F + R Gaststättenbetriebs GmbH in Heidelberg

Clean and friendly staff. I'd love to come back.

I used to eat kebab here often. Unfortunately, things are no longer the same as they used to be. I had raw chicken on my kebab. The health department was informed. It was not possible to contact the owner. Anyone who is concerned about their health should never eat kebab here.

Convenience kept warm for a long time. Completely overpriced for this quality and self-service. The view is the only positive aspect.

The restaurant is clean and well maintained. It's busy at lunchtime and therefore a bit noisy. Unfortunately, the service is completely overwhelmed. Relatively unfriendly and stressed. Food tasted good, but unfortunately it was served with a long wait and then even later than guests who arrived after us AND also with a delay so that we couldn't start together AND the side salad came at the same time instead of before, as usual. 1 meal was brought completely wrong and had to be refused, but they wanted to credit us with 1 drink and brought a side salad for free. The drink (juice spritzer was still on the bill at just under €6!). The boss was also present, but unfortunately didn't think it was necessary to help despite the restaurant being full and just looked at what the waitress was doing as she ran around alone. A no-go for me. There wasn't even time to ask us every now and then whether we would like to drink more or whether everything was okay. Since it was a business lunch, I was very embarrassed and would not recommend it for important appointments. The prices are simply not appropriate for what you get. When I quote prices like that, my service has to be top-notch and I have to deal differently with trivialities that CAN of course happen!

The Ben's Cheeseburger was a dream, really unique taste and super delicious salad...it was a taste explosion...just WOW...