Croquehütte Langenhorn Hamburg in Hamburg

Food still not there after 2 hours, no one can be reached by phone

Nothing was delivered. No one answered the phone. Absolutely crazy!

Not even worth a star… ordered a crepe… over an hour late… The worst thing about it, my crepe was ice cold and totally sticky... Nutella tasted very old.

Delivery time is catastrophic. You wait and wait and nothing comes. Called 20 times and no one answered. Asked for updates on uber eats and nothing came back.

Food was ordered via Lieferando. After 2 hours the food still wasn't there and no one answered the phone. The food arrived after about 2 hours and 20 minutes, but it was far too late. The food was no longer needed and this was communicated to the driver who then suggested a cancellation, which was received. Money has not been refunded and a day later no one is answering the phone.

Food is not coming. Ordered in the time range.... Had 1 missed call and was waiting all night in the street so the driver could manage. Still no food so just disappointed.... I've heard good things! Dieter Sanchez; Crocodile Langenhorn..... All accessible. Very very weak

If you order here via Lieferando, the first thing you will see is 30-55 minutes delivery. After we placed the order, delivery was supposed to take 1.5 hours... We thought maybe it was busy. After more than 2 hours the food still wasn't there, so we tried to reach someone by phone. The phone was neither busy nor did anyone answer it. When the food finally arrived it tasted like it had been made yesterday and reheated today. Never again!

Disgusting store. We ordered here tonight and never again. The bread is sticky and soggy because it has come into contact with some liquid, probably soggy tomatoes. I'd rather not know either. Everything tasted dry and we had to throw away more than half of it. When we called, only the voicemail answered. The best thing to do is to close the store.

We waited 2 hours for the food before we called. Nobody answered the phone. Not many times, so we drove there (5 minutes by car) to ask what it looked like. There were 2 orders on site. Apparently for a long time too. So it didn’t seem like the “hut was on fire”. The two employees were also just relaxed and chatting away. Our order was handed to us without a word. No explanation, no apology. The food was ice cold, fries were sticky and unsalted, bread was old and tough. Definitely the first and last time ordered there.

I ordered a currywurst last night. When I tried the currywurst I had to spit it out immediately to keep from throwing up, it was expired and inedible. A colleague also tried it and had the same reaction. Just disgusting. I then called the restaurant but haven't received an answer yet. I thought about going there and complaining, but such bad restaurants sort themselves out. Just don't order there!

Unfortunately, it wasn't a delicious croque, the bread was sticky, despite please not putting a salad on it, there was a huge mountain of brown lettuce on it, really not nice, and the ingredients that belong on a croque hot dog were forgotten. Really sad but it's not enjoyable. A huge plus goes to your driver who really put a lot of effort into delivering it.

We ordered for pickup. It was open, but it wasn't picked up... after several attempts, we ordered online to pick up. It should take 25 minutes, wait another 10 minutes on site (that's okay). Some employees can barely speak German, which is probably why they didn't answer the phone. Food was okay, sometimes better. Far too little sauce, mayonnaise and the Fanta were forgotten to pack, we went again, another employee, again hardly any German, no idea about our order, apparently couldn't see it either... In the end we got our Fanta. But it was exhausting... Unfortunately, EC payment is not possible on site either. We often used to get something to eat there. Unfortunately that was the last time. A pity.

I can't recommend it to anyone. Delivery time over 2 hours, unfriendly staff

Nice employee. Even gave me some free sauce on top

There was no sign of tomatoes 😒🧐 terrible!

Croque... the bread and the fries were fine, fast delivery... otherwise the croque was sparsely topped... didn't taste like anything.. the shop couldn't be reached by phone...9

Positive: The food was delivered quickly, the fries were great, the bread was good. Negative: Hardly any toppings (with 3 different croques) tasted like nothing. Really bad quality for the price. Well-known fast food restaurant chains are better. Conclusion: Never again, not recommended.

Order canceled after almost 2 hours, supposedly an accident.... No information to the customer... Never again!

Unfortunately you have to give one star. Instead of 40-60 minutes delivery time, it was just 1:45, even though the shop is practically around the corner! After complaining over the phone, strangely enough, the driver was there 5 minutes later. To eat -> worst croque I've ever eaten. Soft bread, coleslaw super dry (feels like last week), sucuk dry. Never again! How a shop like this can survive is a real question to me.

Delivery only after 90 minutes, food lukewarm. When it comes to organization, the drivers are probably the ones who suffer.

Food tasted horrible. The bread was soggy, the salad tasted like it was 3 days old. The ham also tasted old and everything was unseasoned.

