Burger King Regensburg in Regensburg

Der Besuch bei Burger King war grundsätzlich in Ordnung, allerdings ziehe ich zwei Sterne ab. 1. Es gibt keine eigenen Toiletten. Zwar ist ein WC vorhanden, jedoch nur für Aral Kunden kostenlos. Alle anderen müssen dafür bezahlen, was ich bei einem Gastronomiebetrieb unpassend finde. 2. Am meisten hat mich jedoch Folgendes gestört: Jeder Gast wird gefragt, ob er die Bestellung mitnehmen oder vor Ort essen möchte. Dabei ist mir deutlich aufgefallen, dass Gäste mit einer Mitnahmebestellung bevorzugt behandelt werden. Mindestens vier bis fünf Kunden, die nach mir bestellt haben, waren schneller fertig und konnten direkt gehen. Die Bestellungen waren größtenteils identisch zu meiner, daher kann mir niemand erzählen, dass mein Burger eventuell nicht vorbereitet gewesen sei. Ich habe genau gesehen, was die anderen Gäste bestellt und mitgenommen haben.

personal ist sehr freundlich :)

Irgendwie seltsam, die Toiletten kosten Geld und sind nicht ansehnlich. Schade

1 Euro für die Toilette nehmen und nicht mal Wasser zum Händewaschen. Klos sehen so schon aus wie s.....

Eine Katastrophe! Gar nichts funktioniert! Vorbestellung: kaputt, Rindfleisch: nicht verfügbar. (05.7. Sonntag Abend)

Die Burger, die wir geholt haben, hatten einen sehr komischen Geschmack. Ich kann nicht beschreiben, was für ein Geschmack das war, aber wir konnten auf jeden Fall nicht weiteressen und mussten sie entsorgen. Die Sitzleder waren auch gerissen und einfach drangeklebt. Ich hatte noch nie so schlechte Erfahrungen bei einer Burger King Filiale.

Unglaublich widerliche Toiletten! Die Pissoirs voller monatealter Ablagerungen, der Boden zum Ausrutschen voll mit Resten der Vorbenutzer, keine Seife und bestialischer Gestank. Absolute Frechheit dass hier einen Raum weiter überhaupt Essen ausgegeben werden darf!

Standard Burger King und Ambiente immer das gleiche. Essen Top, einfach alles Top

Wirklich die schlechteste Burger King-Filiale, in der ich je war. Die Nuggets schmecken muffig, der Milchkaffee ist im Grunde nur warme Milch. Am schlimmsten sind aber die Toiletten: pro Person 1€ am Drehkreuz, und es ist so schmutzig und stinkig, wie ich es selten erlebt habe. Das war wirklich ekelhaft.

Alles sehr unpersönlich geworden. Keiner sagt hallo oder tschüss. Bestellungen werden kommentarlos hingestellt und wieder weg gegangen. WC ist kostenpflichtig in der Aral, obwohl man hier gegessen hat

Haltet hier nicht an wenn ihr plant auf Toilette zu gehn. Voll-Katastrophe. Der burgerking ist extrem runter. Alle Polster kaputt, schmutzig, einfach schade für ne erholsame Pause.

Die Dame am Schalter hat kein Bock zu arbeiten , bei der Aufnahme der Bestellung hapert es schon an den Grundkenntnissen, hat die Bestellung falsch aufgenommen, am Schalter dann das Geld so hingeworfen das es unter Auto flog , keine Entschuldigung nichts , verschwand einfach und hat einen Kollegen gesickt der uns die falsche Bestellung übergeben hatte …. Sowas habe ich noch nie erlebt , wenn man kein Bock hat sollte man sich einen anderen Job suchen .

Waren hier nach einem Konzert Das Personal war freundlich. Die Wartezeit war nicht zu lange Die Hamburger waren frisch und gut. Was sehr negativ war, die Toiletten sind in der Tankstelle nebenan und sind kostenpflichtig!!!!!!!!

