Kentucky Fried Chicken in Regensburg - Telefonnummer, Reservierungen, Bewertungen

Toilets catastrophic! The men's hand dryer was broken and everything was dirty. Even when you asked, you didn't get a lid or straw unless you bought it to take away. Such nonsense and simply outrageous.

It used to be better. The price does not correspond to the quantity of the food. German logic: save today, lose a customer tomorrow

You can't get enough, it's just awesome. Could eat there every day. You can now also order and pay at the counter.

Food had no taste. Went there for lunch break. Maybe I'm more used to another KFC, but I can only recommend this restaurant to a limited extent.

French fries were cold. Errors in the order and when we asked for change we were dinied. Chicken taste like cardboard. Great experience overall 🙂🙂🙂🙂🙂🙂

Restaurant is dirty. Everything is sticky, there's obviously not much cleaning going on - neither the terminal nor the tables nor the toilets. As we cleaned the terminal and then the table ourselves, we were observed by the gentleman behind the cash register - unfortunately he didn't feel the need to get a rag and help, even though he had nothing to do during our entire stay just stood there... what a shame. A burger was forgotten - but when we were informed we immediately received it with an apology. The toilets are unhygienic and are probably not inspected often by staff as advertised on the large sign. There was no soap in the women's toilet and it was full of dirt. The faucet in the men's toilet was broken, which is why everything was under water. The food was ok, but could have been fried better. You can expect a little more for the prices. In addition, there is often some kind of ventilation (?) running that is very loud and unpleasant. All in all, we won't eat at this branch again. We prefer to drive in the other direction to the CZ border. The KFC is far better.

Unfortunately, food is always cold

Very fast, clean and super tasty.

Terrible service, again they didn’t deliver the burger for the second time, the lack of attentiveness of the staff is very frustrating, after this I want to visit this establishment less and less, the toilets are dirty, not a pleasant smell, just a disappointment😞

Unfortunately here you always have to watch and check because half of the order is always missing!! I've already happened twice. It's bad that someone should drive home and then return when you buy something to take with you...

The food was good there 10 years ago, but now it doesn't taste good anymore. The staff hardly speaks German so I didn't get what I ordered. KFC won't see me anymore!

Unfriendly service and expensive food

Unfortunately it wasn't very clean and the food was so bad. The nuggets were cold and undercooked. And the portions are not worth the price.

Clean friendly staff quiet, good offers Anytime again, parking space available, 2 floors,

Food totally overpriced for this inferior quality. Chicken that was supposed to be crispy was limp. The burger too. The lettuce in the burger was no longer recognizable as lettuce, was completely wilted and already brownish. The entire atmosphere seemed dingy, there was no toilet paper in the toilets, a look into the storage room confirmed my overall impression. The staff barely understands German and generally seems very disinterested. We were very disappointed with our visit to Regensburg, as we were very enthusiastic about the location and especially the food in Munich a few years ago.

I ordered hot chicken wrings and chrispy chicken! Everything very tasty! Friendly helpful staff 👍 I can only recommend it!!

We've been there several times, but the last time was a few months ago. So far pleasant cuisine at affordable prices. Today we were unfortunately disappointed: portions were smaller, whether it was fries or the chicken pieces. But significantly more expensive. And the chicken pieces were no longer as warm/hot as they used to be. And where is my Miranda? Away. There was some other “lemonade” for that. And the tables and chairs could be cleaned promptly. There would be time for this, especially if the restaurant is almost empty. I think we won't go to this KFC restaurant again in the future.

We have been to KFC in Regensburg several times. But I've never had a menu as bad as today. The burger was lukewarm. The fries were freshly made, but the portion size has been halved since the last time in March 2024. To compensate, the menu has become more expensive. That was definitely my last visit to KFC Regensburg.

Something has been remodeled and there are finally these displays like in many of the competing stores. You can easily order anything and then pick it up without having to wait in line for a long time to place your order.

