Burger King in Hamburg

The first and last time the photos of the burgers are large but actually small

I would have liked a little more enthusiasm at work

I like eating here. There is nothing special about the atmosphere and it feels like it could be renovated…

All burgers are freshly prepared. Top.

Burgers were old and cold Addendum Checked it out again after 3 years. Burger still old, cold, hardly any sauce and two small old pieces of lettuce. Then we got fries that we didn't order, when we asked they said that we had ordered them and didn't want to take them back, very unfriendly, the fries were also cold and hard. Conclusion: Not again!

Standard Burger King, deduction because there is no ice cream machine and there is still advertising for it

One star because it has to. Food is underground. Chili cheeseburger without cheese! When asked 'that's what the cheese sauce is for'. Rolls hard, fries that were not ordered were cold and chicken burgers hardly any sauce and old yellow lettuce, dry! Drinks were delivered twice. Conclusion. NEVER AGAIN!!

Very dirty with rats running around the parking lot at night and so on

The staff was okay, the food was good, but unfortunately the machines kept canceling the order when you were about to pay. That was pretty annoying, but overall it was pretty good

The Burger King is no longer what it used to be. There is no ICE CREAM MACHINE!!!! The orders are made incorrectly. The employees don't feel like it. Something has to change, otherwise they will close soon. The ice cream machine has to be returned, that should be mandatory. It can't be that you don't have an ice cream machine. You should complain about them at the top.

,Nh Burger Kink is heiß und lecker and das Personalist wirklichlich toll

Catastrophe, nothing more can be said about it. 2 burgers were ordered without sauces, asked twice and confirmed both times. Both came with sauces. When I complained about it, people looked at me as if I had insulted them. It felt like it was only corrected reluctantly. Customer orientation is 0 here and to be honest the food doesn't even taste good. Next time I'll eat dry bread instead.

Super nice and funny staff, but unfortunately the burger was prepared a bit carelessly

Exceptionally friendly staff. We also remained patient with “difficult” customers...

If I were to look at work like that and roll my eyes because you don't pay appropriately at the checkout, I would already be unemployed. My god, how can you be so annoyed with your customers when there are only 2 other customers there and nothing is going on.

Friendly service... Unfortunately no more KingTV...

Arrived from Cologne today and ate a burger there. Disaster. Meat coal black and disgusting. The burger one looked unhygienic.

Yes, yes, the ice machine has been broken for the last 2 years and it feels like I can't get any ice out anymore

Stop a Burger King. The cleanliness could use a little more vigor.

Very nicely decorated store with very nice and international employees. The food was delicious as well as the knocker in the parking lot. Unfortunately, a member of our drinking group was stung by a wasp in the store (-2). However, the wasp had chosen absolutely the right group member (this group member went to bed while drinking at 10:30 p.m.) to sting him (+1). The toilet smelled awful (-1), but since this smell was caused by ourselves, we rate it neutral overall (+1)

Never again --- Customer returns Long Chicken (opened), other customer returns Cheeseburger due to defects.. Service packs the burger in the back of the kitchen.. another employee packs these burgers again and puts them on display. BK... what's that supposed to mean?

Just a Burger King. Burgers were good as always. Fries tasty and crispy. It was also pretty empty at lunchtime.

impossible, Burger King WITHOUT milkshakes! not OK !

The burger was surprisingly tasty - I would definitely want to eat it again. The only thing that was a shame was that the service could have been friendlier. In addition, American Express is not accepted.

Update August '24: I waited 20 minutes for my order. They only started placing my order after 12 minutes and this after I specifically asked for it. And the employee at the checkout/counter is so rude.... Anyone can make mistakes, just admit it, apologize and that's it!!!!!

Ordered at 11:50 p.m. in the drive-in on August 1st, 2024, the voucher code would be wrong even though it says redeemed in the app after reading beforehand. The employee at the counter scared me! He then rounded up the amount to be paid and kept the remaining money.

While I was passing through, I wanted to get some burgers. Since nature called, first go to the toilet. The hair in the urinal could have been used to make half a wig. Of course everything else is full of splashes. It was disgusting. There definitely hasn't been any cleaning here for days. This BK doesn't seem to care about hygiene. Of course I left straight away without buying anything.

We were shocked at the prices and decided to go to our favorite Greek place for dinner tonight. We only ate a children's menu + an extra cheeseburger. There were 2 parts missing from the box. Were subsequently delivered.

It is what it is supposed to be. Nothing more and nothing less than fast food

Despite asking and mentioning my order number, the staff tried to sell me the wrong food: "that's their food" Interior was OK. The outdoor area was a tragedy, unkempt, fewer chairs and tables (didn't look very inviting), children's play equipment run down.

