurden nicht abgeräumt. Ich würde mir wünschen, dass Service und Sauberkeit dem Standard der Kette entsprechen.

Nicht sehr empfehlenswert. Die Gestaltung ist sehr veraltet und es gibt nicht wie in anderen McDonald's Bildschirme zum Bestellen. Es fühlt sich an wie eine Reise ins Jahr 2016 oder früher, wo es das alles noch gar nicht gab. Der Service ist in Ordnung, Speisen sind typisch McDonald's. Aber die 1€-Toilettengebühr ist ungewöhnlich!

Also die Pommes sind unter aller Kanone ich habe sie probiert und musste direkt auf die Toilette ,du Pommes waren kalt und teilweise Hart, Der Koch war verliebt , die Pommes waren voll mit Salz. 3 Sterne durch die Burger gerettet 🤠.Bin zufrieden.

Also die Hälfte meines Cheeseburgers klebte an meiner Verpackung und hat nach nix geschmeckt deswegen die 2 Sterne.

Der schlechteste McDonald’s, den ich je in Deutschland gesehen habe. 30 Minuten Wartezeit für einen McFlurry!

toiletten sind eklig die tür klinke klebt kein toiletten papier schlösser abgebrochen man kann nicht zu schließen alles voll gepisst und dafür bezahlt man 1€

Alles lieblos, Personal unmotiviert, Tablett, Tisch und Stühle verschmutzt. Nie wieder !!!

Hat richtig reudig geschmeckt, der Service war okay und Ambiente halt normal aber das Essen war ekelhaft

Mitarbeitende stets bemüht! Die Armen können auch nichts dafür, aber ich verweise auf offensichtlich fragwürdige hygienische Zustände bei diesem McDonald’s. Man beachte weitere diesbezüglich passende Rezensionen

2026 und keine Sammlung von Punkten möglich und keine SB Kassen und vor der Tür war eine fette Maus hat mir Appetit verdorben

Ich war letztens hier und dass es hier generell nicht besonders sauber ist, kennt man ja das war aber gar nicht das eigentliche Problem. Was wirklich nicht geht 1 Euro Toilettengebühr zu verlangen und dann sind die Toiletten extrem dreckig. Es gab keine Seife und der andere Seifenspender war kaputt. Ganz ehrlich für sowas einen Euro zu verlangen, ist eine Frechheit. Mein Tipp… Geht lieber zu dem McDonald’s in der Dotzheimer Straße der ist 1000-mal besser. Dort zahlt man kein Geld für Toiletten die am Ende trotzdem dreckig sind.

Das Essen war ok man kann nicht viel erwarten von einer Fast Food Filiale da man nicht 100€ zahlt wie in einem Restaurant. Die Mitarbeiter waren freundlich obwohl Sie kein Trinkgeld bekommen wie Kellner welche nur deswegen freundlich zu einem sind. Bei den Toiletten sollte man lessen lernen da es dick an der Tür steht, dass diese kostenpflichtig sind.

Unfreundliche Mitarbeiter, kaltes Essen, es stinkt im Gebäude, man muss sogar für Toilette bezahlen 🤦🏼‍♀️

Sehr gute Bedienung und gutes, schnelles essen! Bin sehr zufrieden!

4 € für eine Flasche Wasser und 1 € für die Toilette

Totale Frechheit! In Deutschland sind Gastronomen verpflichtet zahlenden Gästen den Gang zur Toilette zu ermöglichen. Hier wurde ein Automat angebracht um jedem einen Euro aus der Tasche zu ziehen ob Gast oder nicht. Hab ich noch nie bei einem McDonald’s gesehen. War auch das letzte mal mit meinen Freunden hier in dieser Filiale zu essen!

Ich habe seit langen nicht so schlecht gegessen bei mc Donald als jetzt. Big mac also ehrlich früher war das brötchen weich und die soße schmeckt kake brötchen war hart wie ob man zu lange gebacken hat . Plus Cheeseburger genau das selbe die Mitarbeiter sehr unmotiviert werde nicht mehr da essen

Die Toiletten sind sehr ekelhaft, trotz ein Euro Eintrittskosten sehr schmutzig unhygienisch nie wieder.

Drei kleine Flaschen Wasser, 12 Euro. 12,12, in der Tat.

5 Kassen, davon nur drei geöffnet. Die Schlange ging bis zur Tür. Der Burger meines Mannes war kalt. Für die Toilettenbenutzung muss man 1€ zahlen und die Toiletten waren unter alles Sau, wirklich ekelhaft! (Schade, dass man mindestens einen Stern vergeben muss)

Der unbequemste McDonald's, in dem ich bisher war. Es gibt keine Bestellautomaten, nur Bestellung an der Kasse, und die Mitarbeiterin arbeitet sehr langsam. Dadurch ist die Wartezeit lang und der Service lässt zu wünschen übrig.

