McDonald's in Nürnberg

The food was absolutely greasy, the service was so unfriendly, nobody had any motivation for anything, and they laughed at and discriminated against customers – absolutely outrageous! You don't feel comfortable there at all.

I ordered food online. It's not the first time the order has been incomplete. Sometimes it's toys that are missing, sometimes ketchup, and today it's a whole Big Mac. No one at the restaurant is answering the phone. Luckily, the delivery company is refunding my money, but I still have to go hungry because they don't deliver the missing items.

Long wait times for the food. The food was cold, and the cheese wasn't melted for anyone. There were five of us, and one person hadn't received his food while the others had already finished. We asked about his order, but were told it hadn't been taken. After that, things moved quickly. The tables were very dirty and messy. The prices are becoming unaffordable.

Clean shop with friendly service.

This is by far the worst McDonald's in Nuremberg. Every time, at least one thing is wrong, sometimes everything. Plus, the fries here are the worst I've ever had at McDonald's. If you really want McDonald's, you should go to a different branch.

Completely overcrowded, traffic jam in the parking lot, inside it feels like a drive-in while standing still, never again.

The automatic entrance door is deliberately left open by employees. People are freezing, and the employees seem to be okay with it; they're working in jackets to let in fresh air in minus 10 degrees Celsius. I don't think they want it that way.

A classic McDonald's, just as you'd expect, with good parking and a fairly clean interior. Today I only used the McCafé. The service there was listless and unmotivated, and the espresso was far too expensive at €2.39.

I just bought 20-piece chicken nuggets at 3 o'clock and they were dry and not fresh.

Despite placing an order, it's impossible to receive what was ordered. If I order additional meat, I expect to receive it. There are always problems with this branch. I'll definitely never be back! They're incompetent!

The floor and tables were filthy! We had to clear away the leftover food from the previous diners just to get a table! It's very cold inside and there's a strong draft! It's a shame, I used to enjoy coming here.

I want to collect a complete Friends series mug. Unfortunately, the employee refused to exchange my mug for one that was already at the checkout. Not recommended.

Excellent, and the service is excellent and fast.

There was no parking; waited 20 minutes for two burgers, and he looked beaten up; staff seemed overwhelmed

ABSOLUTELY AWFUL!!! KEEP GOING, the receptions are fine!!!! KEEP GOING!!! I'm really not complaining, not even in the worst cases, but today was like Jerry on a pile of shit. It was really too much. Reasons: - Burger falling apart, patties unseasoned and completely stale, disgusting - Fries cold, unseasoned, disgusting - No tissues for takeout - Restaurant looks like Frankfurt's (junkie district) So I'll hopefully get my money back.

The service is fast, enough friendly workers, the atmosphere is good but always crouded in the night, still faster service irrespective of croud super

We arrived and placed an online order. We waited 55 minutes and then went to ask why it was taking so long, but none of the employees spoke German, so we couldn't understand them. Unfortunately, we couldn't resolve the issue. In the end, we ordered at the checkout and wasted an hour. 😕

I've been to many McDonald's restaurants – but what I experienced here was truly abysmal. Even the first impression was anything but inviting: The men's restroom was in a horrifying state – littered with trash, partially damaged, and certainly not a place where you'd want to linger. If it looks like that, you can only imagine what it's like behind the scenes. Unfortunately, things didn't improve when ordering. I received the wrong thing three times – and that was with a simple order. Each time, I had to get back in line and explain what I had actually ordered. No apology, no understanding, just annoyed looks and the feeling that I was bothering them. The service was simply a disaster. In principle, it's a classic McDonald's, of course – you don't expect haute cuisine, but at least what you ordered, and a minimum level of cleanliness and organization. But nothing here makes sense. It seems as if no one has the oversight, the motivation, or the interest to ensure the place runs smoothly. Conclusion: An authentic McDonald's in name, but a miserable execution in every aspect. Anyone going here needs patience, nerves of steel – and preferably hand sanitizer.

