Five Guys München Riem Arcaden in München

Disaster. Almost €50 for 2 burgers, 2 fries and 2 drinks. Everything packed in bags, burgers in aluminum foil, even if you eat on site. Meat dry and tasteless, bread soggy, sauce used extremely sparingly. The fries were ok but nothing special. So there is absolutely nothing that could justify the incredibly high price. Once and never again.

Cheeseburger, all the way + Jalapeño with some Cajun style fries. No better taste!

I find the pricing to be far too ambitious for the mini portions on offer. Fries with shells only show a need to save money, not quality. The entire facility is not inviting, but rather conveys a tired, lousy train station feeling. All in all, just a shame for the money I left there.

It's a nice place, I recommend you to come, most importantly, I was waiting for the bus and I sat here for about 3 hours, it closes late.

We were in the suburbs. One order was correct, the other had a burger instead of a hot dog in the bag despite correct repetition at the checkout. Next time we'll check the receipt. The waiting time was okay, there was a lot going on. Everything tasted excellent. The cleanliness in the store could have been a little better, but in the end it's the taste that counts :)

Unfriendly staff. Food was terrible. Never again

Consistently sober: burgers fresh but relatively tasteless, fries okay, facilities and ambience completely sober and spartan, no dishes, food from a bag even in the restaurant, everything wrapped and burgers thick in aluminum foil, waste separation not available (cups, aluminum foil, paper and leftover food end up in the same container despite separate holes), a machine for refilling drinks is defective

Very good burgers. Great selection. But the price is also higher.

Burgers and fries were first class, you can't say the ambience, but the burger joint was clean.

Burger was good. Cost factor too high. 4 people, 1 burger each, 3x drinks, 2x milkshake, 3x fries - €100.20. There were a lot of free tables, 80% of them sticky and with leftover food. Everything is rather dingy.

Great concept. Burgers are delicious, fries taste like fries and the milkshakes are pretty good

So, this afternoon, ordered 2 milkshakes and consumed them there. The prices are becoming more and more utopian but it doesn't matter. 30 minutes later around 4:50 p.m. I go back in and look for someone. Three employees start shouting loudly: Eyyyy, helloooo, eyyyy, you there, eyyy. Here is the cash register here is the cash register. No one was at the checkout, all the customers were sitting and eating and watching the spectacle. To be on the safe side, someone ran after me. And shouted as loud as he could... What's wrong with these people? You run in looking for someone and 3 out of 5 employees start screaming because I don't run to the checkout first? Are you crazy? I've left hundreds of euros there over the years. But I won't go there again. Ghetto reception for guests? In front of all the eating customers? Seriously?!? Gladly for those who like, I certainly don't.

They serve quickly, the place is clean. The food is as always in the chain. The music is too loud, which makes it difficult to have a conversation.

Just Five Guys! In a good way :)

Burgers good, ambience? Solala...

Good quality burger with quick service

So the shakes are great and the fries are great too, but what I can't understand is why there isn't a veggie patty alternative on offer. The veggie sandwich is a disgrace - it's not a sandwich because it's also served on a burger bun, a bunch of mushrooms, a few green (!) peppers and not even the cheese is melted. That was very disappointing. McDonald’s and BK also get it right with the veggie/vegan patties.

We were here for the first and last time. At the checkout we were rushed. Food took a long time. Ice cube machine for drinks was broken. Machine for carbon dioxide probably also. Tables were really dirty...

Very long wait around lunchtime

Normally always great but today: food worse, no music, dirty floor, not waded through the vending machines, noise at work,... Hope the trend doesn't continue, Five Guys.

Not recommended. Price performance doesn't fit. Franchise...

Nice staff, delicious food, great ambience. One star deducted because I was there with a friend who eats a vegetarian diet and unfortunately a visit to the restaurant is not that great for people with this food preference.

The burger was quite good. Really liked that I can choose any and all additional items like grilled muchrooms, etc. The amount for the regular fries just more than I could have possibly handled which would be nice but the problem was that it was really-really oversalted.

Super super tasty -- the selection is great -- burger fries and the hot dogs just taste great -- unfortunately it's very loud there

First of all, the staff really has no idea what they are making, the left hand doesn't know about the right, it's just a mess. The burger disaster, ate a cheeseburger and had cartilage in the meat three times, vomited. Once and never again, everything else tastes better and TOTALLY OVERPRICED!

You can't feel any love for the product among the employees, prices are completely exorbitant.

The price is far too high for a run-of-the-mill cheeseburger whose *toppings* you have to choose yourself... The fries are also only made from potatoes, which absolutely doesn't justify the price of over €5 for the small portion.

Stopped here briefly after the Adele concert. The store was full, but compared to other stores it went very quickly. The store has enough seats and is pleasant, even in terms of taste, which is often a problem with Five Guys.

