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Kentucky Fried Chicken in Nürnberg - Telefonnummer, Reservierungen, Bewertungen

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3,40

Basierend auf 1.635 Bewertungen gefunden auf 2 Websites

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Nº 977 unter 1134 unter Nürnberg

Nº 24 von 42 Fast-Food-Restaurant unter Nürnberg

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StellungnahmenHinweisGoogle1.6353.4TripAdvisor-0.0

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The food was ready quickly. Everything seemed freshly made.

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Kay Wasilewski . 2024-09-06

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Clean, food is ready quickly, well organized. Unfortunately no toilet (you have to go to the station toilet) and unfortunately no fresh towels - that's stupid with finger food.

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Martin M . 2024-09-04

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This is the worst tasting chicken from KFC that I have ever gotten. It was overcooked and dry. I'm an American, and this was not even close to tasting like KFC. Change your name to Dry & Tastless.

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Scott Blake . 2024-09-02

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Ordered here, corn was disgusting, and felt like the smallest pieces of chicken ever

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Denis Tschernov . 2024-08-31

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Food slightly warm and not the first time, you should send the food inspection over. Poultry lukewarm for such prices Employees not really nice no hello no nothing thank you for nothing

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Marcel . 2024-08-25

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I ordered corn, but I got a salad. And she didn't give me the bag. It's delicious, but the service needs to be improved.

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Shunyao Zhang . 2024-08-24

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Top service and the food is also very tasty!

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destiny agumuoh . 2024-08-14

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Easy to order and pay, very fast service.

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Jose Rodriguez . 2024-08-12

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It was very tasty and didn’t take that long! Would come again

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Neuer Kunde . 2024-08-11

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Food is very expensive. There is no toilet. Large portion of fries for 4 euros was tiny.

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JFW Handy . 2024-08-11

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I just ordered 2 super deal boxes here. Last time the quality was okay but this time it’s really bad. The Pommes is cold and hard, the chickens are shrinkage and the burger has been cut into half. I didn’t enjoy my meal at all.

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Lukas Bronek . 2024-08-10

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Place are very clean, very tasty making

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saji Varghese. . 2024-08-04

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Unfortunately we had a very unpleasant experience yesterday. 11:15 p.m. Ordered food to eat in the store but was still packed in a bag. We sat down at the table anyway and when we asked if we could have forks for the coleslaw, a colleague immediately waved us off in an unfriendly manner. When we had only eaten half of the meal at around 11:25 p.m., a very unfriendly employee came and said we had to leave now. After a long discussion, we were at least allowed to finish our fries. The reason why we had to leave because it was open until midnight was that he didn't have time and then he had to leave. While we were eating we were able to watch him clean the table and what we saw really makes you lose your appetite. In addition, the chairs were slammed more than loudly onto the tables while we were still eating. A maximally unfriendly, disgusting and unpleasant experience. Unfortunately, KFC at the Nuremberg station will never be back.

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Michael Liederer . 2024-08-04

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The KFC in Nuremberg main station is always a good address for me when I have a longer stay at the train track. It's conveniently located right on Platform 1, and the quality of the food is reliably good. Ordering via the terminal is extremely quick - actually much faster than I'm used to at other branches.

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Sven B. Schreiber . 2024-08-03

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delicious, but the chicken was a bit dry. There were no unlimited drinks

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Зайченко Дар’я . 2024-07-31

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Attention: Missing order and unfriendliness - KFC disappoints across the board! I recently ordered from KFC and was unfortunately very disappointed. We ordered several dishes, including one worth 15 euros, but it wasn't included in our order. When we brought this to the attention of the staff, our concerns were ignored and we were treated unkindly. It is unacceptable that we have paid the full amount without receiving the products ordered. Very disappointing service – I cannot recommend this location.

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Minecraft Richard . 2024-07-29

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Very good. Complaining that the burger with extra bacon and extra cheese is cold. I was told this is normal. Thanks. Then rather Burger King or McDonalds.

