Kentucky Fried Chicken in Wiesbaden

The food was a big disappointment. The chicken wings had an unpleasant sour taste, which indicates poor storage. The legs were simply inedible - not even a dog wanted to touch them! The coleslaw was also a disgrace in terms of taste, as was the mashed potatoes and the accompanying sauce, which was completely tasteless. The service also left a lot to be desired. The cashier seemed uninterested and unfriendly. Our request to change the side dish from 4x fries to 2x fries and 2x coleslaw was categorically rejected. We have never had a problem with such adjustments in other KFC branches. Here, however, it was said that the boss forbade it. The focus should actually be on the customer – after all, we pay for the service! This attitude was more than disappointing. We paid around €70 in total for two people and in the end we could only drink some Pepsi Max. The rest of the food was so inedible that we left it alone. Even a dog we gave the clubs to refused them. That speaks volumes. Sometimes people who have little experience in an area should stick to their own strengths instead of taking on foreign concepts and disappointing customers' expectations. My advice: avoid this branch. Instead, I recommend the KFC in Mainz-Bretzenheim, which leaves a much better impression. As long as nothing changes at the Wiesbaden branch, I won't eat there anymore. It's sad to see how much the quality has dropped compared to 20 years ago. R.I.P. KFC Wiesbaden – once a legend on Schiersteiner Straße. Maybe it would be better to close the branch completely. Or give it to someone who knows exactly what to do!

Unfortunately, the wrong order was repeatedly handed out at the drive-in.

The portions have become small, tasteless and very unhealthy.🙄

The last food, old and cold and expensive. The worst KFC in the area

Since the US barracks across the street have been empty, the portions have become smaller, the prices have become higher, and the quality has declined.

Finally a great KFC in Germany! Food was good and fresh. Staff nice and quick (that’s exactly what a fast food should be!) After renovations there’s automatic kiosks to order making it easier. Location is pretty clean 4 stars only due to the lack of WiFi and early closing times, otherwise would be 5⭐️

Far too expensive for this poor quality. The taste is very bad

Years ago great food of taste and quality! Yesterday I was there again for a long time, but also the last time! Burgers with extras that couldn't save this tasteless meal. Hardly any chicken on the burger, Zinger??? Laughable, just disgusting, little, expensive! Same thing with the wrap (last attempt). The unclean toilets topped it all off! It's a shame what happened to the store! I won't go there anymore!!!!

No more comparison than years ago Expensive and disgusting Zero taste No more

Online ordering = rip off. Ordered and paid online. Staff on site refuses to hand over the menus, despite written order and payment confirmation. No response from customer service after multiple complaints.

If you like chicken and aren't averse to fast food, you'll get your money's worth here. My favorite has been the young one for years. Cross, spicy, delicious.... However, I would warn you against automatic ordering.. Cheap burgers like the Crispy Cheese or de. Crispy Chili Cheese is only available at the checkout. That's not okay and has a bad aftertaste.

Sehr teure Zwinger Burger mit Pommes groß welche klein war. Pommes lauwarm schlapprig Chicken auf dem Burger war auch nur lauwarm, bisschen Mayo auf dem Brötchen und minimal Salat. Alles in allem trocken und kalt. 11.58 Euro weil ich noch bisschen Käse auf dem Zinger haben wollte. Absolutes nö go zu früher. Was ist da los??? Beim letzten Mal waren die Hot wings nur fettig und fast kalt. Es ist grenzwertig. Da geh ich lieber zu tastys und zu Mr Pizza um die Ecke. Immer frisch heiss und man wird satt für weniger Geld!!

Of all the fast food chains, the most sensible and tasty. At least you can still get real meat here, the chicken wings are a little smaller than they were back then but still taste good overall, you can accept it as emergency food

Food is OK, but way too expensive

Very expensive, for less money and a better atmosphere you can get a lunch menu at the Italian restaurant.

I got my wrap completely burnt, sorry but really disgusting

No matter what I order, there's always something missing, no matter what, but when you order take-away and see it at home, something zzzzzzz is missing

Food would be ordered from Lieferando - delivery time max. 50 minutes -> After 2 hours of waiting, the order was canceled without notice and when you tried to call beforehand and ask where the order was, the customer immediately answered. Pure disappointment.

Service was a catastrophe, the waiters had private conversations in their local language while they were preparing the orders (where half of them were missing or the wrong burgers were given out), and people were also fiddling around with their cell phones! Ambiance is good, but the order board where it says ready for pickup is somehow wrongly placed (not clearly visible) Why are there now only Zero drinks?

