ABACCO'S STEAKHOUSE Augsburg in Augsburg

No room for single animals that's how I felt after the smile of the head waiter

A very good restaurant with good service. Despite the higher price range, the value is justified. Despite the fact that they cook their own meat, there's no smell of cooking afterward. The dessert, especially the apple pie, is also highly recommended. A top choice for meat lovers and special occasions.

The steaks are great and the service exceptional. They were very professional even when they blew a circuit breaker and all the lights went out. I would definitely come back here.

Very classy and high-quality restaurant with absolutely fantastic food, great service and a good price.

Not recommended – disappointing despite the staff's best efforts We went to dinner with a friend and unfortunately had to wait a very long time before anyone came to our table. While the staff was friendly and helpful, they were clearly understaffed – simply overwhelmed by the busy restaurant. The food finally arrived with a significant delay. The prime beef (USA) we ordered was unfortunately overcooked and disappointing in quality – tough and very marbled, which is unacceptable at this price point. Even refills (drinks, etc.) only arrived after repeated requests. Overall, a nice atmosphere, but the service and quality of the meat were disproportionate to the price. Unfortunately, I wouldn't recommend it.

Great feature with the hot stone for cooking your own steak. Very good food and friendly staff.

Very good food. The steak and side dishes tasted absolutely delicious. The service was attentive, and our dog was even allowed to come along and get water. Really great! 👍

Excellent food, the hot grill stone was exciting, very attentive, helpful and friendly service, pleasant ambience, but a bit dark.

Great place. Super deal for the kids at 9.99.

The two of us were there, and it was a very pleasant evening. The service staff were always attentive and very sincere. Our orders arrived quickly, and the price was right for the service and quality. We'd be happy to come back.

A very good steakhouse for special occasions, but also for discovering a slightly different kind of restaurant! The meat prices are expensive, but the meat is of high quality - so that's fine. I think the option to pay only once for different side dishes and reorder them for free is great! The ambiance is beautifully decorated, and the outdoor area comes into its own when the weather cooperates (it's covered, so you can dine even when it's raining!). The service is friendly and attentive, but I sometimes get the feeling that the waiters are very stressed, which leads to longer waits for drinks and food. Personally, I would like to see more ventilation installed here, as with busy customers, you often smell of smoke, and it gets quite stuffy if the windows aren't open. Otherwise, a great restaurant with an exciting way to grill your steak!

Great meat, the waiter was super friendly and incredibly accommodating. Everything was perfect and tasted great.

The food was good, but the atmosphere was very unpleasant. It was loud and crowded, and we had to wait over an hour for our food... There were only two of us! The service was friendly but not very attentive. All in all, it wasn't worth the money for me.

The fun part was the tenderloin I ordered was brought with a hot stone. I was able to finish the cooking at my table to the exact finish I wanted.

The food was fresh and delicious.

Highly recommended. The meat is excellent. Great service. Nice, dark ambiance. Prices are relatively high, but it's worth it.

Very nice concept. The best and most beautiful steakhouse in Augsburg and the surrounding area!

We ordered our food and had to wait about an hour for it to arrive. It seemed as if we had been forgotten at some point. When the waiter noticed that we weren't leaving a tip, he rather rudely placed the receipt on the table, clearly showing his annoyance. Unfortunately, it wasn't a good first experience. We were there on Saturday, February 8, 2025, at 6 p.m.

Very nice food but little expensive.Definitely recommend if you want to make food by own hands.

Different from other Steakhouses, but very good. I would definitely go back when in the neighborhood. It was delicious.

There are better steakhouses. It's annoying; you might as well change your clothes instead because you smell like a kitchen!

A complete disaster - a poorly thought-out concept with everything missing! 1.5 hours of waiting for a piece of meat that you grill yourself???? The effort involved in serving a sausage sandwich is greater & I find it completely incomprehensible how such a simple process could go so badly! Due to my worst fears, we were already reminded during serving - after 95 minutes, mind you - to please bring side dishes a second time as advertised to avoid further waiting. Another disaster here: after repeated reminders, the goods only arrived after the meat had already been eaten. For me, the system doesn't work here. Disappointing from start to finish! Augsburg definitely has better alternatives. Amazingly, everything worked smoothly in Ulm with the same number of people. This is primarily the reason for the criticism of the Augsburg management. You can also scare away your paying customers! Similar to McDonald's chain restaurants - only here the entire evening isn't wasted in one restaurant!

