Kentucky Fried Chicken in Hagen

Save wherever you can!! No service No table cleaning No heating running (it is very cold there) Prices have gone through the roof!! Was there last time!!

Just bad!! Staff don't speak German, things are missing when ordering, the things that were ready were done wrong... Simply catastrophic.

Very fast service and very tasty menus, I can highly recommend it and you'll be full

These unempathetic, incompetent and incompetent employees do not deserve 1 star.

You wait 30 minutes for your food

The food at KFC in Hagen was really freshly prepared and the waitress was very friendly - a big plus! Unfortunately, the cleanliness in the branch leaves a lot to be desired. There was no clean seating and there was leftover food everywhere. The tablet return point was also overcrowded, which reinforced the impression that hygiene was not the focus here. Even if not all guests fulfill their duties of consideration, the restaurant should ensure regular cleaning. Unfortunately, you lose your appetite in this atmosphere.

Sorry, but it was really bad. Nothing positive

Even though I pre-ordered online and there was another customer with a large order in front of me, the employees apparently had no idea what I had ordered. I spent a good 40 minutes in the drive-thru!! When I got home, I realized that they had forgotten a burger and mixed one up.

KFC what do you expect? Either you feel like it or you don't

Wir hatten extra vorher im Internet bestellt, aber nichts war fertig. Hinter der Theke war nur Chaos. Völlig unorganisiert.

Been to Kentucky many times. But I have never experienced such a poorly organized store. Staff friendly but overwhelmed. The floor was very dirty… there were chips and bone remains everywhere. Very unhygienic. I won't visit again.

Ordered online via Uber Eats. Only half was delivered. Called several times to no avail. KFC showed no interest in fixing the problem.

Online bestellt über Uber Eats. Es wurde nur die Hälfte geliefert. Mehrmals angerufen, ohne erfolg. KFC zeigte kein Interesse um das Problem zu beheben.

Music choice questionable, songs only play for 10 seconds and are too loud

Good KFC space, very well designed and with good service

Worst KFC to date eaten without a word, not just tasted like flour

Overall good. What doesn't work at all is the soap in the dispensers in the toilets, 1. the soap smells like hell 2. does not foam. 3. I doubt that the soap has any effect at all! Please change the soap urgently.

Good for a quick snack Delicious chicken

Very bad. Way too spicy and chicken degoutant. Super expensive and you can't eat this crap.

Great team, food tastes good, service is great

Today I was at the KFC in Hagen and unfortunately I was extremely disappointed. I ordered food for two people for €32, but it was incomplete - and we weren't even full. I pointed out the missing chicken bits to the employee and he said he would bring them right away. I'm still waiting for it. I definitely expected more for the money, both in terms of food and service. The price-performance ratio is simply not right here. Very disappointing.

Very good refreshing place and you eat very well, everything of quality and highly recommended

Great service and very tasty food. Always my pleasure.

Actually zero stars, we have been to the Drive Inn 5 times and have ordered three to five products per order. the order wasn't even complete, Apparently the employees are unable to check the order and count to 5. I have never seen or heard anything like that anywhere in my life

So in the worst case scenario, this restaurant would be interesting for the health department because it really isn't recommended. We wanted to test the restaurant today and ordered for 60 euros. There was no one inside the shops. There wasn't even a hello there. That's really good form. Ordered food using the greasy ordering system, didn't get an order receipt. Then we unpacked our order at home, of course everything was microwaved, and we had to warm it up. Chicken ordered normally, it was as if Tabasco had been poured over it. Fries Chilli Chese 2* ordered was also delicious, but wasn't there. There should be 8 identical chicken parts, but you only get 1. Not good in taste. I only have two recommendations. The health department should go in there. Manager from McDonald's comes in and the thing works.

Food was good as you would expect from KFC. Service was friendly. Cleanliness left a lot to be desired, which is normally 0 star, and the sanitary areas weren't nice either.

Unfortunately one of the less good experiences with the franchise. Poorly prepared, rather fragments and restaurant unkempt. It's a shame, things are better elsewhere.

Does anyone here actually read these reviews and are you at least a little ashamed?

The food was good and was delivered quickly. Big parking place. Nice overall.

Food was average at best, burgers were ok, fries were lukewarm, chicken pieces for over 10 euros were a joke in terms of quantity, dry and therefore overpriced. The outside area (terrace) was completely littered and apparently no employee cared. I don't have to have it again.

