I really have to share this so everyone can avoid this scam. This was truly an eye-opening experience. Before my departure, I decided to grab a meal at Burger King in Frankfurt Airport. I ordered a combo meal: a double burger, a portion of chicken wings, fries, and a bottle of water. The price displayed was 27 EUR.
I tried paying with my card twice, but both transactions failed because their machine was broken. They then asked if I had cash in euros, and I said no. They told me that I could also pay in US dollars, which I happened to have. So, I handed over a $100 bill to the cashier.
To my surprise, they only gave me 38 EUR in change. After sitting down, I realized something was off—I had just paid $60+ for this meal! That means the exchange rate they used was nearly twice the actual rate. This meal ended up costing me over 400 RMB, which is absurd.
I went back to the cashier and then to the manager, but they insisted that they have the right to set their own exchange rate. What the hell?! This is blatant daylight robbery. If they had openly listed the meal price as 400+ RMB, I wouldn’t even be this angry. But forcing people to pay twice the actual price just because they don’t have euro cash? That’s insane!
I’ve already sent complaint emails to the airport and the German Consumer Protection Agency, though I don’t know if it will help. Either way, I’m sharing this so that everyone can be warned: At the airport, always pay with euros or use your credit card. Never pay in USD cash, or you might get scammed like this!
Taste wasn't too bad. There was a euro coin in the durum, which says a lot about the hygiene of the business. I'll find out tomorrow whether the stomach ache was worth this €1 discount.
Absurd.
Bought a large “Caesar / Chicken” baguette. Packed without asking (and without napkins!) in a paper bag, which immediately became greasy.
I sat down at the table. Access to it was open. So far so well…
Lady came and asked me to leave. I got it “To Go”. It wouldn't work like that. Lady was the type of institution manager with a migrant background. Hard to understand.
When unfolded, the baguette was only 1/5 covered with something that hung out dominantly and suggested that the entire baguette was covered like that.
The first fifth was soggy and had nothing to do with “Caesar” (the well-known salad). The chicken should have been thrown away, but I was just hungry.
The other four fifths were dry baguette. Dull because it's almost unsalted.
I'm not upset about the price (almost €10!), I saw it before. But the hunger...
Welcome to Germany🙈
NEVER AGAIN!!!!!!DISASTER!!!! CORRECT MINUS:
Don't waste your money... because if you have an emergency and can't go, they won't even give you a cent.
My girlfriend spent 200 euros on my birthday to give me a fun evening.
We couldn't go because of an emergency and I let them know.
I didn't expect the full amount but nothing zero nada I didn't expect. Not even the slightest understanding... so leave it and spend your money on kebab rather than at this service desert. NEVER AGAIN EVER AGAIN!!!!!!!!!!!!!!!
Ordered for delivery...delivery time over 1 hour. Ordered chicken breast fillet according to the menu, the dish was delivered with chicken legs, which consisted mostly of skin and bones. That doesn't work at all. In addition, it didn't taste good and was very greasy. Never again. Doesn't even deserve a star!