Very friendly staff. However, I waited over 40 minutes before I could finally place an order, and over 95 minutes for my food. When my food arrived, my fries were cold. That shouldn't happen at these prices...

After numerous visits to Abaccos, last night was definitely our last visit. Saturday evening, 8:00 p.m. with a reservation. Upon arrival, the restaurant was about half full. The first thing we noticed when ordering steak: the 300g Argentinian sirloin steak was sold out. How could that be? An absolute classic wasn't available on Saturday night... Well, we opted for the rump steak instead. After that, we waited a full 60 minutes for our food. No info, no apology, nothing. How can it take an hour to sear two steaks and fry the standard fries? The food finally arrived, with no apology for the wait. One steak was good, but my husband's piece was a disgrace, consisting mostly of tendons and difficult to cut even with a steak knife. The herb butter we ordered was rock hard (probably fresh from the freezer) and couldn't be used at first. Our "hot stones," on which the steak was cooked to the desired doneness, were far from hot. Reordering a stone or new side dishes is generally extremely difficult, as the waiters tend to ignore you—despite your waving—or simply disappear completely. When we finally got the second stone, it was just as cold as the previous one. When I asked again if it was possible to get a hot stone, the waiter replied in a rude tone that they were busy and had run out of hot stones. (The restaurant was still only one-third full by then.) Remember: the steakhouse's concept is to finish grilling the raw steak on the hot stones! If they run out of stones on a Saturday evening when the restaurant is far from 100% full, it's either a complete lack of organization or absolute ignorance. This was followed by half-hearted "explanations" from the waiters and an attempt to salvage the ruined evening with a "dessert on the house." When we declined, no further solution was offered, no reduction in the bill, etc. We will definitely not be returning and will not recommend Abaccos to anyone.

We've been here several times, but yesterday was probably the last time. This restaurant used to be our favorite in Augsburg, but a lot has changed, which no longer justifies the high prices. An Italian Spritz for almost €8 was a glass full of Prosecco with water, the sirloin steak wasn't marbled but full of gristle, the vegetables were out (on a Saturday night!), the fries were floury, and the sweet potato fries were cold twice in a row. My stone didn't work well; the meat stuck to it so I couldn't even get it off properly. The service was lacking. All in all, it's just not up to par for the price. A real shame...

Too bad, the wrong side dishes were delivered. By the time the right thing was ordered, the meat was already overcooked, and dinner was ruined for me. Mistakes can happen anywhere. If they're discovered, how do you react? Do you give the dissatisfied guests a free dessert, a coffee, or something else...or do you simply bring the bill and just do what's normal? There's definitely a lot of room for improvement here.

Tried to serve outside despite the thunderstorm, but it didn't work. The move inside was superbly organized. Food excellent...10 stars

The steak and red wine were perfect, as always. A side dish was forgotten, and the wait for the food was a bit longer, but that wasn't really a problem. Otherwise, everything was great; we'll be back soon.

Yesterday, a group of six of us went to Abacco's for the first time. We'd heard nothing but positive things from our friends and family. Unfortunately, I have to say that our visit was disappointing. The food was good overall, but the service could have been improved and wasn't appropriate for a restaurant with high standards. When the food was brought to the table, I asked for ketchup – but even after asking four times, it wasn't brought. The restaurant advertises a free reorder of side dishes. However, it's quite difficult to find a server and get their attention. When the side dishes were finally reordered and brought to the table, something was missing from our order again. When we weren't asked if everything was okay when paying, I brought it up myself: The food was very good, but the ketchup wasn't brought despite repeated requests, and something was missing from our reorder. The server's response was rather rude: "It's very busy here, so things like that can happen." This surprised me greatly, as it wasn't the customers' fault, and I don't think the restaurant was full. I've never had such an experience at other steakhouses. I'm pretty sure: I won't be visiting Abacco's again.

Excellent service, delicious food, and a wonderful atmosphere. You feel at home here.

The restaurant is located across from the Plärrer and is beautifully laid out. Its terrace is particularly lovely in summer. The food is fresh and lovingly prepared. Side dishes cost extra, as usual, except for the "house fries." Great 👍 Sauces are included and can be reordered as often as you like (barbecue, garlic, horseradish). The staff is friendly, competent, and not pushy. 😉 The value for money is excellent. Card payments accepted. We'll definitely be back. 😊

Sorry, but this place isn't worth a visit anymore. Long waits for drinks, and reordering takes forever. Side dishes are all cold. Restrooms are extremely disgusting.

