Asiatisches in Konstanz

Unfriendly, bad and expensive. I asked for two portions of rice with vegetables to take away. I was shown unappetizing leftovers of overcooked beans and fried potatoes at the buffet, which I could scoop into plastic boxes. When I wasn't satisfied with that, I was reluctantly offered to freshly fry various vegetables. Then I took it. It was ok, but nothing special. We had to add a lot of seasoning at home to make it edible. But the big thing: “Special price” 30 euros when paying in cash. With a card they even wanted 33 euros! For 2 x a handful of vegetables with rice in the plastic box to take away. Unfortunately we were very hungry after a trip, otherwise I would have returned it. In addition, the service was very reluctant and unfriendly. Never again!

Service well! There is none! You are being told by the service team I have no time. We waited over 1 hour to order drinks! The food took even longer. And when it came it was all rubbery and discussing looking. That the health office allows such things beats me. For 100+ customers they were way understaffed with only 3 service staff. The food was well lets say you get what you pay for low quality cheap stuff. The buffet not seen once fresh food put on. So its old food! Service staff are unfriendly and rude!

Definitely not recommended. We are here on vacation and were really hungry after the long drive. Then we stumbled across this restaurant...quickly googled the rating...3 stars...hm...but the place was quite full. We thought to ourselves, it can't be that bad. We took the all you can eat...we thought something would be tasty......big mistake. Beef completely tough. Soup really sloppy, more than usual but the taste was OK. Sushi absolute disaster. Pudding watery. The food wasn't even ok for my taste. But the big hit was still to come. Each of us had 1 drink and we paid almost 60 euros. That also motivated me to write a review. Not only is the food not good, the price is also a disgrace. Price-performance = impudence

good selection, attentive staff, buffet always well filled, grilled food sometimes fried a little too long and unfortunately tough. All in all, a successful evening.

Eating goes like this... Rather loveless everything...has a train station character

Good service. Unfortunately, the quality and selection of the buffet has decreased somewhat

We have been here at Ginza several times and have always received a warm welcome. We always got a good seat from where you had a good overview of the buffet. The food tastes very good and is regularly replenished so there is always plenty of it. A big compliment to the boss too; She is always on the go leading the friendly staff for the benefit of the guests. I can only recommend this restaurant positively.

Food was good. I also liked that you could put it together at the buffet and then fry it fresh with a sauce of your choice. I would have liked something different about the dessert buffet. Since it was just unwrapped sweets (gummy bears, Jell-O, etc.), some fruit and rice balls. I would have wished for something different. But that's a matter of taste.

The whole buffet was cold, it's a shame it has improved over the years, fortunately

I don't recommend anyone to eat at a place like this. Attention, the boss is the only queen there, you think... only the boss collects, so not only 20 cents goes to the employees. The fact that the staff is unfriendly is unfortunately also due to the boss, the lady has no respect, neither are the employees treated well (unfortunately I had to find out about it myself one evening from 2 employees. The employees are not allowed to drink during working hours if the guest is there to use. The boss makes herself comfortable in her private place with food and drink until you come back. Dirty plates, cutlery, cups, glasses, tip for glasses and take a cup with you (danger of herpes) before you use it. Kitchen and food everyone should observe that when you go to the toilet, on the left you can see the kitchen and I'm sure everyone who has done that will not only give this restaurant 1 star (be careful from picking your fingers to stroking your hair, meat from the The floor is picked up again and used again. Before the raw meat and fish come to the buffet, everything was brought to the front in 5 hands WITHOUT gloves Let's watch, with his bare hands everything is transported onto the stove. From time to time he takes his cell phone in his hand (without gloves) and is content with that (not a nice gesture towards guests.) It's not worth a cent. And that's not all that we're personally told by ymot workers and former employees.

The hostess is a very unfriendly woman... the staff isn't even allowed to talk to the customers... we wanted to order 4 large bottles of water but we weren't allowed to order the hostess said 2 bottles each, yes 4 are too many... then she wanted my 5th Months baby that I take it away from the stroller because the stroller seems to be blocking space even though there was almost no one there to eat at that time... the price is OK but I love paying more for it top service and a hospitable restaurant... food was OK

Food is OK and not expensive either. But unfortunately everything sticks together dirty and tries to get ripped off when collecting money. (Not correct when added together)

The table was more smeared than cleaned. The toilets were extremely dirty and sticky. The restaurant is extremely loud, so there is hardly any room separation. The glasses are not cleared away because otherwise they no longer know how many drinks have to be charged. There were five of us at a table of six that was full of glasses at the end. If you need a waiter you will be ignored. Half the drinks had run out but were still on the menu. The food was very good. There was a huge selection and the price was fair. That will be the reason why the restaurant still exists. If there were staff training here and a cleaner, quieter atmosphere, it would be a great restaurant. What a shame!

