The gyro portion was generous, the liver was tender as butter, the tzatziki were very well seasoned and creamy! The French fries were also hot and crunchy. This is definitely my favorite Greek. I've ordered three times and will do it again and again!
Experience at Naxos Grill – Unfortunately a disappointment
Unfortunately, our visit to the Naxos Grill was anything but positive. We were looking forward to a good meal, but were completely disappointed.
Food (1/5)
The quality of the food was simply unacceptable. The meat didn't seem fresh, had a strange consistency - sometimes mushy and mealy - and tasted unpleasant. The pizza dish we ordered did not meet our expectations and when we tried to complain about it, we were told we had "ordered it wrong". There was no customer-friendly solution.
Service (1/5)
The handling of complaints was not only unprofessional but also questionable. What was particularly disturbing was the fact that food that was returned seemed to be taken back. Whether it was reused for other guests remains unclear, but the very thought of it is disturbing.
Hygiene & ambience (1/5)
Unfortunately, the cleanliness also left a lot to be desired. The overall impression of the restaurant was unkempt, which combined with the questionable food handling made for an extremely unpleasant experience.
Health complaints
Two people in our group struggled with stomach problems and nausea after the visit. It's unclear whether it was food poisoning, but it definitely wasn't a normal reaction to a meal.
Conclusion
Unfortunately we cannot recommend this restaurant in any way. The combination of poor food quality, questionable food handling and poor service makes for an experience you won't want to repeat. Anyone who values quality, hygiene and respectful customer treatment should definitely look for an alternative.
A rather small but very good restaurant with Greek specialties. The menu offers a large selection without overwhelming the guest. The food is very good in terms of taste and quality, the service is also recommended, the service is very friendly and attentive without being intrusive.
In short: with pleasure and as soon as possible!
Unfortunately, I had a horrible evening in this establishment. No cola, no non-alcoholic beer, the food was completely ice cold. Finding the quiet place is an adventure in itself. Unfortunately never again.
Just ordered via Lieferando,
An order arrived incorrectly (this can happen)
The gyros were absolutely not tasty, the curry sauce was simply warmed up curry ketchup, one portion probably ran out of tzatziki and was very diluted.
However, the people on the phone were very nice, we had a call back because of a question about the order. It's a shame that the quality of the food was unfortunately very poor.
So sorry, my girlfriend and I ordered via Lieferando, we were really looking forward to the food, it was prepared with love but the fish was of poor quality... all hard bones, inedible and the gyro meat wasn't that great either. The only good thing was the tzatziki and the fries.
Not worth the money, sorry.