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Christopher Thomas . 2024-07-26

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Food tastes great, everything is clean, not too busy, overall a good shop

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Philipp Roth . 2024-07-25

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The best KFC in Nuremberg! Delicious food, great staff, it's a pleasure to be at the train station

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GermanSuicideGamers . 2024-07-23

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Was there the last few days. Behavior from an employee, very rude and shameful. Speak loudly and unequivocally that she absolutely needs something the fuck. That doesn't work at all. Information that I, as a guest, find absolutely shameful and embarrassing. This kind of behavior is just unprofessional. That spoils your snack.

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Noxxi . 2024-07-23

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The food tastes good, but unfortunately the service is a bit slow.

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Dennis May . 2024-07-19

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A young employee at the checkout made an effort, but the other 4 employees just stood around and chatted. My food was to be taken away. They had just put it on the tray and had to point out again that it was to be taken away. She was unmotivated had just thrown the food in cold and laughed at me. Irresponsible

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Gabriele . 2024-07-19

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A top store. Food was good and it came quickly. I would recommend this store

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Artjom Bayer . 2024-07-16

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I ordered a menu. Staff accidentally deleted my number (and a few others) which caused several customers to wait a long time. I then asked after 10 minutes and got a stroppy answer. The menu that I then received when I asked was cold. I also ordered extra bacon. It was also in the wrap, but the chicken meat was left out. That's what I call cheating... when you pay extra and then the meat is left out. I won't be going back to KFC because I've had bad experiences before. Unfortunately, it was an emergency situation. Unfortunately, money wasted.

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Jürgen . 2024-07-15

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Super nice staff got 1 drink, 2 sos and 1 burger for free

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Max Marsing . 2024-07-15

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Fries were unsalted Ketchup was forgotten

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Patryk . 2024-07-13

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Very good food. Friendly staff. All clean. Simply great!!

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Alex Lozan . 2024-07-11

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The KFC didn't convince me because there was a lot to criticize. But the main reason I stopped coming was the food. The next day I immediately vomited and had diarrhea. After a short trip to the hospital it turned out that I had food poisoning. My case is no longer kfc LG Xavier

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Xaver Moderegger . 2024-07-11

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I ordered two Crispy Chilli Cheeseburgers at KFC Nuremberg at the main train station at the terminal and paid for 2 burgers. After a long wait I received the bag. On the way to my train I unpacked and noticed that only one burger was packed. When reporting this error, an employee told me I had only ordered one, that's what he saw. Since I have been a guest at KFC for many years and have always been very satisfied, at that moment I felt like a fraudster who wanted to cheat KFC out of a burger for 1.99 and decided not to enter KFC's restaurants again.

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Herbert Baier . 2024-07-09

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The food was bomb and the portions were also reasonable. Very friendly service and pleasant atmosphere Better than mc and Burger King 👍😎

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Maxence Bail . 2024-07-07

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Travelers who are in a hurry are ripped off, first they forget the drink and then they only get half of what they ordered. Thank you KFC! Greetings from order 68, around 11:40 p.m.

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Lukas F. . 2024-07-07

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Not as expected Service. Disappointed with online Order Service. No proper Information regarding online order pickup. Doesn‘t have any difference in buying at the Restaurant or buying online. Poor employe cordination and customer service. Started to prepare the food only after reaching the pickup Destination.

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Saraba Amour . 2024-07-07

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The visit to KFC offered an exquisite culinary experience. The preparation of the chicken was at the highest level: a perfect symbiosis of crispy breading and tender, juicy meat. The diverse menu impresses with its fresh ingredients and innovation Recipes. The service was professional and efficient, characterized by a high level of customer orientation and friendliness. The ambience of the restaurant is inviting and hygienic, which contributes to a pleasant overall experience. KFC is fully recommended and guarantees an exceptional gastronomic experience.

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Leonard Sattler . 2024-07-04

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It's delicious and everything goes well

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Royale Giant . 2024-07-04

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Really nicely decorated. The food is also quite good. But I would point out the many cockroaches that are on the windows of the KFC on platform 1 (I assume that's where the kitchen is). Since cockroaches are usually found where there is water, warmth or food, it may indicate that they could come from the KFC in Nuremberg train station. Cockroaches can transmit diseases and should therefore be combated. I'll point this out and hope it gets to the bottom of it.

