McDonald's in Nürnberg - Telefonnummer, Reservierungen, Bewertungen

Service doesn't help the customer I wanted to order normally and they told me only in tablet I said please I don't know how to order and they didn't help me not come back to this Macdonald's

Forgot ketchup when I picked it up, there was no sauce for nuggets.... Only noticed when I got home.....very weak

As always, quick, friendly and accommodating. Of course, the beloved Mc Ripp is always a treat

Once and never again, the Fanta extra for 8€/liter was added to the menu and the additional cheeseburger that was ordered was completely missing. Didn't want to wait another 30 minutes to deal with it, so I just drove to the competitor.

Waited 20+ minutes for breakfast, then it came wrong and cold. Staff hopelessly overwhelmed.

Branch almost empty at 10am and yet it takes over 40 minutes for a burger. It's unbelievable how you can work even slower, like in slow motion.

Catastrophe for a McDonald's bottom drawer. We were with a group of 7 people because at the time of the order there were 2 other guests because after waiting and asking for over 25 minutes the first orders came after about 35 minutes. Unfortunately not as ordered. I ordered separately via the app. Technical problems Despite proof that it was debited and the order number was there, there were no goods. The discussion with the shift manager to whom the app refers didn't help either. So much for the service. Unfortunately, I haven't come across another McDonald's yet who performed so poorly. Unfortunately, the 7 employees were also completely overwhelmed.

Great restaurant. It's clean. The employees are super friendly. The children received sweets. 🍬 We don't know that from NRW. Keep it up. Other MCDs can learn a lesson here.

Nice staff tried hard. But 3/5 times the fries were basically raw and I had major stomach problems. So there is an urgent need for improvement :(

The best, cleanest and friendliest MC Dounalds I have ever visited! Super! Clean tables and toilets. The floor doesn't stick and the staff is friendly

Food disaster here. This manager is the worst in the world. Unfriendly and unprofessional. Service is zero. Yells at his employees in front of customers. You're afraid to go in when he's there.

I come here often because I live here. Unfortunately it's always been the same the last 20 times. Infinitely long waiting times for food and the employees are rude and unable to help. (may be due to not very good knowledge of German)

It's just a McDonald's ;) unfortunately the staff often doesn't pack the orders correctly (I've already experienced 3 times that something was missing). But things have improved recently.

Very bad MC Donalds restaurant. Unfortunately it's near me, so I can't get past it here due to a lack of alternatives. Waiting times of 20 minutes or longer are not uncommon; something is often missing or the wrong sauce is included. The fact that I have to check whether I get what I ordered is disappointing. You should avoid this shop if you can, unfortunately it is not reliable.

Beware, parking lot rip-off! Despite visiting a restaurant and providing proof of receipt, you get a €25 fine if you park in the MCD parking lot. Very bold!

One of the worst McD's in Nuremberg, we had to wait forever for our food. although it had been prepared for a long time. Unfortunately, the lady at the counter preferred chatting with friends instead of serving the guests. Since we took the food with us, we only realized when we got home that it was cold, that there were only 17 nuggets in the pack instead of 20 and that some of the sauces weren't there either.

The guy at the drive-in counter is simply a living legend

So for me it's not a service if you have to order your food via app

Usual at McDonalds, but the service here was particularly friendly and accommodating. 😊👍

Unfortunately completely overwhelmed at peak times.

Terribly dirty, sloppy. The manager needs to be fired.

The worst McDonald's I've been to far too often. Orders take forever and aren't even delivered correctly. From forgotten reusable cups to wrong drinks and burgers are flying apart and some of the meat is black.

I came to the restaurant at a fairly quiet time on Friday morning. I like going to McDonald's but I definitely won't go to this branch anymore. When I saw how the breakfast products were prepared without tongs, just with my hands and what the preparation table looked like, I actually forgot about the food. Anyone who places eggs and chicken meat from a bowl onto the prepared products using fingers and without tongs. Without words. Apparently the man in charge of the shift who was standing next to him wasn't interested either. Without saying anything to the worker in the kitchen. Hygiene training should urgently be carried out here. Toilets weren't clean either. As I said, never this branch again.

The employee was unfriendly with us.

Has huge touchscreens to order from - perfect for antisocial introverted nerds. Location is not great. Inside is mostly dirty. Update 2024: Simply forgot the order for the third time. Waited 40 minutes. Staff overwhelmed but nice.