Unfortunately, it is not possible to place orders online here, as is now possible in all branches; terminals are completely missing, which is very backwards these days. Accepting the voucher app is a game of chance, depending on which employee is competent or feels like it. The employees are often stressed, unfriendly and it is advisable to check your order immediately for completeness, out of 10 7 are incorrect, which makes me avoid this fast food restaurant, but the child's cravings take us there and back again. The question arises: why is this happening and why doesn't management intervene? No apology is offered, but rather you react with irritation. Training employees on how to deal with customers seems undesirable here. The cleanliness of the tables leaves a lot to be desired most of the time, the only thing that should be mentioned here for the sake of completeness is that it's always easy to find a parking space. What I find most annoying is that the house sauce always seems to be out of stock here. Price performance is not given here. Apparently the sales are still good, as nothing is being done about the grievances. It's a shame about a fast restaurant in Regensburg that would otherwise attract more customers. Addendum: The criticized machines were retrofitted, but everything else leaves something to be desired. The female service staff in particular feel disturbed when the conversation with their colleagues is interrupted. Products are still missing, it is still essential to check for completeness!

Hello, we went to this restaurant for the first time yesterday, we were disappointed, the service was at a snail's pace, the food was cold and the toilets were horrible. I thought for a long time whether I should write it, but I can't help it

I'll always come back KFC is simply great :)

Mmm, that was delicious again. It's a shame that we live almost 70km away from the nearest KFC.

Unfortunately very run down, dirty. I think there aren't enough staff working there. Long waiting times, unfriendly.

Very good 👍🏽 I drove there an hour extra

The first time here after the renovation - fine as always

I haven't eaten this crappy in a long time. Ordered the menu via the app and picked it up DriveIn. Fries wilted, almost unseasoned and lukewarm. The 2 burgers were very small and looked like they had been assassinated. I often go to KFC... But that was for the barrel. And before I forget. The new company decision of the drinks is for the bin. The cola was so tasty (sweetener) that after one sip it ended up in the bin. Keep it up and I'll save myself the experience in the future.

Too few fries but too much packaging

Dear KFC franchisee, Unfortunately I have to give my criticism here, but also praise for some points that are noticed every day in your restaurant. First I'll start with the positive points. The new facility in the store is really successful and the staff is also very quick with processing orders. Overall, the ambience and service are commendable. But and now we come to the big but point. The drinks all taste unbearable, you can tell how little care is taken about whether the drinks machines are filled with the syrup that is needed for the taste. Furthermore, it has to be said that the quality and price and performance of the food have deteriorated significantly, just like the drinks. Personally, I went to KFC Regensburg 3-4 times every week and enjoyed doing so with the entire friends and family group. However, for the first time this is over. It proved that to me again today. The chance to visit with the group soon is a long time coming and we hope that the circumstances there will improve significantly. Therefore, my advice to the crowd is to think twice about whether you want to invest your money in a company where even the reviews here are not read and answered. Clear rejection from me and friends for the time being, maybe you will answer.

Underground.Exorbitantly expensive.5.49 for the cob. Fries cold, soggy and unsalted. There are no more ice cubes. The ordering terminal is confusing and complicated. The savings menu is a deception. The only bright spot is Free Refill. Will avoid eating there in the future. Sobering experience

Very unmotivated, unfriendly staff. Hygiene: Constantly keep your finger in your mouth, then give out food.

I love KFC, unfortunately it's just a bit expensive.

Dirty, loud and completely overpriced

I ate at the KFC in Regensburg, Frankenstr. Ordered a burger menu. KFC's self-imposed goal of giving its customers their food within 3 minutes at the latest was far from being achieved. I got my food after a whole 13! Held in my hands for minutes, 2 burgers, fries, drink. After I complained that the citizens were cold because they had probably been lying around for a long time but had simply been ignored, I didn't even get new and hot burgers. Fries were warm and OK. Drink would be bottled yourself. I ordered online, but since the drive-in was closed (due to maintenance, technicians were visible) you had to go into the branch to redeem. No apology, no coupon, no new food, just nothing. Very poor service KFC! This is how you lose customers.

