Burger Heroes Reeperbahn in Hamburg

Wayyy too much sauce in the burger

The food is super delicious, But the service, cleanliness and music were subpar

The French fries didn't taste much, and were sticky because there were leftovers from other food in the fryer. The cheeseburger tasted ok for the price, but the hygiene was not top notch. They used the same black gloves to touch raw, cooked food and their own clothes.

3 words are enough to describe Burger Heroes: good, tasty & inexpensive

Solid shop with good and reasonably priced burgers. It was very tasty, the ordering time was very short and the prices were reasonable, as mentioned above. The ambience was also nice for a burger joint! You can go there if you fancy a quick, hearty burger

Great burgers for little money, music way too loud and you wait forever for your order. Still 5*

Food delicios. Staff was cool. We were very cold inside the place. A warm room climate would be more pleasant for eating.

Clearly a 5 star rating. Super nice service and the burgers taste great

Simply great. Great food is super tasty and prepared super quickly. Super friendly staff 🔥🔥

Really surprisingly good!! In the middle of the Reeperbahn, close to Davidwache. We just wanted to grab a quick snack somewhere and didn't really expect much. The shop looks inconspicuous, there aren't a lot of frills inside either - but hey, the burgers were really great! The rolls were juicy, the sauce was nothing special but absolutely solid. The meat was fresh and really good 👌🏻 Fries were also great and even seemed fresh and not frozen (information without guarantee 😄✌🏻) You can while away the waiting time with a game of Super Mario on a tube television. Kind of cool. Thank you guys, you are now a safe neighborhood address for us.

While we are ordering we are told to hurry up even though we have been ordering for 2 minutes and 3 menus for 3 people. Not recommended in an impertinent tone as if we were eating there for free!

Unfriendly service and long waiting times – disappointing! I was at Burger Heroes recently and wanted to place an order for six people. After waiting in line for 45 minutes, I was finally able to order - but as soon as I placed the order, the employee behind the counter told me in an extremely rude manner that we were taking too long. Instead of serving us friendly, I was turned away in the middle of my order! For a restaurant that calls itself “Heroes”, I really expected more. If you can't handle large orders, you should consider how you deal with customers who put up with extra long waiting times. This kind of service is really disappointing and I will think carefully about giving this store another chance in the future. Especially in front of me, the customers were drunk, they were served normally, but just because we had a larger order, the burger fryer went shitty! Really rude! The tone was very unpleasant.

"It's best to eat directly on site instead of ordering - the extras are always forgotten! I've ordered extra bacon three times now and never got it, even though I paid €1.20 extra for it."

Burger is great, but it would be nice if Coca Cola was no longer sold, only Fritzcola... until then, unfortunately, many people will no longer #boycott

A good burger joint for the neighborhood. The ambience is simple and so is the service area. There is a Nintendo with Super Mario in the waiting area, which makes the waiting time very pleasant. The burger selection is good, rather classic and not elaborate. Unfortunately the meat was a bit over-seasoned and overcooked, but overall the burger was tasty. The price/performance ratio for the fries is not good, but they taste as they should and they also have a good standard selection. The milkshakes are good but the price/performance ratio is not convincing either. Basically a good burger shop that I can recommend.

The fries were so deliciously crispy!

Great burgers. Mega tasty bun and the meat is juicy. In addition, the fries taste like potatoes and not like a deep fryer. I'll definitely come back.

The burgers are very good but the fries are terrible, if you can even call them fries, they are more like fries crumbs.

It's more spectacular for a burger joint, but the price was definitely manageable. The same applies to the noodles

Stable burgers good price and got our cell phone back which we forgot 😂

Never again. Unfortunately we didn't like the food or the service, you wait a lot, far too long for lukewarm, average burgers Absolutely not understanding hype.

Price-performance ratio is right here, food is 👍

The burgers are delish plus the fries and the staff are quick and efficient in getting the orders finished. I recommend 🎀

Delicious burgers, but unfortunately Coca Cola etc. is still sold here. That's why I won't come back until ONLY FritzLimo and thirst quenchers are finally sold!

What was going on? The last time we had juicy, thick burger patties was in September. Now, yesterday they were dry, flat and only half a centimeter thick - didn't you buy enough meat? Austerity measure? I found it a rip off. Thank you, not like that.

Perfect place for a great burger. Dips and fries really great.👍

The burger wasn't that good. The service was so bad, they tried to scam us and charge extra for a mistake they made. I asked for a vegetarian burger and they gave me one with meat. I ended paying both to end the bad situation as quickly as possible and go out.

Chic burger joint. The outside spaces are very close to the street or the parking spaces for suppliers. The food is good. The staff seems to be interested, but they can't seem to convey it. The disadvantage of such Insta hotspots is that you can easily lose customer loyalty!

