Burger King Regensburg in Regensburg

Why isn't this store allowed to use plastic lids? If McDonald's is being criticized, it should happen there too.

No outside sitting area. Very unconvinian when you are with a pet dog

No, I can't recommend it, employees are stressed, overwhelmed and unfriendly

I've been here before, and I think it's gotten less popular overall, and some things weren't available.

No! Despite being a truck stop, this Burger King doesn't have any restrooms! They belong to Aral. The receipt won't be credited!!!!!!

A Burger King without a restroom!? For €1 you can use the gas station restroom.... What a disgrace! I've never seen anything like that before...

Great for a quick meal. With large orders, everything goes smoothly, which isn't always the case!

After my visit to Burger King on Max-Planck-Strasse today, I unfortunately learned that service can sometimes be understood completely differently. My review relates to the drive-thru. I drive up and tell the colleague from Burger King he would please wait. He asks in return, “Huh, I’ll wait again,” and then I drive around to the next window. I stand there and wait and wait, but the window remains closed. So I wait for about 5 minutes, put the car in reverse, drive back to the microphone and ask what’s going on. The answer is, “The food needs to be prepared, which will just take a moment.” I then say, “Then please tell me at the window.” Colleague at the microphone, please drive forward to the first window.” I got my food there without any comment. When I started eating at home, I noticed that I had also received a little gift: a tuft of hair in my onion rings. Enjoy your meal and thank you very much.

I would not recommend it, the waiting times are very long and the food doesn't taste good. The staff talk to each other too much.

In a pinch, yes! The burgers were okay, but the fries were unfortunately lukewarm even though we ate them immediately. The flavor was very greasy and tasted like old grease. We're not used to that from Burger King. What a shame!

A small Burger King where the food was more dry than good.

I ordered a chicken and a beef burger, but I got two beef burgers (I don't even like beef burgers). I've only seen this kind of guilt at home. There's often chaos and new people there.

Conditionally. No toilets from BK, only from Aral

No, not good service and the staff don't even know their own rules about using the toilet as a guest.

I came in here to order normally, as I always order my burger differently. Then they first said "no problem" and then referred me to the terminal, where unfortunately, you can only select a limited number of options. I had already limited myself to the simplest, left out the super extras, and selected what was available. Now the only extra I wanted was a simple curry sauce on my burger, which I've gotten at every Burger King so far. When I asked, they said, "Well, then we don't have that." I know enough people who work at this company, and I know it exists. But if you just don't feel like it, then you don't feel like it. Next time I'm out and about and have to stop at a Burger King, I'd rather accept being hungry and then get something to eat at my favorite Burger King at home. You're always greeted warmly here and get what you want.

Unfortunately, customer satisfaction isn't our top priority. Employees just point people to the terminals, and if the system doesn't have something, it doesn't work. It's interesting how much the BK branches differ. We didn't get the communion we wanted here. Once and never again. Finally, something positive: the neighboring gas station isn't far away.

The staff are unfriendly and the restaurant doesn't have a toilet, which is really not normal. I thought a restaurant had to have a toilet in Germany, but I was wrong.

They sold their toilets to the gas station next door, so as a paying customer you have to pay first €1 to wash your hands before eating and burgers being burgers, €1 afterwards. Yeah... nope... that's stupid.

No free customer restroom. Please change.

Very unfriendly staff. It is that we wanted to eat something after a long journey and this was still open next to the branch station, but we prefer not to go here again.

Restaurant without a toilet?!?! If you like peeing on a tree next to the restaurant, this is the place for you. Unfortunately, the wait for food is also very long... there are better alternatives in the area.

It's possible if there's nothing else 😀

Great place for an evening on the road. Located in the back between the industry but easy to reach. Can easily order via order poles. Friendly service and it is clean.

