Burger King in Nürnberg

I ordered a meal from a counter employee. And she tried to rip me off. It was once again under 1 euro, but it's the principle that counts! Taking 1 euro more from the customer for one meal or losing one customer forever? Which is more profitable for Burger King???!!!

Absolutely terrible. Ordered at the terminal for almost €20, and after waiting for over 20 minutes, I asked about my order. At first, they claimed the food had already been served, even though the order number was still displayed as "Preparing." Since I had to catch a train, I wanted to cancel the order, but it wasn't possible because I had ordered at the terminal. I had to leave without food because I would have missed my train otherwise. Thanks for nothing.

Here, you experience the opposite of a chain restaurant... The employees are very disorganized, and the wait times are ridiculous. They're definitely calling it fast food, so after a 25-minute wait, you barely have time to eat. Unfortunately, it's well known that things aren't going well here, but they should train the staff better or motivate them to work better. At another location, this branch wouldn't stand a chance...

I ordered a big King and long chicken and got a chili cheese and crispy chicken

They gave us the wrong size of potatoes that we ordered. There is nowhere to even wash your hands after the road and after eating. They also don't give you napkins. I don't recommend it.

You can't charge your phone. The food is not tasty. There is no toilet or napkins. You eat with dirty hands.

Horrible. You get cold food (burgers and fries), and when you want to exchange it, you don't even hear an apology! The last time I was at Burger King was in Nuremberg!

Unfortunately, I can't give a higher rating for my visit on August 5, 2025, at approximately 0.40. I ordered at the ordering kiosk and customized my burger. Nothing complicated. So the chef should have had clear instructions. I removed the things I didn't like from the burger, like the sauce. Instead, the cheese was left out, but the sauce was still on it, of course. And I got it after waiting almost half an hour, while many who came after me had already received their orders. And the ambiance? There were a lot of people waiting for their orders. They were harassed by a very drunk, very tall man who couldn't communicate at all and walked through the restaurant more like a zombie. He either wanted food or change, I don't know exactly. He couldn't speak anymore, and he really forced himself on people. The staff completely ignored this and didn't intervene, failing to protect the paying customers. After ordering at around 12:40 a.m. and not receiving my order until around 1:07 a.m., I unfortunately couldn't even complain because I had to catch the last subway at 1:12 a.m. So I basically ate fries for 15 euros.

I've been waiting for over 15 (!!!) minutes. I've never experienced anything like this before. The Big King is cold, I got regular Coke instead of Diet, with ice, not without as ordered... Really not recommended!!!

Good service and fast food. Overall, very satisfied.

We waited 20 minutes for our food only to get some of the wrong food and miss our train

Mrs. Sebastian was very unfriendly

Excellent, upscale service and clean food that deserves 5 stars

As lame as almost all Burger King

You wait forever for your food, then they grab a random menu, only to then push out four or five items at once. The food is cold by then and doesn't really taste good. Price/performance ratio in this restaurant is abysmal. COL is expensive, but perhaps during peak times they could put a few more employees on shift to ensure better service and better quality, including hot food!

Definitely go here, there was the best service, the tastiest food and the nicest atmosphere in all of Nuremberg. There's also always a homeless guy named Ali who sells weed, good weed at a good price (an insider tip).

The food here at McDonalds is an absolute must have. The music is louder than my dog warning me of people walking past my doorstep. We had the McChicken Burger and the Veggie Nuggets. Props to McDonalds for making them taste like real chicken! The (Iced) CARAMEL (Latte)was VERY TASTY. Hope to be back soon. Still wanna try the McFlurry!! Heard it’s really good after a Happy Meal.

I went to Burger King again, and what can I say? It was absolutely delicious! From the very first bite into my burger, I had a veritable explosion of flavor in my mouth. The combination of juicy patty, fresh vegetables, and perfectly balanced sauces was simply unique. I was particularly impressed by the extravagant selection; there really is something for every taste. My meal was a real feast from start to finish. The fries were also super crispy and served hot, just the way I like them. The service was fabulously friendly, fast, and attentive. I'll definitely be back. Burger King remains my first choice when I'm craving something really good.

The food was okay. Unfortunately, it took a while. So, it's not exactly fast food. I find it a little disappointing that there are no private restrooms, so you have to use the one in the station, which costs money. But unfortunately, that's becoming more and more common elsewhere as well.

I'm absolutely thrilled with the Burger King at Nuremberg Central Station! Even though it was quite busy, the service was super fast and the employees incredibly friendly. My burger was perfectly cooked, piping hot and fresh, and the fries were simply amazingly crispy. I honestly didn't expect to get such good fast food at a train station. It's truly amazing—I'd happily eat here again anytime!

