Bull & Bear Restaurant & Sportsbar in Frankfurt am Main - Telefonnummer, Reservierungen, Bewertungen

The service was absolutely catastrophic, we waited forever and asked a few times and we are waiters ourselves and know what it's like, but it wasn't crowded at all and she then just went to smoke a cigarette even though she told us that she would be there soon. I'll never go there again I would advise everyone against it. We were there on August 22, 2024 at around 2 p.m. The waitress had black hair tied into a braid or pinned up with a clip

We ate there on August 17th. A burger menu and pasta dish. It was the worst burger I had ever eaten 👎🏼 Guests at the neighboring table even got moldy hamburger buns. Service was totally unfriendly!!! Sanitary facilities are also very shabby. Conclusion -I don't recommend eating there.!!!

Don't go here, you're just disturbing people!!! We were here on a Wednesday afternoon to try out another restaurant. Due to its prime location in the heart of Frankfurt and the large outdoor area, it initially made a good impression. However, after we sat down, the problems started. Although there were hardly any guests and there were plenty of staff everywhere inside, not a single person thought to serve us, no matter how many times we waved and asked for service. Somehow they all had better things to do than worry about guests/paying customers. So we waited hungry for 15 minutes and then left without having accomplished anything to satisfy our hunger somewhere else, where guests might not be treated so ignorantly and indifferently, but rather with appreciation. It's a real shame with such an impressive menu that no one will be able to enjoy under these circumstances... I would have expected more from such a well-known address in Frankfurt. Better go somewhere else!!!

A day under 34° and they refuse to serve tap water under the pretext that "we can't make a margin on it". Plus, there was as much bacon on the flammkush as there was a smile on the waitress's face. Enough to have a good day.

Bun was moldy. Got new without apology or price adjustment. No recommendation!!!! Poor value for money.

Great service 👍🏼 Food was super delicious! Good value for money 👍🏼

Awful service and minimum card payment we weren’t told about so had to get another drink when we didn’t want to. We’re staying here for a long weekend and don’t recommend even coming here. Awful treatment. Slow.

It's very nice to sit here, especially in summer outside on Bärsenplatz. But both the service and the food used to be better. This is just convenience standard. It will fill you up, but it's not a great thing.

Service completely overwhelmed and very, very unfriendly! My beer glass smelled very unpleasant and the beer also tasted very strange. Absolutely not recommended!

We were there for lunch with a larger group. The selection actually offers something for every taste (Pinsa, burgers, Asian and also regional things like green sauce). Considering there were 12 of us, the waiting times were okay. In principle, most of the food tasted good. But on the one hand it was somehow very carelessly slapped together, at least the burger, and on the other hand it was way too overloaded with onions. Anyone who thinks something like that is great will enjoy it, I definitely found it too much.

I come here every now and then to eat. The daily meal is always very good and has a good selection. The prices are ok.

We were a group of eight. Were ignored for 20 minutes by two waitresses present and had to push the tables together ourselves so that we all had space. When we asked whether we could finally order drinks, we were directed to our colleague somewhere in the middle of nowhere. We got up after half an hour and went somewhere else. Apparently they don't depend on us.

The drinks were okay, but everything else left much to be desired. The service was slow and inattentive, and the food was disappointing. I wouldn’t recommend it based on this experience.

Delicious and very close to the stock exchange

Consistently good service and good food. A constant in Frankfurt City.

The highlight of the disappointment was the Tiramisu. It was advertised as being served with "exotic fruits," but to my dismay, it came with apples. This substitution was not only unexpected but completely inappropriate for a dish like Tiramisu. The dessert was supposed to be homemade, but it tasted anything but. The piece was dry, flavorless, and bore no resemblance to a traditional Tiramisu, never again.

