Kentucky Fried Chicken in Regensburg

I was here again after a long time and now find the prices bordering on good taste.

Food is cold and not at all enjoyable, but if you want something quick on the go it's OK.

Too little content for these high prices... Quality has declined... I haven't been to KFC in 5 years... Disappointment...

Good food, but the service could be improved Our visit to Kentucky Fried Chicken was good overall, with one major but. First things first: The food was, as always, excellent. The chicken was crispy, juicy, and simply delicious—you can absolutely rely on it. The service, however, has potential for improvement. Orders are placed at modern kiosks ("service tablets"). The software is a bit cumbersome to use and could offer a better overview of the options. After paying, you unfortunately have to wait for the food and carry it to your table yourself, as there is no table service. For a restaurant in this price range, where the food isn't exactly cheap, this level of service is a bit weak. This tarnishes the overall impression. Conclusion: If KFC were to optimize this service (e.g., with more user-friendly software and a small table service), it would definitely be a 5-star rating. As it stands, the experience remains good, but not outstanding, due to the tedious ordering process.

Simply drier than gandisflipflops

KFC, for me a must go when I'm in Rgb 😅 even if it's not so healthy it tastes great.. Too bad that the one in Straubing hasn't opened

The food was not that I ordered. I asked the service that it is not what I ordered. But they implied that it was what I ordered. Never value for the money given.

It's okay for young people. And it was too loud and cramped!! The food, well, the oil from the deep fryer seemed a bit old to us!!!! The fried food tasted a bit strange!

To be full alone you have to expect 30 €...but the food is great and ready quickly

If you think back to the times a few years ago, it was still very nice there. Now it's really impersonal.

Unfortunately, napkins are often made of...

Unfortunately, this is the second time I have received undercooked chicken.

Not as attractive as it was a few years ago, when it was still fresh and interesting. Everything is shaky, shaky, like an assembly line, and overpriced to boot!

Unfortunately, my experience was very disappointing. The portions were far too small for the price, and the food was cold and tasted like it wasn't fresh. I expected much more from this restaurant. I won't order there again.

Top-notch service. The staff member on September 6, 2025, around 10:00 a.m. was very helpful. Perfect menu and great service. This should be rewarded.

We were served very quickly, the staff was very friendly and welcoming.

There were no napkins or enough syrup in the drink dispensers. You have to mix the Schwap Schwap yourself with Mirinda and Pepsi... I've never experienced that before... and there was no sign of it either. When I politely asked about it, because I thought the syrup was out, I was just given a disparaging look and left standing there. Not even "always trying" ;)

Lots of people, quite a bit of mess in the evening.

We were served quickly and the food was very good! We'll be back!

Haven't eaten such junk in a long time... What a pity... Light breading, cold, and completely unseasoned. That's it for now :-(

Very dirty. Food too expensive and far too fatty.

Nobody had a plan Fries weren't completely dirty tables

No. The food was disgusting. The restrooms were awful. Upon entering the restroom, I felt like vomiting. The mashed potatoes and gravy were inedible.

You're the best. The legend has been here for 23 years and has supported me since I first came here, about 15 years ago. I just think it's a shame they don't serve chili cheese fries anymore. Voices from Nico, Vroni, Steffi, and Ralph. Best.

Chicken wasn't fried very well, I'll have to try it again...

For our first visit today, I thought everything was great. I ordered via the app and took advantage of discounts, so it was really quick. It was definitely worth a visit. We'll be happy to stop by again if we're ever in R again.

unfriendly service. food is not great. it was admittedly the worst drive-thru experience i’ve ever had. really disappointing. it made me sad..

The food is tasty, but not much, had to buy other dishes. Five drinks in abundance, that's good👍 . It's not clear why the handrails on the stairs are sticky and the toilets are dirty, in which there is not toilet paper everywhere. It's okay to go once.

The food was very good, as always. But the cleaning staff should be increased.

Best KFC, served very friendly and competently by Mr. Orhan Yülker. Again and again

Unfortunately, this branch is deteriorating more and more. They used to have dishes, cutlery, and even glasses, which made this branch unique. During the coronavirus pandemic, however, they switched to the usual cardboard containers. This regression is taking place precisely at a time when environmental concerns have become more prevalent. Recently, the dispensing system was completely unacceptable. There was no Mirinda to choose from, watered-down Pepsi, and the Schwippschwapp (swizzle stick) was a yellow-brown, watery broth. Communication with the employees is also becoming more difficult, as not all of them speak German anymore. I like KFC, but this branch is deteriorating more and more. Even the renovations haven't helped. The toilet still smells musty, and the faucet strainer has been missing for the past 10 years...

