Kentucky Fried Chicken in Regensburg

I got a very, very dry burger, and the employee was very rude and said I was trying to insult him, even though I only said that the burger bun was definitely not from today. No compensation was accepted because a chain like that shouldn't be making such mistakes. It's ripe for bankruptcy.

Long wait times. Otherwise OK. Just fast food.

Far too expensive for the portions, the staff had no clue what was going on, and the food was cold! Never again.

A fast-food restaurant with a modern ordering system, problematic for those unfamiliar with computers. Clean, fast, and friendly.

Well located (in terms of traffic), sufficient choice of spaces, sufficient parking spaces.

Good KFC, clean, always fresh, and friendly staff. I haven't been disappointed yet.

Chicken were not freshly fried at all , unfortunately!

Fast and friendly service, the food is also delicious, everything is fresh

Rather everything is fine. Big plus for parking.

Unfortunately, I have to say that the food there was better before the pandemic. I've eaten there three times recently. Three times the same experience: dried-out, lukewarm fries and lukewarm hot wings. It tasted like the wings and fries had been sitting around all day. What I did like, however, is that they now offer the option to order your food from a vending machine. It's clearer, and the menu is easier to read.

The food was great - only the fries were bad.

I always enjoyed eating there. But this was the last time. The portions are getting smaller and smaller. These are supposed to be filet bites, which is a disgrace! For comparison, a euro coin is shown in the picture.

A KFC as you know and expect, nothing special, the food is okay for a quick snack if you fancy chicken :)

I visit the KFC in Regensburg regularly and can say with complete conviction: 5 stars – absolutely deserved! Every time I eat here, I'm completely satisfied – both with the food and the service. If you're craving crispy, spicy chicken, this is the place for you. First, the food: The quality is consistently high. The chicken is crispy on the outside, juicy on the inside, and has exactly the typical KFC flavor you'd expect. Whether it's hot wings, filet bites, or a classic Zinger Burger – everything tastes fresh and is served hot. The fries are crispy and well-salted, not soggy or cold like you unfortunately sometimes find at fast-food chains. The dips and side dishes like corn on the cob, coleslaw, or mashed potatoes are also top-notch and round out the menu. I particularly recommend the box deals, which offer a good selection at a fair price. The service is also very commendable. The staff is friendly, attentive, and works quickly – even when customers are busy. I was greeted warmly every time, and any questions I had about the menu or special offers were answered competently. Special requests, such as specific cuts of chicken or extra sauces, were always met without any problems. The employees seem well trained and make an effort to provide customers with a good experience – you can feel it. The branch itself is clean and inviting. The dining area is modern, pleasantly lit, and offers plenty of seating – even for families or groups. Tables and floors are always clean, trays are cleared regularly, and the restrooms are well-maintained – which is unfortunately not a given in fast-food restaurants. I particularly like the fact that you can sit down and eat in peace here without feeling rushed. Another plus point: Ordering via the self-service kiosk is smooth and quick. Wait times are short, even when there are several customers in front of you. And if something isn't available, you'll be informed in a friendly manner and offered alternatives. The location is also convenient – ​​whether by car or public transport, KFC is easily accessible and offers ample parking nearby. Perfect for a spontaneous lunch break or a quick snack after shopping or work. Overall, KFC Regensburg is a true showcase for the brand: high quality, fast service, friendly employees, and a pleasant atmosphere. I enjoy coming here time and time again and have never been disappointed. If you like delicious fried chicken, you should definitely pay this location a visit. Keep up the good work to the whole team – you're doing a great job!

Best KFC from all over Germany I am fascinated by how good it is I was surprised the staff were very nice and very tasty food Top recommendation!!! RECOMMENDED!!!

Eating rubbish because of too much cartilage Service nice people but dirty hands The atmosphere is quiet, screaming children are thrown out (not child-friendly)

One of the worst KFCs I've ever visited. The fries were just old and dry, even though there were thousands of people in the restaurant. I've never had fries that were so old and dry - they were definitely made at lunchtime. Never again – thank you.

Never been to such a bad KFC. We were given far too few fries, not even half the box was full. After asking, they just said that it fits. Absolutely outrageous for the price! Eating on the floor everywhere. Disgusting. Not recommended this branch!

Overall, I was satisfied with the offer, but I would like to point out that the employee in charge could have been a little friendlier and more polite, as he works in direct contact with guests.

I came 40 minutes before closing time and wanted to order something. The guy at the drive-in didn't speak German well and was rude when I asked him if they still sold buckets. It was my first time here and unfortunately I was disappointed

More focus on the orders before you give them out. I think I'm crazy

They do don't have ice for the drinks. Other than that it's very clean and helpful staff.