The quality is fantastic! The service and friendliness could be improved considerably.

We've eaten at Abacco's Steakhouse a few times and always had a positive impression. Our last spontaneous visit with three people was all the more disappointing. The start was promising – quick table service, quick menus – but then a completely different picture emerged. Our server seemed to have disappeared. While other tables were served regularly, we waited over 20 minutes before we could even order – and that was only because we actively asked. Even here, they could have at least taken our drink orders earlier. The fact that the desired wine wasn't available is bearable, but that was just the beginning. The wait dragged on throughout the entire evening. We had to wait over half an hour for our food – and even then, the two dishes weren't served at the same time. Given the concept of cooking the meat at the table itself, this wait is hard to understand. We were also served the wrong salad, briefly questioned, and immediately cleared away. There was no apology either during this or when the correct salad was served shortly afterwards. The cocktails were unfortunately no savior either. We had originally ordered a Whisky Sour and an Espresso Martini – the latter is even the only drink featured on the menu. However, we were told it couldn't be prepared at the moment, so we ended up ordering two Whisky Sours. Especially for a signature drink, the only one featured in this case, the ingredients should always be available – it's extremely disappointing for guests and rather embarrassing for a restaurant with such a reputation not to be able to offer such a drink. Unfortunately, the two Whisky Sours were no alternative either: They were more reminiscent of thin lemon water with sugar than a classic drink – no trace of whiskey. Visually unspectacular, taste insignificant. The Mango Mojitos served later (as an apology from the house) fell into the same category: watery, practically alcohol-free, and carelessly prepared. The biggest annoyance, however, remained the service. Our server was repeatedly missing for extended periods – even when the restaurant was already significantly emptier. After more than 30 minutes of no attention, we had to ask for payment at the bar. Only after another wait did another server come over, apologize, and offer us drinks on the house. A nice thought, but one that couldn't save the evening. All in all, the visit was a bitter disappointment. In a more upscale restaurant, you expect significantly more in terms of both service and drinks. Perhaps it was a slip-up, but we won't be visiting Abacco's Steakhouse again anytime soon.

Super friendly service and an absolute experience eating there. Very attentive service. Everything was excellent. Thank you very much 🙏

There were four of us, and we had a reservation; otherwise, you'd have no chance. Nice, friendly service. Delicious cocktails, appetizers, and desserts... For the main course, everyone had meat to prepare themselves. Very good, highly recommended.

Steak, beef, chicken with salad and french fries

Delicious steakhouse with a nice atmosphere

Awesome restaurant You grill your own steak on a hot stone. It comes with three sauces and homemade fries. The food was delicious, and the staff is exceptionally friendly and very attentive. The ambiance and decor are fantastic. There are plenty of side dishes, which you can always get a second one for free. The prices are definitely reasonable, and the quality is top-notch. WE WILL DEFINITELY BE BACK Thank you very much

Super delicious steaks, friendly, on-the-ball staff. Highly recommended!

Top ambiance Top service Top taste My girlfriend and I went here for a belated birthday dinner. We were both very satisfied and would recommend eating here to everyone. We'd love to come back.

We've eaten here several times and have been satisfied so far. However, the service today was very poor, even though the restaurant wasn't that busy. We tried to reorder fries twice, but after an hour, we still hadn't received them. We only received another hot stone after asking twice. We couldn't reorder drinks either because our server simply didn't come by. We were also annoyed that when paying, the card reader only displayed the 10% tip as the lowest option.

The steaks are very good quality, and overall it's a great concept with side dishes that can be ordered multiple times. Unfortunately, there aren't enough waitstaff on duty to be able to regularly order (or reorder) something. It's also very noisy inside. We still enjoy coming here because the food is excellent :)

I think even unemployment benefits are paid out faster than food arrives here.

The cheap steaks were all sold out – whether that's just bad luck or a system is debatable. The wait for our food: over an hour. Even the bread we ordered didn't arrive any faster, which is a no-go for a restaurant in this price range. The service staff seemed completely disinterested, almost listless. Anyone who would rather drink coffee somewhere in the civil service probably shouldn't work in the hospitality industry – that's exactly how it felt: lots of standing around, little engagement. A one-time visit – definitely not a second one.

The steaks and side dishes are excellent. The service is very attentive. Only the order of the courses could be improved. An aperitif before the meal and an espresso after dessert would be great.

Great steakhouse, friendly staff. but a barking dog at the restaurant customers should be avoided.

