Big Bull Steak House in Hamburg

DANGER: Charges extra fees for credit card payments! That is not acceptable. My last visit to this restaurant

The food was OK. I've eaten significantly better steaks, but also worse ones. However, I think the dishes are too expensive for the quality. However, the service is really terrible. The waiter was disorganized and unfriendly. We had to wait a long time to place our orders. Furthermore, after we had our food, we were practically forgotten. When paying, you simply wanted to pocket a tip (for what special service, please?!) by not giving the change and simply wanting to charge the next guest. It doesn't work at all! It doesn't help if the cook comes out of the kitchen every now and then and asks the table whether it was tasty. However, we obviously didn't have any food at that point... At times the music was turned up so loud that several tables complained. I cannot recommend a visit.

Super tasty steak and burgers. Unfortunately we were the only guests, which is not understandable as not only the food but also the hospitality was first class. Definitely a recommendation if you are in Hamburg or even live here. This restaurant definitely deserves more attention!!

Best restaurant in the area. I go there regularly with my colleagues and we are always very satisfied. Unfortunately, they haven't offered lunch for a while now, which is a real shame - that's why I'm not eating there anymore.

Food was good. Had a burger, the bun was a bit crispy 😔. But otherwise quite good, with curly fries in a small fried grid. These felt like they were in the fryer for 30-60 seconds too long, but they were OK. The price is totally OK for that 😀.

Great food (skill steak, fries, drinks) great service!

Very tasty, very friendly chef. Incredibly delicious meat. Be sure to try the starters and the fried potatoes. We're always happy to come back!

Very nice service. The food was very good, the homemade bread is amazing. We didn't have to wait long at all for food. If we had reserved the table earlier because of the earlier review, it wouldn't have been necessary. Overall great vacation experience. We'll be back on our next trip to Hamburg.

The steak was perfect. Service was a bit stressful at first, but overall very friendly. Gladly again.

Best Steak I've eaten in Deutschland. Perfektly executed!

We wanted to eat a deliciously prepared steak and we were definitely not disappointed 👌🏻 My wife's burger was also recommended! Of course we’ll go there again next time we’re in Hamburg! See you next time and thank you for the lovely evening 5⭐️+

Had a delicious meal and the staff was very friendly.

Very nice and impressive to look at from the outside. Nice service and very accommodating. Unfortunately my food was seasoned very sparingly - it was supposed to be spicy - but unfortunately it was neutral... Unfortunately, spare ribs also looked very bland and didn't come from the grill or anything like that. That was nothing - sorry

Nice restaurant with great staff, super nice, polite and accommodating. Our food was really really good. The rump steak was requested in English and cooked to perfection, the spare ribs were hot and spicy. A very successful dinner. Thanks for that

It's worth it, Carpaccio 10/10 Bruschetta 10/10 Fries 10/10 Meat 1000/10 It was really tasty, thank you

Medium steak was completely served by non-carbonated drinks and, as a cheek, a discussion for the complaint.

Best steak. Good ambience. Friendly service.

EVERYTHING WAS GREAT AND EVERYTHING WAS DELICIOUS, EVEN THE LATTE MACCIATO WAS VERY GOOD 😬😬

Great food and very nice service. The steak was of very good quality and all the other dishes were excellent and lovingly prepared. We really would love to come back!

Everything was just perfect. The portion, the service and also the ambience.

We spontaneously discovered the shop for dinner, the steak was great. I can only recommend it to everyone.

Büyük bir grup halinde yediğimiz yemek nedeniyle servis yavaştı ama etin pişme derecesi yanındaki patates ve sarımsaklı ekmek oldukca iyi idi.

Das Essen war hervorragend. Ich habe noch nie so einen leckeren Burger gegessen. Das Personal super freundlich, schnell und kompetent. Der Chef/Koch kam noch zum Tisch und hat sich erkundigt. Würde ich jederzeit weiterempfehlen. 5 Sterne 🌟 🌟 🌟 🌟 🌟 sehr gerne kommen wir beim nächsten Hamburg Besuch wieder❤️

If you have a lot of time you can recommend this restaurant. Drinks were served about 40 minutes after waiting 30 minutes and the food came after a relaxed 150 minutes. For all the skeptics, no it wasn't full.

Unfortunately due to a lack of staff, the service was attentive and friendly but, including the kitchen, overwhelmed. But when it comes to the screw in the food, it stops. Apparently you can't expect anything more than a flippant apology from the boss. Very unfortunate.