Fries were very good. Burgers good too. Price performance is mega! Cheeseburger in the menu 10€

Very good burger and great fries. Moreover, the price is affordable, what more could you want? Oh, beers, but we mainly judge the food 😅 I recommend it

Best burger I've ever had and incredibly cheap

Was on vacation in Hamburg and was therefore in the store for the first time. The cheeseburger was really world class, I have to say. Never had such a great burger. Patty was very juicy and had nice roasted flavors. Tasted partially caramelized. Really good. Price €5.60 unbeatable. Please keep it up!

Great burger and so personal that you are called by your first name when the food is ready. But you should know that there is no beer for sale.

If you want to eat burgers on the Reeperbahn then here. Sooo delicious

Nice, quick service. Taste top. Price-performance unbeatable. For me as a tourist, a great food spot.

Were there on a Saturday afternoon and came across your shop while walking. All I can say is a great decision, super tasty and a great ambience

Very tasty for the price, I can only recommend it!!

I don't like the food that much, the staff are good. Ambience ok too.

Ambiance could also get 5 stars - at least early in the morning at half past twelve 😋

Delicious burger 🍔, the fries are ok. In terms of price, everything is right, but the atmosphere is not that inviting.

Recommended place to eat a good burger with chips at reasonable prices. Consider that it is in the red light street of Hamburg so it is a very busy and chaotic place in the evening. Recommended for an "informal" and quick dinner. Chips good but not excellent, sandwich fully approved. Staff not very organized in taking orders and serving (perhaps they didn't understand English well)

Very good and recommended burger shop!

Great food and high-quality burgers. Fast and good service.

Great burgers and open long for hungry after drink bite. Simple and good food.

Very tasty burger and fries. The prices are really fair and the quality is good too. All in all we can recommend it

I recommend there are no better ones in Poland

By far the tastiest burger, the prices are so cheap compared to what you get. Truffle fries and sweet potato fries simply taste completely different and delicious! Despite the store being full, the staff is very courteous and quick. What I think is great: it is a family-friendly atmosphere but also ideal for togetherness. We always enjoy coming back. Location can be easily combined with a walk at the Landungsbrücken.

One of the best burgers I have ever tried

Very good burgers and service was quick and nice.

The onion rings are real onions fried but very oily The hamburger steak is tender but on the thin side The music in the restaurant may be very loud to match the atmosphere of the Reeperbahn. The food is served on the spot using a caller. You can't hear it at all. It feels like the employees' voices are going hoarse.

I recently had the pleasure of dining at Burger Heroes in Hamburg, and it’s safe to say they’ve earned their name! From the moment I stepped inside, I knew I was in for something special. The atmosphere is laid-back yet stylish, perfect for enjoying a meal that’s anything but ordinary. The menu is a burger lover’s dream, with a variety of creative options that make it hard to choose just one. I decided to try their "Heroic Burger," and it was nothing short of legendary. The beef patty was cooked to perfection—juicy, flavorful, and with just the right amount of char. Each bite was a perfect balance of textures and tastes, from the crisp, fresh lettuce to the gooey, melted cheese. The toppings were thoughtfully selected and piled high, adding layers of flavor without overwhelming the burger’s essence. What truly sets Burger Heroes apart is their dedication to quality. Every ingredient tasted fresh and premium, from the perfectly toasted, slightly sweet brioche bun to the homemade sauces that added a unique twist to the classic flavors. The attention to detail here is evident and much appreciated. The sides were equally impressive. I opted for the sweet potato fries, and they were crispy on the outside, soft on the inside, and seasoned to perfection. Paired with a local craft beer from their impressive selection, the meal was nothing short of divine. Service at Burger Heroes was outstanding. The staff was friendly, knowledgeable, and clearly passionate about their craft, making the entire experience even more enjoyable. Whether you’re a Hamburg local or just passing through, Burger Heroes is a must-visit. They’re redefining what a burger can be, and I can’t wait to return to try more of their creations!

The food was really bad and the service guys were probably very unlucky in their thinking. If I could give less than one star, I would.

Actually a nice restaurant with reasonable prices and a good atmosphere, but unfortunately the smash habit was rampant here, so the meat was extremely dry, just leave it alone, normal patties and you would have gotten 5 stars.

Fast and tasty. The burger is also recommended.

Loved this place...great food...well worth a visit

Unfortunately, pretty much the worst fries of my life. Completely cold, stale & just greasy. The truffle mayo didn't taste particularly tasty either. Hardly any truffle taste and just the taste of fat. So really a pure disappointment. The burger was okay, but not particularly good either

Absolutely top restaurant, burgers taste super delicious, and the price is incredibly good, most burgers cost €5.20-8, and they are fresh and have an absolutely reasonable size, can only be recommended, and the waiting time is one a few minutes, price performance absolute 10 out of 10👍🏻

Excellent burger, very spicy and very cheap

Super tasty burgers and fries at great prices, got the food very quickly. Staff is friendly. One star deducted for the ambience outside, but comfortably furnished inside.