When I ate there the food was very very spicy, the food tasted very disgusting and the drinks were weird. I ordered a lychee spritzer but it tasted like strawberries. The lychees were also very bitter, like they came from a can. The service was otherwise okay, but everything else was horrible. I wouldn't recommend

The two of us ate here. When we asked about the card, we were only answered with “I don’t know”. We then said we needed some more time and just ordered drinks. These were then brought to us and from now on we were ignored, even though there were hardly any guests there other than us. When we spoke to a waitress, we were told to ask someone else. We briefly considered just leaving, but we already had our drinks. The food was okay. The homemade lemonade was delicious. However, I wouldn't order a salad as it was obviously no longer fresh and had some brown, mushy spots. Paying €13 for that really hurts. The only smile we saw from the waitress was when she complained to me about the guests at the next table. We were here to test new restaurants in ffm, mission failed. We'll stick with the old ones.

Blah. Waitress had zero vibe was pushy and then short-changed me on the bill. Blah. No need to go here if you have soul.

I waited for the waiter for more than an hour, no one came…. Very bad service

Nice place! Especially if you don't know exactly what to eat, there is a lot to choose from - from salads, burgers, glazed cakes to Asian dishes.

Most of the waitresses are very rude and the service is really bad.

It was my first time here in the evening to watch football and have dinner. The location is very good. Centrally lit nice area outside. The food was ok and inexpensive. The drinks were a bit expensive. The service was quite overwhelming. Also with billing. The toilet is a disgrace. Only one urinal was functional. And that was super dirty. The sinks were all broken. What is the cleaning lady doing at the door? Unfortunately not recommended.

Never experienced such bad service here!! Wrong drink bar guilty, food not as described kitchen guilty!!! We had to accept no excuse, no solution. Shortly spoken, not listening properly and annoyed to the point of not being able to do it anymore. Especially now that the catering industry has to fight, this is a no-go!!!

Prime location, 2 minutes away from the Hauptwache train station, good food and matches shown on big screens. What else do we need 😎 nice atmosphere.

Sat for 30 minutes and wasn't served. Others came after me and even received their food. Then I got up and left.

I can't understand the recent negative reviews. As soon as we were seated, the waitress came and took our order and the drinks and food came really quickly too! The lemonade, beer, salad and pasta are recommended! The waitress was friendly too. Maybe there's something true about the saying about the forest...? We have been coming here whenever we are in Frankfurt for several years and the Bull & Bear has never disappointed us. Nothing has actually changed, the menu and the preparation are still the same. :) You could show FashionTV on TV again, the runway shows were very entertaining! ;-) Thank you for your persistence and hopefully for many more years to come! We're always happy to come back!

Guys, I encourage you to just walk past. We waited 20 minutes until we showed our own initiative and told a waitress that we were vegging out on her chairs. We were then told that she knew what was going on and that we shouldn't be annoying. After a few minutes of waiting and excitement, we just went to Nazar, which is next door, for kebab, which was okay. So if you want to pay for disrespect, waiting and aggression: The perfect place!

I visited during Euro2024. It's great to watch soccer teams. There were monitors installed throughout the outdoor seating, so it was a nice atmosphere for group viewing while having a meal or a beer. It was a great atmosphere to cheer and shout together and enjoy it comfortably. What about food... .. It's neither bad nor good. The beer was delicious, perhaps because of the good turnover or because of the atmosphere. However, please do not order nachos… … It may be so salty that your tongue no longer functions properly.

Went there for a birthday and had made reservations for 13 people downstairs in the lounge, but when we arrived no one greeted us for 30 minutes. After asking several times, we were only told to wait. Ultimately we had to convert the heavy tables ourselves because nothing was prepared/reserved for us. At least the food arrived quickly. The atmosphere in the lounge was also unsatisfactory because the music downstairs wasn't even playing properly and stopped the whole time. We were there until after 2 a.m. and after a certain time all the TVs in the lounge that were showing music videos the whole time started showing inappropriate sexual content. The waitress and waiter did their best, but the general organization was just disappointing

Quick stop off to try the Handkäse mit musik. It was tasty enough but would've preferred a bit more cheese.