We just wanted a quick bite to eat, but had to wait 30 minutes for two cheeseburgers. The food was already cold. There were so many employees there, but it still took forever.

It seems that it was spoiled food because my boyfriend and I ate it and since then we have had severe stomach pain, nausea and bloating

After many years of completely avoiding BK because of my last experience, I wanted to try my luck again today, especially since I saw that they now have ordering displays where orders can't be misunderstood. It was nice and quiet, though, and two nice ladies were waiting at the counter for customers, so I went straight in and ordered my favorite burger, a long chicken, with fries. It worked perfectly and was prepared very quickly. So delicious. I'm looking forward to enjoying good burgers with you again. 😋 But I'm wondering: Do the displays support scanning traditional paper coupons?

Dear Burger King Team, I would like to complain about the inappropriate behavior of an employee at your branch in Nuremberg Central Station. I was there today, July 7, 2025, at approximately 6:25 PM, and wanted to order a monthly special. I simply asked if it was possible to omit the hot sauce and spicy ingredients. However, the employee in the white shirt was extremely rude and irritable. She told me something like, "There's no such thing. If you want that, you'll only get chicken and bread. And if you have a relative who works here, they should make you an order like that." I was very surprised by this reaction. I was just asking politely and didn't want to upset anyone. When I asked, she explained that other options were available, but more expensive. I explained that I had placed the same order twice yesterday – at a significantly lower price. Today, a portion cost almost €10, which surprised me even more. I asked to speak to the store manager, but she said she was the boss – in a very disrespectful manner. I've worked at Müller in the Bahnhof-Drogerie (train station drugstore) for almost five years, so I'm a regular Burger King customer. That's why this incident is particularly disappointing. I request a statement and clarification. Thank you in advance. Sincerely, Mustafa Albaidhani

Don't really understand the low rating. Yeah, the food is bland but it's Burger King, not a fancy restaurant. It's clean, plenty of seats, order was ready fast.

The burger was very poorly made (it looked wet) the place was dirty,

The traditional Burger King, fast food that gets you out of a tight spot. But I give it 4 stars because it doesn't have air conditioning, so it gets very hot in the summer.

Unbelievable! They're starting to argue with me over packets of ketchup. Good service is definitely something else...

In terms of presentation, the Bürgerking isn't bad. Well located and reasonably reasonable prices. No customer restroom, so €1.50 at the Sanifair is a bit ridiculous, but what can you do? I ordered a "crunchy" burger or whatever it's called and just got the standard burger. The onion rings were sticky and greasy (greasy -> good; difficult -> yuck). The milkshake was the only thing that somewhat appeased me. Unfortunately, after a while, my stomach started to speak up and gave me a final assessment of the food. Let me put it this way: if you don't mind questionable food and can handle it, go ahead. But otherwise, not even remotely recommendable. Better to get something really fresh from the bakery. Long story short. Better to go somewhere else to eat or wait for the quality to rapidly improve many times over.

Too bad, happens often with tortillas at this Burger King, my order number 775, today, June 27th, around 9 p.m. I ordered crispy ham tortillas, but I got chili cheese tortillas instead. I told the employee that I had received the wrong order. He was nice and said I should wait a moment, then he brought me another tortilla, but it was the chili cheese tortilla again. Unfortunately I had to eat it, I think that's a shame because I come here with a certain expectation and then I'm disappointed. And this is the third time.

I haven't had this burger in a while!!! Thank you so much!

Really. Everything was very good. I saw the ratings and was hesitant to eat here. But everything was very good. 5 stars, well deserved.✨

Easy ordering process, quick delivery, certain level of taste.

Approximately 12 ordering terminals but only one person to put them together lead to waiting times of 20-30 minutes.

Unfortunately, there is always something missing from the orders and if you forget to look at your order, something may be missing - unfortunately, this happens very often here.

A holiday in Germany, or at least in Bavaria, packed with vacationers, travelers, metalheads, and locals. I didn't see the place dirty, nor the tables vacated by people who had just finished eating. And that was before 12 noon. The salad is fantastic, and the toy...for me. It's interesting that you can still order and/or pay at the register. If not, on the screens, in German, Turkish, English, Spanish,...

I find the sandwiches not as good as in France, the service is very slow.

Good place, but the view is deplorable. Too hot, slow workers, and you sometimes wait 30 minutes for an order. People also give you strange looks.

Ordered a vegetarian pocket - got one with meat...

