Kentucky Fried Chicken in Berlin - Telefonnummer, Reservierungen, Bewertungen

It's temporary closed. Please stop spreading fake information.

Man.. I wonder if there will appear a completely automated answer below this review. (If you don't read the message, then don't answer it!)

Why is this location closed? It just says because of incidents.

Too crowded, otherwise quite acceptable

Unfortunately I can't say anything about this location as it is temporarily closed😢

I was made to pay to go to the toilet - terminals which do not offer payment at the counter

The place was clean and the food was good. No issues.

Well, franchise, so the quality is okay, but watch your change and pay attention to your order when you take it away from home, as mistakes seem to be made here very regularly and continuously

Been there once and don't have to go there again. The food was mediocre and so was the ambience.

Unfortunately my online order did not arrive on the display. The friendly employee took care of it straight away and completed it straight away despite the huge rush. Top service and super tasty! Thank you very much

Chicken was soggy, burger was disgusting. Never go there again!!!

I ordered a chicken burger. The photo says it all! I've gotten better burgers even at gas stations.

Unfriendly Asian woman throws a bag on the counter for me to pack myself... Sad

I've eaten KFC many times in this particular place and each time, a few hours after eating, it made me vomit...

Good KFC. I really like the vegan chicken burger. I also like what they’ve done with the fries. When I was young we had to go through the drive through of both McDonald’s and KFC because I preferred the McDonald’s fries. These fries are now just like those! Perfect combination. There is some outdoor seating too.

Food usual KFC quality. Which is completely okay for the price. Staff does their best. But the location is simply Berlin Alexplatz. What do you want to do? Frantically loud. If you want to take a break from your Berlin trip in peace and quiet, this is the wrong place for you

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The facility is clean and the staff are friendly, which might be a bit expected for the under-the-subway-tunnel location.

Foods taste good but bit hectic.

Folks, this is as tasteless as possible. I came here with my best friend, we both wanted to try KFC for the first time. After we left, we really can't understand the people who said "generally not bad"/"better than McDonald's". Chicken is too spicy. It's too spicy in the sense that it just overwhelms any taste and you don't enjoy it at all. Your mouth just bakes and there is no taste left. As a gift, you are guaranteed to get heartburn. Wings are a small piece of meat that has been bathed in breadcrumbs. There are even more breadcrumbs than the chicken itself. This is just terrible, don't waste your money, visit McDonald's. In no case do not experiment, even if you decide to do so - take a small set for €10

It doesn’t taste as good as before. It feels like the chicken is unseasoned and just dry. By comparison, Risa chicken is better and cheaper…

Order was forgotten, cola ordered tasted like toilet water! The workers are hitting each other in the back, making fun of each other, touching each other all over their bodies. Angular

I ended up with salmonella And extra pastime shit I'm afraid of my toilet please help 😭🙏🏻

It was very crowded in the restaurant today at 2 p.m. And it took a very long time to process the customers. Because they would have to wait until their number appeared on the screen and they could pick up their food. I doubt whether they still found a seat. The restaurant was full except for a few individual seats. I then preferred to go to the Europacenter. It was on the way.

Smelly dark and badly organised, but above all a continuous smell of sewage

In other countries, Kentucky was much tastier than here.

Unfortunately the chicken burger still didn't go through after the complaint. It's a shame, I've really enjoyed eating and eating there during my break in the past.

Worst fry I ever tasted in Berlin so far. That's sad

Basically a KFC like any other, but from today onwards every food delivery company will get the lowest rating from me if WARM food is packed together in a bag with COLD drinks. It's really not that difficult to implement and it's really annoying. The drink gets warm and the food gets ice cold

Unfortunately, the food wasn't what I expected. The burger bun had black spots on it. Unfortunately the food was to go and I only noticed it on the train. So unfortunately the burger had to be thrown away. Because you didn't want to upset your stomach

Very delicious and excellent price

Be honest, does it seem to you as if the portions are getting smaller and smaller? I do! I'd rather go to another chicken roaster.

At 9 p.m. the oil must have burned completely. Chicken parts taste disgusting. It's a shame that the usual KFC quality is not offered in this restaurant...

All clean delicious food And good service

I went to eat there. Once i was home i got sick and i felt nauseous and i had intense stomach ache which this never happened to me from eating and ik it was because of the kfc i ate because i didn’t eat something else that day and i was totally fine.

What happen to this chicken? Is it on a diet?

The typical chicken franchise, I love the crispy chicken they make, there was a very strong smell in the place we took the food to the hotel

Really bad !! Ordered food and once again half the order was wrong including sauces and the wings were old!!!!! What is that ?!?! Normally not even worth 1 star!!!

