McDonald's in Berlin

Everything was great, the service, the food, the atmosphere, everything! And it wasn't crowded, too. There is even a board where you can play games! Amazing!

My sprite consisted only of water. The fries and the veggie patty on the burger were still almost raw. Too bad.

Catastrophic. I waited at the mc Drive counter for a while, the screen was black, no response, then I went to the checkout to see if anyone would help me. 3-4 minutes later the employee at the next counter gave a hand signal that I should come, I did and then the person at the counter came and asked me why I drove to the front and I told him that the employee had called me to the next counter. The employee said I should go again, even though we were already discussing what I wanted to order. disaster

Even despite the renovation, the employees are far too slow. I had to wait forever for my food even though there were enough employees and my menu was standard. Then I had to watch my food hanging around at the counter while no one took care of the drink. Bottom line was that my food was cold. Last time it was still warm but I was constantly being texted by the intern instead of letting me eat in peace... two unpleasant incidents in a very short space of time... never again!!!

Über 30 Minuten am Drive in von der Bestellung bis zu Ausgabe - das hat nichts mehr mit FastFood zu tun. Das ist extra SLOW!

I was very satisfied with the MC Drive service. Since there weren't many visitors there at the same time, things went quickly. The McDonald's breakfast was warm and delicious.

After the renovation, it's just an unpleasant location. It was much more comfortable before. And the client (BMW and AMG drivers from Neukölln) isn't exactly inviting either. But unfortunately that has always been the case.

One of the tastiest branches. Super friendly staff, quick and accommodating.

I was there at 1:50 a.m. & the manager rudely told us that they were closed even though Google said they were open 24 hours a day!

Wrap is not elongated but 4 square and they forgot fries and had to wait 10 minutes even though there was little going on. and You often can't log in with your McDonald's account. Really fucked up and sad in 2025

I actually like the branch... I wanted to celebrate his birthday with my child here but there is no interest in doing anything for the children despite a telephone request. It's a shame when you care so much about your main client...

Not so good, but still well attended

Looks very nice after the renovation, but unfortunately the service still has its problems. Went there again today, ordered take-away food and discovered at home that half of the order was missing. Joy turns into disappointment so quickly!

Very clean and tidy toilets, nicely presented for McDonald's standards. 👍

Very clean, nice staff, plants on the tables and a very short waiting time

I'm not a fan of it, but my wife and I were hungry for it. 4 chilli cheese burgers, so two for each. Ordered at the counter and delivered to the table. The taste was incredibly delicious, very well seasoned meat and the rest tasted perfect. I would never use the new machines, I would rather move on. But the taste is really, really 👍

We were here for the first time today. We were very excited. We have never had such great service at a McDonald's branch. A young man came to the table and asked if everything was okay. There are fresh flowers on the tables, which I really liked. And the whole branch is also very attractively decorated. All other branches can follow an example.

Bad service, unfriendly staff, not customer oriented. Something is missing from the order and people are just arguing that everything was there.

Where do I start? I've known this store since it opened. The last renovation, well, not my taste. The service... yes, it's really clean and the ladies and gentlemen are always on their toes... but... they don't understand anything. You ask for a fork and they just look at you... whoever puts me in the right corner... is not! But the worst thing today was my fish burger... I'll add a photo... you could almost give yourself half the slice of cheese. It's just not what it used to be...

The most ordinary Mac, everything is the same as everywhere else.

Service was unfriendly and the food was tasteless

Whoever was on duty this evening was really cool, thank you

Incomplete order – no response to complaint! I ordered food via the app on Monday evening to pick it up from the Alboinstrasse branch. Ordering, paying (via ApplePay) and picking up at the drive-in counter after entering the order code worked smoothly. BUT: I was not given a receipt. At home I discovered that a burger (Royal Cheese) and the 6-piece Chicken McNuggets were missing from my relatively large order! Goods worth over eleven euros! The branch cannot be reached by telephone despite the telephone number provided. Leave a message via the app via bot, including photos of the order confirmation and the debit from my credit card. After 36 hours still no response! I'll probably be stuck with the costs... Never again!