Completely exorbitant prices for joke portions

Delicious food, and the best part is they don't charge extra for ketchup or mayo

Unique burgers!! The price is higher but definitely recommended

Went here right before the Adele concert. Food was fine, tho the fries seemed a lot less crispy and salty than what i'm used to. Service wasn't all too friendly, but fast and correct. Kitchen seemed clean and so did the staff. Restaurant was not, however, with trash and food scraps laying around left and right. Food arrived quickly after ordering, and order was correct. Great to see that the salted and unsalted fries were seperated and came in different bags. All in all an alright experience with this Five Guys.

The burgers are good, as are the fries, and the prices are a bit high for a burger restaurant.

Food was really good best food of our trip. Quality is always consistent and great at 5 guys. The portions are really generous and we enjoyed the food.

Quality and quantity ok, but way too expensive!!

I like it better than the usual well-known fast food restaurants. It was the first time I ate in such a fast food restaurant in America, and I was happy when I saw it here. The burger is also better, and the fries are by far the best fast food fries. Ask for a large portion of the potatoes if at least two of you are eating them, because it's a really big portion! The drink can be refilled several times if you are very thirsty, and the roasted shelled peanuts in the bags, which you could buy for free on a small paper tray, were a treat. Cleanliness could be a little better!

Delicious burgers that you can create yourself. Everything is freshly prepared. The fries are also recommended. But the music was very loud and you could hardly have a conversation in a normal tone

€35 for two fries and two hamburgers seemed a lot to me, but if they were good I would be satisfied, the fries were nice, the hamburger is greasy, it's hard for me to eat it last time, you'd better have a McDonald's

I attribute this with almost one eye. Speak more positively. It feels like it gets worse with every visit to this branch. Employees have always seemed more like they would definitely rather be doing something else than making burgers for the mob that also pays their salary. I have a positive bias from Burmingham (first, second, third visit) and when it came to Germany through Frankfurt. Well, because of Bavaria and things like that, something will be different than the previous times. Expectations have already been lowered anyway. And yet, every time, I'm disappointed again and again. Where do we start? Fries. You think these things are fried and covered in powder. Complete. No, no. Not at this branch. Sometimes too much powder, sometimes too little, sometimes none at all. The quality seems to vary depending on the staff and their “not interested” attitude. Well, okay. Fries are still possible. But the burgers. Wow what you get served there. Some mishmash of warm, just-out-of-the-fridge, or out-of-the-way, or or ingredients. I always order the same mix of ingredients and yet somehow I get a completely new “taste experience” every time. Sometimes it tastes bomb. Then again it's so absurdly bad that you wonder whether you'll ever be able to set foot in it again without being too disgusted by the last time. This is a drastic variation in quality, especially when it comes to prices. You want it to be a taste experience! I am aware that the mood in Germany is depressing. And as an employee at a fast food chain you somehow feel exploited and unimportant. The fact that this is then passed on to customers who spend their hard-earned money on food that isn't even that cheap is morally questionable. The customer can't do anything about it! As described above, in this branch you don't feel like a customer and certainly not like a king, but more like someone who has just disturbed the gentlemen burger roasters and they are paying you and not the other way around. You always have the feeling that you are disturbing them when they are doing something important and you can be happy when they make an effort to eat your food. As I said, I've been to Bumingham and it's like an assembly line. They're all running and roasting and screaming. And you can see that they enjoy their work despite the stress. Don't know what it's like now. It hasn't been there for a long time. But you don't have that feeling at all in Munich. Zero. You have the feeling, as described, that you are out of place and that they actually don't feel like it. But that's also how the food usually tastes. After “Kein Bock”! Now don't get me wrong. It somehow tastes good. But there is a big difference between price and performance! Sometimes stronger, sometimes less strong.

The burger and fries were delicious as always. Beverage options were very few

Very crouded, but great service, and fast, even when there like 200 people inside..... It must be stressful to work in a touristy area 10/10 service!

Slow, dirty, expensive. Burger cold. But the milkshakes are great

They have beautiful hamburger and ships another test .

What an insanely expensive burger this is! What is this made of? Gold? Fork out €49 for fries, burger and drink for two people, then you'd better go to a real restaurant. The burger was also soaked in fat, so certainly not the best burger I have eaten.

The website advertises pick and collect orders instead of queuing. After ordering and paying online, you are faced with perplexed employees who don't know what to do and then simply ignore you. Went back without food. I hope I at least get the money back.

More appearance than reality. High price for poor quality and bland taste, overwhelmed and disorganized staff, extremely long waiting times with manageable crowds. Too bad about the money...