Nice atmosphere, good service and the food is ok.

Food prepared quickly and tasty... normal prices Lots of fish in the water

Floor has stuck. Zero drinks only. Service seemed stressed and overwhelmed. It's fast food, but also very, very low by fast food standards. It's sad what has become of it in the last few years. You have lost one + X customer.

Fries looked like cardboard, the so-called burger looked like it had been eaten and put back on the bun. Service is zero, they always look like that. I won't even recommend "feeding" there to my worst enemy

It's better to avoid this place🤢 The food (in the afternoon) was a disaster, absolutely dead-fried, extremely dark, dry and cold. Looked totally unappetizing in the cardboard box. Not only were the fries cold, you had the feeling that you had gotten the last bit (smallest pieces) out of the drawer. Never again!!!! Not recommendable!!!!

Always delicious and a better alternative to burgers...

There was no Capri Sun or a toy in the children's menu. If something e.g. If it is not currently available, this should be displayed at the order kiosk. I understand if a product runs out during the holiday season. But information in advance would have been nice.

We recently visited the Kentucky Fried Chicken in Hagen and unfortunately I have to say that my visit was extremely disappointing. Even though the store wasn't busy, all the tables and the floor were incredibly dirty. There was leftover food everywhere, which made for a really unappetizing picture. All the tablet trays were also extremely overcrowded. The staff was even worse. The team, consisting of three young people, smoked leaning against the kitchen door and paid absolutely no attention to the catastrophic conditions in the branch. It was obvious that cleanliness and customer service were not a priority here. Overall, my experience at KFC in Hagen was really disappointing and at a price that was in no way justified. I cannot recommend this branch under any circumstances.

Were here this evening with the entire family. An absolute experience both in terms of taste and service. Everything was super fresh and tasty, which is not usual for such restaurants. Everything is extremely clean and absolutely recommended. Don't let the bad reviews put you off, because we were more than satisfied. It's not surreptitious advertising but it's really great. We were especially overwhelmed by the extremely nice staff who made our order great! LG

Fries cold and gooey, iced tea very diluted, 1 mini chicken for 11 euros. A cheek. It's best to avoid the restaurant. I will definitely do it

Friendly staff and very tasty food. Unfortunately, nothing if you're in a hurry. The shop is clean, heated by a construction site heater. Is very conveniently located.

Unbelievably bad Hair in food Unfriendly service You are forced to drink Zero products Shop dirty and sticky Simply the worst KFC in Germany

Please change your employees at the drive in counter... The waitress took the wrong order and bagged it. After I asked her about it, she said that I had ordered it and made me feel guilty if I didn't take this burger and they would have to throw it away. She gave me 4 packs of cold fries for it, didn't know who was supposed to eat them...

Very clean, food was prepared quickly. Little going on on a Sunday. Food was fresh and warm.

Great, I was just there and forgot to pack the chili cheese fries. It's not worth driving back because we have to work now... Disappointed :( I know it can happen and I could have checked the order. But honestly, it has to work that way. I should revise your review. Ok I'll do. It was just there and delicious as always. Then something was ordered for the family at home and the order was “forgotten” twice. In the end I waited an extra 30 minutes. Oh well

Despite the fact that the shop was empty, several tables were really dirty, there were only sugar-free drinks from dirty dispensers, cold food was complained about and replaced without any problems, but by a very unmotivated employee, burgers were served extremely sparingly, we don't have to have them again

So Hagen is great, everything is super fresh and if you can't handle the order tray, they help

Sitting at a dirty table, after repeated requests a service person came and cleaned the table more badly than well. Food was lukewarm, staff rather listless and more concerned with themselves and little with the customers.

Edit June 11, 2024 Unfortunately there is no decent Pepsi anymore, only zero stuff.

Hello everyone. Placed a takeaway order. I ordered for just under EUR 37. I was under time pressure and didn't check immediately. When I did, I almost fell out of the car. Almost half was missing and the food was lukewarm. I'm sorry, but something like that is not OK

Fast service, friendly employees. Clean place. Gladly again

Very good food and very good service

Very good food and very good service

Better than at McDonald's where you don't feel full at all, here I bought a box for €6.99 and I'm full for the next 2-3 hours, nice staff and the fries are better and nicer than at McDonald's 😁😉

Food was great, ambience was good too, service wasn't quite as good that day. Still recommended

Best KFC in have good employees and always clean

Very nice service and the food tastes great!

