Unfortunately, after the reopening and change of ownership, it is no longer what it used to be. The counter has become beautiful, the rest looks more like a cinema hall. The staff seems overwhelmed even with simple drinks...
Actually, I've had really delicious pizza there for years, but after today's promotion I have to say that it's better to stay away from this pizzeria!!!
More money was taken from us than it actually cost and if you point out the wrong prices you are insulted and thrown out of the store.
No real apology, no we're sorry.
Sad!!!
You just don't do that with your customers.
Cologne on the right bank of the Rhine needed something like this! A very special gem for everyone who appreciates delicious food, friendly service and a relaxed atmosphere with a holiday feeling. And the fact that all dishes are vegetarian or vegan is great. There is a wide selection in every price category. For 10 euros you can even get a delicious focaccia or calzone along with a drink. But there are also other very special traditional dishes from the Italian Salento peninsula, such as: B. cooked in a clay pot, they cost a little more, but everything is absolutely justified and great value for money.
If you come by car, you can park for free in the surrounding small streets.
We would definitely like to come back soon!
Ordered online, delivery promised in about 40 minutes. When the order didn't come after 90 minutes, I wanted to ask by phone. It was constantly busy, then I ordered somewhere else and told Lieferando that the order hadn't arrived.
After almost 2 hours (!!!!) the driver rings the bell. They have so much to do. Yes, I understand. But why do you set the portal to “In delivery, your order is about to arrive”? For 90 minutes? Why not call or at least make sure you can be reached? Others can do it too!
I then refused acceptance because of the massive delay without any information. The driver then called the boss, who literally told me that not taking the food now would be "haram"...
The store then set the order at Lieferando to “delivered”, which is simply a lie (so much for “Haram”).
The owner has denied the complaint in the online portal and is not returning the money. I can't judge food. But in my opinion, no proper businessman or restaurateur works like that.
We held our daughter's christening party here. The meal requests were discussed with the owner in advance. It was lovingly decorated and the food was A1, the quality of the food, especially the meat, was top notch. The service that day was also great.