Unkindness personified Employees are completely overwhelmed and unfriendly. Because of the unfriendliness, we left without eating anything.

As expected, it was a citizen king. The food tasted and looked the same as always and everywhere. Nothing unexpected happened 🙈

Unfortunately milkshake is not available there 😕

The branch was locked from the inside during opening hours in the evening on two consecutive days without comment. No communication from the branch management present to the customers waiting outside, who felt like they were being taken for a ride. There were <10 customers in the branch.

Last night there was an absolute disaster. You were either locked in or locked out 45 minutes before closing time on the grounds that it would now be closed. There was shouting from the employees. Something was missing from the meal, but since you couldn't get in, you obviously couldn't complain about it. It is therefore advisable not to visit after midnight, even if the opening time is set at 1am.

Clean, nice service. Eat as usual at BK. However, the heat in the store is unbearable when it is hot outside. No aircon and therefore endlessly stuffy. This doesn't have to be the case...

Parking is a bit strange, but otherwise everything is fine

The cleanest community center in Hamburg and the surrounding area

Good as always, friendly staff, fast, nice service 😉

Food is Burger King-like. But honestly, a chimpanzee would have been friendlier to serve! Especially since we received a completely wrong order! After pointing this out, the lady behind the counter became even more unsympathetic... never again!

Long waiting time for two customers. No milkshake machine!

Well, still no WiFi... Fries cold, burger ok. No more salad early on Saturday evening, embarrassing. It happens to me here often, I will drive a little further to my competitor in the future. A pity! After a few weeks I can only write the same thing again... I don't like cold fries... And another addendum - I still don't like cold fries. The thing about the WiFi is still up to date!

Normal Burger King, drive in used, went quickly

You always get a place. The wooper is nice and juicy. Ordering on the display works really well. It's just a shame that you can't automatically increase an order you've entered. If 3 or 4 people want to eat the same thing, you have to go through the whole process 3 or 4 times instead of simply increasing the order to 3 or 4.

Always enjoy going here. Clean and nice staff.

If people don't feel like working there, they should just leave it! I have never experienced anything so unfriendly at the drive-thru at any other store. But of course I understand that when you're on your cell phone and then a customer actually comes and has the audacity to order something, your mood is already at an all-time low.

Well-kept store with very nice employees! Burger King is still my favorite fast food restaurant. The food tastes great!

The fries are horrible, burgers are bland. They should consider using these “exotic” spices, called ‘salt and pepper’, once England allows them to, that is. 🤓 The ringing tone is ultra loud and horribly annoying.

The cashier we had looked very listless, which was evident from her unfriendliness...

A standard product was ordered Burger steakhouse. At the checkout they said the burger was sold out. No replacement product could be named by employees. This was explicitly asked for, but the employees were overwhelmed by it. There was no indication when ordering and the product was not marked as sold out outside. A pity. This meant the waiting time was extremely long.

Burger King should close Is no longer reasonable!

Very unfriendly staff and zero service oriented. Very unfortunate. It used to be a nice shop.

I've been standing here in the drive-in for 20 minutes and nothing is making any progress. If you have to slaughter the animal yourself - fine, but it only goes into the deep fryer. Simply unnecessary and the purpose of the drive-in has probably not yet been internalized.

However, I definitely prefer McDonald's

Drive-in hands-free system broken, you can't understand the operator. Ice cream and milkshake not available again.

Whoppers here are juicy and freshly made.

We were there shortly before noon today and the young woman who served us was super friendly, asked us what we had planned and told me not to let my son bite into the nuggets straight away because they were still very hot . I would come back just because of an employee like that.

I've been eating here for years...everything is perfect...!!!

I ordered there for the 3rd time and for the 3rd damn time they forgot something when I ordered. Employees are listless and unfriendly; they make you think twice about whether you really want to order something. I will not visit this store again!!!

I wonder how much money they make if they never put sauce on their citizens. And whether the other branches of this GmbH do the same. How many euros more is that per month?

Good shop, but very small and a bit unpleasant atmosphere

The employees look very exhausted, the exit situation is very adventurous, for me personally the quality of the burgers is better in other branches, but that's just a matter of taste.

Food was dry and cold, not that tasty, cola was okay and also cold. Unfortunately, employees were very stressed. I would recommend hiring more people or paying higher wages.

Nice service and very helpful. The preparation and taste of the food was not good. The worst were the onion rings, they tasted like they had been fried again and were hard to bite into, nothing like my friends and I are used to. That's why I'll personally avoid this shop if I'm hungry in the area again. There are much better chain stores.

The vegan castles are really good.

As always, everything was great.

Overall ok. Ample parking spaces.