Received the wrong order three times. But the staff were nice.

Tasty, but the filling in the McWrap is a bad joke. One chicken, one cucumber, hardly any lettuce. Unfortunately, the restaurant has become very confusing due to the renovation. The staff seemed even more annoyed.

A good place, if you're hungry in the late evening. The restaurant is visited by plenty people even after midnight.

Bad parking situation, something has been forgotten on several visits, the order number is often not displayed, cleanliness leaves much to be desired

A real disaster!!! The burger buns were so old that they had flour stains on them and fell apart into several pieces. The taste was also really bad, and that was at McDonald's. Thanks McDonald's, I won't be eating at that clown anymore 🤡

There were simply things missing and it was confirmed 3 times that everything was fine, but 2 apple turnovers were missing

This shitty music is way too loud and annoying. Since when do you do this? I just want to eat in peace. You can't even understand what you're talking about when you try to have a conversation. (One star because you're not allowed to write anything else.)

Super neat, just like a McDonald's should look

After the renovation, they're obviously overwhelmed by the new size. A wait time of over 25 minutes is pretty steep for McDonald's.

Got ripped off at the drive-thru for a €5.50 Double Beef Classic Burger. --> Didn't leave full. We definitely won't be coming back.

Solid, as you'd expect – fast, tasty, and reliable! I've been to this McDonald's several times, and I have to say: The quality is consistently good. The food arrives quickly, is freshly prepared, and tastes exactly as you'd expect – whether it's a Big Mac, fries, or a McFlurry. The staff was friendly and efficient despite rush hour. The store was clean, tables were wiped down regularly, and the ordering kiosks worked without issues. Small negative: It can get a bit crowded during peak hours, but the team remains friendly and helpful. In conclusion: A typical McDonald's – reliable, clean, and always a good option for a quick snack. 🍟🍔

Very positive experience, newly designed interior, breakfast as good as usual, very friendly table service, coffee served in china - that's how it should be!

Truly unsatisfying. The fries weren't seasoned. The fries were old and unsalted. The Spezi tasted really weird, metallic and not a bit like Coke or Fanta. Unfortunately, you can't reverse the route and return it when you're on the highway. I really would have done that this time. Very unpleasant, very bad experience. I was here on October 8th around 2:00 a.m.

The surroundings were terrible, it smelled bad, even the inside of the restaurant was not clean and the food was not good at all compared to McDonalds in the Czech Republic

I work as a delivery driver for Uber and arrived to pick up an order. However, one of the employees spoke to me in a very disrespectful and racist manner, shouting loudly. There was no one in charge or supervising the employees in the restaurant. This restaurant doesn't even deserve to be considered. Very poor service, rude staff, and racist behavior – I can't recommend anyone to order from there.

Unfortunately, the service at this McDonald's is very poor. The employees are unfriendly and treat customers disrespectfully. There are no managers or supervisors to whom you can report a complaint. Overall, a very disappointing experience – I absolutely cannot recommend this location.

Never again. Worst service I've ever experienced. I was there this morning during breakfast time and placed an extra small, light order. I waited a total of 40 minutes for my order. Yes, it was busy, but the staff were completely overwhelmed. There was no structure, no real organization. Everything was mixed up or simply thrown away. During those 40 minutes, I also noticed that every other customer order was missing at least one item. Sorry, but you really need to do something about this—terrible service. I would have liked to ask for my money back, but it would have probably taken another 15 minutes before anyone even came to the cashier. So, never again!

Today, September 28, 2025, at 3:03 PM, we received very unfriendly service at the drive-thru. We ordered two sweet and sour sauces, but instead received ketchup. Despite repeated reminders, the employee claimed everything was correct, checked late, and was so arrogant. Finally, she threw the sauce in our hands and demanded ketchup back in a truly commanding manner, immediately closing the window. Unfortunately, this isn't the first time something was missing from our order, and then such behavior towards the customer – very disappointing!

