Burger King in Nürnberg

No soap in the toilet and very loud

As I said before... The inventory is worn out to the point of no longer working and I think I have never experienced slower and unmotivated staff in a fast food restaurant!!!

When we come to the airport, we definitely stop by Burger King 👍👍👍👍👍👍👍

Sad to describe it in one word... The atmosphere was rocky, the toilets really unacceptable. I have rarely seen something so dirty and unkempt. It was also really cold in the whole store. The only nice thing was the freestyle drinks machines. Unfriendly, lecturing gentleman at the checkout and something I've never experienced before: the tortilla was filled with the wrong toppings. OK, we were able to complain about this after being ignored for a good 5 minutes. A new one arrived with small fries as an apology. So far, so good... But I've never experienced that before when the second one was filled incorrectly, even though our receipt was returned to the cash register with the exact order...

Very friendly staff 👍good food. Especially the vegetarian selection.

This branch doesn't do anything about cleaning tables and seats. Service was okay too!!! Food, on the other hand, was free of defects.

One star too many. Staff difficult to understand and probably overwhelmed, dirty impression, everything looks unkempt.

Unfortunately the food was really bad. I've never eaten so badly. The lady who prepares the citizens coughs into her hand and just carries on. Disgusting ..!

The food was okay, but the employee was unfriendly and asked why I had ordered so expensive and not taken a menu instead. The restaurant itself wasn't clean either.

A very unfriendly cashier if you tell her that something is wrong with the order she becomes aggressive towards the customer and throws everything on the floor. I'll never go here again

Burger King.. like everywhere else.. always the same

Not so inviting and the staff doesn't have the overview U Works according to system. Not yet converted to digital ordering so still the old system.

Very friendly staff even at a very late hour.

Food was fresh and the burger was nicely put together, visit was as expected from a fast food restaurant.

I think this is the worst Burger King in all of Germany.

A great Burger King with friendly service and unlimited drinking. Cola is available in different varieties, e.g. B. Cola Orange is better than Spezi

Smaller and rather older Burger King. Still nice staff and normal offer. The only thing is that the fries are rather thick in contrast to many other Burger Kings. But that's purely a matter of taste. Otherwise recommended for a quick snack.

Fast food, but there was an Asian employee here, super friendly, helpful and accommodating. I have rarely experienced something like this at a fast food chain

The black employee was very nice

Food was okay Chili cheese nuggets were soggy Very cheeky staff Ice cubes have been defective for months... Well, it's a shame

Not recommended! Ordered chilli cheese nuggets at the drive-thru. When I received the bag it was hot, but when I bit into the nugget the filling was still frozen. We complained about this at the counter and then received a new hot portion of chilli cheese nuggets. Unfortunately, when I tried to eat it again, the contents froze again. When we complained again, we heard from the service staff that this was normal for them. Disaster!

**Very disappointing – toilets unacceptable!** I was at the Burger King on Bamberger Straße in Nuremberg today, September 29, 24, at 6 p.m. and I was really shocked at the condition of the toilets. (Luckily I was there before I ordered, so there was no way I wanted to eat here). As soon as I entered I was met with an unpleasant smell. The floor was sticky, the toilet stalls were dirty and there was paper everywhere. Paper roll holders were broken on the floor. Of course not paper. 3 toilets: No. 1 on the right has a complete pile of excrement in it without rinsing. No. 2: full of urine and feces splatters on the wall. No. 3: R Urine and feces completely on the toilet seat, floor and wall. According to the toilet plan cleaned on 9/27/24. Is that true? It's absolutely unhygienic and disgusting - something like that shouldn't happen in a restaurant that deals with food! I will definitely not visit this Burger King again and can only advise everyone to give the toilets a wide berth. Even rest area toilets (houses) are cleaner. This was by far the worst toilet I have ever used. This in a restaurant. Bon appetit.

The place is dirty, the toilets are all dirty, no flushing, no toilet paper. They clean it maybe once a month. The service was a little understated, but still very nice. The food was OK, it could have been a little warmer.

Old BK as we know it from 5-10 years ago. Super nice service, normal waiting time and self-service drinks machine with lots of drinks/flavors, coupons work and there are still towels in the toilets. 10/10

11:50 p.m. and closed under our noses

Simply too expensive now. Food not really hot. Simply not recommended. The only thing that was okay is the service. (Very friendly).

Very friendly service at the drive-through counter today!

The Plant Based Big King patty was completely dry. The burger was then exchanged, but there was no real apology.