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Vivien Hönisch . 2024-06-30

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Hot drink, if I wanted a hot Pepsi I would have ordered coffee. Wrong order delivered. Always less than I ordered. A mess!!! Better McDonald's

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R Silva . 2024-06-30

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Unfortunately I waited 15 minutes for my food to be served because there was no staff there

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Christian Baumeister . 2024-06-30

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There was only one cash register open and it was on a Saturday. No ice cubes around drinks. Not possible, especially on such a hot day. The air conditioning is weak, probably because the doors are open.

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Appollonia hi . 2024-06-29

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Very tasty hot wings, always eat here

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苔苔饼饼酱 . 2024-06-28

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8pm 27.6 Worst KFC ever!! There's a mass of customers who have already paid for their food, waiting for their order and the employees are just standing there and chatting happily WITHOUT WORKING! Only when we noticed that guests were waiting for their food was this sticky, cold mess prepared. The only one who worked properly was the young man who cleaned up so that it didn't look as bad as the rest of the people were working.

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Patzel Wurst . 2024-06-27

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Super unfreindly although they got my order wrong. Serving luckwarm drinks without ice

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GeunYoung Park . 2024-06-25

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Im so disappointed with KFC today. I usually love KFC since it is usually convenient. But this time was absolutely terrible, the drinks were cold and flat. And it took way too long to get the food.

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Maddison Naylor . 2024-06-25

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For the umpteenth time I visited the above-mentioned branch of the KFC chain on the so-called “Hot Wings Tuesday”. After I wanted to order several of the “bundles of 5” in the usual manner, I was unfortunately informed that only a single order per person was possible. My disappointment knows no bounds and I reminisce about times when open-end orders were still happily accepted. Under these circumstances, I will unfortunately have to stay away from the restaurant in the future, as I will no longer be able to meet my calorie budget as needed. Sad greetings, Jonas

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Jonas Jäger . 2024-06-15

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It was very oily and the food was prepared in advance, just heated up and served to the customer. Although the number of customers was small, there were 5 employees waiting at the reception.

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Nevill . 2024-06-14

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typical KFC, everything up to standard

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Grzegorz Bukowiec . 2024-06-10

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The space inside the store is spacious, so it’s great for resting.

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나영 . 2024-06-10

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I ordered I ordered a children's menu for my mother, the potatoes were very stale and old, I had to change them. I left my 70-year-old mother at the table with her heavy shopping bags and went shopping at Lidl. When I came to pick up my mother a short time later, I couldn't find her where I left her. Because one of the managers came to my mother and said "You didn't shop here" and threw my mother out. Because after my mother finished her meal, she put away the tray and sat at the clean table, waiting for me, and the rude manager came and threw my mother out with the heavy shopping bags in his hands. disgrace. I want the bad-hearted, shameless, disgraceful person who threw an old woman out at that time of the night even though she was a customer there, to receive the punishment he deserves and I am making a complaint. Even if she is not a customer, throwing an old woman out like that is nothing but bad-heartedness. It's not a crime to be unprofessional, but it is a crime to be this bad. I have a complaint against everyone involved in this crime. Even though my mother was a customer of KFC, she was kicked out of the restaurant because she put her tray away after the meal, and because she waited for me at a clean table by being civil and helping the employees, and this bad incident happened when the waiting time was less than 15 minutes.

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emel ozkan . 2024-06-09

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Kfc, I'm there occasionally, quite satisfied. Sometimes busy

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Daniel T . 2024-06-05

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The shop is spread over 2 floors, I saw that everything downstairs was empty, I quickly ordered there (from the machine) because my train was coming in a few minutes, after a few minutes I noticed that the counter downstairs wasn't occupied at all, no notice Sign stating that only the upper floor is occupied. I went upstairs and pointed this out to the employees, all I got was: Downstairs has been closed for a long time. Digger, I'm not from Nuremberg and I've only been in Nuremberg for the first time in my life. Collected the order and quickly sprinted to my train, which I was still able to catch due to the delay. Super hungry I unpacked the food, IT WAS EVERYTHING COLD, damn it was all cold, I've been traveling for over 20 hours and I get cold food and I can't even bring it back because my train has already left... Thanks !