What a disgrace! After I pointed out to the staff shortly after opening at around 10:15 that the order displays were dirty and grimy, they lied coldly. "I just cleaned them!" commented a woman with glasses - "We only cleaned them yesterday!" commented a drive-through worker with a headset - I had to laugh out loud and asked why we had to start a discussion now when I just wanted to order and was basically helping to present your store properly...in a humorous way. Then, laughing, I went to the gas station next door and got myself a Leberkassemmel (liver sausage roll)! Sorry, KFC, I'd rather fry my own burgers from now on and avoid the overpriced kids' portions.

Without wanting to go into too much detail, I have to say that KFC has definitely declined over the years. While it used to be much better and had a certain wow factor, that's no longer the case. The buckets taste bland. The sauces that come with them are also rather average. I still think the BBQ sauce is the best. I also find the burgers disappointing. The only thing I can really recommend is the wrap. It's really good. But for that money, I'd eat twice, if not three times, as good in some places.

It's a real shame you can't get chili cheese fries here in Regensburg anymore. I came all the way from Switzerland and was disappointed. It's a real shame.

Unfortunately, I discovered that chili cheese fries are no longer available at KFC in Regensburg. They were always a real highlight for me. I, and I think a few others, would be delighted if they were brought back as soon as possible. They were always a treat.

It used to be really cool. First they got rid of the proper plates during Corona, which I could actually live with, but now they've simply got rid of the chili cheese fries.... That was pretty much the only reason you go there, a total cheek.

The food is great, the staff is very inconsistent and tends to stick with the poor quality. What's really annoying is that you don't get what you ordered, almost always, but you still have to pay for everything. No one is available by phone, and there's no email address to write a complaint. Today I was there again and was charged €13.49 for my crispy bucket, and yes, as always, I'm mistaken when I get home that it's missing. It's no longer worth it; it's happened to me with every order except for the one before last, three weeks ago. I recommend everyone to check their order in person, because you don't do that, especially when it comes to food. I would prefer to have it delivered. Then, in my experience, nothing would go wrong.

They simply stopped offering chili cheese fries and lost me as a customer. Before, it was the best KFC around, but now... worst day of my life.

The food tastes good, but the fries are cold. The staff is abysmally unfriendly.

Delicious and very nice and big KFC!

Get your own drinks from the vending machine. Cozy terrace on the upper floor.

I paid 17€ and I didn't eat at all. Plus the drinks weren't very tasty.

The toilet was in terrible condition, and the table wasn't clean. I won't go there again.

🇭🇺The last time I was at KFC was back home in Hungary, about 15 years ago. It's not such a great experience anymore. Especially since it looks and tastes similar to the competition. One thing is for sure, you can only find vegetables in the salad.😀 🇩🇪The last time I was at KFC was about 15 years ago at home in Hungary. It's not such a great experience anymore. Mainly because it looks and tastes similar to the competition. One thing is for sure: you can only find vegetables in the salad.😀

Catastrophic coordination among the staff, cold food, waited half an hour, got the wrong burger

The most disappointing kfc, the service is like they are doing you a favor by feeding you here, the fries are cold, the burger fell apart in the wrapper, the table is dirty, the restroom is the same. In my experience the worst of all fast food establishments.

Very small chicken pieces I should take a photo but unfortunately I forgot

Honestly, they don't even deserve one star. The food was bad – cold, not fresh, and lacking any crispiness. It felt like you were eating chicken with raw batter – and even that didn't taste good. That was definitely my last time there. If I'm craving chicken strips, I'd rather go to KFC Czech Republic – there I get 30 strips for €20, hot, fresh, and crispy. Much better than that flop at KFC Regensburg.

I always order online and then pick it up at the drive-through, super uncomplicated and so far everything has been to my complete satisfaction

We ordered 48 euros (!!) today and just wanted to relax and eat at home – unfortunately, a whole 10 Crispys were missing from the bag. This isn't just annoying, it's downright disappointing, especially since we drove a long way. For us, this was one of the main components of the order – so now we're sitting here with less food.

It's KFC, clean, quiet and there is room to park. KFC is often not available along the highway. Spend 15€ for a menu, ok if you travel and just want to eat fast.

We haven't been to Regensburg near Kentucky for a while and were surprised that you can only order via vending machine. Everything was pretty quick, but... the quality of the food has deteriorated significantly and can no longer be compared to the previous, fresh, and delicious quality. We were so looking forward to finally eating a Zinger Burger again. The meat is no longer soft, the outside crust wasn't crispy or spicy like it was a year ago, and there was way too much mayonnaise on it. It seemed undercooked and had been sitting in the hot food counter for a while. The three hot wings we ordered with it were also forgettable – no longer crispy, no spicy, crispy coating, and way too small. The coleslaw is now coarsely chopped and no longer shaved like before. You can get it like that at Netto these days, too. Then, for a "large portion of fries," you don't even get a handful... we might as well go to McDonald's next time, where the portions are bigger. Too bad......we have always been big fans of Kentucky

Unfortunately, it's far too expensive for the very poor quality. The hot wings have become very small, but they still cost the same amount. The restrooms are also very dirty, as is the sink if you want to wash your hands after eating.

