McDonald's in Nürnberg

In my opinion, the worst McDonald's there is. Every time something is forgotten. Now again, even though I checked roughly whether everything was in there, they put the wrong items in the children's menu. Even though I go there regularly, I will never go there again on principle. The The worst McDonald's store I've been to here. Food cold. And every time something is forgotten, every time, and a long period of time for years has not been able to improve this issue.

I had to wait in a long line at the checkout to return the reusable cup I had brought with me. I don't think the legally required reusable system should work at McDonald's.

The carts are full, there are at least 10 employees and no one is going to empty them so we can put in the discs

It was cold in the dining room, the food wasn't particularly warm and tasted bland... Far too expensive!

Nothing going on at 3 a.m. and yet you wait forever. I only ordered a coffee, what's so difficult about making it??

Update: Still in store... Ordered something special employees lie that it will be done correctly. Although it is proven that there are things in there that were taken out. Dangerous for allergy sufferers! All tables are dirty and the shop is not cleaned. I decided not to eat in this shop because my car is much cleaner there.

I ordered a menu and came home. Citizen was missing

We can say the most “delicious” and natural McDonald’s in Nuremberg. If possible, we try to go there, since there are always tubes there and it’s not as hot in the summer as in the center and the service is fast. Overall everything is great.

Food was cold, wrong packaging for nuggets. Payment was also made using the app. Money debited. Nevertheless, I had to pay again, apparently no money arrived. But money was still debited. Watch out. I think it's a scam.

I actually didn't want to give any stars because people always forget to put something in the bag from the order. The other day, out of 3 Happy Meals, the toys weren't put in and 3 cheeseburgers. And that's EVERY TIME we buy there!!!! AWESOME!!!

Just forget half of it and no sauces on the burger

I placed an order with you through Liferando and received a fake order. When I contacted you to inquire, I was told to speak to the people at liferando who sent me the order I requested. The strange thing is that my real name was on the bag, so I assumed you made the mistake. Instead of apologizing and sending me what I ordered, you told me that I could order again if necessary and of course pay again. It's a shame, I will never order from you again!!!

It's just a McDonald's where it always tastes ok

I was really looking forward to my happy meal. I ordered the whole thing via smartphone app and was able to receive it after a short time. Unfortunately, I discovered that my Welltall magazine, which I had specifically selected in the available software on my smartphone app, was nowhere to be found. I was really looking forward to this one because I was hoping to learn a lot of exciting things about our universe. So I had to leave the store very disappointed. Unfortunately this only results in 3 stars. :(

It's chaos here on weekend evenings and you should avoid it.

It's best not to go there at peak times, the McDonald's employees are unfortunately so overwhelmed that they've always forgotten something with my order.

Unfortunately I was disappointed again on site. This one store just can't get it done No on-site parking available Tables partly dirty Delivery to the table was not possible because employees did not give out the numbers. Food was cold despite special requests... I don't know anything like that Cola and Cola Zero didn't say which one, with the same cups that's great... All in all Eat quickly Away and next time I'd rather drive the 4 kilometers further

McDonald's is very noisy, but I didn't expect it to be cozy and romantic. A great place for a quick snack, a full lunch or dinner, and also breakfast. The coffee here is excellent. The food is always fresh and hot, sometimes you have to wait a long time, that’s why I gave it 4 stars.

Unfortunately, the nuggets were very tough and had some cartilage in them. The people were friendly and nice. Ambiance is typical McDonalds

I've already seen clean MD, food was good and otherwise, just MD.

Delicious breakfast, cozy atmosphere on Sunday😃

I got a Big Tasty menu at MC Drive today with 2 other burgers.. The Big Tasty was as cold as it came from the fridge. The other burgers tasted good... That's not how it works. The most expensive burger ice cold. I took two bites and packed the rest again. I'll take it to the health department. I'm sure it's old and warmed up or just given out like that. This McDonald's is not recommended at all.

Always busy and dirty but otherwise everything is good and open 24/7

What kind of unfriendly farmers work there at the MC Drive, the food is simply served, not even a hello, have a good trip, whatever like a real Albanian farm

One of the best McDonald's for dining with children or celebrating a birthday. Staff very friendly, young and dynamic. Thanks to everyone who helped organize the family day, it was a celebration, despite the occasional rain.

The employees were very quick and friendly despite the high number of customers. Well organized, clean restaurant. Top!

Burger was dry and not delicious

You know the food. As usual, the service is reduced to the bare essentials. However, this store is disgusting beyond words. The floors are sticky, so are the tables, and you can see old dirt on the walls that could be removed by simply cleaning. The play equipment smells (mold?).