The self-service terminal almost never works, so there are always queues. The only thing tasty is the signature chicken, everything else is below average in taste. It is constantly dirty in the hall and especially in the restroom 😿

My son (15 years old) got a Superbowl bucket today and was also looking forward to the inflatable football, which was included in the package for a mere 33 euros. When he asked where the football was, he only said briefly... It's been over for a long time... no apology, no kind word... What kind of store...?! If one could have given negative points here, there would definitely have been some for this poor and unfriendly service. German is hardly understood or spoken there. KFC has done it for me! Never again!

Quite good for a quick hunger pang

I ordered super deal bucket. A lady didn’t ask about burger and souce even the drinks. Bcs of her I took wrong order and pay 10 euro again. So Kasse service is really bad

U need to pay for everything like if I am coming from outside with dirty hand I can’t wash there need to pay extra 50 cent

You had to get 30 percent of the order... Staff almost only speak English Powerful... Toilet dirty... Family clearly says never again...

Except for the temperature of the burgers 🍔 everything was okay 👍

I had a bit of diarrhea afterwards but the food was very good, unfortunately a bit too full

It's under renovation, not open

Fast service. Food was tasty and warm. Order placed via tablet (only card).

My recent experience with the service at this establishment was not as positive as I had hoped. While attempting to use the restroom, I encountered a cleaning staff member. After waiting for her to finish her tasks, I entered the restroom when she moved the mop out of the way. To my surprise, she shouted at me if I'd di - e waiting plus long. While I initially complied, her subsequent use of strong language was unexpected and left me uncomfortable. Clear communication would have been appreciated if there were specific guidelines for waiting outside. Unfortunately, the situation escalated as she followed me into the dining area, continuing to use inappropriate language in a public space. Such behavior was unprofessional and negatively impacted my overall impression of the establishment. I believe customer interactions should be handled with professionalism and respect.

Fast and clean, delicious too 👍

I ordered one for take away within second I got the order but it was too cold and no of items nearly 5 was less in my bucket. I want to use the bill for reimbursement. I told them do not tear it. But the working students did not give me any respect to my sentence they teared my bill by two. Such bad customer service. Once again I went there and order chickenwings for dine in but they gave within second and all the pieces were so small. But in other kfc shops in Berlin use to give medium pieces. I took take away on 31.12.2023 at 6.30 pm 18 chicken wings piece but when I checked after reaching home to eat, it was only 14 pieces. I called them several times no one picked up my call. Next day I went there and complained and explained about to 5 staffs continuesly. Finally the one of there higher staff said to me. Its my mistake that I did not complain through email. Because of that I won't get any pay back. Such a nasty place I didn't see in my life. Even though at night they will through all the food left over there in to dustbin. But when I asked my right. They showed there real face. Please not anybody taking takeaway from this place be carefull no. Of item would be less mark my words.

Essen einfach lecker... fürs zu lange warten gab es eine Pommes und nen halben kolben gratis... Ambiente??? Fastfood spricht für sich... ^^ Sehr sehr nettes und rücksichtsvolles Personal!

Halbrohe Chicken Wings und Ketchup welcher zu meinen Pommes gehörte, wollte man mir auch nochmal für 30 Cent verkaufen. Absolute Frechheit das ganze. Kein Ersatz für meine Chicken Wings oder sonstiges. Auch der Reinigungszustand lässt zu wünschen übrig.

Danke an all die super netten Mitarbeiter:innen heute in der Filiale. Danke, dass ihr heute gearbeitet habt und ich deswegen meinen Gelüsten frönen konnte.

I was in a hurry so i only ordered sprite 0.6l and they filled with 90% water and then they used the sprite machine and filled the rest 10% with sprite. Employees at KFC can not be trusted. Sadly!

Kassiererin hatt kaum bis gar nix Verstanden. Die Hühnerteile waren Babyportionen und die Pommes waren noch roh oder abgestanden

It's chaotic, yes it's in the middle of Berlin but the tables were dirty when we arrived and I had to clean myself after other people there could've been a person who could've been out there cleaning wirh a basic wet towel I would say yes the food was great but also quite pricey compared to other fried chicken restaurants.

jídlo studené, dlouhé čekání, menší výběr než v ČR

Sin ningún tipo diferente a otros negocios de la marca

Fast service, nice staff and even the people that come to eat there are nice. Centrally located and food was delicious. There is also outdoor seating for hot days or even cold ones if you don't mind the cold

The food was ok. Though during lunch hours it gets pretty full. The service was good they speak English too so it was no problem for those who can't speak German. Otherwise it's a clean place their toilets as well. It's convenient to S and U Trains

Durch einen Security Mensch der kein Deutsch kann, Aufenthalt schlecht (Ich durfte nicht mit MCDonalds tüte essen)

Unfreundliche, nahezu aggressive Mitarbeiter, die erwarten, dass man mit ihnen Englisch spricht und unhöfliche Putzdienste, welche den persönlichen Raum invadieren.