The employees are very rude! I understand that it's not easy for them either, but they depend on us! Because of this, I order more food and go to restaurants less

Soooo, So first of all it should be said that you get what you expect here. Not a gourmet 3 star meal, just fast food. But it becomes problematic when that almost disappears. Ordering at 8:55 p.m. and then not having any food in your hand at 9:15 p.m. and missing the train because you've already paid €20 and never see it again is really annoying. Especially when the next train doesn't arrive for 40 minutes...admittedly BK can't do anything about the public train network but 20 minutes for a burger + fries at prime time...well. Now comes the really annoying thing, I can understand that not everyone can understand this, but everyone wants to get what they order. Ergo, if I order a plan base wopper, then wait 20 minutes for it as usual, only to find out on the train at the end that it is not plan based...then I just threw €6 out the window.... In general, in the two visits to BK Hauptbahnhof it cost me almost as much as a visit to a nice restaurant, but unfortunately with a lot more worries and no possibility of having my food returned. All in all, I think it's great that they're trying to offer affordable vegan food with solid quality. Unfortunately it only reaches the guest every now and then.

BurgerKing/FastFood locations are there to provide a toilet at train stations. This BurgerKing has no toilet and therefore no consumption of inferior products.

It took forever. Fries were forgotten. And it's Nuremberg HBF, what kind of ambience should you expect. “Almost” doesn’t mean anything here. Yesterday I waited almost three quarters of an hour for my food. Absolutely bottomless.

Waiting time is far too long. Over 20 minutes

Even one star is too many. Ate a Whopper menu yesterday. Shortly afterwards the vomiting started. All night. Thank you for that

Good burgers. But unfortunately much too warm. It's like a sauna while waiting.

The meal took 30 minutes to prepare! I had 45 minutes to change my train and almost missed it because the employees were working at a snail's pace. All with a migrant background and half asleep. There's no way I'll ever come here again, that's a cheek.

Burger King never disappoints! I had the double patty Whopper, and it was absolutely delicious. The beef was juicy and flavorful, the veggies were fresh, and the sesame seed bun held it all together perfectly. Highly recommend!

The food was okay, typical Burger King. But what I didn't like is. I ordered at the checkout and the employee greeted me nicely. But first I touched the money with my hands and then and then I touched the fries with my hands. It's great that you have tables for travelers where you can charge your cell phone via USB. Unfortunately all the tables don't function... There wasn't much going on, but the garbage trucks in the lobby were all full, so unfortunately I had to leave the tray on the table like many other people. But the three ladies behind the counter have time to chat.

Basically it's okay - but what doesn't work is the unfriendly cleaning lady who wants to throw you out of the shop at night and speaks stupidly to you. Happened on April 18, 2025 at 1:00 a.m. - if someone doesn't feel like working, that person should stay at home and not talk stupidly to customers.

Mr. Khalil and all the employees did not have gloves on their hands, but I said that they need gloves and she has no interest

Doesn't even have a tolete and that's in a big city in Nuremberg... really sad...

It was November 2024 when I visited the place. The food was genuinely good, but the fact that the immigrant lady at the counter would insult me in the name of "Woher kommst du aus? (Where are you from?) in a subtle way, even when I am speaking German is completely unpardonable!

Burger tasted like a cookie because the bun was so hard. Simply disgusting!!!

Tested multiple times. Food quality in the lower range of Bürgerkings. Lettuce is brown, tomatoes are falling apart and are definitely no longer fresh. The burgers themselves are “okay”. But food is ready quickly and employees are friendly.

Very long waiting time for takeout

On my trip to Hungary I stopped briefly at Nuremberg train station. Burger King has a very high standard. The ordering machines simply work perfectly and the service is also very good. My food was prepared quickly. The nuggets were very hot and delicious! But it was a bit noisy in the store.

Ordered 2 menus yesterday but got them completely mixed up and things were missing. Employees speak German poorly. One of the worst Burger Kings I've ever been to!! 😒

Two words to describe the burger king at the Nuremberg station, DIRTY, and DISGUSTING, the workers, preparing orders without gloves, touching the meat with their hands, and upon entering a horrible smell of sweat and armpits, yes. I doubt I don't know how people can come in and eat the food from that burger king, regrettable!!!!

Two trays of burgers at the counter are not picked up for over 20 minutes - the boss puts the burgers back with the fresh other burgers - for the next guests

Now after the renovation, things look completely different here. You can sit down here and eat a few burgers. For all veggies there is a nice note somewhere: Veggie patties may be fried on the same plate as meat patties. This is of course an absolute no-go and almost makes the veggie patties obsolete. Guys, please fry this on your own grill, it's not rocket science.