Food is ok, service is quick and friendly, toilet only in Aral gas station, 1€

Today, as always, I arrived at 22:30 and it was closed! And good, I won't see the always dissatisfied faces of the staff and the chairs on the tables that are always raised👎 I'd rather eat at McDonald's

The selection and food was like everything Burger King. The prices have gone up a lot here too, but you can count the number of places where they haven't on one hand. You have to use the toilets at the service station and they cost €1, which is outrageous. Of course Burger King can't help it, but they could have cooperated with the service station or had their own toilet. I must say that the hygiene leaves a lot to be desired; only a fraction of the tables were clean, the others were full of crumbs and the floor was sticky with leftover Coke. Comfortable and clean is a different story. At least the burger was freshly prepared, but they won't be seeing me here again.

The waitress was alone with a colleague in the kitchen, so we had to wait a very long time. However, the service was very attentive and friendly.

Good Burger King. With friendly staff.

Except for the fact that as a guest you still have to pay for the toilet, it's a classic Burgerking branch

Standard BurgerKing but charging customers €1 for the toilet is audacious.

No toilet available and Aral toilet costs €1 even if you buy something at Burger King! Atmosphere not exactly welcoming.

In 2025, no toilet for paying customers in a restaurant? Really dissapointed. I mean, a toilet that is free to use by paying customers. Not one, that I have to pay extra to use.

Burger cold and salad soggy. Staff unmotivated. Never again.

This BK branch sets its opening hours as it pleases. The information is on a note on the door but you've already gone there (unfortunately for free). This is also a great way to get rid of your guests.

In response to the owner's comment, here is the revised review. The food is good as in every Buger King. The vegetarian patties that you can order on every burger are particularly great. Unfortunately the restaurant does not have any toilets. Therefore 2 stars deducted.

It's Friday. You've had a busy week and you're quick to grab something quick to take home. At home, check whether the tomato you ordered is actually not there and then THAT! I'm really not fussy... but brown lettuce that's already oozing is just a different kind of bad. No one can tell me that you can't see something like that when you look at it.

It's a mini Burger King. With slow staff. The citizens tasted less good than my favorite BK. My double Whopper e.g. B. Was covered in sauce. It was just too much and too mushy. The other burgers too. Unfortunately not recommended.

One of the worst Burger King I've been to. Torn chairs, some dirt everywhere and unmotivated employees. But the burgers and fries still taste good.

Never again. With two cars in front of me, I stood in the drive through for 30 minutes for 20 nuggets and fries. After 15 minutes I was finally able to order and get food another 15 minutes later. Food was normal BK quality.

Highly recommended for fast food.

Impossible dealing with customers. I rarely go to fast food restaurants but today I felt like it. This was taken away immediately by the employee MARTIN. Couldn't book the King of the Month using the QR code at the terminal. When I asked, I received a rude and rude answer. Like other customers in the 10 minute stay.

Toilets cost money, even for customers. A no-go.

Service or ordering is very quick at the self-service counter, card and cash payment possible, clean restaurant with very nice staff, drive-in available, fries hot and burger (Whopper) very tasty. Very well-kept appearance, will come back at any time,

Standard Restaurant Tolleten costs extra because they are run by Aral.

Always against “Drive In only” it’s a shame that you have to go to Mecces. But if you don't feel like working. Too bad

Takes a very long time, otherwise super nice

Simply disgusting, haven't seen such a dirty shop in 30 years!! Disgusting!

Food cold... no toilets and the Burger King was totally dirty and I felt sick after eating

A permanent employee is very unfriendly and aggressive. And called my mother a food wasteer because she wanted her burger to be new because it had a pickle in it despite canceling her order. I found the situation very threatening and I was afraid of him.

One of the worst Burgerking restaurants is this one. Staff arrogant..not even a little friendly. There is no toilet at all, unless you pay a euro, and you still don't get it back. They are open when they feel like it. In short, a great detour

Open daily until 11 p.m., at least that's what it says on the door, but apparently those are just rough times. At 9:45 p.m. the chairs were up and cleaning was already taking place, no one was allowed in anymore. Four cars arrived within 20 minutes, all of which were parked outside locked doors and ignored by staff.

I think that BK is unfortunately portrayed in the wrong light. Personally, I like it better here than at McD.