The table was reserved for 6:30 p.m. After more than 30 minutes the drink order was taken and more than half an hour later the drinks were brought. We waited almost two hours for the food. The staff was extremely overwhelmed and significantly understaffed. The dishes were taken incorrectly and so not everyone got what was ordered or side dishes were completely missing. Unfortunately the visit was a complete disaster!

30 minutes until the drinks came, and then another hour until the food was finally on the table. First and last time in this restaurant.

5 of us were there spontaneously. Didn't have much time and had our food in less than 20 minutes. tasted great Top staff

Unfortunately I had a very bad experience there. We initially waited about 45 minutes for our drinks. After that we waited at least another 1.5 hours for our food. Then completely wrong burgers arrived. We had the Athens burger twice, which was supposed to have sheep's cheese and coleslaw on it. Instead, our burgers only had a simple slice of cheese. Another person in our group ordered the Londonburger, which was supposed to have a fried egg and bacon on it. Neither was present. When we discussed this, we received statements like "Oh, then the sheep's cheese was probably gone." In addition, the service staff touched our burgers without asking. We were then offered that, for example, sheep's cheese could be served later, which we accepted. In addition, we should be given a "round". Unfortunately, the sheep's cheese that was supposed to be served later didn't arrive. We then asked for the bill, whereupon we were made to wait another 45 minutes. When this came, we were offered another "round", which we declined because we didn't want to wait that long for it. When paying we asked for a discount. This was not granted to us. We were informed that we had rejected the round and supposedly also the sheep's cheese (which wasn't true). So we had to pay the entire price even though we got the wrong food and the food took an extremely long time. Also, we weren't really taken seriously by the person who served us.

So the list is long, dress warmly and be patient. Our drinks only came after an hour, the starter came a little later and beforehand we were asked almost 5 times whether the drinks were correct. Then comes the highlight of the evening, the food. Everything went wrong with the food, the right contents for the burgers were missing, we were offered whether we could get these contents separately and we agreed. So after eating everything in vain and being at the counter yourself, the icing came. An ungrateful, cheekily high bill, a poor excuse that the assistant cook would be missing and God knows what it looks like when the cook is missing. When we asked for accommodation with the bill, they just cheekily threatened to call the police and we left! Never again !

Food is OK but we only got drinks after 45 minutes since arriving and we've been here for over 2 hours and still no real food. (The restaurant is only half full) Even if there are few staff, you should find a solution, either a round of drinks on the house or save the outside area (if the weather is bad) and concentrate more on the inside area.

Very tasty food and service was great!

Cozy and well-kept atmosphere, good price/performance ratio. The dishes were lovingly prepared and extremely tasty. Another plus: not quite as touristy because it's not in the classic flight paths ;-)

The food is A1, very tasty steak to the point, extremely friendly staff, definitely we'll be back!! Highly recommended

Very friendly and courteous service. Portions more than enough. Plate preheated. Very good tasting food. Always my pleasure!

Food very 😋 delicious. Staff very nice. Price performance ratio is right.

Hello everyone I actually have to say that I have rarely eaten such a good steak as I did here. Absolutely beautiful and cozy atmosphere with top service. The cuisine is excellent, I take my hat off to you It was a pleasure eating here.

I'm always skeptical about steaks. Not everyone can do that. But really summed up excellently here. Very friendly and accommodating. Even the boss took care of us with a friendly conversation. Our requests for changes to the supplements were implemented without further ado. The fillet steak is highly recommended. Thank you for the hospitality.

Good place to eat grilled meat Good value for money Tasty dishes Very kind staff

Real American feeling, nice atmosphere, large selection. Top service

Very tasty steak and friendly hospitality! What more do you want?

Very tasty food, especially the mushrooms. We'd love to come back

Service top, food delicious, price reasonable 👍

A wonderful restaurant with excellent service and delicious food…

I had rump steak, I had fried potatoes and my wife had sweet potato fries. There's nothing wrong with it. Steak perfectly on point, sweet potato fries and the fried potatoes were perfect. Anyone who likes to eat well will pack an extra €10 and go to Big Bull in Hamburg.

Perfect portion, good price and cozy atmosphere

We both agreed this is by far the best rump steak we've had to date, mine was medium and partners medium/rare. Well worth its money. It beat a top UK restaurant we've eaten at, Staff were friendly although their English was limited it didn't cause any problems. We will return when we go back.

