BLOCK HOUSE Am Thielenplatz in Hannover

Good steak but terrible service. our waitress was super nice, but her colleagues were rude and impatient. We felt like we were disturbing them. A new employee even turned the music up very loudly for a moment to get us to leave the restaurant, as we'd barely finished eating.

The teriyaki pepper cream sauce for the rib eye steak is super delicious!!! And great service!

Today I had a strange experience with my wife and daughter. We both ordered 2 steaks...mine English and hers should be done. When mine arrived it was ice cold inside...so it was still too raw for English...I wanted the steak on the grill again, it's not unusual in the Blockhouse to have a steak grilled again...asked the waitress and the young man who came from Peru questioned my request. So I would have ordered English and everything on the steak would have been ordered as well. I was a bit speechless because I now had to justify myself. I told him that the steak was still ice cold on the inside and the meat was completely raw. Now the waiter decided to call in the boss. I felt very uncomfortable after all we are guests here at least 5-6 times a year. Now what did I do wrong I asked myself. Then a young lady came with the finished steaks and of course the waiter. I had to explain myself again that the steak was cold on the inside. The unfriendly waiter was very short-tempered. I said several times that I was just a guest and that you could only let the steak cook a little longer on the grill. This was never a problem in the Blockhouse until I had to experience this basement. Of course the steak didn't taste good after that. For the first time, my wife and I didn't feel comfortable in the blockhouse.

Always delicious and super friendly. In my opinion the prices are very excessive and at just under €40 for a fillet steak, potato, a piece of baguette and a small salad. Potsdam Mendoza was a lot cheaper and also really tasty. Highly recommended if there is someone in the corner.

Yes, friendly and courteous staff

Very good steaks and friendly service.

We were there in a large group. Overall, the food was good and was quick for the number of people there at the same time. It was my first time at Blockhouse, as I usually avoid classic restaurant chains, but I would go again if a friend suggested it. I probably wouldn't go to Blockhouse on my own.

Very friendly staff and I was able to get a seat even without a reservation during the week - even if the restaurant was almost completely full. The food is of the highest quality. The salad is fresh and crunchy. The meat (tenderloin) was a little too bloody in the middle for me to be medium rare, but thanks to the quality and good taste it was still enjoyable. Dessert rounds off the dinner. Due to the very open room design, the background noise is unfortunately very high when there are high numbers of visitors, but this is offset somewhat by the rustic ambience.

The food is very tasty and the employees are also very friendly and personable

Food arrived quickly and the canteen atmosphere had to be more or less quick

Delicious! Delicious steaks, delicious side dishes and appetizers. Good atmosphere

Highly recommended! Enjoyed a delicious goulash soup beforehand, full of flavor and perfectly seasoned. Then a delicious American Tenderloin, buttery tender and perfectly prepared, with creamy potato gratin as a side dish. And a delicious vanilla ice cream with chocolate sauce. The flavors really stood out! The service was also top notch. Hands down the best goulash and tenderloin I have ever eaten.

Had a great ribeye steak, and the service was nice and friendly as well. No complaints 👌🏼

A first experience to dine in block house. It was pretty amazing crowd in the lunch time. Meal was served well and taste it really good too.

The food was very tasty and the service was friendly and helpful.

Very small portions at a higher price than similar restaurants we visited.

The service was great. We didn't have a reservation and the restaurant was full. Nevertheless, they tried to offer us a table, which we got after a few minutes of waiting. The food was very tasty, from the starter to the dessert - great. From ordering to eating there was no long wait at all. The gratin as a side dish could have been a little more, but otherwise everything was good. We'd love to come back.

We were there very spontaneously with a lot of people, after a quick call it wasn't a problem. We were served very friendly throughout the evening. The waiter really tried hard. The rooms were attractive, modern and clean. Unfortunately the food was just okay. The portions were just okay, bordering on “too little”. The steak was really tiny and from medium rare to medium well done. This also meant that the steak was rather tough and the taste was also rather medium. A baked potato with sour cream was good. The sour cream at Blockhouse is well known and I personally like it very much. Salad, bread (slice with garlic), potatoes are part of the steak menu, everything else has to be paid extra, which is ok, but unfortunately necessary given the relatively small quantities. Those who like small portions can get away relatively cheaply, but those who like to eat will find it expensive. Would I go again? Probably not.

Visited the log cabin again and was impressed again. Very good meat and delicious side dishes. My RipEye Medium was still a bit rare but very tasty.