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Stephan Witten . 2024-06-04

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5 employees stand in front of the counter and look at you like the last cuckoo's egg. No hello or how can we help you is a non-existent response. Ordered 2 chrispy chicken and that was it. Ambiance is fine.

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Ertu . 2024-05-22

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The food is always delivered quickly and is always hot and of excellent quality.

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Fatemeh Abyarian . 2024-05-21

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Fast and friendly service: The staff at KFC Nuremberg Hauptbahnhof are friendly and efficient. They take orders quickly and prepare them quickly. Fresh and delicious chicken: The chicken is always fresh, crispy and juicy. It is perfectly seasoned and tastes simply delicious. * Large portions: The portions at KFC Nuremberg Hauptbahnhof are large and filling. You definitely get enough for your money. * Clean and well-maintained branch: The branch is clean and well-maintained. There are enough seats and the atmosphere is pleasant. Overall, I am very satisfied with KFC Nuremberg Hauptbahnhof and can recommend it to anyone who wants delicious chicken! I hope this feedback is helpful!

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Milad Farhadi Birgani . 2024-05-21

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It was always so incredibly tasty!

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samet . 2024-05-17

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I actually like KFC, but if you know it from the old days where you could get a bucket menu with coleslaw, fries and a drink for just under €15, it's 4 chicken strips, with a medium fries and a drink, plus an extra coleslaw for that 14 really poor. The ordering machine didn't accept my card at first and instead of being asked which drink I wanted, they simply put a cola on my tray. In addition, you will be begged in the restaurant, which is not ok. I've been disappointed here in the branch before, but definitely not here again.

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El . 2024-05-16

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Very tasty food! Arrived quickly!

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Minel Durgut . 2024-05-15

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Don't take vouchers, even though they are listed at KFC and this branch accepts them. Fries and cola only lukewarm - but friendly staff and food came quickly Addendum: Complied with the owner's offer, unfortunately never heard from Amrest.eu again - thus downgrading to one star

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Martin D . 2024-05-14

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No toilet facilities or other options to wash your hands other than the smelly disinfectant and if you have to eat with your fingers... Sockets that don't work so you can't charge your cell phone either. No friendly staff.

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Marvin K. . 2024-05-12

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Dear KFC team, I am making a complaint against Katharina.

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احمد اقرع . 2024-05-09

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Michael is a correct honorary brother, made a good meal and offered a good kiss

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Alex . 2024-05-08

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Had dinner here on Friday last week. Since I have a handicap, I asked the waitress if she could bring the tablet to the table for me. Despite the large number of customers, they were very friendly and helped me. The table was clean. The food tasted very delicious! Any time!

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Alex Xyz . 2024-04-29

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if you’re in. hurry to get something fast to eat, don’t come here. personal is very slow and don’t really pay attention

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the HolyMary . 2024-04-21

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No washroom access for customers

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ASHIR VP . 2024-04-18

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There is no attention and care in the order. In addition, the burger is not delicious and the drinks are bad.

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rafeq Albarah . 2024-04-12

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If you are the only customer standing in front of 3 chatting employees for 4 minutes without being noticed, then you gratefully decline

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David Richter . 2024-04-09

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I've picked up something quick here several times, but it's never really been satisfactory. Either the food is already cold when you receive it, or the fries aren't salted in the slightest, or you find something indefinable in the food (in my case a plastic part), or you don't get what you ordered at all. And if you then complain via email, you will not receive an answer. and calling this branch is now not possible because there is no number stored...

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Simon . 2024-04-08

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This place gave me terrible food poisoning. Possibly something wrong with the chicken they serve. Should be investigated for salmonella.

