Die Welle in Ruhpolding

We were there in July; the food and service were excellent. BUT we had problems paying cashlessly...and the amount was debited twice. Since then, we've been trying to reach someone to get the money refunded (when paying, they told us to get in touch if anything went wrong). They haven't responded to our emails, and they haven't answered the phone. We're very disappointed with this level of customer service.

We ate at Welle, and everything was perfect, as always, regarding the food. When paying by card (Apple Pay), there was a rather unpleasant situation. The waiter said it didn't work. I immediately received a response that it worked, as usual with Apple Pay. He then showed me on his mobile device, which didn't mean anything. Of course, he wanted the money in cash, and I could write it down if it worked, and I wrote his name on my business card. Of course, it was on my bill the next day. Then I immediately wrote to the restaurant, asking for a transfer and to check with the waiter in question, because I had paid twice. No response even after the second email, which isn't a shame... The waiter received a really good tip of €33! I've never experienced anything like that before. It can happen, but then you have to respond to the two emails, where everything is perfectly understandable :( They know exactly that it worked that evening; it says so on the receipt itself.

The five of us were there for a quick lunch, and the service wasn't exceptional. When we paid, we left little to no tip, and the waiter insulted us in his native language and even threw the tip at us. We've never experienced anything like that before.

The food was very tasty and the price-performance ratio was right.

The food could have been better seasoned. The pasta was more than al dente; it probably wasn't left in the pot for long. You had to hunt for mushrooms, even though they were supposed to be included.

I don't understand any of the reviews here. Extremely friendly service and fantastic food for a very reasonable price. William and Susan....Holland

Everything was top-notch from start to finish... Great staff, great food, simply fantastic, I can recommend it, and the value for money is also top-notch...

Reservations only We were turned away

The food was very good, but the service was very arrogant. Despite having a reservation, we were only briefly shown to our seats. The whole time, you get the impression that you eat, pay, and the next person is already waiting. It's a shame, because the food is really good.

Very good food and good honest service the food was very good and the service almost perfect all in all a very good and nice restaurant gladly again

The food was very good and sufficient.

... definitely a recommendation 👍👍👍, make a reservation in advance - otherwise it might be tight for a seat 😊 ... very tasty food, very good and friendly service, and the prices are absolutely reasonable ... we'll definitely be back when we're in Ruhpolding 😃 ...

The food is very good. The location is also good. The waitresses, mostly male, are rather rude. A 10% gratuity is automatically added to the bill. I find that a bit cheeky.

We ate here three times because we were swimming. The first time, the waiter completely ignored us. She served the next table and overlooked us. The waiter who came next was incredibly arrogant and unfriendly. We gave the restaurant another try the next day because we were swimming there. The waitress was very charming and friendly, and since the food was actually quite delicious, we went back the next day. The waiter was again very unfriendly, and his arrogant manner made us decide not to come again.

We've been there twice now, and unfortunately, the children's meals weren't suitable for children. The first time, we ordered spaetzle with sauce. Unfortunately, the sauce was completely oversalted, making it practically inedible for a child. The second time, we had fries with fish sticks, and I have to say, the fries were extremely brown and tasted strange. One of the waitresses wasn't particularly friendly either.

The food was delicious, the service was friendly, and even the dog was allowed in. It's best to reserve a table.

Service was very courteous and friendly, food was reasonably priced and tasty, we were very satisfied on several occasions

Right next to the indoor wave pool and outdoor pool.

One of the best restaurants... Very, very tasty and affordable.

We arrived after swimming. The place was packed, but we still got a table inside quickly. The staff was prompt and friendly. The pizza was very good. We'll be back.

We wanted to eat here after a bike ride. There were free tables in the shade, but we weren't allowed to sit there because that area was "not open." Instead, they wanted to give us a table in the blazing sun in 31-degree heat. No thanks! When we asked for a table, we were rudely turned away. I can't comment on the quality of the food, but the staff was very unfriendly.

A wonderfully cozy restaurant. It's nothing like a "typical" poolside restaurant. The food here is of the highest quality. Above all, the whole package is just right. Beautiful ambiance, good selection, fair prices, top-quality food, super tasty, and generous portions. Very friendly and attentive staff. We ate here twice on our last vacation and again this time. Absolutely delicious. From the chef's welcome to the starter and main course, to dessert, and even a schnapps on the house. Everything was perfect. The roast beef with onions is second to none. Keep up the good work.

Great food, I can only recommend it! 🌟

Haven't had such good food in a long time 😁😮‍💨

The food was plentiful, fresh, and delicious. There's a wide selection of dishes. The prices are perfectly reasonable. The ambiance was rated 4/5 because we ate above the leisure pool, and the noise level from the wave pool was a bit unpleasant.

