Basierend auf 1.276 Bewertungen gefunden auf 2 Websites
Basierend auf 1.276 Bewertungen gefunden auf 2 Websites
Nº 6627 unter 7394 unter Berlin
Nº 161 von 260 Fast-Food-Restaurant unter Berlin
Stellungnahmen
I will never eat at Burger King again. The food they advertise and what you end up getting is a real outrage. I'd rather starve than spend my money with a company like that again. And it didn't even taste good. A complete rip-off, nothing more.
Mustafa Mercan . 2025-03-22
WEITERE KOMMENTARE IN Google
No card payment has been possible for many weeks without there being any indication outside. So we couldn't buy anything for the last 3 visits and went to the competition. Employees speak German very poorly, understand very little and are very rude. If Burger King knew how poorly the service is implemented here, they would most likely close the branch. To be fair, the food is just as good as anywhere else 👍🏼
Lennard Tesch . 2025-03-16
WEITERE KOMMENTARE IN Google
When I drove to the Aldi, Rewe, Obi and Burger King premises this morning...I was almost shocked...the packaging waste from "Burger King" was everywhere. It's unbelievable how the customers of this Fastfoot chain treat the environment!!! It's a shame that nothing is being done by the authorities here, considering that these customers are mostly young people who want to explain something to us about the future and climate change!!! It's time that something was finally done about this unnecessary packaging madness!!!!
Lydia Hoffmann . 2025-03-10
WEITERE KOMMENTARE IN Google
I can't recommend this place! Unclean toilet, and only one for everyone, without soap, although busy. The brownie I ordered didn't rise. What does it look like?! They didn't want to take it back. "They're like that!" And that doesn't work. Just shameful, Burger King!
Svyatoslav Alimov . 2025-03-10
WEITERE KOMMENTARE IN Google
The service was okay, you don't get a hello and you have to wait a long time for your food The tables there were dirty and the toilets were even worse. I have never seen such dirty toilets.
Anne K. . 2025-03-10
WEITERE KOMMENTARE IN Google
Not recommended as orders are missing from every customer. Paulsternstrasse. Never again.
THOMAS SCHULZE . 2025-03-02
WEITERE KOMMENTARE IN Google
close an hour earlier than it says online
kilian wardemann . 2025-03-01
WEITERE KOMMENTARE IN Google
Best BK in Berlin! Everything is always fresh and the employees are very nice and do a really great job! Thank you 🙏🏽 I'm happy to drive further just to eat here!
Kalle Peter . 2025-02-20
WEITERE KOMMENTARE IN Google
I'm over 50 and wanted to order something, unfortunately only possible via screen!
Carsten Petri . 2025-02-09
WEITERE KOMMENTARE IN Google
I thought it was a coincidence, but I don't think so. We ate something from there twice this week (chicken). At the beginning of the week and at the end. Hours later, bad stomach pain, nausea. Don't assume it's intentional, but perhaps some products should be checked carefully. Thanks
Christiana Frost . 2025-02-08
WEITERE KOMMENTARE IN Google
Nothing is baked - something is always missing or they don't understand the German language, thank you not again
caxo Caxo . 2025-01-25
WEITERE KOMMENTARE IN Google
The service was good, but it was very cold and there was a strong "draught" - we may have had unfortunate seats. A kind of lock would help (two entrance/exit doors). The food, at least for me, was of the usual quality, my wife and children's burgers and fries were cold.
Dennis Bädicker . 2025-01-14
WEITERE KOMMENTARE IN Google
You are the bad employees I know, you forget to put things in every time
Mert Yedibaba . 2025-01-10
WEITERE KOMMENTARE IN Google
Cheeky service, bad service, no invoice, doesn't give the customer a look!