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Selenay . 2024-03-31

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Absolutely disgusting people don't eat here. Meat sits on the counter until someone orders it so they can pack it up. Meat isn't even cooked through and tastes disgusting. !!!Do not eat

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Michael Lusser . 2024-03-21

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Everything is really good, but if you pay extra cheese and extra bacon for a burger and then get nothing, it's more than sad

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Celina-Marie Gräber . 2024-03-20

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Food tasted ancient, as if it had been there forever. Nothing fresh, nothing crispy & lukewarm Fries totally soggy, not a bit of salt. It's a total shame because we left almost €50 behind!

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Namin . 2024-03-20

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Nice size over two floors. Self serve kiosk with English but you cannot take ingredients out, only replace them! Bang goes having a KFC then!

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T B . 2024-03-18

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I always come here to get kfc but I was so disappointed today I bought chicken 3 pieces and I got 2 wings and another bony part of the chicken, everything was super dry. I thought getting the 3 pieces would at least get me a chicken thigh

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Annick Faal . 2024-03-03

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Absolutely disgusting eating it. The leg was ancient and dried out, as were the fillet bites, the fries were ice cold and tasted of rancid fat. The fillets of the bbq burger were tough as leather. When I complained about this, I was annoyed and given a much smaller burger with just as tough meat. I've never eaten so disgustingly at KFC...

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marc hassold . 2024-02-25

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Unfortunately the first time at KFC. No logical map for newbies and no good explanation from the staff either! In hindsight, I think I would have wanted the crispies. But I didn't read it correctly! My mistake! It said veggie...but also...available as veggie! As already said, my mistake! I'll try KFC again somewhere else and see what the friendliness is like there. Maybe you can take a newcomer by the hand for a moment! In our opinion, the food was not worth the price. It's a shame, maybe I'll change my mind next time.

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Markus . 2024-02-09

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Unfortunately my burger was cold, who knows how long it had been there. Fries were warm.

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T. H. . 2024-02-07

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Employees push out your order immediately after you order, before they've even started doing anything

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Jing Dujun . 2024-01-31

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The food and drinks taste good, the shop is relatively comfortably furnished, unfortunately the opening times fluctuate or change too often

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A G . 2024-01-14

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NEVER!! Never go here!! No toilet, no wet wipes, rude staff, "food" = rubbish, exorbitant prices

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Antoine Burtz . 2024-01-14

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Rip-off if I hadn't already been on the train, I would have gone back...didn't get what I wanted at all but got more money.clean!!!

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Morena Sahabzada . 2024-01-07

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I was there this evening at around 7:15 p.m., of course I was already in a hurry, tired and hungry. I ordered three products to take away from the new terminal. That was two burgers and a latte - but there was only one burger in the bag, the second one was obviously never packed. But I only noticed this when I opened the paper bag and was already on the train on the way home! I can only hope that this isn't a regular scam, especially at the main station - where people are in a hurry and the staff actually know that everyone has to get to the train and don't check their bags straight away when they leave! In my case, all that was missing was the small burger for 1.99 euros, but that could just as easily have been one for 5.99 or 6.99 and KFC would still have pocketed the money. I paid with a debit card and of course handed my receipt in good faith at the counter when I picked it up. Next time I'd rather check or eat on site. I really hope this was just a small mistake by a beginner. The food and coffee were actually good, but please pack your customers' entire order!

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Norbert Franz . 2024-01-03

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Wir waren hier essen, die hotwings und die filet bites waren lecker, jedoch ist hier eine taube herumgelaufen und ein kleiner junge hat uns (und andere) nach essen gefragt und sich dann nicht mit einer packung pommes zufrieden gegeben. All in all ganz nett hier, service nett, es wird auch immer direkt gewischt wenn der tisch verlassen wurde, jedoch kommen wir kein zweites mal her.

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Leonie Luna Korn . 2024-01-01

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Schlechte Mitarbeiterin! Die korrpulente Südamerikanische Dame hat mich als Idiot bezeichnet, weil ich sie beim Zigaretten kaufen im Tabakladen nebenan nicht vor lassen wollte. Wir mussten zum Zug der in wenigen Minuten abgefahren wäre, deshalb hab ich diese Bitte abgelehnt, da wir es auch eilig hatten. Das Restaurant kann ich nicht bewerten, da ich dort nicht gegessen habe und ich werde es nach dieser Erfahrung auch nicht mehr machen. Wenn man sich schlecht benimmt, sollte man nicht die Klamotten von seinem Arbeitgeber tragen. Das wirft ein schlechtes Licht auf seinen Betrieb. Erfahrung vom 28.12.23 ca 20.10 Uhr.