It seems a bit intimidating at first because of the swimming pool, but it's completely separate and has a cozy atmosphere. The food was great and the service friendly.

We were passing through and stopped here on the recommendation of our hotel. We sat in the beer garden, and the service was very friendly. The food was excellent and reasonably priced.

Delicious food. Very friendly staff. Very fast service. The prices were absolutely reasonable. I'd definitely go back. Thank you.

I asked if they could change me for a fiver. There was nothing going on at the time. The waiter then turned away and gave me an incomprehensible rebuff. So, it was out of the question for us to eat there outside the thermal baths. Perhaps they'd be more polite if we sat down and ate something right away.

Thank you, great! We were back after 4 years. The price/performance ratio was right. The food was plentiful and delicious. We'll be back.

The food at the restaurant generally seems good and there's a fair amount of it, but calling an iceberg lettuce with a bit of cucumber and tomato for 9 euros (!) the "big salad of the season" is cheeky. So cheeky that we won't be coming back, even though we had planned to.

The food was comparatively inexpensive but also delicious! However, some of the staff were very unfriendly and lacked service! (Waiters)

We sat down on the terrace and were immediately told in a gruff tone that there was no room. When the waiter noticed we didn't speak German, he waved us away. Very unfriendly and not hospitable!

Really great food, friendly staff, and fulfilling requests, like an extra portion of sauce. Highly recommended if you're in Ruhpolding, then the Welle!

Today was our first time eating in the beer garden. The seating there is nicer than inside. First, we were greeted with a small greeting from the kitchen, which we thought was very nice. Today we ordered fish. Unfortunately, it was almost completely underseasoned. The roast beef with onions, however, was excellent! I'll definitely eat there again. The prices are also great. Unfortunately, you can't sit for long, as the tables are rebooked at 6:00 PM and 8:00 PM. This makes a nice evening with friends difficult. The staff is friendly. If you want to eat there, you should definitely make a reservation due to high demand.

Very good and delicious food in a pleasant atmosphere. The menu is varied, with something for everyone. The service is always friendly and cheerful. Highly recommended.

The restaurant is highly recommended - great cuisine and cheerful staff, definitely to feel good 🥰🥰🥰

Right by the indoor/swimming pool. The food is fantastic, simply amazing! Service was also top-notch! We arrived without a reservation (it was a weekend) and were given a temporary seat at the bar. As soon as a table became available, we were offered it immediately! Very friendly and uncomplicated! The food was simply AMAZING (we didn't expect this from a "pool restaurant")! The quality, taste, and presentation of the dishes were top-notch! The value for money was also excellent! We'd be happy to come back!

The food was good, the staff also spoke Czech. Satisfaction

Two of us arrived without a reservation. Apparently all the tables were reserved, so we were seated at the counter. We had ordered grilled pork neck with various sauces and fries. There were two pork necks on a pile of fries. When we asked about the sauces, we were brought a small plate with 3 egg cups?! In the cup there was mayo, ketchup, and ??? (radish strips?) After the meal, we spoke to the waiter and said that 1. the meat had come from the pan and not from the grill and was tough and dry. 2. the sauces that were listed on the menu were only ketchup and mayo. He'll tell the kitchen, was his reply. I went to the kitchen door (we were sitting right next to it at the counter) and called out to the kitchen that the pork neck was too dry. When we paid, we realized that he had taken the dish out of the till and we didn't have to pay for it. No apology, no explanation. Pay and that's that. That's unprofessional. And the tables (we asked when a second table became available if we could move from the counter to it) were still free when we left at 8:15 p.m. A simple swimming pool restaurant with cheap, poorly prepared food, nothing more.

We have been guests there for years, service is exceptionally good, food too, prices are completely okay

The restaurant is attractively decorated. Unfortunately, the male server was very listless and unfriendly. We had pizza, and our little daughter had the kids' pasta with tomato sauce. Unfortunately, it was tortellini pasta—not pasta for kids in my opinion, but it was good. The pizza was okay. We won't be going there again on our next visit to the swimming pool due to the poor service.

Delicious food and excellent service. Excellent value for money! Reservations recommended!

The restaurant in the indoor pool. A must-try when visiting an indoor pool. We ordered turkey schnitzel with fries for the child and a Margherita pizza. The child was happy, even though the fries were about as good as McDonald's. Regarding the pizza, I can say that a frozen pizza from Aldi or Lidl is much better. The pizza was too hard, tasted like cheap tomato pasta, and was baked with almost no mozzarella. (I have an invoice for the lawyer who will write to me and dispute this post.)