Dogs not allowed, burgers fart dry

I visited KFC and was very satisfied. The food was delicious and freshly prepared. The branch was clean and tidy, which is particularly important to me. The staff was friendly and helpful. The parking situation was also very good - there were many free spaces right in front of the restaurant. Overall, a pleasant experience that I would happily recommend.

The food is okay but the place EVERYYY WHERE IS VERY UN CLEAN, LIKE WHY? So unappetizing . The cleaning staff just japping not working. The tables are filled with old crumbs of chicken. Ew

raw chicken.....go somewhere else.

We are always satisfied with the waiting time, the quality of the food and the staff.

The food is delicious. The coleslaw is amazing! The only thing is that the order in the pictures looks very large, and wow. But in reality, it's a bit small. The plus is that you can refill your drinks. The staff is very friendly and very polite. And, most importantly, it's very clean.

Mmm, that was delicious again. It's a shame that we live almost 70km away from the nearest KFC.

For €20, you're not filling at all. Prices are extremely inflated. Portions/burger toppings are absolutely outrageous. Thumb-sized pieces of chicken for burgers and then charging €3-5 is absolutely embarrassing.

Food was completely fine. But when you have to wait about 45 minutes for 2 "burgers" because the people in front prefer to chat with each other and act completely haphazardly instead of quickly processing people's orders one after the other. Will definitely not enter this “shop” again.

Check your orders!!! Even entire buckets are “forgotten” It's a shame what happened to this shop, thanks to "professionals"

The worst KFC I have ever been. I ordered classic piece - drum stick - it came with broken bone, no skin and when I eat it the meat close to bone was smelly. The terrace was dirty, Tables too. Never again . So I was here a year later. Same shit, same mess, Tuesday offer 5 hot wings for 2.99. You need a microscope to find the wings, chicken pcs , same shit as last time - Broken and size of pigeon leg.

Grabbed lunch with my boyfriend after many years. 3 pieces of chicken each. Instead you get wings and chicken drumsticks. Number was questionable. Quite greasy and nowhere near the quality it used to be. Burgers, fries and coleslaw mediocre Still paid almost €50 Never again

Clean restaurant, friendly staff

The place is generally uncomfortable and rather dirty. The food was overpriced, the fries weren't tasty at all, they weren't salty.

Drive in mostly bad. Today the guy wasn't able to use the card machine and didn't want to call his colleague to do it Didn't get any food even though the device confirmed payment three times

It's shocking what you get as a burger. Disgusting burger buns with a dollop of sauce and the chicken part. That's it for KFC.

Great, my favorite, imma delicious.

Was good, would love to come back

Since I haven't been to kfc for a long time and I was a big fan, I went there recently. Unfortunately quite disappointed. 1 mini chicken part, 2 small balls and 1 piece about 5 cm long, plus a few fries and a Pepsi. The whole thing for over €10. Conclusion… For me, never again. The time was 12:30 and there were about 5 people there. That speaks for itself.

The entrance area seemed clean and the food was fresh, but there was an unpleasant smell in the toilets.

The menus are lying on us,we bought a Chicken Basket for 15€,they give us 7 chicken wings with no meat. Pommes: no salt+cold, the burgers that we bought have only half of the chicken inside and some sauce. Prices are high. "NOTHING" is good. K=KAVE F=FŪCKING C=CHIKEN

KFC again after a long time. What happened here, no more Hot & Spicy, chicken pieces shrunk in half, coleslaw is no longer convincing either. Prices are in no way justified. Therefore the one star is almost too much.

I will never order takeout here again and ever. I ordered take away today and repeatedly found half of the order missing even though the employee checked several times to make sure everything was in there. I ordered chilli cheese fries and only got a strange sauce with mushrooms and beans without fries. The joke is that I was given the dips for the missing half. Will never eat or take away here again, actually it doesn't even deserve 1 star. I can't recommend anyone to go there. KFC used to be good but its time is over.

So it couldn't be worse... The place is cold until it's no longer possible, you can only eat in a winter jacket, which is brutally unpleasant... At least the sellers have additional heating behind the checkout... Pomes are served cold and the ambient temperature is 10 degrees and it doesn't get any warmer. Today I caught yesterday's chicken part, cold and soaked with oil from frying twice.... And don't forget, it's better not to go to the toilet before eating, otherwise you won't be hungry anymore!

Once again a whole burger and fries are missing!

The food tastes good, but the fries are cold. The staff is abysmally bad as they are very unfriendly.

I didn't feel good here. Dirt despite ongoing cleaning. Garbage on the terrace, cigarette butts all around the building. Food ok but overall not a nice experience. I don't want to come back here.