I'm standing at the drive-thru at 9:30 p.m., and no one takes my order. Not even after honking my horn several times and waiting 10 minutes. I can leave.

Waited half an hour for food even though the establishment was almost empty

Much more modern after the renovation. I personally think it's nice for the people in the kitchen that it's no longer constantly visible. Otherwise, it's good, as you'd expect from Mecces. The only thing that bothered me was that I ordered with my smartphone shortly before we arrived, and the toy was available for selection, but then it wasn't available, and the kids were disappointed.

The order was messed up right away. I had to wait twice as long.

After the renovation, everything is less comfortable and less inviting; it now really feels like a cheap snack bar....

Last time the seats were SOFTER! And now they're really HARD! DUDE

Fast food :) Tastes good though.

Since the recent renovation, it's been significantly worse than before... The new seats, in particular, are a disaster; they're a way to keep customers away.

It's a newly renovated McDonald's which looks quite nice. But when the restrooms are so bad that you can't and don't want to use them, it gets disgusting. The employees, from friendly to distant, all walk around the store with fixed stares, no smiles, no friendly glances at one another. You can sense the antipathy towards one another, which I personally find unpleasant. The restaurant itself is extremely clean. We needed the changing table and found one, but unfortunately it was still covered in dirt from the wall mounting. Which we really didn't like. They really need to improve the staff here.

Again and again, communication problems. And once again, something was missing (apple turnover). The app is so-so.... 3 coupons from the app could be used for meals, the 4th coupon was supposed to be for the extra points. However, this one couldn't be used because the maximum number of coupons per order had been reached....... Today (9/8/25) was the first time I picked something up in about 3 years. The store was recently renovated. The renovations don't look bad. The staff... German is still difficult, but that's not the problem. However, we're now "served" by this crap for a very long time again. Everything is lukewarm, and the fries... I believe, without knowing it, that even in prison the fries are better... An absolute disgrace!!!! Especially considering that a meal like this now costs over €13...

It's been a long time since an employee took it apart like that. The whole order was wrong, 80% of it was wrong. I ordered regular Sprite and we got the new pink Sprite. I wanted a regular McMenu and he gave me McPlant. We wanted garlic nuggets and he gave us regular ones. Normally you can at least rely on the order taking. We went to the drive-thru and didn't follow the whole thing on the screen, which is why the error is ours, but I haven't had something screwed up that badly in a long time. Sorry, never again at the drive-thru.

The order came super quickly. The food is delicious. It's busy here. Breakfast just now was super delicious. 2 MC Muffin Sausage Egg!👌

McDonald's is open again, and the wait was definitely worth it. The store looks really great. I like it.

Remodeled. Reopened. And by the second day, the same old pattern: no ice cream products (milkshakes, ice cream, etc.), even though they're offering a special milkshake. It's Saturday lunchtime. During the holidays. It couldn't be more ridiculous.

Closed for renovation, appears to be open online

If you don't have time to cook, you can take a break.

Fast food? - Sometimes you treat yourself...🤣👍

No sauces, bone dry beforehand, drink only ice cubes, but fries with lots of salt 👍 Great staff and great service! I'll be back 🙌

We went there at night to grab a quick bite to eat. Everything was very dirty, the fries and burgers were cold! The worst McDonald's I've ever been to. The restrooms were so dirty you couldn't use them! And the staff just stood around talking in a language other than German... Once and never again. As a thank you, we had stomachaches and diarrhea the next day....

The burgers and fries were good and up to MC standards. The restrooms looked more like a forgotten land.

The staff were friendly, and the food arrived in a reasonable time for McDonald's. The food wasn't really warm, and no paper towels were included with our drive-thru order.

You have to be lucky. Sometimes the fries are unsalted, cold, and/or raw. However, the plant-based nuggets are definitely worth trying.