So, if you wanted to sit somewhere without ordering - then this is the right place for you, because there is very little chance that the waiter will speak to you. It's best to come with your own drinks. I was there a few times last year, once service didn't come until we asked at the bar a few times, the next time when no one came after 40 minutes - we left and last time we had it after 50 minutes, but, when we wanted second round and asked a few waitresses about it in person, we were told to wait as they didn't have time. Suggestion for owners: or hire more staff or pay better wages so that they are motivated, otherwise there will be no sales.

We wanted to go to the bar and were very impressed by the prices etc. Unfortunately, we never received an answer to our reservation request! Impudence!

If i could leave -10 stars I would. The servers are not competent, impolite, unable to take orders or to make you pay without having to wait 40 minutes. The food was not good and the drinks too. It’s not the first time that this happens and the bar was not even full!

Visited during a Germany game at the Euros and was not very well set up to be able to tend to anyone, but could just be because of how busy it was. Large outdoor space otherwise

We have been here often for the last 6 years. Unfortunately the service has been extremely poor. Inattention and inability go hand in hand. The food itself remains within reason so far. The downfall, however, is the hygiene facilities. Half of F and M are out of function. And as I could read, it's probably been around for a long time. Therefore 1 star deducted and new rating, which is correspondingly worse

Service could be friendlier. You don't feel welcome.

The three of us went to the game yesterday Croatia: Italy in the restaurant & sports bar. We sat outside, it was busy. A service person wasn't very accommodating when it came to choosing a seat. Then we were able to sit at a table of our choice. The service person who served us was very friendly, quick, courteous and informed us very well. Despite the busyness, we got our drinks promptly and the food ordering was also quite quick. The food was very good, well prepared and tasty. Burger with avocado, salad with goat cheese and an Asian meal. The Asian food was particularly good. Great sauce with fresh vegetables and coriander. The price-performance ratio is ok. We would like to thank the service person with the long blonde hair. She was very nice and friendly, despite the stressful situations in the restaurant.

I visited the Bull and Bear on a very busy day during a public viewing and unfortunately my experience was disappointing. Although I understand that the rush can be significant on such days, the behavior of the staff was unacceptable. The waitresses were rude and seemed annoyed, which detracted from the entire experience. It took a very long time for our orders to be taken and when the food finally came it was only lukewarm. Any questions were answered briefly and unfriendly. A smile or a kind word would certainly have improved the situation, but unfortunately that wasn't the case. The atmosphere in the restaurant itself was pleasant and the taste of the food was okay, but the poor service overshadowed our visit. I hope management takes note of this and makes improvements, especially on such busy days. Unfortunately, based on this experience, I cannot recommend the restaurant at the moment.

waiter unfriendly. not a single smile. ignore customers all the time. drinks overpriced. wanted to watch the football game, the sound doesn't work and the picture is also delayed. You find out everything 20 seconds later (I don't have to mention that the bar next to it has NO sound problems and the picture isn't delayed) so it's really a disaster. This terrible bar didn't send anyone to regulate the tone... so that was really the worst experience. Let me tell you something: don't go there, don't give them any money. I've never experienced anything so bad.

The world's worst cheeseburger... A completely burnt patty with burnt cheese on a way too big, floppy bun. Service is nice

Really disappointing. Rude waitress, didn't smile once or act with any friendliness and food was not nice and overpriced. When we went to pay at the end, we 'accidently' got undercharged 1 euro each, even though we told the correct amount. It ended in an uncomfortable confrontation where we were told off for underpaying. I offered to pay the difference she said it was 10 minimum. In the end I paid it because we were keen to get out and before leaving we had to hear one more snippy 'sometimes it's nice to to tip people' after a very unfriendly service. I believe the undercharge was purposeful to force us into a tip, which is very bad practice and not something we were happy with. It gets as high as 2 stars because the sports in the background were a nice touch. It's a shame about the unfriendly service and poor quality of food dragging the rating down so much.

Unfriendliest service I have experienced at any restaurant in my long career as a diner.