En mi vida me habían tratado tan mal, pedí un menú infantil porque mi marido y yo ya habíamos cenado, luego fui a por una botella de sin gas para la niña y un refresco, me dan el agua, que no era agua, era el liquido del refresco sin edulcorante, les explico que eso no es agua! Y no me la cambian por una botella, de muy malas formas que si quiero una botella de agua tengo que pagarla, la pago 3,65€ y me la da fría para mi hija de 4 años, le digo que por favor agua natural y la responsable no quiere cambiármela tampoco.. es increíble que personas así existan en el mundo y encima trabajen de cara al publico!! Ojalá que esa persona que me ha tratado así hoy, todo lo que gane en su vida se lo tenga que gastar en medicinas para ella o la persona que más quiera!

GANZES ESSEN WEG GESCHMISSEN! Das essen war kalt und ekelhaft. Wir haben Insekten gesehen mitten im Restaurant. Niemals hier!

Wir kamen um 23:40 Uhr an und sie ließen uns nicht rein. während die Schließzeit 00:00 Uhr ist.

Ganz ehrlich fühlte mich als wäre ich im Ausland. Wenige Mitarbeiter sprechen deutsch. Meine Bestellung war falsch. Wurde danach verbessert. Dazu zu wenig soße wohl kassiert, obwohl ich explizit mehr bestellt hatte. Nie wieder.

Die Kassiererin wirkte sehr respektlos und warf mir das Rückgeld nur so hin

Je conseille servis rapidement et service agréable

its inside quite dirty, and yes im aware a lot of people come and go, but its still a mess inside, nothing was wrong with the order, the food was good, only the service was bad since they forgot to put certain ingredients in the hamburger and they forgot other items from our order for which we pay for.

Comida salada, te venden la mayo y ketchup, para que no te cobren el baño tienes que enseñar tu ticket. Y una servilleta solo me dieron por un pedido para dos personas.

Auch wenn ich als Gast dort esse, darf man trotz Kassenbon nicht die Toilette benutzen und wird noch von der Klodame angemotzt und beleidigt

🤷How is a place so rammed, serving stale food??! Stale chips (like cooked 30-60 minutes ago type stale) and all except the original chicken pieces were dry and tough. Super high through-put restaurant! How?!! Avoid..

Das Essen ist zwar lecker aber der Service ist leider nicht so gut ich bestellte einen Burger und musste 20 Minuten drauf warten und habe noch nichtmal eine Quittung bekommen von dem Mitarbeiter nach ca 20 min sprach ich einen Mitarbeiter an der Kasse drauf an ich musste mit ihm diskutieren usw. Ich würde dieses Restaurant nicht empfehlen aufgrund des Service

War dort spontan und wollte mal das Veggie-Angebot probieren. Kurz und knapp: lohnt null, ist einfach nur trockenes überteuertes Zeug, das mir halb im Hals stecken blieb. Einmal und nie wieder.

I wanted to take some food after long day at work at approx 22:30 pm. I understand it was closing time maybe. 2 employees (girls) were playing clap clap with each other. What I got to eat from them is on the pictures provided. A disaster. I didn’t expect it from kfc at least. I know maybe you don’t want to make fresh food before closing but for only this reason we as a paying customer cannot suffer. 1. All the chicken that I got was full of burnt black flour sand stacked that comes when you use the oil again and again for a long time. 2. no sign of crispyness and completely dried out as it was fried long ago and already packed (actually waste as rest food). 3. look at the French fry each piece of them is +-1cm-2cm in size. I hope KFC Alexanderplatz store will keep this in mind and improve their food quality. Best regards

Eigentlich alles gut, wir mussten nicht allzulange auf unser Essen warten, dass Restaurant war größtenteils Sauber, die Technik funktioniert und auch die Bestellung wurde richtig aufgenommen. Auch das Essen würde ich insgesamt noch als Lecker betieteln, aber mit einem ganz großen aber, denn das Fleisch war leider nicht mehr wirklich warm. Es hat so geschmeckt, als ob es halt schon eine halbe Stunde da gelegen hat. Vielleicht hatten wir einfach nur Pech, so reicht es aber leider nicht für eine bessere Bewertung.