Always great after a short wait you can get a table even without a reservation. Always great food

There were four of us in the Blockhouse at Thielenplatz and we were all looking forward to our meal (steak with side dishes). Unfortunately the baked potato was soggy on the inside. The friendly waiter inquired and swapped the potatoes for new ones. These were also soggy (kept warm for way too long). Unfortunately the waiter didn't ask again if the potatoes were okay. Salad was okay, meat cooked as desired, quality just about satisfactory

You can't go wrong. Everything is fine 👍

We can really recommend this house. We were served very well and were asked several times if everything was OK. We went there as a group and we go there at least once a year. Some people also go to this block house every now and then because it is simply good.

Great ambience, super tasty, normal prices and wheelchair accessible.

The food was very good, just Block House... very friendly, attentive service staff. A special thank you goes to Moischa (I hope I remembered her name correctly), who put a smile on our faces and made our day...

Simply the best steaks in Hanover!

Never again! Pure disappointment! Incredible treatment of the customer! 15 places reserved for a business lunch for 3 months. There are no reserved seats available on the day of the event. Instead: a succinct, simple apology and, as an alternative, redirection to another location!?!? Is this customer service? Shame on you if you even know that word. Possibly The Duden or an app helps. Don't have any expectations, you can't be disappointed. Goodbye forever! PS: Zero stars are still too many!

The food was tasty, but for this price you would expect a little more meat on the plate. I found it almost insulting and felt slightly robbed.

A really great place! The selection of dishes is manageable and there is something for every taste. The steak was amazing, the side dishes were great, I find the atmosphere cozy, stylish and fitting for a steakhouse. The staff was very friendly and attentive, so a clear recommendation

1A 👍👌. Everything was great. Great service. Everyone was super friendly and, despite the high pressure and the full restaurant, they were still up for a bit of fun. Very child friendly 👌🫶 Food came on point (as ordered). Quality excellent. Price-performance ratio is right 😊 I'm already looking forward to the next time 😍🫠

All in all a very pleasant visit. Only the rump steak was very firm in the meat and had a tendon running through it

Always a reliable satisfaction!!!! Quality is impressive even on the 4th visit within 3 weeks. Good service every time, even special requests are addressed immediately. Quality of the meat is great. Nice ambience. Great!

For meat lovers, Block House may be the ideal place! The meats are excellent and super tender: no complaints on this point! Perhaps an upgrade in restaurant decoration and service would be necessary to get the price accepted. There is a gap between product quality and service quality.

We were there spontaneously for my birthday. The store was very crowded. After a small group left, we were able to take a seat. From the moment you enter the restaurant until you leave, there is no sense of rush, even though it is very busy. Fast service and food in the usual Blockhouse quality

If steak, then Blockhouse at Thielenplatz. There is simply no alternative when it comes to the quality of the food and, above all, the service of the employees. Wishes are fulfilled here in an attentive and friendly manner.

We were there with a group of 15 people. The service was great! Very friendly service and absolutely on the ball. Despite special requests, the order was taken quickly and the food was ready really quickly. Food was very good. Also the salmon 🙂 We would love to come back!!

Full hut, full service, totally good!

After visiting the Christmas market, we stopped in quickly to have something decent to eat. Block House at Thielenplatz is a safe bank, good quality at fair prices. The service was top as always. It's nice to have a service person on site to take care of the guest's needs.

The food was super tasty, everything was brought perfectly, the atmosphere was beautiful and the waitress was perfect, super attentive, very friendly, she read our every wish from our lips, a big compliment and thank you to everyone from this restaurant...we will definitely come back. It was a great birthday dinner for my mom, thank you very much for that ♡❤

Great food. The kitchen was surprisingly quick. The service was wonderfully uncomplicated and very friendly, many thanks to our service person Martina. Reservations should be made during normal meal times.

Great restaurant, great fillets and side dish.

Good food and very friendly service.

Very nice and clean, the food was 😋

Food is good. Ambience is also nice. Service could be a little more attentive. Things were also forgotten and were only delivered when asked.

Was there for a birthday dinner...there were fireworks and champagne as a surprise. The food, service and ambience were great. The only small thing I would like to point out would be...it is quite loud in the rooms. But everything else around it makes up for it. I'd love to come back ;0)

Food was very tasty! Steak as ordered, side salad with lots of different vegetables!

Very well cooked meat, served with potatoes and cream

Delicious food. Reasonable prices. Sparkling friendly staff.

Local authentic steak. Must try!

Nice, courteous staff, great food, always happy to recommend

Yesterday we were back at the Blockhouse at Thielenplatz after a long time and had a lovely lunch with 5 adults and 2 small children. The children immediately received crayons and a coloring surface, which was great! Unfortunately my US fillet was tough and I didn't like it. Without hesitation I was offered a new one, which I had to decline because the little ones were getting impatient. Nevertheless, the service was first class: the steak was taken off the bill and I was even offered a free coffee, espresso or beer. The other meals were all good. Overall it was a great experience and I can say that this is the best loghouse in Hanover. Highly recommended!