Es gibt kein Klo in diesem Burger King. Wir mussten zur Aral Tankstelle gehen und dort für das Klo bezahlen

Das war der schlechteste Hamburger, den ich je gegessen habe.

es gibt keine gebührenfreie Toilette für Gäste!! (rechtlich überhaupt zulässig? müsste man mal bei der Gewerbeaufsicht nachhaken), zusätzlich hatten alle Self-Service-Terminals nicht funktioniert & es waren restlos alle großen Fleischpatties alle, deshalb nur Plantbased oder kleine Burger, was kann eigentlich noch alles schiefgehen?... nächstes Mal wieder zu McDonalds die gibt es wenigstens Klos für die zahlende Kundschaft

BK ist halt wie BK, als Anmerkung es gibt dort kein WC sondern nur in der Tankstelle daneben-> kostet Geld

Keine Bedienung, unfreundliches Personal. Keine Hilfe bei der Bestellung (Terminal ohne Funktion)…

Haben Churros mit Schokosauce zum mitnehmen bestellt. Beim Auspacken der Tüte daheim haben wir festgestellt, dass unsere komplette Bestellung (Burger,Pommes,Churros) in einer beigen Sauce schwimmt. Warum auch immer man Eis auf frisch frittierte Churros draufknallt und den verschlossenen Karton unten in die Tüte packt. Haben die ganze Bestellung wegschmeißen müssen.

Schmutzig, versorgt, eine absolute NoGo Area. Kein Tisch sauber, Stühle verdreckt. Die Toiletten das aller letzte, 1€ für eine stark riechende, teilweise defekte Anlage. Die letzte Reinigung war sicherlich Tage her. Alles in allem, Abstand halten. Wir sind ohne Nahrungsaufnahme weiter gefahren.

Wer Burger King kennt die Produkte und das Ambiente. Was hier den Unterschied macht sind die freundlichen Mitarbeiter und das gute Anfahren mit dem Auto...

Kulinarisch war das heute leider ein Griff ins Klo. Die Burger schmeckten so aufregend wie ein nasses Handtuch und die Soßen könnten locker aus dem Supermarktregal stammen, ohne große Mühe. Und die Chicken Nuggets? Ich bin mir nicht sicher, ob das Panade oder ein geschroteter Pappkarton war - der Knusperfaktor hielt sich in Grenzen. Da ist noch viel Luft nach oben!

Food OK. Personal ganz nett. Ein Stern Abzug wegen keine eigene Toilette. Für alle die auf der lange Reise Pipi&Pause machen wollen, geht hier nur die Pause. Pipi kostet extra, daneben, bei Aral.

dreckig, kaputt, langsam, Toilette kostet extra

Es ist 15:35 Uhr, Bestellung 300! Wow, das ist ja was! Ich habe den doppelten Chili-Cheeseburger mit extra Steak bekommen! Juhu! Scharf und würzig, genau wie erwartet, ein Meisterwerk! Ich verdrehte die Augen, ich war in dem Moment quasi ein Engel. Die deutschen Burger Kings machen den französischen in meinen Augen ernsthafte Konkurrenz! Vielen Dank an denjenigen in der Küche! Wenn ich wiederkomme, dann am Dienstagnachmittag, Chef!

Wollte am 27.4. einen Burger 🍔 bestellen für 11,29€ beim Automat kam kein Bestellzettel raus und der Automat ging auf Störung. Ich erhielt auch keine Zahlungsbestätigung auf meiner Uhr. Ich also zum nächsten Automat einen Burger 🍔 für 11,29€ bestellt und einen Zettel bekommen. Super 👍 dachte ich und während ich auf die Bestellung wartete gingen zwei Buchungen auf meiner Uhr ein.🤮 Was soll ich mit zwei Burgern und wollte das Geld für einen zurück, zudem auch andere Gäste nach mir Probleme mit dem Gerät hatten. Ich sollte ein Vordruck mit Bankdaten ausfüllen und mir wurde versichert, dass Geld wird zurück erstattet. Heute ist der 11.05. und ich warte immer noch auf mein Geld. 🤮

Sehr gutes Menü, vorallem die veggie varianten

Super frisch, nettes Personal, aber lange Wartezeit!

Wenn es mal schnell gehen soll ist man hier genau richtig wie ich finde, Qualität passt auch, Personal ist freunlich und kompetent was will man mehr.