Ein tolles Konzept und schöne Lokalität, jedoch ist die Qualität des Essens nur mittelmäßig. Das Steak war ganz ok, jedoch die dazugehörigen Pommes sehr trocken. Diese möchte man dann auch nicht kostenlos nachbestellen. Das Brot bzw. Baguette geschmacklose Aufbackware - schade, es gibt hier gute Bäckereien und ein Bezug von den hiesigen Bäckern wäre doch möglich. Der César Salat - geschmacksneutral - schon viel bessere gegessen. Frechheit ist der Preis der kleinen Schälchen, insbesondere da anscheinend nicht frisch zubereitet - die Zwiebelsauce hatte oben bereits eine Haut. Das Personal war sehr nett und zuvorkommend. Fazit: in der Anfangszeit war deutlich mehr los und bei unserem Besuch gähnende Leere. Kann ich jedoch nur subjektiv bewerten. Schade, hier steht anscheinend Konzept vor Qualität - werde so schnell nicht wieder kommen, da es qualitativ bessere Steakrestaurants in Augsburg gibt.

No response on Instagram - so I'm posting here: For my mother's birthday, we wanted to spend a special moment and decided on Abacco's Steakhouse. The concept there: The steaks are served on a hot stone slab, and you cook them yourself at the table to the desired doneness. Since my mother is in a wheelchair after a stroke and is physically limited – she can only use one hand – I asked the waiter if they could cook her steak to medium. The answer: no. Okay. That's why I deliberately ordered a large 500g steak (€59.90), which I wanted to cut and cook for both of us. I could just as easily have ordered three small steaks (€19.90 each) – the price would have been almost the same. So it wasn't an attempt to cut costs, but purely out of consideration for my mother. The manager came to our table and, in a rather patronizing tone, pointed out that sharing a steak between multiple plates was "not permitted"—each person had to order their own steak. According to him, these were the internal guidelines. In a nearly empty restaurant (only two or three other guests at lunchtime), the whole thing seemed simply excessive and unwelcoming. A lack of consideration—very disappointing. Are these really your rules? Then please state it clearly on the menu: "Each person must order their own steak—sharing is not allowed." And then you have to be honest: people with limitations or disabilities are simply not welcome here.

We arrived at Abacco's Steakhaus Augsburg with high expectations, as it's advertised as one of the best steakhouses in Germany. Unfortunately, we were thoroughly disappointed. The concept of having beef served "English" and cooking it yourself on a hot stone is certainly a matter of taste – we personally didn't like it. What was absolutely incomprehensible to us, however, was that the chicken also arrived raw and had to be cooked yourself – an absolute no-go from a hygiene perspective. The service unfortunately didn't live up to the high standards the restaurant aims to convey through its prices and appearance. Even at the beginning – when it was still quiet – the staff was inattentive. Empty bottles were taken without comment as people ran past (some even literally "hopped" through the restaurant) and without asking for new drinks. The dishes weren't served at the same time, so everyone ate their food one at a time – not a communal dining experience. We ordered a bottle of wine with the main course. We weren't initially told whether the wine we wanted was available. After a long wait and repeated inquiries, a bottle finally arrived – without any comment as to whether it was the wine we wanted or an alternative. The discussion about additional butter was also unpleasant. Although there were four of us and we had already ordered several portions, we were advised against two more – on the grounds that "enough had already been ordered." The waiter also mentioned that he earned a commission on additional sales, but that he "really wouldn't recommend" it. With a per-head turnover of around €120, the request for a little more butter shouldn't be a problem – especially since we, as guests, want to decide what we order. The sparkling wine service also lacked professionalism: The cork wasn't secured, the bottle was simply held on the table – at other tables, the sparkling wine even overflowed. Overall, everything seemed disorganized, hectic, and unprofessional. While the restaurant's decor is appealing, the overall impression was more of a "fancy atmosphere without the corresponding level of cuisine and service." When you cook your own meat, get fries from a deep fryer, and drinks are served with a delay and without explanation, the high prices are hard to understand. For us, it was a disappointing evening – we had expected much more. There are definitely better restaurants in this price range. In our opinion, this is by no means the "best steakhouse in Germany."