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Chris Grübl . 2023-12-28

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Die Preise sind teuer und das was man dafür bekommt nichts. Die "großen" Pommes sind bei Konkurrenten deutlich reichhaltiger als hier. Der "Burger" war ein Brötchen mit enorm viel Mayonnaise und zwei Chicken Tenders dazwischen geklemmt. Auf einen Burger gehört meiner Meinung nach mehr als Mayo. Für 10€ erhält man also ein dürftiges Mahl, welches ausschließlich nach Mayo schmeckt. Darauf musste man recht lang warten, weil das Team nichts im Griff hatte. Erster und letzter Besuch in diesem Laden.

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Tina Poe . 2023-12-23

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Sehr freundliches Personal und schnelle Bedienung 👍👍👍 weiter so!

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Marc Werner Siebert . 2023-12-21

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Been here once. The order pickup information was broken. The monitor near the cash desk says "ready to pick up" (DE: abholungsbereit), but the food was not even cooked. The personnel refused to let me use the toilet, though I have ordered food. KFC's Web-Page for clients' feedback did not accept the payslip code. The food itself is standard quality for KFC.

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Dima D. . 2023-12-15

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这家店的炸鸡经常放的比较久。顾客很多,服务人员速度也比较慢,所以一般等待时间也比较长。但对于一个全年供应炸鸡到12点的地方,一切都不重要。

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Kunpeng Yu . 2023-12-15

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Zamówiliśmy jedzenie które zostało pominięte, po 20 min gdybym nie spytała co z moim zamówieniem nr.30 pewnie zamówienia byśmy nie otrzymali. Mało tego kiedy Pani wzięła mój paragon aby je skompletować bo było zamawiane na wynos, w domu okazało się że brakuje jednego produktu( chili cheese crunch). A inne zamówione produkty przesolone na maksa !!!!!! Wielkie rozczarowanie, zmarnowane pieniądze, czas! Nie polecam ( zakup dnia 10 grudnia) nie wiem czy winna personelu ,czy tak jest na codzień? Jednym słowem balagan, chaos, zero organizacji!

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Urszula Krk . 2023-12-10

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Kris was very unfriendly. He tried to make us uncomfortable to make us leave earlier than what was closing time so he can go home early...

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Simon Haberl . 2023-12-09

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Hallo KFC. Ich vermisse den Double Down total. Wann kommt der endlich wieder? Vor allem die scharfe Variante.

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black bird871 . 2023-12-08

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Leider war das Restaurant beim ersten Mal recht schmutzig. Vor kurzem war ich wieder da, da war es sehr sauber.

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Nobody FF . 2023-11-04

WEITERE KOMMENTARE IN Google

Sie vergessen immer etwas. Auf dem bestellten Essen fehlt immer etwas. Die Kindermenü ist dürftig. . Vor ein paar Abenden Das für das kleine Mädchen bestellte Essen ,enthielt nur eine kleine Hähnchenkeule,mais und einen Saft, keine Pommes. Im Vergleich zum Kindermenü bei McDonald's ist es nichts.

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Emanuela De Lorenzo . 2023-11-03

WEITERE KOMMENTARE IN Google

Very busy place. Need to be prepared with 15-20 min waiting time after you order. You can order on the machines.

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1mshi_ r . 2023-10-16

WEITERE KOMMENTARE IN Google

Fliet Bits schmecken angehm und man sieht deutlich saftiges ungepresstes Hähnchen. Pommes kalt. Der Cappuccino ist für 2,99 € recht gross und bodenständig. Das Image vom Personal könnte motivierend gefördert werden. Schlechte Laune, frech und zu tiefst gelangweilt.