Great staff, great food, good quality

Very reliable employee. Clean shop. Thanks to all the employees who were very reliable and friendly and helpful.

1 hour for 2 things and they had nothing to do (no order and no one in)…

The food is great and so are the staff

Max food and great employees only the late shift

Who doesn't know it so I don't have to say much about it. We had to wait quite a long time for our food in the evening and the prices here are through the roof

Eat maximum but the old grandma who works here is very bad and unhygienic

Baba eating late shift is awesome

We ate at KFC several times! Food was super tasty but everything was totally overpriced. Apart from the hygiene, a piece of chicken is stuck to the lamp and when we were there again a few weeks later, the leftover piece of chicken was still stuck! Hiring or training urgent hygiene staff doesn't work that way!

The place is wonderful and the treatment is excellent. Thank you KfC

Always super tasty and good service

It just served its purpose. As always, it was a good decision haha.

During the week everything works perfectly and to our complete satisfaction. A disaster on Sundays and public holidays, and again today. The employees are obviously overwhelmed after about 5 orders. The waiting time today (Whitsun) was 20 minutes and another 20 minutes for a burger that was ordered. When asked, we were assured that the burger would take time. When I asked again, the burger was actually handed to me. Then it was cold. The tables were wiped, but the chairs were standing wild. Garbage dumpsters were overflowing. Over half of the ordering terminals were out of order and the terminal touch screens were completely greasy. This also applied to the drink stations: the typing surfaces were greasy. The shelves of the drinks stations were under water, or cola or something similar. In general the staff seemed sleepy. It doesn't work that way. How about appropriate training for the MA?

I think the food is very tasty, that's why I often come here to eat. I think the €6 menu is great and I often buy it

Very tasty, and friendly service.

The food is great, especially the late shift Jalal is also great thank you for your efforts

Best kfc I've ever been to, the food, the staff, everything was great, I can only recommend it to anyone who wants to eat good kfc should come to Hagen, especially the late shift is brutal

Extremely crowded...it's too stressful and loud to eat there. Ok, time dependent

When I'm in Hagen I usually order here

Very tasty and a super great team!! Always helpful!

Very tasty food! Jalal was the best!'

The food at the branch is great and the employees are also great, especially the late shift, very friendly and helpful, thank you

The late shift is great and fast food is also great and very tasty!! The Indian is also very correct

Very good food and the staff is very friendly and reliable. And jalal is the best

Food tastes very tasty. Extra requests will be taken into account.

Unfortunately, hot wings are often no longer hot... 18 hot wings for €14.99 = that's heavy - but delicious! For the money you can probably expect the wings to be hot inside and out = right at the point of delivery! In addition, you used to get 1-2 packaged wet cleaning wipes with the napkins to keep your fingers greasy. When you ask about these degreasers, the salespeople often say “yes, ok!” but these things are usually not in the bag. Wings used to be available for a certain amount in a cardboard bucket, but today they come in a flimsy, thin paper box, which somehow isn't exactly perfect. Well, I will still order the wings again and again!

Great service Food was delicious and freshly made 👍🏼

Super Essen der interest isr nett evening

Very tasty food, nice service and a pleasant atmosphere. I'd love to come back :)

I give the restaraunt 5 stars because the staff is very polite to customers especially. From 4 p.m. onwards the employees are very motivated and very, very good

I went as a tourist and I really enjoyed this place.

The food is and remains the best in Hagen, I have never seen such a nice staff. Late shift is the best shift for Michael. I would advise anyone who wants to go out to eat that they all leave from 4 p.m. The late shift is the best staff

First of all, I would like to praise the staff, So fi late shift wow of all the kfcs I've been to, Hagen was the best one I've been to so far Thanks for the great meal And the tables and chairs are very clean.

The late shift does a great job

Best KFC there is Alina complimented me, she was very nice

Very nice staff in the morning shift and the food is always tasty and warm! All clean ! Top 👍🏼

Very friendly staff 👍 Food tastes good.

Super nice service in the drive, quick processing and the food was top as always :)

Very strong team in the late shift, Jalal is the best

Beste essen in hagen der even auch

Late shift is the best and Jalal is extremely likeable

Great food and great employees, especially the late shift. Hats off to them

Very redpekvoll tastes delicious and clean