I've visited Abacco's many times and have been very satisfied every time! The restaurant is quietly located on the Wertach River and boasts a modern, stylish ambiance with warm furnishings and a glass facade that creates a welcoming atmosphere. The terrace is especially beautiful in nice weather. The steaks are simply unbeatable – high-quality, sustainably raised meat, such as the juicy US Prime Rib-Eye or the Argentinian Rump Steak, is served on a 400-degree hot stone, allowing you to control the doneness. This is not only fun, but also keeps the meat piping hot until the end. The homemade "Sössli" (sausages) and crispy house fries are a perfect accompaniment, as are fresh side dishes like the coleslaw. The staff is incredibly friendly, attentive, and offers competent advice without being intrusive. Even when the restaurant is full, service runs smoothly, and special requests are happily accommodated. The prices are absolutely fair for the quality, the generous portions, and the special experience. This isn't just a meal, it's an event. I'm already looking forward to my next visit!

Great idea with the hot plate for roasting at the table. Delicious and perfect for lunch.

Very good food And good service

Very interesting concept. You prepare your own steak using a hot plate. Unfortunately, our steak was delivered medium rare, so we didn't get to take full advantage of it. The restaurant was very accommodating, but they also included desserts on the house. The streak was still incredibly delicious, and you could order side dishes again after paying once. Definitely a must-try.

It's important to note that there's no grill master here. Guests have to cook their own meat on a hot stone. In my opinion, this somewhat diminishes the typical roasted flavors of grilled meat. Otherwise, it's very nice!

Leider war das Personal sehr unfreundlich. Es gab keinerlei Kommunikation – lediglich ein kurzes „Was darf’s sein?“ und das war’s. Es wurde nicht einmal nachgefragt, ob alles in Ordnung ist. Der Service wirkte kalt und desinteressiert. Insgesamt ein enttäuschender Besuch.

First and foremost: The meat quality is top-notch - anyone looking for good steaks in a modern, appealing atmosphere has come to the right place... But: The gastronomic concept only works to the extent that the staff are capable of implementing it. The service was friendly, but overwhelmed and haphazard. Orders had to be reminded several times, and a promised explanation of the principle behind the hot stone was completely missing. The stones were heated to different temperatures - my US prime steak with a fat edge splattered everything on the table within a one-meter radius with fat. Another rump steak wasn't even close to medium-rare by the time the plate cooled. It's nice that you could theoretically reorder all the side dishes for your steaks several times, but if the service staff doesn't respond despite repeated attempts to attract your attention (clear beckons), you get relatively little of that. In general, it seemed to me that the staff only noticed a certain clientele and worked extremely slowly. The place was about one-third full. The side dishes are very bland and tasteless, and apart from the very good fries, they're not my thing. One batch of salad was dripping with house dressing. Another had almost none at all. I realize that good staff is hard to find these days, but as long as the negative experience outweighs the positives, I'm unfortunately out of the question!

Service was a bit slow and a huge fraction of the menu was unavailable.

Incredibly delicious steaks in a very appealing setting. Service was truly amazing. You get real quality for your money here.

This was our fourth, but unfortunately last, visit. As nice as the first time was, the crowds disappeared just as quickly. On May 31, 2025, we reserved a table for 6 people. The receptionist asked in surprise (6 people?). Then we followed her inside. There was still room on the terrace, but not for us. That's fine, right? Then a table was set up (even though we had reserved in advance?) and the menus were placed on the table. After a while, a waitress came to take our drinks. She was friendly, but when we ordered our food, she had to inform us that most of the steaks on offer were unavailable. The problem was that they only had steaks 400 grams and larger, which is too big for our female companions and me too. When we asked why we hadn't been told this in advance, the lady (I'm just a waitress here) suggested we get the manager. He then came and asked us what was going on. He explained that they had little meat in stock so they wouldn't have to throw anything away. So why do we make reservations, so we can plan ahead? When asked what options were available (to find a solution), he stoically repeated that they only served large steaks. When asked whether a 400-gram steak could be made into two 200-gram portions, for example, he categorically denied it. When asked why he hadn't been informed of the restrictions when making the reservation, he told us: "We don't do that." The ladies were essentially "out" because the relevant portions weren't available. Then they suggested we leave. And that was the last straw! We did that, and we certainly won't be coming again. Last time, we were already out of many side dishes, and this time we were treated condescendingly by a member of the staff. Personally, I don't believe the gentleman was a member of management, as there was no willingness to find a solution or even regret regarding the situation caused by poor planning. Every waiter is taught how to deal with customers, de-escalate a situation, and find solutions during their training. Arrogance doesn't help much, except to keep wealthy customers away in the future. And that worked. It's a shame that such a great restaurant in Augsburg, which actually wants to offer a special experience, distinguished itself on this visit through poor planning and unfriendliness (to say the least). And the information that we could leave the restaurant instead of looking for solutions or at least apologizing for the situation means that we and a large part of our circle of friends will not be coming back. Then again, the Steakmanufaktur, where guests are still treated like guests. Building a good reputation takes a long time and is a combination of team spirit, ambience, and performance. Destroying a good reputation can happen quickly and is difficult to heal. Please consider this criticism a lesson learned for your behavior toward new or existing guests. Bernhard Huber

The approach of cooking the steak on a hot stone isn't really my thing. But the meat is high-quality and very tasty. And the raspberry lemonade... a dream 🤗 So, 5 stars anyway.