Toilets are not free even as a BK guest and are totally outdated.

It's great when you don't have to go to the toilet. Food ok, service ok, Boomer 10/10 if they have to pay extra for loo.

Fries were cold. Waited forever for food even though there wasn't much going on (6 people in the restaurant)

Food is good, restaurant could be attractive. Unfortunately, it often happens that the restaurant closes several hours early or only the drive-in opens. So don't come too late and expect it to still be open.

Unfriendly employee tells me that it is not possible to place the order at the checkout and that I should use the terminal. I can't believe how lazy people are now that they can't even take an order

The toilet can be used for an additional charge of €1

Paid toilets in fast food is a no go

Unfortunately only drive in. So not for electric car drivers who charge their car in front of the door.

Best Burger King in Regensburg. The food and waiting time are okay, and the employees are almost always friendly. The only drawback is the lack of toilets. You have to pay €1 for the toilet at the Aral gas station.

Very fast, very tasty 😋 Great location next to the highway Keep it up burger king

Disgusting toilets and charging €1 for them!!! Only the drive-thru is open, but two families are sitting inside eating? What's that supposed to mean ? Drive-in takes far too long and then there are errors when ordering and everything is cold.

No free toilet Eternal waiting time Rancid local

I have been to this Burger King several times now, the experience described was generally true and was not just a snapshot. Something is rarely forgotten when ordering. If so - good customer service, btw - you get your forgotten burger without any problems and sometimes without a bill. Orders sometimes take a long time to receive, especially in the early evening hours with 3-4 customers waiting, you can expect a good 10-15 minutes. But the orders are prepared well and I've never had any complaints. However, that's to be expected given the prices of most burgers, which are almost the same in other "non-fast food" restaurants. The staff is friendly, but unfortunately most of them apparently understand little German. For the most part it's hectic and the tone of the "foreman" is sometimes a bit louder (most of the swearing is in foreign language, I have no idea what he's saying). Not appropriate in front of customers, but ok. I don't judge the personnel policy here either...The tables are sometimes greasy and crumbly, especially in the evenings, they should at least be wiped down after every customer...The toilets apparently don't get cleaned after 8 p.m., and there's usually no soap either more. To do this, each tray is often picked up individually from the mobile carts...? Probably because no one wants to use the toilet and you still always have something to do? All in all, you can eat here, but you can also look for something else. Therefore the rating is “quite okay”.

Little Burger King. We waited a long time for our order. There is no toilet.

We drove to the drive in, ordered and drove off. We then discovered that not all of the things we ordered were in the bag. Didn't work at all. Even one star is too many.

As already written in previous reviews, you have to pay €1.00 for the toilet because it belongs to the Aral gas station. So sticky hands and full bladder after eating. Food was okay so far. Tables rather dirty. There weren't many parking spaces either. A bit underground for a Burger King near the highway. We're a little more used to it at home.

Service was standard, toilet costs extra (1€), food (plant based burger) arrived quickly, but completely upset my stomach (for the first time, otherwise the plant based burgers in other branches are extremely good). I've never been home so quickly. So no recommendation.

Food is as always, but unfortunately there is no customer toilet per se. There are toilets from Aral, but they are expensive (for the condition).

Hamburger was good, fries were bad

Toilet 1€ Excessively expensive. Soldiers all over Germany get a 10% discount at BurgerKing. Except here. You get a rude, unfriendly response from an employee: WE HAVEN'T HAD THIS FOR 15 YEARS.. Yes, it's strange that it's like this in Cham, Weiden, and nationwide. Not recommended, next time we'll go to Subway

Despite traffic, going to the toilet costs €1.00. If you want to wash your hands after eating, you have to pay another €1.00. That can't be true!!!!!!

First of all: the ambience is of course train station flair. We didn't use the toilets. Regarding the service: we were served very friendly, it was quick (take away) and the food was fresh and warm.

Sorry, but it is not good Food very limp. Not a good experience. A pity.

We went to the toilet first 🙈we lost our appetite then!!