Everything is okay so far, but it could be better. Burger was a bit "squashed" in the packaging...

Caution! If you're in a hurry, don't order! You wait about 30 minutes for the food. I also find it very unprofessional that orders are not processed after they have been received. This would be especially important at the train station (you are leaving)!

I'm only giving it 3 stars because I think it's great that Burger King offers so many meat-based alternatives, and I have to admit, it was very busy. Unfortunately, the wait here was unbearable, especially at the station where people are catching a train. The organization seems very chaotic; I've rarely seen anything like it. We waited over 20 minutes for our order. I ended up leaving empty-handed because my train was leaving. Please work on the organization/training of the staff!

Over 20 mins for a fast food restaurant! Not the service you would need in a train station… recommend going some other real fast food restaurants in the station

The food was good and prepared quickly, and the staff were very friendly. Unfortunately, some of the tables were very dirty and had a lot of trash on them. Someone should come by more often and check. Otherwise, a good fast-food restaurant!

David Tao’s songs are not played here, bad review🤣

There's a man pee in the restaurant

Never seen such an unhygienic branch, the staff is inadequate and often seems overwhelmed. Very rude treatment of customers. Been there several times and an order has never been complete the first time.

Worst place in the station to try to get food. After ordering, you wait in vain for your food. The staff is very unfriendly.

Sin. I ordered a 3 euro sandwich as a snack and waited 27 minutes. I informed the staff about the delay but they refused to refund me. They explained to me that the room was full of people ordering (I'm not blind and work in the restaurant industry), but the sandwich I had ordered was sitting there behind the counter, waiting for someone to come over and bring it to me. People ordered from me at the counter and were the first to finish their drinks and chips. Sin. I had to make a scene at minute 27 because I was losing my patience as I watched two kids order at the counter, pay at the register... and pick up their food, eat, and then leave while I'm STILL WAITING FOR SOMEONE TO HAVE MY SANDWICH. Too bad, too bad, the sandwich was lukewarm and only tasted like caramelized onions, which you usually buy for 3 euros for a 650 gram bucket, and it was only lukewarm because it had been waiting on the grill, otherwise it would have been frozen after all that waiting. It was waiting the whole time and it took 27 minutes before one of the 6 employees noticed that number 076 was a SANDWICH that had already been in line for 27 minutes.

The worst experience for this Burger King, more than 25 minutes waiting (maybe because of the bread baking machine out of work), but finally I got wrong burger from what I ordered, and also no dressing and fork for the salad..no willing to come again.

It's like urine and you can't even eat your food in peace. I think the health department should inspect the branch as quickly as possible. I've really lost my appetite.

They legit kicking peoples when its restaurant empty, and you eating 2h before in this restaurant xd i eat here i pay here and they kick me when restaurant its empty because i dont know why… its not normal :) i just waiting for BUS and eating here before:) this GirlCleaner making here a big problems but food and workers are good, only problem this girl cleaner!

Hey Burger King 2.9 out of 5 stars, you're getting mediocre. Your employees are disinterested and don't pay attention to the fact that I mention without rocket salad or onion that I am allergic. They put rocket salad in my burger. While we are eating, the cleaning lady asks us to lift the tray so that she wipes the tables. There is a very poorly trained manager.

We stopped here because it was across from our hotel. The food was standard Burger King except there were a few different items. There were a good number of plant based food dishes and some Mexican style burgers

Staff terrible!!!! Cleaning lady takes pills and packaging from you while you haven't even finished eating!!!! And then says: "Do you want to stay here? Buy food again!!!! You can eat the rest outside!!!!" Simply terrible!!!! You are simply thrown out or you have to buy something new to eat every 15 minutes!!!!! Never again!!!!

The sandwiches were small and didn’t meet our expectations. However, they were prepared quickly. The atmosphere was nice.

The last time you couldn't get an order right! How can you forget the 2 burgers?? Every time something is missing!!! Unbelievably never again!

There isn't even a toilet to just wash your hands??? After all, you're walking around the train station and you just feel the need to wash your hands before eating. How did they survive the Corona period?

The food is good, the staff is nice, but please wear gloves for hygiene reasons

20 minutes waiting time for completely standard menu and absolutely dry burger for a total of 15 euros. Incredible.

