Kentucky Fried Chicken in Nürnberg

On top of the consistently poor service, all the ordering terminals were now broken. Since only one till was open, it took about 15 minutes, even though there were only three people ahead of me, before it was my turn. To top it all off, they were out of fries at 2:30 pm. As always, the place was filthy, and that was definitely the last time I'll be going there... What a shame...

Of all the KFCs, this is by far the best in Nuremberg and the surrounding area!

Something's missing every time I order. The last few times it was always the drink, which I noticed and got my money back. But this time my side dish is missing – once from the kids' menu and once an extra side dish. It can't be that hard to check an order; I paid for it!!

The mashed potatoes are delicious.

Extremely unfriendly staff. They hate their job.

Here, they really pay attention to cleanliness. Burgers are prepared quickly and, compared to McDonald's, are presented in an appealing way. Of course, there's always room for improvement. The restrooms are clean too.

The best KFC I've had so far, taste-wise. The food seems freshly prepared and tastes great. I'm used to worse from other KFCs.

Extremely disappointing and dangerous My wife, our two young sons (ages 3 and 6), and I were at this restaurant about a week ago. Shortly after ordering, we wanted to wash our hands. However, when we turned on the tap, extremely hot—almost boiling—water came out. Our six-year-old son suffered a painful burn. Fortunately, there were no visible burns, but the pain was intense, and he was terrified and immediately started screaming. I alerted the branch manager, and he went with me to the restroom to check. The water was indeed very hot. Despite this, he offered neither an apology nor any form of understanding or responsibility. A simple "I'm aware of the situation" is completely unacceptable in such a situation. This is a serious safety issue for a restaurant. Extremely disappointing and definitely not family-friendly.

Everything is always super delicious and exactly as you would imagine.

Best vegetarian meal ever! It tastes like real chicken, incredibly delicious, and cruelty-free. Hats off, better than McDonald's haha

Ordered food on the screen. The menu was ready, the number was loudly called out – tray slammed down on the table – no "please," no "enjoy your meal." The man with the colorful headscarf does this to every customer. How about some training??? The DOUBLE CHEESE & BACON BURGER MEAL was awful. The fries were lukewarm and not crispy at all. Why don't they serve regular fries instead of these disgusting seasoned things? The burger is advertised with bacon strips and a lettuce leaf – what I received were raw ham cubes and bits of lettuce, most of which were loose in the packaging. The taste itself was rather salty and not typical KFC. The burger looked thrown together, the sauce was mostly on the sides, and the cheese was uneven. The cup for the soft drink was 0.3 liters even though I paid for 0.5 liters; well, you can get a refill. The first drink was Pepsi Zero, the second was supposed to be SchwippSchwapp, but what came out of the tap was pure orange soda. The toilets reeked of urine, and there were paper towels everywhere on the floor. Disgusting. The restaurant itself seemed clean, though. Why did they have to play Tahalon music so loudly? What a waste of money!

We waited 30 minutes for our food, and when it arrived, it was incomplete and only lukewarm. Several other people also had to go back to the counter and wait for their missing items. :/ It wasn't the first time, so it was a bit disappointing.

Freshly prepared chicken and good, thick fries. Friendly, positive service.

No milkshake, supposedly the machine is broken, such nonsense! I can't recommend the one at Plärrer; it's better.

Just a junk food place. Expensive food without quality.

After a problem with Lieferando, I called the restaurant and spoke to the manager. He understood my issue and immediately offered a solution. I offered to pick up my food myself and get a receipt, and that worked out perfectly. Nice person and great place! Pick it up in person and don't order through Lieferando.

Guys, past the husks, they were still raw 🥺

Kentucky screams Fixxxxxen😂😂😂😜 What can I say?? Delicious as always!💪🏻❤️

New Cheesy Burger 🍔 tried it super delicious 😋

There is a lack of professional staff in service and cleaning!!

We only pick up! Everything's great

The quality of the food at this restaurant is positive. However, compared to other fast-food restaurants, the price-performance ratio is relatively high.

We placed an order about half an hour ago, but it was canceled without any notification. Someone should at least let us know! I will never order from you. I definitely do not recommend it.

Classic KFC, one of the best fast food chains for me.

Products were missing. Portion sizes were outrageously small. Once I had a kids' menu for €5.99, the chicken was barely the size of a thumb, as you can see, and once I had three pieces for €9.99 as part of a delivery, and they weren't even spicy, as ordered. Sheer outrage, I'll never order again.

Corresponds to what you would expect from a fast food restaurant these days.

A very modern Kentucky with fast online ordering options and fast service.