Katharina Kopplin . 2025-01-02
WEITERE KOMMENTARE IN Google
I ate there for the first time on Saturday December 28th, 2024. When I came in it was nice and warm at first, but then I stood there at the counter. But nobody was there. Everyone was “busy” in the kitchen (doodling or chatting on their cell phones). I drew attention to myself by shouting: “Customers!” Still nothing happened. Then I looked at the ordering system, but I wanted to pay in cash. What now? A very unfriendly and no longer smiling employee came and took my order with gritted teeth. He probably didn't feel like working. The order (1 bacon burger, 1 small fries and 1 small Cole Zero) came very quickly. It was probably already finished. So not fresh! I looked for a table, but couldn't find one that was clean, with so many employees having nothing to do. The light on the counter flickered, it was probably a loose connection. When I finally found a place, I was able to look into the kitchen while I was eating and I wasn't thrilled! Nobody wore hairnets or beard guards! Let alone a face mask! Everyone had jewelry on (rings, necklaces)! One even walked through the kitchen in private clothes! So hygiene standards were not given! Food was OK. But conclusion for me: "Once and never again!" I'm disappointed 😞 😞 😞
Marco S . 2024-12-30
WEITERE KOMMENTARE IN Google
Food was okay. Burgers, fries and coke. The floor of the store was very dirty. There were still trays left by guests everywhere. Then wanted to go to the toilet. Women's and men's toilets both broken. The disabled toilet was so dirty and there wasn't even any soap in the dispensers. I then went to the counter and asked to clean it up. After 5 minutes an employee left and swept. Apparently it wasn't possible to clean the toilet, let alone refill the soap 🤮 I wanted to change my baby there too, but then decided against it!!!
Sabrina Skursch . 2024-12-29
WEITERE KOMMENTARE IN Google
Staff unfriendly and offers no support. Eating, well, when you're hungry and want to eat something quickly,
Emo Leumassi . 2024-12-23
WEITERE KOMMENTARE IN Google
It's bad: fries only tasted like old fat and the burger only tasted like the sauce and fat. You couldn't even go to the toilet because it was closed and you simply "handled" a puddle on the floor with the caution slippery sign. But at least the staff was nice
Vanessa Mackowiak . 2024-12-15
WEITERE KOMMENTARE IN Google
After our last visit to Wildau we had almost written off BK, but today and here everything went well. Hot food, short waiting time and everything was actually clean and tidy.
Su R. . 2024-12-15
WEITERE KOMMENTARE IN Google
Unfortunately it is like that! The closing time is not correct! At 12:25 a.m. on a Friday, they don't serve anyone anymore! The service time needs to be changed, everything else is fine 👌🏻
Rainer Thoms . 2024-12-13
WEITERE KOMMENTARE IN Google
Unfortunately, something is often forgotten when ordering, which is really annoying. The cleanliness is at best acceptable. It is advisable to check your order carefully on site to avoid disappointment."
Marc Veganer . 2024-12-01
WEITERE KOMMENTARE IN Google
Cold burgers and cold reactions - never again! Don't order a burger here if you want to enjoy it warm. The burgers are delivered lukewarm to cold, and if you point this out, you'll be treated like you're the problem. No understanding, instead you get a rude reaction. Supposedly the burger is “remade”, but that’s just a joke – in the end the cold food is simply reheated and sent back. Absolutely disappointing and unacceptable. Service, quality and customer orientation? None!
Emre Günel . 2024-11-28
WEITERE KOMMENTARE IN Google
I am extremely disappointed with our last order from Burger King via Lieferando. The food was delicious, but the rest was an absolute disaster. The delivery driver was at our door and when my wife opened the door she was bluntly asked why we hadn't opened immediately. It didn't ring! Instead of remaining friendly, the employee reacted rudely and asked in a completely unacceptable tone if she had read the terms and conditions. Something like that doesn't work at all! My wife explained again that the bell hadn't rung and the driver continued to make stupid comments which made her close the door. And as if that wasn't enough, a burger and a drink were also forgotten during delivery! I've been trying to get someone on the phone to resolve this issue for over an hour, but after 47 unsuccessful calls my patience has run out. Such a poor quality of service is simply unacceptable! That was our last order from Burger King, I absolutely cannot recommend it in this condition.
Anti Walker . 2024-11-03
WEITERE KOMMENTARE IN Google
When we got home we were missing 2 cheessbugers and no one was answering the phone in the branch. It's annoying, I'm sending my son there to see if we can get the 2 cheeseburgers. If so, I will remove this review. Otherwise it stays put. It's not the first time that something is missing, luckily we always had someone on the phone so we were able to pick it up. Driving here because of 2 cheessbugers
Tugba Birinci . 2024-10-28
WEITERE KOMMENTARE IN Google
First customer and the store is not properly clean. Crumbs from the day before on all the tables, on the floor and on the seats. Clean is different.