Perfect steaks, great service, we'll be back!

Steaks are excellent. You can control the degree of grilling yourself, thanks to the hot stone.

First class food. My steak was served on a hot stone. It allowed me to decide if I wanted it cooked rare, medium, etc. The staff were fantastic. We ordered a bottle of wine which was decanted into a jug, something rarely seen nowadays. Reserve a table with confidence. They will look after you.

Very good food, short wait, and reasonable prices thanks to the free side dish. The man with the gray hair was very courteous and competent.

Wir waren jetzt das vierte, aber leider das letzte Mal hier. So nett es beim ersten Mal war, so schnell hat es abgebaut. Am 31.05.2025 haben wir einen Tisch für 6 Personen reserviert. Die Empfangsdame fragte verwundert nach (6 Personen?). Dann folgten wir ihr in den Innenraum. Auf der Terrasse war zwar noch Platz, aber nicht für uns. Das ist ja noch i.O. Dann wurde erst ein Tisch zusammengestellt (obwohl im Vorfeld reserviert war?) und die Speisekarten auf den Tisch gelegt. Nach einiger Zeit kam eine Bedienung um die Getränke aufzunehmen. Sie war freundlich musste uns aber bei der Essensbestellung mitteilen, dass ein Großteil der angebotenen Steaks nicht verfügbar sind. Das Problem war, dass es nur noch Steaks mit 400 Gramm und größer gab, was für unsere weiblichen Begleitungen und auch für mich zu groß ist. Auf die Frage warum uns das nicht im Vorfeld mitgeteilt wurde, schlug die Dame vor (Bin hier nur Bedienung) den Chef zu holen. Dieser kam dann und fragte uns was los ist. Er erklärte, dass sie wenig Fleisch im Bestand haben um nichts entsorgen zu müssen. Warum reservieren wir dann, dadurch ist der Verbrauch planbar? Auf die Frage welche Optionen es gibt (Lösungsfindung), wurde stoisch wiederholt, dass es nur große Steks gibt. Auf die Frage, ob aus einen 400Gramm Steak z.B. 2x 200 Gramm gemacht werden kann, verneinte er kategorisch. Auf die Frage warum er nicht über die Einschränkungen nicht bei der Reservierungen informiert wurden, teilte er uns mit: Dass machen wir nicht. Die Damen waren dadurch eigentlich "raus", da die relevanten Portionen nicht zur Verfügung standen. Darauf wurde uns vorgeschlagen, dass wir auch gehen können. Und das schlägt dem Fass dem Boden aus! Das haben wir dann auch gemacht, werden sicherlich nicht mehr kommen. Bereits beim letzten Mal war ein große Anzahl der Beilagen aus, diesmal wurden wir von einem Mitarbeiter des Hauses, auch noch von oben herab, behandelt. Ich persönlich gehe nicht davon aus, dass es sich bei dem Herren um ein Mitglied aus der Geschäftsführung gehandelt hat, da keinerlei Lösungsbereitschaft oder auch Bedauern bzgl. der durch Fehlplanung herbeigeführten Situation herrschte. Den Umgang mit Kunden, Deeskalation und Lösungsfindung bekommt bereits jeder Kellner bei seiner Ausbildung vermittelt. Arroganz hilft da wenig, außer zahlungskräftige Kunden zukünftig fern zu halten. Das ist gelungen. Schade dass in Augsburg ein solches tolles Restaurant, welches eigentlich ein besonderes Erlebnis bieten will, sich durch Fehlplanung und Unfreundlichkeit (gelinde gesagt) bei diesem Besuch ausgezeichnet hat. Und die Information, dass wir das Lokal auch verlassen können, anstatt Lösungen zu suchen oder sich zumindest zu entschuldigen für die Situation, führt dazu dass wir und auch ein Großteil unseres Freundeskreises nicht mehr kommen werden. Dann halt wieder die Steakmanufaktur, da wird der Gast noch wie ein Gast behandelt. Sich einen guten Ruf aufzubauen dauert lang und ist ein Zusammenspiel von Teamgeist, Ambiente und Leistung. Einen guten Ruf zu zerstören geht schnell und ist schlecht heilbar. Nehmen Sie diese Kritik bitte auch als "lesson learned" für das Verhalten gegenüber den Gäste die noch oder neu zu Ihnen kommen. Bernhard Huber

