Die besten Restaurants mit Burgerrestaurant Essen in Iserlohn

Delicious food and friendly people, what more could you want? I come here every now and again and have never been disappointed. Yesterday, due to a short-term staff shortage, the lady did service AND kitchen at the same time without losing her good mood. Hats off, because that was top sport!

Our visit was a disaster. We were there with 2 adults and 2 children. There were restrictions when ordering: neither bacon nor jalapeños were available, and the only drink available was canned Coke. After 30 minutes of waiting, we noticed hectic activity in the kitchen. Frozen fries were smuggled in. After another 15 minutes my burger arrived. A sad sight: carelessly slapped together, the patty charred and tasteless, far too small for the bun. The fries were inedible, but the kids choked them down because they were hungry. After another fifteen minutes I asked about the remaining orders. The answer: "We'll do it little by little." Unbelievable. Another 30 minutes later the remaining burgers arrived, all together on a plate, unrecognizable and loveless. I demanded my money back. The staff apologized multiple times, but they are not the problem. The management of this store is a disaster. Anyone who eats here either hasn't read this review or wants poor quality at exorbitant prices. Definitely not a recommendation. Addendum: I can understand if the place is full and everyone is under stress and so the meal takes a little longer. But we were the only customers the entire time we were there!! 😂

I actually like ordering from Burgerme but today (and after previous events) I'm not sure if I'll order again. First tried ordering online - website is a complete disaster. An address stored in the account could not be changed on different devices (including the app), even though I had already deleted it from the account the last time I ordered. Then called and ordered. The gentleman was nice, but unfortunately he recorded my menu as a single burger, calculated the desired drink individually, fries were completely missing and the desired lunch discount (lunchme) was verbally confirmed on the phone but ultimately not included... No receipt upon delivery to be able to understand what was ordered. I was only able to discuss this with the complaints team over the phone. Unfortunately, it was noticed that there was a difference in the final total between what the driver told me and what I heard on the phone afterwards. I was given compensation in the form of a voucher, but the bad aftertaste remains...