Terrible!! 👎👎👎 Bread bad, salami disgusting, "crunchy" chicken totally soggy. Part of the order was also missing. Called - supposedly the driver will come again. Called again after an hour and no one answered the phone. An absolute disgrace!!! Recovered money via PayPal. Well, dear “boss” – that’s what I said. But with the recessions here, it will soon be over with you anyway 😂

Bad delivery service, ordered thru Lieferando, and the order arrived 2 hours later. Calling the restaurant didn't help.

What a “dirty shop” 40 minutes delivery time turned into 80 minutes. Then the garbage arrives cold and soggy. NEVER AGAIN

Food was supposed to be delivered within 60 minutes, we called after 1.5 hours. 10 minutes later it was there. As compensation there was a small can of cola. Both croques totally disappointing. Bread so wobbly and old. You had to chew for a really long time before you could finally swallow it. I've never eaten such a bad croque. Just wasted money. Once and never again.

0 star rating! The reviews for his stores speak for themselves.. Rip off!! Disgusting food and long delivery times. This store is the biggest failure If you care about your health, I wouldn't order there. I ordered a casserole there and got a broccoli soup. Then to charge 15€ for such rubbish (and we're talking about a small bowl with 7-8 broccoli heads and sauce), you can't even call it a casserole anymore, normally as a casserole should, the thing comes with cheese baked in the oven. We were first promised a claim for the money or a new order worth the purchase, then we were given a private number which, from a legal point of view, cannot be given at all. The “good” news was that we would only give a casserole back (out of kindness). receive. Which of course we didn't want anymore! My tank of money to your dirty place that we didn't even order from cost me more than your messy meal. Based on my findings, I notice that she needs the money more urgently than we do, which is why we're leaving it at that. It's a shame about the money, for that money I could have cooked a decent casserole for a whole family.

Bad croques ever. Pig expensive ordered a whole croque and only got half. You were also late. (25 minutes) really awesome

Delivery was 25 minutes late. Order wasn't quite right either, salad was old and disgusting. Bread was dry. Never again.

Never again! 0 stars! Bread dry, salad brown, bacon not even fried, just disgusting! The first time everything was great, I wonder what happened there. There is definitely no more money from me.

Order not delivered despite advance transfer and confirmation. Complaint is made.

Rude undelivered and presumptuous

Very tasty crouqe Very fresh food and crispy bread. Friendly staff.

Essen kam 40min verspätet, fast kalt und unvollständig an. Nach einem klärenden Telefonat, wurde das fehlende Essen nachgereicht und alles komplett neu und warm geliefert. Super Service.

Katastrophen Laden. Die Lieferung hat 75min gedauert, 7 mal musste man anrufen und Druck machen. Die Croques waren auch schlecht. Was ich auch nicht verstehe ist das mit 2 Liefernamen dort gearbeitet wird, Mr.Zapata ist Croquehütte ganz komisch. Nachdem der Besitzer gefühlt zum 20 mal gewechselt hat war es das letzte mal das ich dort bestellt habe.

Lieferservice oder Abholung, keine großen Platz zum Verzehr im Lokal. Leckere große Auswahl👍, nicht geizig bei den Soßen😈, sehr freundliche Bedienung, gerne wieder🥰

Wir haben bestellt und liefern lassen. Chicken Bacon und Thunfisch. Sehr gut belegt und das Brot war sehr knackig. War richtig lecker. Immer wieder gerne.

Lieferung kam nach 60 Minuten mit 10 Minuten Verspätung an. + Die Pommes waren knusprig - Der bestellte Salat wurde vergessen, der Imbiss war nicht erreichbar, da geschlossen Der Imbiss nennt sich auf Lieferando Mr. Zapata, hat aber die gleiche Adresse wie die Croquehütte. Die Pasta war eher trocken, mittelgroße Portion, mit einem undefinierbaren Nachgeschmack, für 1,50€ mehr gab es eine Scheibe Scheiblettenkäse, der Milchshake war wässrig mit ein wenig Kakaogeschmack. Der Crepe war auch eher pappig und nicht mehr wirklich warm.

Habe dort zum 2. mal bestellt. Preis/Leistung sind Top und die Zutaten sind frisch. Auslieferung erfolgte schell

Lecker Croque! Ist auch für Vegetarier was Leckeres dabei. 😋

Richtig gute Qualität Hamburger!

Wahr sehr lecker und preiswert und alles frisch Kann ich nur weiter empfehlen

Super läcker, freundliches Personal alles frisch und knusprig ,Fähre Preise man wir definitiv satt absolute Empfehlung

Neuer Betreiber, Appbestellung nicht mehr möglich. 20 min vorher anrufen!