Poor quality, carelessly put together...

In 2025, you should expect an American restaurant to have decent air conditioning! I sweated profusely while waiting for my food, so I left and ate in my car with the air conditioning running. 1/5 The fried chicken always delivers the expected quality. 5/5

I ate fast food for the first time in five years because I was extremely hungry and unfortunately had nowhere else to eat. But today was the last time in my life. Greasy, too salty, and everything tasted the same. I'd rather starve in the future. The employees do their job well, as they're supposed to. But the food itself doesn't really deserve that name.

Regensburg, July 1, 2025, around 7:00 PM. Ordered two Hot Wings at the drive-thru. No receipt :-( , 10 wings for 6 euros. The smallest "wing" was just under 6 cm long and weighed a whopping 13 g. RUDE :-(((( They used to be (much) bigger, and there were 12 of them - and cheaper too. That's it for me - NEVER AGAIN KFC :-( :-( :-(

The food is rubbish, everything is cold. Very unfriendly.

Mega tasty, but there should be more for children

This isn't the KFC we all loved. The chicken is more breaded than meat, and the flavor is gone. We ordered mashed potatoes and gravy, but it was more like a gravy soup with some white stuff in it. The "chicken" was so greasy it felt like a stone in our stomachs. KFC used to be great, but sadly, that's over. I'm sad to say I can no longer recommend it.

My wife and I ordered through Lieferando and I'm really disappointed!!! They could have saved the money! The chicken pieces weren't crispy, the burgers were a disgrace and they even served the wrong drink! The gravy mashed potatoes were soup. Good dining is something else entirely! I advise everyone not to order from there! I'm glad I saved the tip!

It was our first time at KFC, our order was processed quickly, the staff were polite and friendly, I can't say anything about the taste because we took it for our son, he wanted to try it

Quite expensive but so far nothing to complain about

The worst KFC I've ever been to, orders were poorly made, something was always missing, when I call, the employees are on edge. Dirt everywhere, definitely avoid this restaurant.

KFC tastes good in every country but not here

A completely oversalted Squid Game burger. That's not the problem, because mistakes happen. But being treated like I'm crazy is unacceptable. My wife's burger wasn't oversalted, so I can still distinguish between oversalted and not oversalted. That they then silently throw a replacement at me is the last straw. This wasn't my first bad experience with KFC, but it will be my last.

Typical KFC environment. It was clean and tidy.

Unfortunately, my visit was very disappointing. No one on the team spoke German, which made communication extremely difficult. I waited over 20 minutes for my food – and still, the order was wrong. I had to go back three times to finally get it right. What was particularly shocking was that the meat, once touched, was simply put back with the other pieces – completely unhygienic! The mashed potatoes were watery and had hardly any flavor. Overall, a very unpleasant experience. I certainly won't be coming back.

The food isn't tasty. The potatoes aren't fresh and are cold. There's no cold coffee in the summer. The prices are very high. I can't recommend this place.

I got a very, very dry burger, and the employee was very rude and said I was trying to insult him, even though I only said that the burger bun was definitely not from today. No compensation was accepted because a chain like that shouldn't be making such mistakes. It's ripe for bankruptcy.

Long wait times. Otherwise OK. Just fast food.

Far too expensive for the portions, the staff had no clue what was going on, and the food was cold! Never again.

A fast-food restaurant with a modern ordering system, problematic for those unfamiliar with computers. Clean, fast, and friendly.

Well located (in terms of traffic), sufficient choice of spaces, sufficient parking spaces.

Good KFC, clean, always fresh, and friendly staff. I haven't been disappointed yet.

Chicken were not freshly fried at all , unfortunately!

Fast and friendly service, the food is also delicious, everything is fresh

Rather everything is fine. Big plus for parking.

Unfortunately, I have to say that the food there was better before the pandemic. I've eaten there three times recently. Three times the same experience: dried-out, lukewarm fries and lukewarm hot wings. It tasted like the wings and fries had been sitting around all day. What I did like, however, is that they now offer the option to order your food from a vending machine. It's clearer, and the menu is easier to read.

I always enjoyed eating there. But this was the last time. The portions are getting smaller and smaller. These are supposed to be filet bites, which is a disgrace! For comparison, a euro coin is shown in the picture.