Burgers at their finest……1a……highly recommended! A must-have whenever we are on site!

Delicious food for basically everyone. Nice people, cool and good ideas when setting up.

Guys, the store SHOCKS! The cheeseburger was crazy

It was our favorite place for burgers in HH, but unfortunately they've totally fallen short. Staff seemed very stressed. Fries were cold and unfortunately not tasty and the burgers were totally dry and fried. There is no cutlery left and mayonnaise in plastic bowls. It's a shame, we really always enjoyed staying with you when we were in HH.

Best price performance in the city. For €10 you get a burger drink and fries. You can't complain about the taste. You have to have done it

Delicious burgers at low prices. The price-performance ratio is definitely right here. Had a cheeseburger and chili burger, both very tasty and under 6 euros each. Service was also good. Bottom line: worth a visit.

Super tasty burger, you can watch it being prepared. The concept is to order at the counter, pay for drinks, take drinks from the fridge, wait until you are called and the food is ready in no time. Definitely suitable for a quick snack. Prices are reasonable in our opinion!

Good products and nice places but not very pleasant servers.

Burgers are actually great and are served quickly. Were here years ago and the quality hasn't deteriorated. Keep it up...👍🏻

The burgers and fries are actually always good. You really don't need to order onion rings or chili cheese nuggets. When I was asked if I liked it and was honest, they shrugged their shoulders and didn't respond further.

6! “Crew members” didn’t think it was necessary to serve us for 20 minutes, even though there were only exactly 7 guests in the restaurant including the two of us. We only waited so long because I really wanted that halloumieburger. It was pretty good too, but that was it.

Mega tasty burgers that are freshly prepared and not too expensive. The fries and sweet potato fries are very good and there is a large selection of different dips. It's definitely worth a visit.

Mega burgers!! The double smash is highly recommended. And if you have to wait a little longer, you can sweeten your time with a game of Mario World.

Absolutely 5 stars taking into account the prices! The service was very quick and efficient. Good quality beef

Super tasty, very nice staff, we would love to come back

Very tasty, everyone has to come here, everyone is very nice and good prices Burger heroes is a must

The food: The fries, the burger, the sauce, everything 10/10, nothing to complain about. The price in relation to the performance is also absolutely top. I have never eaten a better burger. The service is quick and the order was prepared flawlessly. The ambience seems a bit untidy and, in my opinion, loveless. But the food is 100% worth it. My first choice anytime I spend time on the Reeperbahn at night.

Delicious smash burgers and delicious fries, but the restaurant itself is very loud because it is an open kitchen and the music is also very loud. In general, the ambience is not for a quiet restaurant visit, but more for a quick/fast food restaurant. The employees are rather unfriendly and it is a stressful atmosphere, if you can put it like that. So I highly recommend a burger on the go, but not to sit in.

The burgers are absolutely amazing! Really delicious and perfect to my taste. You can't complain about that at all. Service like you would expect from American chain restaurants. Order at the checkout and when called, you can pick it up. The very warm drinks from the fridge and the crappy music that was way too loud were a bit of a shame.

Really tasty, large portion, everything clean and tasty

Good selection, reasonable prices, nice staff! Self service.

I went to the Reeperbahn at night for a snack after work. The journey sucked but it was definitely worth it. I ordered two different burgers and onion rings. Quite expensive but worth the price, despite the late time and crazy customers, it was 1a burgers. This was certainly not the last time I eat there, I can only recommend it. However, they could be less stingy with the onion rings. Despite this, and despite my misspelled name on the bill, 5 whopping stars.

Funny event because of everything surrounding it. Burger really tasty with the knowledge that you can actually press minced meat as thin as a pancake. Price performance but absolutely in relation. Gladly again @

The food is always very, very good. The burgers are amazing and the fries are very crispy. Personally, I think the sweet potato fries are even better. The price is also right for the products. The menu is definitely worth getting. The service is always very cool and polite and creates a relaxed atmosphere in the restaurant. So we can only recommend it for any location!

The place is quite simple, clearly fast food. The bad and greasy burger. The meat is not very strong, very flattened and a little burnt. You can feel the dirt on the iron. We ordered onion rings, which were also fried in a dirty and very reused oil. We left with a stomach ache.

The burgers are top notch. Food must be picked up at the counter. Prices are really cheap. The toilets probably haven't been cleaned for a while

Nice shop, fast service. Delicious

Way too loud gangster hip hop. My burger was very done, my children's was great. Fries and the sauces are good

Fantastic burgers, fries, and milkshakes. Everything hit the spot and I love that they are open later when everywhere else is closed.

