Burger King in Köln

First time here, great. It's worth coming back.

My grandson likes the burger there best.

Simply too expensive, lousy menu, or was cold, no drink, canteen atmosphere

The place stands out for its service the personal are very friendly and helpful for a burger place it stands out.

Except for the fries (which were a bit too cold for me personally and not crispy enough) we were very satisfied. It's a shame that you can't unsubscribe from the bread, everything else works too...

You know it. What great things can you say about it? Fast, fat unhealthy but you do it anyway.

Expensive and still chargeable toilet

We fast food is like that, fast and cold 🤣 nothing big. When you're quickly hungry, it's usually always possible... I like it, sometimes it works. There are a few things missing from the Hubrick what did you order. I ordered Big King. It's delicious. The Big King XXL is delicious.

Food poisoning from soggy, lukewarm food – never again! We should have driven again after the unfriendly contact at the drive-in. My partner and I ordered vegan nuggets and long chicken. The food wasn't really hot, only the fries were warm enough. The nuggets and the burger, on the other hand, were soggy and only lukewarm. I had a bad feeling while I was eating - unfortunately that was confirmed later. About four hours later, I became increasingly nauseous, had a severe headache, felt cold, and was shaking. Unfortunately, I didn't throw up, instead I continued to digest the food, which made the symptoms even worse. For three days I was so weak I couldn't even go for a walk - it definitely felt like food poisoning. Only today, four days later, am I slowly feeling better and I can feed my body light food again without it thinking it's being poisoned again. Just the thought of this food makes me sick again. I didn't report the incident because I'm only now on my feet - but one thing is for sure: I will never visit (that) Burger King again.

Chicken nuggets were completely dried out and had a very strange aftertaste. The rest of our order was also dry and tasted old and not freshly prepared

Were there shortly before the end. So take away food

I hope that the saying is not true here: “What it looks like in the toilet is what it looks like in the kitchen.”

Unfortunately I found it to be very dirty. For example, in the women's restroom, dried drops of blood adorned the floor, probably from a person who was menstruating. Very uncomfortable. And in return they wanted €0.50 for using the toilet.

We came here at twelve o'clock at night after a big concert in the middle of the week, and many others besides us seemed to have had the same idea. The restaurant was full to capacity. There were about 7-8 orders in front of us when we came in. Nevertheless, it took less than two minutes for us to place our order, and after only about 5 more minutes our number was called and we were able to pick up our food. Everything was freshly prepared, looked good and was tasty. I gave it five stars for the ambience because I don't think a fast food restaurant should be downgraded because it looks like a fast food restaurant. I don't expect any special ambience here. It needs to be clean and functional and not too squat. The staff was attentive and friendly. I'm still impressed by how they were able to handle a spontaneous rush of such magnitude in the middle of the night so confidently.

Never again will the meat rolls be dry. Off to the mackes

Had ordered King of the Month with Long Chicken, but a newbie had entered Long Chicken menu. The bill was correspondingly more expensive. When I noticed it I was already at home and because I was traveling for work I only got around to complaining about it today with an invoice. Even though I am a regular customer, there was no goodwill!

Portions are getting smaller and I also get a stomach ache afterwards. Seems like something can't be tolerated. Employees weren't too friendly. You were watched all the time. It's just Burger King and you should know what you're getting

Ordered a cheesy bacon double and got a single patty with lots of cheese and bacon. I should have been mad but i was too hungry to get upset about such a trivial mistake. Regardless of the chef slightly forgetting half the damn burgers, I have to admit that was a really tasty burger.

Coupons are not accepted, it seems reorganized, the floor and tables were littered with leftover food. Toilet also costs 1¢. Worst Burger King I've ever experienced.

Employees are very rude Your köpek

The food itself was delicious, but what I don't understand is that I ordered from Wolt and Burgerking gave me a voucher to use, I think that's a disgrace!!!!!

It's all ok. Many vegan options for children.

Unfortunately, ordered twice within about 14 days, no water available twice, very disappointing, especially if you don't like soft drinks. The first time you were informed, the second time there was just a fanta that nobody wanted

Catastrophe!!!!!!! Horror waiting times. Whether on site or ordered...

My wife said the ladies' room was just disgusting, and then what about paying for it? At least not from us!!! I then took a photo of the men's toilet, the coffee was good

Very disappointing. That was the last time I ordered food here. The burgers were soft and tasteless, the curly fries were completely fried... Soft and limp, unsalted, the chicken parts were almost charred, bad! Absolutely bad. Never again.

Can be expanded a little too cold but comparable to mckes well balanced

Very clean and well maintained. The food was good, but unfortunately the staff were unfriendly.