Unbeatable quality at fair prices

It's become a tradition for Junior and I to break up our visit to the indoor wave pool with a lunch break in the restaurant. Very good food, at a very fair price. The portions are generous and absolutely sufficient. Pizza, fries, currywurst, salads, etc. are all there. The ice cream is also attractively presented. You can visit the restaurant from the outside as an external customer or, like us, directly from the wave pool. However, you might be overlooked for a while. But it's not a problem. Everything was great. Very friendly staff! We'll be back anyway 😉

Very good food but staff very slow

The food, service and atmosphere in the garden restaurant were simply top-notch.

I'm deeply impressed. I've rarely had such delicious food. The staff was very friendly, the food came very quickly, and the price was great. Many restaurants could learn a thing or two from this. Highly recommended!

Very good restaurant with good food and friendly staff.

Very nice waiters. Divine food.

Today, after visiting the swimming pool, we went to the Welle and can only give it a star rating. Anyone who says otherwise is lying. We were expecting a swimming pool with kiosk food and were totally surprised; everything from the food to the service was top-notch. Since my husband is dependent on a walker, I'd also like to mention the wheelchair-accessible restaurant. I would recommend this restaurant to everyone.

Skimping on meat and tomatoes in pizzas, very poor and unfriendly service: Stressed and aggressive restaurant staff. Long wait times

Sorry 60 euros for meat which is absolutely tough. Fries that are soggy. Cordon Bleu was ok. But, a sauce that is offered as a roast and mushroom sauce and that tastes absolutely the same, underground. 7 p.m. pickup time was not met, beer was offered and then I still had to pay. Absolute impudence

Simply delicious roast onion was so tender that grandpa could have left his teeth at home. We were a group of 4. Everyone was thrilled. Keep it up L G

Great food. If you are suspected of entering a swimming pool flophouse, you will find a very nice restaurant with very high quality food. Really fantastic in that respect and quick food delivery too. What didn't convince me so much was "the" waiter. When I read the reviews, they will probably always mean the “one”. At the same time, other customers had complained about his behavior at the counter. When I asked if he could maybe close the door because it was so drafty, he yelled at us. I just want to make it clear: I am a guest there and not a supplicant or the temporary worker on the construction site. He wasn't particularly emphatic, even though objectively he certainly does his job well. Even though the food was good, I probably won't come back. You can get the best food there, but if the staff creates an atmosphere like a military canteen, I'm just not up for it.

The ambience is very nice and the food is excellent.

Very tasty food, great selection and great service. We'd love to come back

Unfortunately there is no service outside. The sun is shining, unfortunately no waiter comes outside. Arrogance writ large. Avoid this restaurant!!

Unglaublich gut gegessen, aber was herausragend war, war der Ober Gabor! Wir waren bereits öfter dort und können es immer wieder empfehlen! Jederzeit wieder

The food is excellent, and despite the restaurant being full, the service is on point. If we lived here, this would be one of our favorite bars.

The food was very tasty. And the service staff was very friendly

Very tasty Italian at the Ruhpolding leisure pool 👍👌👍

Absolute recommendation... good prices... generous portions and everything beautifully prepared... taste great👌be sure to reserve in advance... otherwise you'll probably stay hungry because it's almost always full 😉

Variable service, but extremely good food. Pleasant atmosphere with a view of the wave pool. Today I was VERY disappointed with the service. I had announced about a week in advance that I would be coming to my 60th birthday with some family members. NOTHING was prepared. I would have expected at least supplies and napkins. I didn't say anything, but then the waiter shouted at the guests and was also rude when ordering, because my daughter asked if she could order the food for the small children at the same time. I'm noticeably disappointed, I'll probably have to look for a different location for a family celebration if you're not welcome... it's a shame, it's a shame 😥

Essen war hervorragend!Würde ich jederzeit weiterempfehlen und die Bedienung war sehr freundlich und zuvorkommend!Immer wieder gerne!

The food was excellent and the service was fantastic, nothing was left to be desired! ♥️

Wir haben hervorragend gegessen, sind super und sehr herzlich bedient worden. Kann ich mit gutem Gewissen weiterempfehlen!

Very good food! Nice waiters with a lot of humor!

A very good restaurant, the food was excellent both in terms of appearance, portion and taste. By the way, the waiters are Hungarian, very nice and friendly. Hats off to them! The only thing that saddened me was that such excellent professionals - for understandable reasons - are not at home. Thank you very much for everything, we will be back 🙂

Service below all standards, we won't be coming back. We were treated really snooty. Because of the location, there seems to be no need to be friendly.