S. R. . 2024-10-27
WEITERE KOMMENTARE IN Google
Unfortunately here too only with terminal order, still partly cold. The rooms are reminiscent of a train station mission
Karola Rolle . 2024-10-09
WEITERE KOMMENTARE IN Google
1 star is actually too much... Been there three times and each time the wrong food was packed. Thank you very much, but never again Dealing with customers should perhaps be practiced again.
Sabine Beilfuß . 2024-10-01
WEITERE KOMMENTARE IN Google
There is only one bad review here because of the rude cashier with her dyed blonde hair, totally unmanly, no behavior, I got the wrong guarantor and she says it wasn't her problem
Branko Matijevic . 2024-09-27
WEITERE KOMMENTARE IN Google
Food was as you would expect at your typical Burger King, however be aware that they only take German cards for payment and without this you will need to take out cash at the OBI in the shopping area. Update 2024: Updated from a 4 star to 2 stars after years of eating at this particular restaurant. Constantly forgetting items in deliveries, this evening even forgetting an entire meal leaving one of us without almost any food, and given very little sympathy over the phone when we finally got through. If you're able to get a comparable deal for delivery, I would avoid this location.
Ian Sush . 2024-09-13
WEITERE KOMMENTARE IN Google
Today it was hot and delicious. Why is there still “UST-ID” twice on the receipt?😃
Joachim-B. W . 2024-09-13
WEITERE KOMMENTARE IN Google
It just doesn't taste good anymore, industrial food.
marcel machedanz . 2024-09-12
WEITERE KOMMENTARE IN Google
Clean shop, nice employees. I'd love to come back.
marcel m . 2024-09-12
WEITERE KOMMENTARE IN Google
The order took a long time and it arrived in parts, although the worst thing was that I received a fine for having been parked for 1 hour and 37 minutes, avoid going with children or if you go by car, look for another place to eat
PAOLA SCHROEDER . 2024-09-07
WEITERE KOMMENTARE IN Google
Am not satisfied. Get old chicken meat. It should be fresh! Menu 11.49€, that means drink and fries, old meat was not edible.
MAGIE - verzaubert die Welt . 2024-08-27
WEITERE KOMMENTARE IN Google
Since I discovered this place, I haven't gone to any other BurgerKing and I've been to a lot of them - all over Berlin! No matter what time of day, the burgers, fries, nuggets, onion rings - simply EVERYTHING, have always been super fresh, hot and delicious. Big praise to all employees!!!
Gül Sahan . 2024-08-24
WEITERE KOMMENTARE IN Google
Standard Burgerking, I can't say anything bad. Although I give the maximum rating in advance - there is room for improvement.
Ruslan Reznikov . 2024-08-20
WEITERE KOMMENTARE IN Google
Ordering only through the machines doesn't put you in a good mood when you're exhausted and don't have glasses with you...
Christina Christina . 2024-08-17
WEITERE KOMMENTARE IN Google
Worse service, old fries! Interior rooms not air-conditioned in midsummer and they refused to open the parasols outside. The instructions came from the boss himself. So we had to sit inside, sweating, because I can't sit in the sun with three children. That was the last time... What a shame!
AK RC . 2024-08-17
WEITERE KOMMENTARE IN Google
Disabled toilet had no water at the sink.
Silke Demski . 2024-08-16
WEITERE KOMMENTARE IN Google
As a Burger King customer, I have to say that the toilets in all branches simply stink! PLEASE find a solution.
DEMCAN 44 . 2024-08-09
WEITERE KOMMENTARE IN Google
Ordering at the terminal went smoothly. Apart from the missing ice cubes, no errors were made in the dispensing. The staff got down to business courageously and quickly. Waiting time was more than acceptable. The temperature of the food was still OK. The restaurant was still in a passable and clean condition at this late hour. Not much to complain about per se.
Markus A. . 2024-08-05
WEITERE KOMMENTARE IN Google
The food is lukewarm. The toilets are closed and there is only access to the disabled toilet. The staff is unfriendly and doesn't care about anything.
SiMaRi . 2024-08-04
WEITERE KOMMENTARE IN Google
Recycling cups used and taken away 😅😘
Corinna Schultz . 2024-07-20
WEITERE KOMMENTARE IN Google
It was also open late in the evening
Peter “Vincent van Koch” Fox . 2024-07-13
WEITERE KOMMENTARE IN Google
Classic Burger King, never really crowded and above all clean.