Das Essen wahr sehr lecker, warm und hat auch satt gemacht.

Bei der ersten Bestellung war ich total zufrieden. Lecker kross. Beim der zweiten Bestellung, war mein Crouqe sehr pappig und weich. Hab es nochmal versucht, und das Brot war völlig durchgeweicht, schon nass. War ungenießbar. Schade. Landete im Müll.

Schnell,günstig ,freundlich und lecker....danke

Das erste Mal vorhin bestellt und ich bin begeistert. Super lecker Wrap und total tolle Crêpes. Die Speisen waren noch richtig heiß 🔥, viel besser als die großen lieferketten wo alles schon kalt ist. Lieferant total höflich. Preis Leistung ist ja wohl mehr als der Hammer. Ich bestelle aufjedenfall nochmal 🙂

Delicious sandwiches and salads, great services.

Pünktlich, lecker, höflich, sehr nett,

Wir haben zur Abholung bestellt - vor Ort mussten wir dann allerdings noch 10 Minuten warten. Die Croques waren in Ordnung, der Wrap leider ungenießbar, da er SEHR scharf war. Stand zumindest nirgends bei. Extrawünsche wurden beachtet :)

Es hat sehr gut geschmeckt, wir werden uns immer für euch empfehlen

Eigentlich echt super und richtig lecker, nur mein Burger war von der bbq sauce total aufgeweicht deswegen ein Stern abzug, Mitarbeiter auch nett

Preislich ist die Croquehütte etwas günstiger als das Krokodil 🐊 6,42 Euro für einen Thunfisch Croque mit Sesamstraße (lecker),beim 🐊 7,70 Euro ohne Sesam. Die Knoblauchsosse ist meines Erachtens zuwenig, es müsste mehr auf dem Croque sein und sie ist zu scharf gewürzt , durch die Schärfe schmeckt man nicht mehr die anderen Sachen. Es sollte wie auch in anderen Croqueläden eine Knobisosse geben ohne Schärfe.

Essen soweit ok. Aber Soßen für einen croque zu vergessen und diese dann nicht sofort nachliefern, geht gar nicht! Da kommt dann die Aussage mit Gutschrift und es ist so viel zu tun im jetzt nachliefern zu lassen...

Nettes Personal, leckeres Essen

Prinzipiell super leckere Croques. Nur leider werden allzu oft die Anmerkungen zu den Bestellungen "ignoriert". Besonders nach dem Lieferantenanbieterwechsel. Die Bedienung der Bestellungen ist erschwert.

Seit Jahren mein Lieblingsladen, immer frisch, schnell und super freundlich.Ob am Telefon oder an der Tür.Mit keinem Lieferservice zu vergleichen.Kann ich wirklich jedem empfehlen!

Nachtrag: Bei der Bestellung vor Ort, fiel uns auf, dass die Mitarbeiter in der Küche und hinter dem Tresen keine Atemschutzmasken tragen. Von draussen kann man durch ein kleines Fenster in die Küche schauen. Darüber bin ich entsetzt. Einige Male hatte ich kurz nach dem Essen schweren Durchfall. Ich reagiere wegen einer Immunschwäche sehr empfindlich auf Koli-Bakterien und bezweifle, dass in der Küche Handschuhe getragen wurden. Das konnte ich aber nicht genau sehen. Ich reduziere von 5 auf 2 Sterne und bestelle hier nicht wieder, weil ich nicht "infiziert" werden möchte. **** Die Mitarbeiter bei der Croquehütte sind zu uns immer sehr höflich und gut gelaunt. Auf Wünsche bei Bestellungen und Nachlieferung, wenn ich z.B. einen Fehler bei der Bestellung gemacht habe, wurde zweimal sehr zuvorkommend und freundlich reagiert. Einfach ein super Service. Auch die Fahrer haben immer ein Lächeln auf den Lippen. Die Croques und Wraps und Pizzabrötchen mag ich hier sehr gerne. Der Chillyburger dürfte für meine zweite Hälfte gerne schärfer sein, aber Geschmäcker sind verschieden...ist also völlig ok für uns. Ich bzw. wir bestellen hier sehr gerne und gegen auch mal vor Ort essen. 😊

Sehr gute Qualität, schnelle Lieferzeit. Alles bestens.

Geschmacklich eher mittelmäßig, aber in Ordnung für den Preis.

Das beste essen was ich je hatte

Super croque, da wird man satt!

Eins der besten Croque's und all gemein sehr frisch und freundlich kurze warte zeit alles in allem der beste liefer-service/ selbstabhohler service/Restaurant das ich kenne dafür 5 sterne