Very good cuisine at fair prices. Everything is right here, quality and quantity. Friendly staff

I would very much like to come here again.

Very nice atmosphere, somehow cozy. What bothers me a bit is the close proximity to the indoor swimming pool, but that's just my impression. The taste of the food is excellent, good portions and very nicely and attractively prepared. The service is friendly and attentive. Because everything is so good, you have to reserve a table in good time. Very good and keep it up.

We wanted to on February 22nd. , comfortably drink a beer and eat a little later. We were shown to a table and ordered our beer and said that we wanted to eat a little later. Unfortunately, we received a curt answer that we only had an hour. We would have liked to have received this information beforehand...and not after an order. We were ignored the rest of the time. When we paid at the counter, we told him that we would like to eat something. The answer we received was "if we absolutely have to drink a beer first.... and were complimented by the arrogant waiter.

Surprisingly delicious food for a bathroom restaurant! The only drawback: no card payment possible, only cash payment! Totally incomprehensible, especially since you can pay by card in the bathroom next door. Had to scrape together the last of our cash. For that matter, totally out of time.

The waiter spoiled a very nice stay with his arrogance. Really a shame for us and for him too! Why does he hurt people every day when he clearly doesn't like them? The food was really very good and so beautifully presented. I'm really sorry for the people in the kitchen and his colleagues. He's definitely not just like that with his customers. I think the management already knows who they're talking about after seeing the other reviews here. As I said, I feel sorry for him too. If as a waiter you don't want to make your customers happy, you're really in the wrong job. Career counseling or therapy would probably help him more than continuing like this.

One of the best restaurants in Ruhpolding. The service was very friendly and attentive. The food was incredibly tasty, we ordered the penne with turkey strips and the turkey strips with curry sauce. Iced coffee and iced chocolate were also delicious. We can only recommend this restaurant to anyone who wants to eat out in Ruhpolding.

Der Empfang war von der Anmeldung bis zum eigentlichen Essengehen sehr unfreundlich. Haben es vorgezogen in ein anderes Lokal zu gehen und wurden dort sehr freundlich bedient.

Very good cuisine. After the sauna, go for something quick to eat. In summer on the terrace with long sun. Highly recommended.

Incompetent staff don't even answer the phone when you want to reserve a table and have called 7 times.

The food is very good, if you want to order you can call 10 times and unfortunately no one answers the phone on the 11th time, so someone else does the business, which is a shame. Had an order for around €120.

Super tasty food, fast and super nice service. We were seated without reservations. But I think you're on the safe side with a reservation :)

Best restaurant in Ruhpolding!!!

Delicious food and super friendly staff. Restaurant separated from the bathing establishment. Price/performance okay Large portions

Food and service was super good, I can only recommend it.👍👍👍

Very good food, service and staff

The food was really great, we went here with 5 people based on a recommendation, everything was great and very tasty. The portions were huge

A must on holiday in Ruhpolding, it couldn't be better and at prices that are second to none, we are always with our landlord over New Year's Eve, so you simply can't miss a huge compliment to the kitchen, staff and boss

What a customer-unfriendly waiter working there, the sullenness oozes from it. Also received the wrong order and he thought he could keep the change as a tip.

Definitely the first address for us on our next vacation in Ruhpolding! 👌🏼

Very great little restaurant by the swimming pool. Great quick service very friendly! Price performance is great

We were on a short vacation in Ruhpolding and the four of us went to Die Welle on the first evening. Perfect whether pizza, pasta dish or steak. We enjoyed it so much that we came again the next day, this time with friends. Really highly recommended

Ate excellently and felt really full.

Es tut mir sehr leid das sagen zu müssen, aber wir sind selten so unfreundlich bedient worden wie hier. Freundlichkeit sollte doch bei einem Kellner an oberster Stelle stehen..... Das Essen war in Ordnung.

Excellent staff, delicious food, the waves next to you! ,and not so expensive. Best place in town. Bravo.

Basically everything is fine. Only had to wait over 30 minutes for two children's meals at lunchtime. Other guests who arrived later were served their main courses earlier. Here the focus should be more on the little ones.

The two of us went to this restaurant for dinner. My steak was perfect! The meat was prepared to perfection and the side dishes went very well with it!

Very attentive and flexible service. Good cuisine with understanding for special wishes and intolerances as well as delicious food at fair prices. Food also available to take away. Surprisingly stylish ambience, despite the direct location at the local spa. Thank you very much and gladly again :)

Our favorite restaurant! Price/performance top! Great staff! We have recommended it many times!