7 a.m., empty shop. Nevertheless, no one came to the counter for 4 minutes. Then I left again.

Unfortunately they forgot to pack 4 burgers. But there were no difficulties getting these afterwards. Burgers were delicious.

Ordered at the drive thru. Very friendly staff and quick service

I want to specially thank the girl who cleans the hall. Despite the fact that the people sitting nearby threw trash on the ground, she quickly cleaned everything up. She was too polite to such "visitors". The hall is clean. Friendly staff.

Not nice at all since the renovation. Only a cash register, no more privacy, no small niches, just a large room with tables and chairs. The play area and the slide were completely eliminated. Before it was much nicer and also pretty new. Alis, I don't understand the conversion at all.

Most poor and so un pleasant ppl and food more worthy like them kids also was sooo sad

The service and atomsphere were very good. Hiwever, i ordered some patesries and tgey were really cold, disappointed

The service was very fast, the food was average for a Mac. Quite a lot of place inside, but hard to get to it as a pedestrian, all pathways are made with only cars in mind.

A McDonald's where you can be sure that, firstly, it is open (at the specified times), secondly, at least the ice cream machine works here permanently and thirdly, it is really well coordinated. Both windows in the Mcdrive are used and the order is ready within a few minutes. For a McDonald's, this one is really reliable and well coordinated. Since I only get milkshake and ice cream here, I can't say much about the food. It probably tastes similar to everywhere else at McDonald's, except that requests when ordering and the freshness regulations are also implemented here and it's quicker without missing anything.

Unreasonable employees as well as service, nobody here knows how to do their job or take orders because hardly anyone speaks German properly!!!

Quick service, very tasty vegan burger option, I almost didn't notice the difference.

It was very convenient to sit here in warmth and comfort almost at night, while waiting for a very late international bus, and drink a delicious coffee latte.

McD. Always works... anyone who says otherwise... is lying!! 😅😎

Ordered a large latte macchiato at MC Drive this morning. It was cold and there was no Monopoly sticker on it. That's what I call service for €4.19 a coffee.

If you order there, the time increases every time. Example! 4 p.m. ordered according to live tracking 30 minutes. Suddenly it becomes 60 minutes. Then suddenly 75 minutes. Why do you pay so much if the service leaves something to be desired?

Terrible service, the food is constantly not delivered, instead of a full portion you get a little more than half, at other McDonald's you get a normal, full portion.

Always good for a little break. The coffee tastes very good.

New interior, everything new, there is no longer an outdoor venue. But only 1 checkout, what if it's full? But self-service elements are still there. Clean and new.

Staying in this branch was a completely new experience for us. You're not at all used to the first McDonald's branch where you feel completely comfortable. Friendly and attentive staff. The food was freshly prepared. Everything very clean. (Tue. October 29, 2024 2:25 p.m. - approx. 3:10 p.m.)

After the renovation it looks really nice... unfortunately only the ambience. I have 2 cheeseburgers with fries and Fanta, the cheeseburgers and fries were brought to my table cold. The patty on the burger smells bad and looks bad too. There are 2-3 onions on the cheeseburger. Ambience 5 stars, food unfortunately only 1 star, the Fanta was good.

They constantly don't add the food, especially the fries. You get a little more than half the pack instead of the full one, and the drinks are not topped up a few centimeters to the required level. I don't recommend it.

D Not only does it have nothing to do with the pictures on the order boards anymore, it's almost illegal, "not the product on offer" would simply not be enough of an accusation, "screwing" is correct.

I won't eat here anymore. Because Trump did marketing with the brand name.

Absolutely incompetent! Incomplete order & an ignorant and clueless employee who couldn‘t enunciate herself in any way🚮

Super friendly Food nice and warm and not just warmed up Fast processing Always clean

McD branch like many others. 🚽 was very clean.