We only came for beer and to watch the Germany match in Euro 2024, the patrons made it a pleasant atmosphere and the place was full, with the servers doing their best to satisfy all of our thirsts. The pils is a nice beer but pricy compared to the local area. They have plenty of tv’s making it a good place for match days. We did not eat any food but it looked like generous portions when it came out. Getting the bill was a problem and slow process. All in all it was just ok.

The food tasted normal, the prices and portions were adequate, the environment was normal. In total, it is 3.5.

We sat down and ordered a beer and asked for a menu. They brought us our beers and our waitress said she would be nav with our menu. The restaurant was not busy, yet there were4 waitress some standing around and a few bringing food out. Our waitress returned and went to lean a table… yet no menu! We waited until we finished our beers, which the total time waiting was 50 minutes so we saw her walking around and trued to flag her down, she acknowledged and instead of coming over sent another waitress over. We paid our bill and left after telling the other waitress how things went! Never to return and to let all of our friends to ever bother coming here!

Just bad, price performance is not right at all, loveless food, toilets to run away from, leaves a dirty impression, never again!

You have to wait and beg for a long time until you are allowed to pay. And you'll be rudely insulted. It's not possible with the service. Next time I'll just go

Unmotivated, unfriendly, incompetent waitresses who walk around in a bad mood. They still enjoy doing their job. And the previous table is not cleaned briefly, only plates and glasses are put away.

Long waiting times & no service. Waitresses would rather be busy sorting forks instead of serving customers 😄

We were here for a company party and it started with our reservation apparently not being accepted properly, even though we called twice. A few tables were pushed together for us, but we still couldn't all sit at one table together. It was also packed, which is to be expected on a Saturday evening. We had to wait a long time for the food because it wasn't even really good. The burger was very dry and when I looked closely I discovered a caterpillar in the lettuce (which I don't think is a bad thing per se because for me it's a sign of freshness). Unfortunately, it made me sick and I asked if they could take my food off the bill, which I was promised but in the end they didn't do it. The selection of dishes is at least relatively high. But that was all the positive aspects for this store. There is a lot of potential here, but no prospect of improvement.

Very nice service, you can sit outside very nicely.

Even taking the order, which only consisted of 7 drinks, was bumpy. I ordered a non-alcoholic wheat and was served a drink that was obviously not wheat. I pointed this out to the waiter. He asked at the bar and confirmed that it was a non-alcoholic wheat. I took two sips and then walked to the bar myself. It was a crystal wheat with alcohol. The employee is new and doesn't know his way around. It is absolutely unacceptable to serve alcohol to someone who specifically states that they want a non-alcoholic drink. Conclusion: The store has always had poor service quality. The reviews speak for themselves.

Went there spontaneously and were pleasantly surprised. Our wishes were taken into account and the food came within 15 minutes.

Good value for money, attentive and friendly service, delicious food, gladly again

Food okay but the service an absolute disaster.

If you want to wait until tomorrow for your food, you've come to the right place.

Unfortunately the lasagna came to the table cold. The first complaint was professionally “handled” and the lasagne was heated in the microwave (?) in the kitchen. I then cut the lasagna in half and tried it, with the result that it was still cold in the middle. The condition said that this couldn't be the case... apparently I have too good an imagination but I can't recommend the "restaurant" to anyone.

Food was ok (flambée like TK); Service underground!!! Very loud! Difficult to have entertainment.

Rarely have I experienced such unfriendly service. The schnitzel and the homemade lemonade were good but otherwise I would never go to this restaurant again. Unfriendly, annoyed and unprofessional staff. You can put the best food on the table, so eating out is no fun! I wouldn't recommend it.

Burgers at snack bar level & unfriendly service

The place is good but the waitresses are all unmotivated and unfriendly. All the waitresses make faces like 10 days of rainy weather and act as if the guests are just being annoying. The beer glasses were dirty and the nachos we ordered were the last crumbs out of the bag. None of them were whole. They were probably older and not crispy. No question whether we were satisfied or not. Very bad experience!