Food is hot and fresh! The employees at Burger King are very committed and if you ask something, they answer in a friendly and casual manner. The employee with the red curls is totally rocking it! Keep it up!

Very dirty and the staff is very rude and unable to communicate. You'll definitely never see me there again!

It was super tasty and the fries were the best I've eaten in a BK. In addition, despite the special request, it was completed super quickly.

We love the store, it's just a matter of taste

Top service compared to other fast food branches. Everything went really quickly and the staff was really nice to the kids.

Good food, good atmosphere. Staff are friendly. One can order their food with touch screen. It’s took less than 10 minutes to get our food. Ordered Vegan burger, chicken burger and kings selection. This place is wheel chair friendly.

Totally normal BK. Don't knock me off my feet, but my shoes don't stick to the floor either.

Shop for juice, I order mc drive and they forget to pack my burger, I drive home and it's not there. I trusted them once and then something like that, they really don't feel like working. Original incompetents should be better off being unemployed and staying at home instead of doing something like that never trust me again

Very friendly staff. Attentive. Child friendly. Burgers were fresh and hot. I would love to come here again with my daughter.

Burgers as always top drive in great ordering in the store only via touchscreen stupid

The “restaurant” is unable to sell plain water (tap/soda/bottle anything….). Alternatively there are: Sprite, Cola, Fanta, iced tea! Apple spritzer? Neither ! Wow, congratulations - at least you can still walk to the Aral next door during the long waiting time (even though there is hardly any activity)…

So the woman was very unfriendly, I didn't know the crispy was spicy, then I quickly went in to improve the order because my child doesn't like spicy. And according to all the reports, I never got my money back even though it was defective or bad. She didn't respond to me, there was no good service or that a solution could be found. I know why I avoid you. That is now the reason not to come back and to pass this on to others. Not puked yet today then off to Burger King. LG Marco

Clean Burger King 🍔. Ordering and serving the burgers was very quick. The burgers also look like they do on the billboards.

Returning the Recup cups takes time because an employee always has to be called in with a special card for the checkout. I believe there is a system to this because acting in an environmentally conscious manner means more work at the checkout for the company. I'm doing it now on principle. :)

How to expect a BK Quick preparation of goods

Sorry geht gar nicht Freitag Abend 20 min Wartezeit dann mal wieder die viel zu dünne Tüte gerissen. Es fehlten eine Bestellung komplett, bei zwei waren die Mengen vertauscht, aber alles richtig auf der Rechnung. Zudem war die Qualität dermaßen schlecht, Bürger alt und trocken, cheese Nuggets zu kurz frittiert daher weich. Hier sollte die schichtleitung mal über die Professionalität nachdenken. Es gibt ja Alternativen in der Nähe!

My recent visit to Burger King in Bergisch Gladbach was an overall average experience that left me with mixed feelings, hence why I'm giving it 3 stars. The cleanliness of the restaurant was acceptable, although there were areas that could use some improvement to really leave a clean impression. The food came quickly and was OK, but didn't quite live up to the expectations you might expect from other visits. There was nothing wrong with it, but it lacked that certain something that makes a fast food experience special. A small increase in quality or presentation could make a big difference here. Another point that marred my visit was the parking situation. At 9:30 in the evening the parking lot was surprisingly full, which made parking difficult. This made for a slightly frustrating start to the visit and could be off-putting to other customers, particularly during busy times. Positive: + Acceptable cleanliness in the restaurant + Quick food preparation Negatives: - Food did not fully meet expectations, room for improvement - Cleanliness could be improved in some areas, especially in the sanitary area - Parking situation was challenging

Burger King :) the restaurant is clean and tidy. Eating is quick. The audacity of asking for 0.50 euros to use the toilet is simply not acceptable

Good vegetarian selection. Thanks

Wedges and fries were cold and limp, I only know them from large M's. But what was tough was that we had ordered take-away and were missing 2 burgers and the chicken nuggets, with a total of 3 burgers and 1x nuggets a top performance! When I pointed this out, the cheeky reply came: You have to take a look too! So I can “only recommend” this BK....

Have been there several times now, mostly in the drive and I have to say I really like it there. The employees are all very friendly and accommodating. The food always tastes very good and is always hot and freshly prepared. The service is fast and business oriented. Keep it up!! I will come back!!

The BK is really quite good after its renovation. Get the food quickly and quite cheaply thanks to coupons. It's also quite comfortable to sit there with a lot of wood look and attractive details, even though it's a typical fast food shop. If you're in the mood for a few burgers and fries, then it's worth a visit every now and then!