30-minute wait for food, all tables are dirty, the floor is dirty and slippery. The ordering terminal doesn't work, and this doesn't even work when the restaurant is at full capacity.

A typical McDonald's that's always busy. This can sometimes lead to longer wait times. Otherwise, standard fare.

Everything is absolutely dirty!

We don't get any fries. The wait is far too long. The food arrived cold. Sloppy work due to the offer

I can only report on the McDrive®. I've only experienced a few times so far where something wasn't forgotten! It's nice that you can pick it up at any time after calling, but I don't understand why they can't pack the order that's displayed on a screen in front of you into a bag without forgetting any items. We've decided not to visit this McDrive® again!

Mostly there are some weirdos who hang out here and make everything dirty etc. The food tastes like MCs should, but eating there is a big mistake. Very dirty, especially the toilet.

Bad service We just ordered two takeaway meals to eat at home. When we got home, one of the meals was missing a wrap, and the iced frappe tasted like the milk had gone bad. Extremely disappointing! I would advise against this place unless you just want fries, which were good...

My order arrived late and was cold, the worst McDonald's I've ever experienced.

The cheeseburger for €2.30 was missing the cheese, and the Royal Cheese hamburger for €5.79 was missing the second slice of cheese. I wonder if there's a significant difference between the burgers.

Everything was great... friendly staff... would go back... the ice cream is really delicious...

Waiting for an order minimum 20 minutes!!!!!!!!!!! Drama!!!!!!!!!!

Ordered at 8:14 p.m., paid via PayPal... Asked at 8:44 p.m. when the order would arrive... All the guests around us had their food and had already changed... The Turkish employee could only say: "Did you pay, did you pay?" Yes, here's the damn receipt by email and a PayPal debit for €32.17!!! Because she didn't understand anything, they called the manager = order not in the system... Great... Waited over 30 minutes with hungry children and then an incompetent bunch... The manager then took the order and forgot one nugget... It can happen. Still, unfortunately, absolutely not recommended.

Sorry but for ass 60 euros left there and things are missing plus very unfriendly. never again

Food as it should be, you can't really go wrong. The fries weren't salted, just like the curly fries had no seasoning. The cleanliness of the entire restaurant leaves a lot to be desired. I asked an employee to wipe the table, and she pulled a rag out of her pants that had probably seen water hours ago.

Ordered a hamburger Royal Cheese and it was fine. The large chips were lukewarm at best and the cappuccino to finish off the meal was made with burnt milk. I won’t be returning here any time soon.

Our order didn't include a single portion of fries, and all the sauce was missing. Of course, the driver had already left by the time we opened our order. It's outrageous to make such a mistake.

Maybe it was the time of day, but this branch was actually clean for once. Food like any other McDonald's.

Very clean, fast, and friendly service. Staff is constantly cleaning and tidying.

I ordered table service via the app, but unfortunately, my food wasn't delivered. After a long wait, I had to check myself and discovered that my order had been left at the front. I've encountered this problem several times at this branch.

I do not recommend it to anyone

Average McDonald's. Right on a busy street with very few parking spaces. On a Tuesday afternoon, you might be lucky enough to find a parking space. It wasn't too busy, so the wait was relatively short.

I wanted 2 mc dubble chilli chesse and they made me dubble cheessburger. The woman is Indian anyway, she doesn't understand anything, it was terrible!.

PLEASE ALWAYS CHECK REFUND AND ORDER. In 9 out of 10 cases something is always “forgotten”.

My Big Tasty Bacon simply didn't have any bacon on it. Instead of a sprite I got water.

Unfortunately no recommendation at all. The strawberry cake was completely dry and soggy. Say it like it was yesterday. I was able to exchange it, but then discovered that the spoon from my cappuccino was dirty, as it had already been used, disgusting, see picture. Pooh.