Everything tastes good and the staff is very nice

unfriendly staff and the snack bar was dirty. We had to wait a lot for the food

This BK was once a flagship fast food restaurant. Nowadays, the employees at the checkout can only earn bonus points with a lot of goodwill. To be honest, I wouldn't have any motivation there either. Today we've been there again for years. There was very little going on. Everything is getting pretty old. The floor and tables were dingy to dirty. At least you could scrape the leftover food off the wall. Our food was dry, not really warm and had a kind of chemical taste (even fast food doesn't have to taste like that). I really hope the store gets back on track. Unfortunately, at the moment it fits seamlessly into the series of “everything is getting worse, but more expensive”.

Only time I've been there. Definitely surprised. The fast food is on point.

Unfortunately it looks very run down now. The sanitary facilities are not clean and are very old. In general it gives a very "dirty" impression.

Food was very fast and with burger king standars. Service was friendly.

Employee wanted to hit me outside because I told him my drink was large and not medium. “What do you want to do now?” “Come out.” I don't understand why people do something like that...

Very nice service. Food is just fast food.

U have to wait 30 min for a single cheeseburger! Funny fast food right?

So I haven't experienced anything unfriendly in a long time. I can't recommend anyone to come here. If Ali Gerah works here, they should be terminated with immediate effect

Hello, I ordered a plant-based burger from Mr. Ali Gerah today and got one with meat instead, even though I explicitly mentioned again at the window whether it was also a plant-based burger. Unfortunately, I noticed it too late, only when I took a bite an absolute no go, I completely understand if it's stressful and takes a long time, but something like that shouldn't happen. Just disappointing 😱

Food was warm and the drinks you can bring yourself are awesome. I recommend the Coca Cola Cherry Vanilla variety

I had a whole Whopper missing and instead a small burger that I have no idea which one it was, because it was like a cheeseburger but had this BBQ sauce with salad on it?? Funny thing was that we ordered 2 Whopper Menus, how can you deliver one whopper but completely missed the other? Will not be ordering from here again

Extremely dirty and flying everywhere

Frittiettes fly in the fries. Where I gave back he wanted to give me new ones with the same momentum. 1 time and never again

Food was a bit dry overall, little mayo and ketchup on the whopper. The place is pretty run down now, the ventilation is so loud that you can barely hold a conversation. Dear headquarters - give this store an update!

I wanted to go in to eat something and peed first 🤢 no thanks, I'm out again. Such a dirty 🚽

Just Burger King. I don't know what exactly to rate here, but I have to say I've generally always been very happy at Burger King. Of course, I only rated the food with five stars in the context of a fast food restaurant. I generally think all the dishes are great.

The one at the checkout is ultra friendly. Store but please renovate because it's really old fashioned and all. A little more money for staff who work faster.

It takes forever, the staff are nice and helpful, but they can't help it!

The burger only consisted of mayo and buns, the fries were ultra hard There was trash everywhere, the only thing that was cool were the drinks that you could fill up at a vending machine

The vegetarian versions really don't taste bad.

Very quick service. Friendly staff. Freshly prepared food. Easily accessible by transport.

I was passing by and still had 40 minutes to spare, so I thought I'd grab a coffee at BK. I saw a coupon for 2x Chillig Cheese Burger Plantbase. The burgers were very tasty. The staff was friendly and the atmosphere was pleasant. I learned that there is also a free refill system for soft drinks, great :)

I was here a year ago. This time the tables were clean, the fries were cross and sufficiently salted. The Citizen King's Crunchy Pepper Chicken was fresh and surprisingly good. The service at the counter was friendly and relaxed, so you didn't feel rushed when ordering. The ability to refill the drink is a positive differentiator from the competition. Keep it up!

Please build terminals like this, it's unbelievable.

Rarely experienced such a slow "fast" food restaurant. Inside ventilation/air conditioning broken or completely overheated.

Service was very bad, employees were rude and the food was also cold!!

I ordered something from Drive today and had to wait forever. When it was my turn, I quickly looked at what I wanted to order on my phone. The guy (foreigner) was cheeky and wanted to pester me about what was going on. Hello... first I would have to wait forever, and then he thinks he can handle me like that??? Burger King should really get rid of employees like that. That's not how you treat customers. Then I took my money back and drove...You can't put up with something like that

Why always me? I was in a hurry to take it with me. When we got home, eggs from the two Whoppers were missing and the mayo wasn't packed either. I think it's a system at Burger King. rip off

An hour before the end, an employee stood in front of the door and didn't let anyone in even though there were people inside, didn't give a reason for it or anything. At the drive-in, even at the window, we were simply ignored by the employees.