I'd been to Abacco's before and had a good experience, so I wanted to show the restaurant to friends and celebrate a special occasion there. Unfortunately, this visit was disappointing. About half of the menu was unavailable – we weren't informed of this beforehand. Only one person in our group actually got the dish they originally wanted to order. The usual steak-cut fries were replaced with simple frozen fries, which significantly diminished the quality of the food. The meat itself was, as usual, excellent and tasted of a high standard. It's all the more unfortunate that the rest couldn't keep up. I didn't really want to blame the waitress, but when I was paying, the card reader offered a 10% tip – or €20 – as the lowest option. I didn't think it was justified considering the overall experience, so I didn't leave a tip. The waitress then left without a word, which unfortunately reinforced the negative impression. It's a real shame – I actually had fond memories of the restaurant.

It's a shame. We had a good meal there last time, but this time our visit was terrible. First, it took about 20 minutes for us to get our drinks and our food orders to be taken. We wanted another drink before we got our food, and again we had to repeatedly alert the staff. I wanted to try a patty and cook it only medium-rare, to my liking. When it finally arrived, it was already completely cooked and burnt black on one side. The flavor was therefore very mediocre. The caramelized onion sauce, which I was really looking forward to, was completely missing. The meat from my companions was also quite cooked. After about 10 minutes, the waitress asked if everything was okay. She completely ignored my "no," turned around, and disappeared. She didn't appear again until we wanted to pay. The terrace was full, but there were only about 20 people inside. So, it wasn't a packed house. With a bill of €200 for three people, I expect more from a restaurant. I won't be coming back.

the food was delicious, however we waited 3 HOURS for our food to come!! we even had a reservation, but we waited 15 minutes for a table. we were 11 people and a 3 hour wait is still a lot considering the restaurant is always full. they say they're low on staff.

Fantastic place. Highly recommended. Something a little different from the usual. Finish cooking the steak yourself at your table with a hot stone. All in all, a great idea.

Great idea with the hot plates for perfect individual cooking of the steaks

Super Service, great food and nice atmosphere. Gladly again.

Can really recommend, no complaints from us

Essen top. Service 1a Ambiente top. Was will man mehr. Ein rundum gelungener abend. Danke für den abend. Hervorzuheben ist die Mitarbeiterin im Service, die TOP war.

Great concept of being able to continue cooking your meat on the hot stones. Meat quality of lamb was 1a! The inside also looks really chic and you can get your side dishes and dips refilled for free

If you are looking for a steak meal at the highest level, Aboccos is the right place. The higher price range is definitely justified by the outstanding quality of the meat. I've never had a steak of such quality before. Preparation at the table on the hot stone works excellently. The meat takes on color quickly and everyone can prepare their own meat the way they want.

Very tasty, buttery steaks. Which you can fry yourself on the hot stone as desired. Supplements can be ordered at any time. Staff very friendly and accommodating.

The food was great as always. Only a private party on the terrace was a bit disruptive this time due to the volume of the music.

Hey guys, you definitely have to go there. You haven't seen anything like this before. Just the way your steak is served is amazing. You decide how you enjoy your steak.

I would like to give a big shout out to Raphael! The service was first class - attentive, friendly and at the same time pleasantly unobtrusive. You felt welcome from the first moment. Thank you for the great service and great service – it makes you feel completely comfortable as a guest!

Great restaurant with lots of space, chic and modern furnishings. The staff was very friendly and attentive. The meat selection is very good, a wide variety of cuts in different sizes. I really liked the preparation on the hot stones; the steaks are delivered to the table “kissed by the flame” and can be cooked there as you wish. The meat quality was absolutely top, no tendon or anything like that. The taste was just as convincing. The included fries were OK, the 3 sauces tasted good. You can get a second helping of this upon request - with only a short waiting time. The only point of criticism was the Abaccos Special Salad - this was actually a bit special, it was delivered as half a head of lettuce. Difficult to eat and overall quite a dry affair despite the small bowl of dressing. I see some need for optimization here. Nevertheless, I was very satisfied and can absolutely recommend Abacco's to steak lovers.