Delicious food, good quality-price ratio, very nice service

Quiet, pleasant atmosphere and not crowded either. The food is great and the prices are reasonable.

Very friendly staff, very good food, steaks were perfect. Great service, highly recommended.

Buona cena ! Personale gentilissimo e cordiale, cibo buono e location in linea con il contesto… Sicuramente un buon posto per una cena

We had ordered a table for 4 people for March 2, 2024 at 6 p.m. We were greeted very friendly. There was a mixup when ordering, an apology was immediately sent. The food was great. We were very satisfied and would be happy to recommend this restaurant.

Very nice atmosphere, friendly service and the steaks were really excellent. We recommend.

Everything is very good! I'd love to come back

Simply everything is great Delicious

You're the most beautiful. Best JGA

Good place. Even with children!

We were there on Saturday at 6 p.m. It was still very quiet at this point. After 7 p.m. it got busier and louder. The service was very friendly and attentive. The food was great. Is highly recommended.

I always like to come here when I'm in Hamburg. Very good meat, delicious steaks and the price/performance ratio is also excellent! Highly recommended!

Courteous staff, fast service, good price-performance ratio

Super delicious food and the staff is very friendly.

The food was great, I can only recommend the great conditions

Big Burger: Highly recommended, especially if you are very hungry.

Very good food! Staff also very friendly! I can only recommend. 👍🏻

absolutely best stake house around highly recommended 10/10

Would 100% recommend this place! The steak was one of the best I’ve ever had!!! The staff were so friendly and accommodating, we are from the UK and we felt so at home! Staff are very friendly and helpful even bringing us a menu in English! BEST STEAK EVER! Thank you <3

The worst restaurant visit of my life. We were a group of six people, overall everything was bad that evening. We ordered quite quickly and waited 20 to 30 minutes for the drinks. After about 60 minutes we still had no food and were about to leave when it finally came (incorrectly). One person at our table received the wrong dish three times (first wrong side dishes, then wrong doneness, then wrong doneness again with wrong side dishes again). The right dish finally arrived when everyone else had already eaten. When the dish was repeatedly returned, the owner's wife responded unfriendly and accusatory. When the final complaint was made, the owner himself was unreasonable, a know-it-all and blamed his employees. Nobody wants to work anymore, everyone is lazy and everyone would rather collect unemployment benefits and he wouldn't be to blame. He would always do everything right and if he did everything alone, it would work. Then he should probably do that too. He went on for a long time about how good and holy he was and that he had cooked for the homeless during the pandemic, etc. etc. Nice, honorable, unfortunately absolutely irrelevant in this case. There were two rounds of drinks as an apology. He ruined this over the course of the evening through repeated absolutely inappropriate and outrageous behavior. Finally, he led our group in front of a regulars' table and explained that we just have to know how to enjoy food and if we don't do that, it's our own fault. A pity! There was just nothing going on that evening. The product was completely neglected, even though it could have been very good. But that's not the best way to enjoy the best piece of meat. Important: The employees can't do anything about it. The waitress at our table had her first day. This is absolutely excusable. He took longer but was friendly and accommodating and apologized several times. The fish stinks from the head. Addendum: For being called a steakhouse, the restaurant has a very limited selection of steaks.

We ate here as a couple after seeing the musical The Lion King. We were warmly welcomed and given our booked table. The ambience is modern with classic bull heads on the wall, as is usual in a steakhouse. The tables are placed quite close together, so you're almost sitting on your neighbor's lap. The staff seemed quite overwhelmed, as the boss apparently took a trainee waiter by the hand, but he was friendly. The burger was ok, but could have been cooked a little more medium as it was quite cooked through. The fries were in the deep fryer a little too long. It was tasty, but wouldn't come here again because of the food. It was also quite loud and poorly ventilated. You can come and eat here, but there are definitely better alternatives in our home country.

Probably the worst restaurant visit ever! The store was half full and we had to wait 45 minutes to be able to order drinks - before that we were ignored despite repeated requests. We then ordered our food straight away, for which we had to wait 120 minutes! When the food was brought, we were told that a steak we had ordered was no longer there and therefore had not been prepared... mind you, the information came when the other steaks were brought to the table after 2 hours! At the same time, other guests also had massive problems with the wrong steaks and the wrong cooking level. The staff is apparently new and had to get the dishes spelled out... The quality of the steaks wasn't anything special either, rather a bit tasteless. We won't be coming back under any circumstances.

