burgerking 4 in Hamburg

Very unfriendly service. You come into the store and are immediately yelled at that it's actually already closed and you should go through the drive. Good customer service looks different!

Was ok for the price and the food. But there is room for improvement. Ambience needs to be addressed...

hectic employees annoyed by customers. I ordered my bubble tea with jellys and tapioca, when I saw that no jellys were added I asked again and the drink was pushed under the vacuum machine and I was told “too late”. Plus the tapioca are absolutely overcooked!

Friendly service... Unfortunately no more KingTV...

I have known the shop since 1984 when I was stationed in the Graf Golz barracks. Back then there was already a delivery service and Cropues were delivered at the weekend or to the guard, with the toppings, cheese and sauce just oozing out of them. Even in later years I always had good food and orders there. There was still a personal approach at the counter, you could express your individual wishes and the quality and quantity was still as good as ever. After more than twenty years I returned to Rahlstedt and was totally surprised that MY Cropue shop still exists. The disappointment didn't take long to set in. Orders can only be made at the terminal, even though a bored guy is standing behind the counter. No special requests or questions. Only online or at the terminal. Quality? Dry bread, I had to search for tuna, cheese too and the rest drowned in industrial-tasting sauce. All of this at a price for which I could get a good gyros or kebab at any mediocre Greek or Turkish restaurant. It's a shame. We won't see each other again.