There were times when we were there more often, after almost 6 months we wanted to eat there again, it was really the last time, everything was served by very rude staff, when we asked if we could eat outside we said no, the guests followed suit We were allowed to go out on the terrace, then it took almost 15 minutes until someone came for the drinks, eating was very difficult to chew, it was tasteless, it seemed as if the food had been warmed up, there was hair in the meat and on the plate was very unhygienic, from the floor to the food, cutlery and ladles, the "Asian" sauce like sweet and sour had a 2 cm thick layer of skin on it, the peanut sauce looked like diarrhea, then the bill came, we didn't eat any grill and We still had to pay the price with a grill even though we only ate from the buffet, thank you very much, but I'll never use the toilet again, if it continues like this I wouldn't be surprised if people go out with food poisoning.

Very unfriendly owner tried to cheat us, bill more than was consumed, no billing or invoice given! It's a shame such a person ruins the whole experience! We're definitely not coming back!

I think the selection is good, it's constantly refilled, fresh...

Large selection at the buffet. We were very satisfied and will definitely go back.

Food doesn't taste good, a few things were already old and spoiled, the Asian woman is very unsympathetic, her husband tries to catch the flies with his hands, paying with a card is unwanted, prefers cash... Sorry, but the health department has to pay a visit there.

The meat was tough and had a lot of sight. Poorly fried, little sauce and only one service person who was responsible for the guests. The other didn't speak German or preferred chatting with friends instead of wiping the tables. When you ordered drinks, the service person didn't come at all or only after a long time to say that it wasn't available. Instead of offering something else, she immediately left. Never again.

Unfortunately it's not a kid friendly place but the food was ok.

I'm very very very disappointed. You could also put a price on the flies because there are so many of them and they're all over the food at the buffet... When I didn't want to drink anything, the boss came to me every 5 minutes and asked me several times to order something to drink. Then of course I ordered something to drink because I was getting uncomfortable. The service employees all walk around with a poker face, no smiles, nothing, except the nice old man at the grill. He's always been very friendly so far. He was the only positive thing in there. The toilets also look horrible. Urine residue on the floor, dried urine stains that smell unpleasant. When I pointed this out to the service employee, she told me not to go to the toilet and ran away. Very unprofessional and disrespectful. I would definitely never go there again!!

Food super fresh and delicious!! No reservation necessary, large dining room. We were there in the summer when the weather was great, but unfortunately the terrace was not open. Very unfortunate

The food is really good, even if it's been the same for years... A great place to eat... BUT the service is subpar... no one laughs and the employees hardly seem motivated... a long wait... if you don't do something yourself ....the tables and chairs are greasy and certainly aren't fun to sit on...it's a shame it used to be better and the price seemed pretty okay back then...

I am extremely disappointed with the service at Ginza. My husband ordered a wheat beer but got a stale shandy instead. When he politely pointed out the error, the employees treated him rudely and disrespectfully. This is not acceptable as a customer. I wouldn't recommend this restaurant to anyone.

Lots of choice when it comes to raw ingredients. The sauces were well described and everything was laid out in a self-explanatory way. Memories of the 5 euro fine are posted far too often.

Saturday night. Staff unfriendly. Food preparation unsatisfactory!

We've been there a few times over the past few years. There is now an extra charge for everything. The prices on the card are no longer correct. Everything is communicated via handwritten signs in the restaurant. While I understand the surcharge for too much food that is not eaten, I find the surcharge for meals that are ordered without drinks an absolute disgrace. The food is, as you would expect, mass produced. Nothing surprising but for a price of €22, well... the buffet itself is sparsely refilled and there were a lot of flies on the goods. The service is also subpar. When we were asked if we wanted to pay and we replied, "not yet, only later", the waitress was at the table less than a minute later with the bill. When we kindly pointed out to her that we wanted to pay later and she probably misunderstood us, she replied that she also wanted to go home... at 9:30 p.m. When we told her that it said 10:30 EVERYWHERE, she argued that that wasn't true, that it had been that way for a long time, that it wasn't on the map either... it's just stupid that it actually said 10:30 when they showed it to us wanted. When I told her it wasn't a good customer experience and was also very unpleasant as a guest, she told us we should stay until 10:30 p.m., there's just nothing left to consume. I then said that it was fine and we would go, but definitely not come back. We'll leave it at that. Ginza is no longer recommended.

The level of service here is terrible. Came as a group of eight people, including 4 kids. They didn’t want to provide more than 3 straws. Spending so much money as a group here and the staff are arguing with me about providing straws which cost pennies. Cannot recommend this place at all. Went to a much better buffet place yesterday in Germany.

It is very hot and no air conditioning or fan. The team is unfriendly and rude, they ignore the customer when you talk to them.

Great all you can eat restaurant. Many options. Especially main course, starter and teppanyaki grill. Also unusual types of meat such as zebra or kangaroo. Drinking takes a little long. The plates were immediately cleared away

A really excellent buffet. However, the staff wasn't on their toes even though there wasn't much going on. The empty plates have piled up. But it is still recommended.