This McDonald's is very nicely decorated and the staff is very friendly. The order was quick and easy. There is the option to order at the terminal or at the checkout. Table service is also included. Very clean and nicely decorated. If you want to charge your cell phone, there are of course options. Wheelchair users can come in here without any problems, go to the toilet or take orders, everything is available, even vegetarians can do a little something. Of course there is also a Mac drive.

When we were there it was clean. Surprised me for Mc. 😊

Drive in quick service, very good.

newly renovated store, fresh and clean

Modernized, clean and good, the terminals are now at the front of the entrance. Servicer great, the food was ready quickly. Always my pleasure.

I went to McDrive today to get breakfast. Unfortunately, when I got home I discovered that a McMuffin Sausage & Egg was missing. This is really annoying because it's not the first time it's happened. Very disappointing!

It's a McDonald's. Delicious fast food and nice employees. No matter whether the Mc Drive or in the restaurant. Sometimes the fries are cold. But so far I've been able to swap them. The service is good.

Very nice after renovation. I think it's good that the entrances are now on the other side. Order terminals are also good. Food was warm and tasty. You can do that every now and then.

Such nice people, I visited at 11 p.m., hey, the employees are really cool for a McDonald's, at least when I was there. And thank you for recommending the delicious Spicey Chicken Nuggets ;) they were really tasty (I just hope that the male chick die-off has stopped, or will stop soon, because it has to!), otherwise everything was great, thank you super team from the 30th .September at 11 p.m

The staff are very friendly. Well, food in poppy seeds always meets high quality standards!

Unfortunately the toilets are not clean. Apparently it hasn't been wiped over for a while and the hygiene container is also very dusty

A bit aseptic but nice and clean now. Very better.

You can do it but you don't have to...

I recently went to the modernized McDonald's on Alboinstrasse and was pleasantly surprised. The interior is very modern and creates a pleasant atmosphere for a quick snack. There are many ordering terminals that are really quick and easy to use, which speeds up the ordering process significantly. A special highlight is the table service. The staff is friendly and ensures that the food is brought straight to the table, which elevates the fast food experience a bit. As for the food itself – it’s the usual McDonald’s standard: tasty and reliable. I particularly liked that they try to encourage customers to separate waste. It shows that they want to become more environmentally conscious. Overall, a solid stop for a quick meal in the area.

Poor quality, unfriendly staff, I bought 6 burgers and when I got home it was 4 burgers, you don't need to deduct money and renovate something, you need real staff

I have no idea why these FressMeToTodeStations keep being suggested to me!? Anyone who takes their money into these shops has unfortunately lost touch with reality! A high price for zero quality.

Was great there. It has been renovated and remodeled. Looks chic. You feel comfortable and the hamburgers 🍔 are perfect.

The restaurant was rebuilt, completely from left to right. I have to get used to the new design first. For me it defies all logic. But let's get to the most important thing. The order didn't take forever to arrive. It was also complete straight away. And the burger, 'M', looked okay. So all in one, things are looking up.

Unfortunately I can't rate it yet. They only had the drive in counter open.

The food was cold I have heat it again and delivery service was horrible by leiferando I have waited 1.5 hours to get delivered

Attention, no more 24/7. This morning around 0500 an online order was possible, but it wasn't carried out, so a man who was probably cleaning there meant that it wouldn't open until 0600. According to the website it should be open 24 hours a day. Hello McDonalds please maintain your website or close the store immediately. 🤬 In favor of the open space, the part for the children was removed without replacement. This is really nice for parents with children. Well done!

I left again, the sanitary facilities were just disgusting and dirty.

Best McDonald's in town. Always clean, always TOP quality.

Drinks without ice! And we asked to get more ice…

I'm always annoyed and regretful when I get something to eat there. Not only are the employees unable to hear and take a complete order, no, they are also unable to pack a burger properly, let alone pack the order properly including a drink - why Don't you put these in the bag right away? So that the drink spills out while you're driving in the car - thank you - and then something is always missing, whether it's napkins or a citizen or the mayo you ordered... what a bummer.. .. Load...

I liked the old one better. Here you hardly have any privacy, you sit on top of each other with others. I don't want to sit with everyone. Much less seating, playground for children of course away.