I won't eat there anymore, I ordered 2 zingers and there was something wrong with the meat and I've had severe stomach pains ever since

It's just incredible. There are only diet drinks and according to KFC it should stay that way in this branch... so in fact you can't drink anything anymore... How can a restaurant be so arrogant as to tell its customers what they can drink? Well... for me this means, NEVER AGAIN

The food is great. Sometimes the stripes are a bit dry. Prices have gone extremely high. With the new terminals it has become more difficult and limited. For 4 people about 70 euros for relatively little. Often something is forgotten. Whether a drink or something else.

It's a shame, the food, the typical taste of KFC has deteriorated extremely, the cabbage salad was no longer as mayo-rich as it used to be, the seasoning on the chicken was so bland, no crispy breading anymore, the zinger was so-so and the fries were ok. Overall not recommended. The employees are very nice and accommodating.

Food was good! Not oily and greasy, I don’t know why KFC is better overseas than in the USA…

It used to be better. No longer recommended.

In the 1990s, early 2000, it was the best restaurant in the world. Currently the cabbage salad doesn't taste good at all. I don't know what kind of sauce is in there. The chicken pieces have become very small. The last time I got a hot wing was chicken parts, which are more expensive. I just feel ripped off, the prices are high if the quality would at least hold up, that's not even a given. So currently I'm already disappointed with KFC and won't eat there again and can't recommend it to anyone. Thanks.

It's a fadt food restaurants they are the same everywhere

Delicious as always. Nice whole pieces instead of shaped meat. The price is already in the upper segment for fast food.

It's getting more and more expensive, but the taste is getting worse and worse. Unlike other fast food chains, service here is very quick. Nevertheless, I wouldn't recommend KFC in the future, it's just not worth it anymore.

Food is like in any KFC, but the toilets were not usable (that's why I was there).

It doesn't taste like it used to, hand portions or burgers, and the inside looks like kindergarten. And very expensive. For two people €38.20

Historical film theater with arthouse cinema, children's cinema, original sound films, ..., drinks bar and no popcorn ‼️

Love KFC; however, we got our food to go and got home, only to find that we were one sandwich short. Also, I have ordered their coleslaw twice, and it has a fishy taste. Needless to say, I won’t be eating there again for awhile.

Dirty, dirty toilets, never again! My opinion, how can you judge service if there is none!

Unfortunately, it is often loud and chaotic in the KFC. Drive in always works smoothly, so we only use it if necessary.

My wife and I are still hungry afterwards

Last piece of junk, never again

That was the last time I ate at KFC. There are no more spicy chicken parts. The meat was dried out and the meat in the burger was never that small again.

We go there often with my son and are always satisfied with the service and quality

I was disappointed to discover that Kentucky has almost completely changed the Zinger recipe. Chicken was almost raw, breading wasn't even a millimeter crispy, on the contrary, it was mushy. It looked very unappetizing from the first moment and tasted accordingly. Huge disappointment. That was definitely the last Zinger I ate there. In general, I will think about eating there again, there are now much better alternatives, namely smaller snack-style shops where the food is actually 10x fresher and tastes better. I won't even comment on the fries!

After the renovation it became chic, but it was always delicious at KFC. There are deductions because you are first asked to order at the terminal instead of at the counter from a flesh-and-blood person. Only after I said I didn't want that was I still able to order at the counter. And besides, there were only “light” drinks at the drinks machine, I hope they change that.

Unfortunately for me it's only worth 2 stars. Price performance is no longer right. Quality and taste are no longer in harmony (meat has shrunk and the bill is inflated)

The food was delicious and fresh. The service was perfectly fine. Overall, everything was to our satisfaction except for the drinks policy in this restaurant. Why are there only zero drinks there??? In my opinion, this is absurd since there should still be a choice between a “normal” Cola/Pepsi and the sugar-free version. Just like with the limos. Only the iced tea wasn't zero

KFC Wiesbaden, Schiersteiner Str. 80 10:00 p.m The hot wings were dried out, lukewarm, disgusting as if 2 days old. 🤮 Does KFC have no rule about how long they can stay in the warming container!? If there is a regional manager, please send/forward it to him.

Die Hotwings waren vertrocknet und lauwarm wie vom Tag zuvor. Ekelhaft! Gibt es bei Kfc keine Regel wie lange die im Wärmebehälter liegen dürfen!?