Thomas Pfeiffer . 2024-07-12
WEITERE KOMMENTARE IN Google
I received excellent help when I asked. The lady with the light hair helped again when she saw that I was still having difficulties with the terminal and the app. Unfortunately, this is not a given in fast food shops. Thank you for this experience.
S W . 2024-07-08
WEITERE KOMMENTARE IN Google
I'm not saying anything against the food, it was good, the staff was friendly - BUT the fact that the shop hasn't been able to fix the flickering light at the counter for at least six months is what I rate so negatively here. If someone with epilepsy comes in, he/she will have a seizure. Finally fix that...
daily business . 2024-07-02
WEITERE KOMMENTARE IN Google
What do you expect from a Burger King? Fast service, delicious food for in between meals and a clean restaurant. That's exactly what you'll find here. There's also a working ice cream machine. Sometimes it is very noisy inside and some of the employees are sometimes grumpier, but that is not the rule.
Bernd Wuppertal . 2024-06-29
WEITERE KOMMENTARE IN Google
Parking on June 16th, 2024 Sunday, from 11:47 a.m. to 1:47 p.m., I paid €48 as a fine via Smart Parking Germany. One star is too many.
Aleksandar Risteski . 2024-06-28
WEITERE KOMMENTARE IN Google
All is well so far, unfortunately I forgot to pack my cola. I only noticed it when I got home
Enrico G. . 2024-06-26
WEITERE KOMMENTARE IN Google
Perfect place. Delicious and fresh food. Kings Emmentaler was delicious
Evgeniy V . 2024-06-12
WEITERE KOMMENTARE IN Google
2 menus + burgers. The burger was missing and instead of iced tea there was a cola. No receipt either. Neither does Curly Fries, even though there is advertising for it. I certainly still paid for the missing burger for €28.27. And I thought, you can't ruin such a simple order. Finally replace the employees with robots and machines.
Hikari . 2024-06-10
WEITERE KOMMENTARE IN Google
Unfortunately it's really not good anymore. The food is regularly cold. Even if you order the burger with special requests, you have the feeling that the unwanted things are simply taken away from an already finished burger. How else can you explain that the thing is already cold despite the special request? The service staff also give you the feeling that you are really bothering them.
K. Reichert . 2024-06-09
WEITERE KOMMENTARE IN Google
It's a Burger King like any other. The only thing that's a bit annoying here are the sparrows outside, you can hardly eat outside without being besieged by them.
Nicolas Krause . 2024-06-08
WEITERE KOMMENTARE IN Google
Everything is too slow and unfriendly
Andreas Wolf . 2024-06-08
WEITERE KOMMENTARE IN Google
5/24/24 I ordered a total of 5 Big King XXL, 5 Crispy Chicken and 5 King Fries including mayo for myself and my roofer boys. Meat was cold, salad was no longer fresh, Chrispy Chicken was no longer crispy (also cold) and there was only 1 mayo with the fries. Ordered 5 king fries included with 5 mayos! I can open the shop again. How outrageous. It was as bad as it was in 2018. After the big renovation, things were good again. I was here a few rare times, including today (June 6, 2018) and always noticed that this store was not running smoothly at all. They don't accept coupons, the fries taste like cardboard and some products that aren't offered as "King Deals". The products are not edible. Meat sometimes raw. If it only happens once that's okay, but almost every visit, no thanks.
Joe . 2024-06-07
WEITERE KOMMENTARE IN Google
Super nice boss, very helpful, the customer is still king. And good citizens
Heiko Pauer . 2024-06-05
WEITERE KOMMENTARE IN Google
Food cold, meat lukewarm, roll probably came straight from the fridge. Cheese doesn't even melt, supposedly freshly prepared...
Ronny “MajManix” Manig . 2024-05-29
WEITERE KOMMENTARE IN Google
I was driving in the car today. May 28 9:12 . I stood there for almost 5 minutes and no one served me. Reverse gear, they saw me at the window and continued to ignore me (the employees were busy laughing and chatting) Then I left again, my break is limited. I didn't want to look for a parking space just to have to go in. Customer service is 0. Thanks for nothing. I then drove to Holzhauser str.
Sabine Schäning . 2024-05-28
WEITERE KOMMENTARE IN Google
A very nice place to eat and very quiet location
Alex 4509B . 2024-05-28
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Been eating here for 8 years. Alone or as a couple with a child. We are satisfied. Drive is OK. There's always enough space inside.