What I can recommend. Keep driving. Toilets were full of shit, doors were kicked in, there were no paper towels, equipment was destroyed. Food ordered for there, given out to go because there were no clean trays left. There was trash all over the store, tables hadn't been wiped and there was also a trash bag lying open in the room. The store wasn't even half full, so there was certainly no stress because of the crowds.

Was ok. Very tight parking lot.

This is the nastiest and dirtiest mc I've seen. During the meal, employees played with food in the kitchen, one employee sprayed cream on the other colleague's pattie that was on the grill. The main hammer was that food was thrown.

I went to this McDonald's restaurant for the first time today. Maybe we were just unlucky, but my personal impression was marred by several tables that still had trash and leftover food on them and, above all, by the (untypical for McDonald's) long wait (over 20 minutes) for the food. But maybe we just had a bad moment when a lot of orders were placed at once, I can't tell.

Waited 20 minutes for a small order, didn't get any sauces or toys or chip holders even though they were on the menu, even after an unnecessarily long discussion we only got half

Went to Mc Drive, the food was cold, sauces were missing, Burger King again next time

Location great, staff could be friendlier

This branch is not recommended. Burgers taste like any McDonald's, fries are way too mushy. There's always something missing lately. Usually something smaller like fries or a cheeseburger. The highlight today was that the M was missing. I find that a disgrace. If there are 15 cars waiting behind you, you can't check the order you got in the car for another 5 minutes. Preferably no star at all for the service.

Food was good, but the sauces were forgotten, both ketchup and sweet and sour, and the toys from the menu were also forgotten

Update, got food poisoning for the first time in my life

*Speedy Service in the Heart of the City: McDonald's Delivers!* Rating: 4.5/5 stars I stopped by this McDonald's location in the midst of a bustling city, expecting a long wait due to the crowds. But I was pleasantly surprised by the lightning-fast service! Despite the chaotic surroundings, the staff remained calm, efficient, and friendly. Orders were fulfilled swiftly, and the drive-thru line moved at an impressive pace. I was impressed by the team's ability to maintain their composure under pressure, ensuring that customers like me received our food quickly and correctly. If you're in a hurry and need a reliable, speedy meal in a busy area, this McDonald's location is a top choice. Highlights: - Exceptionally fast service despite high demand - Friendly and composed staff - Convenient location in the heart of the city

Every time I order Mc Sunday they put sooo little sauce on it that I have to ask every time and then they say there is sauce on it?! WHAT DO I PAY €2 FOR?

It's McDonald's. You know what you're getting and that's what I call an advantage.

Unfortunately he was the only one still open. It would be better if I hadn't eaten anything. McDonald’s just isn’t my food. fries and. Ever are not really good. The ice cream is good. The staff was very friendly at this time.

Normally, expectations are not high when you go to a fast food restaurant. You just want to eat something quickly and easily. This McDonald was unexpectedly pleasantly surprised. 1. I was greeted very friendly by an employee. She made sure that the tables, seats, etc. were always clean. 2. That brings us to second. It was exceptionally clean. No crumbs on the tables, no grease stains or anything like that, the floor sparkled with cleanliness. Very unusual. This should actually go without saying, but unfortunately the reality is different for many fast food chains. 3. My food was brought to my table. The employee was very friendly. You almost felt like you were in a full-service restaurant. 4. The food was fresh and hot, which I have experienced differently at other McDonald's. Cold fries or burgers were served. 5. Last but not least, an employee came and asked if everything was okay. This hasn't happened to me yet. Either this was an unusual day, or this McDonald's is extremely well run. I'll check what's going on here at the next opportunity. Until then, however, a big thumbs up for this McDonalds restaurant.

McDonald's - fast, but with small flaws McDonald's offers classic burgers and crispy fries. But often there is not enough sauce and the fries are a little too mild. A touch more salt and flavor would improve the experience!

Alles gut und wird auch öfters gereinigt. Schmeckt sogar noch.... Service ist bei MC einfach gut, Kind schüttet Cola aus und der Mitarbeiter bringt neue, Respekt....,.....