This is the best of all the Burgerking nearby, it's clean, the staff is nice, the food almost always tastes fresh. You can also order at the counter without being brushed off like a fool. We on Frankfurter str.the Burgerking.

Typical Burger King... not bad, but not really good either.

Isn't our world once an emergency solution? Maybe we're too old 65+64. Good appetite for everyone

The shop is bright and beautifully decorated. Since I only eat chicken wings at Burger King, I can only rate those. And they weren't fresh and juicy. On the contrary, dry, very dry. I've eaten better in other branches. This should definitely be improved.

Restaurant was clean and in fair condition. The food was prepared quickly and was completely satisfactory. Unfortunately, it is problematic to order at the terminals as they often do not work properly.

The terminal didn't work and at the checkout he had no idea and didn't want to understand me and got the wrong one. Better to send it to be cleared away and cleaned.

Somewhat slow processing with a clear queue.

There is a large parking lot. There are many self-service cash registers. There is a Russian language. The order came quickly, tasty. The toilet is paid

Always friendly Always clean Respect to the whole team

I think it's great that Burger King offers so many vegetarian and even vegan burgers. With the pannade on the veggie chicken you can now easily see the difference. The service there is very fast and if you forget something, they act quickly.

Tables dirty, staff probably not interested in a nice atmosphere. A pity. Fast food doesn't actually have to be dirty.

Was a nice wopper, expensive nowadays!!!

The worst fast food I've ever eaten. Simply bad. Sorry

CAUTION! Burgers that had previously been returned by a customer were served again. Apparently no hygiene is observed here!

After eating it I got terrible stomach cramps. This incident was reported to the Food and Drug Administration. I also went to the ambulance because of the severe stomach pain and nausea. These recorded my complaints. For me that means: Never again Burger King. And I also reserve the right to take legal action.

My weekly Burger King. Simply the best place.

No receipt from the machine. Additional patty was forgotten and simply added to the burger later instead of making a new one.

Like in many other branches, the toilet is not particularly clean.

Spannend... Erst werde ich aufgefordert mit Karte zu zahlen ohne dass ich den Betrag sehe, dann verlange ich einen Zahlungsbeleg, den ich nicht bekomme, weil "sorry aber das Gerät ist am Ar…". Dann sage ich "naja dann weiß ich ja noch nichtmal was ich gezahlt habe. Kann ja auch sein, dass ich jetzt 250€ bezahlt habe." Sagt der nette Herr "als ob ich so asoz. wäre " Naja darum ging es auch nicht. Aber erstmal steht mir ein Zahlungsbeleg zu. Auch einen Kassenbeleg habe ich nicht erhalten - sehr merkwürdig. Am Ende war dann meine mittlere Pommes auch noch ne kleine... Na herzlichen Dank.

Hab noch nie einen schmutzigeren Laden gesehen, der Nahrung für Menschen verkauft... Sollte sich vielleicht mal die Lebensmittelüberwachung/ das Gesundheitsamt der Stadt Köln ansehen... WÜRG!

Der Cheeseburger hatte nur noch Käsesauce und keine Käsescheibe wie auf dem Bild bei der Bestellung

Essen überteuert und zum kotzen. Musik zu laut, Service? Welcher Service? Abfertigung nenne ich das. Und Fraß nicht essen. Sorry!

Ну не очень , мясо в бургерпах ужасно невкусное, луковые кольца понравились. Площадка на улице просто ужасная, вся в мусоре и дверь не открывалась , приходилось стучать ,чтобы из помещения открыли.

2 Cheeseburger zum Mitnehmen. Die Burger waren sehr saftig und lecker, da sie schnell weg waren, da hätte ich noch lieber 3 mitgenommen. Das nächste Mal.

Ich war zufrieden! Das Personal war freundlich und die Burger lecker. Außerdem waren das Restaurant und die Toiletten sauber.

Die Bestellung lief blitzschnell. Das Essen hat auch gut geschmeckt, der Mitarbeiter war auch kompetent. Nur die Pommes waren etwas zu salzig.

Sehr sauber, essen gut, Personal freundlich!

Schlechtester Burger King Besuch ever! Erst konnte man mir keinen Beleg über meine Zahlung geben. "Geht nicht!" Dann gab man mir einen alten Burger und als ich mich darüber beschwerte, wurde mir gesagt: Man "habe keinen Bock mehr" und mir wurde mein Geld (bzw. 6€ von einem 6,29€ teuren Burger) wiedergegeben. Richtig mies.

Nach der Arbeit schnell 2 Bürger für unterwegs mitnehmen, Das Mitarbeiterteam hat sich schwer verjüngert, finde ich gut.