Food was cold, staff didn't want to listen, order was taken incorrectly!! This branch is not recommended

Eternal waiting time, extra sauce for the extra charge, a touch of nothing, toilets extremely dirty, smell like a train station toilet, and now higher prices. Fully recommended. Not.

2.5 hours after receipt of the order, the order is canceled without a word. If you can't deliver, don't offer it. If you realize you won't be able to do it, then let us know in good time. I could have ordered something else in that time. Now it's too late to order anything else. Find the very last people.

Attentive staff towards children

Stamm BK in Nuremberg. Employees are nice, the food comes quickly and always tastes good. Tip top👍🏼

Nothing special. Like any other Burger King, I think.

The food was actually as usual. But the tables were very dirty, as was the floor. There was no soap in the men's toilet and the disinfectant was also poor. The space for the trays was completely overflowing. Maybe there's just a lack of staff, but no thanks!

Always friendly and nice. Food is always good. Tip Top, my favorite Burger King

Please also introduce the self-service kiosk.

Last time I swore to myself that I wouldn't go to this BK again. Unfortunately he was closer and I really regretted it. 😅 As already described, the floor was stuck and everything was dirty and dingy. Unfortunately I only noticed after I ordered. I have rarely experienced such bad service. I don't even know if the guy said anything, he was super bored and almost fell asleep. Sorry I disturbed you while you were chilling. It was the only one when ordering. The food was only lukewarm (I already ate some on the way home) and the burgers were very dry. And when I got home I noticed that not only the salad was missing, but also the sauces I had specially ordered. I was really annoyed and don't understand how a store like this can be allowed to run into such a state of disrepair. He only lives through his situation. So that was it for me, there is still a chance, if only under new management. You'd better move on and find someone else! 🙂

Extremely dirty... you have to be careful not to take your shoes off when you walk and it was impossible to find a reasonably clean table to eat. I understand that things can be very stressful with such a high volume of customers, but you should be able to expect reasonably hygienic conditions where you eat. Food was okay, salad on the burger was fresh.

Pattys half raw, service outrageous and everything dirty. Lovelessly spoiled Chilli Cheese Fries, and for some reason Curly Fries in the little bag of fries. Full price charged of course...

Best Burger King in the area. Fill up your drink as often as you want with the tap. Staff always nice and polite.

Seems a bit grubby. Plant based patty tended to be too black. Ambience is not really usable.

I found some very tasty Burgers for my taste.

Once again I had another negative experience with an employee at the counter in Nuremberg Thon, Staffelsteiner Str. Letting such an unfriendly and incompetent person loose on customers... is not possible... I canceled the ordering process after the third rude and rude reaction and we left. Not the first time in this branch.

Pick up service wasn't great, long wait. Burger was below average, fries ok, spice wings very spicy but interesting. service relatively okay

It wasn't clean (no guests there) and we had to wait a long time to order and then explain everything twice

Very friendly staff - always happy to be there.

Every time you give out wrong orders. The cashier is unfriendly and it doesn't work anymore. NEVER AGAIN

In itself a typical BK. Food is now always prepared fresh when ordered. Unfortunately, what has now happened twice with the only two orders: Plant Based ordered, received normally. When the nuggets and nugget burgers were exchanged, they were happily packed into other customers' bags. Doesn't work at all. As far as I know, you shouldn't take them back at all. But packing them in other bags after we've already unpacked them... well, no comment from here.

I just wanted to get a big burger, but had to go to the bathroom first. I've had a 3 hour drive. Then a Burger King employee was also in the toilet, the colleague went straight back behind the counter without washing his hands... So honestly, the 30 seconds were too much for your colleague? Someone called the colleague “Ali”! Little guy, looks like an Indian with a mustache!

Delicious burger, as always at the King

Myself and colleagues were on site on April 6th, 2024 at 11:13 p.m. The store manager double-typed his order and portrayed him as the culprit. He also said that he wanted to expel us from the house and ban us from the house because “it was preventing him from working” because he refused to pay for things he didn’t want! In the end he complained loudly about the employer!!! It's a shame that he wanted to throw out 5 customers who were willing to pay! You don't need someone like that as a branch manager!!! Apparently there are already several similar reviews, which are most likely about the same man. I'd rather drive 20 minutes further so that I don't meet this person again, especially because he was also very aggressive and confrontational!