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Sandra F. . 2023-10-05

WEITERE KOMMENTARE IN Google

KFC in Germany (at least this one) is incredibly underwhelming. They have none of the good stuff (like egg toast breakfast, pancakes, deluxe shake, Poké Bowl, Qurrito), only the "classic" dry and bland chicken stuff. If you want good KFC, try it in Hungary :D

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Benedek Fodor (RedyAu) . 2023-09-26

WEITERE KOMMENTARE IN Google

Keine Toiletten vor Ort. Wirklich jedes Mal absolut jedes Mal lange Wartezeiten. Man kann nicht vorbestellen per lieferando oder sonstigem. Und Frechheit aus 9 Menü hot Wing wurden einfach 6 zum selben Preis.

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Huawa Meier . 2023-09-22

WEITERE KOMMENTARE IN Google

Das Essen war frisch und super. Aber der Service war unterirdisch. Wenn ich an einem Bahnhof etwas zum Essen im Restaurant bestelle, knapp eine dreiviertel Stunde vor Schließung erwarte ich auch, dass ich dies zu mir nehmen kann. Aber es wurden Stühle und Tische um einen herum gesäubert, man hat uns mehrfach mitgeteilt, dass man ganz bald schließe und wir uns beeilen sollen. Als dann um 23:30 das Licht zumindest kurzfristig ausgemacht wurde, war es uns aber zu blöd und wir haben die Reste mitgenommen. Kunden nach uns wurde bei Abholung der Bestellung gesagt, also nach Bezahlung und Zubereitung gesagt, es sei nur noch zum mitnehmen möglich. Finde ich insgesamt unfassbar schlecht und ist für KFC als Marke wahrscheinlich auch nicht wünschenswert

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J Dawg . 2023-09-14

WEITERE KOMMENTARE IN Google

The guy inside was very rude when i ask for the missing items.. tables and floor was messed up..