Ich glaub das ist der beste BK in Köln. Aber Burger King bleibt Burger King… kann man mal essen wenn es schnell gehen muss.

Das ist schon zum dritten mal hintereinander das die Burger kalt ist und mit Liebe verpackt sind die Burger auch nicht. Definitiv nicht mehr diese Filiale

Kein Tischservice, Toilette ok.

Leckerer Kaffee, tolles Angebot, kleiner Imbiss; alles sauber und nettes Personal🙋‍♂️

Burger war etwas kalt und am drive in hat man die Stimme nicht gut verstanden.

Personal sehr nett Parkplätze vorhanden Ordentliches und schlichtes Design Angehnemes Klima und saubere Räumlichkeiten

Das Personal ist nett und es sah auch sauber aus. Die Burger, Nuggets und Pommes überhaupt nicht lecker. Leider sehr schlechter Geschmack.

Einladend, sauber und verlockende Angebote. Leider sind die Angebote nicht mehr verfügbar und man soll was anderes bestellen. Das fand ich nicht gut. Nehmt das Angebot raus aus der Liste, das wäre fairer. Für mich eine große Enttäuschung. So soll doch alles frisch zubereitet werden. Das passt nicht!

Service war super und nett aber habe 2 long chicken bestellt und den ganzen resttag Magen Verstimmungen gehabt 3x da gewesen jedes mal Magen Probleme war nun das letzte mal für mich dort

Die vegetarischen Burger sind klasse. Bloß ist dieser Burger King nicht ganz so sauber. Wir waren allerdings auch zu einer Stoßzeit vor Ort.

Schlestes Vorarbeiter Personal es sind richtig unfreundlich, die einfach Angestellten könne nichts dafür Akzeptieren nicht mal eigene Regeln wie z.b Sag uns deine meinung und genieße Gratis-Pommes oder Gratis-Kaffee obwohl menüs bestellt Die reportagen über burgerking erhalten recht

Typischer BK, manche Angestellte nett, andere unfreundlich. Viele Tische waren leider ziemlich dreckig. Lange Wartezeiten, weil meist Recht voll

Immer freundlich. schön peinlich wie oft ich hier im drive in bin 😅 bitte weiterhin viel Soße bei den chili cheese fries👍

Sauber, ordentlich und sehr lecker.

Einer der besseren Burger Kings

Essen entsprach grundsätzlich dem zu erwartenden Standard, hätte jedoch heiß sein dürfen. Die Angestellten waren unfreundlich, gereizt und wirkten überfordert. Das "Restaurant" war eine absolute Katastrophe. Alle Tische und Sitzplätze waren dreckig und versaut. Um uns setzen zu können haben wir selber erstmal notdürftig mit Feuchttüchern einen Tisch gereinigt. Die 3 Tablettrückgaben quollen über vor Müll. Bevor wir fertig waren erbarmte sich ein Mitarbeiter und ging mit einem Müllsack von Tisch zu Tisch. Anschließend wurden alle Tische und Stühle mit einem Putztuch, ohne ihn zwischenzeitlich auszuwaschen, abgewischt. Dementsprechend sahen die Tische im Nachhinein nicht wirklich besser aus. Ambiente und Hygiene einfach unterirdisch.

Leider ist es so ,dass das männliche Personal oft überfordert wirkt und ist . Es werden falsche Menüs eingepackt und es wird ungerne ein Kassenbon gegeben,weil da ja auch die Personalnummer drauf ist . Heute leider wieder sehr schlechtes Personal am arbeiten gewesen. Es war alles falsch und es sind schlechte Deutschkenntnisse vorhanden. Es kann doch nicht so schwer sein . Armes Deutschland. Sollte eigentlich ein Crispy chicken Menü sein . 😂😂😂 Man muss leider alles kontrollieren,sonst klappt's nicht .

Unter der Voraussetzung, dass man das Esser vom Bürger King mag. Diese Filiale ist in meinen Augen die beste die ich bisher besucht habe. Das Essen schmeckt frischer, die Filiale sieht sauberer aus (auch die Toiletten) und das Personal ist freundlich.

Erstens richtig unfreundlich war am 24.09.2023 um 20:10 da und meine Bestellung wurde um 20:30 aufgenommen ich stand 20 min an der Kasse mitarbeiter habe mich angeguckt und haben es ignoriert. Nach dem essen habe ich Magen schmerzen bekommen und daraufhin ging mir garnicht gut. Nie wieder da essen!!!

Alles super, gerne wieder. Lieber zu dem fahren als zu dem anderen hier in der Nähe

Ein sehr lustiger Mitarbeiter:)