Unfortunately, there doesn't seem to be any staff scheduled to keep things clean. Both when I visited and every time I walk past there is an enormous amount of rubbish lying around the seats outside. And that even though there isn't much going on. The normal burger is fine. You should save yourself the vegetarian “burger”. It's just the normal salad side dishes between the extremely limp bun. As if there wasn't a delicious vegetable patty these days?!? Then it's better to just have fries - they're really good for that!

Paid 45 euros for 2 small burgers, 2 small fries and two shakes so that we could clean the tables ourselves so we could sit down. The taste is ok, but you get much better quality for the money. The location has more of the charm of a train station toilet. No matter how hard you look, you just can't find the added value that could justify the price.

They're usually good, but 1 star review, only because we walked 30 minutes after a concert to find it closed an hour before the advertised time on Google, and they haven't bothered to fix it. On Google maps the timing implies open until Sunday 12 am.

As always, ok quality, top price/performance ok

A few years ago I was amazed by the taste of the burger and fries, they were different. Sorry but now... you spend so much money to eat particularly delicious food and what do you get? A burger that has a cold bun, and generally the whole burger wasn't warm. Fries that have almost no salt on them and no taste. I can also buy something from McDonald's.

This is a nice place to have a quick bite for American burgers and fries. In addition, they are open until 10pm which is good for the late night hungry people looking for foods in this area.

It is a very classic Five Guys burger place, just like the American stores. The same system of burger preparation, the same soft drink free refill machines, everything. Very special burgers compared to other fast-food stores like McDonald's. They have some outside tables to enjoy a good weather. Recommended!

The hamburger and the hot dog were tasty but the buns are too mushy! The drinks are generous. Our fries were not hot anymore.

Burger was delicious. But it's not possible to eat without getting completely pissed off. Everything was thrown carelessly into a bag. Staff well motivated is something else... The whole store is also unclean.

What should you say? Five Guys is by far the best burger place when it comes to fast food! Unique fries, unique drink choice. (This one is the better one in Munich) Burgers 8.5/10 Fries 10/10 Drinks 11/10

Everything was fine, as always at Five Guys, although the soda machine was broken

Oh well. So it was nice, the atmosphere. Even if, as soon as you were able to pick up the order, you could hardly understand the employees there when they called the number. 2 burgers, 1 large fries, 2 drinks for a total of 40 euros and even though we ate inside and didn't order anything with Lieferando, it was really expensive. The burgers were delicious, especially since you could put them together yourself, but for the price I can do it all cheaper at home.

The worst FG place in my life. The fries were completely different from regular FG ones & also not salty at all. No peanuts provided as well. The biggest disappointment was the Veggie sandwich, the quality of the ingredients was so poor that I would not wish anyone to try it.🫣 The staff was not helpful at all so we left the order almost untouched & left.😁 This was true disappointment.👎🏻

No hand soap in the toilet - TWO dispensers & both empty. Don't want to know if employees wash their hands and with what?

Very well made burger, fries with skins and made with peanut oil are delicious.

Unfortunately the milkshake we ordered was not delivered. Already the fourth time. Nobody answers the phone in the restaurant, so lieferando has to reimburse it.

Incredibly delicious fast food burger Highly recommended!

American style cheese burger. American big size portion and it tastes good. Their french fries is very fresh and tasty and ofc big portion. I like the idea they have cola machine with more than five cola flavors and free refills

I love this kinda burger. I had cheese bacon burger, hot dog, little fries. I am big fan of 5guys mayonnaise! I chose all the way all the time. I’m sure I’m back soon!

Absolutely amazing, feels like genuine America

Mega. Anyone who has become familiar with the process at Five Guys will be rewarded with extremely delicious food. The seats on the upper floor are recommended. Everything was clean and tidy, service was regular.

For me, really the best fast food burgers I know! Incredibly tasty and you can put the burgers together the way you want. The fries are also super crispy and perfectly salted. Price-performance ratio is definitely top!

It was probably due to the later hour, although there were hardly any guests, and the wait was long. Food okay, almost too much, good: free refill

Delicious burger but was unsure about the mushrooms - I will ask for it without mushrooms next time

You feel like you're in America. The burgers and hot dogs including fries are perfect. I haven't had such good burgers in a long time. Very nice staff who show great commitment.

Very disappointed, lackluster menu offering, bland burger, very expensive; really hoped for more!

The food is way too expensive for what you get. Very big store but nothing going on at all. Almost feels abandoned.

I'm not going to deny that the burgers are tasty, but it has happened to me a couple of times that they forget to add the bacon or if I ask for extra Cajun. That's why one star less

Ordered at 7:13 p.m., delivery was scheduled for 8:44 p.m., but this kept getting pushed back until the order was canceled at 11:11 p.m. So there are no options left to order anywhere at this time. Either cancel immediately or deliver on time.

