Dear Sir or Madam,
I would like to file a complaint about the behavior of one of your employees. On March 22, 2025, I wanted to order a pizza from you, but the employee treated me rudely and even insulted me during the ordering process. I then called again and asked to speak to the manager, who didn't take my complaint seriously.
I expect customers to be treated with respect in a restaurant or delivery service. Unfortunately, this wasn't the case in my case. The employee's behavior was unprofessional and made the entire ordering process unpleasant for me.
I ask you to investigate this incident and take appropriate action. I also expect an apology for the inappropriate behavior. I hope this won't happen again in the future.
We were in a small family circle for a birthday dinner with 7 people. Excellent cuisine, whether roast pork, pork fillet, cheese sparrows or cordon bleu, everything was buttery, juicy and tasted excellent. The nice atmosphere rounded off our meal. The staff very friendly and nice. We felt completely comfortable and are already looking forward to the next time. The restaurant is definitely recommended. Thank you for the great food.
Quiet, centrally located hotel with great dinner and a very large, rich breakfast.
Clean room and very friendly staff
Gladly again after the renovation
The announced delivery time of 60 minutes was unfortunately exceeded by almost 40 minutes; it was only after several calls that the ordered pizzas finally arrived. Very tasty but unfortunately only lukewarm and no longer crispy...
It's not cheap, but the burgers are worth it. I also had food delivered to my home here, I have rarely had such a quick delivery (even though we live in Augsburg), just under half an hour. The food that was delivered was also really hot. Regardless of whether it's on site or delivered, the food is always good.