Wenn man auf die Toilette muss, wird man zu Kasse gebeten

Ruhig. Es war nicht überfüllt. Parkplätze waren ausreichend vorhanden.

Leider enttäuschend. Trotz Sitzplätzen gibt es keine Kundentoilette – stattdessen muss man die Aral-Toilette nebenan für 1 € nutzen. Außerdem waren mehrere Tische verschmutzt. Insgesamt wirkt der Laden ungepflegt und wenig kundenfreundlich.

Ich heute gegen 17:00 bis ca. 17:30 Uhr in Ihrer Filiale in der Max-Planck-Straße 8 in Regensburg aufgegeben habe. Ich habe ein Menü für meine Frau und mich zum Mitnehmen bestellt. Die Fahrt nach Hause dauerte lediglich etwa drei Minuten. Leider mussten wir feststellen, dass das Essen bereits kalt und offensichtlich nicht frisch war. Für einen Gesamtpreis von 27 Euro empfinde ich dies als äußerst enttäuschend und nicht akzeptabel. Besonders ärgerlich ist für mich, dass ich in den vergangenen Wochen mehrfach bei Ihnen gegessen habe und bislang stets zufrieden war. Umso mehr hat mich diese Erfahrung überrascht und enttäuscht.

Ein Restaurant ohne Toilette. Sowas hab ich ja wirklich noch nie erlebt. Man kann nur die Tankstellen Toilette gegen Bezahlung benutzen. Unglaublich.

Keine eigene Toilette mussten 1 € an der Aral Tankstelle fürs Klo gehen bezahlen

Wieder mal was geholt und wieder mal fehlt ein Teil der Bestellung. Werden in Zukunft nicht mehr kommen

No dogs allowed, so we can't eat inside.

Amazing what else was offered to the customer here!

Very friendly staff at the drive-thru

No toilet use without paying extra, no vouchers redeemable at Burger King, and the medium latte macchiato had neither foam nor the expected size (0.2 liters in a 0.3-liter Recup cup). I mentioned it, or rather, asked if that was really the right size, and was repeatedly assured that it was. My girlfriend stopped me from complaining. But I thought it was outrageous that my repeated inquiries were completely ignored.

Food was cold and bad looking! Not recomanded

Don’t have toilets. There are terrible toilets together with Aral but for 1€ 😳

Shortly after 8 p.m. on a Friday, only long or large rolls were available, so there was hardly any choice of food. None of the ordering points were working. The burgers had hardly any sauce. Cleanliness was also lacking. At least the staff were friendly.

The food, as usual at Burger King, wasn't particularly good, but it wasn't bad either. However, having to pay €1 for the restroom as a Burger King customer is pretty antisocial. Furthermore, the restrooms were very dirty and smelled extremely unpleasant; it's a disgrace to charge for them in general. However, shortly after we walked in, the "boss" gave us a strange look. Furthermore, shortly after we walked in (7:50 p.m.), the doors were locked, and a note was posted on the door stating that only the drive-thru was open. Once you were stuck inside and ordered, you had to wait a very long time for your food. 25 minutes for a Big King meal and a King of the Month cheeseburger, so not much. And there weren't many customers ahead of us, which is pretty bad for a fast food restaurant.

Unfriendly staff and even when you're there, you're expected to pay extra for the toilet.

This place needs a complete overhaul. It was filthy everywhere, benches were "repaired" with tape, and the table legs were badly rusted. The service was okay, but rather impersonal. Definitely one of those places to avoid and which would be best completely renovated. There are no restrooms; they belong to the gas station and are therefore chargeable (turnstile, €1). That was my first and definitely last time there. Unfortunately, the place is just disgusting.

Better to go to a different BK and accept the 5-minute drive from the exit. No free toilet. Difficult parking situation. Not clean inside.

The toilet costs €1 even for guests, and there are no refunds. Cleanliness -5. The toilet was full 💩

We spent €15 per person and then had to pay €1 each for the toilet. That's unacceptable.

I can't say it's small but perfectly formed; there's no option to pay with American Express, even though it's advertised as such. This needs to be addressed.