We ordered the Family Bucket to take away. All sauces and dips were forgotten here, even though they were visible on the order. Proud price, poor service.

VERY NICE AMBIENCE. KFC. CHICKEN WINGS WERE AWESOME. PEPSI ZERO TASTED VERY GOOD. 👍 COME BACK. NICE PERSONEL. YOUR RIEDY

Food was ok. We waited for three quarters of an hour and really didn't have much. There wasn't much going on either. After asking, we waited another 30 minutes! Juice shop!!!

I've never experienced anything so anti-social! It's a shame that you can't give minuses

Food received very quickly, waiting time max 5 minutes. Unfortunately the burger was lukewarm Unfortunately normal. The other food was very tasty. Unfortunately the restaurant was dirty, dirty tables and rubbish on the floor. The toilets, however, were clean.

I wasn't allowed to buy anything. I was close to tears but they didn't want to sell me anything because I can't use the ordering machines

We waited a little over 40 minutes because of an extra request (which you can choose at the self-order kiosk) (during which we asked twice), were served a free 1/2 ear of corn as a “thank you” for waiting and at the end we had the chicken part that was included in the menu missing. The guest area has been renovated but the acoustics are still not very flattering. Every now and then there is a ventilation (?) which vibrates really unpleasantly.

Way to expensive, food uncooked and the service it’s really poor! I don’t recommend !

Ordered and ate there too. When we finished we didn't want to throw away our drink so we asked for a lid as the vending machines didn't have any. The only answer we got was an unfriendly “You ordered food here, so there is no lid!”.

We always eat, service is an absolute disaster

Not recommendable!!! The chicken box was ok. The fries were totally dried out, too much salt! The coleslaw didn't taste good either. The food was terrible!!! The toilets were an absolute disaster. It's a shame that there is also a note stuck inside about how important cleanliness is to KFC. They were totally dirty, there was paper lying everywhere. The door handles are totally smeared. It was just terribly disgusting!!! There are broken pieces lying around the parking lot. It's a shame and annoying, it was a waste of money!!! Normally we know something different from KFC!!!!

Now have order machines. Everything is going very well. Food was ready quickly and tasty.

Local furnishings very used up,

I had been there for a long time and honestly remembered it better.

Staff not particularly friendly. Responded to questions visibly annoyed. The cleanliness of the tables left something to be desired, and the toilets weren't that clean either.

The ordering process is a bit chaotic, you first order and pay, then wait for the number to be called, and you sometimes end up standing in a bunch of people who have access to both the ordering counter and the self-service counter for drinks, napkins, etc. To block. The system is well-intentioned, but simply poorly implemented. The parking lot is quite winding and small. The staff is working hard, no question, but there is still room for improvement. Cleanliness in the dining room as with all fast food temples: some customers behave like piglets, which makes it difficult for the operators. Food isn't surprising, you know what you're getting into. The selection is large and it tastes like it has for years - except for the coleslaw, where the recipe appears to have been changed (what a shame). But in any case better than at McDonald's & co., it's also more filling. Since I like to eat poultry, this was fine with me as a stopover on a long drive. The portions could be a little spicier, but that's a matter of taste. All in all we were satisfied and full for hours.

Food was ok, staff friendly, toilet dirty & broken. Cabin one could not be locked (lock broken), cabin two busy. Update: 2nd visit, toilet situation has gotten worse. Both cabins can't even be closed anymore.

As always, the food was delicious and prepared quickly

Great food! But... the foreign citizen with the glasses who was at the checkout at 11:00 on May 29th is just outrageous! We ordered fillet bites under witnesses and got chili cheese nuggets. When making a complaint he quickly became disrespectful. He said we ordered that and it was fine. I then replied that it was wrong and that we would like to have the right one. Then continued to discuss things. Since I come from the catering industry, I thought you shouldn't discuss things like that with your guests. He then shouted after me: He argues with me as much as he wants. You shouldn't let such employees loose on your guests. Otherwise everything was great😇

Sorry, but it used to taste great! And today??? The mashed potatoes were too runny and the sauce was like dishwater thickened with flour! But even the famously good grispy chicken pieces couldn't make up for that! Coleslaw in tried and tested quality!