Great McDonald's, play tower outside, there are enough parking spaces too. Everything great

Impossible service!!! At the counter you are made to wait 20 minutes with a “just a moment please” and for a simple order like a McSundae you wait in an endless queue again, as if that wasn’t enough. The telephone is also unreachable so that customers can describe their concerns, so it's just catastrophic there. Structure and personnel should be reconsidered to avoid such situations!

35 minutes wait until the food was ready and it wasn't that crowded.

Food as always. Staff not so good, didn't always understand me. Ambience we always.

So this restaurant excels every time. Incredible waiting times, totally overwhelmed staff (in my opinion this is definitely due to too few employees on shift). A ZeroCola without ice and carbon dioxide, another time a fake burger then ice cream with only half of it in it. All in all, a real disgrace for the guests. We pay money that we definitely don't get for free but work hard for!

Bad manager or something else....always long waiting times at the counter and when the food is served. But the Magges is in a good location and the food arrives in full

There is no fast food here 😂 we waited 45 minutes for our order.

Takes over 40 minutes at peak times.

What a cute load 🤦‍♀️all just foreigners who don't understand German, don't apologize if the output is wrong, and still act as if they're right 🤮

A very sad McDonalds!! It is very rude to order at the terminal. Unfortunately, some of these are defective!! The employees aren't really helpful, they just always have a dismissive look! I've been waiting for my food for 20 minutes now and... nothing ! A really very poorly managed McDonalds branch very sad!!! Very very disappointing the branch in Nuremberg!!!

Drive-in is loooong There's not much going on, but I've been waiting for over 20 minutes... My Italian restaurant is quicker, even though they don't sell fast food!

Way too long of a wait......just bad

Really impressive how 3 employees try to pack 2 open orders into bags and just can't get it together. You can watch them pack the burgers 5 times from one bag to the other, it's just a total loss...

We ordered our breakfast menu. They served us after an half hour and the hot drink was cold. After that had to wait total 40 minutes for only Wrap. So terrible system here.

Not at peace today. Something was missing from the order. Had to go there again. There wasn't even an apology. Everything is good today. It's all ok

Very nice staff, quick and attentive 👍👍👍👍👍

Great service, even at 6 a.m. 😂

June 6, 2024 - 1:00 a.m.: It's really a disgrace! Order code NEVER works... long waiting times before you can even order, then you won't be noticed at all. In total the waiting time was 20 minutes and we couldn't even order... night shift really needs to be changed!

I've been there several times, experienced a lot of messes, often filed complaints and discussed them, and today was the highlight One of the ordering machines had hung up, I asked an employee and she just said "Boss, Boss" and left again. She didn't do anything except continue counting burgers. After I spoke to the branch manager/team management, she kindly helped me and offered to pay at the counter, but unfortunately everything no longer worked. I had to order it somehow at the app machine so I had to go back. After everything was ordered we didn't wait long, but it wasn't complete either and the unfriendly waitress spilled half of my gas down my pants. "oops" with a smile they cleaned the table that hadn't gotten anything and left again After I dried myself off, if you can call it that, I went to pick up my missing things. The team management gave me my share of the missing items and a 6 nugget for free. When I got to the place I unfortunately noticed that I was sitting at the place again without my salad, so I went back and asked the lady I had previously asked for help with the machine to give me my salad, my receipt and a bag because I didn't have any more She wanted to eat there, she didn't understand anything, she went to a colleague and asked for a bag and then started counting or checking the burgers in the display again. I'm really sorry, but putting a person who doesn't understand the language or his area of ​​responsibility on night duty and expecting it to work can only fail. Either the lady is trained and properly trained or you save her from this humiliation of all the customers who order there I wasn't the only one who was angry. If you change your attitude and team work in Nuremberg, you are unfortunately the worst MC Donals company

You always wait in line. Solid service.

Great staff, very friendly, it couldn't be better. I ordered wrong. Mia didn't like it and it was replaced. Without problems. Despite my mistake, I can only recommend it.

Forever a long wait. Worst McDonald's

One of the bad MacDonalds around. On every visit something was either forgotten or something didn't work properly with the order. Sometimes it can happen that the order is marked as completed and picked up and you only get your food if you ask. The order is forgotten and you can take care of it being prepared... It's best to drive a little further to another MacDonald

like other McDonald's the same ambience and food. Ordering via monitor in the entrance, quick table service, but the food used to be better is my own experience

They don’t want to serve at the checkout, they pretend that they don’t understand, they came with their children, they remade the order 3 times and each time they say that they are very busy when the hall is empty

Everything is running very, very, very slowly and the store is empty. unfriendly staff, can't cope with the stress.