Almost 13 EUR for a Big Mac-sized burger?! Sorry, I think it's really exaggerated! In a regular restaurant with burgers on the menu, twice as big for the same price! But fries are really mega 👍

Far too expensive and far too greasy food. I tried it and I don't like it or like it.

Insanely expensive for a cheeseburger and fries. Atmosphere has that wonderful American Burger Joint feeling. Service was nice. I can't say anything bad about the product. Although, I wonder how long they can stay in business with their prices so high.

I have never experienced such outrageous prices

"Construction site ambience", long waiting time of about 10 minutes around 4 p.m., little goods for a lot of money: small hamburger for about 8 EUR => way too expensive even in times of inflation etc. Unpleasant stomach feeling occurred after consumption. I cannot assess compliance with cleanliness and hygiene standards. The first and last time!

Burgers are delicious and fill you up very well compared to other fast food. The fries were rather tasteless and dry. The cleanliness and ambience met my expectations, nothing more and nothing less Service was good!

Excellent Fries and Cheeseburgers

Sure it's fastfood.. but sometimes I actually pray for one damn Five guy's burger 😏👍

I paid 17 euros for a very greasy double-meat burger and waited ages in an empty restaurant. I'll never go there again.

These are just really good burgers that will fill you up. Always friendly service who is happy to help with the order.

Not exactly cheap but the food is really good!

Food ok! Staff not! What is not possible is that dogs have to stay outside! Very customer-unfriendly and not up-to-date 😡😡😡

One of the worst burgers I've ever eaten. Also wrapped in aluminum foil, totally unappetizing, so that the steam makes the bread soggy and sticky. Fries, that's an absolute no-go. And then so much money is demanded for it. That they even offer something like this and that the masses still go there. The main thing is that I go with the trend, I was on Five Guys.

Ordered to the hotel in time at 9:30 p.m. 5 minutes before the delivery was supposed to arrive, at 10:15 p.m., the cancellation came. Unfortunately all alternatives were closed afterwards. Either cancel immediately or deliver then. But not like this...

Patty is strawy, bun inedible, staff unfriendly, spend so much money on that?

It was my first time eating five guys. 😍Everything was very delicious. Best fast food fries. 🍟 You don't need to be scared by the name "small potatoes". A very large dose. Two of us ate it. But it's delicious. The Cheeseburger is also very tasty. You can choose what you want in it. Very good. Mayonnaise, ketchup, salt and pepper in the self-service section. Salted hazelnuts as a gift. Delicious. The price is unfortunately high. I didn't even buy a drink. Two Cheeseburgers and some fries were 30 euros. We were there on Sunday and there were hardly any. Fast friendly service. I can only recommend it 😊 great place (. The potatoes in the picture are only a part. The bottom of the bag was full of potatoes. I'm really shaking 🍟🍟🍟😍😍)

It's a real shame☹️the fresh ingredients taste would be good, but the burger on top is cold! was..and that for 13.50€🤔a shame😒

Great ambience. Eat a little greasy, but enough. Good atmosphere and nice employees.

I thought it was great here. Great team.

Unfortunately it wasn't that great

Despite everyone's hype, the burgers really aren't tasty. Of course, the idea of ​​making your own composition is nice, but neither that justifies the price nor the taste. My burger was made wrong and the atmosphere there is rather bare. I have no idea why the store is still running. A NO GO for me.

Very nice service staff. The process is a little difficult to understand at first if you don't go there often. You first have to order a burger and then choose different toppings. Afterwards you get a piece of paper with a number on it and the chefs then call you out as soon as the respective number is ready. What you should keep in mind when buying fries is that a relatively large number of fries fall into the bag, which means that even a small portion is probably enough. You have to refill yourself with ketchup, mayo, etc., as well as drinks. The ambience is quite okay, somewhat American style. Food was very tasty. I had fries and a cheeseburger. Everything was very tasty and delicious. Also from a class perspective, something about Burger King and McDonald’s. In any case, the burger shop is on my list for every now and then when I'm out and about in Munich. If you can do it, it's completely fine.

To Bad To Bad To Bad The cashier is a disrespectful person and does not respect tourists. All tourists complain about the manner and treatment of this person who looks at them with contempt. I advise you not to go to this racist restaurant..

Greatest Five Guys experience i have ever had. The food was amazing, as almost always in FG, but the service was perfect! We were taken care by Manager of the branch and he was amazing to us. Also the other employees were really kind.

I booked into the hotel I'm at a conference. Delivery can be done exactly after 45 minutes, the driver was very nice. I ordered a burger with BBQ sauce and mushrooms, very juicy, delicious! But I think the price is really too high, so a point is deducted. I'm deducting another point because you can't put together the entire burger via Lieferando. This is a low brainer!!!!