Das langsamste Fastfood, das ich je erlebt habe

Leider verfügen die Toiletten weder über eine Klobrille noch über eine Möglichkeit zur Desinfektion. Zusätzlich ist eine Bestellung direkt am Tisch per App nicht möglich.

So wie Stalingrad kalt war so heiß und Lecker sind die Hamburger hier

Die Pommes waren kalt, genau wie die Burger. Keine Servietten. Aber der Blick aus dem Fenster auf den Weihnachtsmarkt war wunderschön:)

That was the worst burger I've ever had at McDonald's. That can't possibly be McDonald's standard. It was kept warm forever, soggy, and truly awful. The restrooms were terrible too...

The food from this branch felt very processed (even more so than regular processed food I don't know why)

Negative points: I had to pay for the toilet despite having eaten, and coupons weren't accepted. I was told it was just bad luck.

This place is awesome! Be sure to ask for Lukas!!! He was the only one who wanted to sell us the cardboard cutout of Stromberg. Best employee ever! 👍🫡

Unfortunately, the cardboard cutout wasn't for sale. However, Lukas, the best McDonald's employee in Germany, tried to help as much as he could. The man is an absolute pro at his job and definitely deserves a raise. We're getting the cardboard cutout, no matter the cost. We'll be back.

Unfriendly and rude staff, disgusting food, food quality **** McDonald's is definitely not recommended, it's nowhere near as good as McDonald's.

We waited over two hours for our food. Despite asking the obviously Albanian manager several times, we were promised that the food would be freshly prepared. In the end, it arrived cold and stale. The manager's behavior was very rude and unprofessional. Very disappointing; we will not be eating here again.

I went there at 9 am for breakfast, the girl behind the counter assured me that they were open because I asked twice. When I ordered I was told they had no coffee and a McMuffin was a 15 minute wait. Not sure what part of if you are open we are ready people do not understand, it was after 9 am in the morning, you know not like it was 7 am. Do yourself a favor and don’t waste your time.

I ate at this branch with my family. Unfortunately, it was a highly unpleasant experience. The food itself was okay. Unfortunately, the restroom visit was anything but pleasant: 1. I had to pay €1 for each family member. What a cheek! We were customers who had already paid for our food. 2. To get change for a €2 coin at the register (so I could use the restroom), the manager had to be called. He then told me to ask the cleaner upstairs... 3. The restroom was filthy and completely unhygienic. Absolutely disgusting. There were no toilet seats in either the women's or men's restroom. Am I supposed to pay extra so we can clean the toilet before we use it?

I was at this restaurant with my family today. I had to pay €1 to use the restroom. The restrooms are incredibly filthy. There are no toilet seats. All the stalls were covered in urine on the floor. The bins were overflowing with sanitary napkins and bloody tampons. I was so disgusted and reported this to the staff. The woman I spoke to just sneered at me. I would love to report this to the authorities, because I'm sure they wouldn't accept this situation.

The food is delicious, the staff are friendly, the waiting times are okay, but the prices don't have to be so expensive.

Do not get the new chicken sandwich. It was extremely dry, like it was old and fried several times. There was not much chicken in the filet, just mostly breading. You're better off just sticking to the beef burgers. The upstairs dining area was closed even though the area in the ground floor was getting full. The employees are nice though.

It's just Mecces, but what's going on here is really crazy. It's almost 'better' to have Mecces delivered these days. lol They get everything 'freshly prepared,' and if you live close to town, the burger arrives piping hot. But if you eat/pick up LOCAL, it's an absolute disaster. You're now paying 2.50 (!!) for a single, ridiculous cheeseburger. Where is the 1x1 from back then? Bring it back! Because only THEN could you overlook this 'disaster'. I've spent 7.50 every time, and every time I get the most disgusting cheeseburgers you can imagine. Dude... crusty, crumbly, hard - are you serious? It may be fast food, but then no one prepares 47 cheeseburgers if no one eats them. They then sit there FOR HOURS. I don't want to know how old the burgers I just got are. 2 out of 3 burgers went straight into the trash. Just a bad joke.