The food was great - only the fries were bad.

A KFC as you know and expect, nothing special, the food is okay for a quick snack if you fancy chicken :)

I visit the KFC in Regensburg regularly and can say with complete conviction: 5 stars – absolutely deserved! Every time I eat here, I'm completely satisfied – both with the food and the service. If you're craving crispy, spicy chicken, this is the place for you. First, the food: The quality is consistently high. The chicken is crispy on the outside, juicy on the inside, and has exactly the typical KFC flavor you'd expect. Whether it's hot wings, filet bites, or a classic Zinger Burger – everything tastes fresh and is served hot. The fries are crispy and well-salted, not soggy or cold like you unfortunately sometimes find at fast-food chains. The dips and side dishes like corn on the cob, coleslaw, or mashed potatoes are also top-notch and round out the menu. I particularly recommend the box deals, which offer a good selection at a fair price. The service is also very commendable. The staff is friendly, attentive, and works quickly – even when customers are busy. I was greeted warmly every time, and any questions I had about the menu or special offers were answered competently. Special requests, such as specific cuts of chicken or extra sauces, were always met without any problems. The employees seem well trained and make an effort to provide customers with a good experience – you can feel it. The branch itself is clean and inviting. The dining area is modern, pleasantly lit, and offers plenty of seating – even for families or groups. Tables and floors are always clean, trays are cleared regularly, and the restrooms are well-maintained – which is unfortunately not a given in fast-food restaurants. I particularly like the fact that you can sit down and eat in peace here without feeling rushed. Another plus point: Ordering via the self-service kiosk is smooth and quick. Wait times are short, even when there are several customers in front of you. And if something isn't available, you'll be informed in a friendly manner and offered alternatives. The location is also convenient – ​​whether by car or public transport, KFC is easily accessible and offers ample parking nearby. Perfect for a spontaneous lunch break or a quick snack after shopping or work. Overall, KFC Regensburg is a true showcase for the brand: high quality, fast service, friendly employees, and a pleasant atmosphere. I enjoy coming here time and time again and have never been disappointed. If you like delicious fried chicken, you should definitely pay this location a visit. Keep up the good work to the whole team – you're doing a great job!

Eating rubbish because of too much cartilage Service nice people but dirty hands The atmosphere is quiet, screaming children are thrown out (not child-friendly)

Best KFC from all over Germany I am fascinated by how good it is I was surprised the staff were very nice and very tasty food Top recommendation!!! RECOMMENDED!!!

One of the worst KFCs I've ever visited. The fries were just old and dry, even though there were thousands of people in the restaurant. I've never had fries that were so old and dry - they were definitely made at lunchtime. Never again – thank you.

Never been to such a bad KFC. We were given far too few fries, not even half the box was full. After asking, they just said that it fits. Absolutely outrageous for the price! Eating on the floor everywhere. Disgusting. Not recommended this branch!

Overall, I was satisfied with the offer, but I would like to point out that the employee in charge could have been a little friendlier and more polite, as he works in direct contact with guests.

I came 40 minutes before closing time and wanted to order something. The guy at the drive-in didn't speak German well and was rude when I asked him if they still sold buckets. It was my first time here and unfortunately I was disappointed

More focus on the orders before you give them out. I think I'm crazy

They do don't have ice for the drinks. Other than that it's very clean and helpful staff.

Dogs not allowed, burgers fart dry

I visited KFC and was very satisfied. The food was delicious and freshly prepared. The branch was clean and tidy, which is particularly important to me. The staff was friendly and helpful. The parking situation was also very good - there were many free spaces right in front of the restaurant. Overall, a pleasant experience that I would happily recommend.

The food is okay but the place EVERYYY WHERE IS VERY UN CLEAN, LIKE WHY? So unappetizing . The cleaning staff just japping not working. The tables are filled with old crumbs of chicken. Ew

raw chicken.....go somewhere else.

We are always satisfied with the waiting time, the quality of the food and the staff.

The food is delicious. The coleslaw is amazing! The only thing is that the order in the pictures looks very large, and wow. But in reality, it's a bit small. The plus is that you can refill your drinks. The staff is very friendly and very polite. And, most importantly, it's very clean.

Mmm, that was delicious again. It's a shame that we live almost 70km away from the nearest KFC.

For €20, you're not filling at all. Prices are extremely inflated. Portions/burger toppings are absolutely outrageous. Thumb-sized pieces of chicken for burgers and then charging €3-5 is absolutely embarrassing.

Food was completely fine. But when you have to wait about 45 minutes for 2 "burgers" because the people in front prefer to chat with each other and act completely haphazardly instead of quickly processing people's orders one after the other. Will definitely not enter this “shop” again.