Sie haben meiner pommes vergessen ich hab sogar gesgat das sie eine vergessen haben aber die Arbeiterin hat nur gesagt das sie es in eine tüte gemacht was soooooo klein war es war verscheinlich nur ein mittleres und uch hätte 2 große pommes bekommen sollen so schlecht wirklich

Das essen ist kühlschrank KALT. Hab mich beschwert dass mein sandwich kalt ist und hab gefragt ob ich ein warmes kriegen kann. Es war trotzdem KALT. Goodbye KFC

Ŵie immer außen pfui aber innen HUI und sehr laut, dafür sehr lecker.

Good food but the store is too full

NIE WIEDER!!!!! Drei mal hintereinander musste ich die selben Hähnchenteile reklamieren, weil diese nicht heiß waren. Keine spricht dort verständliches deutsch bzw. versteht anständig deutsch. Habe dann mein Geld zurück gefordert, dies wurde mir nur nach mehrmaliger Aufforderung wieder gegeben. Alle Mitarbeiter waren schlecht gelaunt und alles war sehr unorganisiert!!! NIE WIEDER !!!!!

Never order from this place, the food quality here is terrible. I’ve got served undercooked fries and the bread in my meal was dry as brick also I had no ketchup in my order. They refused to give me one even tho it was supposed to be here, so I was forced to buy KETCHUP for another 0.60€…

The coffee is cold, the fries are dry and shrinked, the strips are tasteless, no cup for sauce. Awful. 1 star just for the fact that order was given! Never again

El restaurante estaba colapsado no habia espacio ni para recibir la orden, siguen ofreciendo comida en las maquinitas cuando en verdad no lo tienen disponible y no dan la orden completa no me dieron ni la mitad de lo que en verdad pedi. La comida se sentia vieja las papas fritas estaban duras y viejas. Mal servicio

The chicken was bone dry. It took my food 25 min to arrive. I had a drink and a burger. Overall not worth it. Recommend going to the other KFC's in the area

Schlechter KFC. Leider war alles labbrig. Pommes waren weich. Bites waren weich. Übersalzen leider auch. Sehr traurige experience 🥲

Achtung!! Immer nach schauen, ob alles da ist.

I literally had diarrhoea please check your hygiene. Thankyou

I Paid 20 euro for something that cost 5 and euro, they did not want to pay me back because they Said that the money was in order and no mistakes were made when I ordered. They did not want to give me the right order or my money back, maybe it were and misunderstanding, but still not good enough that I lost my money, Bad food and customer service they did not listen to me and took my money. Bad service.

Der Burger hat sehr alt und schlecht geschmeckt. Dazu haben Zutaten auf dem Burger gefehlt, ich hatte nur ein kleines stück Fleisch und Soße darauf. außerdem waren die Mitarbeiter so unfreundlich das man sich nicht traute etwas zu sagen. Nach Soßen auswählen wurde man nicht einmal gefragt, alles wurde einfach hingeschmissen, wirklich ganz große Leistung. Super unfreundliches team und schlechter service. Schade!🤌🏼

Kaltes Essen, wir haben 40 Minuten auf die Bestellung gewartet und dann gaben sie uns den falschen Burger, den wir bestellt hatten

KFC in Alexander Platz nicht wie früher jetzt ganz schlimm schmeckt nicht viel Öl ich die Familie Box müll kostet 30€ dan kommt als in müll viel teurer

Ich war heute seit einiger Zeit das erste mal wieder bei KFC und ich bin erschüttert der Burger war mit einem winzigen Nugget und einem Hauch von Sauce belegt ,die Pommes waren pappig ,dabei hatte ich das Essen dort in guter Erinnerung.Fazit nie wieder preis Leistung stimmt vorne und hinten nicht von der Sauberkeit rede ich lieber erst garnicht.schade

Bin gerade das erste Mal im einen KFC aber bestimmt auch das letzte mal. Das einzige warme am Bürger das Fleisch der Käse und das Brötchen kalt, Sauce suche ich noch. Es ist laut und dreckig. Die Toilette sind defekt oder dreckig.

The worst resturant ever! The food comes cold and looks un-fresh!! Taste so bad! Never again!

Sehr nettes hilfsbereites und freundliches Personal

Bloß nicht doppelt Geld abbuchengen unhöfliches Filialleiter Angestellte können kein deutsch ect….

Kaltes Essen,Respektlose Mitarbeiter,nicht alles bekommen was man bestellt hat (nach wiederholter nachfrage nichts außer böse blicke bekommen). Insgesamt nicht empfehlenswert geld wird hier nie wieder ausgegeben!!!!! Am liebsten 0 Sterne, ganz ehrlich.

Yesterday we ordered chicken wings, coco cola and french fries. Chicken wings and coco cola was good..But French fries was not fried.The fries were like just cooked potato... they should make sure they fry properly and crispy .