So, I went to mcdonald's during breakfast time and place an order for 4 sausage mcmuffins. The wait was already long.I believe I waited about fifteen minutes. As one of the workers was about to pass me my order, her coworker reached inside of the bag and took one of the mcmuffins out and placed it on the tray of another patron, and told me he did not have the bread for another mcmuffin, and would I like another type of bread. I call B.S. on this because he literally could have asked the other patron that same question. As I know I was there before her! Its not her fault but I do t believe it was right to have such a cavalier attitude towards me as I waited that long to be teased with a completer order then told in the end when my order was complete that I had to pick another type of bread. Had this been asked in the beginning, it would have been more acceptable and I would have complied but, to watch him pull a sandwich out of the bag and shun his coworker for him to correct his mistake. His Co-Worker apologized and I was given back my money as I didnt want an incomplete order. He was even rude about giving me back my refund. To his credit, he did ask if I wanted the remaining mcmuffins, but I declined due to his demeanor and nasty disposition.

Hardly any plant-based options, just wraps and nuggets. No self-ordering either; you have to queue and wait at the checkout. Absolutely terrible for these days. The restrooms were also inaccessible, and the sanitizer was empty!

The upper lobby area was still closed as of 11:00 AM. Cobwebs on the ceiling at the rear left of the entrance. Windows not clean. Dirt/crumbs on the window track at the rear left of the entrance.

“Officially” open till 3:00am on Wednesday. Came at 00:02 and apparently closes at 00:00 everyday

I don't know if it's like this at all McDonald's in Germany. It's the only one I've been to in Germany, but I think it's wrong that they charge for eating at the restaurant.

A visit to the restroom costs €1, which comes with a voucher for the same amount, valid for three months. Ordering is still done the traditional way at the counter, which takes a bit longer since there are no vending machines. The food itself was good, though.

I'm asking the manager to make sure they don't close the lobby area upstairs at 7 p.m. just because they don't want to have to walk upstairs to clean it. You can't go to the bathroom or even sit down if all the seats downstairs are taken. It's just annoying.

Extremely disappointing to have to pay 1 euro when you've already paid for an order for 3 people. In other countries, tickets or codes for the restrooms are offered with orders. Which, by the way, wasn't clean at all.

Sorry I was so grumpy! There was no strawberry milkshake, and I was offered so many alternatives, but I rejected them all very grumpily. In the end, I went for the chocolate orep, but I'm sorry I was so impulsive!

An employee charged me twice for a coupon over the weekend. The payment didn't go through the first time... the bread was extremely dry and hard. After double-charging me, he just grinned at me and said I'd only paid once. I'll never eat here again.

What a store the worst Mc I know

This review goes to the restrooms. I pay €1 for these toilets, and they stink. They don't have a toilet seat, so you have to sit on the piss-covered ceramic. The door lock is broken, and you have to hold the door with your foot to prevent anyone from getting in. It's a disgrace to even charge money for something like this. Otherwise, a normal McDonald's, nothing special.

The service is very polite and the staff always friendly! Sometimes the sauce is forgotten, but if you ask, you get it immediately – and if something isn't right or doesn't taste fresh, it's replaced without any problems. Yes, the toilet costs €1, but you get a voucher that can be redeemed on your next purchase – so the toilet visit is essentially free. Overall, a pleasant experience!

It's mc Donald's, what else to say.

20 minutes ago I got a smart takeaway meal, they asked for the sauce twice and still didn't put it in 😭 give me my money back!

Quiet place and nice atmosphere

A colleague and I grabbed something to eat after work and ate at the store. When I went to eat my Chicken Big Mac, the bun was rock hard. I got a new one. When I then wanted to go to the restroom to wash my hands and do a little pee, I was told I had to pay one euro, even as a paying customer. Since we didn't get a receipt, this wasn't possible.

Date of visit: June 22, 2025 Outside temperature: 34°C – midsummer Unfortunately, my visit to McDonald's Wiesbaden was very disappointing. Firstly, the air conditioning in the interior didn't work at all. The air was stuffy and hot – if it wasn't used on a day like this, when would it be? Secondly, the restroom was dirty, and there was an unpleasant odor throughout, even though it was a paid service. This is unacceptable for a brand like McDonald's. I sincerely hope that management takes these problems seriously and makes improvements quickly.

Everything was better in the past, though.

1€ to use the toilet and it just stinks of 💩! Not sour!

Very nice employees who give a smile every day.

I was and it can be, try it and you will find out

Far away from the other McDonald's.

If you pay 1 euro to use the toilet even though you've eaten there, the toilets should be clean.

On average, dogs are not allowed

Standard McDonald's but service very slow.

Mcsmart menu costs €0.50 more than at all other McDonald’s. You must pay €1 for toilet even as a customer. They don’t give out straws. All they care about is money

Awful place, I don't recommend it, they didn't add my burger even though I ordered it, they made the wrong coffee, I asked them to fix it, they made me pay extra, no napkins, bad service, dirty tables and chairs, I don't recommend it, I'll say it again, and yes, there are no sockets, you can't even charge your phone!!!!!!!

