Die besten Restaurants mit Burgerrestaurant Essen in Koblenz

Delicious food, unfortunately a bit loud

The food here is always delicious and worth your price. But the service, especially the red-haired woman with glasses, is super unfriendly and cheeky. First we were moved next to the toilet stairs, after we waited at the table for 10 minutes and then the drinks were slammed on the table without a thank you. When there was a small change in the fries, there was an extremely bitchy reaction and complaining. So all in all, the food is delicious but the service is very unfriendly

Order via Lieferando. A delivery time of more than 2.5 hours is unacceptable. The food arrived cold and there was no accommodation from the store. 1x and never again...

I've actually always been very satisfied here, now I've pre-ordered via the burgerme app, 1.5 hours in advance and the food just doesn't come. After I called the first time, I was told it would be there in 2-3 minutes, the app said delivered now, I then called again and was apparently at the headquarters with someone very rude who told me to give people a little time?!? Then please work on your app so that it doesn't show it has been delivered when it hasn't been delivered and give people time, I think it's relatively rude if you pre-order. Addendum: Customer service actually contacted us directly, very friendly and no standard answer. They apologized and I received a voucher, so the service was given 5 stars.