Employees behave like they are in the Turkish Bazaar. They call back and forth and we are overwhelmed on a Tuesday lunchtime. The smell in the toilet makes you disabled and blind. All tables dirty or greasy from last week. KFC isn't what it used to be for a long time. I can't associate the new design with KFC. I feel like I'm in the wrong store. A pity

Became very expensive. Small pieces for a lot of money.

The service was not very good, they do not know how to explain to the foreign customer.

First of all, it's extremely difficult to get a parking space. My family enjoyed the food. They love it. I was just the driver.

Freshly renovated. Always fresh, perfect KFC food. We always enjoy coming here

No more spicy chicken pieces. Became very expensive.

One of the best Kentucky F.Ch. Stalls with MEGA breading and juicy chicken bones, excellent staff, outstanding in dealing with customers and nice German-speaking drinks dispensers. Even saw a few B-C celebrities driving away. Thanks Ken.

We were at the KFC restaurant last night. The service was an absolute disaster, you couldn't expect a complete sentence from the seller and the service was rather poor. The prices are absolutely overpriced. We will not visit this store again.

Just under €15 for a 3 small chicken pieces menu. Small bag of fries, small pot of salad and 1 drink.

A typical US fast food restaurant. The food was delicious and, as always, high in calories. The staff on site is friendly, quick and tries to fulfill our wishes. Not a gourmet temple, but always worth a visit.

Today was the last time I ever bought anything from KFC. In less than 3 months 4 or 4 May price increase. The chicken pieces are tiny. For the price of a box of €14.49, you can buy a chicken next to Kaufland. Never again KFC!!! In the photo the fries, drinks and salad are not there. But it doesn't change anything.

You can do it. Don't expect a culinary treat. Fast food.

I've never had such a bad meal at KFC. Live animal in wrap. Everything is very loveless. The fries tasted floury. The food used to be much better!

Hello KFC, I'm a regular and always pick up at the car counter. The employees and their quality are completely different. When your husband is on the Micro "Khan", then everything is always perfect!!!! In my opinion he should be nominated for a huge raise. His service at the counter is always leagues better compared to the rest of the employees. Greeting A

Once I ordered Drive Deal 1 at the drive in (15 hot wings + 2 fries), the employee told me they no longer have them. After saying on the app that the deal was valid until 4/3/24, I was just told it was sold out. I mean, how can it be sold out, then they wouldn't have to have any Howings anymore. So you advertise something and don't keep your promise. impudence.

Parking space available. Food as usual from KFC. There was a school class in there, so it was loud and a little chaotic.

The food is OK. If you want something quick to eat. But unfortunately far too expensive. I don't think prices are realistic anymore.

On Sunday evenings, at 10 p.m. you can no longer get original chicken pieces. That's weak!

Two extremely measly pieces of chicken for €7.49 is a complete rip-off. I won't go there anymore.

Ok for a quick meal. Quality was far better. Prices relatively high. Have been on and off for over 20 years. The employees should be mentioned positively, especially the extremely long-standing employees.

Wir haben Essen mitgenommen und es hat wie immer Klasse geschmeckt.

Leider immer teurer und es gibt keine scharfen Hähnchenteile mehr. Irgendwie nicht mehr so geil wie früher. Schade Ohne Gutscheine ist es sowieso vieel zu teuer.

KFC ist leckeres Hähnchen mit freundlicher Bedienung. Und so war es auch.

Leider muss man Glück haben, dass die Bestellung "korrekt" ist. Mehrfach wurden Burger anders gemacht als explizit gewünscht. (Unverträglichkeiten) da ist es ärgerlich wenn man es beanstanden muss oder es gar erst Zuhause bemerkt.

Getting worse... - How unfortunate

Vorweg gesagt: das Essen in diesem Lokal ist für ein Fast-Food-Restaurant in der Tat überdurchschnittlich. Leider trifft dies auf den Service eher nicht zu. Bei einer größeren Bestellung (6 Personen) braucht das Essen recht lange. Auch bekommt man entweder Ketchup oder Mayo serviert - ohne das man entscheiden kann welches von beiden man haben will. Als ich dann versuchte den Ketchup in (im Nachhinein eher mittelmäßige) Mayonnaise umzutauschen wurde dafür 40ct verlangt die ich dann auch bezahlt habe. Das ist bei der Konkurrenz besser gelöst. Leider missfiel mir auch die Hygiene der Toiletten. Eine Toilette war sehr dreckig, der Rest okay. Das geht besser! Dennoch hat der lobenswerte Geschmack des Essens die Probleme größtenteils wett gemacht.