Service and ordering at the self-service counter are very quick; card and cash payments are accepted. The restaurant is clean with very friendly staff, and there's a drive-thru. The fries are hot and the burger (Whopper) is delicious. The place is very well-maintained. I'll definitely come back.

The toilet was filthy and disgusting. And then they charge a euro for it! It's outrageous what you have to put up with in Germany. The restaurant was untidy.

Worst Burger King I've ever been to. The staff is extremely unfriendly. At the drive-thru, you're NOT served (don't even bother trying to drive in). They wait for you to get out and walk in, which is impossible due to the lack of parking (it only has space for 5 cars). The food is disgusting, even by Burger King standards, and ALWAYS cold. There are no restrooms either. One star is way too generous.

It was fine. Ordering at the counter was quick, the tables were clean, and the burgers were freshly made after a short wait.

It can be cheap, but also expensive, especially with the specials. The service is nice and friendly. Unfortunately, there's no restaurant restroom, only the one at the gas station, and it costs €1.

Yesterday after work, at 9:45 pm, I wanted to get a Big King. Although the restaurant was supposed to be open until 11 pm, there was a cone blocking the drive-thru. I assumed they were closed. So I made myself a sausage sandwich at home instead of a burger.

The food was good, but my burger came with a pencil inside.

Without a toilet, you can't recommend this Burger King!!

It was nice, but unfortunately nothing vegetarian

It's very small there, and it took forever. About 30 minutes. That's not nearly so. Otherwise, it's not a very pleasant environment, either, but that's often the case.

One of the few shops that doesn't allow dogs, and overall, the overall impression isn't the best. It could use some renovation.

I'd like to share my experiences with Burger King restaurants that have recently deviated significantly. Often, I found the quality of the food offered to be below usual standards. The burgers were dry, the bread was stale, and the fries were cold and inedible. Furthermore, I was disappointed by the poor hygiene at several branches. Tables and floors were dirty, and the staff seemed overwhelmed. This resulted in an overall unappealing ambiance and significantly impacted the customer experience. It's important that Burger King take immediate action to address these issues. This is the only way the company can maintain its reputation and ensure customer satisfaction.

The food was as expected, quick, and delicious. Unfortunately, there are no customer restrooms; only the gas station next door has a pay-toilet. :/

This was the worst Burger King we've ever been to. The fries were cold, the burgers barely had any sauce—I'd say none at all. The staff offered no help with the ordering counter and didn't answer questions. You could only order at the ordering counter! The worst part is that you have to pay a euro to use the restroom. An absolute no-go for me! Never again!

A completely normal Burger King, but without a customer restroom. The restroom in the building belongs to the gas station and costs €1 (turnstile), which isn't even redeemable as a voucher. The employee said he wasn't familiar with the system either.

The food itself is quite good, just like the BC. It's relatively small and usually busy. Restrooms are chargeable and not recommended. They're part of Aral... The staff are also relatively friendly.

The people working there seem absolutely bored and annoyed by the customers as if they were something better

The food was okay, although the burgers were wrong despite our request. We couldn't enjoy the food due to allergies and intolerance. However, the staff was very unfriendly. An older woman asked for help because she wasn't familiar with the products. Unfortunately, she was just told to just read. Truly sad.

Super friendly staff and very clean. The burger was super

The food is average, the surroundings are unpleasant, and the fact that there are no customer restrooms is completely unacceptable.

The location is a bit hidden and small, but okay so far. The food was also perfectly fine. But a restaurant WITHOUT a restroom? That's an absolute no-go!!! Next door is an Aral supermarket, but they only have restrooms for their own guests. Others have to pay €1 per person (no voucher!!)! Apparently, it was a completely pointless argument between two parties that ended like this. We won't be going back there because it's outrageous and should be prosecuted.

Very, very dirty. There are fries lying around everywhere, sticky fries all over the floor, and dirty footprints all over the store. All the tables haven't been wiped down. Dirty, truly disgusting. I had to leave my food because I lost my appetite. How can a branch be so neglected? Those in charge need to intervene urgently!