I've been coming back for years; Nothing special but ok - like many things in Konstanz. Today we came with 2 children and we were assigned a place from a distance where it said "reserved" (right side, everyone was empty and "reserved" everywhere). We were then rudely asked by a young brat (seems to be from the owner's family, if you understand me) why we should sit at a reserved table. When we were told that it was her colleague who had assigned us the seat, she turned around and left. My suggestion that I would like something to drink was ignored. Such a brat definitely doesn't belong in customer service. Same thing at the front bar, another rude young boy from the owner's family said he didn't take drink orders. So I had to look for the one colleague who happened to assign our seats and was able to order. Ideal visit - we will definitely not be coming back. The owners don't seem to care at all, the Swiss make sure the place is full. During the previous visit, the wrong sauce was used, which can also be a problem for pregnant women. They just said they didn't make any mistakes and then wanted to charge an additional €5. We kindly waived it. Let's be honest --> Who wants to experience something like that when you want to have a quick and nice meal with the family...

The staff was very unfriendly and didn't feel like working, the lamps above the buffet were full of spider webs and the floor was very greasy. The cleanliness was generally not ok

It has a large selection. You're sure to find something you like. It has specialties (e.g. zebra) and the possibility of putting together your own plate, which is then fried, is recommended. You can definitely find better ice cream in other places.

If you have a test, you can also stay inside. If you don't, you can only stay on the terrace 🤔

So far we have always enjoyed coming. The last few times we always - and I mean always - had to order our drinks at the front because we weren't served. Plates were cleared every now and then, unfortunately it is not possible to order drinks from this staff (plate clearers). When we personally pointed this out, there was no adequate response. The waitress was more busy standing at the counter, bored and hardly motivated. Unfortunately, this has happened to us many times. That's why 1 star, if any, regarding service! In our opinion, the food is perfectly fine for the price-performance ratio. Cleanliness is also problematic (plates dirty, table not cleaned)... a shame because we think the restaurant had more potential. As I said, food was perfectly fine!

Very good local, I've been there several times and I'll come back!

Large, bright restaurant. Fine Asian buffet. Inexpensive (15 euros at lunch all you can eat)

We recently visited Restaurant Ginza with our 2.5-year-old daughter. Although the restaurant offered some kids' options, we found the overall selection at this Asian buffet somewhat disappointing compared to other alternatives along the Swiss-German border. The prices were standard, with drinks being charged separately and a €5 penalty for unfinished plates. Therefore, it's essential to be mindful of how much you take. On the positive side, there was a decent variety of ice cream, which is a plus if you have a sweet tooth. However, it's worth noting that buffet prices increase on weekends and public holidays, which is typical but still something to keep in mind. Overall, our experience at Ginza was just okay, and we give it three solid stars.

The sushi was very tasty. Most of the buffet dishes were also good. The selection is large. The only thing that tasted terrible was the ice cream. The ambience is no longer quite as inviting, but it is still within reason.

“Our visit to the restaurant was disappointing. Despite the rule that you have to pay an extra 3 euros without ordering a drink, we at least expected friendly staff. Instead they were rude and pushy. The fries, while edible, were overly salty. We liked the concept of putting our own food on the grill, but unfortunately we only got half of it back. A word of advice: avoid the beef - it was poor quality. Conclusion: We will not be coming back.”

The food itself isn't bad, but the waitresses kept fooling us. We were charged fees and conditions that they invented when they realized we didn't want to drink. When we ate, they literally forced the drinks on us and then brought us the wrong (more expensive) size. They could do better!

ATTENTION!!  ATTENTION!!! I've been to this restaurant several times and everything was great, this time when I came it was just terrible. My friend and I tried mushli for the first time and when they brought us the grill it smelled like missing fish, but the workers said that this is how it should smell and the mushli was fresh. When the manager approached us, he began to be rude to me and said that if we did not finish the sushi on another plate, which I did not complain about at all, then we would have to pay 10 €, although everywhere in this establishment there is a warning that for a plate not eaten food - you need to pay ONLY 5€. He (the manager) said that this price was just for us, or rather for me. There was also a problem with the language, we are tourists and we do not know the German language perfectly to express the situation correctly. When a friend tried to talk in English, they didn’t want to listen to her at all and said that this was our problem, that we don’t know German in Germany. I DO NOT recommend visiting this establishment, because you may also be unlucky with stale food and boorish behavior of the employees.

I really like the buffet. The food is delicious and very plentiful. No matter what, whether beef, pork, fish,... Everything is available. Everything can also be freshly prepared. The staff is firmly in family hands and under the rule of the "mother" The atmosphere takes some getting used to. A large, simple room, often cold in winter, napkins are provided, and the dishes and cutlery have seen better days. But if you don't mind that, this "Chinaman" is highly recommended. Tasty, friendly, cheap!

Very friendly staff, very good food 👍🏼

The place seems cozy and spacious to me, with easy parking. Variety and good price. It didn't seem good to me to see that most of the plates were damaged.

The food was super fresh, everything and a large selection

Food was good, but unfortunately not really warm. Otherwise everything is ok.

The food is ok. But there is no smile, more like mass processing.

Very poor food quality, flies hovering around the food

Cheap and price performance is good...