The burgers are getting smaller and more expensive!!

This place really doesn't deserve "fast food". You wait half an hour in the drive-in for two things during breakfast time, while the employee at window 1 is obviously happy to have plenty of free time. While in early autumn one is disturbed by the abnormal screaming of untrained Belgians. When it's finally your turn, the three parts of the order are "really messed up" so you wait another 10 minutes. It really must be a highly complex system to put up 3 mc toast.

Takeaway food.! Was very tasty.

Everything's fine - just McDonald's

Dirtiest Mc I've ever seen. The toilets on Sunday morning were an absolute disaster. The staff was totally overwhelmed.

When I see with my own eyes how the kitchen reaches into my burger without gloves and prepares it for me, because a few seconds before they touched all the kitchen equipment and wiped the whites of his forehead, his manager explained to me that he was normal and standard at McDonald's. If that's the case, thank you, that was the last time I ever spent money in a Mc branch.

It's just McDonald's...I'm more of a Burger King type, if at all and the food confirmed that for me. Sorry but the vanilla milkshake was so incredibly sweet that even my children didn't like it (and that's saying something 😂) and my daughter didn't like the expensive Oreo ice cream sundae (MC flurry? Kp 😅) because the only Oreo had moderate crumbs on top were...

The long chicken wasn't even half the price of Burger King, but it was twice the price. Bottomless

I actually like McDonald’s but the service is not good at all!!!🤬🤬 For example, I was once at McDonald's with my girlfriend and we both wanted to redeem a coupon so we went to the checkout at the front and it obviously didn't work, which has often been the case.🙄 BUT THEN the heart attack came, this Mr. Pohl guy just snatched the cell phone out of my hand and went to the back without warning😨. I think he was wanking in the back because there were strange spots on the cell phone display that couldn't be classified.😱 Unbelievable Then he came back after an eternity and in the end it didn't even do anything.😔 wahlla crisis That's not even the end of the story with the Mr. Pohl guy 🤬 Once when I gave him my receipt with my order, the second heart attack happened because suddenly my friend's order appeared on the screen and she hadn't even handed in her receipt yet.😓😓 Very demonic Please bring back the iced tea and more meat in the salad Very nice thank you But the food is good 🥰

Very weak, greasy fries... smelly and dirty toilet

It's like any other McDonald's. What surprised me, however, was that the toilets were relatively clean compared to other Mc.

Food very hot, salt content of the fries OK. Everything okay!

Questionable, really. The only positive thing is that the McDonalds is open until 5:00 in the morning. That's it. Now comes the trouble... Yesterday at 3:00 a.m. we wanted to have a small meal. When we ordered everything went normally. But when a friend of ours came along, things started to go downhill... She wanted to order a menu at the order terminal with a coupon but that didn't work. She then went to the checkout to seek help from an employee. Maybe it would have worked at the checkout. But unfortunately it didn't. The employee, who was most likely drunk, then responded loudly: "Crisis, Vallah Crisis!" What's that supposed to mean? You seek help from an employee and it comes back? Who even hires these people? Does the HR department pay attention to nothing? Or are there no requirements? Now a second catastrophe that caught our eye. The employees in the kitchen are NOT wearing disposable gloves. First of all... in terms of hygiene, especially on the deep fryer, there is nothing there. Now comes the heart attack. An employee opens the food drawer and simply grabs a chicken nugget with his bare hand and eats it... What's that supposed to mean? Have employees not received guidance on appropriate behavior in the workplace... Finally, the employees simply started scrubbing the kitchen floor. Huh, why? Above all, you could see all the dirt that was washed away... Instead of doing this activity when all guests have left the restaurant, this is done immediately. But if you just want to leave early, you can start scrubbing while customers are on site. Under all...

Mmm always good for quick hunger.

Only ordered 4 times a McFlurry, of which one wasn't prepared properly (original instead of chocolate), but tasted good. Toilets didn't look clean though and no toilet paper in at least three toilets (1 at the male toilets, and two at the ladies)

Mc Doofmas is getting worse and more expensive. I haven't eaten there for months. You can't afford it anymore. Please stop going to mc stupid and co. They have to realize that they are completely exaggerating. 0 stars

Ordered, got the wrong food, since I'm on Monday I pass a lot of McDonald's and what can I say, something was missing or cold at each one. I was at one and the bread rolls were upside down. This is a joke or something. No longer recommended

An easily accessible McDonald's 💪🏻

Order issued incorrectly, service poor, too much money deducted

I have to comment on this, you offer coupons but don't redeem them and they say we don't have double menus! Then you shouldn't offer coupons if they are no longer accepted in McDonald's!