Who even thought of the puree, Should children really think that puree is supposed to taste like this? The founder, Colonel Harland Sanders, is turning in his grave If he had to eat something like that. Very disappointed Kentucky has slacked off a lot A pity

The food was excellent. However, the staff left a lot to be desired. Everything was very uncoordinated and several things were missing from the order. The restaurant was very dirty and you didn't feel comfortable

Very dirty tables and sticky floor

Food was cold and service wasn't friendly.

KFC used to be all the rage. However, you can tell that the quality has deteriorated. The last two visits weren't what they used to be. The products taste as if they were prepared in old fat. The prices are really steep.

My children are fans, so I would have to go with them. The processed products are much more natural and even contain chicken bones. Drinks are included free of charge. Fries are delicious. The food is not that salty and not that fatty. I am happy.

I'm there every 10 days, I love it too, the people and everything are very nice at KFC Regensburg, because the toilet could still do some work, cleanliness and so on but overall satisfied.

Everything is fine, but please add Wi-fi

Actually a normal average KFC fast food restaurant. The only thing that might be a bit of a criticism is that there are no digital ordering tablets. Parking space and toilet available and the tables and chairs were all clean.

Food very good but overcrowded and screaming children (restaurant can't help it)

A fairly clean restaurant. The food was ready quickly and delicious

I ask if the employees are always drunk? There is always something missing when you order.

Everything was fine, we were there at night and the food was good. The ambience is great, only the cleanliness was no longer perfect, but that was due to the time and the fact that there was a lot going on

Food great. Friendly but sometimes overwhelmed staff. I am often in the store and the cleanliness (floor, tables, toilets) sometimes leaves something to be desired. So could be improved. Basically a nice shop and good food

Delicious food, but by far the dirtiest and most in need of renovation toilets around. Hygiene is very important there. A renovation of the sanitary facilities would be an absolute MUST

2.5 hour delivery time! You already pay an extra €6 for delivery! Simply impossible. And to make matters worse, the delivery wasn't even complete. For the prices now quoted. Unacceptable! KFC used to be interesting and tasty. Now only fast food off the shelf.

I bought the Crispy Chicken today, very disappointed. Weak! Some chicken in the middle of the roll and otherwise you're just chewing a ketchup roll. I went there specifically for that...

Really cool guy at the drive in. The order was immediately completed and the waiting time flew by. Order was complete. Unfortunately we don't have a KFC near us.

no spicy parts of the chicken, just the original recipe 😭😭😭😭😭😭😭😭 After today I am horrified by the behavior of the gentleman at the checkout. He is not nice, if he senses that someone speaks bad German and there is a problem with the food, as was the case today, he doesn't care never mind, it's about the man with the glasses, In a word, the service is a disaster, I'm not saying it's like that for everyone, the food is cold, the staff acts like they don't care after you pay hear and the manager hides in the office and prefers not to go to the dissatisfied customer

Chicken pieces and wrap with coleslaw and fries were good again, staff friendly and nice,

We gave KFC another chance and tried it again. The food has improved greatly and we will dine there again. A year ago: The quality has deteriorated a lot! Which I think is a shame because it's the only KFC in the area. The last time I ordered a drive-thru, I received fries that weren't quite fried; they were soggy and more raw than cooked through. A hot wing had hair or feather down on it. Despite ordering normal wings, hot wings were packed. The salt for the corn on the cob and ketchup were completely forgotten. We will avoid the restaurant for the next few months.

The floor was greasy and greasy. The toilets were a complete disaster...

We got the food quickly and it tasted really delicious

Would go once a week, but the prices are too expensive for pensioners. Unfortunately, the coleslaw has deteriorated a lot, but it used to be much better. I like my own better.