This KFC is an uninviting space, not very clean. The only advantage was that the food was prepared quickly. The fries were only lukewarm. They were supposed to come with cheese, but instead of cheese, it was some kind of sauce that had nothing to do with cheese. Tables and chairs with crumbs and greasy stains. I wouldn't eat there again.

The worst KFC I’ve been to it’s cold inside we were waiting for the food for ages. The salad was old and the chicken wings were the smallest ever.

A disaster... The employees don't speak German. The food is cold and dry. And it's pretty expensive there too

The food was good, but a bit poor for the price! The staff was friendly but a bit stressed.

So I was really disappointed with the cleanliness of the restaurant and the service, I hadn't been there for a long time but everything was much better on my last visit. After this impression from yesterday, I'd rather not come back, the other fast food restaurants are much cleaner and customers are friendlier. Tables were very dirty and there was leftover food and drinks spilled on the floor, no one cared about that

The food was very good, was prepared very quickly and was still hot when we got it. The employees were nice. Unfortunately, you can see in the store that it is busy and is not cleaned or is cleaned poorly. But the food is great 👍🏼

Unfortunately only 4 out of 5 points. Even if these machines for ordering are now IN. The personal contact with the employees was always very nice and you were recommended something. KFC's premises are now also very nicely designed, but the local touch is now missing. Not everything that is new has to be good. The positive thing is: it tastes good, nothing has changed.

Office staff specially one women very nice recpact full

Only come during off peak hours, because it is soooooo full of people.

Super satisfaction above all Vanes best employee

Amazing service, food and overall atmosphere of the environment👍🏼

Food was good as always. Leider alle Tische verdreckt, unter den Tischen Essen und Servietten. Die Bestelldisplays auch verschmiert und verdreckt. Cleaning more often would be good.

KFC Drive. The entrance from the side street is a blast. Well, everything else is good. Service was very friendly. Hot wings were delicious. Nothing to complain about. 01/26/2025 7:30 p.m

Yes. Good for a snack but also good for main meals.

Good shop, I ate delicious chicken

Clean and typical fast food restaurant. Food good as well as the service

Expensive but love me some fried chicken.

Cold fries, service... price-performance absurd. It's a shame we were really looking forward to it. Will never see each other again. Only the wings were fresh. Times are changing.

For me the best KFC in Germany for years 🇩🇪

I generally enjoy visiting KFC, and here in Regensburg the food is also up to the chain's usual standard. The two-story structure is practical, but there are clear weaknesses in terms of hygiene. The cleanliness of the tables and drinks area often leaves something to be desired, especially when it's busy. I noticed this on several visits. However, I find the behavior of the staff even more disturbing: I have repeatedly observed employees wiping their noses with their hands or even scratching open wounds. This is humanly understandable, but not acceptable in the catering industry. Gloves should be mandatory, especially if there are visible skin problems, to ensure hygiene. The food is good, but the hygiene in the restaurant and among the employees urgently needs to be improved.

It used to be better. The price does not correspond to the quantity of the food. German logic: save today, lose a customer tomorrow

You can't eat that!! 20€ until you're full of food that doesn't taste good at all! You can go somewhere else, Crispy menu for €12 tastes much better and you can't finish it!! Try Al-Sultan Restaurant.

I had the delighted drive thru experience of a cashier, male, older. He tried to speak English but he became very rude. For example, I asked for no ice in my drink, he said I already chose a drink why would I get ice/ ice cream. I understood the confusion and said "Brother, I think there's a misunderstanding here." I tried explaining myself and he said he has no ice. He asked what else, I asked for a moment because it was snowing so the condensation from the menu made it difficult to read. He then rudely told me to drive to the window. So I did, and he began speaking very rudely. When I tried explaining myself he became irrate, flipped the menu in my face and said I spoke too much. I then told him in a stern manner to not speak to me, especially in front my family like that at which point he got scared and walked away. Another server came and she was very helpful. As for the guy, he started and problem, was addressed, and I talked away when he had a chance.

I will come to you on 2025.01.2 to buy 16 legs

Staff were friendly, place was clean. However, I had a Zingerburger for the second time today where the chicken paddy only took up half of the burger. The fact that the meat is so thick in one place that you can't even bite through it doesn't make things any better. I was able to throw the burger away after the first bite, it was inedible

After we ordered lunch like we do every time and received half of the order, I went to the clerk and he told me, “This is your order,” and I gave him the bill, but I still didn't get it Rest of the order. This will be the last time we go to that bad place and everyone I know definitely won't go there.

