Die besten Restaurants in Neustadt in Holstein

We found bruscetta and pizza very tasty. We were served very friendly and quickly. Our dog was also welcome. We would come back!

Unfortunately, I have to give at least one star – but this McDonald's branch in Neustadt in Holstein doesn't even deserve that. What my family and I experienced here on May 13, 2025, was almost beyond compare in terms of disgust, disrespect, and absolute incompetence. After a great day at Hansa Park, we wanted to end the evening relaxing with our children (2 and 6 years old). Instead, we found conditions here that are hard to imagine – and that other guests apparently also experience regularly, judging by the countless miserable reviews here. ➡ Tables dirty, sticky, and littered with trash ➡ Overflowing tray carts, overflowing trash cans ➡ Restrooms an absolute no-go: the stench of urine, dirty bowls, disgusting mirrors – hygienic conditions that take your breath away. The smell was so pungent that it was almost unbearable. We were actually about to leave, but our children's desire for a Happy Meal made us stay. Unfortunately, a mistake: ❌ Over 20 minutes of waiting time ❌ Cold, carelessly slapped-down food ❌ Drinks that tasted like stale water ❌ Complaints were dismissed by employees The climax was an employee (a southern type, slicked-back hair) who condescendingly mocked my wife with, "Any more special requests?!" when she asked for less ice in her drink. I also had to ask for my McChicken after 40 minutes (!!) – no insight, no apology, just rude answers like, "It's your problem if you don't order correctly." Conclusion: This branch is the epitome of ignorance, disgust, and contempt for customers. It's absolutely disgraceful how paying customers – including children! – are treated here. And when you read the many other Google reviews with photos of dirty toilets, old food leftovers, and disrespectful staff, it becomes clear: This isn't a slip-up, but a permanent condition. My honest advice: If you don't want to spoil your and your family's appetite, steer clear of this store. The management either seems unconcerned about the conditions – or they're deliberately turning a blind eye. 👉 Warning to all Hansa Park visitors: Go somewhere else. This branch is a disgrace.

Disasters never answer when you call

The ice cream is extremely delicious