The employees are committed and friendly. The food now tastes very unseasoned and boring. The sauces that come with it are far too small and also very boring. There is no side dish that tastes particularly good, even the fries have no salt or seasoning.

Simply a recommendation! We weren't very happy with the seating in the back area at the beginning but after a quick comment we got a really nice table for two for our dinner date. The steak on the hot stone was great, you can order the side dish as often as you like and the staff is very accommodating - what more could you want!

Top steaks & cool concept – absolutely recommended!** The Abacco's Steakhouse in Augsburg completely convinced us. The US Ribeye in particular is a real highlight – tender, juicy and tastes great. What's special: You grill your steak directly at the table on a hot stone - so everyone gets exactly the degree of doneness they want. The side dishes can be reordered indefinitely, which makes the whole concept even more attractive. The price is also absolutely fair for the quality you get. The desserts were also delicious and rounded off the meal perfectly. The service was friendly and attentive without being intrusive. Overall it was a really successful evening - I'll definitely be back!

Hello, the food tastes very good, but it took too long for me to get the meat in Augsburg, in Munich it was much quicker, I think the suction system is too weak, you can hardly see your partner because of the smoke, maybe you can strengthen that.

I was here for the first time and loved it. Without any ifs and buts 5 stars are appropriate and I'll be back. Keep it up!

Was there for the first time, highly recommended

This was our first time at Abaccos. The idea with the hot stone is really great, meat is really great. House fries and the panna cotta with chocolate sauce didn't convince me either. The service is really very friendly. The ambience is very stylish, but the... Background noise is extremely high.

Very good steaks!!! I think it's great that everyone can fry their steak at the table the way they want. The side dishes are also highly recommended. All in all, you can eat very well here. The price is a little higher but the quality is also very high

Die Pommes waren keine Pommes und furz trocken, das Grillgemüse war Matsch und verbrannt, das Fleisch war ok, das verbrannte Gemüse mussten wir nicht zahlen!

As expected, steaks and sides were really quite good and tasty. A lot has already been written about this. The ambience inside is very appealing. We took advantage of the nice weather for the terrace, where it was also very pleasant. What I didn't like: extremely long waiting times, both when ordering and when eating. Incomprehensible on a weekday at lunchtime with few guests. Food arrived well over 90 minutes after we arrived. Desserts are also important to me. Unfortunately, the steakhouse cannot score points here. Kaiserschmarrn was one of the worst I've ever eaten. The two cakes sounded much better on the menu than how they tasted. However, if you focus on meat etc. and have a lot of time, you will definitely get your money's worth at Abaccos. I won't in the future.

8t were guests. We were greeted warmly and shown to our seats. Drinks and food came really quickly. The taste is really very good. The price is a bit high, but quality comes at a cost. Service was good and attentive. Would love to come back.

Were here for the first time today and certainly not the last time 😋 Great steak, special highlight the hot stone.. Nice location

Sehr gutes Qualitativ Hochwertiges Steak Restaurant. War sehr lecker! Personal war sehr freundlich und aufmerksam 👍

The service was absolutely outstanding attentive, friendly, and professional. The staff made sure we had everything we needed and went above and beyond to create a great dining experience. However, the steak was a bit underwhelming. It lacked the flavor and tenderness I was hoping for, and a little more attention to detail in its preparation would have made a big difference. That being said, the excellent service almost made up for it. With some refinement in the kitchen, this place could be truly exceptional!

Fries cold Unfortunately the potato gratin was also lukewarm And my steak was totally tough, which is not something you can do because you can't see into the meat but the staff was totally unfriendly

The steaks and side dishes are very good and we really like the all-you-can-eat concept for the side dishes. The only drawback that could be seen as a drawback is that it can get very loud.

The meat is really delicious, I could have eaten a second one🥰 The concept - honestly, you can't do it better! Order side dishes once and they will be refilled as needed Price performance top. 👍🏼

First I have to mention that the staff only receives "MINIMUM WAGE" 🤨🤫 that's why the waiters share the tips with the kitchen. Sad with these sales/prices 😔 I highly recommend this place as the service and quality here is very good. A well-structured team does a very good job here. Unfortunately, there is a very unpleasant smell in the restaurant due to the meat being cooked at the table. The clothes still smell even after the visit...

I'll just keep it short. Service very attentive, super nice and really on the ball. The food was so delicious, I had a US Prime Flank Steak, which was super tender. We'll be back, no question.