When it comes to cleanliness, this branch has improved by 100%. The workers were also very hard-working, friendly and, above all, courteous. The time of my visit was at 3:30 a.m. on May 15th

I had a Mc menu but didn't get a glass, this branch is ridiculous

Burgers that have been ordered are repeatedly forgotten and the wrong drink is given out. Although we ordered 3 smart menus, we didn't receive any glasses . There are no more. After asking again, there was a glass. The advertising says that there is a glass for every menu. It was nothing.

This afternoon we wanted to order hamburgers without bread because of celiac disease (gluten intolerance) (we always do that). This wish was not granted to us. Reason: she can't enter it and has refused to tell the kitchen several times. We won't be going to this branch again. Please dear McDonald's Germany: in Austria, for example, you can order bread from the vending machine, please make that possible in Germany too!?!

Eternal waiting times for the food, totally chaotic and unfriendly service

Oribil..one hour for my menu....disaster!!!!

You should only go here if you have a lot of time. The word FASTFOOD is completely out of place here and that hasn't changed in the last few months... The slowest McDonald's I've ever experienced. Regardless of whether drive in or in the restaurant, the times are at least 15 minutes minimum...

Ice cream was somehow not good.

I just wanted to have a coffee. So I stood at MC Café and was ignored for about 5 minutes. At this point there were two other people in the restaurant besides me. Then a lady explained to me that coffee orders were also possible at the terminal. I tried to explain that I just wanted a plain coffee. Again the reference to the terminal... Then I specifically asked if they wanted me to order a coffee here. This was confirmed... Incredible...

How long can it take to get a menu????

The whole system there is no longer correct 😞 Order via the terminals 😞 Order to go, something is always missing or there is something wrong in the bag 😞 The places there serve as a warm place for some people 😞

Basically, I like the McDonalds concept. The restaurant makes a neat, new-fangled impression. Employees often don't understand well and the food (double cheeseburger) was poor. Meat had probably been in the warming box for too long (10:1 meat).

This evening we waited at the counter for over 30 minutes for our food to go, just like many other guests. It was pure chaos. There are tablets everywhere, unfinished bags and employees who are frantically trying to keep the store running and distribute food. Due to their lack of knowledge of German, some employees could only communicate with each other in broken English and many wandered around like chickens. Last but not least, we had one less burger than we ordered. My worst McDonald’s experience.

Are you serious that you wait 45 minutes for your food despite having enough staff? If you're overwhelmed with ordering terminals and table service, then just leave it alone. You've been having this problem for months!

This MC Donald's doesn't manage to keep up with the orders, you wait over an hour to get something to eat and then the food isn't ready, fries are cold, burgers are badly topped, stupid talk from employees and pushes away from those serving tables.

Big praise to the lady who keeps the toilets clean, very friendly and very clean. I have rarely seen such a neat and clean toilet at a McDonalds, the lady is really a gem

Everything was great... well attended... nice service... gladly again...

Overwhelmed staff Cold fries, tough citizens, wrong drink And a very long waiting time

Actually 0 stars... If you don't want to wait an hour for your food and are then told that you should be patient... you should definitely avoid this McDonald's... Employees are definitely overwhelmed and unfriendly.

Not a single order board worked. Huge queues. You wait a long time for your order Not a single order board was working. Huge queues. You've been waiting a long time for your order

I'm a McDonald's kid. In 1972 I was there at the opening of the first McDonald's in Nuremberg. No matter where I was in Europe, I always felt comfortable in McDonalds and the food was excellent. This McDonalds didn't disappoint either.

I find this branch underground. I was there yesterday on April 25th, 2024 and just shook my head at how the boss or shift manager treated the employees. She screamed and screamed in front of the customers. I won't go to this branch again. And the orders were often all wrong.

I've never experienced anything like that, I was there at 2 a.m. and ordered something when I came, nothing happened and what did they forget, a glass of Coca Cola and a burger and sauces, just a cheeky thing

A disaster, a single person in the kitchen. Unfortunately I saw the whole thing too late so I had to wait an hour for my food. There was a small apology and that was it

I was in Sigmund Street today, it was just a mess and I paid for 2 burghers and got 1. I waited 25 minutes for my order and 1 person didn't eat. Sad.