Leider keine Spicy Hühnerteile mehr.

I personally love KFC, especially there fried chicken tenders. But everytime I go to KFC, either its not fresh and cold or it takes up to 1 hour for the food to come. But this time it was different because the food came 10 mins after my order even tho my order was big and they tasted so fresh and new. Place is cute and friendly staff.

Nie wirklich frisch, grundlegend nicht die beste Qualität

Ausgezeichnet Gut. Wie in USA.

Wenn Janina nicht da ist komme ich nicht mehr😅. Wie kann man nur so freundlich und lieb sein.... noch nie erlebt. ICH KOMME WIEDER. Total begeistert 🤩

Schmeckt an sich Hammer. Fleisch und Püree werden aber gefühlt immer weniger und die Preise sind leider utopisch.

Bürger kalt, Allgemein hat das Essen wohl schon sehr lang gelegen. Schmeckte entsprechend fad. War nichts!!

Para el que le guste la comida rápida, este Kentucky Fried Chicken está muy bien. Tiene aparcamientos, y en el interior mucho lugar para sentarse. Tiene una decoración bien bonita.

Der Mitarbeiter war sehr zuvorkommend und hat alles super nach Wunsch gepackt. Ich vermisse nur die Chili Cheese Fries

Sehr lecker und ist sehr sauber

Bester Kentucky in Wiesbaden. Immer Frisch. Schade das es das Metall Besteck mit den Porzellan Teller nicht mehr gibt. Da war noch Umwelt Beswusst! Nicht heute die ganze Pappe.

Preis Leistung passt nicht mehr, Sauberkeit im Restaurant könnte besser sein

ja leider wurden die Preise erhöht! Es gibt leider auch keine scharfe 3er Menüs mehr und kein Püree

Top Deals mal was für die Seele 🤩

Lecker, warm, gute service, schneller, Sauberkeit.

Essen war Mal wieder gut. Bei gutem Wetter wieder draussen gegessen. Einzige Manko, war, das wieder keine Papiertücher zum Hände Abtrocknen da waren, das scheint schon normal zu sein 😬

Akzeptieren Keien Coupons, essen standart, Toiletten Stinken

Man sollte immer sein Essen immer kontrollieren 2 x mal wurde mir mein Zingerburger vergessen

Es ist richtig mies geworden. Geschmacklich, alsauch das ganze Drumherum. Für ein Schnellrestaurant sind die Preise überirdisch. Ich gehe nicht mehr hin.

Gute Beratung und Service beim Bestellen und eine ,Kentucky entsprechenden, gute Qualität von allen Speisen die wir hatten. So kenne und liebe ich Kentucky.

Richtig lecker gerne wieder aber da war irgendwas komisch bei meinem Fleisch hat aber trotzdem geschmeckt. Pommes wurden versalzen aber trotzdem 5 Sterne wegen dem leckeren Fleisch und dem Ambiente

Das Essen ist ja fast immer ok. Aber die Klos sind echt übel. Sogar schon direkt bei der Öffnung am frühen Morgen. Die müssen mal gründlich gereinigt werden. Seife war leer. Und das nicht zum ersten Mal.

It's KFC... food is good, fresh and quick. I've been a few times now and the food is never less than the best you'd expect. Service is friendly and the place is very clean.

Die Speisen waren geschmacklich nicht akzeptabel - labberig und lauwarm. Für mich war es das letzte Mal, dass ich dieses KFC Restaurant besucht habe.

Ohne diese Produkte werden wir kfc nicht wieder besuchen, ein großer Fehler ist diese Entscheidung. Nicht jeder der h&s Produkte kauft, wechselt auf normale, wir sind dann zu mcd.

Nur noch teuer, schlecht und geschmackslos .. auf de Werbebanner in den Werbeheftchen werden immer noch scharfe Hähnchenteile abgebildet aber es gibt keine leckeren scharfen Teile mehr… das war es mit KFC

So viel Geld für fades öliges Chicken. Dann gehe ich lieber zu einen Hünchengrill an der Straße, da schmeckt es besser und ist billiger!

Da es keine scharfen teile mehr gibt werden wir nicht wieder kommen. Die normalen teile schmecken fade und triefen vor fett . Nur noch ekelhaft

Wenn es Keine scharfen Teile mehr gibt haben die mich zu letzten mal gesehen. Nur mit Ihrem Zinger und den Hot Wings locken sie keine mehr in das Resturant.