That was the worst Big King ever. Cold and dry. Then I had diarrhea, which has probably been in the store all day. €11 kicked in the bin

Friday evening. The store is busy but not overcrowded. Although various tables are not occupied by customers (see below), an order without special requests takes over 15 minutes. The food meets the expectations of BK. What makes the stay very unpleasant, however, are the numerous obviously homeless people who use the shop as a warming room. In principle, of course, it doesn't matter whether someone is there to eat or kill time. Unfortunately, many of those present in this group are characterized by difficult social behavior. Severe lack of personal hygiene, staring at people, sitting at the table without being asked, begging for food or rummaging through the trash, and last but not least, talking loudly and disturbingly to oneself. Unfortunately, this does not contribute to an atmosphere in which you feel comfortable as a guest. Or you want to leave your luggage etc. unattended at your seat so you can quickly pick up your food from the counter. The neighboring McD. has this problem under better control, even though it extends over two floors. The trick seems to be to have more employees on site in general, and in particular those who don't care about everything.

Was there at lunchtime, very clean and the food is fresh and hot. Best BK branch I've been to so far.

At first glance, the Burger King restaurant makes a clean and well-kept impression. The decor is modern and inviting, and the self-service kiosks are conveniently located. While I haven't tried anything, it seems like a solid choice for a quick snack. A neutral review as I have not personally experienced either the quality of the food or the service.

It’s a Burger King, not fine dining. Don’t expect the best burger of your life here—if you’re after higher-quality options, downtown Nuremberg has plenty of great regional restaurants and a major US burger franchise worth trying. That said, the food quality is decent, especially if you enjoy the signature flame-broiled flavor of BK’s patties over the standard reheated ones from the competition starting with an “M.” For a quick fix, it’ll do. Service needs improvement. Orders often take 10–15 minutes or more, and custom requests are frequently mishandled. Avoid this location if you’re in a rush or need to catch a train. Atmosphere and cleanliness: The recently remodeled interior is functional and usually somewhat clean, with booths and barstools. However, the presence of homeless individuals occupying seats may make the experience less comfortable. This isn’t a spot to linger—just eat and go.

I don't understand negative reviews here. Of course the restaurant is always full because it is located in the main station. But if you are patient to wait 15 minutes you can easily pick up a good meal. The tables are cleaned regularly.

Find it scade how the citizens are

Cheeky and cheeky staff in the dining area

When asked whether the cheese and sauce on the plant-based burgers they ordered were vegan, the answer was annoyed with “yes, everything vegan, everything plant-based”. When I asked again that, as far as I knew, BK didn't have any vegan cheese in its range, the mood became slightly aggressive and the gentleman at the checkout said again "the cheese is vegan". Then I did some research myself and found that there is still no vegan cheese and the sauce on the burger is not vegan either. So you can find vegans annoying and hate them, for whatever reason. But this can have extreme health consequences if you have allergies. Please train your staff wisely. Plant-based is not the same as vegan or without milk/egg. And if you don't know for sure, you can always look at the list of ingredients, which should be included in every BK. I worked in the catering industry for many years... knowing what's in the dishes is an absolute basic standard.

Unfriendly collector Throws people out straight away, and very, very cheeky.

So personally I can't complain too much. The staff was friendly, the order was ready quickly and it was clean. It's difficult to judge the ambience because we're talking about a Burger King and not a toque restaurant with a dress code. The restaurant is in a train station building, but in a clean and architecturally beautiful train station from 1844. The only thing that bothers me is the fact that there are no toilets in the restaurant itself and you are forced to use the station toilets. These are a short distance away and you pay €1.50 to use them. What should be highlighted positively, however, is the fact that they are clean. Unfortunately, this cannot be said about most toilets in Burger Kings.

I have eaten at other Burger King restaurants in the city but this one is not as good. I also found street people who were causing a disturbance

Ordered 20 chicken nuggets and got 20 chilli cheese nuggets..... However, you could make a dementia flute in the back.. gladly again!

Where to start. Smashed menu screens, rude staff. Dirty, no where to sit. Huge queues, food was cold. Abysmal experience and I'm amazed I didn't get ill from the food. To add insult to injury, overpriced. Daylight robbery here.

Friendly staff and good service. 10 times better than where I come from...

The food is fresh, the service is fast, and there were a lot of customers. The cashier at the checkout was very nice, Danny, and he made sure everyone was served quickly. Kudos for needing people like that

Toulettennutzing 1,50€ und einmal schön bis ans andere Ende des Bahnhofs laufen... Essen abgestanden und geschmacklich 4-. Mitarbeiter insbesondere die Geschäftsleitung unhöflich bis unverschämt. Ist eskaliert bis DB security sich eingeschaltet hat mit dem Hinweis lieber zu MC Donalds gehen. Traurig.

Quite quick to prepare despite over 20 orders, but you should allow some time just to be on the safe side. Unfortunately I received something wrong, but it was exchanged immediately after I noticed without any problems! Employees are very polite.