The staff is really good and the taste of food awsome

Hair in the food, all the fries and everything a bit dirty

Sitting outside only to eat. Absolutely no ambience. Few seats. Tables pretty battered.

Typical McDonald's. It's not great, but at least you can almost always get fresh things here. The waiting times are also ok. The employees at the drive were in a good mood and polite.

Hey, today at around 7.30 p.m. I bought it for 45 EUR and the citizens (Hot Chilli Cheese and the Big Tasty) looked like they had been playing football with it in the kitchen. Also, I was given the wrong receipt. And no sweet and sour for the Naggets. The branch will probably continue to lose staff. I recommend others to go to McDonalds.

Great MC Friendly staff and quick service With birthday room

Thanks for the missing items, enjoy the cheeseburger and fries. ATTENTION you always have to check your orders - it's not the first time something is missing.

I wait 33 minutes for my order. Poor quality and service!

The staff was very friendly and tried to implement the hygiene rules! Gladly again 🤗👍

Waited over 10 minutes for an ice cream.

typical MC PLUS dirty places and long waiting times

Service very bad. Something was always missing when ordering

Rude service, 2 burgers were missing.

I am very upset about the service here. I ordered 10 burgers but only received 8. Afterwards I had to drive back to pick up the missing 2 burgers. But the employees there didn't even apologize. If someone orders food here, they should be careful and check everything before leaving.

To be honest.....there were no more straws at 8 p.m., ok you can handle it. We had to wait forever in the drive for our food, now comes the best... it was cold😅 I really wonder how something like that works. You can redeem vouchers using the app at every McDonald's except at gas stations, but you can't do that here, apparently it's not supported. Hahahahha really absolutely NO GO! The employee at the checkout, who could hardly speak any German, then seriously wanted us to rate this with 5 stars😅 sad but true.

The kitchen is dirty as is the entire guest room. No tables wiped, trays piled up on the tables. Everything dirty and rotten

When will McDonald's please change the stupid ordering system that doesn't work any faster than the traditional one at the counter

Extremely bad service with tendencies to Munchausen syndrome! After I ordered my dinner from Lieferando at around 9:30 p.m. today and was already looking forward to it, I was surprised to receive the message after the acceptance and the expected delivery time that it had been canceled by McDonald's. From the details it appeared that this could be due to the following problems! Extreme weather conditions, missing goods, sold out products and/or technical problems. Since my order was a 6 Chicken McNuggets menu, I couldn't explain any of these reasons. Because we currently have clear skies and great weather. So I wanted to find out why this was the case and called. A irritated-sounding man answered who wanted to know what it was about, I discussed my concerns and wanted to know why my order had been canceled after I had already paid for it again. The employee then became even more rude and replied that you couldn't do anything about the cancellation because you had no control over it. Only Lieferando could arrange something like this and I should contact them. Unfortunately, I couldn't imagine that this was the case and I felt ripped off after the employee simply hung up! I don't understand why you always find such employees in a service-oriented company and at least I wish I didn't get told lies.

Everything is as it should be at McDonalds.

As always, the Saturday evening burger

You order 3 different MENUs, but they squeeze them into a single tray and put it in front of the whole family. There is also a glass gift on the menus, but there are no left!!!! They don't. Then remove your ad from the order screen at the entrance.

May 3, 2024 2:40 a.m.: We ordered 2 McSundae with caramel, but we hardly received any caramel sauce. When we asked if you could put more sauce on it, we were told to order mcflurry. However, we ourselves worked at McDonald's for several years and knew that they didn't completely push the sauce dispenser. We were greeted with incomprehension at this point. Absolutely incompetent employees and an even superfluous shift manager - that's really not necessary.

05/03/2024 // 02:43 Order: Mc Sundae Our order was two Mc Sundaes. When asked to receive more sauce - as it was obvious that this was being used very sparingly - the request was treated with incompetence and ignorance. The expectations of a competent manager were in no way met.

So if the two of us go to McDonalds, I can go straight to a restaurant, for example Hans im Glück, where I have better burgers for the same money. If I pay 4.79 for a fish mc and I pay so much money, nothing on it, little sauce then I think twice about going there again. Am disappointed

So service 5 points Food 2 points Often the burgers aren't warm and I notice more and more when you buy a coupon it doesn't meet the standard is my opinion

Food clapped together carelessly! Drive in is OK

Parking lot quite narrow and full. Otherwise a typical McDonald's

New breakfast until 10:30 Thanks for nothing, lost another customer as an employee had no chance to get something to eat in the morning.