Spent about €30 it was like dog food the chicken wings was dry and did not even taste like chicken at all . It was old and chicken strips was dry

Great spot! It's clean and the counter staff was so friendly. Thank you for your kind attitude. This branch is one of my favs so far. Parking super easy! Bathrooms are a bit small and toilet seat broken.

so far so good, i really enjoy eating here

I was there again for the first time in a while. It's gotten expensive, and unfortunately, many items have more breading and bones than meat. It also took a very long time for the food to be ready. Unfortunately, the coleslaw recipe has changed since my previous visits. It's no longer "tasty and creamy" like it used to be.

Extremely unfriendly staff, he called me disrespectful. I am a customer and I asked him to explain to me why my sister's nuggets are darker and mine look much too light. The nuggets were for my son and I was worried that they weren't cooked through. Instead of him simply changing them for me, he argued with a customer! Disrespectful

Very tasty and clean environment

Unfortunately, it was a very disappointing experience. The food was cold, and after a 25-minute wait, the burger wasn't even served. The staff didn't seem particularly unfriendly, but they were clearly overwhelmed, which was also evident in the process. Unfortunately, what finally arrived tasted very poor and was inedible. I would definitely not recommend it.

Clean restrooms, clean tables and seats, a clean restaurant, clearly laid out ordering kiosks, and friendly staff! We'll definitely be back! Many thanks to KFC, Regensburger Str., Nuremberg

Wrong burger, coleslaw instead of fries... The lady at the drive-thru didn't understand a word, so that's no big surprise.

It's the middle of the day (3 p.m.) and the place is empty... a 20-minute wait for 6 hot wings and mashed potatoes with gravy. I'm sorry, but this has nothing to do with quick-service restaurants. The staff is trying hard, but the word "system" is somehow missing from everything here. Only after asking again was the order "found" on the display. Then it was a matter of 30 seconds, but by then, people who had ordered after me had already left the restaurant (with their goods). It's a shame that the franchisee can't get this under control even after the renovations.

Everything is fine, the only thing is that they mixed up my order once.

Good service even shortly before the end

Good service and fast operation

The worst KFC I've ever been to, the service is zero, you wait 20 minutes and in the end they don't even know where your order is, and the disgusting behavior of the cashier at the checkout, a disaster... I wouldn't recommend it to anyone!

The women's restrooms in the corners (downstairs) were covered in old cobwebs. The toilet paper was out except in one. There was no paper for drying hands either. Cleaning rags were lying on the floor next to the trash. The toilets and sinks were dirty. Tables and benches were partly greasy. The floor was sticky. The food was more breaded than chicken. The burgers, well, were all almost equally breaded and lukewarm. We didn't finish it either.

AVOID THIS PLACE!!!! KFC in Germany is terrible and doesn't even come close to what it's like in Poland. The food there is stale.

The entrance door was so dirty and worn that you wouldn't want to touch it. The staff at the cash register were speaking loudly in Arabic, even when the restaurant was empty, and seemed overwhelmed and downright unfriendly. The chicken pieces and an extra sauce for 9.39 were really cheap. I reordered a burger, fries, and a Coke meal. Another 5 euros. First, they made the wrong burger because the burger chef didn't read the menu properly. The fries were soggy and lukewarm at best because he had already taken them out. Then they just sat there until the right burger arrived. It was filthy behind the cash register. The dining area was just about okay. The touchpads were filthy, just like the entrance door...

I normally enjoy eating here, but waiting 30 minutes for my food on a Saturday night is just a disgrace!

What can I say? It's KFC. Food was good...well the chicken, mash and gravy, burger...but the new item, the Naan burger was very sad, not much in it and just, 'meh'.

Today everyone was completely overwhelmed. Long wait times. Wrong food served.

Long wait for fast food. Food lukewarm. New touchscreens + nice outdoor area.

Nowadays it's very expensive and there's very little in it compared to the past when the American boys ran it....

It works, but it sounds really bad

Unfortunately, the food wasn't as fresh as I'm used to from KFC. I've always been satisfied.

The food was almost inedible. The Squid Game Double Korean Burger took forever to cook but tasted like it had been eaten before. It was inedible. The fries and iced tea were also tasteless. The worst part, though, was the toilet. Both toilets had skid marks on them. The sink was broken. Never again.

Very clean place, friendly staff, very clean restrooms with towels and soap always in stock. Unfortunately, the Squid Game items look completely different than in the photo. 😛

You order the 320 voucher, a bacon cheeseburger, and expect it to have salad on it, as advertised, just like the voucher says. But no, there's no salad on it. You go there, give it another chance, order three sweet and sour sauces with your crunchy fries, and get three BBQ sauces. You ask for only wings with the hot wings, but you only get legs. You order a double bacon cheeseburger, and it's completely cold. It wasn't busy; it was too crowded or something is no excuse. Your place doesn't deserve a good rating. The customer doesn't matter.