As almost always...delicious filet mignon and friendly service. Still applies after my visit yesterday at the end of October 24th. Unfortunately, yesterday's Coleslow didn't meet the high standards: it was too watery for me.

A big compliment to the staff for welcoming and serving us so kindly 30 minutes before closing time! There were seven of us and 2 other restaurants nearby refused to let us order anything else from the menu because of the time. We felt very welcome at the Block House at Thielenplatz and the quality of the food was really good!! The Sauvignon Blanc is recommended. Thank you dear team from 10/26/24!!

Amazing steak! Really good! Compliments

Very friendly and attentive service. Food came relatively quickly and was very tasty. We'd love to come back.

With Ms. Ying Ying, we had a very committed service in every respect. Always happy again.

Always a pleasure. Great quality at reasonable prices with the best service. Requests will be addressed at any time.

Very nice staff, it tastes delicious and the prices are fair. Unfortunately it's hard to park there, otherwise it's really great.

Treated rudely if you want to sit outside! Never again…..

The food was very good. Service was very friendly and nice. Personally, I am very satisfied with the steakhouse.

Delicious food and very attentive service. Prices were great.

A good house from the Block House chain. Food good, service good, ambience good. The only suggestion for improvement: When we were on site at the beginning of September 2024, the toilet facilities were not in good condition, which can only be attributed to the guests leaving the toilets like that. Maybe the cleaning service should be increased.

As always, it was very tasty and the service was great and super friendly. We'd love to come back.

No matter where you are, Blockhouse is always equally good :D The service was also super friendly. Never been disappointed

Good service and food was served very fast. Meat was perfectly cooked and very tender.

Very child and family friendly. Good atmosphere.

Blockhouse Steakhouse offers a good steak experience. The steaks are perfectly prepared and of very good quality. The atmosphere is cozy and inviting, ideal for a relaxed dinner. The service is attentive and friendly, which makes the stay even more pleasant. A visit to the Blockhouse Steakhouse is definitely recommended for anyone who appreciates good food in a pleasant atmosphere.

The atmosphere is nice, it was clean and a few tables were occupied. The waiters were all very friendly and quick, unfortunately the beer size was wrong, but we didn't say anything. The carpaccio was drowned in pesto and radishes [a few pine nuts would be better or Karpern with oil] Salt and pepper were added. After I scraped everything free, it was delicious with the garlic baguette. Unfortunately, the Parmesan wasn't as tasty as usual... The meat was great and a small slice of fruit like lemon or orange in mine Drink would have been great.

In addition to the steaks, a highlight was the great waitress Martina, who gave us a wonderful evening with a lot of ambition and warmth. A rarity in the service desert of Germany!

So our daughter who lives in Hanover told us about this restaurant for lunch called Block House. They are known for their steak. The food was good but the service from Sven Kuschel was poor at best starting with our order. He asked what we wanted to drink and was not happy I asked for a coke, he wanted me to have a beer which he made apparent by his response, I don't drink alcohol. Everyone then ordered food, I wasn't really hungry so I ordered the Goulash soup which was delicious and again attitude about my order. He never asked how our food was after our order was served, he never asked my wife how she wanted her burger cooked or what dressing she wanted on her salad, or ketchup for her fries, in fact he said it was her responsibility to say something. He was busily asking customers around us about their food and completely ignored us. What I leave here is Sven's tip, Sven take care of your customers regardless of what they order, ask how they liked their food cooked, do the basics great servers do around the world and leave your attitude at the door.

Sorry, one of the worst steaks I've ever eaten. Seasonal menu with mushrooms and rum steak chosen. Of the supposed three species of mushrooms, I only found one. After complaining, there was no answer or apology. Unfortunately the meat wasn't good either.

Food and service were very good. Personally I find the decor dated, but luckily you go there for the food.

Great steakhouse. Nice atmosphere. Very good staff. With a small outdoor terrace. We'd love to come back. The steak was cooked to perfection. I can only recommend this steakhouse. We'd love to come back. Thank you for this experience.

It was a very nice evening, delicious food, super friendly service

1. Dishes are very old, glasses are scratched. Everything is no longer beautiful. 2. The food wasn't worth the price. Carelessly prepared and served. The side dishes are a joke. Food generally has little taste. Cream sauce in the mushroom pan was from the bag. 3. Salad was good. - but that's also a standard that everyone can do... nothing special. 4. The waiter was unfortunately very inattentive. We weren't asked if we wanted anything else to drink or how it tasted. We had to wait forever until he noticed us and we could pay. 5. Toilet was clean. ;) 6. Fries were out - or fryer was broken.