Myself and colleagues were on site on April 6th, 2024 at 11:13 p.m. The store manager double-typed his order and portrayed him as the culprit. He also said that he wanted to expel us from the house and ban us from the house because “it was preventing him from working” because he refused to pay for things he didn’t want! In the end he complained loudly about the employer!!! It's a shame that he wanted to throw out 5 customers who were willing to pay! You don't need someone like that as a branch manager!!! Apparently there are already several similar reviews, which are most likely about the same man. I'd rather drive 20 minutes further so that I don't meet this person again, especially because he was also very aggressive and confrontational!

I've never been so shocked by a Burger King, I was so disgusted, everything was unclean and dirty. But the highlight was the dogs sitting on the chairs in the Burger King and eating with us. I've never experienced anything like this before 😡😡😡

On March 29th, 2024 at around 8:25 p.m. I was in the drive at the Burger King In Nuremberg Thon. I ordered a Whopper and a small fries. The gentleman who served me at the food counter was really super friendly and great service oriented. Unfortunately I don't know his name, but you can find out from the roster. You are lucky to have such an employee.

Visit 03/29/24 at 7:20 p.m.: Ordering is not possible via terminals, only an outdated process exclusively in person via the cash register, which of course causes traffic jams. Very long waiting times for the food ordered in the restaurant. Staff seem haphazard and wander around. We had to wait 25 minutes for our order, which is far too long for fast food. The employee in the kitchen visibly collected waste from the back of the restaurant in bags and then went straight back to the burger production without gloves or other hygiene measures WITHOUT washing his hands. He also found it more important to make himself a burger and eat it in the back of the kitchen than to process the orders quickly. There is obviously a need for training here. Some of the burgers in the order were ready much earlier and were on display and were of course cold when eaten. Fries were cold and tasted old. No paper in the toilet, disinfectant dispenser empty, restaurant cleanliness mediocre.

This little Indian has to get out of there Totally rude!!!

For a fast food restaurant, most of the employees are very nice - I've been coming to this BK for over 10 years and it's the only burger franchise where I have the feeling that people also have fun at work. Apart from 2-3 negative experiences with an Indian employee, this is a Burger King that you can recommend with a clear conscience. #Hail the beverage refill machine. 🙌🏻🙌🏻

Dirty tables, kids menu did not have orange juice and toy offer did not match what was on the screens, staff had difficulties describing their menus… staff just chilling behind the counter…

I like to go here to get my food on my lunch break and I have to say that overall the staff is always super nice, especially Mrs. Theiner, super nice and friendly and I'll continue to come.😄

We often go to this Bürger King because the staff is consistently friendly. However, I notice that the current toy is never, but really NEVER, there. My son really wanted po, ​​from kung fu panda. The campaign started a few days ago (about 4), and there are already only 2 figures from the film left, and otherwise just old toys that no one wants. And that's how it always is. I think we'll look for another Burger King, despite the nice staff, because I find the statement that a lot of people come and only buy the toys really stupid. Sometimes people buy the same figure 10 times, said the lady at the checkout. Others will probably never have a chance. But if you want to do that, please do. Too bad.

According to the internet, open on Saturday until 2:00 a.m., based on this information I had to accept a longer journey. When you arrive on site, there is a note stuck to the drive-in counter that is only open until midnight. If you kept your opening times up to date on Google then you wouldn't drive around senselessly. Thanks for nothing!

I'm disappointed... First time in Burger King Germany, and the citizens were just dry. Almost no sauce and I don't know, but aren't the jalapeños supposed to be spicy? I was only happy with the seller, he was very nice and quick.

Very friendly staff, food freshly prepared, clean inside and out. This is my favorite restaurant alongside Eibach and Zollhausstraße. However, you should avoid the Tillypark restaurant, where so much is prepared in advance that the food is always cold. And you should also avoid the Burger King in Schwabach. In addition to cold food, if in doubt you will also get a fine of 30 euros if you stand in the parking lot longer than desired.

What can you say about BC, you get exactly what you expect, which I really liked that you can still order the classic way here. Which has now become a rarity

Hamid is your best employee!!! He is super friendly and accommodating every time I go to your drive-thru. That's one of the reasons why I always enjoy coming to you.

Actually not a bad location. But roomy small. Difficult to find the entrance. Only a few parking spaces for such a big city. But if you are very hungry, you can survive with it. It is rather unsuitable for a long stopover.

I ordered a “Double Steakhouse”. I got a “steakhouse”. When I subsequently complained, the employee said it was my fault because there was no "Double Steakhouse" on offer and that I would have to inform myself better next time. Of course, that employee could have communicated when placing the order...

Unfortunately, cleanliness was also lacking in this BK. The burgers were only lukewarm and the onion rings were soggy.