Michal Kus . 2024-05-22
WEITERE KOMMENTARE IN Google
Long black hair found in burger. Long waiting times, the employees are listless and slow.
Rebecca Kaiser . 2024-05-12
WEITERE KOMMENTARE IN Google
We ordered from the drive-thru. Taking the order was very unfriendly. Then we should drive to the next counter. There we paid and were told to wait in the parking lot because the food wasn't ready yet. It wasn't a big order from us either. We had to wait 10 minutes for a total of 5 burgers. Then an employee came out and handed us a bag. However, the content did not correspond to our order. Totally wrong. They corrected it immediately, but that doesn't work at all. In addition, the citizens were cold. We ate these straight away in the car. We have already received them cold. A bottomless impudence.
Manager2.0 . 2024-04-28
WEITERE KOMMENTARE IN Google
Imagine being at the door looking inside at 23:01 and the man is telling you the inside of the restaurant is closed but you literally watched him let in two male clients in before you walked up.
Cortney Iriajen . 2024-04-26
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I was just there to pick up a café. Was contacted by a lady at the checkout without answering my greeting and saying yes without any desire???? I waited almost 20 minutes for my cafe, I'll never go there again
eghbal nabizade . 2024-04-25
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They stay up until midnight. So I was there at 11 p.m. and they were closed and all the lights were on. Went there for free
Jakob E. . 2024-04-17
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Nice and helpful staff. Burgers delicious as always
Angela Pohle . 2024-04-14
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I know that as a vegetarian you can't have high expectations of the standard burger joints, but there's something else wrong here. 1. The toilet is dirty and the soap packet is probably lying there like a heroin syringe next to a urine bag 2. The staff can't explain what's in the Veggie King (well, they probably can't explain the meat either) 3. You get 4 chicken nuggets with the vegetarian burger without even asking. (Promotion without a veggie version!?) - the bag I returned was definitely passed on to the next guest. 4. But the best thing was the half-full drink cup with, I suspect from the look of it, a mixture of cola and a chocolate shake. Maybe just a completely melted chocolate shake. Good thing I didn't just use the straw but removed the lid. Mind you, I ordered a simple Coke. When I complained, they tried to hand me another cup that was already standing there and was meant for me. Only after request was the cola freshly tapped. So an all-round successful visit. How many times will fate tell me that I should stay away from such shops =) On that note...enjoy your hunger
Jonny Jung . 2024-04-09
WEITERE KOMMENTARE IN Google
(05/19/24) I waited a total of 15 minutes for my order (3 burgers and 1x fries, cola) When I got my food at Mc Drive I noticed that everything was cold. Then I went in and wanted at least the fries to be new. Mr. Arzemi immediately became very angry and said he had to repeat several times that this was “typically German”. Don't think that this is how you should treat customers and that the gentleman is in the right place for the job.
Ekaim . 2024-04-07
WEITERE KOMMENTARE IN Google
Burgers are always super fresh! Both at the drive in and inside, the employees are always in an incredibly good mood. Favorite Burger King!
Julez H . 2024-03-23
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Been there for the third time and closed 1 1/2 hours before the country closed!! Otherwise not good service either
Robin Hampel . 2024-03-06
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Good food with great customer service, best regards to Mr. Kunze :)
Nofxcksaregiven . 2024-03-02
WEITERE KOMMENTARE IN Google
Dear Mr. Yaşar, I would like to take this opportunity to thank you for your exceptional support with my concern regarding the parking situation. Your helpfulness and friendliness not only helped solve my problem quickly, but also made my visit to your branch pleasant.
Seyda Taskin . 2024-02-29
WEITERE KOMMENTARE IN Google
If no BEEF is sold you should simply close the shop or at least put up a sign to save customers 5 minutes in line. Order terminals were also out of order. The woman at the checkout probably doesn't like her job and shows it. No thanks. Change your name if it's only chicken.
Josefine S. . 2024-02-29
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Normally good Burger King! Menu was fresh and tasty. Service top.
Ronald Rau . 2024-02-28
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Unfortunately, it is no longer possible to order from people. Unfortunately, it doesn't say this anywhere and you'll only be told if you ask yourself.