I was there today and thought long and hard about whether to write anything or not! I ordered online and had to wait over 20 minutes. Everyone who came after me got their food before me. The fries, which I was actually really excited about, were soggy and undercooked. My order was over €40, which was already very expensive, and I could only eat a burger because I lost my hunger after waiting. And I wasn't the only one! The two employees I spoke to about my order lied to my face and didn't even apologize. In fact, they continued to finish the quicker orders and didn't care how long I'd been waiting! The burgers were cold, and so were my fillets. I've never received such bad service from KFC. I'm only giving the second star to the employee who apologized 100 times for her colleagues and made it right for them because she wasn't the one at fault. That's it for now; you won't be seeing me for a long time!

There was fried hair in my food. I don't want to single out this KFC but this is the third store that this has happened. I do want to say This does happen but at three different KFC???

Me encanta este lugar, la gente allí es muy amable y la comida tiene un sabor increíble. También está muy limpio. Simplemente puedo recomendar este lugar.

The burger bun was relatively dry, and there were hardly any places to sit because almost everything was dirty. At least the order came quickly.

I haven't been there in a long time, but never again. The cold Zinger Burger doesn't taste good at all. The ice cream machine was dirty and moldy on the inside and out. The employee cleaned the machine with a rag. He also uses the rag to clean the tables. Simply terrible, sorry.

So, this current Squid Game Korea promotion is pretty smart. The burger, with its pink bun, is a visual highlight. The Korean-glazed hot wings are truly outstanding and delightfully authentic in taste; you can really taste the gochuang seasoning paste, and the coating is just as sticky and seamless as it should be. A big show and a big mess; best to shower off after enjoying them.

Food, service staff everything ok, ambience okay, cleanliness leaves something to be desired, not only at the guest tables but also at the service counter (long hair and dust)

I haven't been to KFC in a long time. I was surprised by the prices. They've gotten really expensive, and the portions are small. In my opinion, it's also lost some of its flavor. All in all, it's just okay.

The food is great, typical KFC. But if you can't put what the customer paid for in the bag, then it sucks! Thanks! Paid for hot wings and ended up not getting any.

Very good, very nice Orhan is the best man Eldin is very nice🤗

It was so delicious and the service so good

Actually, they don't deserve a star! Closing time is midnight, according to the online store and the opening hours posted there. You can't order anything at 11:55 PM, either online or in-store.

Not enough toilet paper and one of the toilets was uninviting.

My order was wrong again! They can't be serious.

The last time I was there was a couple of years ago, it was not bad, normal fast food. Now, I don't know what happened to the KFC chain in Nuremberg. It's dirty everywhere, sticky floors, tables, everything is sticky and greasy. I waited for my order for 15-20 minutes. The wings were ok, the potatoes were dry and not tasty.

Due to the rude staff, who loudly questioned why I was ordering online and not paying at the cash register, I'm giving this place a maximum of one star for service. Furthermore, the table we sat at was sticky and dirty, as were the restrooms. The food, however, was "okay"; unfortunately, the hot wings had been sitting a little too long, as they had dried out by then. Overall, unfortunately, I wouldn't recommend it.

There's nothing to complain about. It's just a KFC. Clean, food is ready quickly, easy to get there and easy to park. When I'm in Nuremberg anyway, I go here.

Super nice staff, very clean and delicious as always, I can only recommend it (if I go to KFC then only this one) 😀

I think it's great that there's KFC here. For me, it's better than BK and MC because the burgers at KFC are simply bigger and cheaper. I don't buy chicken there, only burgers. Chicken is very expensive there, so I've never tried it.

You can do it once. It was definitely better in the past.

This employee behind the counter, who shouts order numbers loudly across the restaurant every few seconds, is so annoying and creates such a disturbance for all the guests eating there that eating there is no longer any fun. Horrible.

The arab male cashier made racist comments.He told me I should order in German because I am in Deutschland.I am an american on vacation .I do not live here.Why the hell would you say that to someone.I am also sure he is not German himself he looked like he is a refugee. His comment pissed me off.In america we would handle it differently he would be fired before the day is over but he is right I am in Germany and if he is the representation of the the company KFC you should be ashamed of yourself.Incident occurred May 12 around 8:30 PM.

Everything is becoming more expensive

The personal was verry kind , professional,they speak verry nice whit the costumes,the food was good ,only minus what I found was the food was not so hot,so they must work a little bit on this thing , other wise everything was ok ,👍

The cleanliness of the tables clearly left a lot to be desired. Despite being busy, only one terminal was active to record the order, which is why we ordered online. We then had to complain about the online order because it was ignored.