It was very good. The food is just great. And the employees are all very nice.

A really friendly and great restaurant, gladly again. Even if it's not directly on the Reeperbahn, it's worth a 15-minute walk or an e-scooter.

The food tasted very good and the service was great!

Absolutely underground, after 1 hour of waiting there wasn't even the starter at the table. Even at the neighboring tables the orders were wrong or suddenly no longer available. The service couldn't help it, the management team should restructure itself. Even for drinks we had to wait forever, we've had better service here before. Even if it's a Saturday, you should put what's on the menu on your plate.

Great restaurant, very nice service and delicious food. I can definitely recommend it

Great food and nice conditions - little insider tip!

Went in spontaneously. We were welcomed very friendly and served very well. The food was great. We recommend.

Das Restaurant bietet eine vielfältige Auswahl an köstlichen Gerichten. Die Atmosphäre ist angenehm und das Personal freundlich. Die Speisen sind frisch zubereitet und geschmacklich überzeugend. Insgesamt eine empfehlenswerte kulinarische Erfahrung.

Steak is a must when you visit, exactly as the name suggests

We ate there spontaneously last night. We liked it very much. The food (burgers) was very tasty, well seasoned and very filling. If we're ever in the area again, we'll definitely be happy to come back.

I wouldn't eat here again for the chicken, but I highly recommend the entrecôte.

Worst place. Ever! Do yourself a favor and don’t go there. No personel speak a word of english. It took 30 minutes to get a menu, and it took 50 minutes just to get drinks. When we finally ordered our food, the waiter repeated to us, what we ordered to make sure. When the food came, we didn’t get anything of what we ordered, but the waiter said, the rest would come (we just ordered fries and sauce). But our food never came. The meat was dry, the steak was soaked in blood and fluids, and didn’t rest. The potato was soaked in creme fraiche and was cold. When another waiter came after ‘we finished eating’, she asked if it was good, and we all said NO! And she just went silent and took our plates out. Overpriced place with horrible food and the worst service, we’ve ever experienced! Would’ve given it 0 stars if possible.

Mega...the side dishes are also too big to share....too big 😍😘

Ordered drinks twice, one was forgotten twice. 1 hour waiting time for the food when the tables are only half full is definitely too long. The food was a disaster, especially the steaks and in a steakhouse. The rest is also not very convincing or not at all convincing. Never again!

Sehr nettes Personal und gutes Essen

Employees are very accommodating. Even at unusual times. Food was very good and inexpensive. We recommend.

The meal was okay. But the service was mediocre, the shop was very loud and it took forever. A pity.

Wir waren zum zweiten Mal hier, nachdem wir das Restaurant bei unserem letzten Hamburg-Besuch eher zufällig gefunden haben. Das Essen ist ein Traum. Wir haben lange nicht mehr so zarte Steaks gegessen. Der Service war sehr freundlich und bemüht. Wir kommen ganz sicher wieder!

Haben selten so gut und günstig gegessen.

Bitte lest euch das bis zum Ende durch!! Ich warne euch nur :D Mein Freund und ich waren an Silvester dort essen. Das Ambiente war ganz okay. An Silvester wurden natürlich die Preise erhört, was erstmal okay war. Wo wir ankamen wurde unsere Bestellung schnell aufgenommen. Der Laden war gerade mal halb voll. Wir haben auf unser Getränk 45 Minuten gewartet, die dann noch warm waren und kein Eis enthalten haben. Darauf hin haben wir die Bedienung gefragt ob wir evtl etwas Eis für unser Getränk bekommen können, darauf mussten wir dann wieder 20 Minuten warten. Das Essen kam nach 1 1:15 Minuten. Es war total kalt und geschmacklos. Wo wir dann die Schnauze voll hatten und nur noch bezahlten wollten kam der Kellner 5 mal zu uns und meinte ein Moment noch. Nach ner halben Stunde kam dann endlich jemand und wir konnten bezahlen und gehen. Ob wir nochmal wieder kommen werden ? Ich denke nicht :)

Eines der besten Steaks die ich je genießen durfte. Definitiv einen Besuch wert!