The service is a disaster. The waitress was totally unfriendly and the food (Pinsa) is frozen food, which is sold at impossible prices.

Not recommended at all, impolite staff, terrible service

After being ignored and served for almost 15 minutes, we got up and left again. The waitress saw us but didn't come to us. There wasn't much going on at the time, she preferred to stand in the corner...

Prices have increased since Corona, the quantity and taste of the food was good. Service had to be encouraged to order. Disadvantage: American express cards are not accepted, so points are deducted

Rarely have I seen so little interest from the staff. We waited 20 minutes for service and asked several times. But no one felt responsible. There were only about 7 tables occupied and they were served. It's a shame about the wasted lunch time.

The waiters were very quick and friendly. So I was very satisfied. The lemonade was also really tasty. Their 100% beef hamburger was huge and delicious. Thank you! 🤩♥️

Nice food for lunch time and customer service also nice.

Bistro and restaurant in one. The service is very friendly and brings the order to the table quickly. Everyone will find something suitable on the menu. There are burgers, pizza, tarte flambée, sandwiches, soup and salads. The Tom Kha Gai soup was fresh and very tasty. When it comes to drinks, you can choose from beer, white, soft drinks, coffee, tea cocktails and much more.

So I have a request, the waitress with the thick lips is very unsympathetic. She just takes drinks that weren't empty with her...very rude when we asked about it, she said no. I find the other colleague to be very helpful. But the one with the thick lips was also very unpleasant after we called her 3-4 times and she ignored us. Since I'm a waiter myself, I think it's disgraceful.

I come from further afield and ate there for the first time with a friend. The “waitresses” there are extremely unnecessary and not service oriented. They are completely incompetent & unfriendly. Even a small request like: I need a few more napkins. was not complied with. Of course there is no tip, which is what I should advise every guest who eats there! After several minutes we had to call someone to order, they can't do it themselves. Was my first & last time there. The main thing is that the price is occasionally overpriced.

Food and beer OK, price performance OK. But having only one ordering device in the basement bar, no WiFi and sound only from one stream is weak. In addition, there is poor ventilation and you have to go to the stairs to pay because the card machine only works there. Lots of screens, but in principle can only show one channel and one stream. This is weak and simply shouldn't call itself a sports bar. There is a lot of room for improvement.

We went to the Champions League game at Bull & Bear. The atmosphere in the basement is great for watching football. The food isn't amazing but it's ok. A big disadvantage is the poor cast on a day like this. The waitresses were completely overwhelmed and sometimes people simply ignored them. Paying was just as much of a disaster... No payment was made at the table, instead the waitress stood at the exit and charged people there. The whole thing took so long that at some point she decided to charge the people who wanted to pay for everything together first. At this point, an annoyed queue has already formed in the main aisle. It can definitely be solved better.

It was a wonderful evening and a pleasant atmosphere. The food is very tasty and served quickly. The staff was very attentive and nice. We will come back in any case.

Ambiance and bar is great!!! Food was good too. But the service doesn't work at all. Runs past you even though you are calling. No eye contact. No thanks. No farewell. No second sales. Didn't ask if the food tasted good.

We were there on time for our reservation (40 people), but the reserved area was simply given to other people who claimed to have reserved. Despite having provided our name, we were then put outside (in winter) while the group was allowed to stay in our reserved area without a reservation. This makes you wonder why you make a reservation at all. The service was consistently unfriendly.

Had a reservation. The waitress wasn't interested. Then we found a place in the booth without any help from the waitress. 3 different groups in this, Separre about 15 people, after 60 minutes of waiting and 5 requests to the waitress, didn't get anything to drink during this time. Very bad and unfriendly service!

Conditions super unfriendly, easily waited 15 minutes for the bill and generally very high prices.

Extremely unfriendly waitress who only answers very briefly and doesn't bring a smile to her lips. No thank you, no goodbye when paying – that won’t happen any time soon. Drinks ok, especially because they are cheap. Eating took quite a long time for us

Extremely slow service, ordered 2 drinks that never arrived. Then after about 20 minutes got up and left the bar. We were only allowed to order after 10 minutes.