Mini corn cobs are tiny and outrageously expensive and charge an extra €0.50 as a topper for the butter. Price performance poor

As usual, very tasty food (BBQZinger). The Crisby Chili Cheese 🍔 could have more chili in it and should therefore be a little hotter than the Zinger. The staff was very friendly and the atmosphere was clean, but just the usual fast food standard.

We ordered, the food was delivered quickly and still warm, but it was so salty that it ended up in the trash, it was simply not edible! We tried adding additional tomato slices, lettuce and cucumber in the hope that it would be less salty, but nothing helped. Sure, you could say we're hypersensitive and salt is a matter of taste, but in this case it was extreme. Too bad. I'm against throwing away food, but today I couldn't help it.

The chicken was over fried. My wife ordered a fillet, but a quarter of it was just breading with no meat - a fancy way of selling burnt breading for the price of the fillet.

Calls are ignored. Online orders not processed. Been waiting for over two hours.

I regret the sin every time, but it's damn tasty 😁

Chicken good, prefer curry fries instead of fries

Overpriced food in small portions..completely overrated

Relatively expensive compared to other fast food restaurants that also offer chicken.

11.30am is the best time. Hardly any customers and everything is going smoothly. But I'm surprised, I order a 0.5 liter drink and only ever get a 0.3 liter cup. Never mind running again.

You get what you expect. The ordering terminals allow you to browse through what's available at your leisure.

Unfortunately, the citizens and fries were ice cold.

My husband and I had dinner at KFC in Nuremberg last night after an event. We were really looking forward to it because we always get first-class food and service in Regensburg, where we live. But what we experienced there is absolutely unacceptable. I will also forward the pictures directly to the responsible health authority tomorrow. This store needs to be closed immediately. The toilets are completely dirty and filthy regardless of whether they are men or women. A highway toilet is cleaner and that's in a food store. We placed our order on the tray and then waited half an hour for our food even though there wasn't much going on. The staff is completely overwhelmed. Nobody knew what he had to do. But they still had time to joke around and tease each other about who was doing what. There were more and more people in the store. There were around 20 people standing there waiting for our food. When it was finally our turn, I said to the employee that the burgers are definitely cold now because we saw them piled up in the kitchen. No, they're not, freshly made, she said. Well, the burgers were cold! My 6 Chrispies inedible. Dry that it squeezed your throat. The 30 euros if I had flushed it down the toilet would have been better. The fries were cold. First we had to look for a place that wasn't dirty and sticky. More and more customers were desperately looking for places to eat. Many tables were free but neither cleared nor cleaned. Drinks were spilled everywhere, including in the bar. It was also full of rubbish. I took several pictures and will forward them to the health department. As a tip, when planning employees, make sure that at least one employee speaks German.

Unfortunately, our visit to this KFC was anything but pleasant. The food was as usual—if you've ever been to KFC, you know what you're getting. But that was the only positive thing. The cleanliness left a lot to be desired. The tables were dirty, and we had to wipe them ourselves before we could sit down. The icing on the cake, however, was the restroom: not only dirty, but also dusty—which is a bit of a mystery. Is this even cleaned? Overall, a rather unhygienic impression. If you value cleanliness, you'd be better off looking for another branch.

Totally filthy shop, tables dirty, orders take forever, food cold, toilets smelly and filthy. Totally overwhelmed staff, some of whom don't speak a word of German.

The food itself was ok, but I couldn't get a reusable cup even after asking.

Orhan, my favorite employee and the best service ever! Thank you 😊👍

My husband ordered a box of 10 veggie tenders for me and brought them home. It was also visible on the receipt. The rest of the order was correct. Unfortunately, the box didn't contain the veggie tenders we ordered, but chicken pieces. We live over an hour away and have now spent €16 on a product that you sent us incorrectly. Addendum: After the initial annoyance, we contacted KFC by email and were offered a good solution. The food there was otherwise delicious, so we're adjusting the rating to 4 stars.

Yes, it's clean and you get your food quickly. It's just fast food

Fast food....French fries are by far "miserable" compared to the competition. Can you eat sometimes?

Unfortunately, my wife and I ate very poorly. I had a bucket, half of which was dry and only lukewarm. I also threw half of it in the trash because in my opinion it was almost inedible. I watched the other tables and many of them were similar. Very unfortunate!!! ...but you could tell from the employees that they weren't interested. I'm sorry that I have to write such a review as I'm usually very reserved. When you work in the catering industry, it has to be fun; that's the only way you can offer good food and win satisfied customers.