Der Laden sieht von außen super aus ! Das wars dann auch leider schon. Haben über eine Stunde auf unser Essen gewartet und wir hatte nur einen einfachen Burger. Der Laden war einfach nur grundlos überfordert. Von der Bedienung, bis anscheinend zur Küche. Ich gehe öfter gut essen und habe ein Gefühl für gutes Fleisch. Der gesamte Burger war in Tankstellen Imbiss Qualität und die Bullete des Burgers hat nach Hackbraten geschmeckt. War der eventuell ein Tag vorher im Angebot ? Ich habe noch nie in meinem Leben so viel Geld für so Geschmacksloses und unqualitatives Essen bezahlt. Also Ein wahrer Geheimtipp… wenn es mal so garnicht schmecken soll. Frohes Neues !

Leider war trotz guter Qualität des Essens der Abend dort nicht gut. Getränke kamen erst mit dem Essen, auf das sehr lange gewartet werden musste. An eine Entschuldigung von Seiten des Restaurants war nicht zu denken.

Service unkoordiniert. Keine Getränkekarte. 45 Minuten Wartezeit bis zumindest Getränkenbestellung entgegen genommen wurde. Preis Leistung stimmt nicht

Das Essen war recht gut. Leider war der Service sehr überfordert und unorganisiert. In einem Steak House kann ich schon erwarten, dass der Service die verfügbaren Weine kennt. Mit sehr langen Wartezeiten sollte gerechnet werden.

Preisleistung ist angemessen. Es ist sauber und ordentlich geführt. Man muss nicht lange warten auf das Essen. Weiter so.!! Gruß B. Hellmann

Sehr netter und unkomplizierter Service. Aufmerksam und kompetent. Steaks und Filets auf dem Punkt und Beilagen super lecker.

Vorab das Menü war mega, das Steak auf den Punkt, nur in Punkt Service, na ja. Die Angestellte hatte die Ruhe weg, dafür sprang der glaube ich Sohn des Inhabers wie angestochen umher mit lautstarkem Ton Richtung Küche. Wir kommen zwar vom Dorfe, aber ich glaube es ist nicht normal wenn ich nach der Rechnung verlange und mir der Bon vorgelegt mit dem Kommentar die Kellnerin hat vergessen die 10 % Trinkgeld drauf zu buchen und wie wir das jetzt machen wollen. Der Mann sah mich verblüfft und kam kurz danach mit einer geänderten Rechnung incl. 10 % Trinkgeld. Somit 10,- mehr. Wir haben gezahlt und sind gegangen. Ich hätte sicherlich gerne ein Trinkgeld in einer ähnlichen Höhe gegeben nur nicht auf diesem Weg. Schade das mir der Besuch bis auf das Mega Steak in keiner guten Erinnerung bleibt

Wir waren mit knapp 30 Leuten da, der Laden war komplett voll. Die Kellner hatten sichtlich Stress und sich auch nicht bemüht, dies zu verstecken. Vorspeise konnte 5 Minuten nach Bestellung der anderen Essen nicht mehr geordert werden. Aufmerksamkeit war Fehlanzeige, wenn man was wollte, musste man mehrfach nachfragen. Von den Wartezeiten brauchen wir nicht anfangen zu reden. 1,5h bis das Essen kam, eines wurde vergessen u nachgereicht. 2x waren die Beilagen falsch u einmal gab es scharfe anstelle von süßen Rippen. Der Cole Slaw war Alle, dafür gab es dann einen anderen Salat aber nicht bei jedem den Gleichen sondern auch unterschiedliche. Das Essen an sich war gut. Beim Bezahlen dann die Überraschung, dass selbst Trinkgeld auf die Rg. gebucht worden ist. Wer das nicht mitbekommt u dann noch aufrundet zahlt doppelt. Ob u wieviel der Gast Trinkgeld gibt, sollte man ihm schon selbst überlassen.

Der Service sehr hektisch, nimmt sich kaum Zeit für die Bestellungen. Leider haben wir dann 1std 30min auf das essen gewartet und eins kam noch später. Getränkebestellung nur auf Nachfrage und brauchten dann auch immer ca. 15min.. Beim Kassieren wird einfach eine Service Pauschale abkassiert, in dem Fall waren es bei 2 Leuten 3,50€ + Trinkgeld und bei den anderen nicht, auf Nachfrage kam nur, "warum nicht? Also soll ich das runter nehmen?" .. alles in allem Leider kein schöner Eindruck an dem Abend

Lecker Steaks zu fairen Preisen und nicht so überfüllt wie manche Läden direkt im Zentrum. Dafür lohnt sich ein kleiner Spaziergang...