As always, KFC consistently good quality and fast service

Absolute impudence. Always errors with orders. Sad..

A few years ago the food here was good. However, I ate there again yesterday and the result was disappointing: the edges of the hamburger bun were extremely dry, the chicken pieces were carelessly thrown into the bag, and the fries were cold and inedible. The following day I had stomach pain. Clear recommendation: go somewhere else.

Always good in the quick in between

I like KFC, tastes good! BUT what is repeatedly annoying is that when I order "take away" I don't receive everything as ordered. Of course, you only notice this when you get home, so you don't go back to complain. - Fries were missing from the menu, instead of 6 Hotwings there were only 5. “Clean business” is what I would say!! Mistakes happen, but this wasn't the first time. It sucks!

Tonight was my last visit to KFC and I don't plan on going back. The reason for this is an employee who behaves extremely rudely. He doesn't say hello, looks unfriendly and seems annoyed, especially when a customer wants to pay in cash at the checkout. Every time this employee is on duty I feel uncomfortable, like I did something wrong. He just says the amount, gives the change back, and that's it. If he is uncomfortable working with people, he may want to consider changing careers. He is a smaller, middle-aged man with glasses, probably German, who works mainly in the evenings. I'm only giving one star solely because of this employee. I actually really like the food and to this day I have visited the restaurant regularly.

Waited about 30 minutes for it to be prepared and asked specifically whether a product was included, which was then missing

I'm impressed, the chicken and potatoes were actually very good and crispy. in America, KFC is one of the worst Fried Chicken chains. I wanted fried chicken and always try American chains at least once when I travel because it's interesting to see what is different. I was pleasantly surprised that the KFC out here is actually affordable and tastes like real food.

I haven't been there in 5 years and was really craving chicken until I tried this. Fries had old oil taste, the chicken in burgers and bites was too salty that the chicken taste was not noticeable. The only thing that was really good were the vending machine drinks. For this reason only 2 stars. I won't go there again for the next 5 years.

Super nice people and this location makes sure the customers have a good experience. The food gets out fast and fresh.

No exchange was possible! Ate a new burger today, I thought it really appealed to me. When I unpacked it, it was lukewarm and the cheese in the citizen wasn't melted, just 2 cold slices of cheese. It was not possible to exchange them because the waitress said they were the right temperature. There were only 6 people in the restaurant and that wasn't really taken into account. Customer service is different. Snow outside and not quite warm. It's a shame we're used to better...

The food was cold. When asked, they said it has to be that way What a disgrace! It was cold in the store itself. The price is also overpriced.

It's gotten really expensive. I'll avoid Kentucky Fried Chicken in the future!

Keine Ahnung wieso die Qualität da so krass nachgelassen hat. Hab das Essen da eigentlich mal geliebt. Jetzt nur noch sauteuer und nicht genießbar. Nicht nur einmal, sonder die letzten paar mal. Ab sofort keine Option mehr.

Been there 3 times now and each time I got raw chicken. Employees asked about it and they said I should have checked it at the pick-up counter. Never again. You can't even get new chickens

I don't like the fact that I now have to order what I want digitally! I was helped, but it still wasn't 100% what I wanted.. 🫣

The food and ambience were very good but the staff was very unfriendly

Without coupons or combination offers, KFC is now simply overpriced. It is and remains a fast food restaurant with the appropriate quality, but in terms of price it is developing into an average restaurant, which usually offers higher quality and better service. The chicken parts and sides are generally good, but the burgers are sad and tend to ruin the chicken in them. In summary, KFC is good for a quick few chicken wings, but overpriced.

Ghosts kfc ever . Employee 6 out of 5 stars. Floor a bit dirty but cleaning lady came immediately after eating. One of the largest menus warm and freshly prepared after 3 minutes. JUST CRAZY !!!

A very good snack in between is always a good step to take at KFC. It's not exactly cheap in terms of price, but it's filling.

Orders are processed very quickly

Not much to say, modern, clean KFC, with outdoor area upstairs and parking space

Incredible!!! There was a butterfly in my fries, when I confronted an employee he told me he didn't know what I did with those fries. According to him, he just moved on without giving me a refund or apology.

Well... it used to be much better... there were 2 errors in one order... but they were corrected upon request. Meat quality not particularly good and sometimes rubbery... The bacon from the chili bacon fries was almost raw... We used to like to go to KFC when we had the opportunity, but we've had enough for now...

Unfortunately very disappointed. Service and staff very unfriendly and totally overwhelmed. Furthermore, products or supplements are sold and charged that are not even in stock. When asked, the answer was unfriendly and there was nothing that could be done here. The amount was only refunded when we asked the branch management.