Is it always closed at night? Is it cleaned every time? This has happened 5 times now...

The toy in the Happy Meal is not in it even though the question was explicitly asked and the answer came "Yes, it is in it" At home then the child crying because there are NO toys in the Happy Meal!!!!

A hair in the burger. Does it have to be that way? The McFlurry ice cream has shrunk by half and the price is rising. Are you crazy?

Everything was great... nice staff... gladly again... the ice cream is really delicious...

One of my teeth is now broken because of a bone in the burger meat. The broken piece of tooth in the red circle in the picture😷🤕

Despite ordering at the terminal, we had to wait 35 minutes for our food, which was a shame And other guests' food was served before us Otherwise it's just a McDonald's

When ordering, half of it was missing and you had to make it up despite telling the employee... the meat the citizen ordered was not fresh and the other citizen had half of the ingredients missing... just a shame, especially with those prices

McDonald's employees still come to the checkout to take an order 😆 you just have to stubbornly stand in front of the checkout. 😅

For quick stomach satisfaction.

Served quickly in the drive-thru. However, the lady at the counter didn't include any sauce with the nuggets and when a complaint was made, a discussion started that she had put it in. We were given the sauces reluctantly

Horrible. Poor management, horrible manager of the branch, doesn't talk to the costumer properly. I even saw a rat.

Terrible in everything, poorly made food, bad service and bad professionalism, the employees are rude and don't understand the customers, the service should improve, starting by being friendly which is a good practice and the customers feel welcome, something that didn't happen! The order came all wrong, the employees are either new or don't even know where the salt and sauces are stored, for example, and they are shouting around the restaurant, I asked them to correct my order, they didn't understand, I translated it and it got worse, a man wanted me to go with him to a room I don't know exactly what to do, I didn't go and asked my husband for help translating and later another employee came and noticed and helped..... the establishment is disgusting, always dirty and with employees with angry faces, they don't want to work give work to those who really need it! I do not recommend!!!

The food is cold and very bad. The hygiene at work is not good. They work without gloves and the treatment is rude. I do not recommend it at all.

I was just at the drive in and ordered several things for a total of 42 euros I had a coupon and ordered two double menus but the fries were missing. I don't really know how something like that can happen. And unfortunately it was intended for the kids...sad

I've been here a total of 3 times in the last few months. The facility is fine. There are ordering terminals, the waiting times are acceptable, but the waiting area is a bit small. Nevertheless, all visits were disappointing. First visit: Ordered chocolate milkshake and McPlant nuggets to take away - got chocolate milkshake and Chicken McNuggets, of course only noticed when I got home. Second visit: Ordered Coffee Shake and Cookies & Cream Pocket to take away - Pocket was tasty, but the 400ml shake had at least 100ml ice cubes in it. Third visit: Ordered a chocolate milkshake to take away - got a strawberry milkshake and of course only noticed it again after leaving the restaurant. All orders were placed at the terminal, so it wasn't a communication issue. Something is fundamentally wrong here. I can't recommend that.

They always forget to pack something and then claim that everything is inside, although that's not even true. Please don't eat here until they forget something at your place

If I could I would give 0 stars for the people there some are friendly and nice but a few of them definitely didn't do the job. By the way, the blue gloves are not there for free!!! Cough before then touch my fries from above...

The staff is definitely friendly, I really like the burgers 🍔 and you can order the food digitally from the display or analogue from the staff

Sometimes the preparation takes some getting used to (in the case of the burger in terms of components), especially when there is a lot going on.

The employees don't care, the entire tour doesn't work and when I ask they shrug their shoulders and we don't care. Luckily there are more McDonald's around and they don't see a cent from us. I've never experienced anything so unfriendly.

Having food delivered doesn't work here. Nothing was delivered after 1.5 hours. Live two streets away. Food tracker on delivery request time from the first minute 30 min delivery time, even now 1.5 hours later. What's not surprising in this store is that in McDrive you have to wait in the right parking lane, not the left, so that it doesn't record how long the service takes. (Because there is no camera recording there) You can't talk about FAST food here.

Very crowded, very loud and very dirty.

So sorry, what's this from McDonald's, the employees are shouting and unfriendly staff used to be nice and better employees than now!

We are only there very rarely when there is no alternative to go out and eat something quickly due to location and time! The toilet stinks and wanting to wash your hands there is a contradiction of cleanliness. The parking lot stinks of the exhaust fumes from cars queuing up to the drive-in with their engines running.