Be careful, for the umpteenth time we had meat nuggets in a bag that actually promised to contain plant-based nuggets (just like we ordered them!). This Burger King is truly a complete disaster. Every time there is something wrong with the order, but I don't find the "confusion" between meat and plant-based acceptable.

Disaster of the store. The waitress would rather watch TikTok than take care of the guest. Grade 6

Very good standard. Clean. Nice service. Food was freshly prepared and hot!

An absolute disaster... I was never a fan of Burgerking and so that was confirmed... That was probably the absolute worst coffee I've ever had... A gas station is much better!!! Not only was it far too small for the price (mind you, I ordered the large size), it was also incredibly disgusting and the foam was more like dishwater! After 2 sips I was so sick that I threw the coffee away... I wouldn't recommend

It's just a fast food restaurant but everything is good

No English speaking. Difficult to place order in English.

The conditions were very unfriendly, no wonder there was no one inside

So for the review I have to digress, I come to Burger King here at 2:47 a.m., order two Planburger burgers and chili cheese nuggets. The chili cheese nuggets were already burnt. The fries were delicious. The Double Chilli Cheese Plant Based was, to put it bluntly, inedible. The Pace Long Chicken was a smooth one in comparison. With ten out of ten I give the Dithmarscher Pilsener that I made myself. At least it tasted full-bodied and fresh.

Unfortunately, the burgers were cold and the sauce for the fries was also missing. The chicken nugget burger had dark brown nuggets and a very hard bun, making it impossible to eat. I'm disappointed because there is no alternative in the surrounding area. This was the third and probably last visit as there were problems every time, a shame. The shop and the surrounding area appear to be in need of renovation.

A small play area for children located outside

Had to go quickly. I haven't done this in a long time, now I have an idea why. The fries at BK used to be better, or I didn't like the taste.

Classic Burger King. The staff was very friendly and also pointed out a savings option. Food was freshly prepared, nothing was left on the shelf for a long time. If you're looking for a good Burger King, you're in good hands here.

There is more variety on the menu

Couldnt order what i wanted. So walked out as i didnt couldnt order just a burger.

Friendliness is not practiced here. The food was served to us without comment.

Man ist mir DREI Mal nach gelaufen weil Teile der Bestellung fehlten und dann hat man mir auch noch komplett falsche burger eingepackt. Leider war ich in Eile, dass ich nicht alles kontrollieren konnte, auch vorher hat man sich nicht entschuldigt oder sonst irgendeine Regierung gezeigt. Ich hab zwei whopper jr zum Preis von zwei Big King bekommen. Betrug? So kann man natürlich auch Umsatz machen, passt super zur Wallraff - Reportage.

Ein BürgerKing halt, ganz ok. Immerhin mussten wir nicht lange warten. Das Essen war ganz ok, die Preise auch. Die Tische waren sauber, dir Toiletten ebenfalls. Da kann man schonmal hingehen.

Die Angebote / Coupons sind immer super. Nettes Personal.

Super delicios!!! McDonalds papa! 😁😁

Liebe den BK! Aber könnt ihr bitte die Markierung für die Behindertenparkplätze erneuern? Man erkennt die bei Dunkelheit sehr sehr schlecht... wurde eben rotzfrech von einer Frau angemacht, weil ich da stand.

Mittags mit Abstand der wohl langsamste Burger King in Hamburg

Irgendwie scheint es überall das gleiche Problem zu sein : kaum Kunden , aber das Personal zieht es bor zu quatschen , anstelle mal die Servicestation zu leeren bzw mal durch den Dtore zu gehen und auf Sauberkeit zu achten

War ganz okay, patties hätten frischer sein können, schmeckten schon als lägen sie eine weile in den warmhalteschubladen. Die mitarbeiter hätten etwas freundlicher sein können, aber alles in allem noch besser als jedes mecces 😀👍

Alles super. Bin immer mit vollem Bauch raus.😀

Die Burger schmecken einfach besser als bei den Mitbewerbern in derselben Straße

Halt Burger King 😁 Für den kleinen Hunger geeignet. Leider nicht ganz frisch die Burger. Aber dieses Risiko besteht immer bei Fast Food Ketten

So weit in Ordnung. Essen alles warm. Personal freundlich.

Schöner Ort, den ich wieder besuchen werde

Burger King halt. Wir musste ein wenig lange auf das Essen warten, aber war in Ordnung. Daher top

Essen war OK, mehr aber auch nicht

Nur assoziales Fußvolk vertreten

Fast Food halt, für Nachts um 4 OK, aber halt nur für Nachts um 4...

Das vegetarische Essen war super. Also wie erwartet. Wir waren zufrieden gestärkt für die weitere Reise.