Michael Cramer . 2024-02-28
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This flickering light drives me crazy 😵💫
Oliver “Salak” Ott . 2024-02-27
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Definitely too many Romanian people there
Sendo Kuma . 2024-02-18
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Not a bad view, but the restaurant is next to a flea market and on Sundays it's literally full of Bulgarians and Romanians and nobody behaves and shouts and you can't enjoy your food
Andrejas Paul . 2024-02-18
WEITERE KOMMENTARE IN Google
Dirty and smelly sanitary area. After the service staff wiped the tables in the restaurant, the food residue was evenly distributed across the surfaces and floor.
Björn M. Kammler . 2024-02-15
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Ordered to pick up at the terminal and when received checked and found that many parts were not the right size!!!!! Employee was shown this and she was of the opinion that medium fries and large fries were the same size and packaging!! This is how we get ripped off in Germany 🙈🙈🙈🙈
Thomas Archner . 2024-02-11
WEITERE KOMMENTARE IN Google
The branch management knows exactly what they are doing and they help where it is actually impossible. A Lieferando order was accidentally placed twice. But the nice man on the phone at Burger King pulled out all the stops to ensure that the button on our jeans didn't burst because we would never have managed to finish the two orders. Thank you very much for your effort, as Lieferando would have let us down there. Next time we'll just come to your restaurant instead. Kind regards, Schilke family
Dennis . 2024-02-11
WEITERE KOMMENTARE IN Google
They earn more from parking than from food. Overtime parking costs €50. Never again !!!
Alexander Root . 2024-02-10
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I am very disappointed with the food and the service. Never again !
Andrej Hermus . 2024-02-10
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Too bad about the money. The whooper was lukewarm. The onion rings tasted like they had been reheated several times. The cheeseburger was cold rather than warm. The salad was okay. The drinks too
Christof Türschmann . 2024-02-07
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Müll einfach leute können nicht mal Bestellung aufnehmen
Emir Inan . 2024-01-09
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Waren am Drive-in. Wir haben Menüs nach Vorgabe bestellt. Einfacher geht es ja nicht. Am Ende haben wir falsche Burger bekommen und die Mayonnaise fehlte auch. Der Service sollte eine Schulung in Pommes einpacken bekommen. Die Pommestüte stand auf dem Kopf, sodass die eine Hälfte in der Verpackungstüte landete. Folglich nicht mehr essbar. Hier werde ich nicht mehr essen kommen.
Christine Hoppe . 2024-01-06
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Heute haben wir das Drive-in angefahren. Schon bei der Bestellaufnahme kam es zu Kommunikationsproblemen was sich bei den Menüs wieder spiegelte. Falsche Menüs, Extras u. A. Ketchup und Majo nicht dabei gewesen. Die Krönung war, dass die Fritten mit der Öffnung nach unten eingepackt wurden. Unter dem Strich, nie wieder Burger King!!!
Vicky Schmidt . 2024-01-06
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Die Cola war ohne Kohlensäure und schmeckte so, als ob sie Wasser gestreckt wäre. Auf bestimmte Burger muss man länger als 10 min warten, während das Personal vorne Smdltalk hält. Keine Gute Filiale. Teste morgen die nächste.
Thorsten Ahr . 2023-12-20
WEITERE KOMMENTARE IN Google
Mitarbeiter kein deutsch können und nicht richtige Bestellung gehe€
Justin Hindenburg . 2023-12-18
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Gestern Abend Rösti double Menü zum Abendessen geholt, heute ganzen Tag Durchfall. Nicht zu empfehlen
Marvin Hart . 2023-12-12
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Bestellung nur noch über den nervigen Automaten, die Burger werden auch immer Geschmackloser , der ganze Eindruck nicht einladend, wir sind ohne zu bestellen verärgert gegangen und werden auch nicht mehr hingehen.
to. a.d . 2023-12-11
WEITERE KOMMENTARE IN Google
Schmeckt nicht wirklich, n6r in Ausnahmefällen zu empfehlen.