At 3:30 at night....Ordered...food. came 30!!!! Minutes later A McSmart menu... well really difficult... especially. the drink WITHOUT ice An apple turnover...put it in the microwave and you're done In the past, the main part was brought to the table and the bag was then handed over But apparently the new staff is overwhelmed or needs to be trained first. With English you can get ahead if you want something It's also sad that the company management doesn't feel the need to respond to an email QR codes everywhere...were you satisfied? NO..... It's a shame, you used to be better

Complete horror, the food and service is terrible, I waited 30 minutes for food that didn't match my order, the service is just terrible, I asked for the order to be replaced because it wasn't mine, the worker did threw it in the trash, complete shock

I arrived at 6:03 am. I was the only customer other than those who ordered from the car. And I had to wait 10 minutes and they never came to me as promised! A fat woman doesn't know her job at all, which was older back then!

Everything as you would expect at McDonalds

Parking for 2 hours or more, at least €20 fine. I didn't notice it right away so my breakfast is now getting really expensive. I think these parking spaces are disgusting.

1. Waiting times of almost 8 minutes to be able to pay for my order, too much. 2. Waiting time until the food came "fast food", with 15 minutes over it. 3. See pictures, if I had vomited, it would have looked nicer. No joke, shame on McDonald's

You shouldn't expect too much from the food, you shouldn't pay in cash as there is rarely anyone at the checkout until the order comes and it can take a long time

I ordered, among other things, a Filet-o-Fish Burger at McDrive. Unfortunately it smelled like bad fish and I couldn't eat it. 5€ for the bin

Standard McDonald's, nothing more and nothing less...

Very friendly staff, brought my food outside Fries good, burger satisfying

Actually, all in all, absolutely fine... Every now and then it would be great to get a real carrying bag & especially one or two napkins at the DRIVE IN -> unfortunately the only principle that has always worked is “a huge stack of napkins (far too many 😱🙈) or none at all 😓”! Unfortunately, every now and then the friendliness of one or two employees leaves a lot to be desired 🥴

Juice shop, waitress talks too much and doesn't do enough I ordered a cheeseburger and waited half an hour and my friend waited half an hour for a drink Don't go there!!! Terrible

Disastrous store!!! ALWAYS eat this cold and dry. Regardless of whether it's full or not full, I always wait over 30 minutes for the food. In my opinion they need more employees. After I mentioned it, I got a cheeky answer and said no, we don't need it. I would prefer to give minus stars!!!

We waited over 30 minutes for our food even though it wasn't very busy. Instead of taking care of the food, the employees preferred to greet some customers with a handshake. It was also considered more necessary to fill up the balloons than to offer the customer good service. This McDonald's is the worst I've been to so far.

I always order delivery from McDonald's. But unfortunately delivery closes at around 8pm. This is very annoying! The best time to order a hamburger is in the evening when you are watching TV or with friends. I hope delivery times can be adjusted and delivery is always available.

Absolute disgrace, we ordered at 6:35 p.m., now it's 9:17 p.m. and our food is still not there. We will never order from this McDonald's branch again.

Restaurant very clean and highly recommended

Juice shop has been waiting for the online order for 2 hours now, unfortunately you can't cancel it ever again!!

The food always comes cold, never again.

It's an absolute disgrace, you pay for everything and half of it isn't included, no napkins, no sauces, even though everything was ordered specially. The drive Inn 15 minutes of waiting as the first car in the restaurant, nothing going on and half of them forgotten, they should throw the manager out and give staff training. impudence

When it came to take-away food, a few dishes were now missing. Be sure to check it completely...it's best to have the staff take it out and pack it up again on site.

So we were here for dinner around lunchtime. The restaurant was well frequented. After ordering at the terminal, which went quite quickly, we decided to have the food delivered to the place. The tables and chairs were all clean. I immediately noticed that an employee always tried to ensure that the used trays were immediately taken out of the serving trolley and cleared away. The restaurant was also very clean. The parking spaces were also very clean, with no garbage deposits, and the trash cans were emptied. The food was served promptly at the table, it was still hot and tasted okay. Not superimposed. The structure of the burgers is clean. There was enough parking space in front of the restaurant. Very barrier-free restaurant, also easily accessible for people with disabilities.

Basically a normal McDonald's. However, the waiting time is very long. I had to wait over 30 minutes for 2 menus. The cleanliness of tables and benches also needs to be worked on

Always the same. This McDonald's is basically overwhelmed. You wait 45 minutes with children for 2 junior bags. I do not get it...