Terrible service, everywhere is dirty, there is no self-service terminal, they did not fulfill the order properly, they almost did not listen at the checkout, no napkins, no chargers, everything is dirty👎🏿👎🏿

Why can't you collect points here? I don't think that's right. For me, McDonald's is McDonald's.

What an honorary brother at the checkout, we order a medium fries and a chicken burger, he says it's cheaper with the menu and throws in another 50g of fries and then he adds a gold glass for free even though it's not included 10/10 would come again

Best Mc's in Wiesbaden, staff extremely friendly and helpful, very accommodating. Keep it up!!!

The big Mac's bread was hard and cold there was no sauce on the burger and was a

Why the hell is the toilet chargeable? Why does your manager never give me a dime of change every time I order something? I don't care about the cent, but he doesn't even seem to want to give it to me - neither this time nor the last time. Last time I even had to ask him to give me my change. That's disrespectful. The fries are cold. And it has now become disproportionately expensive. The employees are slow.

Absolutely awesome..we should pay €1 to go to the toilet..we've never experienced that before..under no circumstances visit the store..

We don't rate the food here, just the toilet policy, because everyone knows what they eat here. If you want to go to the toilet (which were clean by the way) you have to pay €1 per person at a turnstile. We were here with our children on a holiday visit from Wiesbaden - so we came up with 4 vouchers that you can redeem when ordering. It's a good thing we didn't order first. However, when ordering, we were not allowed to redeem all 4 vouchers (as parents for the children) for an order for 4 meals, but we were only allowed to redeem one voucher per order/payment. At first I thought it was a joke! No! The lady at the checkout just shrugged her shoulders. So we paid 4x INDIVIDUALLY. What nonsense and effort. This could definitely be solved differently... So it was annoying and cost a lot of time!

It was fresh and tasty but the service was slow

Such bad coffee for €3.5. No standards

Attention, there is a toilet fee of €1 and the toilets are endlessly dirty... a shame

It was a nicer and cleaner store in the 90s.

The employee was very nice. The branch is old-fashioned, for example there are no self-service kiosks. It was like traveling back in time.

The employees are often unfriendly. The toilets have to be paid for, including by customers. Toilets are constantly dirty and there are no toilet seats. Disgusting... in addition, it is unfortunately now impossible to eat there on site. All the places are occupied by large foreign families who sit there together for several hours with just a coffee and sunflower seeds at full volume. Very sad that it has now become a living room for some people.

McDonalds for all fast food lovers.

McRib no sabe a costilla o sándwich de cerdo La carne es sosa e insípida El pan está bien Salsa demasiado dulce Los sándwiches apestan no comerlo en Alemania estaba en los EE.UU.

Coupons don't work. Burgers and staff were good.

Unfortunately there are no terminals and so everyone has to go to the counter. Things could sometimes go faster there, which is not only due to the staff, but also to the indecisive people. But the food is always quite good, but you have to wait a bit, but it's better than the other way around. During rush hour, the handling would have to be a little better, but all in all it's okay. What I find cheeky is that as a customer I pay for food and have to pay an extra €1 for the toilet. If I am a paying customer, I expect to also be able to use the toilet at no extra charge. That used to be the case too. Not anymore.

Toilet, for a fee of €1... it would be okay if they were at least clean!!!

A very beautiful place, the fries were really crispy and two mcsmart menus were somehow ready in like 40 seconds

The service was great and.with a smile. Note that there is no machine for ordering food and it costs 1 Euro to use the bathroom.

Incompetence, disgusting customers. Sometimes there is a line for all checkouts, sometimes not. Every employee and customer invents their own rules and the floor throughout the restaurant is sticky, almost making you take your shoes off. Just disgusting! Beggars come in and scrounge at the table, unbearable

1€ toilet fee for non-lockable, completely filthy toilets.

When it is faster to use the drive-thru, something is wrong. Defeats the 'fast' of fast-food.

One of the worst McDonald's branches I've ever seen. Unfriendly people, very dirty and the food was cold and inedible

More than half an hour for them to serve you to take 1 simple 🍺 Then I waited even longer and on top of that the waitress forgets to bring it to me, bravo! And to top it off, I spoke to him in German and he responded in English. The service is despicable and selective, it focuses only on serving men, it didn't even look at me. 2 hours sitting like a fool not to drink anything.

The employee at the checkout is very rude and doesn't really listen. I order hamburgers and ketchup but only get the hamburgers with ketchup. The store is also very unhygienic and uninviting. It would be nice if there were competent employees, but that's not the case!