The drinks weren't bad. But there could be further training in politeness when it comes to service.

Eat and drink well. Service unfriendly, disinterested and bored…

Everything was great, I only have one thing to complain about. There's a woman who works there who is quite tall and slim, but she's so unsympathetic and she never gets tips again

Good sports bar... always happy

The first time we've experienced such poor service... The waitresses all seemed to have ignored us and we were only served after shouting loudly. My friend received her food incorrectly twice and we were also treated extremely rudely when paying. I think it's a real shame when you've remained very nice the whole time. The music was also very loud and the food was ok.

How can it be that ONLY rude and incompetent service staff work in a shed? The store wasn't even crowded at the time and we were ignored the whole time. If you want to save time and nerves, don't enter this store. My friends and I no longer set foot in the store because of the staff.

Normal food with a 50 minute wait...first and last time.

We were a group of four women and ate there. The service was extremely slow. Despite asking twice if we could order, we were ignored. When we were finally able to order after more than 30 minutes, I received a completely wrong dish. After I complained, it was corrected, but only after my friends had almost finished eating. Even then the food wasn't right. The staff was rude and unprofessional. We had to ask different waitresses three times to get the bill and were not even acknowledged. The noise level in the restaurant was too high and the temperature was too cold. Overall our visit here was extremely disappointing and I would not recommend it.

I used to go there a lot, but I haven't been there since I moved 4 years ago. Unfortunately it got a very bad rating. I always enjoyed being there, I like the location. The food I ordered was always good to great. I loved the burgers! Fries and goat cheese salad. The toilets aren't great for a restaurant. There is a party downstairs on weekend evenings. At least there was a club there back then, which explains the condition of the toilets a bit. Despite everything, they were always clean when I was there. THE CONDITIONS ARE THE BIGGEST DISASTER! :-D!

Super delicious pizza, Italian style!

Being ignored as a guest is an art. The local conditions allow this art to be mastered excellently.

If you're not necessarily thirsty, you can spend some time here.

Drinks good, prices okay, service rude and disinterested, I sat dry for almost an hour, had to beg for my drinks and felt bad about ordering something. If you want to make money, you should change the service.

Nice restaurant in the center of Frankfurt. Nice staff and fast service. We had a variety of long drinks which were all very well prepared. We could also play billiards. Priced like everywhere else. 10€ for one hour. There are 2 happy hours where the cocktails are reduced. All in all a 5/5

Very bad service. I ordered normal penne with chicken breast and mushroom to take away. First of all, it took forever for the waitress to even move to the counter to find out that the food was served for “eat there”. She packs it up for me, but without the lid?! I asked her for a lid because I couldn't take it with me. After a sigh she came with my order after a 20 minute wait. Of course she DIDN'T listen and brought me the wrong pasta. I sent them back so I could finally get the right thing. In the end she charged me €18 for a small iced tea and the wrong pasta and on top of that the expensive pasta only had mushrooms and cream in it. So meat was simply forgotten. This happens when the service staff are simply hired without any training. On top of that there was a spoon to take with you for PASTA?! Go somewhere else if you want something quick to eat. This store used to be good, but not anymore!

Unfortunately, pure catastrophe. Food was inedible. Green sauce didn't taste fresh at all and I don't even want to start with the meat. Waitress was slow and was rather busy chatting at the bar. But now the unbelievable comes for me. I had to pay for the entire dish even though I didn't try it more than once. I'll never come here again!

We ate burgers here on Friday evening. The portions were very filling and we enjoyed it. The non-alcoholic cocktail was also delicious. The service was ok: neither unfriendly nor friendly, but seemed quite distant and basically didn't take place once we had gotten drinks and our food. The music or background noise inside was too loud for my taste, but you could have a conversation.

Food was ok, service was a disaster.

Super tasty food and good service. Everything was great.