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Adorn Manjaly . 2023-09-11

WEITERE KOMMENTARE IN Google

Ich habe KFC mal wieder eine Chance gegeben... Nachdem ich bei meinem allerersten Besuch halbrohe wings hatte, an denen noch Federn hingen. Und ich bei meinem zweiten Besuch nur mit Hilfe einer textbassiert Speisekarte "Hähnchenteile" bestellt und chicken nuggets erwartet habe, war die Messlatte entsprechend. Überrascht hat mich direkt bei Betreten der FIliale, dass die Bestellterminals funktionsfähig sind, anders als beim letzten Mal, als ich der Kette den Vorteil des Zweifels bieten wollte. Nachdem ich das Menü ausgiebig kennenlernen durfte, entschied ich mich für die Super Deal Box XL. Bei der Anpassung der automatisch generierten Bestandteile dieser Box ist mir das innovative Genie dieser Fastfoodkette begegnet, welche, wie ich während meines Besuchs gelernt habe, ihre erste Filiale tatsächlich 1968 in Deutschland eröffnet hatte: man kann die einzelnen Bestandteile eines Menüs aus der Bestellung entfernen und dabei eine schockierende Gutschrift von 0,00€ erhalten. Ob man dann tatsächlich ein Menü erhält, in dem wie ausgewählt zum Beispiel der Burger fehlt, war mir für den ersten Versuch dann doch gewagt. Es wurde also der Chilli cheese crisp mit Pepsi. Die anderen beiden Zutaten, Pommes und die beiden Crisps, lassen sich abgesehen von der eben erwähnten Entfernung aus der Bestellung nicht weiter anpassen. Immerhin wird einem die Wahl zwischen Ketchup und Mayonnaise bewahrt, womit KFC dem alltäglichen Bewohner der Bundesrepublik Deutschland meiner Meinung nach bereits alle nötige Entscheidungsfreiheit bietet. Zu meiner Überraschung sollte aus diesem Besuch kein Akt des sinnlosen Konsums werden, wie es bei solchen Fastfoodketten sonst üblich ist. Während ich nämlich an der Essensausgabe sehnsüchtig auf meine Bestellung gewartet habe, entschied sich das Team der Filiale dazu, mir einen ausgiebigen Einblick in seine Arbeitsablaufe zu verschaffen: Die (wie aus solchen Fastfoodkette gewohnt fast komplett verhüllte) Küche bereitet die Speisen rigoros und in einer von Motivation zeugenden Geschwindigkeit vor. Crisps und Wings stehen allseits bereit in einer durch Heizlampen beleuchteten Auslage, während alle restlichen Speisen auf Tabletts in ein überraschend kleines Fach gelegt werden, welches aufgrund seiner Konstruktion keine nebeneinander stehenden Bestellungen erlaubt. Ich vermute, dass sich dadurch die fließbandartige Arbeitsweise der hinter den Tresen stehenden gebildet hat. Eine Person steht permanent an dem manuellen Bestellterminal und bedient die wenigen Kunden, die sozialen Kontakt der absoluten Kontrolle über ihre Bestellung vorziehen. Andere Aufgaben hat diese Person nicht. Die Auszubildende, deren Position an ihrer Arbeitsgeschwindigkeit, ihrem Gesichtsausdruck und ihrer gelegentlichen Überforderung zu erkennen ist, übernimmt fast alle anderen Aufgaben. Dazu gehört das sortieren der Bestellungen, das ergänzen dieser durch die allseits bereit liegenden Crisps und Wings und das Füllen der Becher mit den zu den Bestellungen gehörigen Getränken. Letzteres wurde ihr durch den Umstand erschwert, dass die automatische Getränkeausgabe scheinbar defekt ist, was eine manuelle Befüllung der Becher aus handelsüblichen 1,5l Flaschen nötig macht. Zumindest wird sie bei diesen Aufgaben von zwei weiteren Mitarbeitern unterstützt, wobei eine sich gelegentlich dem ergänzen der Bestellungen aus der Hitzeteke übernimmt und die andere die fertigen Bestellungen entgegen nimmt, um in gewohnt gebrochenem Deutsch die Bestellnummern in die Filiale ruft. Dabei wirs aus Zeitgründen nicht auf eine Reaktion der Kunden gewartet, welche ihre Bestellung an ihrem eigenen Gedächtnis und der Position der Mitarbeiter während des Ausrufens ihrer Bestellnummer identifizieren dürfen. Weil Google eine ausführliche Beschreibung meines Erlebnises durch Zeichenbeschränkung verhindert, muss ich den Text an dieser Stelle abkürzen. Das Essen war nebenbei keine absolute Enttäuschung, wie ich es mittlerweile gewohnt war.

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Daniel Lennoth . 2023-09-06

WEITERE KOMMENTARE IN Google

Chicken hier ist immer das beste

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Max . 2023-08-30

WEITERE KOMMENTARE IN Google

Wir hatten nur eine gute halbe Stunde bis unsere Züge fuhren und dachten daher, dass wir einfach schnell zu KFC gehen. Schnell ging es aber leider so gar nicht! Wir haben weit über 10min auf unsere nicht besonders großen oder komplizierten Bestellungen gewartet. Die Bestellung meines Partners wurde sogar erst vergessen, weshalb er noch deutlich länger warten musste als ich. Die Mitarbeiterin war sehr unfreundlich und hat partout keine Strohhalme herausgerückt (aber immerhin einen Deckel). Das fanden wir extrem ungünstig, da wir nicht mehr geschafft haben alles direkt vor Ort zu essen, sondern den Rest mitnehmen mussten. Das Essen an sich war ok, aber auch nicht so super, dass es den Ärger wert gewesen wäre. Fazit: Müssen wir nicht nochmal haben und für den Service gibt es ganz bewusst keine Sterne!

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Mandy Wyrwich . 2023-07-31

WEITERE KOMMENTARE IN Google

Für einen KFC im Hauptbahnhof - im Nürnberger Hauptbahnhof, bin ich positiv überrascht. Es war mehr oder weniger sauber im Laden und mein Essen wahr schnell fertig und hat wie man es von KFC gewohnt ist gut geschmeckt. Die Displays zum bestellen haben allerdings extrem gehangen und nahezu alle bis auf zwei waren ganz aus. Das hat ein kurzes aber unnötiges warten verursacht

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Lukas Noel Hoene . 2023-07-29

WEITERE KOMMENTARE IN Google

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