Very good service. I have rarely received friendlier or better service. The food is good and expensive, as you would expect from the chain. Everyone has to know for themselves whether it's worth it. You can definitely get better food for a cheaper price. Still definitely recommended for me.

How much can you go wrong with the Block House tradition? The menu is stable and has grown accordingly in euros according to everyone else, the portions are also getting smaller, I can compare this well with the fitness pan, which I last ate probably 5-6 years ago! I can still say: Consistent, very good quality. For my taste, I miss the Diet Coke, don't smile, there is only Coke Zero. As always, the food is served to the table promptly and you can be completely satisfied with the service.

Unfortunately the quality has deteriorated significantly, rib eye was sold out, the actual reason for our visit. The baked potatoes were warmed up and soggy, so we left half of them. The quality of the meat was okay, but no longer hot when served, service was very attentive and friendly as always.

Steaks perfect as always... House wine as always well chilled and delicious

Everything was great, nice service, great food

Tastes good, but not a highlight! Service friendly, but forgot a drink! Food actually too “expensive” for the price, ambience subterranean

Restaurant is centrally located but quiet. Lots of outdoor space on the pedestrian zone. Quality of the food like in all B.H. restaurants. BUT: Steak was only cooked to the desired cooking point after the complaint and fries were no longer warm. Service staff mostly attentive and friendly.

Simply great. The service was very courteous and friendly. The food (new york cheese burger + steak) was super tasty. The restaurant has a small but more than sufficient selection of food as well as a plentiful variety of drinks. My favorite is the passion fruit spritzer. Not too expensive but not cheap either. We will come back in any case.

Simply super delivers what it promises

I was with a friend of mine and we had lunch there. Nice service, very personable, helpful boss. Gladly again.

Excellent price quality and service

I'm totally thrilled. We ended up here by chance and I didn't want to because I didn't feel like eating meat and was very impressed by the new selection of vegetarian dishes. I think everyone will find something there :) the atmosphere was also very relaxed, the restaurant is also very clean and the employees were very friendly. We will be back!

Very tasty food and very cozy. All around good.

Ordered steak to take away. My buddy was really happy in the hospital next door. Everything was well packaged and very tasty - thank you

Very good and fast steak shop. The crab appetizer wasn't good, but the steak was good. Don't take the crab appetizer

Of course, a restaurant in a fairly central location either has to have good seating or the prices are high to cover the cost of existence alone, which is why I deduct a point for the ambience. But since the prices are right, the number of places is taken into account. But overall it doesn't seem overloaded but rather harmoniously furnished. The food meets the higher expectations and the service is professional.

Always worth a visit, everything was right. I felt really comfortable there, thank you very much

Basically everything was fine until we got to the payment. When paying, the waiter, as he said, “rounded up” without asking and wanted to charge us that amount. When we asked why he did that and pointed out that we found it a bit unfriendly, we were loudly complained about in front of everyone. The only unfriendly thing we see here is because we wouldn't tip… That is not how it works! Far from the fact that we planned to give tips in cash. That didn't happen anymore. Just when we thought this nightmare was over, the waiter came back with the receipt and reiterated how rude we were being. We were not said goodbye and were more or less thrown out. I have never experienced something like that. I will not visit this store again.

Really a very nice evening. The service is very attentive and the food is very tasty. Always worth a visit.

Very good and quick food. Service attentive and friendly. Ate there two days in a row.

We were in the restaurant today. The condition Adrian was very friendly and talkative. Never experienced such a nice waiter. The best block house from Hanover! Any time!

Steak tasty as always but increasingly too many tendons in the meat. Still a guaranteed good meal.

Minimal location, not too refined, but with a large number of seats. Obviously specific menu on meat, the dish of which fully convinced me (very good meat and perfect cooking). However, I was less convinced by the dessert (waffle), which was a little too mangy. Correct service; Worth noting is the waitress' willingness to bring a small present to our diner who was celebrating his birthday. Price a little too high compared to the quality offered.

Best steak I have ever had in Germany! The filet miñon was so delicious, I have been twice during my trip, the first time I got it with the baked potato and the second time with the fries, both amazing! Get the garlic butter and sour cream. So delicious, the service was amazing both times!!! They are also well aware of allergies!

I ate it medium (about Korean medium rare). The meat is tender, the salad is delicious, and the garlic baguette that comes with it is also delicious.