Yes, you have to do it once. Wasn't that enthusiastic now, everything seemed very dirty. Drinks stretched in my opinion, chicken fillets not really crispy...

I find the taste of chicken was a but different than other franchise. I like the Munich one. Chicken was not crispy like it should be.

I have been a customer here for many years and have always been satisfied. The food is delicious and way better than that of the other fast food chains in Regensburg. Service always tried hard!

Unfortunately, the fries were super soggy, the wrong dish and the toilet was unfortunately a disaster. The chicken parts were tasty as usual, the vegan crispy chicken parts were unfortunately also zero crispy... Overall, it was more of a disappointment, my girlfriend decided that that was it for a long time with KFC.

Was eating there for the first time. I enjoyed it very much and would recommend it to others. The only thing that occurred to me... In places it was a bit dirty and unkempt.

Food wasn't particularly good. Sometimes lukewarm to cold. Had a zinger...that wasn't spicy or seasoned at all. Shame about the money. There are better Kentucky restaurants.

Best fast food in contrast to the other fast food chains.

There was very good food with my dad, but a bucket is really expensive but it's filling xd.

I bought the Family Box for over three euros and was very disappointed. The chicken pieces were very fatty and rather tasteless. The breading on the wings is also far too greasy. The quality has decreased extremely while the price has increased. The chicken tastes much better in a grill cart. The restaurant is also not clean in many places and the tables are hardly wiped down. Very disappointed and not really recommended.

Centrally in Regensburg not far from the A93 motorway :)

My girlfriend and I were there today to grab something quick to eat after work. You walk in, everything is fine and dandy, the service was friendly, just as you would expect, but now you get to the real thing. When we call you want to take your food (2 menus) you look in and there is exactly one menu in it, that can't be it, it wasn't even busy and there were enough people who could look it up and see that the food was already cold as if it had been there all day, so it was always really nice there, but from today on I will never go there again. I feel sorry for anyone else who experienced this

Good food, but unfortunately not able to have a nice chat with the staff

You forgot to put the burgers in there

I was a Kentucky fan until today March 3rd, 2024...unfortunately I have to cancel today. I can't recommend it more. I had hope that it would get better...but unfortunately, the food doesn't taste that good anymore and the staff is neutral. 2 menu is no longer enough for one person. 😳 If it continues like this, it will have to close soon. In other words...I bought my last meal today. I hope someone here from kfc reads what I wrote and does something positive....

The team was actually better, I've known the shop for well over 20 years, in the evenings in the dark you have to beg for the outside lighting (drive in) to be turned on so that you can actually see that you want to order. The prices are underground compared to other fast food chains, so shopping only makes sense if you use an app to select the offers 30% and more. However, the items I purchased were absolutely fine.

I don't understand why there's so much going on here, the food is old and there was even a hair in the breading. There is urine soup floating in the toilets. And then everything is extremely expensive... *vomit* I'll never go in there again.

Very tasty citizens, chicken tasted great. I'd love to come back

The service was really quick and friendly. Explained the options well. Clean shop and the chicken is very tasty anyway. However, there are no ordering terminals where you can enter the order yourself.

resonances bought 10 hot wings today. I ate four of them and then I felt sick. There was a lot of oil and fat in them. When I took a closer look at the H.W. it was old goods and there was still hair left and I couldn't eat any more. and threw the rest away. Never again against KFC.

You have to be clear, it's fast food. The people at the counter were very friendly and helpful. Since I didn't know the "map", my order took a while. The food was okay, drinks were soft drinks, refill is rare in Germany, great, good selection.

The biggest dirty shop ever, everything is packed into separate separate bags to make it more difficult for the customer to check on site, then the most expensive part of the order is simply forgotten! You can also do it this way when the customer is at home and notices that he is unlucky.

The most unhygienic fast food restaurant I've ever been to. There were large puddles of urine in the toilets and the tables were extremely sticky. Absolutely don't want to know what it looks like behind the counter. Simply disgusting.