A human no-go!!!!
We had made an online reservation for 16 people three months in advance, which was also confirmed in writing. There was also a phone call in which the reservation was reconfirmed. Two weeks before the date, I visited the venue in person to discuss final details – our reservation was also entered in the book there, and everything seemed to be in order.
The evening before the party, at 7:30 p.m., I suddenly received a text message informing me that our reservation was canceled because the restaurant wouldn't be open that day. I immediately contacted them by phone to clarify that this was a larger celebration and that they couldn't cancel at such short notice, despite multiple confirmations.
The response was completely unprofessional and lacking in empathy. They showed no understanding and even asked me why I was so upset.
Conclusion: Unfortunately, this is a truly negative example of customer service and reliability. Based on my experience, I cannot recommend this establishment.
A bit overpriced for what it offers.
We were there on Valentine's Day and wanted to eat something special, I had a steak with potato gratin and broccoli with carrots for 35€.
Otherwise everything was good, the service was also very friendly.
I was here for karaoke. Very cool and highly recommended :-)
I didn't eat anything, but I'll try that next time and then review it ;-)
Update:
Awesome chicken nuggets. 😀
Very good and friendly service, and the food was excellent. The price/performance ratio is absolutely fine.
Cozy and well-shaded beer garden. All in all, highly recommended.
The ambiance is inviting and cozy, perfect for a relaxed meal. The staff is always friendly and attentive, and the food is simply delicious. Each dish is prepared with fresh ingredients and beautifully presented—a true delight! I highly recommend it.
If money is a minor concern, then this is the place to be. The service was okay, but I don't like empty glasses, and things could be better. €6.90 for a side salad? - Not really! It could be included, considering the already high prices. I probably won't come here very often...! As a normal person, I'm probably not the target audience.
Disappointing experience
We waited almost 50 minutes for our pasta, even though the restaurant wasn't full. The spaghetti wasn't al dente, but was clearly raw and hard.
I politely pointed this out, but the staff just argued and insisted on paying.
Not recommended