€1 per person, that's what it costs to use the toilet! Incredible!!! I always thought that a restaurant with seating also had to provide toilets for the guests 😳😳😳!?!

As usual at Burger King, the food wasn't particularly good, but it wasn't bad either. However, the fact that as a guest of Burger King you have to pay €1 for the toilet is pretty anti-social. In addition, the toilets were very dirty and it smelled extremely unpleasant, which was a disgrace to generally ask for money for them. However, shortly after we went in, the “boss” looked at us stupidly. In addition, shortly after we went in (7:50 p.m.) the doors were locked and a note was hung on the door that only the drive-in was open. Once you were trapped inside and ordered you had to wait a very long time for your food. 25 minutes for a BigKing menu and a King of the Month Cheeseburger, so not much actually. And there weren't many guests in front of us, which was pretty bad for a fast food restaurant

Onion rings limp and cold. “They are only crispy when fresh from the deep fryer” is the message I get. Question “so are they “old”?”. Employees “were out within the holding period”….what?! If they are soggy, they are limp and not edible. What kind of statement is that?! No offer to get fresh ones. I'm not stopping here anymore. Restaurant also not clean at all.

Have fun waiting. 30min drivein

Everything was clean, the food came quickly and without errors and I liked everything. The only deduction is because my son's menu toy was forgotten. It is unfortunate that toilets cost money despite being visited.

Food was tasteless, tables were dirty and the service was unfriendly. Once and never again

Incompetent employees, you can no longer order at the checkout.

Slowest Bk ever but that's what you're used to at this location. This shop has nothing to do with "fast food".

The food is good, but the ordering terminals are sometimes a bit stubborn. This doesn't always work perfectly with the competition, but it works much better.

They simply lock up when they don't feel like it anymore and don't say why or for how long.

Employees simply lock up during the day. Restaurant only 25% full. No further information, no notice. Waiting and knocking guests are deliberately ignored. I have also experienced that it opens 10 minutes later than stated in the morning. There is also no free toilet and no toilet stamp is given out despite consumption in the restaurant. Unfortunately, not even the standard service is available. Never again.

0/5 It was closed because they needed a break. Knocking was ignored. When a customer was let out through the back entrance, we were only given the timeout sign. 19:30 o'clock.

Just close 1 hour before closing times👍

Classic outdated Citizen King. Food, well, it was borderline cold. Very nice service staff.

this post was from 4 years ago (2020): They don't speak English even if they have a young staff. There is supercharger nearby and the 20 minutes wait time for your sandwich is perfect for charging... edit 2024: I checked them out again, they were much better. I had no issue at all and they even installed a supercharger right next to the burger king. Great Job. I assume I was just unlucky at an unlucky date & time. Sorry for the previous bad review.

This really needs to be restored. Yes, restored! Renovation no longer helps.... Toilets have to be paid for, and the neighbors' gas station customers have the toilet free... I usually like BK, but not this one

Very nice service who kindly explained how vegetarian burgers are made into vegan burgers. Delicious burger and great prices

As always, delicious and friendly

Need to pay 1 euro in order to use the toilet = low service

As always, the burgers and fries can be debated - some like them, some don't. I like them and they were there exactly as expected. However, as the name suggests, fast food should be quick, which was not the case at all during our visit. It felt like it took forever for our order to be processed! Not to mention the idiotic ordering process at the machine - bad. But the kicker is that you have to pay €1 to use the toilet!! And that even though the two of us bought food and drinks for over €30! I'm just saying it's cheeky! The waitress was visibly embarrassed, but the poor guy can't help it that BurgerKing and Aral can't agree to offer the toilets to their customers together. As a guest, I feel like I've been cheated...that's why I only got one star forced by Google, that's easy!!

There were very nice employees on site during our visit.

It was a juice shop and we were happy when we were able to leave this sinking ship!

I don't think it's right that you have to pay 1 euro for a toilet even though you're a guest there And toilets are really dirty and you can't redeem them. I think it's cheeky Staff there helpful.

You could only order 2 popular burgers via the machine. Then don't 😞