I had one of the most disappointing fast food experiences of my life at Burger King. It started the moment I walked in. The dining area was messy with tables covered with trays, spilled soda sticky on the floor, and bins overflowing. It did not feel like anyone had cleaned in hours. When I finally reached the counter, the staff seemed overwhelmed and indifferent. I was ignored for several minutes before anyone took my order. When I did get to order, the cashier barely looked at me, rushed me through, and did not even confirm what I had asked for.

The food was okay, the service nothing special. But for a restaurant, not having a customer restroom is unacceptable.

Really dirty place, all the food was dry and the staff seemed listless

Food is mid, Restaurant is dirty and you have to pay for the most disgusting toilet ever

First and only Burger King ever saw without a toilet for their customers.

Disgusting!!!!! Hardly any products available, or actually none at all. €1 for this toilet, see for yourself...

I'm 55 years young now...but I've never experienced anything so bad...unbelievable...never again...

Dirty and unhygienic – whether it's the floor, tables, or restrooms. Barely any choice: no ice cream, no burgers except Whoppers, fries old and inedible, drinks watery. Restrooms completely filthy despite paying to use. Absolutely not recommended.

Be careful, there is almost nothing to eat here!

You have to pay one euro for the toilet. They say the toilets are only free for customers of the associated gas station, not for restaurant guests. It's a shame and unfriendly to customers.

Good afternoon. We were at your café today (August 16, 2025). Unfortunately, it wasn't a pleasant experience. First of all, it was dirty, both on the tables and on the floor. Also, the café staff forgot to put a gift inside for the child. And most importantly, the fries weren't fresh, and neither was the bun on the burgers. You can write to me and tell me that this isn't true and that everything is served fresh. I'm sorry, but that's not true.

By far the worst Burger King restaurant I've ever been to 😔 I was especially surprised by the potatoes!! I wish they hadn't given such a small portion of potatoes 🫣

Lousy service, no German spoken... restaurant has no toilets, you have to pay next door at the truck stop... really bad!!!

Why isn't this store allowed to use plastic lids? If McDonald's is being criticized, it should happen there too.

No outside sitting area. Very unconvinian when you are with a pet dog

No, I can't recommend it, employees are stressed, overwhelmed and unfriendly

I've been here before, and I think it's gotten less popular overall, and some things weren't available.

No! Despite being a truck stop, this Burger King doesn't have any restrooms! They belong to Aral. The receipt won't be credited!!!!!!

A Burger King without a restroom!? For €1 you can use the gas station restroom.... What a disgrace! I've never seen anything like that before...

Great for a quick meal. With large orders, everything goes smoothly, which isn't always the case!

After my visit to Burger King on Max-Planck-Strasse today, I unfortunately learned that service can sometimes be understood completely differently. My review relates to the drive-thru. I drive up and tell the colleague from Burger King he would please wait. He asks in return, “Huh, I’ll wait again,” and then I drive around to the next window. I stand there and wait and wait, but the window remains closed. So I wait for about 5 minutes, put the car in reverse, drive back to the microphone and ask what’s going on. The answer is, “The food needs to be prepared, which will just take a moment.” I then say, “Then please tell me at the window.” Colleague at the microphone, please drive forward to the first window.” I got my food there without any comment. When I started eating at home, I noticed that I had also received a little gift: a tuft of hair in my onion rings. Enjoy your meal and thank you very much.

I would not recommend it, the waiting times are very long and the food doesn't taste good. The staff talk to each other too much.

In a pinch, yes! The burgers were okay, but the fries were unfortunately lukewarm even though we ate them immediately. The flavor was very greasy and tasted like old grease. We're not used to that from Burger King. What a shame!

A small Burger King where the food was more dry than good.

I ordered a chicken and a beef burger, but I got two beef burgers (I don't even like beef burgers). I've only seen this kind of guilt at home. There's often chaos and new people there.

Conditionally. No toilets from BK, only from Aral

No, not good service and the staff don't even know their own rules about using the toilet as a guest.

Unfortunately, customer satisfaction isn't our top priority. Employees just point people to the terminals, and if the system doesn't have something, it doesn't work. It's interesting how much the BK branches differ. We didn't get the communion we wanted here. Once and never again. Finally, something positive: the neighboring gas station isn't far away.