Gergana Georgieva . 2023-12-03
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Freitag 01.12.23 Uhrzeit: 12.55Uhr Bestellung am Drive In! Mitarbeiterin Lockige Schwarze Haare zwischen 20-26 Jahre alt. Schichtleiter: Halbglatze mit Brille Mitarbeiterin Lockige schwarze Haare sehr schlecht gelaunt keine Begrüßung nichts fragt nach meiner Bestellung.Nachdem ich ein Coupon einlösen wollte fragte sie mich nach der nummer die ich nicht sofort fand.Sie fuhr mit der Bestellung fort und fragte nach dem Getränk.An dieser stelle fand ich die Couponnummer und wollte sie gerade weitergeben als sie unhöflich erneut und in einem schlechten genervten Ton nach meinem Getränk erneut fragte.Hier nannte ich die Coupon nummer und sie unterbrach mich erneut und fiel mir ins Wort und wollte wieder in einem schlecht gelaunten genervten Ton wissen welches Getränk ich endlich haben möchte. Am Ausgabeschalter sprach ich sie darauf an warum sie so unhöflich zu mir sei und so mit Kunden redet.HIER KEINE EINSICHT KEINE ENTSCHULDIGUNG! An dieser Stelle verlangte ich nachdem Schichtleiter um diesen Vorfall anzusprechen.Dieser war schon mit einem Ohr bei unserem Gespräch und bekam mit wie sie auch hier mit dem was ich ansprach umgehte.Hier Beschwerte ich mich über die Umgangsformen wie mit Kunden Kommuniziert wird.Ich betonte das eine Entschuldigung angebracht wäre.Leider kam seitens der Mitarbeiterin nichts sowie auch vom Schichtleiter ebenso Keine Entschuldigung!Nachdem ich die Situation erneut ruhig und sachlich immer noch am Ausgabeschalter dem Schichtleiter erläuterte zeigte dieser schlussendlich Einsicht!Schade das die Mitarbeiterin hier immer noch keine Einsicht zeigte oder sich entschuldigte!!!!!!Ich stornierte meine Bestellung und gab an das ich eine beschwerde einreichen werde. AN DIESER STELLE LIEBES BURGER KING TEAM für diesen Service ein absolutes No Go.Ich werde bei euch nicht mehr bestellen essen oder ins Drive In fahren.
Donni . 2023-12-01
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Ich finde die Bestellung über diese Bildschirme nur nervig....das Essen is naja....einfach nur teuer und die Bedienung hatte auch kein Bock...
D. Sag ich nicht . 2023-12-01
WEITERE KOMMENTARE IN Google
Gute Burger King Filiale in Charlottenburg spandau
# Puppelz . 2023-11-24
WEITERE KOMMENTARE IN Google
Leider stark abgebaut! War früher besser Lange Wartezeit (Drive) und die Bürger leider auch nicht heiß
Andreas . 2023-11-10
WEITERE KOMMENTARE IN Google
Kann die schlechten Bewertungen nicht wirklich teilen. Habe vor Ort am Terminal Essen zum mitnehmen bestellt. Essen war sehr schnell fertig. Burger hätten etwas wärmer sekin könenn, waren aber trotzdem lecker und frisch. Eismaschine war in Betrieb. Der Theken und Küchenbereich wirken sauber. Im großen und ganzen für Fast Food und in Anbetracht der "Schwierigkeiten" die es so gab empfinde ich diesen Burger King als sauberen und guten Burger King. Würde bei Gelegenheit nochmal wiederkommen.
youtube user745 . 2023-11-07
WEITERE KOMMENTARE IN Google
Ich wurde sehr nett bei der Bestellung am Terminal unterstützt. Der Burger entsprach den Erwartungen jedoch waren die Zwiebelringe sehr matschig/ pappig. Der Mehrwegbecher hatte schon bessere Tage gesehen war aber Okay. Sehr schlimm sind leider die Toiletten. Der Boden klebte extrem, Toilettenpapier Fehlanzeige Seife leer und zum Händetrocknen leider ausschließlich ein Warmlufttrockner.
Sylvia Nitz . 2023-11-03
WEITERE KOMMENTARE IN Google
Nichts besonderes aber für ein Burger King gut
Svea Hertwig . 2023-11-03
WEITERE KOMMENTARE IN Google
Diese Zeiten sind an besonderen Tagen möglicherweise nicht ganz genau. Bitte fragen Sie immer im Restaurant nach
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Super is just the word in the name. Everything else is not. The shop is dirty. When the kitchen behind the scenes is as “clean” as the toilet, you feel sick. Never again!!!
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Very bad kebab. First the kebab was served cold. The employees save a lot when it comes to the amount of meat, cheese and salad, so that an adult cannot be full. The kebab didn't taste good. Luckily only €3 per kebab was paid because of the offer.