Go in. Short waiting times. And after a few minutes you have a delicious burger on your hand. The price-performance ratio is great. Quality of the burgers and fries I tried too.

Really good food! The music was way too loud though! Would love to come again!

Do your health a favor and don't go to this place. I ordered a mushroom burger with fries and blue cheese mayonnaise. As if that wasn't enough, with the atmosphere leaving something to be desired, the stale bread, the burnt meat and the fries in 84 year old oil, the blue cheese was LAZY! When I went to complain they told me that's how the sauce was (it's one thing that blue cheese has a strong flavor, but you know when it's rotten). We told them to try it themselves but they denied it was fishy and they refused and just told us we had to buy another sauce. And to top it off, the bathrooms were flooded with smelly water. A total attack on health. ___________________________________ Do your health a favor and don't go to this place. I went and ordered a Mushroom Burger with fries and blue cheese mayo. As if it weren't enough with the atmosphere that leaves a lot to be desired, the dry bread, the burnt meat and the fries in 84-year-old oil, the blue cheese was ROTTEN! When I went to complain, they told me that this was what the sauce was like (it's one thing for blue cheese to have a strong flavor but you know when it's rotten). We told those who attended to try it themselves and they denied that it was rotten and they refused and they only told us that if we wanted another sauce, we had to buy it. And the cherry on top of the cake, the bathrooms flooded with stinky water. A total attack on health. ___________________________________ Haganle un favor a su salud y no vayan a este lugar. This is a mushroom burger with papas and blue cheese mayo. There is no fuera suficiente with the atmosphere that deja mucho que desear, the pan second, the carne quemada y las papas fritas en aceite de 84 años, the blue cheese estaba PODRIDO! Al ir a reclamar, me dijeron que asi era la salsa (una cosa es que el blue cheese tenga sabor fuerte pero uno sabe cuando está podrido) le dijimos a los que atendían que la probraran ellos mismos y nos negaran que estaba podrida y se rehusaron y solo nos dijeron que si queriamos other salsa, la teníamos que comprar. Y the cereza in the cima del pastel, the baños inundados with agua apestosa. Un totally atentado a la salud.

I ordered a blue cheese sauce as a side dish with my fries, which unfortunately was sour and spoiled. I told the staff that the sauce was in bad condition but they didn't believe me. Instead I was told to choose a new sauce and when I chose a cheaper sauce they told me I still had to pay for it even though I had already paid for the spoiled Blue Cheese Sauce. In addition, the bathroom was in poor condition. The floor was full of water and there was an unpleasant smell. The taste of the fries and burger wasn't anything special either. Overall I was very disappointed with my visit. ———————————— I ordered a blue cheese sauce as a dip for the fries, which was sour and spoiled. I informed the staff that the sauce was in bad condition, but they didn't believe me. They told me to select a new sauce, and when I chose one (which was actually cheaper than the previous dip), they said I had to pay for it, despite having already paid for the spoiled blue cheese sauce. Additionally, the bathroom was in poor condition. The floor was full of water and it smelled bad. The taste of the fries and the burger was nothing special. Overall, I was very disappointed with my visit. ———————— Pedí una salsa de blue cheese like aderezo para las papas, la cual estaba agria y en mal estado. The personal comment is that the salsa is in the same place and I don't have any questions about it. Además, me dijeron que seleccionara una new salsa y, cuando les dije cuál quería (que de hecho era más barata que el aderezo anterior), me dijeron que debía pagar por ella, a pesar de ya haber pagado por la salsa de blue cheese que estababa en mal estado. También, the bathroom is not in a good place. The room has plenty of water and no color is good. The father of the fathers and the Hamburger is not a big family. In general, I decepcionó mucho mi visita.

One of the best burgers I ever had. I got a double smash burger with sweet potato fries, a coke zero & water. The side sauce were extra $ but other then that the workers were super nice and english speaking.

The burgers are delicious and will. Freshly prepared. Ordering sometimes takes a long time when things are busy. But it's worth the wait. I recommend getting two burgers to fill you up. The atmosphere is relatively dirty and so are the toilet managers. Well, maybe you can't expect anything else in the corner. But it's worth going to eat a burger. Service was nice and everything went smoothly with the order

Burgers are the best from hh so far

Delicious burger, amazing size and staff. Definitely worth the visit.

Food great. Staff lack of english.

Great burger but bit expensive for us indians lol.

Location (next to Hamburg main station, centrally located) Restaurant ambience: Cool, simple (Industry Style) You can order takeaway or eat in at the counter Seating inside and outside, toilets in the basement Food: Burgers were very good, fries were too salty for us Smashburger very tasty Staff: friendly and helpful There is no service because you have to get your own food and clear it away. Portion: sufficient Menu: Burger, fries and drink around 13 euros

Portions are not huge, but very tasty and fries too. Prices are really okay 👍🏻