Ordered via Lieferando. Waited a good 40 minutes and then out of nowhere the order was canceled. So I can't rate food well. But service is rather... well, poor.

Employee rude and not nice at all. After renovation, the restaurant is no longer child-friendly. Too bad.

Nice, modern McDonalds. Food was good, unfortunately there were no soft drinks to choose from.

Super nice employee, professional and competent. Generous portions. Nice, clean shop.

Fast food places. Nothing special. I very rarely eat a hamburger. The burgers are getting worse and worse. I ate the Hamburger M on August 26th, 2024, after the reopening. Finally a hamburger that lives up to its name. After the renovation, the ambience has improved and the staff is also friendlier.

Sometimes the wrong food was given out. The stickers on the drinks had already been removed during the competition.

We were here on reopening day on 08/21/24. The staff was very attentive and friendly. The food tasted very good and was very hot/fresh. The seats/furniture are very new and comfortable; the restaurant was very clean.

I've eaten 60 Big Macs in my life, always warm and tasty

It turned out really nice after the renovation

Very bad McDonald's branch. I most likely got food poisoning here. 20 minutes after eating my meal I had terrible stomach cramps and sat on the McDonald's toilet for half an hour, which is anything but clean and hygienic. Maybe the health department or the official food inspection department should stop by here. Something like that doesn't work at all. McDonald's has been one of the largest fast food chains for several decades, something like this shouldn't happen here as there are certain standards that must be adhered to.

The store is being renovated!!!! It's not open...

We went to the drive in today and bought 3 menus. When we got home we started eating until the McChicken classic was unpacked. There were 2 one euro sized hairy mold spots on the bread. Don't you see something like that when you're packing it? Everyone stopped eating and the other 2 menus ended up in the trash. We then went back to the same branch. There was nothing more than an “Oohhh”! We didn't expect millions or a red carpet. But an apology and possible compensation for the food that ended up in the trash and the journey there again could have been included. But they probably should have left TG there for the great service there and the release of a fresh and not moldy new burger. Unfortunately, I cannot upload the image that has already been sent to the health department here. A sincere apology and insight would have avoided this.

Is closed!!! No service, no toilet. Drive-thru only.

Super friendly staff, the shift manager Mr. Singh was absolutely friendly and accommodating

Sometimes like this; sometimes like that .. Fast, friendly processing for things pre-ordered in the app... There was an unfriendly comment at the drive-in... "this will take 10 minutes" before you can order (at half past four at night and no other customers to be seen). It probably always depends on the individual's form on the day :)

Too crowded and bad parking options

Good place and delicious food. You can see they made a new repair. Good and friendly chefs. I liked everything and I will definitely come back😁. I also advise you to visit McDonald's 🤪

It is often full here and getting a parking space can be difficult. But luckily I always got one. Otherwise it's quick here and the food was always fresh. Employees were also friendly. I enjoy going to this McDonald’s. PS: The ice cream machine was never broken when I was there 😄.

It's a classic McDonalds. There are no culinary surprises to be expected. The toilets are functional and clean. There is a small McCafe area. You can almost sit comfortably there with a nice coffee and cake.

Very dirty, I told a worker to clean it but he didn't care! Very, very dirty, the bathrooms smell so bad that you'll vomit! Shame on you! Put the name McDonald's to shame!

You couldn't pay in cash and it was a bit unfriendly

Been there again! Waited a damn long time for a happy meal. And unfortunately the staff has problems understanding because unfortunately they don't even know the German language at the basic level! Unfortunately, toilets are without hygiene items. When asked, no one speaks an understandable language! Let's see if it's the same at Burger King, if not I recommend switching to them! Unfortunately, negative experiences with you are more common. 👎

What's with this toilet is constantly stuffed.

Unfortunately, not everything we ordered was in the bag. The Mv Ripp was missing. But everyone was nice about the service. I even got a bag to carry the drinks with.

Most of the time it's actually okay. Often busy in the parking lots.